Whirlpool Washer Won't Drain - How to Drain the Washer, Diagnose and Fix

[@bensappliancesandjunk]

If in case you need a drain pump for your Whirlpool washer, this is the kind we typically use since it covers a TON of various Whirlpool models: bit.ly/3zJQ7z8

[@define83]

Is a new drain pump expensive? Even a universal drain pump how much does it usually cost?

[@bensappliancesandjunk]

@@define83 there's a link in the post you replied to with the universal pump and the price...

[@roylawson4395]

Bb0b 🎉😮

[@barbarac3971]

I have a question. When you took off the old pump, it had a flop top cover for where you attach the power cables (the old was white @5:21). When you showed the new one @6:24, it is grey where the power cables attach, and it doesn't have a flop top. But when you reassembled the pump @7:18, the white end to attach the power cable was back, with flop top, which is fully visible @7:24. How did you get the flop top off the old and onto the new since the new did not have a white top? I'm curious if that flop top cover needs to be on there.

[@charliebrady3751]

W10536347 isn't listed - for a Whirlpool Cabrio. Whirlpool part is about C$170, but cheap Chinese parts are $35-40 but only last a year. Will DP1 work for my washer?

[@pgruntz]

This may seem odd, but I went through your entire process never finding a sock or any blockage. When I got everything back together a give it test run and everything was working perfect!!!!!! I don't feel as if I fixed or accomplished anything but my wife is over the moon, now I can get back to my normally scheduled Sunday of occupying couches and loafing. Thanks for the tutorial!!!!!!!

[@build2break]

May our efforts forever be in our favor! 😂 here goes nothing

[@markrusso9235]

I don't know how many times I've taken something apart and put it back together only to discover it working again for no apparent reason, never makes me feel better.

[@fubufb420]

So true... "Fixed" my moms LG dryer that way! Sometimes your appliances just need some TLC. ❤️😘 They get tired and dirty from working all the time. 😢 Open it up and give it a good loving clean! 🪥 🧼 Then they feel appreciated again and get right back to work! 😂😂

[@ProblemChild89]

I just did the same an the hose in the stand pipe was just kinked, it’s now draining 😂. Shhhhh I fixed it 🎉

[@multiplescrotums774]

That's right! Great job!

[@JamesCWilliamsPhotography]

After watching this video and some of your others, I called a local appliance repair to get a quote, as I was still unsure about doing it myself. When I told the repairman what I knew, he said I sounded pretty handy and that I could probably do it myself. As we talked more, discussing the details of my problem, he offered me a job! I got my new shifter actuator and replaced it in probably 20 minutes. I calibrated the washer, then ran the auto-test and it works fine now! Thank you so much for posting these great videos! I hope you have more business than you handle and are successful beyond your wildest dreams!

[@mamax2617]

You saved me from having to buy a new washer! There was a gigantic plug of crud in the drain right under the drum. I pulled it out with needle nosed pliers and it fixed the draining problem. I'm excited to be washing clothes in my own home again. My King!

[@sKid-ry1ne]

What was wrong with your washer at first? Mine stopped working during cycle to find that it had water. And now my washer does not want to start like how it used to

[@destructivecactus]

Thanks for this. This helped me solve something a repair person couldn't, and it was a lot cheaper, too.

[@roandunn7783]

Super helpful. We didn't have to replace the pump :) Even if your whirlpool is slightly different (the location of our pump/hose was underneath but toward the front when we tilted) it's the same general idea! We undid the hose and lo and behold a sock in the actual pump!! Thank you so much !!!

[@DustySteel]

Wow, I had this exact same experience. Crazy how a sock can get in the pump. I didn’t even take the pump out, just undid the hoses and found that a sock was wrapped around the pump. I took some pliers and twisted the sock around then until it forced it out. Now the washer works great again.👍

[@myfootballteamisravens5237]

I had mine on soak... How do I get it to spin now?

