Why Hertz’s Bet On Tesla Isn’t Paying Off In The U.S.

[@rsmeanie]

I was offered a Tesla rental from Hertz and when I asked how it worked and where to charge, the rep shrugged his shoulders and said he didn't know but I had to return it fully charged. The lack of training completely turned me off and I selected an ICE vehicle. If Hertz wants to know why Tesla rentals are failing, they need to look internally.

[@TheeMortgageMaven]

Not to mention u can normal only get Uber rentals from 2-3 locations per MAJOR CITY. The hertz employees are crappy to say the least I love Tesla but even as a Uber driver they shut off some of the features and make you pay $1600 a month hertz sucks

[@theczar6171]

You’re absolutely right. I have run into Uber drivers and consumers who have rented a model 3. And at the charging station a lot of us help these consumers. We show them on the screen how to find a charging station. We show them on the screen where to find the access code to get into some of the parking structures so they don’t have to pay for parking. Many times these renters literally are asking people at the charging stations about the car.

[@spj771]

sounds like it is a stupid person problem not a Tesla problem. all you do is hit the charging icon on the screen and it tells you where to charge it. seriously have to be dumb to not know how to charge and where.

[@matthewgodwin3050]

@@spj771 Not everyone is as tech savvy as you. If you're unfamiliar with the technology, have never driven an EV before, and nobody has demonstrated it to you, then you will struggle a little bit. Why be so intolerant and hurl insults at people? I'm pretty sure that you would be unable to set the points and adjust the timing on my 1981 petrol car. Does that make you stupid, and less intelligent than me? Of course not. You simply haven't been shown how to do it, and I have. The world doesn't revolve around Elon Musk and his vehicles. Try to be a little more charitable.

[@hellfire0332]

@@spj771 Tesla owners are the equivalent of Apple product owners. Fools who overpay for inferior products that are just dressed up to look shiny.

[@Andrea-ni6tu]

Here's a crazy idea: put chargers at rental points

[@michaelputnam2532]

Yeah, like I've got 40 minutes to spare after I hit a major airport after getting tied up in traffic.

[@BarryObaminable]

Here is a crazy idea. Only put teslas at location near existing fast chargers. Zero cost.

[@Gryder3366]

Or even better idea. put more charges at hotels, so when vacationers get up in the morning they can go about their business 🤔😅

[@brettdomenick]

@@michaelputnam2532I would assume that if the rental points had chargers that the cars would be fully charged when you first get them. Would be awesome if they could charge way less for fuel usage vs normal gas cars where you have to fill up to the same gas tank amount when you bring it back.

[@CYCLEGAMER1]

@@michaelputnam2532charge up the night before or leave sooner

[@msgtwarmonger3603]

Here’s another problem… Hertz. A brand that has distinguished itself by falsely overcharging customers, accusing customers of stealing vehicles, and suing customers.

[@timhowell6929]

Exactly! I will not rent from hertz because of those issues and NOT because I am avoiding an EV.

[@Useracct-m9s]

Exactly 🎉I wouldn't rent from Hertz because of this issue and poor customer service

[@NoHarmDunn]

I rented a Model3 from Hertz and got hit with extra charging fees months after I returned it. I logged all my charging sessions and they didn't even remotely line up with what Hertz charged me.

[@sp890520]

This is the answer. It’s not the EV. It’s Hertz that overcharges customers and guilt trips customers into buying their insurance. They try everything to basically to a point almost “stealing” money from their customers.

[@kalignasautobroker8275]

Exactly. Have had 3 separate instance of Hertz overcharging and saying that I didn't return a rental car in one state while it was returned, sometimes a week prior, and I am now cross-country in a completely different car. We've never used 3rd party companies to book our cars either, we are direct, all payments administered through their app or in person with a company card with the receipts to show. The final straw for me personally was during the pandemic at MCI. Paid ahead of time through the Hertz app as usual, landed on time, got to the rental desk and there wasn't a single soul at Hertz, my name wasn't on the board and Not one car was available for me. Walked over to Avis and was on the road in less than 10 minutes, have been loyal to Avis/Budget ever since. nearly 4 years, idk how many rentals and any issue that arrived was handled same day without hassle.

[@markf3908]

This report focused a lot on Hertz's business strategy and investor interest, I did not hear much on Hertz's terrible customer service. When a company rents vehicles with a stolen report still on them and gets its customers wrongfully pulled over and sent to jail while they sort things out, I don't know who in their right mind would want to rent from a company like that.

[@michaelwittman1935]

Their customer service is farmed out to central america, they could care less if you ever rent again.

[@curiousnomadic]

When the heck did that happen? I never heard of that. That's a problem with our out of control police in this country more than Hertz. We're supposed to be innocent until proven guilty but everyone knows that isn't true.

[@jamesb.armstrong5433]

​@curiousnomad2020 You must live under a rock if you haven't heard about that. That was all Hertz, not the police. When Hertz reports a car stolen what do you expect the police to do?

[@Slitheringpeanut]

It also doesn't talk about how Teslas aren't very good at the moment, either.

[@curiousnomadic]

@@jamesb.armstrong5433 I'm sure you can't pinpoint the country of Nagaland on a map so I could argue you live under a rock. I don't think you're paying attention or maybe you have poor reading comprehension. OP wrote " When a company rents vehicles with a stolen report still on them". They didn't write that Hertz reported it stolen. Did you graduate? Who the hell has heard of Hertz renting out stolen cars? Hardly anyone. The police overreact to everything all the time. You must live in a cave not to know that.

[@kasession]

This may be a minor issue, but when I was given a choice between EV and gas powered, I didn't hesitate to pick the gas powered. My issues were that I was traveling to a location that I was not totally familiar with in the evening and that I was going to be driving a couple hundred miles. There's already some anxiety there. I didn't want to add the anxiety of range and not knowing if there were charging stations along my route, or if any are at my destination.

[@SandrA-hr5zk]

Most EV's have more than a couple hundred mile range, and most big travel stop locations have charging stations, and more hotels are jumping in on offering charging station. Plus, pretty much every Target has charging stations. Just as easily as you can map search for a gas station, you can map search for EV stations. The cost of charging is a fraction of filling a gas tank these days, and I don't even drive big cars.

[@jaydibernardo4320]

​@@SandrA-hr5zk But why choose the extra hassle (& learning curve) if you don't have to? If I'm on a business trip I need to focus on work. If I'm on vacation on want to focus on fun& leisure. If I want to learn all about EVs I'll do so close to home and on someone else's dime.

[@SandrA-hr5zk]

@@jaydibernardo4320 Besides playing with apps and settings, it's not a learning curve. Although the Polestar did throw me for a loop the first time I drove it. I had to google "how to turn off Polestar" when I got home. Come to find out, you just get out of the car and lock it and it powers off. Every keyless engine car I've driven at least has a "start" button to let you know you've turned on or off the car, but there was no button. If you're gonna have a rental car, have something fun, have something different. Make it worth it. With gas prices creeping back up, and I need to do significantly more driving this coming week, I actually went back and rented another EV. This time I got a Tesla. The cost of the rental and charging is still going to be cheaper than paying for tank after tank of gas. Plus EV's are amazing for slow/stop and go kind of driving, and that's a killer for a typical engine.

[@tobiasash9281]

How are you on KZbin acting like you don’t know how to google

[@ShibuJacob-t6y]

Your worries are common sense. Too bad Hertz did not use the same rationale

[@edschultheis9537]

I suspect that one of the main reasons that Hertz can't rent EVs is because renters in an unfamiliar city don't want to spend their precious time hunting for places to charge them quickly. These renters are often pressed for time. They need to get to meetings, scheduled activities, and the airport while driving on unfamiliar roads. EVs add an unnecessary negative variable that ICEs don't. One would think that the Hertz CEO would have thought of this before committing to EVs.

[@justicedemocrat9357]

The car will literally tell you where you can charge it don't overthink it.

[@BeingKyleBusch18]

@@justicedemocrat9357 True but the charge time is still considerably longer than a ice car at a gas station. And the charge time is LONGER, depending on the mode EV you rent. For an example, a Chevy Bolt EV or EUV, is the slowest charging EV on the market at a max 50 kwph Customers won't know this.... and on top of all that, charge stations like Electrify America, are throttled because they burn out their mother boards, because of the constant fluctuations in current by the demands of various EV models. This presents the worst issue, charge stations breaking down, constantly! I know, because i rent a rideshare car. At my local stop & shop, there is a tesla super charge station and eight Eletrify America charge stations and 1 Evgo station. The Electrify America stations go down, up again every single day of the week! which causes a long line of EV's, waiting for one of the working 4 or less stations to free up! sometimes the line can reach anywhere from 5-10 EV's waiting! The EVgo station is never down but it's the slowest station and because of this, pretty much nobody uses it most of the time but it has it fair share of Tesla and other EV users charging on it, because it's cheaper than both charging stations. And the Tesla charging stations are NEVER down.

[@WetPig]

@@justicedemocrat9357 So what, if you have to waste 10 min to get to a charger, as they are much rarer compared to gas stations, then wait 20-30 to give it a meaningful amount of charge, you just wasted 40 min. Instead of driving to a gas station and fill it up, 10 min tops.

[@vadiggs2010]

So you don't have to look up where gas stations are at?.... the car literally has a button to show you where chargers are at. lol​@WetPig

[@TheMightymolar]

Spot on.

[@brettrace]

Blame the customer seems to be the motto of these corporations

[@Useracct-m9s]

I'm willing to bet the execs and top shareholders are drug addicts 😊

[@jon9103]

Not really in this case.

[@brettrace]

@jon9103 I'll admit I'm splitting hairs on this one, but early in the video, the woman was stating that customers were hesitant on renting evs. Is that a problem with the customer, the product, or advertising/customer education? Then, it seems really snooty to say that if you've never driven an ev before, you can't rent a tesla when car rental places nerf powerful ice vehicles all the time by installing governors. Ultimately, too, isn't it a huge problem in the ev industry to not allow people to rent an ev for the first time to experience why there is all the excitement in transitioning to evs? If governments want to shove evs in everybody's faces, then the whole system needs to be more accommodating and foot the bill for ridiculously expensive vehicles.

[@jon9103]

@@brettrace don't get me wrong, EVs certainly don't appeal to everyone for a variety of reasons but I don't take that as blaming the customer.

[@rickyayy]

They hate their customers. They want money.

[@MrTeff999]

A common complaint seems to be the requirement to return with charge of 75%. Clearly, more people would rent a Tesla if Hertz lowered the minimum to 30%, and had chargers on site.

[@natebaird]

and it would cost them like $3 to fill it up from 0 at the Hertz location with commercial electricity rates. They could even just add that into the rental structure. I'd pay 3 bucks all day every day as opposed to $20 and a 35 min wait at a supercharger 3 miles away.

