What To Do When Your Power Recliner Stops Working

[@anarivas3862]

I couldn't figure out why our headrests weren't lifting or moving at all and this video helped me fix it really easily (a lot easier than waiting on hold forever for "help". For some reason that part wasn't connected.. Thank you!

[@furniturefair]

Glad we were able to help you with your powered headrest Ana!

[@willammustafabilalhargrow8681]

U knw y🤣🤣

[@carolynleslie5840]

I have searched helpful videos on what to do when your sofa recliner stops working and this one has given me a wealth of information that I can really use. Thank you very much!

[@furniturefair]

thank you very much for the kind words, we are so happy to hear that this video was able to help you out. Our goal here at Furniture Fair, is to become the go to place for all things Furniture and Mattress... which definitely includes education.

[@sullivan2339]

Excellent video! starting with the Surge-protector issue- I could make a joke but. "Pull them apart- plug them back in- Smart!

[@TanyaDale-v6p]

God bless you!!! My dad’s chair went out and after watching this it’s fixed. Thank you!

[@furniturefair]

We are so happy this helped you and your father! Enjoy your chair!

[@logicalreason51]

Thx so much for this simple video. Furniture was delivered yesterday. I couldn’t get the lumbar and headrest to work at all. Following your directions and found that the factory never connected the little plugs for those. Simple fix saved me from taking another day off just to have a 5 minute service call.

[@rebcollado]

Had This Couch For 2 Years and All Of Sudden It Stop Reclining. We Don't Know How Maybe Cleaning/ Vacuuming it Got disconnected. Watching Your Video 📹 Helped So Much . I Did What You Said and Checked Under Couch It Was Disconnected. I made the Cruves Match and Reconnected to the Outlet and That was It. God Bless You 🙌 for This Video. Looking Forward To Working For Bob's Furniture Oneday😊..

[@furniturefair]

We are very glad to hear that this video helped you! Thank you for sharing your success story!

[@mikemackey1033]

Very helpful. One of the connectors had indeed come undone and by plugging it back in my wife was able to go back to using her "royal throne". Thank you.

[@furniturefair]

We are glad we could help and hope your wife can return to enjoying her royal throne! :)

[@ZelphanieRiley]

Thank you so much!!! Even listening I wasn’t sure I’d be able to do it, but you made it easy to understand & it now works!

[@furniturefair]

We love hearing that, thank you for your comment!

[@katinareynolds1080]

Hooray! 🎉. I followed your instructions and footrest is working again! *I also found a small paper towel that was stuck underneath!!! Im back up and running again!! *Thank you so much for posting this video! You're the best!!!

[@prestonshepherd8292]

My chair wasn't working, and after following your tips, and turning it over, I discovered one of the connectors had come unplugged. It felt so good to be able to troubleshoot it. Thanks!

[@diannramirez6547]

Thank You for your Tips!! Got recliner working again!👍

[@mickeysanker1547]

My chair stopped reclining, but all the lights worked even the head rest worked.So I flipped it over and saw that whom ever wired it together tied the lead wire to the motor, wired it to the moving part and the non moving part. After time it got tighter and tighter so finally it snapped. I stripped the wire and connected it back together. It works fine now.

[@stephenhopton]

Thanks for your easy to follow video, solved my intermittent fault in 5 minutes (loose 12 volt connector).

[@furniturefair]

woohoo! Glad you were able to fix it! Power recliners are no fun when they won't even recline properly!

[@njoymiller2958]

Great video! I have to try this on mine. I hope it solves my problem.

[@trichauster]

Thank you, found the problem. Wire got caught between metal pieces and cut it a bit. Got it fixed!

[@kimberlykhabeer7933]

Thank you!!! The battery pack plug came out!

[@furniturefair]

No problem! Glad the video helped!

[@DragonCharmerGal]

I never imagined a loose wire could be an issue on my new power recliner but it was! Never would have known if I didn't click on this video. Thank you so much for your help! We are back in reclining action! :)

[@marshallhunter9103]

Great informative video I fixed all my recliners and sofa's they had the power cable tied to where it becomes unplugged when you recline all the way, Very stupid design to say the least. Thank you

[@furniturefair]

you are very welcome!

[@lyndasantirice2000]

My husband cannot use his right hand and most power recliners seem to come with the controls on the right. I have seen 5 pin switches with the cord. Do you think i can simply disconnect that connection and replace with a switch with a cord so he could use these? Appreciate any help you could provide. Thanks!

