We Got Another Bank Account Scammed Here In The Philippines!

[@rfbos]

2 things that may help you guys. 1st, always use an atm inside a bank or mall where there is security. 2nd, after your transactions, you could freeze your card until you need it again so that authentication has to be done which is doubtful for the scamers to achieve

[@sfrealestatedealmaker6001]

They can still do it in a mall. Bank atm/teller is most secure.

[@Falk4J]

Sorry for you guys having this happening twice! Yet heads up to you for making this video to create awareness of the problem and doing it in such a cheerful way even.. I've heard of this type of scamming and watched it on TV. But you always think that's someone else it's happening to and even in the western world oftentimes we are way to careless. This is not a Philippine phenomena only, it happens worldwide. It happens all over here in Europe all the time. Great that you're good so far and still seem to have something to survive on.

[@shawnmoore7517]

I live in a big city in Canada and I never ever heard about such fraud. In the Philippines.: Two times in 3 weeks. That's abnormal. I understand your embarrassment + your old tradition of trying to save the face, but can we get real for a minute or two? I've been harassed by strangers so many times with their shenanigans. Philippines is Scamland.

[@portiapamillo6888]

Sorry to hear this happened again. Stay safe guys!

[@mallorymorrison842]

Oh no! So sorry your dealing with this again! Hope you get it sorted out and it doesn’t happen again! Much love! ❤️🇵🇭🇺🇸🇦🇱🇨🇦💕

[@thefailingstudent]

i dont usually use those machines, but when i do it always seems like i am going to break the machine trying to check for this. even at the gas station i will give the reader and the keypad a good hit and pull to make sure it doesnt have a reader.

[@pinaycanadian2920]

When I go on vacation to Philippines. I used Iremit to send money to myself and then I just cash it out at palawan or Weaten union. The transfer fee is cheaper than bank withdrawal charge

[@SparkyVance]

Michael and Bianca, thank you for sharing your story with a positive and educational spin. I have my bank accounts and credit cards set to alert me on my phone for charges one dollar or more. Normally, I receive immediate alerts on my phone. We enjoy your vlogs

[@nikita5662]

Review the cctv. Theres no power outage in the area and ATMs could have built-in cam thats not affected to power outage

[@nikolaitnnesen9635]

That sucks... I always try not to use Euronet ATMs. In my experience they charge a higher fee and lesser exchange rate than bank ATMs.

[@anonNemo]

Its might not be on the atm machine itself. I had amazon prime transactions on an account i never used except on facebook ads campeign. The only possible thing i can think of is a man in the middle attack if the atm network is public and not private. In that case your suspect could be anywhere on the world.

[@yvonnsevillo1841]

There have been numerous reports of Euronet atm skimmers esp in Boracay so don't try using it again..i suggest you withdraw from local.ATM machines with more foot traffic or the ones with guards nearby..usually the secluded ATMs like this one is the target of skimmers

[@rebmaster899]

i did go to the bank with an atm booth outside. transaction was completed but the cash never went out. never go tio RCBC bank if ever there is branch there.

[@kenjohnson9654]

Good information. There are scammers everywhere, and there is what is called "the dark web" where scammers buy and sell personal financial information.

[@duchessnana]

.Make sure you got your engine browser cleaned if you check your acct on their website. Don't click on any link from email about your bank acct. Go straight to the official site (should have lock icon) or mobile app should you need to check something.

[@GTX311]

Skimmers can be inserted inside the card reader itself and not necessarily on the bezel. Also, false keyboards are not the only way to get your PIN, tiny cameras can also be used. Always cover up the keypad when entering your PIN, no matter where you are. If it's me, I'd open a local bank account. I would then use my foreign bank account app to send money from my overseas account to this local account. I think that this will make it easier to deal with scams and getting replacement cards.

[@BiancaBeyond]

Thank you

[@AmMixDog]

Thank you for this video. I have plans on moving to Philippines and using ATMs was part of my plan A.

[@Nighthawk2211]

Sorry to hear this. Hope you're still good! Be safe. 🙂

[@alvincruz7352]

So sad and sorry this happened to you guys. Some scammers are so difficult to trace. Most of them are also foreigners, targetting small countries like us since there is very loose security. I hope, wish and pray that this does not happen to you anymore.

