When Empathy Challenges Rules: Can EQ Justify Breaking the Law? UPSC Ethics Case Study

[@dubey....]

Your work in ethics is praisworthy.and your way to make the cae study so general and practical that before being an aspirant it was also fetching my interest for your video. Kindly keep making this videos it really helps.😊

[@ethics101]

Thanks for the encouraging words…🙏

[@ok-xm1cr]

Sir Your explanation is undoubtedly good for understanding subject and self preparation. Last time you gave answer in exam pattern. Writing in exam pattern is most important Sir. Kindly, include the most reasonable answer framework in the last 5 minutes.

[@ethics101]

Noted. Will do so. 👍

[@samarjyotichoudhury4915]

Thank you sir ❤❤❤❤

[@ethics101]

Most welcome 🤗

[@swethaganesan9100]

unique way of answering . Thank You Sir!

[@ethics101]

Thanks 🙏

[@PratikPandey.]

Greetings Sir! I found your pedagogy extremely engaging. Keep uploading quality content for us.

[@ethics101]

I will. Thanks for watching

[@vaishalimaru]

It is realy helpful sir Thank you

[@ethics101]

Most welcome

[@DavidWisely]

Rules can be broken for empathy depending on their relative impacts for a given situation. Minor breach in rules can be justified for higher goods. And superiors should be informed to modify rules to accommodate such situations by giving some discretion.

[@ethics101]

Hmm…”minor breach” don’t you think a breach is a breach 🤔

[@user_abhigupta]

​Absolutely right, just like , it one day turn into, major, if we water seed, Grateful for this initiative❤​@@ethics101

[@DavidWisely]

@@ethics101 Breach of a rule is indeed a breach of a rule but rules are made by men to serve some intended purpose, and if the intended purpose is not fulfilled by the rules, it indicates short sightedness of rule creators. That is why we regularly have amendments in rules and regulations. For example, if a patient brought upon to a doctor is about to die, and rule is to first get a sign of the family which is unavailable, then doctors breaking the rule to save his life first would be a breach of rule, but such breach is justified, and rules should be amended to include such emergency situations.

[@sanjanamishra6957]

Greetings sir, this method of step-by-step explanation is really helpful. Thankyou!

[@ethics101]

Glad you found it useful. 🙏

[@Andhroidxavier007]

The more ii do case studies with you the more i feel im improving my moral compass which might be helpful post clearing my exam as well as outside Sir my response to the last part would be - id try to raise funds back to the account of the customer, and report the incident post that. This way the bank’s integrity is restored and hopefully the manager learns the lesson without going down the hard way What are your thoughts? Does that give a wrong impression?

[@ethics101]

The solution looks fine

[@zainabshaikh7562]

Rules should be made in accordance with empathy. However a situation arises that whether a rule should be made followed strictly or a room for empathy can be given, I believe the upper hand needs to be given to rules given that the rules are made ethically and with empathy. In the Bank case, instead of using dormant account, the bank manager could have given her a loan for the short term and for longer term he could come up with policy on how to use dormant account with taking the customers in confident.

[@ethics101]

Nice one…very thoughtfully written

[@surajnaikwade5574]

Empathy can't justify breking the rules. Definately one need to explore the other possible options to tackle the situation in legal manner. Afterall all the rules are made for smooth working of the affairs, there must be some way to go by rules. In this case manager could have called meeting of all the higher officials and legally with consent could have distributed the funds by convincing the stakeholders.

[@ethics101]

Yes, a consensual approach could have been thought about

[@manojkumarchowdari9290]

Good evening sir, Take care sir, As Delhi's weather worsen day by day...As Pollution overriding oxygen levels take care sir,

[@ethics101]

Good evening. I will take care, thanks kid for the concern. You take care ❤️

[@manojkumarchowdari9290]

@ethics101 Welcome sir ❤️

[@ethics101]

@ 👍

[@pradeepdhiman8171]

🇮🇳

[@ethics101]

🇮🇳

[@PMVenkateshs]

Empathy is a personal choice but rules have lot of stakeholders.so personnel choice cannot justify breaking of rules. Empathy becomes part of rules is possible but it’s different to all personal.