[@RScottDuncan]

I just got a power recliner without taking into account the length of the power cord. My recliner must sit in the middle of the room and the recliner cord is short by about 2 feet no matter what I do. The actual power adaptor on the chair says 100-240V - 50/60Hz, 1.6A at an output of 29V - 2A. There's a big tag on it that says do not use with a power strip or extension cord. Can I use a power strip or extension cord? Do I need a heavier-duty extension? Nice video and channel. Thanks for all your tips.

[@johnvandijk3733]

So mine somehow had the power switch on the back turned off. I have an older Human Touch model. Thanks for the info

[@claudiawylie4381]

Nicely done.

[@raffinataonline]

I have a Best power recliner. Every so often it just stops working, but the lights on the hand control are working fine. I've changed hand controls and power cord (which didn't help) and then changed them back. Also switched outlets which worked a couple times. What's left to check?

[@furniturefair]

Sounds like you have a connection issue. Follow the step in 4:40, Check your connectors for the batteries or motors and look for any loose connections. Most likely it's a loose connection that needs to be reconnected. If not, it may be a defective wire or connector that needs to be replaced. If you can 't find a loose connection, you may want to contact the furniture manufacturer for more information.

[@stevezitneymurfreesboroten8599]

Nice job! Thanks

[@MBeth-le7uz]

Zach & Furniture Fair Team thank you so very much for making and posting this helpful video. Was able to find the problem quickly thanks to your great visuals and clear instructions. It was a loose connector. Thanks a million!

[@furniturefair]

Thank you for the kind words, we are so happy to help! now go enjoy that recliner!

[@gregoryschroeder6347]

What if power fell out of the chair plug. What side is the + side for the plug in the chair. I have two wires that are DC bare with out the plugin. Do I have wary about getting it backward.

[@cpear760]

I'm wondering if these are grounded properly as we've seen an increase of hardly any shocks from our old non-powered furniture to multiple shocks once receiving our new powered units (not from Furniture Fair, but other big box outlet).

[@furniturefair]

That is an interesting idea. The shocks could be the result of static, (perhaps due to the type of upholstery) or also because of dryer air, (especially during the winter in colder climates) but I would hope it's not due to grounding issues. Contact your manufacturer or retailer if you are worried that it might be a safety issue. You can reduce the amount of static electricity in your home by keeping the indoor humidity levels above 35%. If you don't have one, consider getting a humidifier for your room. Another option is to avoid fabrics that create static when combined with your upholstery. Here's hoping it's not an electrical issue causing all the shocks.

[@pennye6182]

Static can be reduced by rubbing the fabric with a dryer sheet (fabric softener sheet).

[@22rsx]

Is there a way to manually close the chair? Mine stopped working and it was nearly fully extended

[@sylviaseltzer1081]

Thanks for your helado, it was a wire disconnected

[@jessicaflinn85]

Thank you!

[@NicoletheNickster]

Great information. I'm about to buy my first powered loveseat and this is good reference material

[@gabrielasolis4767]

I lost the power cord for recliner when moving. How do I get a replacement cord? How do I know which one?

[@furniturefair]

Our best advice would be to either contact the store where you purchased the piece and find out if they can order a replacement chord, or find the manufacturer and contact them to find out if you can get a replacement that way. Many manufacturers use the same chord for multiple models, so they might know what model of chord you need. Hope this helps!

[@catherinewalton6839]

I have a power recliner that was working when I got out of the chair I come back to the chair push the button to put my feet up and nothing it's doing absolutely nothing and I checked the power cord so everything's fine it's just not working any suggestions?

[@marybell318]

What is wrong when on your remote to a lift chair only one of the buttons stop working to lower back

[@furniturefair]

Hi Mary, we do not have a video pertaining to that specific problem at this given time. Hopefully this article might be of use for you though: seniorsmobility.org/living/lift-chairs/lift-chair-troubleshooting/

[@sedg83]

Our power recliner will only recline further and not go in the opposite direction, i bought a new button and tried it -that didn't make a difference, what would that indicate?

[@chriswright4529]

I’ve had my chair for atleast 5 years everything seemed connected right nothing has even been taken off found the power bank it has a light still couldn’t get anything to work finally went thru unplugged everything blew in all the holes just in case dust still got in plugged it all back up I tested it worked sat down to put my feet up won’t work at all all the wires are on stationary parts of the frame what can I do to find what’s causing this

[@williambowman7244]

Have a Franklin recliner recently had lift motor replaced worked well about 10 months just the other day set in start position left away from chair couple hours came back to chair back reclines raises but lift mechanism doesn't even cause motor to click or hum as if stuck like I stated had that motor changed less than year ago as well as controller all controlled in any combo operate back but won't lift seat

[@furniturefair]

Hello William, was this recliner purchased from us? if so, can you send more details to our customer care dept at [e-mail]?

