Engine SURGE ON TAKEOFF | DHL A330 Emergency at Hong Kong!

24/NOV/2024
DHL Airbus A330 performing flight from Hong Kong to Almaty was rotating for takeoff when the right engine compressor stalled, flames were visible and pilots declared an emergency requesting to return as soon as possible.
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Audio source: www.liveatc.net/
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[@akhilgahlawat]

That's one of the nicest and calmest ATCs I've heard in a long time! Clear n crisp questions/instructions as well.

[@hemelinger7792]

Yeah, it was the first time ever for me hearing any Asian ATC. Super professional and nice ist what Ithought. But now that I've read your comment, I think you caught what really stood out: the calmness..

[@karloarsch1579]

I like the way the ATCs speak very clear, that would be a perfect ex ample also for native English speakers.

[@gregorythompson5826]

What?! Their pronunciation is terrible!

[@karloarsch1579]

@@gregorythompson5826 Maybe, but they are better understandable than most of the ATCs I´ve heard on this and other channels.

[@casperguo7177]

@@gregorythompson5826but you understood them

[@987playz]

Wow, it’s standard Hong Kong Acent

[@rztrzt]

@@gregorythompson5826 Pronunciation is fine and very clear!

[@dukeofrodtown1705]

To anybody wondering - this is the cargo variant of the A330, so it's just your usual crew members. 99% confident that nobody else was aboard. Great work from Hong Kong Departure, Approach, Director, Tower, and from Postman 547 (love that callsign, nostalgia personified haha)

[@NicolaW72]

It´s the callsign of DHL.🙂 - It´s unknown if there was a relief pilot on board or if there would have been simply a crew change in Almaty.

[@duk2k]

One engine out still buttered the bread

[@joshilini2]

That bread was buttered! Airforceproud would be proud!

[@Daniel_Carolina]

Another important thing is that A330s/A340s are very very very very very friendly for butter landing. Plus the outstanding maneuver by the pilot, great landing!

[@joshilini2]

@@Daniel_Carolina Another important thing is that landing a widebody aircraft is technically landing 3 times: first contact on the main wheels, then onto the main wheels and then onto the nose gear. Does your name mean anything in English btw?

[@UnshavenStatue]

kinda incredible that the thicker accents were easier to understand than the thinner accent. great work by the controllers.

[@snaaail]

Amazed how calm and professional everyone involved was, great pilots and controllers!

[@hlee5384]

This video shows why VHHH is one of the best airports worldwide

[@bunglejoy3645]

Extremely clear as if in same room as me all ATC take note honk kong ATC should be very proud of their controllers if this is hong kong in general wow people sound really friendly

[@sparkymalarky4322]

Speedbird used to be my favourite callsign. I now have a new one 😄

[@Sindraelyn]

What about RedNose?

[@HazmatMedic]

I think Speedbird and Brickyard are two of my favorites

[@hayleyxyz]

​@@Sindraelynbeat me to it. Norwegian's "red nose" callsign is my favourite. I also like SAA "Springbok"

[@amb865]

I always liked “Critter”

[@rztrzt]

Postman Pat and his black and white cat!

[@Wilebreed85]

As they day, ‘the postman always delivers’ That was a nice butter landing, pilots and atc were calm n well trained for this situation. Well done.

[@Roddy451]

"Hey... has anybody seen my engine cover quick fastener removal tool?"... On a more serious note, I am glad for the safe return.

[@sheungyinng4670]

Brilliant video sir, good job finding the radio transmission for the incident.

[@Tortex88]

English not even their first language and still clearer comms/intentions than American pilots/ATC.

[@xqzh8936]

Just want to add that English is one of the official languages used in Hong Kong, and they use English for all official business. However, most people mainly speak Cantonese in daily life, so it is not really guaranteed that all Hongkongese can speak *perfect* English.

[@Mustang85635]

Only to non native peoples ear. American ATC is gold standard. Couple minor inconveniences made by Hong Kong ATC here. Wasn’t that proactive asked too many non important questions. Sounded inexperienced the first one.

