Wish all bike shops and mechanics were as thorough and detailed as you are!
@denverman61619639 ай бұрын
OMG, I'd travel a VERY long distance to have a mechanic as diligent as you are....and I'm quite confident it wasn't just because you were filming. You obviously take pride in your work. Setting that aside, I learned a lot watching this and need to understand the workings of a bicycle a whole bunch more than I do currently. Thanks for making it!
@Mapdec9 ай бұрын
Thank you 🙏
@diehardbikes9 ай бұрын
Where do you live? Mechanics like this aren't extremely rare, just extremely underappreciated.
@denverman61619639 ай бұрын
@@diehardbikes Perth West Australia. I know there are good mechanics out there, but Perth has a reputation for "bad tradies" across all fields. I THINK I now have a new, trusted, LBS, and I'm happy to test that further.
@uncrunch3982 ай бұрын
@@denverman6161963 Same across USA. Maybe most of the world. Except where consumer support and warranty laws are strong and strongly enforced. There are great honest tradesmen everywhere as well, but you might have to know someone who knows one to be sure. Or be an undercover expert yourself and investigate local shops until you find the good for reasonable cost.
@tonyjennison31999 ай бұрын
Respect the the owner who has practiced due diligence with this bike, and respect to your good self for yours.
@gp944039 ай бұрын
Kudos to the owner for bringing you a clean bike. Always felt it disrespectful to bring the mechanic a dirty bike.
@JohnC6869 ай бұрын
When I was a tweenager a bike shop owner/mechanic told me if I ever brought him a bike with a chain as filthy as mine was again he wouldn't let me back in the shop. 30 years later, the lesson is still sticking in my head, and I still take my bikes there. 😂 My deivetrains are spotless.
@yonglingng56409 ай бұрын
I've had my fair share of dirty bike intakes, especially those who've gone off-road at one point. None of them even bothered to rinse to knock off any loose dirt. I think bike intake etiquette isn't a thing where I live, much less something people know about.
@ooitzeyang9 ай бұрын
just charge them extra for the pre-wash. :D
@toite3x3ninjah9 ай бұрын
Even worst bring in a clean bike and receiving it filthy from LBS. I was pissed
@FilipKopca9 ай бұрын
What is even more impressive is that it's so worn from riding and YET so clean. It teds to be well ridden and neglected or a spotless trailer queen, to use a automotive term... Once, when customer left the door angry after being informed there will be a cleaning charge. My LBS acquaintance accurately remarked: "You wash your dick when you want a doctor to take a look at it too....
@arthurthecyclist9 ай бұрын
Your bike mechanic skills are top-notch, and your KZbin channel is my bike knowledge hub!
@Mapdec9 ай бұрын
Thank you.
@Tailspin809 ай бұрын
@@MapdecIt looks like a huge amount of work requiring a high level of skill and experience, plus quite a few parts. Would you be happy to share what the final bill to the customer looked like?
@diehardbikes9 ай бұрын
@@Tailspin80 probably pretty high. For parts like those, and an overhaul like that, you are looking at a starting point of around 350 USD for the job alone, not including any new parts or extra labor, assuming they didn't do too much too it, just taking it apart, cleaning it, and reassemble. Making sure everything is in good shape. That's what this process is for. A rebuild can make a bike feel brand new if it's done right. And safety checks on all connections, parts, and alignment of all moving parts, make it Purdy.
@SpecialeyesRider8 ай бұрын
As a bike mechanic that works out of my home, huge props to you and this customer. Excellent service, one of my favorate things to do, and excellent content. I love when someone rides their bike after a full service because they have a fresh memory of how it felt before. That, "It's better than new" reaction is priceless.
@Mapdec8 ай бұрын
Nice. 👍
@oreocarlton33439 ай бұрын
Kudos to the owner on cleaning it but boy oh boy have bikes become more complex and expensive
@chrisscott83629 ай бұрын
My LBS are cavemen compared to what you have going on here. Well Done.
@davidryan40539 ай бұрын
😂cavemen😂
@dblissmn9 ай бұрын
Most are. I'm lucky to have a good one in Chicago though not as close as hand as it once was when I lived within a ten minute walk, because I could not find a suitable place to buy in the neighborhood, where I'd been renting. So now I drive the bike over when it needs heavy service. My new neighborhood is one of the biggest university neighborhoods in the city and with direct access to the lakefront trail and yet does not have a single full service bike shop.