[@_w_w_]

Your data is old. Hertz revised that recently. The SOC at return is now 80%. This is why it's crazy - Hertz purposely drive down demand... I think they try to write off the EVs as a loss. I rented an EV during a biz trip to NY. There were literally no viable chargers near LGA that can get me back with 80% SOC. The only few chargers around LGA are NYC government owned with restricted access, or a mall that requires you to pay parking. I ended up trying to go to a NY-state owned/funded charging site along the Long Island and 2 of the 4 chargers were not working. I had to find another charger to charge as much as I can, then resume driving at grandma speed with no AC/heat, and only to get back to LGA with 81% SOC and way behind schedule. This is me leaving my Long Island departure point with 100% SOC and planned a ton of extra time. I will NEVER rent an EV again in NY - it was the most stressful biz trip I can remember and I have done biz-travel for 20+ years. There are just not enough EV chargers and they are not reliable enough in many cases.

[@mujjuman]

@@_w_w_ from a NYer who owns a Tesla... EVs are no good in NYC and surrounding areas. The charging infrastructure is not great.

[@gomahklawm4446]

@natebaird No.....they need an entire new electric substation.....powered by......fossil fuels. It's a f*cking joke.....an expensive one....

[@Visiorary]

Or if they picked you up when it ran out!

[@Semiam1]

I don’t want to get accused by Hertz for stealing a $60K car.

[@donbakerseattle]

Hertz rents Tesla model 3s, which sell for the high $30,000s.

[@iRadinVerse]

​@@donbakerseattlethey still falsely accuse people of stealing their cars many of which had to spend months in prison

[@JinSakai_Kuroudo]

@Ryno97 Only americans can think international borders dont mean anything

[@hellcatmd7635]

Record everything, hidden camera if you want to insecure. I rented polestar and Tesla from them,the return is sketchy.

[@khoa2610]

⁠@@donbakerseattlemore like $40-45k with TTL

[@shawnlister2730]

I rented a dual-motor Polestar 2 from Hertz in Dallas recently. The car itself is fun to drive and speedy, and the rental cost was cheap. But like Tesla's from Hertz, you have to return the car with 85% battery charge or more or you will pay a big penalty. This annoying requirement alone meant I will NEVER rent an EV from Hertz again unless they change their policy or I am sure I have somewhere to charge the car.

[@jamiolee]

What was the fee cost? I rented a polestar 2 in the UK last summer and returned it with 50% battery and the fee was only $15 - cheaper than charging it myself to 70% 😂

[@adammelnyk5631]

Super logical.... or you could just charge it to 85%.... what do I know.

[@thedopplereffect00]

​@@adammelnyk5631that's not how people operate EVs. When you are done using them, you charge them to 100% overnight so you're not wasting time

[@nshon7]

@@thedopplereffect00With the exception of LFP batteries (Tesla post 2021 RWDs), you never want to charge EVs regularly to 100%

[@thedopplereffect00]

@@nshon7 yes, regular owners, but I believe the rental place should be doing this. For how little time they own the cars it won't effect the battery life for them.

[@maestrovso]

The bigger the bankruptcy, the bigger the spending the company promises after reorganization. It is the American way.

The Hertz fleet was depleted by the bankruptcy and the slowdown of car purchases during the pandemic. They have had to spend heavily to replenish their stock of cars.

[@youtubetim3577]

Beyond criminal why anyone would invest in companies that do this idk, giant scam by insiders.

[@iRadinVerse]

It's like when six flags went bankrupt sold a bunch of parks then like 4 years later tried to buy a bunch of parks.

[@thehuguenot5615]

The bigger the bankruptcy, the more the feds have to get involved, which means, depending on which political party is in power, requiring the company to do certain things. In this case, democrat/green = you must purchase a bunch of EVs.

[@MickyAvStickyHands]

I made the mistake of renting a EV. Only had 30% charge and was all they had in stock (I see why now). Had to wake up extra early to find a charge port to make the meeting. Ruined the whole day. Never again.

[@brimopm]

From a consumers perspective, the biggest issue with renting an EV is dealing with the requirement to drop it off with a near or fully charged battery. Hertz's inventory turn-time is severely impacted by out-of-service vehicles, in this case possibly requiring hours to achieve the stored energy that an ICE car can in just a few minutes with a fuel stop. Nearly all business and most leisure travelers are about saving time, not wasting it at a charging station worrying about if they are going to make their flight on time. CNBC, with all your investigative resources, I'm surprised you overlooked this obvious detriment in this piece.

[@BarryObaminable]

and this is no different than Avis requiring you to return it with a full tank. OR they will sell a full tank of fuel to you. Which is about $8 for a full tesla. and no worries about the charge level

[@KELLENKASH]

Thanks for update I can stop watching now knowing that. I concur 💯

[@CYCLEGAMER1]

I don’t understand why that’s an issue (with a Tesla) I travel frequently and I ONLY rent Tesla and I’ve NEVER had an issue charging the car before return. The chargers are in abundance now and will take up 30 min of your time. Perhaps charging the night before or planning ahead would work?

[@danieldaniels7571]

I work at Hertz. With EVs that’s not a requirement. Just bring it back with at least 15% on the battery and you’re good to go. Most EV renters don’t have to worry about charging at all.

[@Jeez001]

This is not a req you can return an EV without a 80% charge I have done it few time. Anyway reason people don’t want Tesla is because it became a common car. It is now no different than renting a Camry but people would rather take a Camry or Rav4 than a Tesla model y for rental as they are familiar with it. Tesla lost its luxury status. Even last month I was offered a Tesla model y (they had lot of it on stock)as they didn’t have my rental Audi on stock but no way I would rather take a BMW 😂

[@spades9048]

That is such a Hertz move. Buy cars that are too expensive for the rentals they have - push those overpriced cars onto lower priced rentals because you want the cars to be showing revenue but then yell at the local managers when their car costs are out of control as if they are the ones responsible for purchasing.

[@danieldaniels7571]

#hertzlife

[@reece3408]

Very well said!

[@spades9048]

@@reece3408 I literally had a dream in my mid 20’s. I was a branch manager. In my dream, I woke up to get ready for work and looked in the mirror. In this dream, I realized I was in my 40’s and so disappointed in that I let Hertz become my career. I quit about a month after that and it was the best career decision I’ve ever made.

[@cyberslim7955]

And the costs will be out of control, because T junk with M3 and MY just came again last after Dacia in official TÜV stats in Germany.

[@highvibefreqzshow5967]

Don’t tell the truth. Big companies are known to hire people who hate the truth and want to hold everyone responsible except for ‘me.’ The me is never responsible. It’s always the fault of some other ‘me.’ Or another department, same thing.

[@joshuaychung]

I'd rent it more if bringing the car back without charging was a bit cheaper. Having to look for a charger in the morning of the return is really annoying. EDIT: It seems like Hertz has changed their policy to return at any level for $35 ($25 for the Gold members). When I had to rent one earlier in 2023, I had to bring it back at >80% charged.

[@carlmorgan8452]

Hadn't thought of that 🤔

[@chippies121]

Very annoying for sure!! Never again. It’s easier to fill up at a gas station before bringing it back than to be sitting at a charger waiting.

[@j...bro.]

Not as annoying as picking up a half charged car.

[@jghall00]

@@j...bro. Hertz gave me one with 10%. Luckily I already owned an EV and knew where the local charges were.

[@fuckthisksksjjksdfjd]

The problem is hertz insist on you charging before you return. I don’t always have time to wait for the charge before returning the car. I love my EV but I don’t always have time before I get going.

[@BetaProductionz]

How simple is it to understand that no business traveler or vacationer would want to add “finding a charger” to the hassle of their trip?

[@oldtwinsna8347]

It's not just finding a charger, but to find a WORKING charger. About a quarter of them are broken at any given time.

[@notaspectator]

If it will save me $40/day I would add it :) fuel savings that is.

[@advancetotabletop5328]

Exactly. And how difficult is it to add a charger to a rental car parking lot? If I can install a charger on my garage, why can‘t rental car companies install one on their lots??? One of the selling points of EV’s is that you can drive home and avoid the inconvenience of a gas station. And, here we are, with rental car companies adding the inconvenience of a gas station!

[@amfe52]

​@@advancetotabletop5328what inconvenience? I never really think about "charging my car" or "plug it in" when arriving home. Once a week just spend 5 minutes or less at my local gas station and on to some other things that don't involve thinking about charging a vehicle.

[@francismarion6400]

​@@notaspectatorYou will never get that 10% of your day back.

[@christopherwarsh]

I was offered a Tesla as a rental but when the staff said I had to “return it full” that’s crazy stupid

[@junzilla13]

should be 70% i believe

[@ModernCowboy78]

Budget asks for 50%

[@glennjgroves]

They should be able to plug it in and charge it after it is returned. It is a bit weird expecting it to be returned “full”.

[@arunabasnayake5258]

@christopherwarsh: I was told the same thing at SFO two weeks ago, when I rented a Model Y. I had to return it with the same battery level as when I rented it. At it happened, my car was at 98% and the lady at the gate said she'll mark it as 95% and that I had to return it at 95%. Anybody who owns an EV would know that the charge rate declines after a certain level (~80%?) so it was going to take me much longer to charge to 95%! The policy used to be to return it with 71% or above or be charged a fee. And, if under (I think) 10%, then an extra fee. This adds to the inconvenience of renting an EV at Hertz. Other than that, I really love the experience of renting EVs at Hertz and, given the extensive Tesla charging network in across CA, range anxiety has not been one of my concerns.

[@dalenbickenbach9533]

Staff had no clue. There is no tank. Did you read the rental agreement, but I rented from Turo, a private party, and just used the free mileage.

[@gunslinger9171]

My friend and I rented a tesla in CA once. Hertz requires you to return a car with the same amount of charge you left the lot with, or they charge you extra. Returning a car and rushing for a flight was a hassle because the hotel we stayed at did not have a charging station, and this was in CA! I had a super early flight. Luckily, my friend had a larer morning flight, but they had to sit at the airport charging station for a couple of hours waiting for the stupid car to charge before returning. We were like never rent an EV again!!!

[@CH-vm6cq]

I had the same experience

[@kenbob1071]

Hertz's own website says that you can return it at ANY level below the original charge and they'll charge you a whole $35. So you can drive it down to next to nothing if you want. Hertz charges typically to 80% so it would probably cost you close to $35 anyway if you charged it yourself from next to nothing to 80%. Bfd. You would have put that much if not more into a gas tank.

[@matthewclark2123]

So pay for the electricity, $3.00. ???

[@royjones7831]

@@kenbob1071 Plus several hours...

[@Mike-In-O-Town]

I'm not an EV fan on multiple levels, but the almost complete lack of an EV charging infrastructure renders them totally impractical to most people. When I can dash into a gas station and top off the tank of my rental in two minutes on the way to the airport, the choice of what to rent becomes a no brainer.

[@LGM2000x]

Hertz's problem is 85% related to their horrific customer service & nothing else. They can do whatever they want but until they actually change their service culture, nothing else matters.

[@1439315]

Was on hold two complete hours from 3 pm to 5pm on a Sunday afternoon. Was NOT even a holiday.

