Whirlpool Washer Repair - Error Codes SD and F71, Will Not Spin - Basket Hub

[@brettpfeiffer6100]

OMG!! Thank you so much!!! My husband just fixed our washer with this video!! Paid 11.95 with the part from Amazon!! I thought for sure we would need a new washer! Thank you again!!!

[@DavidJones-yu4jy]

We are in same boat. Was gonna go Washer shopping this weekend and found this video.

[@neillsouthwick8444]

I've worked on these washers for years and this is the first video that I've ever watched that actually explains the HUB replacement process 100% correctly. I can't tell you how many washplate caps I've replaced because the three locking tabs weren't lined up properly when the cap was replaced. Mentioning to pull the tub up evenly with the six screws is a must. Great video sir.

[@jonvannelli9197]

😊 Say🎉😢

[@josephmiani8328]

Spent two days and three nights diagnosing, testing and watching other videos. This is the first video that said "do this", "twist that", and "replace this". It took longer to drive the round trip to the parts store than to fix my washer. THANK YOU!!

[@Appliancevideo]

Thanks for your response, we are glad we could help. Our library of over 5,900 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

[@jessicaayala5894]

I am having a really difficult time pushing the bottom portion of the hub down the shaft. Any recommendations?

[@normpetersdorf]

Thanks so much for this. We’ve had our washer for ~7 years and when it broke, I figured we’d be spending a ton on a repair or replacement. Instead I spend $14 on a part from Amazon. Installed in about 30 minutes following your video and it works like a charm! Even got to clean out the washer a bit more than normal. Thanks for posting!

[@kimberlyb3319]

AMAZING video! I can't recall how many videos I watched before this one. You're "hold the drum and try to turn the agitator" diagnosed the issue in seconds. Thank you for not only walking through how to figure out the possible causes of the SD error, but exactly what parts are needed and HOW to fix it. Parts less than $10 and it took me literally 15 minutes. THANK YOU SO MUCH!

[@laurarojero8521]

This was exactly what was wrong with my machine. Great instructions! did it myself and took 15 minutes and less than $20. Been working great since.

[@jonbrint4849]

Thank you!! Less than half a hour, exactly as you laid it out. I'm a "tool guy", but not a professional! I think anyone could follow your instructions!! Thanks again!!

[@leslieserna1169]

This worked! You saved us a ton of money. Thank you so much! The parts were about $34 from Sears parts online. Thank you!

[@elieciment2416]

Amazing! Perfect instructions on recognizing the symptoms and applying a fix. I was told I need a new machine, then I saw this video. Two days later (once the part came in), we're back in business! This was an expert video, beautifully explained.

[@Appliancevideo]

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

[@denisemoores933]

This video was a great help. My husband replaced the hub easily following this! He had to use a pieces of 1 inch pvc pipe to push down the new hub in place. Washer is spinning again! Great video👍

[@jimgentry4141]

Just completed this repair. The local parts store had the hub for about $25 and this video walked me right through the process. Washer working fine right now. Thanks so much for helping me save money and the aggravation of a repair service!

[@Appliancevideo]

Thanks for your response, we are glad we could help. Our library of over 5,900 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

[@kcaegis45]

Thank you. I got a 5D/SD error code. I saw a different video that said it might be a clog with the drain hose but I didn't it could be that so I searched further and found your video and thank god. It took me a long while to remove the agitator. I had to wiggle, pry, use two small screwdrivers to go into the holes and pull up while slowly turning the tub. Then I lucked out when I stuck two screwdrivers opposite from each other and pried up against the middle inner bar and all of a sudden the popped up about 3/4 of an inch which then allowed me to grab the agitator from the bottom and wigglee it off. It took about half an hour to get it off. After that the next hard part was to remove the clog that is on the middle bar. I used a pipe wrench and slowly wiggle it off. After that there was a lot of grit on the grease on the middle bar. Wiped it all off and add silicone grease. Used a 1 1/2" pvc pipe to tap down the clog on the middle bar. Do not tap it all the way down. Use the piece that screws on to bring it down further. After that everything else it a breeze. Good luck to everyone who needs to replace it.

