What Is Salesforce CRM? | Salesforce CRM Tutorial For Beginners | Salesforce CRM Training | Edureka

[@clickclockfuntravel5373]

very helpful .must recommended.

[@janiceheredia7174]

Found the video very helpful , Thank you !!

[@edurekaIN]

Got a question on the topic? Or want to let us know if the video was helpful? Post your questions/ comments and we will be happy to get back to you.

[@098765pavan]

edureka! Can you suggest what to learn between pega bpm and salesforce crm?

[@edurekaIN]

Hey Pavan, thanks for checking out our tutorial! A CRM typically holds anything related to a client, hence the name: Customer Relationship Management system. A BPM system is used to manage business processes (Business Process Management system). BPMS: a system that allows for designing business processes, but also the execution of these processes. Hence, it entirely depends on your requirement to decide whether you would like to go for Pega BPM or Salesforce CRM as they both have difference usage & application. Hope this helps. Cheers!

[@sultanakhanum7190]

very helpful

[@mmadhuri3217]

How many days to take to learn SFDC CRM and is there any software for that.

[@edurekaIN]

Hey Madhuri, Our SalesForce course has 42 hours of live lectured sessions followed by some time to work on the live project. You can check it out here: www.edureka.co/salesforce-administrator-and-developer-training Hope this helps :)