Webinar with Art Smalley- Four Types of Problems

[@eduardomuniz8410]

KT approach was developed in the 50s, not in the 70s.

[@miguelangelpastorvalverde9196]

Type 1 are Containment action, you dont use root cause análisis for type 1?

[@FaroukMejdoub]

What was the survey name plz??