[@chrisnettles3333]

You helped me saved the day! The parts were available at my local appliance dealer and the instructions were clear enough for a novice to install easily. Thank you..

[@robl2891]

You are a lifesaver. I changed my bearings and seals, put it all back together and got an Sd fault. It turns out that I left the small agitator piece. I humbly confess that I am an idiot. But you helped me out!

[@Appliancevideo]

Thanks for your response, we are glad we could help. Our library of over 5,900 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

[@BMXkidzevan1]

Wow!!! 6 years later and this video just helped me with a customer! Thank you

[@Appliancevideo]

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[@POPStar50]

Two repairman came out and couldn't fix this issue. Watched this and ordered the part from Amazon. It's working now. Thank you.

[@Appliancevideo]

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[@dylanbui77]

Excellent video with steps by steps on how to replace the Basket Hub. I had the exact diagnostic error code the repair guy said it was the control panel or motor and $400 to replace. I found your video and it was the basket hub for $30. Thank you so much for this video.

[@barryphillips1958]

awesome video. Loved the fact you even gave socket size. Only thing I had trouble with was sliding the new piece down the shaft, I had to use a wooden block and rubber mallet to tap tap tap it down to the bottom. Repair worked great..... $14 dollars and a you tube video saved me the cost of a new washer.

[@jackiehowe0505]

Thank you so much for this video!! We were able to fix the problem and replace the parts for about $8. Now the machine is working 💯! This is the most helpful video.

[@DrRDPH]

Thank you!!! After 2 incompetant repairmen I found your video, ordered the parts and have a fixed washer!!!

[@Appliancevideo]

+Rachel Harman-Friedman Thanks for your positive comment. We are glad we could help resolve your issue and hopefully saved you money. Please help us provide more videos to our site by subscribing to our KZbin page or posting our www.appliancevideo.com/ website on your Facebook or Twitter account. Our factory authorized technician’s also daily provide free professional Repair Help to people like you to help solve their appliance problems. You also have the option to email a factory service technician with a question at www.appliancevideo.com/repair-help/ . If you need of parts for your major appliance, we have over 5-million parts in stock at savemoreonparts.com/ . Thanks in advance for supporting us. So email us if you have any other questions our videos cannot resolve. Thanks for your support in advance. Matt, Ace Appliance service technician.

[@alisonadams4289]

This is the first video that I watched, due to the Sd code my washer. I feel no need to watch any other. You hit the nail on the spot. Big, HUGE shoutout to you for posting this. If no one has told you lately, I shall. You’re awesome!!! Thank you!!

[@Appliancevideo]

Thank you for your positive response, we are glad we could help. Please help us by subscribing to our KZbin channel or post our website www.ApplianceVideo.com on your Facebook page. We want to let your friends & family know how our FREE videos can help them. Or you can support our parts department at 1-800-830-5465 and our parts website www.SaveMoreOnparts.com . This is the only way we can continue to post free videos and help over 1-million people per month like you repair their own appliances. We also have thousands of more quality videos on all major appliances made by our factory trained technicians at www.ApplianceVideo.com .

[@NAPSTEROWN]

Thanks for that tuto! You save my washer, i do this tutorial and everything working now. (French-canadian here)

[@jenc3225]

Thank you so much for this. I spent 11 dollars on the part and saved buying a new machine. Your kindness and professionalism is amazing. Thank you for saving me money.

[@Appliancevideo]

Thanks for your response, we are glad we could help. Our library of over 5,900 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

[@johndontknow899]

Where did u buy the part from

[@jenc3225]

@@johndontknow899 amazon

[@majorleaguewiffleball9933]

@@jenc3225 do you know the name of the specific part

[@joebelle3487]

Thank you for posting this video. This helped me diagnose the problem. Ordered the part online, $16.95, sprung for the overnight shipping, $25, and invested about 20 minutes putting it all back together. $42 well spent considering the repair tech would have charged me $50 just to look at it. Thanks again!!