@TheLazyGarden3r9 ай бұрын
@@dblissmn Yup, it's why I learnt to do it all myself.
@Boyiobikes9 ай бұрын
Fabulous video. So very satisfying seeing the lengths you go to for a full service. Thanks for taking the extra time to film it for us all to seeeeeeee.
@Mapdec9 ай бұрын
Our pleasure!
@tristano19988 ай бұрын
Very nice and thorough service! And cleaning the bike in the end that seriously is something i‘ve never seen in any other bike shop…
@diehardbikes9 ай бұрын
Fantastic video. More people who ride bikes and love bikes need to see videos like this. Thank you for this video, it really does change the world of cycling for the better.
@2202molly4 ай бұрын
WOW! Since our local bike mechanic moved away, I have been hoping to find someone nearly as knowledgeable and passionate as he is...... Stumbled across this vid, and thought..... oh this guy is ace, I wonder where he is? And hoorah, Kendal is 45 mins from me. Result!
@Mapdec4 ай бұрын
Nice. See you soon. 😊
@andybithell79589 ай бұрын
Love your attention to detail. Dedication and passion shines through.
@irondistance43139 ай бұрын
Love the level of detail and cool to see how it is applied thanks
@rtw96559 ай бұрын
11/10 job done and superb video Paul
@ramsden359 ай бұрын
All that skill, knowledge and care is super impressive.
@Mapdec9 ай бұрын
Thank you
@serendipityrecordco93809 ай бұрын
Tilting the bike 90 degrees for cockpit adjustments is an awesome tip. Stuff falling off when you don’t want it to can turn a 30 min home repair into a 3 hour swearfest. I imagine using a cargo strap around the seatpost to keep the fork straight and still would help as well
@johnstrac9 ай бұрын
Lovely job, good to see the owner cared enough to bring the bike in clean, doesn't always happen.
@grahambell98319 ай бұрын
Brilliant, informative " how it should be done" nut & bolt service......Nice one Paul, chapeau 👏
@janb44069 ай бұрын
Great video. So much knowledge. This looks like more of a spa for the bicycle than a dentist's appointment which I fear can be the case in some shops. This was a type of follow-me-around-while-I-fix-the-bike-video so the close-up's was missing when you were compearing new and old at the start of the video. Thanks for the good content.
@Mapdec9 ай бұрын
Thank you
@glen35099 ай бұрын
I just did the ever so fun job of cleaning my XT M770, M772, and M970 XTR drivetrain. I hadn't done this since last spring 🤨. I forgot how much better your gear shifting is when the chain and cassette are clean🤘🤘. Years ago, to clean the cassette, I would use Q-tips and alcohol swabs; they worked, but it was rather time-consuming. I started buying degreaser, but more went on the floor than on my drivetrain 😱
@uncrunch3982 ай бұрын
I always wonder if there's a way to capture for reuse whatever portion of a fluid doesn't go where you want it.
@alistairmacfadyen93659 ай бұрын
Beautiful, what an artisan approach you have.
@iannixey87799 ай бұрын
I’m absolutely loving watching all your content, your explanations as to why your doing something and how to put it right is top class. Master at work!
@nickoutdoors81199 ай бұрын
What a fantastic job you did.
@COYSMike9 ай бұрын
Amazing job and so thorough. You always seem to pick up on so many things that have been missed by others.
@JWFitnessHealth3 ай бұрын
That was a mesmerising video , attention to detail second to none , but the amount of time you dedicate to sorting out factory made errors is frightening im glad i only have an alloy bike with threaded bb
@Mapdec3 ай бұрын
Glad you enjoyed it
@DietrichStockman9 ай бұрын
Belgian bicycle shop owners are always a bit grumpy, so I'm surprised to see how polite and joyful you are.❤
@marcdaniels90799 ай бұрын
That’s just Belgians 😅😅
@dblissmn9 ай бұрын
Most American bike shop owners are grumpy as well. One who has a KZbin channel that's quite good has done quite a funny video where he mocked himself over his grumpiness! (BikeFarmer) The less grumpy ones tend to be more expensive, the more grumpy ones tend to be a little suspicious of really flashy bikes.
@Gamertagyeohz9 ай бұрын
That is freaking absolute perfection.
