Why this Ontario man was unable to collect his lottery winnings

[@fredguy2188]

They don’t ask nothing when you buy the ticket except if your want encore but here comes the questionnaire when it’s time for them to pay

[@lmeirelesxo]

I buy lotto tickets and the cashiers always tell me to keep the receipt with the ticket for this reason.

[@Baboon001]

Just like insurance companies. When they get the payment, there is not question. As soon as it is time for you to collect something, they will ask you 1001 questions.

[@Hundr_]

No one makes you buy it either. Stop complaining like an ignorant fool. @fredguy2188

[@patricialabbe1416]

Ridiculous reason for not making payout for not remembering where you bought ticket if you have more than one. Also silly to keep receipts for same reason. They know where you bought tickets 😮

[@DunDun-e43]

@@patricialabbe1416 At least make it a multiple choice so we can remember but I guess the less they pay the better like insurances

[@JozefaMirek]

OLG WANTS TO PLAY BUT DOES NOT WANT TO PAY. THATS A CRIMINAL MAFIA

[@kermitvonklausenberg2025]

👍

[@46babaganoosh]

That's the government at it's finest.

[@junkfoodguy]

you think likr offshore isnt mafia

[@BluntedZephyr]

@@46babaganoosh Dec 20, 2012 - Ontario Lottery and Gaming Corporation began its process to modernize - or privatize

[@46babaganoosh]

@@BluntedZephyr So what exactly is your point?

[@user9b2]

The only proof requirement is your signature, a lottery ticket could be a gift and the hold has no idea where it was purchased or any order details.

[@philipc239]

Exactly 👍👍

[@force-09]

especially when you switch stores frequently..how the hell I'm gonna remember where I bought the ticket? That's why when I buy a ticket I never wish to win big, I'm happy to win between 100 to 500.

[@thedon5810]

So he has a signed physical ticket but still can't collect.....

[@jumbome7420]

Yea there’s more to the story

[@thedon5810]

@@jumbome7420 exactly, relative works at a convenience store maybe?

[@jumbome7420]

@@thedon5810 most likely

[@fgk765jkh]

READ THE RULES DUMMIES.

[@mikeohagan2206]

OLG screwing this guy over a small ticket is sickening. they know when and where it was bought. and can look it up.

[@butwhytharum]

so i can go print out a ticket that has the jackpot winning so i can claim it?

[@mikeohagan2206]

@@butwhytharum if you have a photo copy of the winning ticket you can claim it but you might not get the money if the original ticket shows up.

[@butwhytharum]

@@mikeohagan2206 when does the winning ticket show up? A year from now? 2 years? How can I claim it but not get the money if it shows up 3 years from now? That doesn't make sense. If I'm claiming it I get the money now.

[@5Cats]

@@mikeohagan2206 You'll get nothing if the original shows up, that's the reason they delay for anything unusual. In this case if someone came out and said he stole it & knew where it had been purchased (like had a receipt or credit card statement) they could figure it out. But there is no other claim, so they should just get over themselves and pay it out.

[@jimbo1959]

That's because of all the SCAMMERS!!! Mainly from the store owners and their families!

[@DaKrawnik]

You didn't think that through.

[@eatwithcandy7147]

Oh yeah

[@Sid-gu5qk]

Yes.

[@sonnyc3826]

i think that is the case also...how does someone not know where they bought their ticket?

[@ivannovotny4552]

As we saw in so many instances in the past.

[@russjones4526]

What does it matter where you bought the ticket. You’ve got the winning numbers. Omgosh!! Just ridiculous

[@chriskitchen4772]

Ridiculous is right.

[@craigsevery6274]

Well that's the lottery for ya.

[@kylelee7254]

It's like when insurance scams you out of a valid claim

[@butwhytharum]

and dashcams are for what reason?

[@walterhason269]

Tell OLG to check the store # on the tickets, A holes.

[@barbandsarge]

OLG knows where it was bought... they need the winner to confirm the location to verify they are entitled to the prize. Suppose your winning ticket was stolen and the bandit tried to claim it.

[@donnicholson3170]

​@@barbandsargethat would be your problem because you let someone steal it.