[@Appliancevideo]

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[@josephgross3508]

Great video...instructions were spot on. The only thing I had difficulty with was removing the impeller. After 7 years of use it was stuck on pretty good. I used a "flat" dog leash which I wedged under the impeller edges and slid to the middle--where I "worried" it off by lifting alternately on each side till it popped off. Also, I spent a good 30 minutes cleaning the underside of the impeller prior to reinstalling.

[@Appliancevideo]

Glad it helped

[@JamesTeeKirk]

Ty. I tried the flat leash method and it worked great! Awesome tip!

[@kathydelarosa6428]

We replaced the basket hub but the SD code is still showing. Do you have any suggestions of what we should try next? Your videos have helped us with our washer (older ones long gone) and our dryer. You're a highly trusted resource.

[@timothy3911]

Thank you so much for this video- I had the same issue and thought I'd be stuck buying a new washing machine. After this video, then $17 from Amazon, the next day I was able to fix my machine in about 10 minutes. Thank you so much for this video, you've saved me hundred of dollars!!

[@Appliancevideo]

Thank you for your positive response, we are glad we could help. Please help us by subscribing to our KZbin channel. Or support our parts department at 1-800-830-5465 and our website www.SaveMoreOnparts.com . This is the only way we can continue to help the over 900,000 people per month like you repair their own appliances. We also have thousands of more quality videos on all major appliances made by our factory trained technicians at www.ApplianceVideo.com .

[@777martinnitram777]

Thank you for the video, I've been able to repair my washer in no time! Wife is happy!

[@yospoons]

Great video. My tub hub kit did not slide on/off as pictured in the video. I had to hammer lightly and use channel lock pliers in order to get the (last) small piece with the splines off. Then the new one would not go all the way down. I used approx 1" scrap pvc and down the shaft to protect the new piece and placed an old crescent wrench on top and hammered the base of the handle until it went all the way down. It was hillbilly adapt and overcome, but it worked. Hopefully this trick helps someone else. We're back up and running for under $11 and the kit was delivered next day from Amazon.

[@OneMadRussian]

"SD" no more! Spin diagnostic in video confirmed problem and tub hub was easy to order on Amazon. Used 7/16" socket wrench as alternative to 11mm. Removing the impeller took a while until I found the right way to slowly jiggle it off (there was a lot of crud). Scrubbed more crud off the screws with a toothbrush then used hand screwdriver (preference) to install the new parts. Washer back online! Thank You!!

[@Appliancevideo]

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[@karlosdanger1457]

This video is perfect. Good simple instruction and very informative. I thought I was going to have to replace my washing machine, but with this video and 14 dollars in parts from Amazon; washers back in service.

[@fernandduguay2480]

Because of you I was able to find my exact problem you have in this video and repair it. I saw quite a few other videos, but this was the one. I can't thank you enough. I am from Québec and even the French appreciate your video. Fern.

[@Appliancevideo]

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[@josekuo8244]

Muy , many , lots of thanks. Did it myself only 20 minutes. Very easy nice explanations. Step by step. Everyone can do it.

[@Appliancevideo]

You're welcome! Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

[@davidfrase5545]

Thank you so much for sharing this video. It helped to solve my problem and saved me tons of money on getting a service technician.

[@Appliancevideo]

Thank you for your positive response, we are glad we could help. Please help us by subscribing to our KZbin channel or post our website www.ApplianceVideo.com on your Facebook page. We want to let your friends & family know how our FREE videos can help them. Or you can support our parts department at 1-800-830-5465 and our parts website www.SaveMoreOnparts.com . This is the only way we can continue to post free videos and help over 1-million people per month like you repair their own appliances. We also have thousands of more quality videos on all major appliances made by our factory trained technicians at www.ApplianceVideo.com .

[@stephanieebner1426]

Thank you for this great video! I just purchased this washer from an individual for $100 knowing there was an issue and hopeful someone would post a fix. This was any easy fix and a great savings!