[@shawnmoore7517]

You pray for that???

[@tman46544]

That is why Im taking cash on my trip and will probably just use my cards for hotels and Airbnb. Just in Cebu for about 10 days so I know the cash Im taking will be plenty for restaurants and sightseeing.

[@lol958]

Hi guys, sorry to hear . Be careful and vigilant. Scammers everywhere.

[@snowclear]

Here in phil make sure to use big banks like bdo, bpi, and metrobank to avoid theft. There atm machines are more secure.

[@surreycase]

Thank you for sharing your experience. Sorry it happened again. BTW I'm looking for your barber is it in station 3?

[@JM-gg8ko]

Thanks for sharing this. Please keep us posted on what precautions you have taken if you are able to prevent this in the future.

[@a13d3z]

Get a Starling or fintech account. It's impossible to get hacked as their is two factor on every transaction. You have to approve it on your phone. Plus with chip n pin it's difficult. I only transfer money to my card if I'm gonna use it, otherwise its empty.

[@harry486]

I just had to get a new card too. My new plan: Just keep $10 in your daily use accounts, then when u need cash, transfer via app from an online savings acc just before u go to the ATM....

[@fruitfcker5351]

There's a local bank called SecurityBank which allows you to create a separate account where you can place all your savings and keep your main account empty. Once you need cash, just transfer the amount you need to your main account before withdrawing from your ATM. You can all this thru an app.

[@yoexplorer4096]

yes we do check the atm machine if there are some tampering before we withdraw some money specially in the philippines and its better use like paymaya card which you can deactivate and see your transaction immediately in your apps...be safe

[@LB-ty6ks]

Thanks for the heads up.

[@janinahvillaruel3149]

Oh dear! Sorry to hear this guys!its appauling and scammers are very clever same in other countries we had this type of problem in Europe too.Just be vigilant and make sure you checked always the machine.

[@kennethmyrez]

that's the worst thing that could ever happen to anyone. sorry to hear that guys. stay safe and be extra vigilant.

[@dankennethjavier6775]

Sorry to hear that guys, Pls withdraw money in malls or high traffic areas. All the best.

[@stevanartstv1650]

Beware guys many scammers any place.. take care always.. 100k subscriber we little push..

[@tropangpinoy6815]

you change your email address. but before make it sure to whatever gadget you are using, please restore it in factory settings. then install anti malware

[@michaelerwin8744]

That's scary, especially for those who only use debit cards. It seems that updating the EMV card is of no use because skimming devices also evolve. Better if all banks support cardless withdrawals or 2FA for card transactions.

[@eubuddy]

Sorry to hear that.

[@relravago7743]

Good info!

[@mr_pogi8812]

I hope authorities will look on to this matter. Always be vigilant. Keep it safe

[@dencti]

Even in Iloilo, I usually shake the card slot of the ATM to check if there's something on top of it. Then sometimes I'd check the sides even though I use the machine often. Once you guys move, try to stick to using ATMs that are closer to malls/supermarkets or attached to the banks since they're usually safer to use.

[@CaeSium25]

Sorry to hear that. Scams and frauds may happen anytime and anywhere. If you are sure about that ATM being the culprit, I suggest that you contact BSP or the financial institution that owns that ATM to help you.

[@InternationalJasper]

What I did was brought cash so I wouldn’t have to withdraw 10,000 pesos at a time and pay 900 pesos in charges between my bank and the ATM for each 10,000

[@Roblesjahmai]

They do have security cameras but would you really trust who’s viewing or accessing the recorded video transactions?

[@mikewoodley8767]

A great series of videos on how to avoid scamming

[@brianbaxter3913]

Sorry to hear you had problems again. I brought cash with me when I first came and if I used a ATM I used ones in a mall where there is security guards close by. Lately I have been sending money to myself through a money sending system my bank is associated with and have had no problems so far.

