Why The Philippines is a Business Outsourcing Giant

Outsourcing in today’s modern world has become one of the leading changes in the competitive business landscape. It has enabled companies to increase their profit by placing employment in more affordable nations. And has led these firms to focus on what matters more to them.
Narrated by Chowson
Video Edited by Iyanbriandl
Facebook: / behindasian
Instagram: / behindasia
Timestamp(s):
0:00 The Rise of Outsourcing
0:40 The Philippines BPO Rise
1:31 The BPO Capital of the World
2:40 The Biggest Sectors
3:11 The Direct & Indirect Effect
3:40 The Challenges & Threats
4:19 The Opportunity For Change
Inquiries: [e-mail]
Brought to you by the Behind Asian Team.

[@BehindAsia]

What do you think about the Philippines outsourcing industry? Let us know down below as we would love to know your thoughts. If you have any suggestions for future video's, that would be appreciated as well❤

[@wavemaker2077]

A lot of potential. There are also other industries that are outsourcing to the Philippines now like accounting and engineering. Nurses are also being outsourced now. I would suggest to make a video on the economy of the smaller ASEAN countries like Laos, Cambodia and maybe even East Timor.

[@Stephen_Jabs]

Yes thats why Philippnes is the rising tiger

[@apinezstats2237]

Well, the outsourcing industry plays a very crucial role in the services sector of the Philippines. 60% of the Philippines' GDP come from the services sector; 30% from the manufacturing/industrial sector; and 10% from agriculture.

[@charlesjosephdiputado804]

I see that outsourcing industry(BPO)is the greatest and biggest provider of the Philippines economy. Outsourcing investment in the Philippines is among the cheapest and competitive industry to entrust internationally. Outsourcing industry sustains the economic and social living in the Philippines(next to the overseas remittance industry).

[@jyxzyenz4324]

Aurelio the first filipino super car

[@ArifKhan-yc6ll]

Really Amazing. Almost every Asian country is growing rapidly. The Philippines is the upcoming South East Asian economic super power. Love From Bangladesh 🇧🇩

[@franciscogozo2229]

God bless the Philippines 🇵🇭🙏🙏🙏

[@AsianEspionage]

Because of the ASEAN. The members of it's association will become an economic power as one

[@anitagubalane7510]

Thanks

[@sherwinbalanquit4696]

🇵🇭❤️🇧🇩

[@indiasuperclean6969]

BUT SIR MY INDIA REAL SUPERPOWER 🤗🇮🇳 THIS WHY IM VERY LUCKY TO LIVE IN INDIA 🤗🇮🇳 THE SUPERPOWER RICHEST AND CLEANEST COUNTRY, I CAN'T IMAGINE IF I WAS NOT BORN IN INDIA , WE ALWAYS RESPECT FOR WOMEN AND WE HAVE TOILETS ANYWHERE , INDIA IS ROLE MODEL COUNTRY TRUST ME 🤗🇮🇳 I KNOW MANY PEOPLE JEALOUS CANT LIVE IN INDIA 🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗

[@muchafdlolludin]

Best for Philippines brother ❤️ Salam dari 🇮🇩

[@cesarubane1169]

Salam to all my indonesian brother from ph.

[@sherwinbalanquit4696]

🇵🇭❤️🇮🇩

[@sherwinbalanquit4696]

Salamat🇮🇩🇵🇭🇮🇩🇵🇭🇮🇩🇵🇭

[@tristanpistolante4930]

Austronesian people should unite

[@superbeef8653]

ASEAN ROCKS!!! :)

[@inamorta47-playertwist]

The Phillippines is tagged as the "Accountants of the world" since outsourcing of finance and accountants are more larger than any countries.

[@armandomontillero8379]

True..

[@loryasis7837]

Also architecture and engineering.

[@bryanmerel]

Also, the Nursing Country. .. .. ... .. .. 😂

[@phoebe3122]

@@bryanmerel Not gonna lie. USA Has many Filipino nurses

[@brawlstarsunofficial4368]

My mother is graduated in accounting but sadly she didn't work as accountant but as a saleslady idk why☹️

[@judebautista5925]

In the height of the pandemic, the BPO industry helped a lot in keeping our economy at check when everything else is closing out. I am proud to be part of the BPO world.

[@diana-ul9ki]

Call center ka?

[@rodelynpoblacion7332]

@@diana-ul9ki Troll

[@laoaisymu8771]

call center ka proud kapa? hahahah

[@diana-ul9ki]

@@rodelynpoblacion7332 anong troll don nagtatanong lang ako

[@diana-ul9ki]

@@laoaisymu8771 mataas Kaya sweldo Ng Call center agent

[@neilgonzalez551]

Whenever I call customer service most of the time I will get a filipino on the other end. They are very patient, polite and kind. I know the are from the Philippines because of their familiar accent, but they don't know I'm Filipino because I don't have an accent. Until I say at the end Salamat po, then they ask if I am Filipino and I say yes I'm a Fil-Am. I feel proud that many BPOs are in the Philippines!

