Why Is Reducing Harm - Not Just Error - Important to Patient Safety?

Everyone makes mistakes. So how can health care prevent errors from harming patients? In this video, Dr. David W. Bates, Chief Innovation Officer at Brigham and Women’s Hospital, explains why health care is now working to improve patient safety by reducing harm, not just error. Dr. Bates also offers his thoughts on one definition of harm that was used in the Harvard Medical Practice Study, one of the seminal research projects on the epidemiology of medication error.
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