[@barbandsarge]

@donnicholson3170 ... dear .... you missed the obvious point.... the bandit would not know where it was purchased and would not get the $$. That's why they have this practice of verifying the location of purchase.

[@donnicholson3170]

@@barbandsarge if it's that important why don't they issue the ticket in the persons name?

[@barbandsarge]

@@donnicholson3170 ... why don't you send that suggestion to OLG?

[@CanadianSmoke]

Hmm... so the OLG was dragging their feet past the year deadline so they could legally void the ticket... how wholesome.

[@5Cats]

No. Once a claim is made there's no time limit. NOW: Why can't OLG just visit the store, get the video of the purchase and presto! No issues? They don't need to wait for a claim, they know the next day.

[@CanadianSmoke]

@@5Cats Thanks... I didn't know that. Their response should have been more professional.

[@5Cats]

@@CanadianSmoke YW and absolutely they have not handled this well at all. Unless there's untold factors? It should have been resolved within 6 months. 4-6 weeks is normal, actually, but forgetting where you bought it makes for delays.

[@mickraybam6012]

They know already… Store video surveillance would confirm. Retailers get a percentage, so they obviously must know the retailers..

[@andg5194]

each ticket has retail terminal ID number printed at the bottom. Just go to locations you might have bought the ticket and see if the # matches?🤔

[@pel1155cdVc0p]

I’ve found that sometimes they update the machine and the number changes. If you go to the same locations often, write down their ID number and check it once in a while.

[@estellachin5827]

What if you live in Niagara Falls and was out visiting in Ottawa and Smith Falls where you might have bought lottery tickets 7 months ago. In the interim, you might have also bought in Mississauga and or Barrie or Orillia? Perhaps they should only sell tickets on line only where at least they can trace the IP address? Oh, but wait what if it was you child that bought and he was a 12 year old instead of you or your ex- wife who divorced you and while on the way out the door, saddled your credit card with the thousand dollar purchase not expecting a windfall?

[@5Cats]

@@pel1155cdVc0p We have the same numbers from 37 years ago at my workplace.

[@cao6496]

bad guys had no idea at all and dare not do it if the original winner is an innocent senior.

[@ZoomZoomMX3]

If the ticket has been authenticated and there's no one arguing the ownership. But who can remember what other products they bought at that time

[@haweyorashid9419]

A lottery ticket is not an everyday item, so it is easy to remember where he has purchased it if he purchases it is easily recalled if he has not had amnesia

[@Jaysfan7493]

I buy tickets everywhere and don't know where each ticket is purchased.

[@5Cats]

Keep ALL your receipts! It isn't that difficult, you're keeping the tickets, right?

[@mj24672]

@@5Catswho gets a receipt when buying from a lottery booth?

[@5Cats]

@@mj24672 Um, I work as a cashier. I offer receipts to everyone who buys lotto. If they paid with a card it's not important, but cash? Ask for a receipt.

[@cao6496]

when you become a senior, a ticket seller may tell you that you win a few dollars and you are more than happy but the ticket seller then goes to claim jackpot. are you happy?

[@Jaysfan7493]

I check my tickets so when I go to the clerk I already know what to expect.

[@yogeshbhadresa9235]

Why lottery sellers names are not printed on lottery tickets or why is not compulsory for selling agents to put their stamp on tickets?

[@user-yg1dg6xm2g]

Because the tech to make that convenient would cost OLG money to implement.

[@TheMapleReport]

@@user-yg1dg6xm2g Actually OLG incorporates the Terminal ID in every ticket purchase and by going to each location you purchased a ticket from in the past during that period you could theoretically track down where, when it was purchased. But to find that terminal for a thief is hard to do.

[@5Cats]

All that information is known by OLG, they instantly know exactly where and when: they want YOU to know it too! Keep your receipts, or use a debit or credit card. No issues.

[@pearlyq3560]

It's irrelevant WHERE he bought the ticket!! The fact is he HAS the ticket! They don't tell you it's required to to have a receipt,

[@Gryphyn3]

It is relevant. OLG has a security team that calls the store where the ticket was purchased, they ask for video footage and/or a receipt from the exact date and time it was purchase to verify the claim. I'm guessing the store can't verify it.