[@arnorencillo8411]

You don't have an accent? Really? 😅

[@qrizpol1767]

@@arnorencillo8411 maybe he have an accent - American accent though ;) Second generation Fil-am mostly does not have Filipino accent.

[@arnorencillo8411]

@@qrizpol1767 Yes. I can agree with that. 😊

[@josephramos1981]

Thanks for the appreciation and compliment sir, I'm hoping that all of Filipinoes abroad were like you. Who really do appreciate how filipino exert their effort just to speak other foreign language particularly like "English". Unlike to what i've heard on some other filipino abroad just dissing and critisized their fellow Filipino country men who are working in the BPO company.

[@eduardochavacano]

Qriz Pol 99% of Filipinos are not aware that in America or Canada, they say “I dont have an accent” it means you sound AMERICAN or not foreign!!!!! 99% of Filiponos think when someone tells them “You dont have an accent”, they should freak out, because they could lose their job. Relax! the next time someone says you dont have an accent, its a good thing for you.

[@alexcontreras8829]

I am happy for the Philippines they are good loving people.

[@indiasuperclean6969]

BUT SIR MY INDIA REAL SUPERPOWER 🤗🇮🇳 THIS WHY IM VERY LUCKY TO LIVE IN INDIA 🤗🇮🇳 THE SUPERPOWER RICHEST AND CLEANEST COUNTRY, I CAN'T IMAGINE IF I WAS NOT BORN IN INDIA , WE ALWAYS RESPECT FOR WOMEN AND WE HAVE TOILETS ANYWHERE , INDIA IS ROLE MODEL COUNTRY TRUST ME 🤗🇮🇳 I KNOW MANY PEOPLE JEALOUS CANT LIVE IN INDIA 🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗

[@superbeef8653]

Amazing Philippines! :)

[@eidokun]

Underpaid by foreign employers and overworked for most of the time. Even though the underpay is much larger than the minimum pay, Filipinos should know how much they are worth

[@nimfalaganapan5620]

Iam glad about BPO in relation to PH...but i will be more happy kung gising na si Sisa sa mga kabaliwan ng mga kastila lalo na election time na naman.. Maraming Pilipino ay di alam kung sino ang tinutukoy ni JP Rizal na Sisa? Sino si Crispin at Basilio? Ang alam ng marami ay buhay parin si Padre Damaso...na humihingi ng basbas ng mga pulitiko ngayong election....

[@kienleenavarette2402]

Exactly!!

[@sundarkanya1602]

😊😊😊😍 from 🇮🇳 ♥ 🇵🇭. Wishing for prosperous future . And more future copretion b/w both countries.

[@maoreciorebute9504]

thanks indian many indian here in philippines..

[@ronberi7773]

I am from Philippines and i work in the BPO industry. Yes, call center jobs are everywhere. As long as you speak good English, you're in. so many Thai and Vietnamese also work in our call center industry here.

[@gretchenmanulat5917]

Thai and viet work as call center agent also? I thought Philippines don't allow foreigners to work here if filipino can do it

[@arolemaprarath6615]

worshipping Western culture is destroying the Philippines. Remove English and focus on your languages. If Japan or China can, so can you Filipinos.

[@laeno1343]

@@arolemaprarath6615 yet here u are speaking English, are u a worshipping westerners as well? What an idiotic comment

[@Ken-sr6eo]

@@arolemaprarath6615 Maybe that one too but mostly why our Philippines is destroy? Because of our stupid and corrupt politician our country has so many corruption

[@arolemaprarath6615]

@@laeno1343 Because I live in the UK where English come from. Philippies was never colonised by the Brits so your not obliged to speak their language.

[@Wul-Lop]

Congratulations to Philippines 🙏 🇵🇭 🇵🇭 🇵🇭. 🇵🇭 🇵🇭 🇵🇭. 🇵🇭 🇵🇭 🇵🇭. ... respect from Thailand...

[@truethat7681]

Greetings to the lovely Filipino people from India 🇮🇳

[@simradallenramos2113]

Thanks sir

[@simradallenramos2113]

Thanks sir

[@semi5alpha]

India still rules IT.. But the rest of BPO is now Phils..

[@truethat7681]

@@semi5alpha happy for Philippines 🇵🇭 ❤ 🇮🇳

[@semi5alpha]

@@truethat7681 All but love brother..

[@tokesah]

Well done Philippines 👏🏼 from 🇲🇾

[@simradallenramos2113]

Yes sir

[@pinoyislander4400]

Terema kasi.

[@bagongpilipinas3153]

Return The Sabah To My Country 🇵🇭🇵🇭🇵🇭🇵🇭🇵🇭

[@tokesah]

@@bagongpilipinas3153 🤣🤣🤣

[@bluesky.believeitornot.1882]

@@bagongpilipinas3153 Are you dreaming?. Or you're high on some substance?..

[@apinezstats2237]

The outsourcing industry plays a very crucial role in the services sector of the Philippines. 60% of the Philippines' GDP come from the services sector; 30% from manufacturing and other industries; and 10% from agriculture.