[@currentfaves65]

It hurts to rent with Hertz

[@miniaddict4534]

They designed their phone system to make it impossible to contact a local office.

[@cyberslim7955]

And now add T junk to it - with M3 and MY just came again last after Dacia in official TÜV stats in Germany. 😁

[@jackjohnsen-n1w]

and the other 15% to pure incoment employees...

[@mwedzi]

We rented an EV (Tesla) with Hertz last year. Literally the worst rental experience of my life. Not only is Hertz customer service total garbage (we waited FOREVER to get the car we had pre-paid for), but trying to find a charger before our flight was a major headache. I wanted to make a quick stop to shop before our flight, and having to deal with charging prevented that. Still, we gave up (we charged once but the thing lost charge so quickly, we would have had to charge twice), and just took the penalty charge of not bringing it back at the same charge. Never again, for either EVs or Hertz.

[@michaelwittman1935]

Yes Hertz's customer service is very unprofessional.

[@robertmanley2687]

@@michaelwittman1935 Society is ill mannered

[@michaelwittman1935]

If Hertz figured out how to reserve cars that have been requested they would have something. I suggest when a customer rents a specific car they hold it for them!? at least for 6 hours past pick up time as planes and issues arise in the air travel industry. after that I think its reasonable for hertz to re rent to their president level customers. right now you arrive near your pickup time and you have no guarantee if your going to get a vehicle let alone the vehicle you requested

[@Windows98R]

I feel like hertz just isn’t configuring any of their Teslas right. Then again, I shouldn’t be expecting proper configuration from a company that decided they don’t need onsite charging while investing in EVs as a fleet.

[@123batina]

You probably waited for the car to be recharged on a wall outlet sticking out of some Hertz booth. Because their parking lots in major airports do not support any type of massive charging infrastructure. And why? You answered it yourself. Someone before you also decided its better to eat the surcharge then miss their flight waiting for that stupid car to be recharged. Why does this come to surprise to anyone? And why dont ppl just rent out normal car?

[@iRadinVerse]

Personally the reason I never want to use Hertz again is because they falsely accused over 300 people of stealing their cars! One guy had to serve over 6 months in prison because of their false allegations. And besides paying a settlement fee to those affected there has been no evidence they've done anything to prevent it from happening in the future.

[@DefundTheFringes]

You need to temper that comment with the fact that several thousand of their cars ARE stolen each year, and ghetto renters will get a lot of scrutiny. From NPR article: "Of the company's 25 million rental transactions, 0.014% are reported stolen each year, or about 3,500, the company has said."

[@ericmaclaurin8525]

​@@DefundTheFringesWhy do you think that tempers anything from a customer's point if view? Do you not comprehend the concept risk assessment?

[@brendanpells912]

If I rent a car it's normally when I'm on vacation. I want to use my precious hard-earned vacation time to do the things I want to do. I don't want to spend vacation time waiting around for a car to charge, nor do I want to organise my vacation around charging stops.

[@Argedis]

Time is the only thing money can't buy and time with your family is priceless. I'll gladly pay the premium of gas and save my precious time. People already pay a premium for Uber Eats, Landscaping, Amazon delivery etc. because it saves time. EVs have it backwards.

[@DougJessee]

But arranging it around gas stations is ok?! Do you waste precious time charging your phone? Most people charge it at night when they’re sleeping… both the phone and the car.

[@Wonderlaust]

@@DougJesseeyes, because there are 3 every mile. Too much soy in your breakfast? Brain dead comment

[@devonking5710]

@@DougJessee It takes 3-4 minutes to fill up a car, and gas stations are everywhere.

[@TSJ99]

@DougJessee We don’t have to spend 4 hours at a gas station before returning the car though

[@jjc4577]

I found it alarming that they were reporting cars stolen that were sitting in their lots and having the police arrest the last renter, regardless of the location of the vehicle or the fact that customers had a receipt they got when they turned it in.

[@robertthomas5906]

IMHO, that was a false police report. They should have arrested whoever reported it stolen. If they go to jail I bet they'd be a lot more careful about reporting a car stolen when it's on their lot. BTW, seems to me in one case they rented the car twice before someone was caught with it. They never bothered to tell the police it wasn't stolen anymore. I won't rent a car from them.

[@Dave5843-d9m]

Regardless of who you rent a car from, make 100% sure you have a paper receipt and insurance certificate. Police can stop you but you’ll have proof the car was legally assigned to you.

[@danc2014]

They are all electronic billing and will email you a copy. Still waiting 2 months after I returned the car.

[@matthewgodwin3050]

In the UK, it costs over £100 per day to rent a small petrol powered hatchback. However, you can also rent a Polestar EV for £17 per day, which is worryingly cheap. Clearly there is little to no demand for EVs in the rental market. If there were, you can bet your house that EVs would cost a whole lot more to rent.

[@cichlisuite2]

This is likely down to the EV market being young with an underdeveloped infrastructure in the UK? As others have said, the last thing a visitor wants is having to find a charging point and wait a long time for it to charge. Time is at a premium for people visiting and if you can't charge at your accommodation then it's not a good option.

[@oldtwinsna8347]

@@cichlisuite2 You can't even rely on chargers at hotel as they could easily be broken. Even the smallest fault will trigger these chargers to shut down since it's delivering death blowing levels of electricity through its cords.

[@maximilian9295]

Yups. I was renting a car, and all they had was full electric, the lady in front of me took a van to not get one. Most in line wouldn't take the electric car, I didn't want one either. I don't want that responsibility and if I'm driving far, I absolutely don't want that anxiety and stress, plus it's not like the rental company would help if anything happened with it.

[@Juvahh]

Nobody wants EV’s 😂

[@morellana8397]

But the goverment say we need one😂

[@singloc3021]

After bankruptcy, Hertz spent $10.6 billion dollars to increase their overall size of their fleet. Can't say the same for the rest of us who had to file for personal bankruptcy.

[@Mohojo]

You can do that when you have investors come and buy a share of the company.

[@singloc3021]

That's my point. Who is investing in us?@@Mohojo

[@Mohojo]

@@singloc3021 It is not even the same thing. Would you want someone to come in and buy a share of your salary?

[@gilrose12345]

@@singloc3021 Our fearless leader George W. Bush approved the change to personal bankruptcy. Corporations almost always win.

[@MauriceB-zn5pv]

@@MohojoLol Except in reality the salary never gets paid out. Feel free to buy a million shares of my salary as I reinvest it in growth. The stock market is an institutionally backed Ponzi scheme if we’re being honest. The vast majority of corporations never pay dividends that are worth it. You’re just hoping the next guy buys in. It’s phantom money. The stock markets valuation outweighs the amount of money available.

[@nbooky]

It's the charging infrastructure. I had several chances choosing an EV at Hertz at the same price as non-EVs. In both cases I picked hybrids. There are not sufficient chargers at hotels, and when traveling, I'd rather look for a gas station than adjusting my trip for a charging session. It was the right choices for both trips as I took mental notes along the way on charging opportunities - there was simply none.

[@KevinInPhoenix]

This aged like fine milk with Hertz selling off its EV fleet in the US.

[@lvlik2l]

Good time to buy an EV!

[@vincedurden6446]

Never trust a gew.

[@raymonlandry228]

It aged like wine since the point is that the idea hasn't worked out.

[@rickagfoster]

EVs make sense as home vehicles with home charging. Otherwise they're a pain in the ass to keep charged. I own two EVs with home charging, for me the level of convenience is off the charts awesome. I once had a loaner with "free supercharging" but it was so inconvenient using offsite charger I just ended up charging at home anyway.

[@czean2125]

@@rickagfosterLOL i have a model 3 and could say the same im on my way tryna sell my car now so i can get the model x i cant ever go back to ICR

[@krobbins5302]

I rented a car from Hertz last October. I waited an extra hour to get a regular car rather than get a Tesla. They had zero regular gas-powered cars ready for rental. I had to wait for a car to be cleaned and ready to rent. The reason I didn't want a Tesla wasn't the extra cost, but I was traveling to rural Pennsylvania and didn't want to deal with charging it or running out of power.

[@JH-uu7jl]

Every rental car CEO: "We've tried charging more but we keep losing customers and we're out of ideas."

[@douglaspyle6625]

We keep shooting ourselves in the foot but we keep losing blood and it hurts😂

[@zapfanzapfan]

😂

[@chrislim7976]

It sounds like a corporate gimmick that turned out to be a giant headache.

[@HermanWillems]

I think there are several problems, one owning an EV you do need experience. If you are going to some place and rent a car. 1. You don't know how that EV works, its a bit different. 2. You don't know the place around you and don't know how the charging infrastructure is. I own an EV (Tesla model 3) and i know the charging infrastructure here is extremely good in Europe. But when i went to Canada for work, and winter time. I did took a Ford Explorer 4x4 on gasoline, because i don't know how the charging infrastructure is and i had to go to some rural area and i am not used to rural area's and sometimes had to go on roads without asphalt. So i do understand the trouble with rental EV's its a bit too early for that. But me owning an EV, i wouldn't ever want to buy a gasoline or diesel car anymore in my life.

[@chrislim7976]

Someone high up made the call, yes people all agreed, stock prices went up temporarily then management and operations had to deal with the mess. LOL

[@joshlewis575]

Sounds like stock manipulation to me. Something elon knows plenty about, seeing that's how tesla has stayed afloat. Fsd anybody 😂😂

[@danieldaniels7571]

There’s a lot of misinformation in this video. I work at Hertz in Phoenix and we rent loads of EVs, especially Teslas. There’s so much demand that we often run out of Teslas. I do think they’ve done a poor job at letting their customers know that it’s best to rent an EV if you’re going to be driving under 200 miles because you can just get the car with >80% on the battery and return it with >15% and not have to hassle with charging or fuel whatsoever.

[@simplygregsterev]

@@danieldaniels7571hertz got burned on the price drop and repairs. It’s why Sixt is phasing out Tesla’s in their fleets but are still are going EV

[@thewriter2549]

Hertz had me in an EV late night when I arrived off my flight. I told them NO! My destination was 100 plus miles away and I would have to research where to charge. I own a Tesla and the major problem is charging stations! EV drivers must plan their trips carefully. EV's are NOT good out of town cars, or in a metropolitan area that you are not familiar with.

[@thewriter2549]

@steveinoz8188 The screen in my Tesla at home shows Tesla charger locations. So, I would have to know in advance if those locations would get me charged to make my destinations, which were as far as 300 miles distant, and if charging was available close to the airport to return the car fully charged to Hertz. I've had a Tesla 9 years and I figured by 9 years EV adoption would be much further along, so many more chargers. I am a proponent of EV's, but this has not been a good financial decision by any means.