[@Appliancevideo]

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[@jupitertheargentinetegu]

Thank you for this video! We were able to quickly solve the issue with our 12 year old cabrio and it's back to working great!

[@Appliancevideo]

Thanks for your response, we are glad we could help. Our library of over 5,900 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

[@pisio0sa]

Hello, excellent explanation, I just want to know where to find or how to order the necessary part to replace

[@rdbates33]

Just wanted to give a shout and say Thanks for the great video! It was professional, informative, and easy to follow. Our F71 and SD error codes led us here. We were able to find the required parts online, and your video helped us do the rest. Just ran the first load without an error. Never been so glad to do laundry in my life! LOL! Thanks again!!

[@Appliancevideo]

Thank you for your positive response, we are glad we could help. Please help us by subscribing to our KZbin channel or post our website www.ApplianceVideo.com on your Facebook page. We want to let your friends & family know how our FREE videos can help them. Or you can support our parts department at 1-800-830-5465 and our parts website www.SaveMoreOnparts.com . This is the only way we can continue to post free videos and help over 1-million people per month like you repair their own appliances. We also have thousands of more quality videos on all major appliances made by our factory trained technicians at www.ApplianceVideo.com .

[@Ostinethefire15]

rdbates33 what is the name of this part please

[@8ertvalente]

Hey thanks for the INFO. Just fixed my washer that had the SD code. EASY PEEZZY with this little video. Thank you my friend

[@Appliancevideo]

Thanks for your response, we are glad we could help. Our library of over 5,900 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

[@ac_junior72]

One of 2 videos I saw late last night after running into my Cabrio ending up with soaked clothes, noticing spin cycle wasn't spinning..seemed to be trying but nothing. The f71 came up after Diagnostic mode...Went through these steps early this morning. That small center piece, the "teeth" are grinded down to nothing! I'm actually shocked this plastic thing lasted as long as it did! (about 6,7 years) No where local that has this, or an appliance store that will just sell me this part - they just offer repairperson to come out. Ordered the replacement part online, should be here tomorrow. Should..more like HOPE that is 100% fix. Whatever the case, it clearly had to be replaced. Thanks so much for this video!

[@Appliancevideo]

Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .

[@CitizenPerkins]

Thanks! Now I know how to check and see if I just need a new hub or if I need to replace the spline and bearings, too. I'm hoping my hub looks like the one in your video since it's acting like you described.

[@Appliancevideo]

Thanks for your response, we are glad we could help. Our library of over 5,900 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

[@joeruiz6351]

Thanks! It was just what my washer problem had. Great job on showing step by step how to get the problem fixed.

[@Appliancevideo]

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page

[@Appliancevideo]

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[@onebaddj]

Man this is the only place that had anything about the agitator not working. Everything else was all too much soap. Took all of 3 seconds to troubleshoot. Great video. Thank you.

[@Appliancevideo]

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page

[@yanizrodriguez954]

Omg thank u very much! This really works for my washer machine, we save a lot of money 💰

[@ancel1961]

ApplianceVideo.com...Thanks for posting this video. You saved me from a great deal of frustration and wasted money.

[@Appliancevideo]

Thanks for your response, and we are glad we could help. Please help us by subscribing to our Facebook page , KZbin channel, or post our website www.ApplianceVideo.com .

[@Cappilot1]

Wanted to thank u for the video. Very clear and concise info. Bought the part this morning and it's working. Awesome!!

[@Cappilot1]

Sure.

[@Appliancevideo]

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

[@Appliancevideo]

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

[@mikewalker344]

Thank you so much for this post. Easily saved my family $250 and made me a Mr. Fix It hero. 😁

[@Appliancevideo]

Thanks for your response, we are glad we could help. Our library of over 5,900 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

[@bigjohnwong]

Excellent video for the repair, i have identical problem. I have ordered a new hub kit, however once I pull up the smaller white gear, i found the splines of metal shaft that contacted with this small gear, the surface are partly rotted, while the upper splines are pretty good with straight splines around. Should I be worried the replacement?