[@indiasuperclean6969]

BUT SIR MY INDIA REAL SUPERPOWER 🤗🇮🇳 THIS WHY IM VERY LUCKY TO LIVE IN INDIA 🤗🇮🇳 THE SUPERPOWER RICHEST AND CLEANEST COUNTRY, I CAN'T IMAGINE IF I WAS NOT BORN IN INDIA , WE ALWAYS RESPECT FOR WOMEN AND WE HAVE TOILETS ANYWHERE , INDIA IS ROLE MODEL COUNTRY TRUST ME 🤗🇮🇳 I KNOW MANY PEOPLE JEALOUS CANT LIVE IN INDIA 🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗

[@Marsy712]

@@indiasuperclean6969 wahahaha

[@LarryfromPH]

@Damndex TwEnty The thing is the government is not even supporting the BPO sector! What more if it does?! We should be focusing first on what we are good at right now! For one, Filipinos are service-oriented people.

[@berniegarcia5295]

@@indiasuperclean6969 what cleanest country?in your dream,INDIA rapist capital of the world.

[@eggmadeu.9456]

@@berniegarcia5295 Troll yan, baka Pakistani yan mga suicide bomber 🤣🤣🤣.

[@user-wc1sm8cj8s]

If you apply for a job in IT/Tech i.e. as a Software Engineer here in the Philippines, there's a high chance that the employer is an outsourcing company. I experienced this on my last job hunting, where every company that interviewed me is an outsourcing company with clients from Australia, Canada, the US, Japan, Singapore, etc. Though if you compare our salary to other software engineers from those countries, we're way underpaid, but in this country, even though that overly underpaid salary can support a middle class lifestyle. I remember my entry level job as a developer is around 30k pesos, and again, I'm underpaid compared to devs outside the Philippines, which if you think is crazy, no wonder businesses outside the country and Filipino workers think this is a win-win.

[@singalore]

u omitted the fact that the average PH developer is not as competent as those in developed countries. You cannot compare apples to oranges.

[@user-wc1sm8cj8s]

@@singalore Well you have a point, but I think the cost of living in their area also contributes to this a lot. I remember my former 2 coworkers, a Filipino and an Australian, the Filipino is more senior and has more technical background than the Aussie. But the Aussie is paid more since the company is actually based in Australia and the Aussie is locally employed there, so Australia's wage applies to him.

[@singalore]

@@user-wc1sm8cj8s I dun think this has to do with the cost of living. Its the overall work culture and attitude. There are talented and hardworking Filipinos for sure, but most of them prob left the country.

[@user-kn6vw4sr2r]

Wow 30k starting? May i know what year and company? 20k nga lang sa akin

[@unofficial4650]

It doesn't matter you have to start from somewhere. It was same with India and kind of still is. But now we have a huge start-up ecosystem. These start-ups pay more than product based companies and because of this now there is a huge hike in salary and quality of work in India.

[@ehjeibrat6100]

yes indeed...Philippines has young population..good english...very loyal as well

[@jofervillanueva308]

The indirect jobs brought by BPO is indeed massive too. I work in a BPO, 3 yrs ago and we're the only establishment in the area. Then small business owners started to build their sari sari stores, apartments, laundry shop etc. Today we now have a jollibee and McDonald's nearby and other restaurants open 24 hrs with more customers at night because of our BPO. It's fun to see businesses adapting to the culture.

[@sheryllovestobake9898]

Although I am not benefiting from our gov ex. Sap or ayuda.. I am so happy by reading everyone's good comments of how happy and proud they are how our country has become... Thank you so much beautiful people from any country, for trusting Philippines my beloved country.

[@ronin4334]

The BPO industry here in the Philippines greatly helped the economy of the Philippines during the nationwide lockdown because of the pandemic.

[@FebiMaster]

I think it’s not only IT, but a lot of other jobs as well, i’m Indonesian and i remember a friend of my mom, whose job is an english lecturer in my university, saying that there are several filipinos in her office working there

[@deafgate7473]

BPO might give leverage for the current Philippines. But it's also the greatest weakness for the future economy of the Philippines. BPO is a fragile industry that it could tip over with just a simple problem whether internal or external. I wish we could truly be a competitive tech giant in the global tech and service industry and not just for outsourcing which robs most workers of enough sustainable income.

[@andthestorybegins5597]

Yes, I don't know if I'm being paranoid or what. But there's no security in a lot of BPO companies. I have seen and experienced accounts pulling out and transferring to cheaper countries. It's more devastating if the company was small cause the transfer of employee will be longer.

[@johnsicnarf6924]

@灰原引守 we know that and president du30 is pushing it right now I hope the senate will agree of it.

[@johnsicnarf6924]

@灰原引守 in terms of this it needs to pass through the senate.

