Whirlpool 2 in 1 (WTW5057LW, WTW5057L) removable agitator washer demo

[@lucdouc]

Yes it is super loud! That banging noise is the black hard plastic drain hose hitting the back of the machine. On mine anyway. I wrapped that hose in foam and it helped a lot.

[@lorriesspencer9493]

I tie wrapped the plastic drain hose to the cold water hose. No more rattle or vibration mine works fine

[@aigo233]

I don't understand why ppl think this is a bad washing machine. After getting fed up with the front load not washing properly this machine looks ljke a dream come true to me. The noise is a lot less than the maytag front load I had but I do miss the time notification. This doesn't tell you when it would be done. Just as my local salesperson said do the deep water and extra rinse for kids clothes. Even at normal setting with extra rinse it came out superb. Took over an hour to finish the cycle though

[@christinapapageorgopoulos5434]

This was one of the best washing machines reviews I’ve ever watched! You are entertaining!

[@user-ic9sk1ng7f]

I have this machine and really like it. At first I thought it wasn't filling properly, and found this video to verify it was working as it should. I bought the machine specifically for the removable agitator so I could wash my quilts, and it does the job. For these larger items, I add the extra rinse and deep water options. (Pet hair) The machine IS noisy and seems to shake while spinning. Do not make the same mistake I did at first, and overfilled the washer with a ton of clothes...just testing the waters.

[@dmitry92203]

Bought it today. 18 year old son broke previous one. 🥴

[@MarkThesuperMariofan-xv4oe]

I love the removeable agitator as well for bulky items

[@michellekillinger9324]

Overloading is the number one cause of poor washing results.

[@ghaziabbas1581]

Mine is making alot of noise from the back and shaking is it normal??

[@margaretstark9547]

I'm considering this machine for similar reasons: Pet Hair and the ability to wash large items less frequently than small things (best of both worlds) but I'm getting so many mixed reviews! Do you still like yours? Have you tried the little floating net things you add into the washer that helps scoop pet hair off the top? I'm wondering if they would work on the deep water setting

[@vickiec5573]

I was actually going to look at this machine after researching a lot of them, your video was helpful and I will Not get this one after watching your jeans wash

[@ethelryan257]

That did it for me, too. I work hard not to waste water, but a machine which doesn't wash my dirty clothes clean IS wasting water. We'll stick with our 1970's washers. There's still parts and we are mechanically inclined. They clean. (All these people saying agitators are hard on clothes...seriously?)

[@heffptbo]

What did you end up getting?

[@Prolificposter]

Used mine for the first time and found it worked just fine. I do live alone and have pretty light loads, though so maybe others with families and more clothes will have a different experience - as some seem to have. Happy with mine so far.

[@isaacsmith423]

Mines as well. We recently purchased ours

[@AmandaHugnKiss333]

my mother got this same model n had no real information about it SO I APPRECIATE THIS VIDEO !! 😅🙏 thank u much.

[@8821933]

Just ran my first load. Yes, it's loud and a little funky, thanks for the video and all the comments. The instruction manual was pitiful. 2nd load of sheets went better.

[@elizabethchauvin6898]

I bought this exact machine November 9, 2021 from Lowe’s in Baton Rouge, LA on Millerville Rd. They have a 30 day money back guarantee. My machine started making a horrible noise 31 days on December 8, 2021 after I bought it. We brought it back immediately and because it was 31 days, they wouldn’t switch it out for a new one or give us our money back. Thank goodness we bought the extended warranty on it. We couldn’t get an appointment with a Whirlpool certified repair person until December 20, 2021. That’s the best Whirlpool could find. They won’t be able to fix it until the first week in January because of the holidays. The repairman said it needed a cam kit. I wouldn’t recommend this machine at all. Lowe’s was unwilling to help us out by swapping it out because of it being 31 days that it broke.

[@ethelryan257]

Lowe's has lost not only you but us and a lot of other people with their extraordinarily poor customer relations.

