We Installed & Commissioned An Air Source Heat Pump | Alto Energy | V4 Renewable Solutions

Today we're onsite with our Partner Installers, V4 Renewable, filming the installation of a Samsung air source heat pump. After a few days, the installation is complete and our Engineer visits the site to commission the heat pump.
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Alto Energy is a partner-focused business providing much more than simply heat pump distribution. We provide a comprehensive umbrella of services alongside the supply of the equipment, including design, specification, commissioning, MCS certification and technical support services to our installation partners. This enables you to confidently deliver ground source heat pumps, air source heat pumps and underfloor heating systems to your customers, knowing that all the designs, equipment and aftercare support services are taken care of.
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[@AltoEnergyLimited]

If you're a heating installer in England, Scotland or Wales and you're looking to work under our MCS umbrella scheme, please send an email to [e-mail] or visit altoenergy.co.uk ✉

[@johnpaschalidis3766]

what mm cooper pipes use from the heatpump to the collecter and next to the radiators?

[@chriscodes1]

Can’t see the need for a buffer or low loss header here, sadly it’s become common install practice as really they are only required hydraulically in very few situations and almost always results in distortion if installed.

[@pauld3327]

When is a buffer needed ?

[@vinegarjoe9706]

What is the "heater' you left for the shower. Is it the old CH boiler?? If not, what was it????

[@dave3130]

Cost ?

[@nickhickson8738]

Skill Builder tells the story of a bloke whose Heat Pump has developed a terrible noise which they reckon was due to fact is was placed on part concrete and stoney ground and therefore wasn't vertical over time. Is this installed on solid ground all over, for long lasting stability?

[@AltoEnergyLimited]

Interesting. Can’t say we’ve ever encountered that issue.

[@themartin1c]

I think the one Skill Builder talked about was more to do with the fact that it was never installed level in the first place, and then wore out the bearings as a result

[@AltoEnergyLimited]

A bad installation then 🫣

[@normanboyes4983]

@@AltoEnergyLimitedNo it was not installed on a proper base, it was part on the path and part on gravel. Rather like the one in this video.😳

[@vinegarjoe9706]

@@themartin1c Yes, remember seeing that. Not installed on the level, and wore the fan bearings out!!!!

[@ianmorgan9291]

A lot of people would not have space for this equipment, nor the correct radiator pipe work i.e 8mm or 10mm fitted in many properties.

[@AltoEnergyLimited]

We've worked on plenty of properties with less space than this one. True, not everyone will have the correct pipe work, but that can be changed.

[@SanneHoekstra]

3 to 4 day install time??? With an existing boiler system (without replacing radiators with LTV radiators etc.) that should not take more than 8 hours to install including setting the base electric and thermostat install. A heat pump is not very different from a gas boiler except for the thermal heat loss design and the external piping.

[@SanneHoekstra]

At 0:53 the technician shows a black finger suggesting that this system is terribly dirty. Any system of that age will have that, that’s the reason why a magnetic filter is required on all new or modified systems, since new energy efficient pumps are more susceptible to iron buildup. A new install including magnetic filter will solve the issue. The 2 hour cleanup as suggested will not clean up the existing sludge in existing radiators…..

[@SanneHoekstra]

All steps shown in the video are very clean, tidy and efficient. I don’t understand why the 3 to 4 day install time is mentioned in the video. Heat pump install should be 1 day, additional piping could take slightly more, truly that can depend on property and wishes of the owner. But really; 3 to 4 days????

[@AltoEnergyLimited]

Think you may have misheard. We never said it took 3 to 4 days. This job was complete over 2 days and that's because the electrician wasn't available until day 2 👍

[@AltoEnergyLimited]

@@SanneHoekstra The previous system was very new. Maybe 3 years. We weren't expecting it to be that dirty for such a new system. But yes you're right, a magnetic filter will help which is exactly why we fitted one.

[@user-ts8rf3dn3c]

Did you upsize rad aswell , interesting no post buffer pump

[@ferguswalker7345]

Looks like the buffer is only being used as a volumiser, so no second pump needed

[@user-ts8rf3dn3c]

@ferguswalker7345 yet there is a pump on primary return from volumiser pointless when ther is a pump in air source any way. So no building circulation increase

[@heatpump8566]

Samsung seem to rust a lot anywhere near the sea.

[@Fre667Roger-Ring]

Over thought for a family home and can’t be cost effective,back to storing water,pipe work installed open to the elements? I’m staying with my efficient gas boiler.

[@AltoEnergyLimited]

Fair enough 👍 But your efficient boiler is 2-4 times less efficient than a typical heat pump

[@ebebop]

Isn’t gas 3 times less than electric. I’ve just decommissioned a heat pump and put it back to gas. The builders fitted a heat pump designed for a swimming pool. 😅

[@AltoEnergyLimited]

@@ebebop Gas is almost 4 times cheaper at the moment. That said, the most important parameters that determine the running costs of a heating system are the overall heat demand, the efficiency of the system and the price paid for fuel. Using the most recent figures available, the data shows that, with a COP of about 3, a heat pump starts to become cheaper to run than a gas boiler, which in most cases runs at an efficiency of about 85%.

[@weld3z]

My question is why Samsung and not LG or Daikin?

[@AltoEnergyLimited]

This was a project we worked on with Samsung.

[@mitchienl2509]

Samsung hae way better service then LG or Daikin. Especially Daikin is way to bad with there service here in the Netherlands

[@dingbell5498]

Cost. Maintenance, no figures mentioned. Looks hideous installation on the outside. If there's a problem and the insulation ices up from the inside when it rains or damp weather the cop will be compromised even further.

[@mattyjamess7818]

We have that Samsung one.. it's crap, and costs a boom to use

[@AltoEnergyLimited]

Was it a retrofit? How’s your insulation?

[@mattyjamess7818]

@@AltoEnergyLimited new build in 2021. So didn’t have a choice. Hot water is ok for 3 quick showers. Or one bath 😂 it’s just the heating part takes over a hour to get….. warm 🥶 had someone look at it they said just leave it on all the time. So we did. Then it set on fire 🔥 in the water tank cupboard. Had it repaired but I just have no faith in it all. It’s switched off at night! Some neighbours on our road have had the problems but some say it’s fine 🤔

[@AltoEnergyLimited]

@@mattyjamess7818 Ideally you should leave it running and let it adjust to the temperature but if yours if a fire risk, can understand why you're cautious. If you ever get any issues, give us a call. Our tech support team should be able to help with most issues and we can recommend an experienced plumber in your area.

[@mattyjamess7818]

@@AltoEnergyLimited will do thank you

[@dave3130]

When no one is willing to say a price ,you know its expensive!

[@AltoEnergyLimited]

The end user paid less for this than they would've for a gas boiler

[@FranzTraininand]

How much did this cost?

[@AltoEnergyLimited]

This was a heating only install so was less than a normal heating/hot water installation. I'm not sure of the exact figures though.

[@FranzTraininand]

@@AltoEnergyLimiteddo you work in Cambridgeshire?

[@AltoEnergyLimited]

We cover the whole of the UK, so yes!

[@dorsetengineering]

@@AltoEnergyLimited Heat only, so non compliant with MCS on the grounds of not doing the DHW (not that it's a bad thing, they're a bunch of pencil pushing clowns), so no BUS grant for this one?

[@AltoEnergyLimited]

No BUS grant on this one. This install was part of another scheme that we’ve partnered on.

[@ronbates585]

Why the mindless music ?

[@AltoEnergyLimited]

We appreciate different tastes in music! What might be mindless to some can be quite enjoyable for others. We're curious, what kind of music do you prefer?