[@coye9r]

​@steveinoz8188 people hate learning and most people like to plan their trip. Most people see it as a headache

[@seb_617]

I rented a Polestar from Hertz in Italy this year - one of those “let’s try it out” customers. I was fairly excited going in but my takeaway was that the tech is still half-baked. The fob they gave us to pay to charge the car didn’t work at most stations, an overnight charge attempt at a hotel failed (thankfully the battery still had 50% or our plans for the day would have been ruined), and the car’s cellular connection didn’t work so I had to pair it to my phone’s hotspot to get nowadays basic functionality like nav. I don’t blame customers for being lukewarm at it the idea of renting one.

[@gustavomercado1599]

Was it a tesla?

[@Mollyball311]

I've tried both, and the Tesla is far more refined, better range, and better charging network than the Polestar. Only thing the Polestar has is it looks good.

[@TomisaLami]

It's not the technology it's the shortcuts that the wealthy manufacturers make in order to save money.

[@chiquita683]

And when you connect your phone to the car it steals all your information and you cant remove it. Sorry

[@DougJessee]

@@chiquita683what?!?! Almost all cars offer to let you copy information from your phone to the car, EV or not, you just say no. If you agree to something, that is not stealing, and all cars, Tesla or whomever, gives you the option to erase all that data you agreed to copying to the car.

[@Lords1997]

Because Hertz is notorious for reporting their vehicles as stolen when they’ve literally JUST rented said vehicle; causing countless incidents where police arrest customers. This comes with shame, and even beatings/trauma. They’re the worst car rental company!

[@bengaltiger96]

Yep. The last thing that anyone wants is to be wrongfully arrested for GTA when they just rented a car from Hertz. I'm glad to see them taking a beating - the $170M settlement wasn't enough. There should have been charges of filing false police reports against the CEO. I know the CEO, like the CEO of VW, Wells Fargo, and every other company wants to blame their "rogue" employees, but the culture and company direction begins with the CEO and the executive team.

[@Lords1997]

@@bengaltiger96 amen

[@raylopez99]

A sign of a dysfunctional auto company, where the right hand doesn't know what the left hand is doing. I'm 99.9999% sure it was not intentional, nobody is that dumb.

[@bengaltiger96]

@@raylopez99 Intentional or not, if companies want to be "people" in terms of being able to shape poltiical opinion (by donations), then they should face consequences as "people" would. The people in charge of that company are the executive team, and as such, they should be held accountable. If they want the big paychecks, the buck needs to stop with them. Otherwise, they are being paid too much.

[@phillyphil1513]

see, Lords1997 get's it. I guess Hertz was hoping we'd develop a case of AMNESIA and just up and forget what they did to consumers just because they now had a fleet of Teslas...? I mean already DON'T like Elon Musk so buying a whole bunch of Model 3's and Model Y's was the LAST THING you should ever do in hopes of "endearing" me to your brand... and while i have rented from Hertz in the past without incident, I primarily rent 99% of the time from Enterprise (have been for 30 years) in fact I just used a reservation when I was out in Indianapolis first week in December. actually i was surprised to see Enterprise had a few EV's available at their airport location, not Teslas, but a Kia Niro Ev, a BMW i4, and one other model i don't recall what brand it was, but they were all plugged in on L1/L2 charging by the kiosk out in the parking garage.

[@studebaker4217]

After renting from all the brands, Hertz is the last place I go back to. The stress levels that their airport returns staff inflict on customers are very high.

[@snowfox7739]

More like corporate policy and under staffing

[@stainlesssteellemming3885]

That's strange. Pre-pandemic I traveled widely for work, renting cars from Hertz all across the globe. Generally speaking, my return experience was; pull into the returns lane; get my luggage out of the car; drop the keys on the driver's seat; walk away. Usually while I was pullng my luggage out of the trunk, someone scanned the car's bar-code sticker and the receipt was ready for me; otherwise, they just emailed it to me.

[@danieldaniels7571]

@@stainlesssteellemming3885I work at Hertz. This is exactly how it works, as long as you didn’t damage or have any problems with the car. I can’t imagine what OP was stressing about.

[@stainlesssteellemming3885]

@@danieldaniels7571 Of course, we might both be just talking about returns at large airports. Perhaps it's harder at small provincial ones? Or even at non-airport locations.

[@duancoviero9759]

​@@danieldaniels7571I have the same experience too, he might be talking about a certain airport.

[@3321far]

I rented a Model 3 from Hertz as an extended test drive for a weekend. I drove from Atlanta to Birmingham. The Tesla supercharger is right down town surrounded by restaurants and museums. We made it on 1 charge, 272 miles, plugged it in and saw the museums and had lunch. It was $13 to recharge. I drove back to Atlanta, charged it overnight for $4 at my neighbor's charger and took it to Dahlonega and back on one charge. The Lenox Mall Tesla supercharger was $16, returned it to Hertz and didn't pay for any electricity (It has to 90% charged when you give it back).

[@michaelwittman1935]

They had teslas ready to be rented? This would not be my past experience.

[@jeffa964]

Was it fun to drive?

[@xcel5203]

So ??

[@willyg1988]

I rented a Tesla from Hertz. Overall it was a good rental. The main issue was the different driving experience of a Tesla. I’m sure if you buy a Tesla a salesperson explains all the little differences. But at Hertz which is always understaffed they just hand you a key with no instructions. Took me several minutes to figure out how to turn it on, get it in drive and get the lights on. The worst part was when I pulled out to the Orlando highway and suddenly it started raining. Trying to figure out how the windshield wipers work at 60 mph in pouring rain was scary. Hertz should at least include a pamphlet or something with directions.

[@danieldaniels7571]

They handed you a key? I never get that much service from Hertz. I always have to go digging around the car for it and sometimes to a different car because I couldn’t find the key in the first one. As for lights and wipers on a Tesla, whoever had it before you was an ass for turning them off. They’re usually automatic and are really good at just coming on themselves when needed.

[@willyg1988]

@@danieldaniels7571 you are right they didn't hand me the key. The key card was sitting in the center console of the car. I'm sure the guy before me turned off the wipers and headlights but it would have been nice if someone at hertz checked that before renting it out again.

[@danieldaniels7571]

@@willyg1988 I assure you 90% of the people who work at Hertz have absolutely no idea how to check that on a Tesla. I’ve worked there for over six months, and it’s disturbing how many people there can’t even figure out how to turn the headlights off and on on the cars that aren’t made by Tesla.

[@errolmclaughlin1482]

Hertz sends a video to you when you rent a Tesla and there are now tutorials loaded in the car. If you have the Hertz app there are instructions in the app also

[@tishr9670]

The guy for me went over everything while people waited in line for him...lol

[@CharlesCurran-m9p]

There’s an Enterprise office in rural Vermont that does a brisk business renting to Hertz customers who drive their EV rentals out of juice and then can’t find a charging station. They abandon the EV and Hertz has to send a tow truck to retrieve it.

[@trainsplanesandotherthings5187]

I'm a frequent business traveler, no way in hell I'll rent a EV...too much of a hassle trying to find changing stations, not all hotel parking lots have charging stations, wasting time charging it. I just want to get from point A-B, fill up the tank and return the car when done..

[@walterwhite1]

Not hurt at all dude ever heard of a Tesla supercharger takes 20 minutes for a full tank no different than going to a gas station grabbing a snack grow up stinky little boy

[@joeygarcia4277]

They dont all have charging stations...yet its coming and the govt just ordered like 55k more

[@Dontneedtoknowdoode]

tesla software finds the charging stations for you and plans out entire trip do you charge your phone at night? crazy thought but you can plug your car in at night I've owned a tesla for over three years and have always plugged it in over night. road trips take 30 mins charge stop every 2-3 hours, which I would do anyway with ICE vehicles

[@danieldaniels7571]

As long as you’re driving 200 miles or less during your rental, which most business customers do, there’s no charging hassle at all. Get your car from Hertz with >80% on the battery, return it with >15%, and don’t hassle with fuel whatsoever. If you’re driving more that that, most business class hotels offer free level 2 charging while you sleep. Check in, park, plug in, and go to your room. Then start your next day with the battery at 100%, and also no hassle with fuel.

[@joeygarcia4277]

I agree i love my tesla and taking it on its first road trip in 2 weeks...exciting.@@Dontneedtoknowdoode

[@vociferon-heraldofthewinte7763]

Could it be that people renting cars don’t want to waste time looking for charging points in unfamiliar locations and then spending hours, rather than minutes, charging?

[@OkagaCalifornia]

It’s insane that no one in corporate even thought of this. The disconnect between the working class and executives is unreal.

[@TheRealEdgarSantana]

You actually waste 0 seconds looks for a charging station the car tells you where to go to charge 😂

[@qbi4614]

@@TheRealEdgarSantana Yes it does, however, the point is that I now have to leave the hotel an extra hour earlier than with an ICE car to find a charger that may or may not be available! A real pain in unfamiliar locations!

[@jnqt55]

​@@TheRealEdgarSantana what about the problem is no time to wait for charge cos there is a plane to catch.

[@vociferon-heraldofthewinte7763]

@@TheRealEdgarSantana And if you’re late for a plane? And if the charger is not in your direction of travel? And if the charger is in use or broken? Nope. Not if I have to be somewhere important.

[@crenshaw007]

I recently booked a Tesla specifically, three weeks ahead of the reservation date. They send you multiple emails to “get ready for your awesome EV experience” and then 2 hours before your reservation they leave you a voicemail: “sorry we don’t any cars and your reservation has been canceled.” Reminds me of a Seinfeld episode. 🤦‍♂️

[@kaohsiung99]

Anyone can take a reservation. They need to *hold* the reservation. (That was one funny scene!)

[@emmexfyv]

"Sir, I know what a reservation is." "I don't think ya do!" LOL @@kaohsiung99

[@michaelwittman1935]

LOL I quoted Seinfeld to the lady who obviously never saw it she was like why are you hassling me.

[@truthiscensored]

As one who used to drive and rent cars through Uber rental program (Never rented a Tesla). The prices are super high and the hidden fees and stipulations make it not worth renting through Uber. $43 per day rental for Uber is expensive compared to Uber $175 -$250 weekly rentals...Throw in Uber's super low fares to drivers and it is not good business decision

[@Nursemidratz]

Ok maybe the price, but they’re leaving out the biggest thing….charging! Takes forever and hotels don’t have charging ports.

[@DaneReidVoiceOver]

I've rented a Tesla twice and the charging experience was painfully long and added almost two hours to what should've been a 3 hour trip. Plus Hertz shouldn't charge extra money if you return the car uncharged. That would encourage more rentals. As a first time ev customer its a bit confusing to find charging stations

[@winston3737]

It's because for car rentals you need to return the EVs with sufficient charge (>90%). Charging speeds slow down drastically at these levels. Normally EV drivers don't charge that high when driving long distances.

[@dfonseka2120]

something doesn't add up. you should charge till 80%, that should take only 30mins at most (typically 20min) and give you enough charge to do a 3 hour trip easily!

[@Jojo-o6o6w]

Your story doesnt make sense. Youre either lying or intentionally left something out.