[@danmattern6019]

Thank you for the video. This was exactly the problem. My wash machine had the tall agitator but still the 11 mm. to loosen.

[@Appliancevideo]

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

[@XXXXXXXXXX-qy1fv]

That was an exceptionally well produced video. Thanks!

[@larryquinnett5457]

Thanks for the super helpful video. Totally was the fix for our Kenmore Oasis Elite washer.

[@Appliancevideo]

Thanks for your response, we are glad we could help. Our library of over 5,900 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

[@rbbeautylife9093]

Your a life saver. I almost bought a new washer. It is the hub 12 bucks on Amazon. Ugh

[@Appliancevideo]

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[@davekirk2182]

Thanks, watched this Video. Saved me a service call and probably a couple hundreds dollars in parts. $44.00 fix in under 15 minutes!!

[@Appliancevideo]

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page

[@robcurran1425]

@@Appliancevideo Best video ive watched for this problem. But...when i try to push the new bottom hub onto shaft, it wont go all the way down. I dont want to apply too much pressure as it is plastic. Any thoughts?

[@stevemorris838]

Was just the video I needed. Replaced this part and fixed my issue.

[@chrisfisher6363]

Great video. I can’t seem to get the bottom hub piece off?? Any ideas on how to remove it seem to be rusted or stuck on??

[@Appliancevideo]

Great question, if you have a more technical question that our parts department cannot answer, you can search our over 10,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week Monday -Sunday, or search at www.SaveMoreOnParts.com 24 hours 7- days A week.

[@marilinda223]

We're having the same issue.

[@michellemacneill9143]

Same here! I’m almost done with the repair, but I can’t get the bottom part of the hub off!!

[@deonawhite1918]

I had that problem I had to pull it with a string around the spin thing keep pulling and putting until it came off but don't put too hard to were you will break the spin plate it will come off

[@PTR80]

SAME. Please show us what to do if the bolt is stuck on.

[@hostile177]

This video perfectly described my washer issue and solution. Washer is now working fine. Thanks!!!

[@Appliancevideo]

hostile177 Thanks for the positive comment. Hopefully we saved you some money. Please help us provide more videos to our site by posting ApplianceVideo.com on your KZbin, Facebook or Twitter account or add us to your circles. If you are in need of any parts please support our parts department on line at savemoreonparts.com/ or call 1-800-830-5465 7-days a week until 11pm Eastern time. Thanks again your support. Matt, Ace Appliance service technician.

[@davidcarson4974]

Video was right to the point and made my repair very easy! Thanks big tikme.

[@Appliancevideo]

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

[@youraninee]

Good vid only one that mentioned SD problem can be tub hub.... thanks

[@Appliancevideo]

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[@robertjanscom]

Hi I have the same problem, i've purchased the part 280145 but its really snug and wont go onto the spindle. Should i be forcing it on with tools? Please help.

[@racernc]

Thank you very much for this video. This fixed our washer. Great video. Thank you again!!

[@Appliancevideo]

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

[@dalea1545]

Thanks for this fix. Worked perfect for us and saved ton of money.

[@Appliancevideo]

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

[@galileo55]

Awesome video!!! Fixed my washer using your instructions. Thank you 😊

[@Appliancevideo]

Thank you for your positive response, we are glad we could help. Please help us by subscribing to our KZbin channel or post our website www.ApplianceVideo.com on your Facebook page. We want to let your friends & family know how our FREE videos can help them. Or you can support our parts department at 1-800-830-5465 and our parts website www.SaveMoreOnparts.com . This is the only way we can continue to post free videos and help over 1-million people per month like you repair their own appliances. We also have thousands of more quality videos on all major appliances made by our factory trained technicians at www.ApplianceVideo.com .

[@richardlaundreaux1374]

This video was oustanding! I fixed my washer previously when using this video. However, my Cabrio just errored again with the same 5d code after a year or two. By using your shortcut of holding the tub while attempting to spin the agitator, it appears the previous repair is still ok. What else do you feel could be creating the error code, 5d?