[@charliebrady3751]

I got called out to my rental property. There wasn't a sock in the pump - but there was a sequined thong! :-)

[@kylekneib1944]

Thanks for this video. I'm a hobbyist auto mechanic and work on stuff similar but way more complicated regularly so this wasn't very intimidating to me, but just seeing where the pump is and where the fasteners are before tilting the machine back was helpful. I found a washer on the side of the road and all it needed was a drain pump. A 3" long length of wire had gotten stuck in the impeller and killed the pump. A $35 eBay replacement pump later and the washer is working great. Empty your pockets before washing your clothes, people lol

[@kennethread5637]

You are great at teaching You should have a lot more subscribers. In my younger days. I worked on my family and my appliances Wish you had been around thanks

[@bensappliancesandjunk]

Just hit 100k subs, I'm happy with where I am honestly. I didn't have any mentors, thats why I started these videos.

[@jlamb199]

@@bensappliancesandjunk Well the videos are SUPER but this chick thinks the fancy uniform has a little something to do with your success. What girl doesn't love a guy in uniform?💕😂

[@speaklifegardenhomesteadpe8783]

​@@bensappliancesandjunk God bless you. I pray he blesses you abundantly! 💯 People who have financial ability might not realize for others, if their second hand appliance goes out, that costs anything to repair, that repair isn't ever going to happen. Especially on a fixed income. Ever. There's no money to get by let alone for repairs, including auto. I don't know how disabled and elderly are supposed to live like this. You're literally not allowed to make a little income to make your bills. I tried. I worked a few days a month as I was able. It's embarrassing to be on this after cancer then see people online angry for what food you buy or other shaming. The gov took all that money back from me out of my allotment, and warned me I'll be in big trouble if I do it again. I was in tears I really didn't know. Now I'm even more behind. Sorry. I just want to tell you sincerely thank you. Your work given freely helps me work on our things and teach the kids. I'm going to attempt getting to that pump area this week with their help. I'm betting I find at least a sock, maybe treasure! 😂 At least we have hope now and something to try. God bless your soul! ❤🦋👩🏻‍🌾🌿

[@MimMim-hs2rs]

This video is freaking awesome, I haven't tried any of the suggestions just yet but your explanations and displays are so clear and simple I'm genuinely sitting here watching, I cannot thank you enough, I'll update my comment once I put these tips to the test, lol, I hope I can figure out what the heck is wrong with my machine but I can tell you you've put my mind at ease now, thank you again!

[@terramcclure1571]

Thank you!!!! Ordered the universal pump you recommended, followed your steps, and got my washer working again ❤

[@stevewhitt9109]

most comprehensive troubleshooting on youtube. Thanks

[@carolchristiansen635]

You help me purchase my next refrigerator thank you. And you made me know that I bought the right washer and dryer thank you again

[@CadillacM]

Thanks for the video, I had a wire that got stuck in the pump. Change the pump, and now good to go

[@kelseykye2346]

Followed your video, pulled my son’s sock out! Thank you for this money saving information.

[@dalepete2854]

Awesome video I am not having any problems right now but I have the same washer great info

[@joschmo1007]

Thank you so much!! This tutorial couldn't have been any better. And many, many thanks for the links to the replacement parts. You are a doll!!

[@wgoode505]

Love the hat and uniform. Adds a lot to your channel. Please keep it up.

[@bensappliancesandjunk]

The logo is replicable so it'll be a staple!

[@wgoode505]

@@bensappliancesandjunk great, keep it for sure. People love it.

[@ashedits1186]

Thank you ! I watched your video oredered the part and was able to change it and fix my machine

[@bensappliancesandjunk]

Very welcome!

[@JohnJohn-ts6ux]

Thanks for your review you have interesting videos keep up the KZbin, I have one good question I'm about to buy every a fridge is Hitachi made in Japan good quality fridge thanks

[@leopham9755]

Thank you so much. Your videos are very helpful. Keep up the good work ❤

[@bensappliancesandjunk]

Thanks a bunch!

[@alexander2685]

Thank you Ben I just bought a new lg washer with agatior and dryer your videos come in handy.

[@street1111]

Thank you for the right to the point vid and washer fixed

[@paulbrown4539]

Ben Thanks for the awesome content !! Love the hat and jacket 👍🏿😆

[@rickengle7208]

@ :40 protip. Use the shopvac to start a syphon, then you can use a 5 gallon bucket

[@plantitude8042]

I have a whirlpool top loading washer that's 2-3 years old. I wash a dog blanket that's on my couch twice weekly & I'm concerned about a build up of hair in the washer. Nowhere in my manual can I find anything about a filter to clean. So would this drain pump be the only place where this build up could take place? I checked the outlet hose & it is clean.