[@Bigmoney703]

US ATCs should learn from these guys... they speak English more clearly than Americans even... and dont ask the same questions over and over to inundate the pilots, just a good cadence of comms that are relevant / helpful

[@aerialbugsmasher]

@@Bigmoney703 they're not bad for non native speakers, but claiming they're better than US controllers is an incredibly huge stretch

[@mikes2147]

no

[@slappymcgillicuddy7532]

Um, no.

[@amornratklangkul4447]

Weldone postman

[@geomodelrailroader]

glad they got this one back they had an engine fire

[@uncle_chain]

The thing where the photographers just keep snapping photos once it got a strike/engine blow.

[@TheA340aviator]

I’m from Hong Kong and I heard of it ❤

[@bbsongs215]

Me too

[@twSimulations]

HKG ATC best ATC

[@grischajam9179]

Great landing❤.....better then most pilots with 2 engines and no cargo. Sehr Gut 🎉😂❤

[@AviationCreator811]

Buttering whilst an emergency is crazy

[@aussiebloke609]

If you go frame by frame, there's a small black shadow (video quality isn't good enough to see what) directly in front of that engine) 1 frame before the exhaust suddenly darkens. I'd guess it could be a small bird (although a small one shouldn't have that much impact on the engine) but it's hard to identify with this video quality.

[@horacelee8384]

That was a fan blade

[@EuanMcDonald880]

Are those trent 700s? They sound amazing

[@davidkavanagh189]

Affirm

[@einokalonen1313]

There is a big difference compared to Lithuania a while ago.

[@NicolaW72]

Indeed. Only the callsign is the same.

[@aerialbugsmasher]

Correction: 1:15 "we need to handle our ECAM actions first" It's an airbus thing; the lower screen that has the failure indications and lists immediate actions to be done. Not something I would tell ATC as an Airbus guy, they don't know what an ECAM is, but they got the hint.

[@justincheng12345]

Hong Kong controllers have basic flying trainings with Airbus simulators, in addition to the ATC trainings. They do know what is ECAM.

[@aerialbugsmasher]

@justincheng12345 source? I'm not buying that for one second. Why would they teach them Airbus procedures and not also Boeing and Embraer? You really think they're going to give ATC specific training for each plane? Don't be ridiculous. In the US they get extremely basic principles of flying and aircraft operations. Teaching something really specific like ECAM use would have zero benefit to ATC.

[@NicolaW72]

Indeed.

[@Angel33Demon666]

1:15 ECAM actions, not ‘engine issues’

[@NicolaW72]

Indeed.

[@bbsongs215]

I’m from Hong Kong

[@w.ryanbutler8097]

I hope none of the passengers were traumatized. :)

[@ValNishino]

@@dukeofrodtown1705 I think that's the point.

[@818R6]

@@dukeofrodtown1705no, he didn’t. He was being sarcastic and joking, lol

[@dukeofrodtown1705]

@@818R6 Yeah I didn't catch on sorry haha

[@g00rb4u]

No windows, cheap fares, they had no idea what was going on.

[@UltraNoobian]

​@@dukeofrodtown1705can cargo variants haul horses?

[@wl6020]

Why is the dhl flight called "Postman" to identify it? Would ups, usps, federal express, and Amazon planes be called the same?

[@VASAviation]

That's their callsign

[@wl6020]

@VASAviation do all other dhl planes use "postman" as their call sign? I see united airlines always use "united" and theit number all the time. I was wondering what does postman mean

[@slappymcgillicuddy7532]

@@wl6020 they fly under multiple callsigns I believe

[@818R6]

Do you guys think there’s a big cathartic release of emotion and gratitude to be alive from the pilots once they land in situations like this, or is it kinda just a casual “good job” and move on with your life type of deal? Somewhere in between perhaps?

[@johnnemeth6913]

They spend a lot of time training for situations like this and the plane is fully capable of flying on one engine. It wouldn't be able to reach cruising altitude, but it's not going to come crashing back to the ground either unless it loses the other engine. The lack of redundancy is why you want to get back on the ground as soon as possible.