[@gintolsa4978]

Just strike while the iron is hot

[@indiasuperclean6969]

BUT SIR MY INDIA REAL SUPERPOWER THIS INDIA ERA 🤗🇮🇳 THIS WHY IM VERY LUCKY TO LIVE IN INDIA 🤗🇮🇳 THE SUPERPOWER RICHEST AND CLEANEST COUNTRY, I CAN'T IMAGINE IF I WAS NOT BORN IN INDIA , WE ALWAYS RESPECT FOR WOMEN AND WE HAVE TOILETS ANYWHERE , INDIA IS ROLE MODEL COUNTRY TRUST ME 🤗🇮🇳 I KNOW MANY PEOPLE JEALOUS CANT LIVE IN INDIA 🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗

[@auroraschaefer8075]

WOW! Just as I expected, because the Philippines started to develop IT through the use of IBM in Offices in 1968 or earlier. Before, only the Engineers were working on the IT , but later, this was encouraged in Schools. The COVID 19 Pandemic gave also chances for the Schoolchildren learn IT due to distant learning usage in the countryside , enabling them to get famlliar with Internet. There`s really good future in the Philippines and for the young Filipinos who wish to work Overseas. AURAPHIL thanks for sharing. GOD bless!

[@ericraquedan4418]

Q&A pyramid + twin pyramid + triple pyramid =?

[@zenaydaselenejardinel4259]

Stay safe and Filipino people love you so much too. And GOD BLESS.

[@tab529]

Philippines is the engineering design center .Majority of engineering consulting companies used Philippines as their based for outsourcing engineering design work as salaries are too competitive and will save companies a lot.

[@LarryfromPH]

Really? Even engineering design? Wow.

[@bluesky.believeitornot.1882]

Tony Siliman: Do you have some kinda survey that you could share, saying filippinos come from an engineering and design country?. Cause I'm attached to a French Global engineering and design firm,which has offices at most part of the world. With over 400 engineers attached to this firm. Strangely I've never heard of a filippinos who is attached to our firm as engineers, neither have I heard or even spoken to any filippinos from anyone of our offices in different parts of the world. We have many Asian attached to our firm,they're mainly Singaporeans, Malaysians, Japanese and Taiwanese. None one from India or Philippines.🤔

[@designengrwafu5310]

@@LarryfromPH Yes, like me

[@deshawnterrell6249]

And filipinos are the most common business owners in uk

[@aaronandrade7888]

Is it really true? Someone also told me that.

[@ericcamanuelabiera2051]

❤️

[@strawberryshortcake_1994]

@@aaronandrade7888 foreigner knows more

[@Hana-hc8cu]

I may add to this the Filipino women are also 2nd to most who applies for patents all over the world.

[@gilded.2477]

Love filo, indo and malay people from india ❤️

[@businesswatch6689]

Accenture, Deloitte, IBM and DXC are the four leading IT Companies which have satellite offices in the Philippines.

[@christopher19843]

Cognizant also.

[@bler43]

add TaTa consulting

[@trixiemp890]

DXC ❤️🥰

[@thinaalcan1834]

Im a proud Medical Transcriptionist for 25 years 👍❤️🇵🇭

[@dansky03]

The IT future of the Philippines is so bright. The government just need to maximize it. Most of the fortune 500 companies have their contact centers/shared services office in the Philippines.

[@singalore]

Not true, IT engineers from most PH colleges are not well trained. Better engineers in India and China

[@dansky03]

@@singalore well for my case, I'm leading IT teams mostly from Indian practitioners. But what I'm saying, the momentum is there. PH is the call center capital already. They need to tap more IT areas. IT is not just about coding(software development). It is so vast and evolving. We have KPO, RPO, LPO etc. So it can be HR, Finance etc. This field is not just for IT graduates imo.

[@christopher19843]

@@singalore Nope, I'm a Senior Software Developer and we have a lot of clients belongs fortune 500 company mostly US and Australia. And we have a growing numbers of clients from Europe 😁

[@fundaentertainer1740]

@@singalore LoL🤣

[@edgar-mmxxiii]

Philippines has a great potential but the government should do more to make ease of doing business better and curbing corruption, red tape as well as maintain peace and order.

[@firkalali5302]

Correct. Too much red tape bureaucracy. They need to learn from Singapore government where ease of business is so easy, hence, investors are flocking in droves.

[@tekashiii]

@@firkalali5302 easier said than done. singapore only managed to do it cus their government system is basically like china. progressive nations in exchange for real democracy

[@indiasuperclean6969]

BUT SIR MY INDIA REAL SUPERPOWER THIS INDIA ERA 🤗🇮🇳 THIS WHY IM VERY LUCKY TO LIVE IN INDIA 🤗🇮🇳 THE SUPERPOWER RICHEST AND CLEANEST COUNTRY, I CAN'T IMAGINE IF I WAS NOT BORN IN INDIA , WE ALWAYS RESPECT FOR WOMEN AND WE HAVE TOILETS ANYWHERE , INDIA IS ROLE MODEL COUNTRY TRUST ME 🤗🇮🇳 I KNOW MANY PEOPLE JEALOUS CANT LIVE IN INDIA 🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗

[@singalore]

@@tekashiii Not only this, Singapore has a very hardworking population, working 12 to 16 hours a day is not uncommon. This is hard to find in the PH. Too laid back

[@LarryfromPH]

Then again Filipinos are about to elect as president the son of a corrupt ex-president and a dictator. The son himself had already been charged of corruption and still Filipinos are idolizing the guy. Where else in the world you can find that kind of people?

