Yes, this Ironheart had some issues and the original owner severely overfired the stove. I took the stove back and gave her a different cooker per her request. She wanted a Kitchen Queen, since she had the Queen she has been happy and I have never had another call back. There have been some issues with the upper part of the stoves warping and I have been working with ESSE to get this resolved. I burned this Ironheart for almost two years and made a series of "how to videos" with this stove. I never attempted to hide it. Burning it taught me a lot about the Ironheart. I did not have any issues with this stove in spite of this problem and still could get a 12 hr burn once I worked through replacing the gaskets. It is disappointing though when you see this kind of thing in a stove of this caliber. Most dealers would hide this kind of thing from the general public and certainly not put it on You Tube for the world to see, that is the difference between Obadiah's and the competition, we dont hide stuff, we have a different motto, "Extinguishing Mediocrity". Our customers are like family, we treat them like we'd want to be treated, which is why we are so successful. Word travels fast online, it is all about trust. I have been doing what I can on my end and taking care of the folks who purchased their Ironhearts from Obadiah's that have had issues. We have sold several hundred and have only had a few failures so far. Call me if you have questions, we're here to help, no sales hype.
@MaZEEZaM8 жыл бұрын
Thanks for the honesty, does this issue occur in other Esse stove models? ie the 905 or 990? In Australia these stoves cost a fortune, $11,000 for the ironheart and $16,000 for the 990 I would hope and expect a FAR longer life for such huge expense.