[@xxsteev]

For those who are unaware. It is unrealistic to not remember where you were on the date/time printed on the ticket. Ticket fraud has been happening for years. U walk into a variety store and get told you’re a loser/your ticket lost just for the clerk to try to steal your prize and claim the money for themselves. Something is off here for sure even if that dude isn’t fraud he needs his brain checked medically.

[@3e1rtamarraw]

A lesson for lottery players, ask for a receipt from the distributor and attach proof of purchase to your ticket (s) also claim your winnings early. Don't give up!

[@philster6383]

I like the receipt idea

[@wardenwilson6725]

Just don't staple the receipt, to the ticket. Use a paperclip.

[@vturner]

yup, Ive been doing this since my last winning ticket 💯 they almost got me

[@user-yg1dg6xm2g]

A lesson for lottery players: Film every meticulous step. Record yourself selecting numbers, entering the store (location documented, of course), and capturing the suspense as your slip is processed. Don't skip filming yourself writing your name on the ticket and proudly holding it. If it all meets OLG's high standards, hey, you might just find yourself with a nice check!

[@wardenwilson6725]

@@user-yg1dg6xm2g Don't forget to declare your love for OLG!

[@Ont785]

Stupid rule.

[@jumbome7420]

Not really

[@billclay9511]

@@jumbome7420 Sounds like you need another booster

[@philster6383]

@@billclay9511 you could use your GED

[@stoneneils]

@@jumbome7420 Yes really. Adults are busy, we don't keep track of our every movement like gen-z.

[@jumbome7420]

@@stoneneils lol na there’s more to the story.

[@margaretbynoe8570]

Log full a crap when you have a ticket for so long how can you remember where you bought the ticket,what olc needs to do is revamp the lottery,

[@brianforgie7724]

No its working just fine for them.

[@tegandetermann3299]

I've been to variety stores that refuse to give receipts. If you don't make it clear you want one before you pay, after it's rung up, they act like it's impossible to print one.

[@courtneyvegan9448]

It's always possible. I went to circle k,and she crumpled my receipt. I then said I wanted the receipt. She printed me a new one. So it's possible.

[@atomixfang]

Why do we have to get the news to interject in our behalf to get things done? They should be punished every time this happens.

[@kaleeysmith8801]

because NEWS puts the on SPOTLIGHT and SCARES the scammer government.

[@rolandm9750]

Punished how? Is the gov't going to fine themselves? lol

[@UserBig1]

3 years ago, I decided that after having bought tickets for 43 years spending more than 100,000 dollars and having won twice about $500 I was better to stop buying them.

[@Улугбек.Холматов]

I suppose it is to prevent stealing of lottery tickets

[@jumbome7420]

Exactly

[@sonnyc3826]

and rigging it for yourself..whos to say he doesnt own the store it was bought at? or supposedly bought at?

[@kaoskronostyche9939]

The moral of the story is, as with everything, obtain the receipt for the purchase no matter what the item is.

[@julienielsen4462]

It made me so angry that during the pandemic they pushed the lottery everyday.

[@lionelhutz5137]

And those parasites who were selling those disinfectant wipes for $20 a pack

[@BonezBenz]

Best to get a receipt and keep them together.

[@fredguy2188]

Who does that

[@fantasummers3765]

@@fredguy2188 I’ve never gotten a receipt when I’ve bought a ticket.

[@vovin8132]

@@fredguy2188 Exactly, they don't expect you to so its less pay for them. And I don't see anybody complaining about the extra receipts printed for 6 million regular players, how many trees is that?

[@TravelingwithValeman77]

This was months ago. Who remembers every lottery ticket purchase? I buy tickets from a dozen different places in hopes of changing my luck and never get a receipt.

[@ronaldmccallum2111]

@@fredguy2188 I do. In fact, one retailer told me that they now require receipts for proof of purchase.

[@1967PONTIACGTO]

I sometime take months to check my tickets, and there is no way I would remember... you are allowed up to a year to cash in a winning ticket... who remembers where they were months or even days earlier!

[@courtneyvegan9448]

Track the store I.d. on the ticket. Sometimes I forget too, but I can trace the store I.d.