[@winston3737]

​@@dfonseka2120His complaint is that you have to return the car with more charge than 80% otherwise you have to pay a fee. It takes a long time to charge an EV past these levels. And this is coming from someone who owns a Model Y

[@danieldaniels7571]

⁠@@winston3737the charge for returning an EV under 80% is very nominal as long as it’s over 15%. Much less money than the cost of pumping your own gasoline into a fuel burning car.

[@vicariousjohnson9823]

I rent from Hertz a lot for work. Average 30 times a year. I’ll never take an EV. Each car is different, has different requirements, I have no idea how far I’m going to drive, am usually on tight timelines, and have no interest in trying to figure out how and where to charge.

[@philipfrancis2728]

The rental agency was begging me to take a Polestar. I spent 5 minutes in the EV, went back to the rental desk and drove away in a gas Chevy. I couldn’t figure out how anything worked. I’m not going to be on an LA freeway in a car that I can’t figure out how to operate intuitively based on my 40 years of driving experience.

[@chrisfoxwell4128]

I looked at renting an EV for a 700 mile trip. Just trying to figure out the pre-planning for recharging stops and the potential length of time added just made it ridiculous.

[@shou635]

A Tesla makes it easy. Just put in the destination and the car tells you where to go and how long to charge for.

[@MrRaitzi]

This is it. When you rent, you don't want to deal with EV.

[@danielstoicamusic]

Huh? Why?

[@sakenu16]

@@shou635Yes but also 30 mins to an hour waiting to charge. Who wants to wait that long for a rental. If it is your own then different story, but a rental? when you are already short on time during vacation? Most people would prefer a combustion vehicle or hybrid.

[@maxflight777]

🤡

[@jonkrispeterson6678]

Because of the bankruptcy, I was able to buy a 1 year old Toyota RAV 4 hybrid with 26 miles on it for $5k discount. Because I bought it from a Toyota dealership who bought a bunch of them, I got it as a Toyota Certified with the extra long warranty.

[@wantsanewvehicle]

Wow, that's insane! I sold a 2021 rav4 hybrid that I had bought and had for a year and 14k miles for $5k OVER msrp.

[@jonkrispeterson6678]

@@wantsanewvehicle so we bought a 2019 model in September of 2020. I know I could have sold it in the next year or two for a profit, but it is my wife’s car. Someone hit and totaled her 2017 rav4.

[@emmexfyv]

I only want an XSE for all the goodies, and at a 5K discount I am betting that ain't one-

[@daveyvane]

Wow, you have a special gift and should be in charge of US Postal fleet purchases.

[@stephenvelden295]

I rented one of those earlier this year. NOTHING about that car made want to buy one!

[@davidreidenberg9941]

As a Tesla owner, I will just say that EV’s currently make no sense unless owners have the ability to routinely charge them at home. Obviously this is impractical in the rental business.

[@dh510]

Well... It could be somewhat practical if the rental businesses installed charging infrastructure to charge the cars on site and to drop the penalties for returning the cars not fully charged.. This wouldn't relieve the renters who have never dealt with an EV before of the range anxiety and the stress of charging, though...

[@davidandrew6357]

Wrong on both counts! Many hotels now offer EV charging, and that is particularly the case at many vacation destinations. Look at vacation destinations like Aruba, Cancun, Acapulco, Hawaii, almost anywhere in the Caribbean. Renting long range gas cars at a particular Vacation destinations, particularly on small islands is utterly pointless. Vacation packages often bundle Air flight, Car rental, and Hotel stays. These packages can easily make sure to match electric car rentals with hotels that also have EV chargers for those Rental cars. Even people that might not be comfortable buying an EV for themselves are likely to try them out at Vacation destinations. Hertz just didn't think about that angle very much when they located the rental Tesla's. But that sort of forethought is part of putting together a good vacation packages.

[@yankeesusa1]

It's not just that evs are a horrible investment, it's that Hertz has horrible customer service and bad decisions. They decided to sell many of their cars during the pandemic, Enterprise kept theirs and just maintained them... It's called being smart.

[@rozonoemi9374]

Smart move is to make EV works for Car Rental Company. EV are the future so, don't delay EV adoption, with first mover move, the ball is in Hertz territory

[@marcellachine5718]

​@@rozonoemi9374nothing like just regurgitating buzz words with your shiny brain.

[@jacobitosuperstar]

@@Chad_Max don't be logic here, the commenter doesn't need that.

[@danieldaniels7571]

You’re not wrong about Hertz customer service…

[@shawnnoyes4620]

Autos are not investments. All cars depreciate except for a finite set of classic vehicles. The only thing worse than a car is a boat - LOL

[@miketrav]

With all the stress of going on vacation, there’s nothing like adding range anxiety to that stress lol

[@robertbauer3676]

Not really a problem, depending on where you are vacationing.

[@brycedery9596]

@@robertbauer3676 Rural countryside, I don't own a phone and there's no reception anyways. That's a non starter.

[@seinfan9]

So in other words, it is a problem since you have to be aware of where and how much you're driving.

[@TypicalBlox]

@@brycedery9596EV's can charge anywhere with an outlet.

[@robertbauer3676]

@@seinfan9 You have to be aware of where and how much you're driving with any vehicle. Last I checked we cant produce gas out of the air either.

[@SignatureEdits]

I would hands down, 100% rent a Tesla every time.... If it were priced the same as any other car. THAT is the problem. People don't want to pay extra for a Tesla...

[@mrb152]

I've rented it a few times for fun. Based on my experience, I will only rent them when my total round trip is under 100 miles. Finding a charging station was a massive pain the one time I had to do it. I literally just wnet back to Hertz and said "can you please give me a regular car," which they did.

[@udance4ever]

that sounds kinda sad but I get it - EVs are currently more optimized to charge at home overnight & if you have a 9-5, charge at work if they've invested in the infrastructure.

[@mikedar8484]

The phone app from Tesla will find and plan your route to the charger, I hear even tell you if the chargers are full or not. Lots of hotels are putting in charges also.

[@spj771]

It isn't for people who can't figure out how to google b4 using a new product. Tesla is one of the easiest EVs to figure out. and the cheapest to get around.

[@PumpUptheJam81]

Massive pain? Unless you are in Northern Idaho you can throw a rock and hit a charging station. The car will even find it for you. I will say that non tesla charging is a pain, in my experience.

[@mikedar8484]

Next opportunity search Tesla Charging stations, should ease the trip. Fwiw, Tesla installs 10,000 new chargers a year. Number of chargers per 'charging 'station' varies to needs but averaging 10 per would be 1000+ station installations per year.

[@petes_CE]

If the renter doesn't have a home to charge the Tesla overnight, it is quite a hassle to find a charging station and wait while it charges. Compare that to the convenience of a gasoline car where gasoline stations are readily available and take less than 5 minutes to fill up. Even though the net cost is lower with the Tesla, it's just more convenient with a gasoline car.

[@ryanbang6260]

Nope. Rent Tesla and use superchargers and talk again

[@walterwhite1]

Dude, super chargers take 20 minutes to charge up your tesla little boy. It’s no different than going to a gas station fiddling around and grabbing a snack grow up you EV hater.

[@JokerG16]

@@walterwhite1even then, you’re out within 20 mins 😂

[@ardentdfender4116]

Was recently in Alaska with my co-worker and we had to travel 6 hours from Anchorage to Healy Alaska just to visit one of our customers for about a week. Absolutely no way would we consider an EV. Many our customers in North America are in the backwater middle of nowhere. Just way too much hassle to deal with an EV in these specific situations. The Motel in Alaska has absolutely no charging stations. The customer has no charging stations. Not every situation is going to fit the needs of everyone in their travel needs or where they have to go. It was then another 6 hours to drive back to Anchorage after finishing at customer to catch flight back down to lower 48 states the next day. Now that’s extreme and not everyone’s situation.

[@petes_CE]

@@ryanbang6260 supercharger stations have limited availability and if they are, sometimes they are full and you have go to a different one.

[@Jakepilot123]

I got stuck in Tampa airport trying to get to Miami. Went to get a rental to drive and they said “All we have left are Teslas. Is that ok?” I said “it absolutely is.” Took an Uber 10 min away and got a normal rental for much less. The hassle of EVs is immense. Along with the price tag it does not deserve. It’s not a luxury. It’s a hassle

[@ardentdfender4116]

It can very much be a hassle for business customers as well traveling for company work and on the clock. As well more difficult situations when you have to go to customers site hundreds of miles away in the middle of backwater nowhere. An EV would give you all the anxiety problems. So the needs of regular customers aren’t exactly the same as business travelers and the individual traveling. Try driving to a customers site in the absolute middle of nowhere in West Texas and you have an EV. It’s a nightmare. But you won’t see that talked about on these shows.

[@mortanicus5871]

Never thought about it from that angle. Good to know! @@ardentdfender4116

[@danieldaniels7571]

@@ardentdfender4116most business customers don’t travel far from the airport they rented the car at and stay in hotels nice enough to offer free overnight level 2 EV charging.

[@iVTECInside]

I generally rent with Hertz, was kinda stunned that they would even offer EVs. Granted I'm only renting when travelling to the US, but hunting down and waiting for charger (that works) is not what I want to be doing on vacation.

[@jasondoe5741]

Never had an issue not being able to charge nor never been to a broken Tesla supercharger after 3 years

[@rickzane6433]

Charged at 6 different Tesla superchargers, not one was down or unavailable. And all charging fast. Real fast.

[@KC-uw6ph]

It’ll be part of your route if it thinks you need refueling. Not sure where you are getting your info on broken chargers but that’s also not a problem.

[@lexusls]

@@KC-uw6ph "Not sure where you are getting your info on broken chargers but that’s also not a problem" You obviously must've glossed over the fact that he said *EVs* and not *Teslas* as you could only possibly be thinking of the Tesla Supercharger network when you made this statement lol. Tesla Superchargers are rarely out of service but the complete opposite is true about literally every other charger that isn't a Supercharger.

[@evolv.e]

I’ve never had an issue charging Tesla’s. Supercharging is dead simple. Charging other brand EV’s on the other hand.. 🫥

[@bsucevic]

We are Tesla owners and the big problem for most of the years of their rental program was that you couldn't use the Tesla app, phone as a key, and locate the car on your phone. It was a struggle to use the card key to unlock and start the car for many. Now they have enabled the app for Hertz customers and it should make the rental experience much better noving forward.

[@orthopraxis235]

The big problem will be 1. when you attempt to sell your car. 2. When you attempt to buy a new battery 3. When your battery catches on fire. 4. When you replace your tires at 10,000 miles because of the weight of your car. or, if you are super rich and merely want to attempt to show how cool you are, none of those things really matter to you. That's why you can STILL claim you love your EV.

[@colinnich]

@@orthopraxis235 Try to keep your comments to things you know even slightly more than absolutely NOTHING about. Thanks.

[@B3Band]

Your pronoun is "we"?

[@TheDigitalGuerrilla]

When I rent a car I always want to wait hours to recharge the rental to avoid being overcharged for electricity by the rental company! Great move Hertz!

[@stevengold]

It takes 20 min not “hours”…….