[@debrahalbert6578]

I agree

[@emilymatthews2057]

They told me they only have 2 day return policy on there appliances. When mine quit working after 2 weeks and 4th wash load. Smh

[@tonithomas393]

Bought this exact model about 2 years ago. It's the only major appliance I"ve ever regretted buying. Bought it because of the removable agitator but don"t find that feature particularly useful as it really does not move things in the water as it needs to. I use the "deep water" mode for most everything!

[@bryanbowen9596]

I just bought this unit and did my first load using 2 each Gain "he" pods on the heavy duty cycle with the agitator in. My laundry filled half the basket. This load took somewhere between an hour to 90 minutes to complete with the extra rinse. The machine is indeed louder than my old GE agitator type but not nearly as loud as some have complained about. As for washing, the impeller and the agitator both work well on this cycle. The washer will wash for several minutes before it starts to turn the laundry over so don't panic if you see dry laundry sitting on top in the beginning minutes. I assure you every bit of my load turned and washed multiple times. My clothes came out fresh, clean, cold, and almost dry. This will be interesting because it does take longer to wash than my old machine for the same size load but my clothes should dry in half the time from where it's spin cycle is so much better. I'll keep you updated.

[@secessionnow4133]

Can you put a queen quilt in the washer?

[@SexyMsFirefly]

They were almost dry because they didn't get washed. They're still dirty.

[@brandi5730]

Will the washer fill up heavy duty like it’s not HE

[@ella8874]

@@secessionnow4133 u should be able to do a queen. Remove agitator, use the right amount of HE detergent and choose bulky items , so that u get deep water. I haven’t tried it with my queen comforter, I don’t have a bulky comforter, but it’s still quilted , sometimes comforters are super bulky, in this case, call Whirpool customer service.

[@AmericanWoman1]

@@ella8874 Why should the agitator be removed to wash queen size? I have not had an agitator hurt my sheets and quilts. Looking at this model as I need a new washer and seeing you should remove agitator concerns me.

[@detailedautodiagnostics]

The black drain hose on the back shakes against the machine and makes noise....if you position it away from the machine, many times over it will stay quiet during a spin cycle 👍

[@marionwebermiller1622]

Just got this model and it’s very different from the last one. This video was very helpful and answered a lot of the questions I had. Thank you!

[@johanneouellet4358]

How do we put fabric softner in there!!

[@WoodyMac]

I didn't see where you added the fabric softener. That's was my whole purpose to watching this.

[@wxrayreview]

This unit has no fabric softener hold. It has to be done by hand during cycle. We don't use fabric softener. I recommend you don't get this machine if you routinely use fabric softener.

[@glacierlaw]

Downy softener ball only solution . You'll never know when it gets to rinse mode because it doesn't have a indicator light for this. . Sense Soak Wash and Done . No Rinse indicator or countdown timer

[@robertmcdaniel9048]

@@glacierlaw That's the biggest problem with this piece of crap machine, you never know where it is in the wash and rinse cycles. It takes forever to wash to finish and you never know when/how to add fabric softener or other additives to final rinse.......WHEN is final rinse????? I wish i had never bought this junk and I'd like to sell it and buy a real washing machine....Buyers beware!

[@joycek6556]

My over 20 year old Maytag washer finally broke - and it was loads of laundry day so I rushed out and purchased Whirlpool 2 in 1 WTW5057LW (never researched) what was important to me was price and the product name - First wash was loud, constantly balancing the clothes in basket clicking and clacking, clicking and clacking, I was unable to select the level of water to use (two choices), lint on clothes after the wash cycle completed, it took longer for this wash to be completed probably with all the clothes balancing it was doing and I had a small load of clothes. My Maytag washed and rinse took less time and so much more quieter with no lint - just didn't have the money to purchase another Maytag washer - This whirlpool 2 in 1 looked good but I'm not happy with it.

[@HeavyThreads]

It washes alright. You can't overload at all. My problem was where is the fabric softener dispenser is located on the machine. I started putting my settings on white wash, but I put the water on cold. And poured fabric softener in the bleach dispenser.