[@myteachermary7714]

Very good for giving job opportunities to the Philippines, please support the BPO employees also, for their benefits.

[@BelusTraveller]

Yes I love it, They are a Good people of faith, Like America used to be, wishing a bright and prosperous future to such a people, God Bless,

[@hunkai5804]

Most Polite and soft hearted people i know are philipinos. love from IN

[@tinyarchers4944]

I am also working in BPO and most of my consumer hate talking to our automated system (AI), they would stay on the line for about an hour just to speak with a human being.

[@johnclark7973]

@灰原引守 You are 💯% correct! Humans are needed in call centers. 👍

[@reggiegermar7291]

I agree. NLPs and chatbots are not very efficient and sophisticated nowadays, especially if your location has very poor internet connection. A good and reliable internet connection is the backbone of information technology and automated services. That is why the government and private sectors should keep improving the infrastructures for technology and the internet.

[@freshbakedclips4659]

@灰原引守 current A.i yes, it cannot replace humans yet. But gpt3 has some promise to automate callcenter calls.

[@rickv9180]

@灰原引守 May I ask, and if you'd oblige; what programming languages do you specialize in? I'm looking to start programming, especially programming AI, what must I learn? Thanks in advance

[@myoptimumpride5178]

@光宗耀祖啊 are you a chinise

[@titosarmiento8333]

I have followed thoroughly the evolvement of outsourcing job.first I'm thankful to America of opening and started this industry.Secondly, i want to thanks the indian software engineers who pioneered this outsourcing job. In behalf of all Filipinos thanks 🙏 for giving us this opportunity.

[@sandipk2575]

Indians r now more interested in start ups...43 unicorns last year in India...will overtake China in next 7-8 years..

[@tolonggesvlog3561]

I've been working in bpo in ph for almost 3½yrs now and most of our customers are prefer to speak to a real person than AI especially if they have further questions.

[@natsumidesu8019]

I was really hoping that by now that the BPO industry is thriving, this is also the best time for Philippines to start investing on the tech manufacturing sector so that the transition from the present hub could be more easy and smooth, hopes that the government would be fast enough to anticipate the changes in case the transition from PC to AI comes.

[@eduardochavacano]

now, its all about hiring cheap labor. No more communications training and communications coaching in a lot of major companies.

[@allengina1091]

My husband before we get married , everytime he called the call center it was always Filipino who will talk to him. And he was amazed because he said filipino are the most respectful, helpful and very patient agent in the planet.

[@HarryTanLego]

Yoohh. Viva BPOs in PH. Viva Filipinas! 😍

[@yasharyan4024]

I am from India ✌️

[@nananananana2900]

namaste india, mabuhay sending love ❤️ from philippines😘🇮🇳

[@J__C_]

Toh bsdk main kya karun

[@MyFirstHandle]

We have Indian neighbors here renting in our apartments. They look really happy here they can have all those sexy girls wandering around without any veils.

[@jocelydinatale6714]

Wow!!! That amazing news, hopefully in 5 or 10 more years Philippines will be one of the successful country in the world, gaining more business and very good economy, in the future mabuhay...👍🤗🇵🇭

[@kilometer6712]

Go go Philippines. Bilis pa! Walang tutulog tulog sa pansitan baka kayo maiwanan.

[@jamesmarcus4105]

Really very amazing almost every Asia countries is growing rapidly, but I'm new to Bitcoin trade and I've been making huge losses but recently i see a lot of people earning from it. Please can someone tell me what to do?

[@jamesmarcus4105]

@Albert John How can someone know a professional account manager that is trustworthy when legit once are hard to find this days.

[@craigpotter1262]

Same here, My portfolio has been going down the drain while I try trading, I just don't know what I do wrong,

[@jamesmarcus4105]

@Albert John can I have her info please

[@jamesmarcus4105]

@Albert John Thanks a lot.

[@jamesmarcus4105]

I'm contacting her right away.

[@enerjhonbarrientos7005]

I just left my previous employer because I realized too late that I had been getting the short end of the stick. My basic salary was 27k pesos and the package was roughly 30k for the past 3 years and I just signed in a contract that offered me 40k salary package with best working environment according to the folks I've known who are working there. Can't wait to start this coming March 😁. Oh I forgot to mention that I was in supervisory position from my previous work 😂. I hope the party list representative for BPO industry advocates passionately a competitive salary packages and HMO pertinent to country's GDP coming from BPO sector.

[@wavemaker2077]

Congrats!

[@JGEntertainmentTV]

So far so good. They would prefer to call or chat a BPO agent rather than pressing keypads with those automated answering machines. Even if there are applications to do self-service options, they still call a lot specially with those who have multiple questions.