[@madgemccoy4695]

I am getting a lot of gunk that shows up on my darks. Can’t figure out where it comes from.

[@casss987]

@@madgemccoy4695 do you use fabric softener or those scented beads? if so, stop using them. Do a "clean washer" cycle and then just use vinegar instead of fs moving forward.

[@nathenschultz3004]

Hell yeah, I found a child’s sock in the impeller. Thanks for your help

[@bensappliancesandjunk]

Glad I could help!

[@tshirtartdesignqueenleo3855]

best video ever thank you dear. had one not work in my apartment I own . xo

[@toddrodriguez6388]

When I removed the outlet hose from the pump the small rubber flap was lodge in the pump outlet. Is is held by small piece of rubber that has split. After cleaning out hose and removing the broken flap my washer is draining correctly. Question now is…do I need the rubber flap that was removed?

[@19_96tyler]

Thanks for the informative video! Helped me diagnose that the control board/ panel or lock switch might be my issue. Appliance repair man is scheduled to come Monday to check it out.

[@Crossology]

Hi. I'm replacing the water inlet valve (WHIRLPOOL 3979347) on my Kenmore 400 series washer. Can you tell me if it matters which wire connects to each temp sensor? I forgot to notice.

[@stephanielu7694]

Thanks for the tip of how to drain it! Was dreading having the water leak out of the hose as soon as I unhook it and the mess that would have ensued. You just saved me from an afternoon of angry mopping 😅 👍

[@The_OGJP]

Me & pops went thru all the diagnosis, finally got to the drain pump & it clogged with the mattress topper my mom put in the other day & broke the washer with lol she had already put an order in for a new washer too

[@bensappliancesandjunk]

wow!

[@eliannamizrachi3415]

Hi there ~ great video! I installed a new drain pump on my Whirlpool wtw48500xq0 washing machine using this video, it was really easy to follow. The thing is, after installing it, the washing machine is dripping water from the drain pump and making a big mess. What's the best way to combat this?

[@RyanJRoman]

You saved me like $600, for now. Lol. Gotta replace it eventually but it's working again. 👍

[@babyluna7414]

Is there anyway you could do a video showing how to take apart the whole washer and cleaning the drum… I am a 20 year old trying to make my appliance last longer. I have clothes that smell great when they come out of the washer and dryer but smell after a few days. But my mom uses a lot of fabric softener so I’m assuming I need to clean the washer. We’ve had it for 10+ years so it could use a clean. This looks to be the same washer so this would be very helpful if you could. 😊 also loving your videos thank you.

[@mosab7]

If it ain't broke, don't fix it You're not going to make it last longer if you take it apart for cleaning There is a " clean the washer" programme on the washing machine for a reason

[@babyluna7414]

@@mosab7 do you have a recommendation for cleaning products that you put in the washer for that setting? I usually just do some white vinegar and run the cleaning setting.

[@mosab7]

@@babyluna7414 Dr Beckmann

[@LtEdPell]

As a point of clarification, would you say there is a chance of water leaking out of the washer at any time while performing any of these procedures?

[@moniiglo222]

Thank you so much!

[@ronoel315]

Hi Ben, thanks for the video! I replaced my pump and checked for blockage and didn't find any. The washer still won't drain. The pump does not run when I perform a manual test. What else could it be? Also changed actuator and capacitor.

[@ilovephotos1919]

same problem ronoel315...so what to do next Ben? Help us please!

[@traciestacy9325]

4:58 - you called it an inlet area. Mine isn't clear like yours. It's black, guessing grease clog. What is this called and what's my next step?

[@traciestacy9325]

@bensappliancesandjunk

[@brucej99820]

There were no sods, but some of my clothes, and especially my blankets/towel still be pretty wet. Also has a good weight to it. Does it still apply to use vinegar?

[@jlamb199]

Having the same issue. Some models you can replace the load sensor switch. One video on YT about WET CLOTHES and Kenmore machines shows you about it.

[@dustynbanks9986]

Is this information useful for whirlpool washers that have the electric control panel? I have a 2020 whirlpool washer and it is having issues draining. We have narrowed it down to the drain pump malfunctioning. The drain hoses are clear and installed properly so my next resort is going to be to follow this tutorial and clean or replace the drain pump. Thanks for the video and thanks in advance for the advice

[@bensappliancesandjunk]

...yes? This has electronic controls. Just with regular dials. All the ideas are going to generally be the same

[@pinkbananamilk01]

Hey Ben I am stuck on trying to figure out how to clean my drain filter? Do you happen to know how to do that?