[@1967PONTIACGTO]

@@courtneyvegan9448 if that is possible, why does the OLG even ask the question?

[@Daywalker_27]

Even consider getting tickets from PlayNow? You want have to check your tickets, they notify you when win something

[@JackieBillyTom]

theres always a catch

[@jumbome7420]

Nope not true

[@lindamorton2066]

That’s ridiculous. It’s under $2,000!

[@casual35]

If it was stolen and it was rightfully yours, would you say that?

[@ronstephen72]

@@casual35 I'd say I fucked up. What if you had cash in your wallet and that was stolen or your credit cards? Which shows the question is irrelevant.

[@5Cats]

@@casual35 But in this case not one person has made a claim. Give it 6 months and pay it out even if they paid cash and cannot remember where.

[@casual35]

@@ronstephen72 Are you following the thread?

[@rolandm9750]

I tend to agree. Not a huge prize no reason to not pay this out except the ol' nickel and dime-ing.

[@douglasher5383]

Sounds like they didn't want to pay it out ......untel the news got involved ........makes you wonder ?

[@sheilahardcastle7708]

OLG grills you like a criminal when it comes to claiming large winnings

[@butwhytharum]

its your tax dollars... you cool with fraud taking it?

[@julienielsen4462]

I remember a few weeks ago the lottery cashier asked me if i wanted a receipt. I asked her do u need the receipt to claim the prize? She snapped at me and said that’s why i asked if you wanted the receipt. Which made zero sense. I should have told her i’ll do a complaint cause she sounded shady.

[@bobwhite4902]

A receipt is not REQUIRED, it just makes it easier for you to answer all their questions. If it was required, then the machine would automatically print one for you to take with you.

[@courtneyvegan9448]

She was having a bad day I guess.

[@LetsStartScratching]

Take picture of the ticket with receipt in store, a location tag will be recorded too. Stay tuned and informed.

[@61countdown]

You will own nothing and be happy.

[@jumbome7420]

I own lots and am very happy

[@MultiLinda7777]

i thought that was for Elon Musk

[@GrowFoodSustainably]

I'm spiritually rich.

[@grantclarkson9184]

Love it!!..lol sooo true.

[@Gryphyn3]

I'm an olg retailer and I can verify that when someone wins over 1k, they have their security team investigate, they call the retailer who sold the ticket, ask for security footage or a receipt of the exact date and time. They know he bought it.

[@Alan20888]

This is a last year ticket, some stores overwritten old footage every few weeks or months.

[@Gryphyn3]

​@@Alan20888 Ya and? The customer has a year to bring the ticket in. And they know exactly where the ticket was purchased. The footage is just there to identify the customer. Same for the receipt. Olg knows what store, and the exact time and date it was purchased.

[@Alan20888]

@@Gryphyn3 where is the footage, you thought the footage about customer picture sent to olg at the time when customer bought the ticket. Most retailers erase footage by New one every month. This is many months ago old ticket. No more thst purchases footage in the store.

[@Gryphyn3]

@@Alan20888 So? The retailer will have a record of the purchase even if they don't have the footage. They will have the ability to give a copy of the receipt. What's your point?

[@joes6620]

If OLG don't even wants to pay $1200. How can I trust there are no frauds in the game?

[@butwhytharum]

this piece of paper says i won 2million dollars gimmie money...

[@joes6620]

@@butwhytharum Wow! You can duplicate with the very same barcode and no one else claiming? Boy, you deserve the winnings!

[@butwhytharum]

@@joes6620 but what if I claimed your ticket? I still deserve the money because I claimed it not you...

[@joes6620]

@@butwhytharum You must print your name on the ticket ones you bought it. It's your responsibility to keep it safe. Just like any valueable items you have.

[@ironblud]

Just ask for your receipt every time. Problem solved.

[@adamdeere1]

I would think that the ticket could be tracked against the computer logs at the lottery provider .

[@lizannfortune5098]

So if I get a feeling to buy a ticket from the roadside shop while traveling, I need to remember the address. Interesting. Thank you for saying get the receipt cause I usually say no thanks when asked.

[@5Cats]

Or use a debit or credit card. That works too.