[@indiasuperclean6969]

BUT SIR MY INDIA REAL SUPERPOWER THIS INDIA ERA 🤗🇮🇳 THIS WHY IM VERY LUCKY TO LIVE IN INDIA 🤗🇮🇳 THE SUPERPOWER RICHEST AND CLEANEST COUNTRY, I CAN'T IMAGINE IF I WAS NOT BORN IN INDIA , WE ALWAYS RESPECT FOR WOMEN AND WE HAVE TOILETS ANYWHERE , INDIA IS ROLE MODEL COUNTRY TRUST ME 🤗🇮🇳 I KNOW MANY PEOPLE JEALOUS CANT LIVE IN INDIA 🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗

[@BcdBoi]

Chatbots will be better in the next few years...and voice AI are also becoming smarter...so yeah we need to upskill...not to depend on voice or chat work but upskill with other tech jobs

[@eduardochavacano]

especially during the holidays. Lonely people just call to vent out their frustrations.

[@Stephen_Jabs]

Because of that Philippines should rise again!

[@indiasuperclean6969]

BUT SIR MY INDIA REAL SUPERPOWER THIS INDIA ERA 🤗🇮🇳 THIS WHY IM VERY LUCKY TO LIVE IN INDIA 🤗🇮🇳 THE SUPERPOWER RICHEST AND CLEANEST COUNTRY, I CAN'T IMAGINE IF I WAS NOT BORN IN INDIA , WE ALWAYS RESPECT FOR WOMEN AND WE HAVE TOILETS ANYWHERE , INDIA IS ROLE MODEL COUNTRY TRUST ME 🤗🇮🇳 I KNOW MANY PEOPLE JEALOUS CANT LIVE IN INDIA 🇮🇳🤗🇮🇳🤗🇮🇳🤗🇮🇳🤗

[@Stephen_Jabs]

@@indiasuperclean6969 haha is that so....

[@raghavtrehan4590]

@steven Jobs This is spoiler pakistani troll account. Kindly ignore

[@Stephen_Jabs]

@@raghavtrehan4590 Yah I know he is so hilariously need attention

[@mercedesebert629]

Thanks for this very INTERESTING PROGNOSE over my country PHILIPPINES and hope the Asian Countries will be going forward to be a progressive nations in the coming years.

[@RenDRez]

Thanks. nice vid. i'm an IT analyst, 54 yrs old. that means... retirement is still far fetched. way to go Pinoys!

[@zereprotsenzerep652]

During this day of worldwide pandemic one industry which got possitive result was outsourcing which you can do business without face to face contact.

[@levelupoutsourcing1093]

I love the work you guys are doing, and I'm so excited to see how you continue to grow.

[@arnorencillo8411]

This is true. The fact with the classes I have handled, most students excel in English and very challenged with our own language - Filipino. They can't speak in straight Filipino sentences! Our language, I think, is dying and it's just sad to think that government doesn't even think to make any solution to stop this from happening.

[@pinoyislander4400]

Filipino students now a days are lazy to learn. Those in the big cities students spend more time in Malls than instead of studying at home. While theose in the provinces students are good in school because they have no Malls to waste precious times.

[@fourtgotme7886]

It's indeed sad but there's this mentality where everything changes over time like how japan think WW2 is a part of the process it's sad but they just gonna move on with it and live their lives for tomorrow

[@hnverunque]

Filipino language is a very dynamic language. It'll never die, it will constantly adapt to changes and alterations of the language.

[@wavemaker2077]

Don't worry. Once the Philippines becomes a highly industrialized country, the people will not think inferior anymore compared to the other industrialized country. So the rich and the middle class will not think anymore that rich people should speak English while the not so rich people speak their local language.

[@madamcurry9297]

The Philippines should boost their Internet fastest connection ( uploading and downloading) that will sub-par other countries like Hongkong, Singapore, South Korea. Just like Hongkong and Singapore there are more stock market traders now. This will entice international traders to live in the Philippines bcoz it is cheaper than Hongkong and Singapore.

[@MarkyGo]

Don't worry Elon musk Space x star link satellite broadband is coming to the Philippines very soon. It will be considered the fastest internet around the world.

[@dongshengdi773]

@@MarkyGo Star LINK monthly subscription is $500/month 😂 Starlink Premium will cost $500 a month compared to $99 per month for the standard plan. You'll also pay $2,500 for the antenna and other hardware, compared to $499 for base plan, and will need to leave a $500 deposit to reserve the Premium dish.

[@semi5alpha]

50 Mbps is not bad.

[@cesarubane1169]

God blessed the philippines Amen.

[@GanJinLan]

We Indian men will continue investment and trading in Philippines.....

[@denverovilla]

Join the wild ride

[@miny.3205]

I'm happy for the Philippines 🇺🇸mabuhay

[@lordsemblante1313]

I'm really proud to be a part of this industry..