[@itzamee6941]

QUESTION: Two weeks ago the agitator on my GE top load washer was replaced. Now the water level is very low even though it set in extra large. It still washed and rinses. Do I have a washer or plumbing problem? I haven't noticed any change in water pressure through out the house.

[@bensappliancesandjunk]

Check for derbis in pressure port / pressure hose. I got a video on that soon coming out

[@5isalivegaming72]

Obligatory comment to boost engagement! And QUESTION?!?! You called it a hunk of junk. Was that because it's a whirlpool, or because it's not working in general? I have the same washer, having the same general issue. I dont know what the issue actually is but I've got some stuff to try!

[@traciestacy9325]

@bensappliancesandjunk what setting do I use for a multimeter to check? ACV 200?

[@bensappliancesandjunk]

if its live voltage, yes

[@traciestacy9325]

@@bensappliancesandjunk I have it removed. Everything was clean. I just want to check with multimeter to rule it out. Wondering if an actuator is my problem next. Just don't know which option to use for multimeter.

[@photolabguy]

I have a maytag mvw7230hw. The pump will drain water out at the beginning of the cycle. The unit will stop draining during the cycle. If I tilt the washer forwards or backwards, then the pump will kick on. What causes that?

[@robertbrokus2123]

Sounds like a Guage sensor. Like a gas tank or something. One it gets so low it kicks off. I know othing about this stuff so just guessing.

[@juanacosta3358]

Is there a drain filter that could cause the issue?

[@jonnyfive2383]

Great video 👏

[@keyaconnections3925]

Hello! I have the same exact washer. My issue is that there is water left under the washer tub after washing. Once my clothes are done washing, I can hear water underneath if I move the drum, however the drum is completely drained.

[@bensappliancesandjunk]

Virtually all washers operate that way. The pump will always have some level of water in it. The 10-30gal of water will cycle any residual water multiple times over each cycle.

[@keyaconnections3925]

@@bensappliancesandjunk thank you!

[@madravenpr]

@@bensappliancesandjunk Mine has the same thing and it kind of smells like stagnant water, will try your video and see… any other suggestion?

[@Strider-Ragnarok]

@@bensappliancesandjunk So, you're saying that is normal? I have the same issue where there's water left under the tub. If I shake it you can hear it. Otherwise the washer works perfectly it, pumps the water out of the tub without any issue. At one time, it became stagnant and started to smell similar to what @madravenpr said. I took machine washer cleaner and took care of the smell.

[@bensappliancesandjunk]

@@madravenpr yes, 100% normal. If you have a bad odor, use an affresh tablet, vinegar, or our wash bomb formula to remove any gunk underneath.

[@sonandmum]

Absolutely helpful and funny enough I had a hair pin in it 😅

[@deniseking324]

Thank you!!!

[@cgilleybsw]

I have one variant of these that has just wiped out 1/3 of my upstairs. A unit that allows overfilling is pure BS. And no automatic drain button?

[@lisacyr8636]

Love your channel, but I’m hoping you can do some videos on LG front loader problems. Ours sounds like a jet engine when it spins, but my husband has dragged his feet about trying to take it apart to figure out what the issues could be. Also could you show a video on how to deep clean the front loaders. We dry it when we aren’t using it, clean the gasket, leave it open, with a little fan blowing in it, but there has to be a lot of hard stuff stuck between the layers. We use the washer cleaning tablets, but I feel like there’s got to be hidden crude.

[@bensappliancesandjunk]

I bought a pair of LG frontloaders just for videos so that's planned for sure. Sadly though if there's a loud constant noise in spin it's probably going to be the bearing

[@Android_Warrior]

@@bensappliancesandjunk : And check also the 3 point spider too.