[@billyshipers2298]

Bought on Amazon for $10.59 and worked perfectly. The white part did require me to tap it down with a rubber mallet.

[@Appliancevideo]

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[@heritageranchchoraleandvar3055]

Hub seems fine. Another source suggests the motor stator needs to be replaced. Thoughts?

[@michaelashmore678]

Great Video Solved my problem and saved me money Thank You

[@Appliancevideo]

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

[@Mike-gg3sq]

Amazing!! This solved my problem. Thank you so much

[@tommycee3846]

Great video! I am not getting either of those errors, I keep getting the "oL" error for Over load. Does this fix work for that as well?

[@jairopedregon5593]

Took me a month to find this video with the fix i had been looking for

[@Appliancevideo]

Thanks for your response, we are glad we could help. Our library of over 5,900 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

[@grotemuis4889]

THANK YOU! I have the Sd and the F71 except my washer is a Kenmore Oasis, same fix? My washer does not spin and pump the last little bit water under the tub at the end of the cycle.

[@Appliancevideo]

Great question, you can call our parts department at 1-800-830-5465 and they can give you help 6-days A week Mon-Sat . You can also search at www.SaveMoreOnParts.com 7- days a week. If you have a more technical question that our parts department cannot answer, our technicians are answering all questions at our website at www.ApplianceVideo.com under our Repair Help section. We have over 4,000 common questions and answers that you can easily search through by your model number, appliance make, and problem or error codes, and It’s free to search through our question & answer library.

[@aprilmayne8028]

Did ever figure this out?

[@kenpfeifer4185]

This was a helpful vid. But I replaced the hub and it wore out again in 8 months. What could cause that??

[@Appliancevideo]

Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .

[@lfh1973]

Did you get the OEM part or one off Amazon? I heard the OEM part is more durable 😊

[@kevinseigneurie9718]

Worked like a charm, thanks for the video!

[@Appliancevideo]

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[@IndianaDiy]

I have replaced the agitator part 3 years ago, and I have to again now in 2023. I have a whirlpool and I’m trying to figure out how to keep it from stripping the metal out of the agitator. My wife and I discovered we would have been better off with an actual agitator and not the impeller type, we need that more aggressive agitator for our work and day to day clothes.

[@k.r.3821]

Thank you for the video! I bought a new bottom hub kit but this new inner hub will not go all the way down as the old one did/does. The new and the old hubs look almost identical except that of course the old one's cogs are ground off substantially. Could you suggest anything? Maybe to force it down with a hammer or something of the sort?

[@Appliancevideo]

Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .

[@westala64]

my WTW4950XW2 whirlpool washer -- was not spinning properly - got F7E1 & F7E7 codes -- decided to reset washer while in diagnostic -- 4 clicks clockwise - make sure rinse light on--then press start --surprise - no error codes -- & washes & spins great -- --but it took looking at this and other videos to decide what to do first -- thank the Lord

[@Appliancevideo]

Great question, you can call our parts department at 1-800-830-5465 and they can give you help 6-days A week Mon-Sat . You can also search at www.SaveMoreOnParts.com 7- days a week. If you have a more technical question that our parts department cannot answer, our technicians are answering all questions at our website at www.ApplianceVideo.com under our Repair Help section. We have over 4,000 common questions and answers that you can easily search through by your model number, appliance make, and problem or error codes, and It’s free to search through our question & answer library.

[@DJTRAP1982]

Hi, great informative video! I am trying to remove the tub from the shaft but I can't seem to lift it off so I can access the basket to clean filter and remove some socks...Any suggestions? Stuck! Kenmore Elite Oasis HE

[@aprilmayne8028]

DJ TRAP I know this post is a year old but did you end up getting it off? I have the same washer and I can't get it off either

[@jacks5692]

We're talking about the impeller, right? Anyway, take out the 11mm bolt, then add CLR, wait, flush with water, jiggle gently, repeat. After a time, you'll be able to get your fingers under the impeller from the sides and be able to jiggle a bit less gently. I'm not totally sure the CLR matters. There's a lot of crud on the spline the impeller is attached to. CLR should dissolve the calcium and rust; flushing gets rid of the crud. I did not have another washing machine as a control, so I can't say definitely that the CLR made any difference.