[@williambowman7244]

@@furniturefair thanks for returning question but sadly no it was purchased in central Wis at a slumber land furniture supplier I just inquiring why no symptoms before fail no grinding no Clicking just got slower one-day and then stopped lifting

[@virgilsmith5792]

Is there such a thing as battery "backup" in case electricity goes off?

[@snakedude61]

What if the power supply sparks when you plug in the small 2 prong cord from the couch to the power supply. The green light on the power supply turns off and nothing works.

[@furniturefair]

You should definitely not plug your recliner back in if it is sparking. Contact the manufacturer or retailer and let them know what is happening. They may be able to find out what the problem is.

[@sleekasleeka1068]

Did you end up fixing it. Happened to me last night after a power outage

[@snakedude61]

@sleekasleeka1068 Honestly, it just started working. I think there is a short In one of the Wires. we just had To get it to sit right. Like a bad phone charger. Sorry I couldn't be more help.

[@sleekasleeka1068]

@@snakedude61 cheers man appreciate the really quick reply.ill keep trying to trouble shoot.

[@kanietoyahoocom]

When moving we lost power cord to our power rocker recliner. How can we replace?

[@furniturefair]

Hello, kanieto! Have you reached out to who you purchased the recliner from? They would probably be your best bet for getting a new part.

[@maureenturman7119]

Can you add a backup battery to a recliner

[@furniturefair]

Hello Maureen, that is a very good question and one that is difficult to answer. We do sell power packs for recliners that allow you to use your motion recliner without having to plug into the wall. it needs charged after x amount of time of using it. If you have any more questions, feel free to give our sales team a call and they can walk you through how the process works entirely 513-874-5553. check out our power packs here: furniturefair.net/products/e-6-rechargeable-power-pack

[@standwithukraine3011]

We have one but we got it from a friends house that they didn’t want anymore it was brand new we have had it for a few years and just now moved stuff around and I wanted to plug them up but the little box on the inside doesn’t light up green I’ve been messing with it for 2 days now I need help thanks

[@furniturefair]

Hello! feel free to reach out to our customer care dept at 513-874-5553 or [e-mail]. Keep in mind, it may be difficult for us to help with this if the recliner was not purchased from us.

[@mohammedabdel-mawgoud1292]

Thank you

[@furniturefair]

No problem Mohammed, glad we were able to help you out!

[@jb888888888]

Road Dogg Jesse James has a second career as a furniture saleman?

[@nyacoustics8373]

what could it be my cat napper power recliner has the light on at the power box but no light on the remote, hence the chair wont go up and down.

[@terrycorcoran7719]

our recliner (vibrator and heat) started opening on it's own.. no one touching the remote then it stopped in open postion. We've had it worked on before... motor replaced. Until we hear from repairman is there a way to close it?

[@furniturefair]

Hi Terry, sorry to hear about your predicament, check to see if your power recliner has a back-up battery that allows the user to return the seat to its original position in the event of a power shortage. Power recliners cannot be used manually as the motor is intended to do all of the moving.

[@barbrawalls8480]

I have a power recliner that shocked me when pressing side model operational control button. Sales person said that a certain connector has come loose. Do you have any idea what connector that would be? Don't want this to be a true "ELECTRIC CHAIR" (: Thank you

[@furniturefair]

Hello Barbra! we definitely don't want anymore zaps as well lol. Did you by chance purchase your chair through us or know what manufacture produced your chair?

[@barbrawalls8480]

@@furniturefair No, unfortunatly it wasn't purchased at Furniture Fair. Yours was the only site that explained the inner workings that I could find. Just trying to find someone to help me figure out how to repair chair, if it can be repaired. I am disabled and love and need my chair. Didnt know whether I needed an electrician or furniture repair person. Every one that I've talked to, just throw up their hands and shake their heads. No Help! Thanks for answering. Barbara

[@furniturefair]

@@barbrawalls8480 no problem at all and we are sorry to hear about the frustrations with your chair. Did you reach out to the furniture retailer that sold you the chair (or directly to the manufacturer of the chair)? Sometimes they have more insight into your given situation. How old is the chair? it might still be under warranty... You should be better off reaching out to a furniture repair company, especially ones that specialize in motion furniture.