@ericwilcock32393 ай бұрын
The more i watch your videos the more its my go to channel, even as someone who has bike maintenance experience there's always more to learn, great content.
@Mapdec3 ай бұрын
Glad you like them! Thank you 🙏
@phil_d9 ай бұрын
That's why I prefer a 24mm axle. With a standard 6805 bearing, you use sacrificial delrin top hats between the bearing and the axle. Should anything be out of alignment, you protect the expensive items!
@JDMthwmn9 ай бұрын
Where do you get your delrin top hats from?
@TheSpaceBrosShow9 ай бұрын
@@JDMthwmn Hambini has some in his shop
@michaelburns12129 ай бұрын
Yep, this is my setup on both my Cannondale Synapse using SKF bearings and loctite. It's been perfect since the conversion.
@phil_d9 ай бұрын
@michaelburns1212 Nice! Same bike but went for a Hambini after my debacle with C-Bear's BB30A bottom bracket 'solution'...
@davidmedina71692 ай бұрын
Loved the detail covered in each step of the service.
@fernandosantos23589 ай бұрын
Phenomenal work and great video! Keep them coming
@ollyole45609 ай бұрын
Quality video! Thanks for taking the time to show and explain each step, I service my own bikes and it's great to see the gold standard!
@Mapdec9 ай бұрын
Glad you enjoyed it!
@Ferrari255GTO8 ай бұрын
For me a full service is to replace any and all sealed bearings, fully dissassemble and clean the frame of any grease to be replaced with fresh one after, if the cables are old swap them too. Complete drivetrain check, if the cassette has any wear then the chain and casette go and get replaced with fresh ones. Check pedals, spokes and i think that'd be just about it on a non-suspension bike. I don't mention brakes as it's something i check often anyways
@johnmorrison83519 ай бұрын
Very therapeutic to watch! I haven’t worked as a mechanic since 2010 but still love tinkering. There are a few details I’m particularly type-a about and felt validated when I saw you are the same… Lovely
@AG17_19 ай бұрын
This is what a service is. None of this bronze, silver, gold levels crap you see with some places. With you 100% on the non-availability of SRAM brake hoses. Same with Campy as well, but Magura hoses can be used in most cases there and are easy to source. The availability of spare parts is an area where shimano trumps their rivals.
@dblissmn9 ай бұрын
the bronze/silver/gold baloney is the sort of branding you get at something large and corporate like a big car dealership or a chain.
@ap65849 ай бұрын
Can't see anything wrong the the bronze/silver/gold thing-, it works fine. Bronze is a safety check/tune for basic bikes or something that haven't been used much, silver is a more thorough service where the bike has been used a decent amount but hubs/headset/possibly bb are generally still smooth, gold is a full service like the guy here is doing. I wouldn't give a bike a full service if had barely been used, what's the point.
@ufglpjo5 ай бұрын
Great to watch pros at work! Thanks for sharing your experience like this - very inspirational.
@Mapdec5 ай бұрын
Glad you enjoyed it!
@mattiacenacchi9 ай бұрын
It is so satisfying to see such good work
@daphenry9 ай бұрын
I'm no mechanic but I feel like this is exactly what my bike needs now. 2 seasons without a proper service. Just me keeping it clean, lube, check torque, check and change chain, whatever I can manage with the tools available to me really... I'm afraid of the bill I will rack up if I take my bike to the shop for a service like this. 😅 Regardless, your community is lucky to have a bike shop like yours available to them.
@Mapdec9 ай бұрын
Thank you 🙏
@thexardas83959 ай бұрын
Dude dunno how much he charges for service but I ride force bike and there is about $1K in parts between BB, crank set, cassette, chain etc. I think in New York labor would be another $300-500. Depends how greedy store is.
@jezoliver64645 ай бұрын
Well, now I feel very inadequate! I thought I knew the basics. Love to know the cost of such a service and how often you might need one.
@Mapdec5 ай бұрын
This was £160 of labour. But with parts it came to a lot more.
@UPMTB9 ай бұрын
A once over for me means a 8-10 hour complete tear down and clean relube , brakes ,fork ,shock pivot. Headset ,bb,dropper ,drivetrain. My ocd gets the best of me Great work.
@dominicbritt8 ай бұрын
Great video - useful for bike owners to see what is involved in a full service snd more involved jobs.