[@cherish6972]

Pilipinas fighting💪 my nephew who also work in cc currently live with us in our house, and i was mesmerize how he spoke fluently in english while working from home (becoz of pandemic) but very different when we talk hahahhaa., God bless our country.

[@francis9428]

Everyone in this comment section either says *"PHILIPPINES FTW!!!🇵🇭💪🇵🇭✊🇵🇭"* or... "This is bad, we shouldn't be proud about this"

[@wilmahughes9879]

Go, Go, Go Philippines 👍👍👏👏 Thanks for Sharing, from Sydney Australia 🇦🇺 🇵🇭

[@JA2k24-2]

From my experience working in the BPO industry, people really hate talking to an AI even racist folks would rather talk to me than to an AI.

[@wavemaker2077]

The medical, legal and accounting outsourcing was not even mentioned here. The Philippines is also cornering a big chunk of outsourcing from those fields that I mentioned.

[@nbapbaupdate8338]

I am happy for my country 🇵🇭

[@harishswami8874]

India ❤️ Philippine are economic super in future

[@strawberryshortcake_1994]

❤️❤️❤️

[@misfit7024]

Infrastructure is limited tho. We don't wanna touch the borders of North since it would trigger another 'dispute'. It's probably the last source of untouched natural resources.

[@jaffetcoronado3728]

I am working in BPO industry for 6+ yrs and I am so proud of this industry.

[@Warawarayadnus]

Outsourcing giant? YES! Underpaid by capitalist company/bosses YES! Retirement Fee NO!

[@salterrae2525]

Some medical transcription companies here closed as workers were replaced by voice recognition machine but there are still some medical transcription companies that exists as there are accounts that only a human ear can efficiently transcribe.

[@jorgeprudencio3944]

Thanks for this informative video. I think the development of AI is never a threat to Filipinos. Clients and customers prefer to speak with real people with a heart, not with bots. It's not just the accent or grammar, but Filipinos genuine hospitality is the key asset in winning the BPO race.

[@genzph2286]

our country is still incomptent in export and manufacturing due to fragmented geography that makes the supply chain more expensive the reason why most of our billionaires only building malls rather than factories because of bigger ROI . Filipinos must admit that we cannot be rich like japan, korea etc. because our culture didnt promote entreprenurship ,self sufficiency and believe that god provide everything.

[@LeuBlue]

Unfortunately religion, and culture inhibits our economic potential.

[@santafilipina9020]

You can both believe in God and also be in control of your life instead of "bahala na." I think this is lost on so many Filipinos.

[@xaviercopeland2789]

@@LeuBlue that’s not the case. The US was very religious during its ride to the greatest power in the world, and it doesn’t have to stop progress. I mean, the Parable of the Sower directly contradicts the idea of you not having to do work with what you are given since the lesson is that you have to do as much with what God has given you and work for it.

[@LeuBlue]

@@xaviercopeland2789 not really, The law wasn't controlled by the church unlike the Philippines.

[@LeuBlue]

@@xaviercopeland2789 racism, massacre and exploitation is not "very religious" those words are the things the Americans did the become how it is today.

[@keurikeuri7851]

On the english literacy part, the current workers grew up on mostly english dominated education. Even foreign non english shows several decades ago were dub in English. With that, the previous generation were forced to learn the language not just in school so that they can enjoy their entertainment. Now mostly everything is dub in Filipino even american movies and series. Also Currently education in the Philippines is trying to incorporate more of the Filipino language. I have seen today math, science and physical education curriculum which are translated to Filipino and teaching my grade 1 niece filipino version of math always gave me a headache even though I love the subject. I know we Filipinos need to be patriotic but I always think that learning a subject in a language not usually being use when we start working is a bad idea. I hope the next generation will not suffer with unemployment as there is a possiblity English literacy in the Philippines will start to decline.

[@maalat]

Math is another kind of language. Better use the primary language, Filipino, to at least tease the concepts and use English words and concepts that can be very difficult to translate. Besides numbers and math symbols are universal, no need for translation. Many math lessons in English are convoluted and can be explained in more understandable English.

[@Thekomokoro]

Pepa Pig and Blippy will save the Day. Nose Bleed ago sa mga bata ngayon. My Son's Grade 1 classmate in a Public School cannot event speak Tagalog but knows how to speak fluent english.

[@godofcows1124]

I would rather have an r&d and manufacturing capable country but I guess outsourcing is better than nothing.

[@Ken-sr6eo]

Philippines has so many to offer and future but because of our politician and corruption here in our country ruined that our beautiful future🥺🥺🥺

[@evelynliu8847]

YAY PHILIPPINES ❤️❤️❤️GOD BLESS THE PHILIPPINES ,🙏🙏🙏🙏

[@qhuizatlantis8484]

I once work on a BPO field as my first ever job it has a good pay ngl

[@alejandrolagarta1041]

Subscribed❤️

[@kabylamefanpage3210]

Love u behind asia

[@BehindAsia]

❤❤

[@kabylamefanpage3210]

@@BehindAsia from which country Are you

[@yasharyan4024]

@@kabylamefanpage3210 🇵🇭

[@andreijeannego2041]

Proud Business Process Outsourcing Worker here!!! A thankless but nonetheless fulfilling field.