[@peterhertzog007]

If it stops working in the first week return it. Otherwise you will have more problems after the warranty expires. You buy quality you cry once you buy cheap your going to cry every time you use it.

[@beckyshockey1519]

I have replaced my power box I have replaced the cord for the power in the power source and I have purchased and replaced the remote and I still can't get my chair to work

[@furniturefair]

Hello Becky! did you by chance purchase your chair through us or know what manufacture produced your chair?

[@maggiejeanivey]

One is working perfectly the other footrest lights are flashing & it is locked.

[@zareenmunaf7184]

My bunny chewed on one of the wires, can I get another wire

[@furniturefair]

Hello, Zareen! Have you reached out to who you purchased the recliner from? They would probably be your best bet for getting a new part.

[@arikaplan8904]

And if you have not purchased an extended warranty and you need a motor you will have to pay for that 😅😅😅

[@davidandrews8007]

The remote control broke. You can take control to the store and check if the remote works on their chairs. The remote is not well built.

[@furniturefair]

That is unfortunate that your controller stopped working, but a good tip on troubleshooting! We would recommend getting in touch with the customer care department of the store you purchased your power recliner from or checking with the manufacturer to see if they have replacement remotes. We hope you get that power recliner working again!

[@davidandrews8007]

@@furniturefair Yes we did and the store sent a repair person into the nursing home. He did have another remote and was under a 3 year warranty.

[@furniturefair]

@@davidandrews8007 That's good to hear! Glad they were able to replace your remote!

[@marinesince95]

Imagine thinking 33 yrs old is old 😂

[@furniturefair]

Back in my day we didn't have none of them fancy power recliners! 👴👴👴

[@jlacko]

It is an interesting statement he makes, but I remember thinking that a 33 year old was old in my teens. But then again, I don’t imagine many teens are searching “my stressless powered recliner is malfunctioning”.

[@dhebert111]

😁😆😅🤣👍🏻

[@rickrack4812]

LOL

[@deepraman2077]

And been working 14 years

[@bigjohn1202]

I think I have a short somewhere due to pinched wiring. Thanks for the tips. Looks like a service call for mine though. Only because I don't have the time to get out the tools. 👍

[@furniturefair]

good luck and thanks for watching our channel!

[@ianhutchins3620]

Havent had my lazy boy a year and i did this and my head rest goes to its flat setting then nothing wants to move… will probably never iwn another junk

[@MirjanaHanzek]

Can reclining chair catch a fire?

[@furniturefair]

It is very, very rare, but if there is a faulty product/piece, the recliner could overheat.

[@carrie5840]

Had mine less than a month already not working

[@furniturefair]

Hello Carrie! Did you by chance purchase your chair through us or know what manufacture produced your chair?

[@davezollars9317]

Keep your day job bro

[@cmb52]

I wish you had better lighting for this video. I can't see what you are doing.

[@furniturefair]

thank you for the feedback on this, Cindy. We will strive to make sure future content has better lighting. I know this one was difficult since everything on the backside of the chair was a darker color. That being said, we will look into improving this! thank you.

[@jbsuris4]

Bottom line. Craftsmanship and product quality has gone to shit. I have this happened to me already twice with a love chair. Anything cost you an arm and a leg anymore and the quality is crap. You have to pay extra for some warranty which typically ends up not being a warranty and you keep on paying.

[@furniturefair]

Unfortunately, craftsmanship and higher production quality do make furniture more expensive. If you are looking for the best price, you may have to sacrifice the product's longevity, and the best quality products are an investment. The craftsmanship and attention to detail required on best quality pieces require higher pricing to compensate for the finer materials and the quality of work from skilled laborers. While good and better quality may not last as long as the best quality, these quality levels help make furniture accessible to people who need furniture but also need to stick within a specific price range. While craftsmanship is still very much alive and well with brands like Stickley, Smith Brothers, Daniel's Amish, and MAVIN, the average consumer looking for a mix of affordable pricing and quality is more likely to need brands like Ashley that appeal to a broader range of budgets. You can learn more about the differences in quality here: furniturefair.net/blogs/lc/what-is-good-better-best

[@maggiejeanivey]

Lights flashing

[@jimd9387]

Skip the first 3 min,,,.

[@Pete-yr9mt]

Black chair, black wires, black shirt, hard to see anything.

[@furniturefair]

Fair enough. This is supposed to be a furniture tutorial not an AC/DC song. We'll have to keep this in mind for next time!

[@valerieb3866]

Whose telling this man he looks younger than 33

[@xratedlrg]

Get to the point already. You talk to much

[@1rosabonita]

Thank you