[@joelbell855]

Lotto commission should be ashamed of themselves

[@nancyrogers8377]

Sign your ticket. Keep your receipt. Know where you purchased your ticket or purchase from same place.

[@courtneyvegan9448]

No need. Store I.d. is on the ticket. Olg is scamming this guy.

[@ronstewart4545]

Isn’t that info on the ticket?

[@5Cats]

Yes, but they want YOU to know. In case of another person making a claim. There was no one in this case, so they should have paid it out long ago.

[@pacbdnabcde9203]

This could simply be avoided if when you by lottery ticket it should be by law to have receipt stapled to a ticket? I have went trough this more than one time here in BC and that's why I allways get my receipt when I bye ticket and tell everybody to do that for this reason. They also ask you if you are ask sole owner of the ticket and what was the method of payment (cash, debit, credit) and all that information is on the receipt.

[@sirhenrycurtis2220]

OLG knows exactly where it was purchased and to the millisecond at what time.

[@rolandm9750]

Yes, but they want you to tell them so they can "verify you're the owner of the ticket". It's not a mystery that's trying to be solved but rather a matter of proof, which in the case of a [relative] meagre $1k price is basically just "any excuse to not pay".

[@tle8328]

What the hell does that matter...he won!! Joke!!

[@ehbcd]

That's a load of crap I buy tickets all over the place and because of that I may not remember where or what day I bought it on, they know where and when it was bought they should have to prove you are or are not the rightful owner by getting video from the point of sale.

[@steveatlas3492]

I thought lottery terminals had a camera 📷?

[@5Cats]

@@steveatlas3492 No, that would just show the cashier all the time :> But every single store has security cameras. OLG should get the images asap, not wait for a claim. They know exactly where and when it was sold, eh?

[@Jenna-Tailya]

I won $1005 last year on 649. Went to the Casino and they cashed it no questions asked.

[@Ghost-ch6ik]

Buy online!

[@rongraham1951]

he probably found it in the garbage at his variety store

[@jackqueen5369]

But didn't each store has its unique ID too. Like some kind of permit??? This is ridiculous.

[@user-yg1dg6xm2g]

A tip for lottery players: Film every meticulous step. Record yourself selecting numbers, entering the store (location documented, of course), and capturing the suspense as your slip is processed. Don't skip filming yourself writing your name on the ticket and proudly holding it. If it all meets OLG's high standards, hey, you might just find yourself with a nice check!

[@rapslove9873]

They know where that tickets from it has a barcode

[@Alan20888]

Yes, they know everything, but want you to tell that information, otherwise someone pick up your ticket and get your winng money if olg don't go through this kind of process.

[@niemi5858]

This type of things happens all too frequently because OLG and other Governmental organizations can't demote, lay off or fire incompetent or negligent employees. They could all wear the same t-shirts that postal workers wear. The caption on the back say "Fire Proof".

[@NickKnight-c8b]

You show up with your lawyer when you go to collect your winnings. You'll see how fast You'll get your cheque

[@samhelfrich2901]

I buy at all different kinds of stores, so since hearing about this, I've started writing the store on the back of the ticket. Along with my name and phone number.

[@behroozdk]

He shouldn't have a problem finding where he bought the ticket, just look at the date of the lottery, and find it on your bank/Credit statement. Well, unless he paid in Cash...

[@courtneyvegan9448]

Store I.d is on the ticket

[@ZeusApalo]

then they should have the store machine number on each ticket

[@5Cats]

OLG knows exactly where and when: the moment it is sold it gets tracked. They want YOU to know in case someone else makes a claim. There was no other claim here, they have no excuse for not paying it out.

[@chunter3882]

I'm glad he got his money!!

[@frank5d289]

It’s possible the government staff have been working from home and finally returned to work

[@kermitvonklausenberg2025]

If you play several tickets in different places it is very difficult to remember all the locations and the suppliers do not always give the customer the receipt

[@courtneyvegan9448]

Store I.d. is on the ticket

[@hoanghuynh517]

Theres definitely more to the story...

[@krisskross8985]

Perhaps he is a store owner??