[@jlamb199]

@@bensappliancesandjunk So glad I found you! Where you BEN all my life?? 😂 Spin cycle is working but clothes are still real soggy. I had pulled apart the controls thinking it was the load sensor switch (couldn't find it on my model) but now I suspect the pump might be a bit clogged. I think I'm gonna put it back together, clean everything, run a cycle with vinegar and try to listen hard for weird stuff before I tackle the pump. Gonna need help getting this beast up and down off the floor...and the washing machine, too! 🤣Cheers! Judy

[@dewayneg5473]

I have a question about a drum I removed from a top loader whirlpool washer. The washer has been shaking violently after checking all the usual failures I took the machine apart to find the drum sounds like it is full of water in the inner linning. I have turned it upside down and still will not drain. I feel like I should drill some holes but I'm not sure if that's a good idea. What should I do?

[@bensappliancesandjunk]

There's water in the ring as a counterbalance. Totally normal, and actually a bad thing if it drains out as it will shake far more violently. For the love of God, DONT drill the holes.

[@dracojensei1141]

Is it same for a portable washer also

[@DavidLopez-wy6xz]

THANKS for your time. Difernt case I have a whirlpool Cabrio ,do not estates,kicking, I guess is the clutch magneto , I allready tried. Another, keep the same,

[@minecrafter001channel5]

You are the best

[@cintowin]

The way this is clipped - I keep thinking it's going into an ad. Very helpful video though thank you

[@Max_Maximus_69]

Thanks man, saved me from buying a new washer :)

[@Romicarter25]

How do you replace the wire that comes with it? The one in the washer now is wider than the one the pump came with.

[@garytice73]

Ben if I have a Bravo’s washer model # MVWV865GW0 with a broken UI or Main board can I replace it with a UI or main board from the MVWB835DW0 model?

[@jerrymoctezuma2575]

Thank you. You helped me get to the water pump and I ended up finding a baby sock stuck in there.

[@bensappliancesandjunk]

Glad you figured it out!

[@jerrymoctezuma2575]

@bensappliancesandjunk it's still not draining. My best guess is that the sock burnt out the motor.

[@sonnyskustoms]

Mine is the same make of whirlpool But the model number is WTW5000DW1 would this work for mine?

[@achinjuneja2897]

Hi it would be great if you can share a Vedeo of cleaning drain filter on WFW560CHW0

[@georgejesson1944]

Could it be the lid switch?

[@luispalomino5514]

Muchas gracias 👍

[@Imafatkid27]

Great stuff!

[@bensappliancesandjunk]

Thanks!

[@mariebee3146]

I have the same washer. Mine won't spin and drain during a normal cycle, but will drain and spin during the drain and spin cycle. Any idea what's wrong?

[@irockgemstones2460]

Can you tell me how to use this... My new home has this and IDK what's going on . The website has no instructions smh

[@paulinekamau1564]

U really saved me

[@muhammadaslamranjha9561]

I am the user of whirlpool washing machine model No 3LWTW4815FW0. I have to change the motor belt . Can you please tell me the No of motor belt. Thanks

[@chipcakewaffroblox]

Can you do that with front loaders?

[@bensappliancesandjunk]

I will soon yes, absolutely

[@DianesW0rld]

ours just hums and doesn’t drain. hose is clear and the pump too. is it the motor or should we just replace the pump first?

[@bensappliancesandjunk]

Most likely pump

[@mathswithtmc3849]

Does this have a dispenser?

[@christinajones7319]

Thank you!

[@onehitterquitter2130]

What if you can see crud or lint in the bottom of the drum where you took the pump off? How can I get inside to clean that out?

[@Will-wb6nk]

Mine doesn't have a problem draining per se. The drain pump continuously runs after the washer has completely finished and says done.

[@Hindsight-wr4rp]

I'm having a similar problem. I had too many blankets in the washer and heard a loud knock during the spin cycle so I ended the cycle and removed the blankets. It looked like there was no water left in the tub but the pump just kept running continuously.

[@El-Meowblo]

Thank you, your video saved me! My girlfriend's thong was caught in the inlet to the pump! Your video perfectly helped me solve this, thank you :)

[@3RAN7ON]

Mine will drain fine on a normal cycle but if I select the extra rinse cycle at the end it will not drain the second time. Any ideas?

[@Lynn67mama]

Bought 2 pre owned washers at a appliance store & both stop working had I knew such a short operation life I’d bought a new one ugh

[@TheAbulletAway]

How do we get to that on this machine. When you turn it over, I don't even see one in this video.