[@EmmetCromie]

@@stevengold I think he means he has to wait hours for the off peak pricing to come into effect. i did not watch the whole video so not really sure if this is what they mean

[@SasukeUchiha-zu6dw]

​@@stevengold only 20 minutes to get to 100% full battery so that it matches the full battery at pickup time? I thought you only get to about 80% SOC in 20 minutes.

[@LBosha08]

Have rented a few Tesla's from Hertz, it's 70% minimum return, equates to about 20 mins or so if you have a near empty battery by the time you return. It's not hours and it's still cheaper than gas

[@RichardsWorld]

I rented a Tesla 2 months ago and liked it enough to extend a week. They don't charge you extra. I was asked to bring it back to at least 85%. The cost to charge is at no profit. And the process is simple, you just plug it in to a Tesla Charger and that's it. Hertz charges after you turn in the car. The same was for toll booths. I would say though that I would only buy a Tesla if I had a home to charge it overnight. Only using Superchargersnis a hassle. It was fine for my 2 weeks of rental. I ended up going from Rhode Island to New York, to Philadelphia, back to Rhode Island. The electric range anxiety thing is real. But overall I enjoyed my time with it. I especially likedhow it can basically drive itself on the highway. The price of rental was about the price of the lowest price economy car.

[@Mattius08]

The majority of retail customers who rent cars are mostly busy business folks with busy schedules or folks going on vacation / long road trips, EV demand isn't there for their market share. I sold all my stock when Hertz announced they were buying these things.

[@mc-ge2bt]

We rented a Polstar in Miami while down there for a long weekend that would consist of a lot of driving and it was a bust. The hotel chargers had one for Teslas only and another for all other electric cars. The one for all other electric cars was broken and the hotel told us they they were not responsible for the charging stations and couldn't recommend another. We got on Google and found one nearby that she had to Uber back to the hotel from after it successfully started to charge. We had to call their chargers customer service, download an app and wait to see if it would charge. After a whole night of charging it only got to 55% and we got charged by the rental company for not bringing it back at least 75 or 80%. This was our first time renting an electric car and it will be the last until charging stations are not relegated to a single brand of car and are more easily available.

[@rickzane6433]

Tesla superchargers are opening up to non Tesla cars in 2024. Hertz does not make you charge the car back upon return. A bad and unfortunate experience. Please try again some day.

[@OGDelulu]

or you can just buy a normal car like rhe rest of us normal people

[@grambo1980]

Yeah non Tesla charging is rough

[@mikelp72]

Sounds like you got to experience just a few of the reasons that EV’s are impractical and will never fully catch on.

[@davidmanjhu]

@@rickzane6433you can return the EV back to Hertz with less than 70% charge but you will be charged $25

[@Mike.D.843]

Most of us do NOT want electric vehicles.

[@JasonTaylor-po5xc]

Rented a Tesla Model Y from Hertz in Denver for a ski trip. Mostly great experience but I already know how they work. The staff was decently informed on how they work, which was refreshing and was able to answer my only unresolved question (how to pay for fast charging). I will say the return policy seemed still a work in progress - I wasn't sure if I was supposed to bring it back at least 70% charged or lower.

[@sakenu16]

Why would that matter, couldn’t they charge it while car sits in Hertz?

[@danieldaniels7571]

@@sakenu16we do, but what matters is the turnaround time, which can be significant if the car is returned with a really low battery. That said, the fee for returning with a low battery is really nominal compared to the fee for returning a gas burning car with a low fuel tank. Usually less than what it would cost you to charge the car yourself.

[@JasonTaylor-po5xc]

@@danieldaniels7571 I'm not sure. The fee seemed about the same either way - felt like a deterrent fee or just another cash grab like all the other extra fees rental companies try to put on their customers.

[@robertt1336]

I rented a model 3 from hertz. Car was great and charging/range was a non issue. Can’t speak for other EVs however. Was not impressed by the Hertz office’s cleanliness or customer service however! Yuck 🤮 sounds like hertz just got burnt by price drops, but doubling down now with all time low prices seems like the best course of action

[@Mollyball311]

Yes! Hertz did get burned by price drops, but Teslas are a bargain now compared to 2021 when Hertz bought 100k. The EV experience is also great if Hertz would put chargers on site and let you return at partial charge.

[@danieldaniels7571]

⁠@@Mollyball311I work at Hertz. We have loads of chargers on site and most customers return EVs with a partial charge. Where did you get your misinformation?

[@jonathanbulkheed338]

You don't double down on a hard 18....

[@trekuhl3966]

As someone who has spent 210 + nights in hotels in 2023, I rent my share of cars. I’m always offered EV’s as an upgrade on a rental. I always turn it down even though I’m offered significant savings to do so. I’m not sold on EV’s especially the lack of infrastructure to support them. I also don’t own an EV, am in the market to purchase a new car and will not be purchasing one any time soon. As a rental car driver I just don’t want to deal with an EV in a city that I’m not familiar and will have to figure out the charging part during the rental period and especially at return when I’m trying to quickly catch a flight. I’m an ICE guy and will not be changing that anytime soon. Finally, those with EV’s in the USA are hypocrites as 65% + of electricity is generated via coal. I just can’t support that. Change that to 85% + of electric generation via nuclear energy (like it is in France) and you may get my attention.

[@paulmcgreevy3011]

If there isn’t a charger in your hotel you tap your screen a few times and the car shows you where the he nearest one is and you follow the route on the screen

[@markp.7165]

And then you sit in your car waiting for the magic to happen instead of conducting business which is why you are there in the first place.@@paulmcgreevy3011

[@monkeysezbegood]

Tesla charging network is so good. Give it a go. Lots on fun.

[@stevenlitvintchouk3131]

@@paulmcgreevy3011 If I'm driving from the hotel to the airport to catch my flight, how far out of my way do I have to drive to get to the charger? Even if there are chargers, they may not be located on my route.

[@paulmcgreevy3011]

@@stevenlitvintchouk3131 why would you charge on the way to the airport? Why would you need to charge if you’re only staying one night?

[@QueenRaven911]

As a Canadian someone who drives an EV in Europe, I can say that North America simply doesn't have the infrastructure for EVs.

[@oldcynic6964]

Neither does the UK - dunno about the rest of Europe, but I'd be surprised if it were much better. You never hear on the news someone saying "We need to be like XXXXland..."

[@andrebillups4079]

I talked to people about this they don’t want to deal with the hassle of charging the Tesla on their family trips and said it leads to them doing things they don’t really want to do just to waste time for the vehicle to charge.

[@donbakerseattle]

hahaha kind of false. I spent 15 minutes getting 200 miles of range added. Yeah it was such a hassle getting a coffee and relaxing a little.

[@francretief1]

We rented a Tesla from Hertz. Did 5000 miles all across Eastern USA. Best rental by far, such a fun car to drive. Never had range anxiety. My wife & I are both over 70 yrs.

[@royjones7831]

Whelp, found a charging station...there's a line. Goodbye itinerary

[@skierpage]

@@royjones7831 there are 8 or more charging stalls at nearly every Tesla Supercharger location. I drive past dozens, and I've never seen them all in use.

[@Trust_but_Verify]

@@royjones7831 Tesla shows available stalls at super charging stations from the car.

[@patmanrick]

Rented a Model Y in Miami earlier this year for a week, was perfect for the family, the trip computer built into the car navigated us to charging stops seamlessly and it was no hassle at all because we could rechsrge during nap time and my partner and I watched Netflix on the screen. If you are in a massive rush then the recharge before returning the car would be a big problem though, they need to make the charges for return with low battery more reasonable - which I think would make an EV more suitable for most renters

[@jeffbrownme2]

Yea they should have zero penalty for returning the car at any level above like 5%. Or maybe pay normal charging rate for it.

[@danieldaniels7571]

@@jeffbrownme2the charge for returning an EV with over 15% at Hertz and Dollar is substantially lower than the cost of pumping gas yourself into a fuel burning car.

[@patmanrick]

@@jeffbrownme2 yeah I think normal charging rate would be fair

[@patmanrick]

@@JohnDoe-en9ch I don't follow why that's funny? It's much nicer watching on a biggish screen with surround sound than on a phone...

[@danieldaniels7571]

@@patmanrick I work for Hertz. As long as you're over 15% the charging fee is usually lower than most public charging stations. Unlike what they charge for bringing a gas burning vehicle back with a less than full tank, the EV charging fee is very reasonable. Of course if you can charge overnight for free at your hotel or for free at a restaurant or shopping center you wanted to go to before returning the car you should do that. It's also worth noting something I'm not seeing in this video or its comments: Every rental EV should include a charger in the trunk that will do Level 1 charging on any standard 110v outlet and Level 2 on any standard 220v outlet (what an electric drier plugs into) so if you have access to a power outlet and an extension cord while you're not driving, use it. And before you leave, check the trunk (and frunk) to make sure it's there because Hertz staff usually won't, but might check to make sure it's there when you return. Ditto for a NACS charging adapter if you rent a Tesla.

[@michaelramsey3643]

It's an EV rental issue, not a Tesla issue. Very few hotels or Airbnb's have charging available, so you're likely going to have to go far out of your way to charge, especially before return. As charging infrastructure gets further built out it will become less of an issue, but for now, rental charging is a headache I'll probably avoid.

[@michaelwittman1935]

You can only use a Tesla supercharger they donot give you the adapter to use charge america.

[@thisguykenny3534]

I rented a Tesla for Uber, I’ll tell you I will NEVER do business with Hertz ever again. 1. The rental place is so ghetto here in Vegas, everyone working there seem like they coming out from the hood, no manners, talk to you like they are doing you a favor. 2. You make an appointment online, but when you show up, you still have to wait for hours, I mean between 1-5 hours. Yes! You have to wait for that long, I’m not sure why reserving reservations is for 3. One of the Hertz employee told me, Uber app don’t actually connect with Hertz, so whatever Uber app showing available, that don’t mean anything, because Hertz may not have the car for you, so another word, you can sat there waiting for hours, and till your turn, hours later, Hertz can tell you to come back tomorrow because they don’t have your car. 4. When you charged your Tesla, Hertz never show you what the charge cost, they will bill you a week later for the total, so just whatever Hertz want to charge you, you have noooo…. Idea 5. If you have an accident twice, they will banned you for 2 years, even is not your fault. Yes, if you “parked”, someone hit you, is count as your fault u dear Hertz policy. So Hertz. F. U. I’m glad seeing you going down!

[@jamesonmg]

I’m traveling to Vegas next week and rented a Tesla at the JW Marriott location on rampart, I’m worried after seeing this and then looking at the reviews for that location. Should I try and cancel? I’m staying on the strip and I had to rent from that location since it was cheaper and I’m planning to Uber there.

[@jukio02]

I know a couple that rented an electric car. They said it was the most inconvenient thing ever. They had to constantly look how many battery they still had left, and because of this they felt super anxious. They couldn't find charging stations, there was none by their hotel. They couldn't do all the things they wanted to do because they did not have enough charge, and they barely made it back to the airport. They never rented an electric car ever again.