[@asindh]

OLG get a hold of yourself, happens to me, I buy tickets all over the place, I cannot recall where I buy. This is unfair to ticket holder. OLG is not CISS of is it?

[@RobertBernard-s8m]

And that's why I got the hell out of Ontario back I 1978. It's just as crooked as Quebec.

[@jumbome7420]

lol you moved because you forgot where you bought a ticket lol

[@gabrielakec739]

😂😂​@@jumbome7420

[@rexxx927]

Imagine being Walmart with no paper work or trace for the inventory it holds and assets this would be an issue well how is this any different?

[@ww5302]

This is scandal !!! I buy tickets all the time from difrent places. I don't check right the way. Also I have serious problems ... I do forget things.... I am talking with my doctor about those things... So I will not get the price if suddenly I am a winner ????!!!

[@buffystclair9042]

If he legitimately found it blowing across his lawn it’s his ! Myself I buy at at least 3 different places regularly but randomly might pick one up from a strange city , gas bar or wherever if I’m travelling. They know where it was bought, it’s identified by a number on the ticket. Only a small part of me feels sorry for anyone who might of lost it . I recently found a pull ticket for $5 prize. I took it the Walmart where I found it. They wouldn’t cash it because it wasn’t purchased there, two other lottery retailers gave me the same line. Im visiting in Alberta right now. I hope I don’t win here , maybe I just keep the $10 in my pocket so I can get risked being screwed closer to home by the OLG

[@DonaldJodouin]

the goverment must be involved.

[@thuydoan7496]

The lottery ticket is the receipt.

[@chrisharvey46]

It's simple store owners can not win at their own store.. Buy tickets elsewhere. In the 80s a store owner won twice on a friend's street.. Ya right

[@5Cats]

Owners no, employees yes. BUT keep the receipts! And don't sell it to yourself, let another cashier do it. It's all on camera too, I don't know why OLG doesn't just look at that.

[@TruthNothingButTheTruth]

They could just have printed the centre/store Number where the ticket was sold... on the ticket.

[@courtneyvegan9448]

They do

[@amirtbt]

This rule is made so OLG makes a profit on extending time to pay.

[@butwhytharum]

or..... that its really who bought the ticket thats claiming it.

[@5Cats]

Not at all. The unclaimed prize money is put back into the prize pool. They don't get a penny of it.

[@Rob-oy2hr]

Always ask for a receipt when buying your tickets.

[@winglee1976]

I’ve always insisted on getting a receipt and remember which store I bought my lottery ticket. The claim online was quick and easy, way faster than claiming at the OLG centre. Last year I claimed online for $5500 and within a week, my cheque arrived in the mail, I did have to submit receipt of where I bought it, and my id etc when filling out the online form. OLG is strict about having proof of you are the rightful owner of the ticket.

[@Mystic_Light]

So the takeaway is, always write the store where you bought the ticket, on the ticket! Sign the ticket immediately after purchase....but wait, don't do that because it'll mess up the lottery corp. Friggin legal mafia, right there.

[@courtneyvegan9448]

The store I.d. is on the ticket, no need.

[@5Cats]

No, don't write anything but PRINT your name on it (and address and stuff on the back once you win big, ofc). Keep the receipt, it's that easy. Or use a debit or credit card, that gives a record of it too.

[@nguyenhuunghia691]

Boycot OLG for a year! There are no rules posted requiring you to remember where you purchased the ticket.

[@pixelpictures7616]

Scammers.

[@annette8986]

That is stupid I buy mine all over Michigan doesn’t ask if you win

[@PriyaMomma]

If it’s over $1,000 they *can ask

[@bobwhite4902]

@@PriyaMommahere in BC , retailers at lotto stores (not convenience stores or grocery stores) can pay up to $2000 and we don’t ask any questions or check ID unless they look under age. Even then ID is only for age verification and not for any other reason. We don’t even ask where it was purchased.

[@Sodonewithchaos]

Welcome to Canada buddy 🤣🤣‼️at least we get to keep all winnings and not get taxed for half

[@Renee.Samuels88]

The OLG brings in over 500 mil in revenue per year. Are they telling me that they can't create a system that shows the exact location and time a ticket was purchased? Banks have a record, why can't they?