@froggy01629 ай бұрын
Doing this sort of work is immensely satisfying to do yourself. It’s good quality time in the shed with your beloved and a couple of frosty beverages :)
@arp_9099 ай бұрын
So satisfying to watch. Amazing attention to detail
@jamesmckenzie35329 ай бұрын
Awesome job on explaining all the steps snd why it took so long to get the bike back to the customer.
@oliverhillman32962 ай бұрын
Next level servicing, if only I was closer 😢
@MapdecАй бұрын
Thank you 🙏
@fabianmolyneux23089 ай бұрын
Outstanding workmanship. Clearly not just a job, but a lot of passion in getting things to as near perfect as possible. In my experience, it's way better to go to a bike mechanical service than a bike retailer with a mech shop out the back. I've often observed that a bike retailer will often "push" their bike mechs to prepping new stock to the point of creating a time burden on mechs then getting to bike servicing. Great presentation
@advocatusdiaboli99099 ай бұрын
Amazing work! I am not so confident that my local bike shops are as knowledgeable, diligent and reliable as you
@Mapdec9 ай бұрын
Ask them.
@Lahai1009 ай бұрын
Very informative content by a knowledgeable mechanic. Love it!
@ThunderStruckMTB9 ай бұрын
As a dude who has been riding MTB since '87 and never taken my bike to a bike shop for any reason, I just love watching your level of mechanical skill, but even more than that is your attention to all of the little details which separates the good from the average and the elite from the good. 👍
@thehobbs78499 ай бұрын
great video! always hard to get this much info in such a short time, feel it was a good balance of explanations and getting to the point!
@tomrengert12219 ай бұрын
Such a beautiful job, makes me proud to be a fan, enthusiast and srudent of your ways! It is my long term dream to own and run a bile shop that is as good as yours.
@Mapdec9 ай бұрын
Do it. All it takes is a caring attitude. The customers will come and the learning will evolve.
@GG-si7fw4 ай бұрын
Great overview of going over your overhaul. Great job
@bradallen86439 ай бұрын
Green envy for your w’shop tools. Excellent care taken during your service and great tip for servicing front end at 90°
@mtbboy19939 ай бұрын
Well presented and educational.👌I was already scared away from Canyon but this has more evidence.
@dblissmn9 ай бұрын
there has to be a catch at the prices they charge sometimes. They were selling a full Ultegra-11 Endurace CF8 here in the US for $2,199 over the Thanksgiving and Christmas holidays this year. But then again, this gouge seems to have been put there by the other bike shop trying to dig out the old BB, not at the Canyon factory.
@michaelburns12129 ай бұрын
Great video as ever Paul, keep them coming.
@Mapdec9 ай бұрын
Thanks 👍
@mathewrose29519 ай бұрын
The supply issues are real. I need to change my bar tape before the spring and my right shifter hood has gotten gummy and loose. The new Dura-Ace hoods are on backorder and, despite placing an order in January, I got an email only last week informing me that it will be closer to Easter time in March before I have the hoods and my bike's cockpit gets a refresh.
@brandoncheung7289 ай бұрын
You know your stuff, kudos to you
@JamesSocialCycling9 ай бұрын
You’ve only got me excited for Spring. Ordered new bar tape for both bikes and started looking at groupsets 😅 Great video and lovely job done👌
@Mapdec9 ай бұрын
Thank you. Fresh bar tape = 10w
@JamesSocialCycling9 ай бұрын
😅👍
@tomrengert12219 ай бұрын
100% agreeing with off the peg bleed kits, the manafacturers own are more than often the best, although I have had an issue with the tektro ones being horrible to use, but I've made my own that seal far better.
@chrispeach858 ай бұрын
I love the Ali express BB removal tool. One of my best tools in all honesty.
@Papaciclista9 ай бұрын
Hell yeah!! More Dreamservice pleaseeeeee
@gabrielrak50879 ай бұрын
Nice job, as always. Greetings from Brazil!
@marcdaniels90799 ай бұрын
My local Bike Shop in Sorocaba is just brilliant! Service here is generally soooo much better than the UK. 😉
@SchmitzJeanNoel8 ай бұрын
That kind of service must be pricy, but the level of quality is more than impressive !