[@rickzane6433]

When I rented mine, I found Tesla superchargers in a matter of seconds by using the screen onboard. Tesla cars even precondition to maximize charging time once there. I grabbed a bite, stretched out. Chilled a bit. There. Easy. And there are more and more EV charging stations each year. Granted not all areas are covered including where I live, but it is getting better and gas prices are high, very high. EV range for rentals is a matter of planning ahead of time and renting the vehicle with the range you need for the drive you want to do.

[@taras4352]

Coincidence that this video never brought up the fact that charging an electric vehicle takes MUCH longer than filling a traditional gas powered vehicle?? There are much less chargers in states outside of CA.

[@marklong8608]

The Hertz staff were clueless. I was willing to handle the charging, they couldn't tell me if I needed to create a Tesla charging account? Or would it be billed through Hertz? Could I even create a supercharger account if I wasn't a Tesla owner? Should be on the website. Should be a handout/sticker at the counter and in the car.

[@RefreshingShamrock]

Why do you need an account let alone internet access to refuel your vehicle (with electricity)? What the heck??

[@Cornelius87]

So what was the answer, did you had to create a tesla account?

[@jaimel8219]

@suspicionofdeceit Tesla superchargers are hands-off. Until now, there was no card readers - it's all done thru the Tesla app

[@onomatopoeia162003]

weird.

[@ctgottapee9020]

@suspicionofdeceit Tesla doesn't have credit card swipe at their SuperChargers. It's their network so they know the car that is connecting and said car is registered to the owner for billing if necessary. It's handy as a typical owner as you just plug and go (typically there are no costs involved anyway). The issue then is whether Hertz will take on a premium if your charge and it hits their account, like say when they charge double for gas if you return it less then full, or how does a non Tesla owner get a Tesla account.

[@patrickchubey3127]

I can't imagine Hertz thinking that your average Joe would consider adding range and charging anxiety to the car rental experience. The last time I rented a car was for a 2,400 mile round trip to the West coast and back and the last thing in the world I would want on a trip like that was to have to worry about range and charging. Why on earth would you spend hours and hours of your precious vacation time charging a car and being stuck in one spot rather than reaching your destination as quickly as possible.

[@MrTCFIRE]

I rented a Model 3 from Hertz recently…it was great though they didn’t include a home charger with the vehicle, just an adaptor for non-Tesla charging stations. My VRBO didn’t have either an outlet or a wall charger so I had to visit a Supercharger repeatedly…it was about $10 more per day to rent.

[@baldisaerodynamic9692]

gas car might have been cheaper, depending on the cost of gas. over 9 days i paid $38 for gas in my last rental car, gas was $2.50 a gallon or about $4.22 a day.

[@AddyKnows]

What state and how far did you travel? If your doing long distance def get a gas car or a longer range ev if they got one In FL for a 3hr drive it was $8 and it was a base model 3

[@xraylife]

Who wants to rent a mobile bonfire ?

[@Biloxys]

@@baldisaerodynamic9692Charging is free with Hertz at superchargers.

[@JollyLamaCom]

​@xraylife you must be referring to internal combustion engines?

[@atldude12345]

I’ve rented 4 teslas from hertz, two model 3s and two model Ys. The first model 3 came with the charging cable and adapter. The last three either had no adapter, no charging cable or both were missing all together. I can easily see why people who are trying an EV does the first time would be discouraged from renting a vehicle with no charger or adapter to connect to the j1772 chargers. Hertz needs to do a better job with their QA on these vehicles. I bring my own adapter now when renting.

[@pibblesnbits]

Tesla stopped including the charging cable with vehicle purchases back in April of last year. (Similar to how Apple doesn't include chargers with their new phones). Great way to cut costs. Hertz would have to buy these chargers in addition to their car purchases from Tesla.

[@atldude12345]

@@pibblesnbits correct, however the models I rented outside of one model Y were older teslas that should’ve came with the chargers from factory. Only 1 of four had both. When renting a Tesla, it doesn’t directly inform the customer the model year or if it comes with the cables or adapters either. Luck of the draw basically.

[@baldisaerodynamic9692]

i rented a 2023 and it had a charger...@@pibblesnbits

[@davidbeppler3032]

@@pibblesnbits Hertz allowed customers to steal from them. Has nothing to do with Tesla.

[@audience2]

Bringing your own cable is well beyond the call of duty. Most customers would be unprepared for that as they should never be put in that situation by a rental company.

[@m1kcan1]

In my trip to Vegas and the West coast a few months back I noticed an abundance of EV’s for rent as not many wanted an EV rental. Travelling to unfamiliar areas in L.A. and the West coast and not wanting to waste time charging I also chose a gas car. I’m not convinced that EV’s are the future.

[@andrewharris3900]

Yeah, you travel to somewhere you don’t know well you don’t want to be messing around with charging and how much mileage you can do.

[@maxkarmelich5292]

I don’t ever do Herts. I scheduled a rental once a good deal ahead of time and when I came in ten minutes prior to pick up time I was told it was given away just before I came in with no other available cars and the manager tried blaming me for it.

[@B3Band]

What did you do incorrectly, then? Tell the other side of the story.

[@Unami0929]

Earlier this year, I rented a Tesla three in South Florida. After a quick intro on how everything worked I drove it away and it was quite fun for the first 20 minutes.. but then I found myself watching the power button, decrease quite rapidly. Turning off the air conditioning helped quite a bit but it was also in the mid 90s and soon the vehicle became a mini oven. Using the onboard charging location Ater, you’ll find it takes you to a lot of private condo complexes that are gated. Eventually limp into a Wawa with 5% battery left. The stress just wasn’t worth it. I did calculations after the fact on what the costs were, and on a per mile basis, it was no cheaper to rent an all electric vehicle than it would’ve been for a traditional gasoline car of comparable size .

[@xLordJeevesx]

It seems Hertz has really started to dial costs back in regard to EVs. In 2022, I was able to upgrade from a Ford Focus to a Model 3 for 150CAD. At that time, I was told and the bill reflected that all charging at Superchargers was covered and did not need to be full when returned. It was a great experience. We did a large PNW/BC roadtrip and there are no shortage of SCs in that area. With the comment section and video, it seems Hertz has stopped these policies which is a hard sell now.

[@Faze-2]

I rented one. Biggest issue was charging and range. Other than that I enjoyed my experience. But if you need to make a lot appointments for work and then make a flight that day. Charging can be a pain

[@rockinmel1]

This piece omits Hertz's HUGE, REAL issue: they have inventory and systems issues that inconvenience their customers so badly they never return, "commodity" or not. But yeah, focus in what non-insiders believe about Teslas. (BTW, I won't rent a Tesla until Musk divests, but last time I made a reservation at Hertz, when I arrived to pick up they not only had no Teslas, they had no CARS.)

[@Ginger6259]

The problem with their Tesla fleet is the mix between use for Uber and regular rentals. I’ve rented a few and its easy to tell the ones that were previously used for Uber, lots of miles, interior damage, one still had the Uber logo on it

[@1wun1]

😂😂

[@dlmcc0202]

I don’t want to be bothered trying to find an EV charger if i’m using a car for a vacation it’s just more convenient to get a gasoline powered engine. Here in NYC, they’re not as common as you would expect

[@RayNLA]

The charging stations are listed on the screen, a part of the navigation system. There is no guesswork involved at all!

[@davidbeppler3032]

In NYC it is far easier to find a Charging location than it is a Gas station. They don't put Gas stations in car parking structures.

[@dlmcc0202]

@@davidbeppler3032 outside Manhattan there’s an abundance of gas stations. I drive locally in Queens/Brooklyn and to be honest i’ve rarely seen a charger

[@Goodhello369]

Its easier to find charging than gas stations. You are repeating a fallacious argument. Please research and you will find out how false that is.

[@dlmcc0202]

@@Goodhello369 i really don’t care to do any research whatsoever as it’s not really important to me in the least. I don’t see many charging stations in Queens or Brooklyn. I do see plenty of gas stations. That’s my experience with it, in sticking with the gas powered engine when I rent a car

[@lyricquinn]

Hertz was really riding for Tesla and Tesla said they didn’t know them 😭

[@nw6gmp]

this comment wins.

[@ajx1994]

It's like a side chick telling everybody that you're going to marry her.

[@1wun1]

​@@ajx1994 😂😂

[@B3Band]

The next company that Tesla wants to work with will remember this. Elon probably short sold Hertz right before that interview.

[@GregSr]

Both my sons own Teslas and love them. However, when I'm on a one day business trip, I'm not interested in trying to learn the "features" of a new technology. I just want a generic car that I can just turn the key and go.

[@Anomize23]

Perhaps even a great customer service of some kind could have been beneficial for them. Like others here who have stated their experience with rentals, “ HERES THE KEY, GOOD BYE”

[@bennetfox]

I wouldn't rent a car from Hertz to begin with because I don't want to be reported to the cops for stealing it.

[@christopherbarth5172]

I'm a PhD electrical engineer. Graduated with a focus in electric power from the University of Illinois at Urbana-Champaign (top 5 in the field) Electric cars are cool! I drive a plug-in hybrid (Chevrolet Volt) and love it! But this blind electric push has to stop! I was offered a Chevy Bolt as a rental on a 2-day trip. When I asked "how do I charge it" I was told "go to the dealer"... Huhhh??? But contrary to what some people think, the biggest problem IS NOT charging stations!! The biggest problem is that our electric grid is incapable of supplying enough electricity for everyone to drive electric. And things will only get worse if we keep blindly relying on solar panels without major investment in a more dispatchable energy sources like nuclear. It's sad that most politicians aren't actually knowledgeable on the technology they are pushing.

[@isovideo7497]

As 90% of EV owners charge at home, and the number of homes that have solar is also increasing, this really isn't a big problem. Hydro works much better in winter.

[@bigcahuna42366]

A lot of people who rent cars use more mileage than a full EV charge can provide. If travelers aren't familiar with where the functional, available, and safe charging stations are located, why would any car rental company think renting lots of EVs would work well for them? Travelers aren't in a position to charge these vehicles at home.

[@jo4285]

The times I rented a car I just wanted a cheap, reliable car! That’s all

[@donbakerseattle]

The Tesla software always lets you know where the chargers are, problem solved.

[@cinemabunny]

Infrastructure not growing with EV sales. Rented an EV in Orlando with 1/4 charge. There was one charger 2 resorts away. I sat for an hour in the car to get enough charge to drive the family to dinner. I came back and the charger was taken. Went back at midnight and walked 20 minutes home. At 5 am, walked 20 minutes to get the car and someone unplugged it to charge their car. It was back at 1/4 charge - enough to get back to MCO and switch to a gas car. My sister (who was researching electric cars and was having a charging station installed at home) was horrified. We concluded Hybrid but not electric. Rent an electric car for a week before buying one just to see if it even works in your area.