[@bensappliancesandjunk]

Literally lift the washer and tilt. You'll see it right under neath

[@TheAbulletAway]

@@bensappliancesandjunk I mean the filter not the pump, I'm sorry. I also read that maybe this doesn't have a separate filter. Thanks for the quick response.

[@bensappliancesandjunk]

@@TheAbulletAway The filter on this style is underneath the drum in between the pump and tub. Its not easily removable. You basically have to remove the pump to get to it. Its more of a coin trap

[@TheAbulletAway]

@@bensappliancesandjunk Thank you. Truly appreciated.

[@alexplayz4249]

Where is the filter located on this washer?

[@frijoli9579]

Where is the link to the pump?

[@bensappliancesandjunk]

Shoot my bad! bit.ly/3zJQ7z8

[@MrSupermadcow]

I have this washer and it shakes really bad. I leveled it out. Anyone have any idea what it could be.

[@marioalberto9466]

My washer spins I check the voltage to pump and is good I replace lid lock but when I hook the pump it looses the voltage and it will not drain

[@bensappliancesandjunk]

Probably a bad relay in board

[@odrctrx754]

Whats the size on this machine?

[@jasonm1690]

You missed another potential issue. The lid switch.

[@lv2fishrn971]

How is that replacd?

[@pridealmighty]

It’s the outfit for me😂🔥

[@joelreyes2734]

Ben I need your help

[@bensappliancesandjunk]

Ok?

[@joelreyes2734]

@@bensappliancesandjunk just bought the universal pump from you. But my mounting bracket is to small for the old one and the wire connectors are different. You did send me the new hook up but which is which? They're both black but the wires on my machine are black with a white line and the other is blue with a black line. So which wire is which?

[@joelreyes2734]

Bracket is to small for the new pump

[@joelreyes2734]

​@@bensappliancesandjunk did I just but the wrong pump?

[@bensappliancesandjunk]

@@joelreyes2734 black is the same on both units

[@robertcrittenden497]

I have the smallest waterfall/sump pump. From harbor freight

[@sudimamadouwayne7812]

My washer is whirlpool WTW5057LWa I can't found how to drain

[@DiamondMinerIvins]

3:30 ish, I would lay it corrugated board not cardboard.

[@ashlytyson8380]

I was looking on your website and do you know if you sell this model drain pump motor? WTW5057LWO

[@MommyLifeWithAdrienne]

Unlock lid by unplugging 30 secs then pressing start 10 times within 10 seconds

[@OrderFlowz]

I have a LD error what does this mean ?

[@bensappliancesandjunk]

Long Drain. Pump is bad or theres an obstruction

[@jamesjustice859]

HELP Ben, my Whirlpool washer has two issues now probably because I let it sit for 6 months. 1 it would fill with water slowly and then spin and drain but wouldn't go on to the next step of washing agitating. 2 I have extremely hard water and I think it has clogged the solenoid but now it won't fill but trickle in even when it's off and unplugged the water still trickles in. Please HELP

[@matthewcush570]

What if it seems like there is water UNDER the drum. It’s like floating on top of water. There’s 0 water inside the drum but I can hear the water under the drum.

[@bensappliancesandjunk]

Its water in the drum as a counterbalance weight as well as some water in the drain pump. 100% of washers have that.

[@chill_as_fk]

So my parents washer wouldn't drain, wondered if timer, or pump. Opened lid and pressed down on the lid switch, drained, rinsed, drained, spun dry. So new lid switch? Would have never guessed that to be a draining issue.

[@bensappliancesandjunk]

Lid switch tends to stop everything from running. If it's an older whirlpool, the lid switch is tied to the motor and that's physically tied to drain pump

[@RacquelBalza]

Mine is making a loud noise and won’t drain/spin on its own.

[@barbarac3971]

Bought my washer and dryer in 2016. In April 2023 we moved into this house that has a little cut out area and a low set spot for the washer, and NOW it decides not to drain in September 2023. I won't be able to drain to a bucket or remove the back until I pump out all the water so I can get this thing out of the stupid hole it sits in. Oh have mercy 🤦‍♀️! Wish me luck!!! I'll come back and let you know if I got it out or took a sledge hammer to it!

[@barbarac3971]

We got the pump motor changed out, and tried to recalibrate. Ended up calling someone to reset and recalibrate. Very happy to have a working washer again