[@xAK723x]

@@johnnemeth6913 That wasn't the question. He asked if they get anxious about it and breathe a sigh of relief when down. Yes these pilots 100% breathe a sigh of relief when getting it back on the ground. Do we train for it? Yes, however in a perfect world, we're only dealing with this in the sim every six or 12 months. But any abnormal ops, your heart rate goes up. Doesn't matter if you're shooting an ILS down to minimums while hand flying due to an MEL'd autopilot, gusty winds of 40+ knots, or an engine failure, you're 100% going to feel a sigh of relief when it's over. However in the end, we move on with our lives.

[@818R6]

@@xAK723x great answer, thank you!

[@NicolaW72]

@@xAK723x In this case the Pilots seems to have done everything according to textbook.

[@MyEmpire91]

50% engines gone - not a Mayday?

[@slappymcgillicuddy7532]

we go through this everytime, Mayday is highly overrated, "declaring an emergency" works just fine, Europeans cannot wrap their minds around this

[@MyEmpire91]

@ yeah, cause “you” American people are just unable to stick to standard phraseology like every other country in the world. No wonder why there is almost every week an accident. Ignorant Trump voter you

[@Wilebreed85]

Nahhhh those planes are more than capable of flying on one engine in situations like this. Props to the pilots for their knowledge n skills and well done to atc for professionally assisting in the ‘pan pan’ situation. Nice!!!

[@MyEmpire91]

@ I fly the 77F, I know what one engine does. It’s not about the performance , it’s about common sense. If you loose 50% of your engines, you should definitely declare Mayday.

[@pomerau59]

How often will a 15,000 + hour pilot experience a single engine shut down and a safe return in their career? Just wondering. BTW in the UK here you can't call anything Postman unless it's wearing an official hat.

[@jamesthomson2154]

The majority never will

[@mfelicio1]

Chinese English is better from NY ATC

[@togetherstrong_]

Hong Kong English is way better than Chinese lol

[@ValNishino]

New York still takes a lot of domestic traffic, but every flight in and out of Hong Kong is functionally an international flight (even to/from Mainland China).

[@davidkavanagh189]

@@ValNishino That's not the point. All pilots and controllers are supposed to use correct standard phraseology regardless of location/origin/destination. The correct phraseology was agreed upon internationally for a good reason, regardless of what muricans think.

[@craig7350]

.. wait until you hear a Newfie on the radio

[@freemanol]

​@@togetherstrong_ still chinese accent

[@mikes2147]

First ATC screwed up. They were below min altitude. You don't say 'I will give you vectors after climbing'. You get them away from the mountains. Keep them over the water.

[@MS-gt6vh]

Your comment is screwed up. Below Mva Atc is not allowed to give vectors, this rule is actually to AVOID Terrain. ATC can not take responsibility for giving vectors there. But you would know it if you would be a controller.

[@mikes2147]

@MS-gt6vh I am. And you are wrong. In the event of an emergency you provide 'all necessary assistance'. Look it up son.

[@i-vdg]

@MS-gt6vh Sorry man, I think you might be wrong on this one. FAA 7110.65 5-6-3 describes situations in which ATC can and should give vectors below MVA. The note also says, "ATC assumes responsibility for terrain and obstacle avoidance when IFR aircraft are below the minimum IFR altitude (MVA, MIA, MEA) and are taken off departure/missed approach procedures, or if issued go-around instructions, except after conducting a visual approach". I'm only familiar with the FAA rules and regs since I only have a PPL in the US, but I'd be surprised if ICAO doesn't have something similar.

[@MS-gt6vh]

@@mikes2147 it was not an emergency. Never tell me i'm wrong again

[@MS-gt6vh]

@@i-vdg Hey! Might be the case for Faa indeed, I'm not familiar with them. I have never seen anything similar in Icao though... unless it's an emergency, which was not the case here.

[@JSFGuy]

Another expensive moment

[@katleung7523]

Only the Hong Kong locals will care much about pronunciation rather than the effectiveness of communication.

[@6StringPassion.]

Bad gas? I had a similar experience once after dining at a Mexican restaurant.

[@DENGJUN1996]

雖然有口音問題，但這是有效的聯絡交流。

[@AirRBnpc]

已经比某些东亚国家好多了（对的说你呢马来西亚），至少口音不影响沟通

[@HenryC716]

任何地方任何人也是有口音的

[@NicolaW72]

@@HenryC716 For me as a German native speaker the German accent of the Pilots was clearly identifyable. But it doesn´t hurt the communication.