[@ethics101]

True!! 👍

[@Andhroidxavier007]

D as ir i wonder if a utilitarian would argue that the banking system is flawed which is why even though there’s money, it’s not being useful for the betterment of the society.. from the female colleague’s point of view its simply a cash flow problem, and systems of easy loans must be developed. But right now, ib the absence of such a system, the manager’s action maximises good (keeping secrecy) and the female colleague creates an ethical issue of sharing secret information

[@ethics101]

Hmm…utilitarian perspective 👍

[@AbhishekKumar-yv6ih]

Empathy can not justify breaking rules. Ideally manager should have found a way to help her out within the ethical boundary. I am all for finding innovative ways to find or develop an emergency fund. This is where one can be smart. But reporting someone for such a good deed, where there is no malice intention or self-interest, is no less than evil and is a cold-hearted act.

[@AbhishekKumar-yv6ih]

Instead of a cold report, leverage the situation to drive systemic changes within the organization, so that this doesn't happen in future and informally cautioning the manager to ensure this isn't repeated. Solutions: Creating an Emergency Employee Welfare fund or may be leveraging CSR fund or charitable trusts. Even if we have to report, it should not lead to a punitive action. If it does, it does not set a right precedent for a human being to help others, ever.

[@ethics101]

Thanks for the thoughtful effort. Putting systems in place…is a good idea 👍

[@AbhishekKumar-yv6ih]

@@ethics101 Thanks a lot for your selfless service to us students.

[@jaijindal8044]

Empathy have a place in informal relationships but not in professional environment... I owe my duty towards bank not towards frnds and boss... But sir rather than being a cold hearted employee of a bank... Shouldn't i disscuss it first with boss (manager) and ask them to report himself for the breach of trust... Rather than going directly to higher authority...as sir if he will report himself then possibility of pardoning him by authority increases...

[@ethics101]

You think discussing with the boss is going to help, he has already done what he had to do. And, do you think will he report his own misdeeds voluntarily

[@jaijindal8044]

@ethics101 sir if he is a good and upright person but have a lower EQ hence he did that unethical task but if we try to make him realize his mistake... Maybe he will use his consciousness and do the right action ... By complaining directly to higher authority aren't we assuming him a morally bad person at the same time not giving him a single chance to improve

[@jaijindal8044]

Further.. If we do report would it not be considered as that i have the greed of some sort of promotion or want to come into the good books of authority... And that's why i m reporting it...

[@vipultiwari4299]

Can Empathy justify breaking rule?? According to me rules shouldn't be broken on the name of empathy because rules and norms are the basic of any institution. Moreover empathy shouldn't be ignore but it should be done without breaking rules.

[@ethics101]

Hmm… is it possible to display empathy without breaking rules in the case

[@vipultiwari4299]

@ethics101 no sir

[@ethics101]

@@vipultiwari4299 👍 Thanks for watching and responding

[@shraddhamodanwal8293]

Empathy vs rules In my perspective Empathy is virtuous behavior but it should not breach the procedure of rules... It should be integrated with procedure or rule oriented 😇 Although in the real time context it is very crucial to perform in public sphere as well as private sphere

[@ethics101]

Integrating empathy with procedures is easier said than done…

[@redeagle6580]

Can empathy justify breaking of rules? Ans is Big NO. why? coz You can't play with your emotions. Emotions are part of your biological phenomena not of the system. Institutions Demand their work done in more transparent and having more integrity. This will compromise the Institution Integrity and your authenticity.

[@ethics101]

Thanks for the perspective. Like the sentence, “emotions are part of…not of the system. “ 👍

[@shreyanshojha1901]

Will it not lead to serving people in "letter" of laws and not "spirit". I remember here a economic concept - "escape clause" for Sui generis situations, also added "principle of universality" as caution :) 🙏 Radhe Radhe 🌟