[@jacks5692]

One more thing ... wear gloves and safety glasses -- CLR (and the crud that comes out) is nasty.

[@aprilmayne8028]

This question was years ago . But for anyone else like me.... Who has done everything short of taking the whole damn washer apart: I ended up giving mine away and the guy who bought it said there is another nut underneath the washer somewhere. Maybe a certain model of this same washer has this. I watched tons of videos where they just pulled it out. I tried everything. When a crowbar won't even work, physics tells you there is something else keeping it from coming out..lol.

[@jacks5692]

My washer is a "WTW8900BW0" -- it takes the same part and has the same weakness. I was tempted to go crowbar on it, but something I read cautioned to take it easy as the problem is rust and calcification on the spline. CLR and jiggling took about 45 minutes, but it did come free. Ugly nasty stuff underneath.

[@gordmacdonald4135]

You just saved me big time. Thanks!

[@Appliancevideo]

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[@Ashleyquintanillaofficial]

Me too! Ty!!

[@sleeplesskiss]

Thanks for posting this! But..My tub and impeller spin together. I cannot get one to spin without the other. But I have the SD error. Do you have any other reasoning for this? I read somewhere that I may need to reset my Cabrio or recalibrate it..something about the pressure sensor..I have NO clue how to do that. Do you have a video on that? Thanks in advance!

[@Appliancevideo]

Good question, with our technicians now getting hundreds questions weekly, they are answering all questions at our website www.appliancevideo.com/repair-help/ . We also have over 3,000 common questions and answers that you can easily search through by your model number, appliance make, problem or error code and it’s absolutely FREE.

[@sandramurphy6802]

thank you for the video as this is the code I was getting. where do I get this part?

[@Appliancevideo]

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[@sjonas2003]

Thanks for the video. Everything went great until it came to removing the bottom portion of the hub. It seems to be fused to the shaft. Any advice you could give would be greatly appreciated. Thanks again.

[@Appliancevideo]

Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .

[@gabrielachissottizubiria2496]

Thank you for a great video!!!

[@shannacarrillo1064]

Thank you so much for this video!!

[@shardy083]

You definitely saved me a good grip of cash

[@Appliancevideo]

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

[@bradsorum4039]

Outstanding video

[@Appliancevideo]

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

[@sonnym9954]

I have a whirlpool Cabrio WTW6600SW0. I replaced my bearings that were shot. My stator is cracked but I reinstalled it. I reused the old shaft because the new shaft's skirt was too low and couldn't get the threads to show in the bottom after tightening the bearings x 3. When I compared it with the old shaft there was a 1/2 difference. So put it all back together and did first load with jeans and colors. All went great, very silent clothes came out all dry. The third load the machine was squeaking during spin and would throw the uL code even after I repositioned the clothes more than four times. What do you think is causing that? Cracked stator? Over tightened bearings?

[@Appliancevideo]

Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .

[@DavidJones-yu4jy]

Great video! Thank you!

[@haydenpamphille7582]

Beautiful thank you brother

[@stephenrobertson2407]

Very helpful thank you

[@lindacasper2945]

I have the same problem with the SD code. I watched the video and did exactly as you said. The centerpiece on my washer did not spin around as shown at the beginning of your video. Do you have any other suggestions? I thought it might be the motherboard, but I don't know if the washing machine (10 years old) is worth the cost. Plus, I don't know how to install a new motherboard. Any other advice or helpful videos that are easy to follow and understand like this one? Could you please advise?