@kevinfrost15799 ай бұрын
Great vid Paul enjoyed the live chat. Customer certain to appreciate the exemplary standard of work 💪 . Nice touch with the enzyme parts washer much more user friendly than solvents. Believe origins may lay in commercial grease separators for food preparation / production in compulsory use for last 30/40 years. Biomatic enzymes digest and ‘eat’ the grease, water only makes it into the uk drainage system, 👍
@Mapdec9 ай бұрын
Interesting. Thank you Kevin.
@glen35099 ай бұрын
Canyon's Mountain bikes look Great. When I heard they were going to start making Titanium frames🤘🤘
@----.__9 ай бұрын
I worked with mechanics in the Aussie Air Force on F-18's who were less diligent than you are! Splendid workmanship and attention to detail. I recently moved to the UK and it seems your shop is at the other end of the country as I'm down South, which is a pity. I'd happily pay a premium knowing my bike was in good hands. Peace mate.
@Rafskat9 ай бұрын
Thats a great showcase of your job. I really like it, and take inspiration. That honing tool ans tilting bike 90° is so handy, thanks. And.. thar seriously cleanest bike taken to the service i ever saw. I worked as bike mechanic, and seeing bike this clean is rare. (Now home mechanic again) Btw: like an hour befeore release of this video that same bearing remover arrived at my door.
@Mapdec9 ай бұрын
Cool. Good luck with it.
@_dmart9 ай бұрын
Which bearing remover is it?
@_J.F_9 ай бұрын
I love this type of video and learn a lot of very useful things. I'll still take my bike to the mechanic for everything but the day to day maintenance but at least I will have a better idea what the mechanic is talking about after having watched videos like this. Please do more 😄
@Mapdec9 ай бұрын
Thank you
@DanTuber9 ай бұрын
Excellent service
@jake_brewer9 ай бұрын
Great video! So interesting and thorough, yet easily understood. Great work, guys! 🎉
@Mapdec9 ай бұрын
Glad you enjoyed it!
@MrGarycoww9 ай бұрын
Can all the other bike mechanics out there use this as the gold standard please. I had a bb put in my specialized about 4 months ago and the guy said "I've done this so long I don't need a torque wrenching got home and torqued it. it was nearly 20nm out of spec. Love your videos chap,pleasure to watch a pro who cares about the bikes.
@1brokenspoke1899 ай бұрын
Ride it for a couple of hundred miles and then give it a re torque
@WasabiBunny4 ай бұрын
Amazing content. Thank you so much for sharing your knowledge. I wish I worked with mechanics I could learn as much from 😔
@julianw56929 ай бұрын
This is what a bike shop should do, go above and beyond to make sure that every bike leaving is in perfect condition. Obviously this doesn't always align with what the customer wants but if the customer wants iy perfect it should be.
@hawgwild54569 ай бұрын
Just discovered this video and very professional. Another subscriber added.
@Mapdec9 ай бұрын
Thank you
@HeinrichGerber25 күн бұрын
Great service, wish we had such professionalism! Please give some close up shots when talking about brake pad, gear tooth, bearing type wear.
@Elmero_mero7 ай бұрын
Gonna buy my next bike from this cat. I live in the southern US. 😊
@Frustratedfool9 ай бұрын
I rode a bike to my first 2 jobs when I was 16-18. Then I bought a car and never cycled again. I am 54 now. KZbin recommended another of your videos and I immediately followed up with this. It’s a very interesting new world of repair for me and you have a new subscriber, but can you consider investing in a macro lens to show close ups of wear and damage, as a lot of what’s been shown so far isn’t that clear.
@Mapdec9 ай бұрын
We will see what we can do
@_Zane__9 ай бұрын
I really should buy one of the wera wrenches..
@philr6969 ай бұрын
I bought a few for our workshop after Paul's video a few months back. My favorite are the 2 and 2.5 screwdriver Allen head thingies. Definitely value for money.