[@wl6020]

Its funny to hear the female ATC speaking English, and the male ATC also. Both of their cantonese accent is very heavy. I'm Cantonese myself but born in america, sometimes i speak with a Cantonese accent to make people laugh to joke around.

[@NicolaW72]

For me as a German native speaker the German accent of the Pilots was clearly identifyable. But the accents of both sides didn´t hurt the communication.

[@wl6020]

@@NicolaW72i have no idea about the german accent, im sure you can distinguish other European accents. I can distinguish northern chinese English accents, korean, japanese, vietnamese. But yeah the 2 hong kong atc's accents are bad to a point where maybe some pilots laugh. If i was a pilot i might as well speak back to them with the cantonese accent and make the co pilot and flight engineer laugh in the cockpit.

[@NicolaW72]

@@wl6020 There´re some distinctive accents of European languages when speaking English - especially French and Dutch. I wouldn´t count German to them, but for a native speaker like me the German accent was in this case clear and obvious. The Slawic languages are distinctive different from other European accents when speaking English, but the specific Slawic languages are sounding very similar - as a non-native speaker it´s really hard to tell if an accent would be Polish or Russian, but it sounds then clearly "Eastern-European".🙂

[@nine7295]

What's so funny? I am a Hongkonger who has lived in North America for decades and I can truly understand why it's hard to speak perfect English. I still have a slight accent even though I am very fluent. How's your Cantonese by the way? I hope it's perfect?

[@wl6020]

@@nine7295 my cantonese is pretty decent. No one knew i was born in america when i spoke cantonese in hk and guangzhou, and when i speak to the hk international students in college. Once i tell some people im from america while im in guangzhou and hk, some immediately become nice to me and try to by my friend, to get something out of me in the future. My mandarin has cantonese accent. What most people in America know about the chinese accent, is usually the cantonese accent, since people from Guangdong (taishan, kaiping) have came to america for over 100 years. Are you trying to attack me? Im just stating the facts. Cantonese english is pretty funny. If you don't think its funny then just speak English in america with a heavy cantonese accent amd be proud of it. Im sure people will try not to laugh

[@jackmorrison5875]

Running lean

[@axelknutt5065]

I’ll bet the DHL board will be asking questions about the safety of the planes. Seems like systemic failures across their fleet

[@kevinkim479]

seems like they dont have an engineout departure procedure😅

[@EdOeuna]

They do but it’s around a big mountain, hence the track miles.

[@dukeofrodtown1705]

As somebody just said, they do. However, if the DHL aircraft did that engine out procedure right near the mountain that's just off the airport, it'd be highly dangerous. Aircraft of all kinds have been known to collide into that terrain, and in most cases, it's pretty nasty.

[@swepilot777]

It's not dangerous to fly the EOP, that's what it's for. It's designed to keep you clear of the terrain. In this particular instance it's also basically the same tracks as the standard instrument departure, which is basically over water.

[@kevinkim479]

@@swepilot777 exactly.

[@dukeofrodtown1705]

@@swepilot777 True. If the weather changes things and more systems fail, that's what I meant.

[@djurispijker3519]

330's can't dump

[@edwardcheung1626]

It's an option and not all airlines installed it.

[@burkhardschlenkrich1870]

Bet those German Curses in this Cockpit where veeerry nasty😂😂

[@gintautasnik5214]

Another DHL! You've got to be kidding me...

[@DaWhatEva]

I'm a fan of this female Hong Kong ATC since this video. kzbin.info/www/bejne/jnzZo6CFf8eMeKc

[@dragomirlux]

Postman should have reported mayday. ATC would hopefully have given him the vectors sooner...

[@RonaldFulcrum]

The controller says they can't give vectors below 3,.000. Presumably the aircrew should have known that in their pre-flight planning. I would assume it is because Hong Kong has some famously bonkers terrain around the airport.

[@dragomirlux]

@@RonaldFulcrum Oh. That makes sense. Thank you for clarifying!

[@bsmith1164]

@@RonaldFulcrum You are correct, the terrain is very close to the departure path on the south side and Chinese airspace to the north is also very close to the airport, so would require coordination.