[@denver1222]

Giant Business owners: Foreigners Workers: Locals Wage: 7-10USD per day Could have been good if the problem of unemployment here is given more importance.

[@KellyNight-qk6os]

Good to know. The Philippines is also the World's top exporter of licensed/professional Nurses.

[@rodnayab3716]

BPO, IT, Call Center industries are the modern industries in the world, and those multinational industries are invested in the Philippines. The Philippines is the Largest International Call Center on the Planet today, pushed India in 2nd place, Good Job Philippines!, No wonder why the modern & world class tall buildings are mushrooming & thriving in Manila aside for modern tall condos for residences.

[@itsPinoyprince]

yes

[@teamodrt9034]

I love philippines,,,,lets move.philippines forward

[@enne1093]

Gogogo Philippines THE RISE OF THE TIGER 🐅🐯!! MABUHAY!,MAGKAISA SA PAGPATULOY NA PAGUSAD NG ATING BANSA SALAMAT MAHAL NA PANGULONG DUTERTE 💪🙏🙏!

[@alejandrolagarta1041]

Good job Philippines🙏🙏🙏

[@ChillManilaDrives]

Philippines Represent! 😎🇵🇭

[@infotech6953]

I am from Philippines I graduated on Bachelor of Science and Information Technology /IT and this true the Philippines are next and the next Generation become most powerful country in the world in terms of everything.

[@aidaladang8113]

God bless Philippines its better country now thanks for sharing

[@romeocivilino6667]

Other than BPO(Business Process Outsourcing), KPO(Knowledge Process Outsourcing) is also growingly increasing it's shares in the Philippines' growing Services Sector.

[@myra8158]

Pls make more contents about the Philippine Military modernization

[@imnotrealsteph1044]

You're so patriotic

[@paulvicentevcurimao5596]

Technically, PH is the largest BPO personnel giant in the world. If we are talking about ACTUALLY getting the bigger pie, by ACTUALLY participating as an INDUSTRY PLAYER, then the biggest BPO is INDIA.

[@gecko1131]

I applied in IT company for software/hardware engineer but always rejected they all says that you should be a brand model, actor or a manager. 😡😤

[@airwavetophits8280]

Rise and Shine Asia

[@donieambrocio403]

All these are awesome. My only reservation, all these progress do not reach or spread-out yet to the countryside, thus, decongest a bit Mega Manila, with hope, that, even the lower-classed workers be given a decent salary grade and incentives ! May soon be, Amen.

[@carlcharm9873]

YES, Indeed, Philippines best in customer service

[@aungmyintoo4635]

Philippines need to become export country like Vietnam if it want to survive economically in the near future.

[@strawberryshortcake_1994]

It will happen soon

[@rickinhawaii]

Fantastic information 👍👍

[@sonnygram9457]

Cheaper expenses than American workers, works a lot harder, rarely call in sick, no unions, devoted and proud of their performance and dedications, easiest for other countries to understand because of better pronunciation of the English language

[@samgiestrada1927]

I do hope filipinos also will start to appreciate those people who work in the BPO's. Its true that during pandemic this industry is the one who helped the economy of our country afloat. But reality is sad, when ordinary pinoy look down of those who work there. They thought that agents in BPO are not professionals. Get rid of this mentality pls. Lets be proud of them. My son's are working in BPOs companies and I am proud how they work hard to earn a living and pay their taxes on time. Big respect BPOs. 🇵🇭🇵🇭🙏🙏👍👍👍❤❤❤❤🙏🙏🙏👍

[@meijimarts111]

The Philippines have a system of exploitation in placed, bright, eager and a young population are needed for industries abroad without these young people actually going abroad to compete for jobs. Tech companies in the Philippines aren't known, most are disguised as tech companies but are in fact manpower companies providing cheap services, the result is that the top get to skim off the dollar while the bottom gets the leftovers. Tech isn't popular in the Philippines, the Philippine economy is built around the mobility of people. Tourism, services, and remittance sectors are always the key to financial success for many business owners. The Philippines is a consumerist state with a junk food economy, not an innovative state.

[@boni4782]

though I am a Filipino, I agree. But hopefully we'll get there an innovative state. Not many states are innovative tho.

[@joanurb8015]

At least that's something than let's say just sitting around or us having to go abroad and look for a job. Now its just on our backyard. It's just the same shit we do but at least it's not very far. That's an innovation already . What tf you talking about.

[@LarryfromPH]

Tell us a developing country which is already innovative. PH is also still a middle income country.

[@freshbakedclips4659]

The next admin will surely address this problem. We have the best candidate running for election this May, and he is the most experienced politician with the most good track record.

[@S-titik]

What?... this is very new to me. Maybe i should check it up.

[@carloreputola3094]

Philippines is the best country let s fo Philippines

[@Amitdas-gk2it]

Interesting