@malcolmturner70279 ай бұрын
Great video and highlights that on first impressions, a perfectly well maintained bike can reveal a whole host of problems when looked at properly! 🛠👍 I would recommend using the Silca Hirobel workstand clamp to help protect the customer's valuable carbon seatpost and frame. It's particularly supportive when spinning the bike upside down to allow access to hidden areas, also when applying bar tape. It's not cheap, but I find it works well, provides great peace of mind, and is definitely worth considering for a professional workshop like yours. Malc's Bikes Morecambe
@Mapdec9 ай бұрын
Thanks Malc. I had a Hirobel, but it only lasted a handful of uses before it broke. Now I kinda believe that the seat post is the best place to clamp by far. It’s literally designed for task, and to seat a 120kg rider. The resting points of the hirobel just load the frame where it was never intended to be loaded and the straps etc rest on paintwork. Ah, it’s just not for me 🤷♂️
@FrankJohnson-r3e2 ай бұрын
A true craftsman 😊👍👏👏
@robertmcfadyen91569 ай бұрын
Getting parts quicker , expedited shipping . This is what I do . Other bicycle shops were buying parts off me during COVID 19 .
@robinireland8109 ай бұрын
Great content. KZbin at its best.
@Mapdec9 ай бұрын
Thank you
@RossHetherington249 ай бұрын
Great video. I wish I lived a bit nearer to you, I'd be down there in a flash to get my 2013 bike back to good as new.
@Mapdec9 ай бұрын
Maybe one day!
@tobiasbarr28175 ай бұрын
Would like to see more of this content on a wide range of bikes and I would be interested in knowing hours spent and cost
@mtbboy19939 ай бұрын
3:28 Cane Creek preload ring, nice upgrade, plastic preloader is silly, this one does the job properly.
@thomasdwyer33429 ай бұрын
always keep old bar tape for chain stay wrapping/protection; total flex to have Silca down there.
@carl902109 ай бұрын
DT Swiss still producing 26/27mm external rim widths - need to move with the times. Roval Rapides are 30/35.
@dblissmn9 ай бұрын
wow now I feel totally old school with my HED Ardennes-equipped bikes. A mere 21.2 internal, 26 external. Yet such a revolutionary change when they came out....certainly revolutionary for my bike riding, an eight millimeter increase on the internal rim width from the Ultegras that I'd had.
@SuperSpruit9 ай бұрын
Hi I loved the video, very nice made! I have a tip for you: The SuperB TB-19003 Pressfit Inner Bearing Tool works with all standard inner bearings: BB 86/90/92 (24 mm), BB30 (30 mm), SRAM GXP (22/24 mm), DUB (29 mm) And it works very well, you should try it, then you will have more space for other great tools👌👍😉
@Mapdec9 ай бұрын
It isn’t long enough for a one piece
@christophenglert48319 ай бұрын
I think this vid was pretty epic 😊
@markokompic76174 ай бұрын
Hands down the best video I have seen on the bike servicing. Maybe you forgot to show, but should you also check derailleur hanger for alingment during the service?
@Mapdec4 ай бұрын
Thank you.
@jhoff809 ай бұрын
Good to know it's not just me, that shops are having trouble too. I've been on backorder for SRAM double compression brake hose since December. 🤬
@jamesfoster73105 ай бұрын
Great to see a professional bike mechanic say that Park Tools are sometimes not worth the money and Ali Express can do some good tools.
@markagent61869 ай бұрын
The ceramic speed bearing press/extractor is another very good piece of kit for press fit bearings
@Mapdec9 ай бұрын
Yeah. I’ve seen it. It’s less sophisticated than the Ali express versions. They all use very soft alu to prevent damage to parts, but as such they all wear out fast.
@5amba9 ай бұрын
I would "upgrade" for the one-piece chainrings. Just for looks 😎
@harrylen16884 ай бұрын
Full Service Fabulously done. It makes wonder why many Bike shops are closing? Poor customer service, Lazy repairs etc..Despite some bad experiences Im not against Bike shops. To days the problem is to find a decent one you can trust !!!
@daviddjerassi9 ай бұрын
MAPDEC CYCLE ENGINEERING at its best first class work to F1 standards NONE better thank you loved the video.
@Mapdec9 ай бұрын
Thank you.
@Mapdec9 ай бұрын
Thank you.
@WeCookWorldwide9 ай бұрын
Lovely mate! Nice work!
@johnkasza23159 ай бұрын
PAUL, great video...the percentage of shops that one has the knowledge and skill and then use it is very small i think...Im thinking its an english thing,,most F1 engineers are english..most shops have a 16 year old pounding out BB with a screwdriver!! How about a chain of stores near my house?😀
@Mapdec9 ай бұрын
It’s easy to build a shop, much harder to recruit and train the team.