[@vitaliyleonov8958]

Big issue is prices. Toyota Camry cost $30k and you can rent it for $45 per day. Tesla model 3 cost $40k and you can rent it for $100 per day. Of course they will have much lower demand

[@AlwaysLoveBears]

Teslas are very cheap to rent at Hertz.

[@baldisaerodynamic9692]

with that logic of pricing, thats $15 per 10k car value. tesla should theoretically cost $60 a day then.....but you know they arent paying msrp...so theres that too.

[@MrQuay03]

Wtf are you talking about? Tesla Model 3 Hertz rental is same as medium size sedans. Model Y is same as SUV price. Dmg protection insurance is $5/day more on Tesla though, if you buy insurance

[@vitaliyleonov8958]

@MrQuay03 in August, when my car got hit and my insurance try to find me rent a car cheapest Tesla was $113 per day. Maybe it's problem of Seattle area

[@willbarnstead3194]

I guess I understand this channel’s focus on things like challenges in timely repairs and depreciation, but I was more interested in hearing about the practical challenges in offering EVs. What infrastructure has the company actually built out? What are the issues with infrastructure they have found? What extra training has been required for staff? How do they teach customers about charging and how to use the cars? How does charging work for customers? Does each car have a cable? An adapter? Many interesting questions have gone unasked in this video.

[@jayhawker2363]

I rented a Tesla Model Y from Hertz about 6 months ago, so I can answer some of your questions! I reserved the car about 2 weeks in advance. Leading up to the rental day, Hertz sent me some "how-to" videos about charging, interior controls, and locking and unlocking the car because it uses a card or your phone instead of a traditional key. Charging the Tesla was super easy because you just pull up to a Tesla Supercharger and plug in. No credit card or mobile app required. Hertz then bills you for any Supercharging you do after you return the car. There is no mark-up or anything, just the actual price to charge which the car shows you based on how long you're plugged in. In the trunk, there is a portable charge cord which you could use if you were parked at home or a friend's house and wanted to slow charge overnight. There is also an included adaptor for the non-tesla j-1772 plugs that are commonly found in grocery store and hotel parking lots. When we returned the car, it needed to be charged above 70% or else they would bill us a $30 "convenience" fee, similar to what they would do if you returned a gas powered car with an empty tank.

[@danieldaniels7571]

There’s a LOT of misinformation in this video. At least in Phoenix, Hertz is renting many Teslas to Americans. I work at Hertz at Sky Harbor (PHX) and we have many level 2 EV chargers in 4 separate areas. When a car is returned, the battery percentage is recorded and marked on the window. If it’s >=80% it goes to a line to be quickly washed and turned back out to rent. If less then it goes to a different lower priority line to be washed and then lined up for the EV team to charge it to 90% and put out to rent. If the battery is over 70% It goes to the banks of chargers near the rental stalls so it can be quickly moved to one when the light on the charger turns blue indicating it’s reached 90%. If under 70% it goes to our largest bank of chargers behind the Dollar/Thrifty car wash. As those finish charging they’ll move them to queue lines nearby where non-EV trained vehicle transporters can move them to stalls as needed. I’m the night lead maintenance transporter, and the only one fully cross-trained on EVs. As part of my job is preventing maintenance issues, I’m often checking EVs (and all other cars) to makes sure they’re fully shut off and all lights are shut off. It’s disturbing how often they aren’t m. When I do that, I will check to make sure the battery charge limit is correct, and that displays are on battery percentage and distance is in miles. I keep my eyes open for EVs that are accidentally put into stalls with less than 80% on the battery and make myself available to any customers with questions about the cars unrelated to billing. It’s my understanding though that you do not have to charge an EV before returning it as long as you bring it back with at least a 15% charge. While there is a fee for returning under a certain percentage, it’s nominal; generally less than what it would cost you to charge it yourself, and much less than it costs to fill a tank of gasoline in a gas burning car. I pull all cars (gas and EV) out of the return lines marked with maintenance issues and sort them out for the shop to service. There is a smaller bank of chargers in that area with use split between the car wash and the shop. The car wash leads try to move the cars in the dirty

[@BlakeAlexander12]

Declares bankruptcy aka can’t pay their debts only to spend billions on EVs of all things the next year.. middle finger to those debtors

[@JOELVAT]

Don’t feel bad for the debtors. Lesson #1 in lending, do not lose the principal. Today’s lending practices are very “open.” Everyone at the financial institution is eager to lend to risky companies for the high return (high interest charges), which leads to higher bonuses for the “genius” CEOs and lending personnel. When the chips fall, they blame it on “high interest rate environment” and “supply chain.” Many players in the lending industry are a joke tbh. Want an example? Hertz already has billions of debt again on their balance sheet, and it is long-term 😂😂

[@AA_BB_CC_D]

“You need a story to tell investors”

[@justicedemocrat9357]

My heart weeps for the multi-billionaire creditors.

[@alotl1kevegas860]

They're garbage cars. People want convenience. They don't want to have to plan an extra day onto their 2 day road trip to charge the car. You're paying for the electric to charge it, just like you have to pay for gasoline. The big difference is, I can fill my car up in 5 minutes and be on way way, with a range of 400+ miles. It would take you atleast 100% longer to do the same with an electric car. Technology is supposed to make our lives easier, and more convenient. Not add extra time, and extra stress. I'll never buy an all electric ev, specifically for these reasons.

[@mboiko]

My Acura TL had transmission work done, went to Hertz, and rented a Tesla Model 3 for a week. Never had a problem charging or driving it...for most people, this is a non-issue.

[@ArmageddonIsHere]

For that situation, no problem. But imagine if you'd to catch a plane and you're required to return it charged to the same level as you'd received it. I was given a Tesla M3 earlier this week when I'd rented a compact car (like Nissan Versa) to catch a plane; the Enterprise location had run out of compact cars. The only reason I accepted that was that I WASN'T required to charge it back up again. And that was being a Tesla owner myself!

[@mboiko]

@@ArmageddonIsHere EV or ICE rental in most cases you're requested to return it fully charged/gassed up. If not then you will be charged a fee. My soon-to-be-sold Acura TL went back into the shop yesterday with power steering issues so they gave me a 2024 Acura RDX as a "courtesy" car, but they made it clear I should bring it back with a full tank. When I rented the Model 3 from Hertz, they made it clear I should bring it back fully charged or pay a fee just like most all ICE rentals I've done in my life traveling for business or pleasure. So I drove over to a Tesla Supercharger, plugged in, made a few calls and 15-20 min later unplugged and dropped it off at Hertz. If I didn't have the time or couldn't find a Supercharger I would have just paid the fee like I have many many times over the years with ICE rentals across the US when on biz. As you know EV technology is only going to get better with time, and as I said...for most people this is a non-issue.

[@jackjohnsen-n1w]

this guy must be a VP of tesla....

[@mboiko]

@@jackjohnsen-n1w Because I drive a Toyota FJ Cruiser and Acura TL, but didn't hate on Tesla...I must be a VP of Tesla. Go see the movie "Idiocracy", you'll feel right at home...

[@jackjohnsen-n1w]

@@mboiko The only time I feel at home with Idiocracy, is when I read one of your junuior High comments, my little freind...OPPS

[@adamvanest199]

I rented a tesla from hertz and is 🎉 fantastic! Such a better experience then any other vehicle and we crossed 3 states no problems charging

[@guccithunder6136]

You didn’t get accused of stealing the Car from there did you?

[@bobhailey1290]

i have a mustang machE electric rental right now from budget. i have mixed feelings about it. on the plus side i was able to “test drive” an electric car for the first time. the ford is much better built than the tesla rental i had before. although the tesla has better technology and driver assistance. the bad part is the charging. for starters, you don’t get a home charger at all so you have to use public chargers. and in my area your lucky if 30% of the charges are working. then you have to wait, sometimes for 2-3 cars to charge before you can use the charger yourself. this turns charging into a 2:30 hour event. AND the cost to charge the mustang from 2% (yeah i barely found a working charger before running out of battery) to 80% cost me $45!!! and that’s only for about 175 miles! that’s way more expense than the tesla was to charge at about $8. and the tesla charges were faster charging, more likely to be working and i never had to wait for one. idk if i would buy an ev yet with the current charging situation but if i was going to, tesla would likely be my choice.

[@WaterDR-tw8re]

I drove a Mach e. Have 30k on it. Cost me $0.80 to drive 100 miles charging it at home.

[@guineapigzed]

Never buy electricity from strangers. I charge at home.

[@Argedis]

@@guineapigzed Millions of people don't have the privilege of 'charging at home' But not your problem, right?

[@SticksUWP]

Not only that, EV's aren't even as "green" as they're led on to believe when you factor that vehicles full carbon footprint from cradle to grave.. The whole thing is a scam.

[@bobhailey1290]

@@WaterDR-tw8re I said it was a rental, so it didn’t come with the home charger.

[@smithgov]

I simply did not rent one because I did not want the hassle of finding a charging station and then waiting for it to charge, simple.

[@emmahardesty4330]

Having ridden with friends who have an S, a Y, or Plaid, you can't just hop in a Tesla and drive away: there's a learning curve. Even after a few months the owners still mumble, "Now, how do I get it to do that...." I'd think that has a major effect when choosing a rental.

[@Fighter4Street]

I rented a Tesla for the first time with Hertz. They didn't show me anything. Even though I'm tech savvy, I had to figure everything out and it did take me 5 minutes or so, it wasn't exactly easy. Anyone else not as tech savvy as I am would have a much more difficult time.

[@kmotch]

I rented a Yukon Denali from the Hertz in Chicago a few weeks ago, was only going out to Woodstock for three day but I would never want to rent an EV, range anxiety would take the fun away.

[@cybertrk]

There’s a Tesla Supercharger 8 miles from Woodstock on your journey there… the problem is you and others don’t know how to find chargers and it’s understandable since you haven’t driven a Tesla yet.

[@kmotch]

@@cybertrk good to know, I have zero desire to drive an EV, happy to stick with petroleum for the rest of my days

[@Mohojo]

@@kmotchwhy does it matter if it gets you from a to b?

[@cybertrk]

@@kmotch I felt the same way until I rented a Tesla… sold my suv for a model Y a couple weeks later. I’ll be honest, the coolest part of the car is how much fun family has riding in it.

[@kmotch]

@@Mohojo because I want to get to B as painlessly as possible, waiting 50 minutes for a charger to get free n then waiting 20 minutes for an 80% charge doesn’t merge well with my life.

[@dannydiazphoto]

Love renting Tesla's from Hertz! Easy to pick up, drop off and charge the night before or day of. Charging is FAST and EASY to find, I rented a Model Y and Model 3, no issues in anything here.

[@swenja761110]

Hertz Tesla rental is almost a scam! Last time I tried, the rental price is almost the same as regular ICE, and I already pre purchased insurance. Then Hertz employee told me at the counter that this insurance does not work for Tesla, and I had to pay almost the same amount as rental cost for additional insurance. This is absurd, I basically paid two insurance for one rental. No, I absolutely will NOT rent a Tesla again. The charging part is not too bad, as long as you research well before going.