[@Appliancevideo]

Great question, if you have a more technical question that our parts department cannot answer, you can search our over 17,000 answered questions free at our website www.ApplianceVideo.com under our Repair Help section. You can also call our parts department at 1-800-830-5465 and they can give you help 7-days A week ,or search at www.SaveMoreOnParts.com .

[@carloalinsod7379]

July 7 2023. Heads up for everyone. My whirlpool cabrio suddenly gave a 5D code. Try searching up on youtube and everything that pops up is Drain pump malfunction. I disassemble the washer and go to drain pump and check/clean if theres object on it, but everything seems good. Then i start the washer and still the problem persist. Then i came across this video and do the spinning trick he did in the 1st minute to check if the hub is loose. I bought the hub in amazon for 14 dollars and do what wxactly says in the video and finally it works. Tips = Use a big Rachet Wrench to take off the bolt. If you do it on 1st time it is really stiff and you might break something on the process. The drill/driver makes life easier.

[@djcode4714]

Thank you very much Sir Great save!

[@Appliancevideo]

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

[@robertschluga78]

Hi, I love the video. I am having problems with the impeller coming off. Is there any other way to get it loose? I tried multiple ways and couldn't get it off. Thnaks

[@robertschluga78]

Can I use a gear puller on it?

[@Appliancevideo]

Great question, with our technicians now getting hundreds questions weekly, they are answering all questions at our website at ApplianceVideo.com under our Repair Help section. We have over 3,000 common questions and answers that you can easily search through by your model number, appliance make, and problem or error codes.

[@akcita1]

I used a gear puller

[@martzelek]

Great video! It worked, thanks.

[@JFW1]

Really appreciated this!!

[@borimex-az]

Thank you!

[@maxfountaine7593]

Thanks for making it easy.................

[@Appliancevideo]

Thank you for your positive response, we are glad we could help. Please help us by subscribing to our KZbin channel or post our website www.ApplianceVideo.com on your Facebook page. We want to let your friends & family know how our FREE videos can help them. Or you can support our parts department at 1-800-830-5465 and our parts website www.SaveMoreOnparts.com . This is the only way we can continue to post free videos and help over 900,000 people per month like you repair their own appliances. We also have thousands of more quality videos on all major appliances made by our factory trained technicians at www.ApplianceVideo.com .

[@mariahtarango4031]

ApplianceVideo.com

[@DanMcMahon902]

That worked great! Thanks for the video.

[@Appliancevideo]

Thanks for your response, we are glad we could help. Our library of over 5,700 videos are currently helping over 1.6 million people like you every MONTH. Please help us by subscribing to our KZbin channel, or post our website www.ApplianceVideo.com to your Facebook page, Twitter, Instagram or any other social media sites. Your support will help us keep producing more free quality videos.

[@javiersandoval5028]

thanks this its my problem you are really good thanks

[@Appliancevideo]

Thank you for your positive response, we are glad we could help. Please help us by subscribing to our KZbin channel. Or support our parts department at 1-800-830-5465 and our website www.SaveMoreOnparts.com . This is the only way we can continue to help the over 900,000 people per month like you repair their own appliances. We also have thousands of more quality videos on all major appliances made by our factory trained technicians at www.ApplianceVideo.com .

[@owenwalter4571]

SD error---- 45 mins----- a couple hand tools----15 bucks at Amazon for hub kit----problem matched video -----back on line and doing laundry tnx ED

[@Appliancevideo]

owen walter Thanks for your positive comment. We are glad we could help resolve your issue and hopefully saved you money. Please help us provide more videos to our site by subscribing to our KZbin page or posting our www.appliancevideo.com/ website on your Facebook or Twitter account. Our factory authorized technician’s also daily provide free professional Repair Help to people like you to help solve their appliance problems. You also have the option to email a factory service technician with a question at www.appliancevideo.com/repair-help/ . If you need of parts for your major appliance, we have over 5-million parts in stock at savemoreonparts.com/ . Thanks in advance for supporting us. So email us if you have any other questions our videos cannot resolve. Thanks for your support in advance. Matt, Ace Appliance service technician.