[@tutzkhan5175]

I think the best way for you is make a bank transfer from your main bank to western union(in your country)then transfer it again to your local debit card here online. Transfer again little by little into gcash, you can cash out gcash in local store in the streets. Many machines here has a phishing tool that can be use to get your account.

[@elsakimura9187]

OMG please be careful guys. Please report to the Bank management check around.Watching from Canada

[@cdl6953]

Sorry to hear this. It can happen anywhere not just the Philippines. It’s usually the most unsuspecting places like in tHis video. This is a good lesson for everyone to always cHeck.

[@BlackRose.999]

Sucks!! Usually don't use my main account cards.. So easy to get pre paid visa and top it up..

[@bemcorrales5358]

I've read somewhere that before using an ATM machine, Punch the CANCEL button first and don't leave any transaction receipts too. Stay safe guys 🤗🙏🙏

[@pauline_tan]

Sad to hear this again 😓 I don't know why but these days there's a lot of scam that's happening with banks and all 😪 But hopefully it got resolved quickly and no more of these scams in the future 🙏

[@muiriannewolf9542]

It is the first time I've seen Euronet and only in that area. Wow sorry hear that this really happened to you guys. Keep safe.

[@usapangreligion]

the money in my BDO atm was all taken a few years ago. after reporting it to the bank, they investigated it and found out that my atm was hacked and used to purchase some items in europe. i was not in europe when that happened. anyway, after a few weeks, the bank reimbursed my stolen money.

[@ccc6437]

If possible go to any reliable bank to withdraw your money not just random atm machine especially in the Philippines and Asian countries

[@TonyKeepingItClean]

Have you considered sending money to yourself via WU? Obviously there is a small fee, but I find the exchange rates are pretty competitive.

[@manila_thrilla]

Are you guys using RFID protected gear for your cards?

[@BiancaBeyond]

Yes we have one of those special wallets

[@manila_thrilla]

@@BiancaBeyond best of luck to you guys, a newer subscriber here, I definitely enjoy the content🫰😁

[@rocrobert783]

Use cash if you want to use ATM machine use the one inside the bank where guard is present

[@darwinmendoza7061]

Here's some of the things my family would do when vacationing in the Philippines. (We live in Los Angeles). 1. We only take cash from an ATM that is inside a bank. 2. When eating out, we pay cash as much as possible. 3. We don't use public wifi. Not even the ones provided in hotels. 4. As much as possible, we never use taxis. We either use Grab or businesses that provide us a car with a driver and we negotiate the price to pay the driver per hour or day plus mileage. 5. We choose hotels that are reputable even if they charge us a little bit more. 6. When visiting remote places, it is best that we are home or at our hotels when it starts to get dark.

[@udirtypuppy5174]

wow Sir Darwin great post. i would love for you to contact me privately and we can start a list that speaks the truth.

[@davidjames5727]

I feel sorry for you living your life in a small bubble, and afraid of everything around you

[@michaelyap2205]

Yes, cash is still king in the Philippines. Whenever I am in the Philippines, I'm always trying to anticipate how much I am going to spend every time I go out. Another thing to worry is being at the wrong place at the wrong time (holdup).

[@darwinmendoza7061]

Exactly. Since we carry large amounts of cash everywhere we go, we always travel in groups (at least 5). We stay away from questionable places. If we want to go a bar, we choose high end hotel bars with security rather than beer houses where you can be robbed as soon as you step out. If we need to visit relatives in dangerous areas, we bring an armed security guard just in case.

[@darwinmendoza7061]

I wouldn't consider Los Angeles as a bubble since we have one of the highest crime rates in the US.

[@puckster61554]

What a terrible bummer I am so sorry this happened to you .

[@cebuanadownunder3918]

I would suggest open a bank acct in philippines and transfer money using remitly. It allows you to send money and debit your phil account and credit your overseas account. No fees if u send money thru banks like bdo or bpi. I am using this from Au. And have used the same when i was living back in dubai. Be cautious

[@royfleury9860]

So sorry to hear this. but as others may have said already, I did not check other comments. So maybe stay away from small site machines. use machines in a bank or use g-cash or other ways to obtain cash best of luck to you both

[@wavemaker2077]

@Pj true. so the other possibility here is that someone hacked their Canadian bank and scammed a lot of depositors from that bank. so the culprit is not in the Philippines.

