Win Over Clients - Master Business English for Successful Customer Meetings

✅ DOWNLOAD THE ULTIMATE 300 BUSINESS ENGLISH PHRASES FOR COMMUNICATION IN THE OFFICE
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This video will look at how to deal with customer meetings and shows a general conversation and script between two salespeople/businessmen.
I designed this lecture to give you confidence so that you can help customers using professional, effective and efficient Business English.
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WHY SHOULD YOU ENROL ON THE 'IMPROVE YOUR BUSINESS ENGLISH FOR CUSTOMER SERVICE COURSE?
The quality of your customer service is an essential factor in the success of your company’s product or service. Keeping customers long-term builds trust and gives them what they need or want. You are providing valuable solutions to your customers for their problems.
In this day and age, Customer Care is so critical. It's evident in all professions. For example, you could be an Engineer, but you're expected to have customers and to help them effectively and professionally.
What's clear is that most companies nowadays require that their staff have excellent customer service skills. Your boss wants to see that you have a unified command of English for customer service purposes.
Language skills are essential for communication with your customer. You need to know how to get relevant information from your customers to provide excellent customer service addressing their needs.
You may also have to deal with a problematic customer, especially when using your second language. Expressing yourself quickly and resolving the customer's problem can be daunting. At the same time, you must remain calm, show empathy, and maintain professionalism.
Clear communication is vital. You need to understand what your customer is looking for from you. You should be able to communicate effectively with your customer. This will help you avoid any situations involving miscommunication involving customer expectations.
ENROL TODAY on the... 'Improve your Business English: English for Customer Service Course!'
toomeybusiness...
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ABOUT THIS COURSE
This is the most detailed and comprehensive Business English for Customer Service course available.
It covers all communication channels of telephoning in call centres, general telephoning, videoconferencing, face-to-face conversations and writing. Every workplace scenario imaginable is covered.
If you work or are about to work in a customer service environment, this is the course for you. For example, you could work in Human Resources/Personnel/Engineering/Accountancy/Finance/Information Technology/Production/Purchasing/Sales and Marketing. You might also be a student studying IELTS, BEC (Business English Certificate) or an MBA with a view to a career in customer care.
I designed this course to give you confidence so that you can help customers using professional, effective and efficient Business English.
The course covers Business English for Customer Service:-
When dealing with problems and complaints.
When writing.
When socialising.
When telephoning. (What is good phone etiquette?)
When meeting customers face-to-face.
In public (when providing a service.)
In Call Centres.
In the office.
At Trade Fairs, Exhibitions and Events.
Over videoconferencing.
When working in the hospitality sector.

[@小欣-r1p]

thanks you for the video and the free material too, hope your channel will develop well !

[@toomeybusinessenglish9165]

Thank you!