[@Hundr_]

Always get a store receipt and a lotto machine receipt.

[@kennyw907]

I would understand if it was 100k or more but come on give this guy his $1100 jeez

[@InstigatingInsulator]

Exactly I picked up friends up for them too!

[@jimtastic7076]

thats all he won was 1k. doesnt even cover rent

[@rexxx927]

the ticket is valid or its not if OLG did not have a trace whos fault is it really JUST ANOTHER WINDOWS UPDATE same chit different pile

[@marleneeisnor9719]

That’s pathetic. He should get the winnings

[@courtneyvegan9448]

He did

[@5Cats]

@@courtneyvegan9448 "It's in the mail" we can only hope it arrives!

[@Fun-Girlfriend-z4]

I support the rules…prevent fraudulent claims that a person bought the ticket, when they actually didn’t. Not saying that this is the case here.

[@aywitb911]

If you bought it with a debit card they will have a record of that transaction. Giving a receipt for every ticket bought should be mandatory not ask if you would like one tell the purchaser they need it to claim it..

[@The-Real-Kevin]

I drive a truck and buy them EVERYWHERE. I didn’t realize that was an issue.

[@InstigatingInsulator]

Completely

[@cao6496]

it may help avoid ticket selling stores from getting a ticket and then giving it to someone to claim the price but giving the original winner (maybe a senior) a few dollars.

[@stevemcentee2880]

If the ticket holder played by the rules,he would have had his money in a couple of weeks. The rules state you must present where you purchased the ticket. He can not.

[@5Cats]

There is no such rule, that's nonsense. You can cash them anywhere or go directly to OLG for large prizes. The issue is that they asked him a security question and he didn't know. It should have been resolved long ago (paid him the money) that part is bad, but some delay is part of the actual rules.

[@timcyntensen2166]

ALWAYS keep your reciepts!!!

[@jefftaylor844]

Two sets of rules ?

[@Transforming2024]

If you win, even though you get a receipt. Write down where you bought it, the time and what you were wearing and how you paid for it. The more info the easier the process.

[@Canuck13]

ALWAYS keep your receipt! No brainer. Sorry fella

[@courtneyvegan9448]

Store I.d. is on the ticket. No need for receipt. Olg is trying to pull a fast one.

[@wardenwilson6725]

It doesn't matter where, or when, I bought the ticket. I'VE GOT THE WINNING TICKET! NOW GIVE ME MY F**KING MONEY!!!

[@ArnoldLitke]

BINGO!!!! Just shut up and pay me my winning money!!! What else do I have to have to collect my winnings, 666 on my f...... forehead too!!!!😳😳😳😤😤😤🤨

[@wardenwilson6725]

@@ArnoldLitke Writing 666 on your forehead, would be one way to keep from having them take your picture.

[@missf4681]

Cant they tell if it went through his account?

[@Bigjohn928]

Is a scram don’t buy have you ever see a live draw in their game all computerize

[@JT-yj3tr]

They not only ask you where, but also when and if you bought other products. You might know where, but not always remember the exact date you bought.

[@keysersoze6603]

Olg also asks the name of the store ticket was purchased at, and the two major intersections of the store.

[@thedon5810]

How many different places are you getting tickets from?

[@cherylvl1036]

I often buy a ticket when I’m in a different city..it’s something I’ve always done so I can understand not knowing where he bought it. After seeing this I’ll be noting where I buy them from now on.

[@LeBasketballGuy]

I buy whichever store I happen to be closest by when I think of it, but I also check within a day or two so it's easy to remember. No remorse if they wait months to check the ticket or something.

[@TheClairemyst]

​@@cherylvl1036 it's something i do also. I would be lost if I needed to remember where. Guess I am going to ask for receipt from now on. 😢

[@user-sj7xv1er1u]

lots of players buy tickets from lots of different places, they think its lucky.

[@joes6620]

I don't normally buying tickets, but ones in a blue moon. I won't remember when that time I bought it.

[@thomast.9191]

Why don’t the tickets have the date, time, and kiosk machine ID so that OLG can track the winning percentage ticket down. I find it odd they can announce the location of the winning ticket but they can’t track it with a physical one.