[@kentguldborg8682]

I also got scammed here I Angeles city where I live but it was the ATM/ Bank there’s the scammers I tried to withdraw from my foreign credit card but the ATM didn’t pay out my money but the money was charged from my card. This happened to me before but previous times my own bank covered my losses, hopefully they also cover it this time.

[@BiancaBeyond]

We had the same sort of thing but called the bank asap and the bank said they already picked it up and was already correcting our account so we got lucky they were on top of it

[@rocrobert783]

I also have a companion card to my Bank of America card the companion card only has $1000 limit

[@aylastravelvlogs0730]

You should only withdraw in the mall. Plus you can report that atm to their bank. Plus if its a foreign transactions consider changing all your passwords email, fb etc. It may be compromise🤗

[@BiancaBeyond]

💯 We changed everything!

[@kevinwelsh7490]

how often do you have to check your accounts?

[@BiancaBeyond]

After the last time we had been checking daily, but pending transactions can take a while to show up so one day we looked and 3 transactions. Appeared with three different days in a row. Bank explained they don't always show right away.

[@stonks759]

guys, take a card where you can block with your phone, and unblock only when you need to use it

[@SpendingtheKidsInheritanceinth]

Always lock my card after every transaction. Not that hard to lock them out. And also deposit/ transfer your withdrawal amount just before you need it and only leave a few dollars ever on the card

[@gotaplay]

Looks like you had a Scotia ATM card , Scotia security is good and you should be able to get your money back .....

[@jhulialandown8516]

Be careful with scammers guys so many people doing that it’s rampant all over the world specially in the Philippines

[@triplenalysis]

There is a simple solution to this. Just send cash to yourself through Remitly or World Remit and pick it up locally. The rates are far lower than using ATMs and scammers don't have access to your card. I prefer Remitly though as the fees are slightly lower, but both work out much cheaper than ATMs, especially for larger amounts.

[@larrygraham3377]

Thanks for the excellent advice. If you ever encounter an ATM that looks like it's been tampered with or has any additional hardware attached please walk away from it. DO NOT USE THAT MACHINE !!! 🤑🤑🤑

[@ronilosolacito7966]

This is the first time i have seen that kind of atm. Very suspicious one. You should transact on atm's that is run by a bank so that you can verify in case something wrong happened.

[@noelf3312]

Looks like that ATM machine is not safe for transactions. I hope you visit one under video surveillance or inside of a bank lobby.

[@Beinvenu]

24 hour cash - Euronet is not a safe AT machine. It just recently popped up all over the city. Withdrawing inside the malls is much safer. or ATMs that are installed outside the bank.

[@mo2marie]

Lots of scammers here in the States. They’re everywhere.

[@rollyh12]

That sucks !!! Hey if you need help opening an account in iloilo (BPI) I have family that works there that can help you guys out .. let me know

[@chalabiste8300]

Are you able to get the money back?

[@larrye2679]

Put alerts on your card so that you are notified when a transaction occurs. Stay away from those out of the way ATM's. Put lock on your card when not in use, then unlock it when you need to get money. Good luck 👍

[@wanderlustasia]

I only use ATM's inside banks not those public ones. Another handy thing is GCash but it has fee's of course, but I won't use my card at restaurants or stores. Hope you get your new card fast guys.

[@BiancaBeyond]

Getting the gcash confirmed is a such a pain tho..waiting so long and they never reply to tickets

[@georgeaguilon4043]

I never have to use ATMs anymore since most stores accepts Gcash, I just need to transfer funds fr my bank account to Gcash

[@bobbanks7275]

I'm sorry to hear about this misfortune again happening to you. I would suggest using cash only on all of your transactions. Use a bank machine from a actual bank in the Philippines only.

[@rexalvidera]

So sorry this happened but better to withdraw cash at once and not use your card always in public places. Avoid using cards always. Stay Safe Guys!! God Bless.

[@gecko1131]

Secure your ATM or credit card with security features like OTP.

