What's Up? Webcast: AL-EQ55i Introduction

[@alandyer910]

Great presentation, thank you! 🙏 I do wish with this and other new mounts to come the SW designers in China would add a clamp that doesn’t scratch the lovely anodized dovetail bars of our telescopes. A nylon-tipped bolt at least, not a bare metal surface. Or better yet a longer clamping bar. Ask them to improve the clamps, so we don’t have to buy an upgrade, as nice as they are, from ADM. Cheers! 🥂

[@SkyWatcherUSA]

That's a really good suggestion. We'll see what we can do.

[@rschellie]

Why doesn’t Sky-Watcher sell the weights for the SA GTI? When you look into the forums and social media groups a common topic is where to buy additional weights to balance out the mount. I have a Askar 65PQH with a Nikon D7200 and I can get it close to being balanced with the provided weights but when I install the 0.75x Reducer, I can’t achieve balance. Either include more weight with the mount or allow people to buy additional weight without jury-rigs.

[@SkyWatcherUSA]

That's a great suggestion.

[@timpuckett110]

Trying to get very spacific info on some of the skywatcher mounts. I doubt dealers will be able to help. Is there a technical support line I can call? I remember Kevin when i worked at Apogee Instruments.

[@SkyWatcherUSA]

Your best optionis to email [e-mail]. That makes sure you get a support ticket we can track.

[@ArdsleyAstro]

I hope QC are better on these, I had two and DEC backlash was terrible. It could swing 20 Arc Seconds. Could not adjust it out either

[@SkyWatcherUSA]

You've had two of these items that aren't even in our Dealer Price List? That's impressive.

[@ArdsleyAstro]

@@SkyWatcherUSA We've had them in the UK for a year. Unless their a mirage in the video's in my channel

[@SkyWatcherUSA]

@@ArdsleyAstro Didn't realize you were in UK. We have another layer of QC for all product coming into North America. And a robust Customer and Technical Support system. So, we're reasonably confident that we'll be able to take care of any quality issues.

[@ArdsleyAstro]

@ I do believe they are a good mount. QC issues I had aside

[@pigiama31]

this looks like the typical skywatcher cash stuff useless mount to grab the newbies? so they can buy a proper mount later? cause i have a eqm35 guy begging to buy my eq6 cause his mount tracks just bad with the telescope it has been sold with. ... .and this looks like the same kind of stuff.I just bought a eq6r to replace my old eq6 and i asked the local vendor to do a quality check to be sure i m not going to have issues, this means i probably wont have issues .... probably