[@EdOeuna]

No emergency departure is quick at HKG because of the terrain and track miles.

[@PN_48]

Aside from the MVA, PAN was more likely appropriate than Mayday in this instance.

[@1ingigo2]

Is it just me, or were the ?'s about the engine from ATC totally unnecessary at the point they were asked of a busy crew? The crew is flying an emergency aircraft and running check list! Aviate, navigate, communicate. BTW, I am not a pilot.

[@BravoLimaA220]

That information is useful for the firefighting crew to approach the correct engine and have a speedy response to the problem. They also never formally declared an emergency, which would probably give a message of a more serious situation. Keep in mind that, just like many other videos of engines failures with ATC Comms, the pilots often say "Stand By" to those questions when accessing the problems, and this video in specifically is very short, much shorter than the actual flight and the silence between the communications. I would say that the information required by ATC is relevant, and it is part of the responsibility of the pilots that tell them if they can't give them that at that moment. We can also request to stay in the same frequency, or move to a more discrete one, if the workload of operating the radios is too much during an emergency. But again, they didn't formally declare anything, nor seemed overworked with the frequencies and information.

[@csgergo80]

@@BravoLimaA220 They did declare a PAN, with the Director before the approach.

[@benoithudson7235]

On the initial climb when the engine had just stalled, she could have asked fewer questions and given more answers. Once she finally mentioned she can’t give vectors until they’ve reached 3,000’ everything started to go smoothly.

[@airflo_muc]

Nothing wrong here. As much as we pilots need to follow our prodedures and do our checklists, there are also procedures to be followed by ATC. If the workload becomes too high, we‘ll just ask ATC to stand by and communicate once we have time for it.

[@mikhailswartz]

This was waaaaay better than the repeated US "say souls on board and fuel remaining" questions. Pilot: 3 souls on board, 6 hrs of fuel. ATC: Roger 3 souls. Say fuel in pounds. Pilot: xxx pounds ATC: Oops, we forgot to ask. Any hazmat? Pilot: yeah, loads of Li-ion batteries and paint lacquer. ATC: Roger. contact approach on 119.1 Pilot: approach postman 123 ATC: are you declaring an EM? Pilot: affirm. ATC: Roger, say souls on board and fuel remaining in pounds. Pilot: did I not just tell the last guy 5 minutes ago? ATC: Any hazmat on board? Pilot 😒😒😒

[@ybing]

Hong Kong used to have great English speaker with not much local accent, courtesy of 1997, newer generation many even struggle with basic communication 😮‍💨

[@69LP69]

Typical Hong Konger nitpicking, despite the majority of the audience being positive about the ATC

[@PhillRobinson]

Why do pilots insist on blowing into the headset mouthpiece which is obviously too close to the mouth.

[@ChristianAkacro]

They can't hear it themselves and it's mildly annoying at worst for others so it's not worth fixing

[@efraj5106]

When you are on survival mode and have to talk a lot, to atc, to the copilot, to company and sometimes with yourself... you could inadvertely breath while talking, and blow into the microphone, as those 10usd microphone cost to airlines 2000usd, the mere think of what could cost a 40usd noise canceling microphone can cost, make them cost prohibith for airliners

[@69LP69]

They lost 1 engine bro, and just 3500 feet above the land. And you blamed them blowing into their mic…

[@fredfred2363]

No FOD check on the departure runway? Is that sloppy ATC or just me?

[@SeligTiles]

What makes you think they didn’t?

[@SodaWithoutSparkles]

Ground and Tower of VHHH can't be heard on liveatc. You wont hear any calls to check FOD. Possibly due to the terrain nearby. Source: Just go and take a listen, I have never heard taxi instructions or clear for TO.

[@cenccenc946]

"Sorry, I can't give you radar vectors. You will just have to crash the best you can on your own".

[@felixyu930]

That's only one way out below 3500 ft with all the terrain surrounding

[@efraj5106]

Below 3000ft the plane will crash whaterever place he go,that why he was requested to go 3500ft before give him vector and asked if he was able to climb

[@dermann439]

That's how it is. The terminus minimum radar vectoring altitude is called like that for a reason.

[@felixng8713]

ATC english horrible😂

[@andreas-ym1gh]

I dont understand the women