[@andrekhoury6252]

never use the atms for cash well i alwaus keep cash and if i needed 1 msg and i get cash from wu ,i use the card on purchases airbnb and online stuff

[@DonnieLedesma]

Use a Debit Card, load it only before you do transactions. That way it never has any serious load.

[@AntonioSy]

I suggest dont use your foreign cards for now. It happened to me 20 odd years ago where I was also scammed. When I then had it replaced, it was even diverted to another address in the Philippines. I suggest cancel those cards and the apply for a new one or once you can get a bank account then open a local one

[@BiancaBeyond]

Thankfully the bank confirms the address with us to send them to. The first one we let them send it to us in the Philippines but now 16 days we are waiting for the card, so the second one we had sent to our Canadian address which is Bianca's mom and she can private courier with tracking for us.

[@AntonioSy]

@@BiancaBeyond I am tellng you check even if they confirmed because I did confirm my address and then sometime in the middle, it got diverted to a different local address. I just cancelled the card

[@AntonioSy]

@@BiancaBeyond I suggest you confirm with your bank if the address is still the same. It is worth noting though that if you are sending it to Boracay delays will happen

[@BiancaBeyond]

@@AntonioSy we have called a couple times to make sure it's on the way and they asked us to confirm the address.

[@gend7240]

Do take care always.

[@andrekhoury6252]

a good hint since u guys are planning to stay in ph make gcash and paymaya accounts get physical cards for both accounts and load it from wu abroad thats what i do and there is grab

[@geegeeherr6900]

I hate when it happens to good people, please be very careful.

[@Few_politicians_run_your_life]

You need to remove those 3 number behind your card but memorize it first.

[@leozambra]

Don't use Euronet ATM they charge high fee and are sketchy. Use ATM's of banks such as BDO, Landbank, BPI, PNB, Metrobank, etc. It's better to withdraw from ATM's in the bank or in the mall.

[@DHarri9977]

I like the idea of using "Wise" or keeping some money on your G Cash app, I guess in most cases try to avoid using your debit card whenever possible. I'm learning this from other ex-pats and of course, this situation naturally reinforces that idea. Good luck to you guys, that's too bad people do these things. These sorts of things keep tourists away from the Philippines as the word travels fast.

[@user-hy1nb3ho9o]

Cash is King

[@Amen.22]

@@user-hy1nb3ho9o For now.

[@michaelerwin8744]

Actually it's done by foreign syndicates mostly from Nigeria. I haven't heard from the news any locals do this kind of things (probably due to lack of access to tech used in skimming).

[@fortuneybiernas5778]

What bank owns that ATM? Suggest to withdraw in ATMs of known Philippine banks there in Bora. If you move to Iloilo City, there are better banks and ATMs there.

[@lermadonnachie735]

Please report immediately to the bank. I'm sorry this happened. Please be very careful.

[@youpamp]

so sorry guys....

[@toringe7817]

If take out money here in ph always take out money i atm that is inside mall they hack is dirrent if buy samething online your internett is pulick canse is that you be scam

[@britneyelise7070]

Sorry that happened to you again! Hope it's the last time!! Good thing you discovered it so quickly! 😉

[@nosebleed1584]

That is why I use my credit card and if I need cash I send myself cash through remitly or wise and just pick it up at various location.

[@jojiedpb2141]

Better you withdraw inside the bank in the counter,not on the atm

[@helenoharawhite7704]

Scammers are everywhere and getting smarter all the time. It's maddening when u get caught but worse for you guys being in a different country. Do u think u were picked out due to the banking being out of the country? Seems strange being caught so quickly after the last time. 😕

[@BiancaBeyond]

No Im sure they would just target Atms where tourists would frequent, the port was right there until recently for the whole island

[@sonnydavid2010]

Never use exposed ATM machines..much better those inside banks or within the security guard area.

[@scottramey4443]

I use an ATM that is next to a bank..for us, BDO and I have used China bank. I used a BDO ATM out of the way and it ate my card. Took a bit to get it back. But that was one recommendation from bank amr. Try to always utilize an ATM, if you can, attached to the bank. So sorry for you troubles, that sucks