[@vettechmom6056]

I just got this machine delivered today. It's so noisy compared to my old front loader. At the start of the load when the lid locks, i thought something broke off inside cuz it "snaps" so loud. LOL. First 2 loads I did seem to have turned out ok, but then did a load of darks and all my husbands work pants came out with white marks (detergent?). Not sure if it's because there wasn't enough water or what. I'm re-doing the load without any soap and it better be good or i'm going to be mad. I think i'll just start doing the deep water on every load. I'm pretty scared after reading all these comments. Totally having buyer's remorse.

[@shimmerbaby3681]

I have the same washer and I get white marks Also! How weird I thought I was doing something wrong

[@wxrayreview]

We only use liquid, "he" detergent, so it isn't white. We use very little detergent, the stuff is powerful. Are you using powder detergent?

[@debrahalbert6578]

I hate mine 6 months old

[@tamrajames9926]

Thanks for the video. I was hoping someone would make one for machine. I love it so far.

[@conniestang1755]

This was very helpful, I thank you. You are right you just have to do a few loads and personal decide which wash cycle you are going to use. The lack of watch was a big change and I also was quite concern that it wasn't working right. I'll be more relaxed about it now.

[@texasmadeftw111]

When do you add the fabric softener it doesn’t notify like a Samsung washer

[@jennel802009]

I just got one and I LOVE this washer! It cleans the clothes beautifully! I take the agitator out for my quilts and it worked wonderfully. Also, if you put it on NORMAL with a deep fill, it will fill up with a good bit of water. The only downside is no fabric softener dispenser, but my clothes still come out fresh and I just use sheets in the dryer.

[@renee9848]

it has no fabric softener dispenser, but why does it have the option for it?

[@maretop2002]

@@renee9848 from Home Depot's Q&A: If you desire to use liquid fabric softener with this washer, Whirlpool suggests using the Downy Ball® dispenser. Pour a measured amount of liquid fabric softener into the Downy Ball® dispenser, pull the ring tightly to seal it, and place it on top of the load. Follow the manufacturer’s directions or the correct amount of fabric softener based on your load size. Then use the Rinse Options button to select Fabric Softener. The Downy Ball® dispenser will automatically release the fabric softener at the correct time in the cycle.

[@rebeccagordon7051]

You shouldn’t use fabric softener to begin with; it builds up in the machine over time and dirties it. Try vinegar instead

[@michellekillinger9324]

@@rebeccagordon7051 Sorry, but I've used liquid fabric softener for the last 25 years and never had that problem. From what I've seen, that's a myth or old wives tale, whichever one you ascribe to.

[@customereastchase4881]

Does it have a dispenser for bleach?

[@susanboyter9034]

I'm having trouble with this washer also. It's very stressful for me since I'm disabled. I just want a regular washer that's reliable and works like it should.

[@ComedianMack]

Thanks!!! I look up EVERYTHING on KZbin … This was helpful

[@piecesoftheheart9231]

So I’ve had mine for 5 months now, and I really like it (agree with basically everything in your review), but my heart is still with a Speed Queen TC5 (old fashioned make and functions) and I’m having one delivered Thursday. Removable Agitator is: Pros: 1) Good wash action with lower loads, but the more you fill it, the further they get from the bottom impeller, and less they get agitated. 2) Lots of setting options Cons: 1) Noisy (but I don’t mind that) 2) Little balance funky on super small loads 3) Not much agitation from the agitator So anywho… my husband works in a mine, and we simply just need a basically commercial machine, residentially…. The SQ TC5 is that.

[@sarahbarrows388]

Thank you! Just got this and watching all the videos i can, I appreciate you!!

[@leemajors2479]

This is a good example on how the "HE" washers really don't turn over the cloths in the water like the older models used to.

[@marissabrueshaber5317]

Always use deep fill.. dont have one yet but our old hot point is acting up and id live to avoid trips to laundrmat for coforters etc

[@DADoESofTX]

The only useful functions of the "agitator" are to 1) stop the user from placing clothes across the impeller during loading and 2) help avoid items from moving and getting stuck atop it during the course of the washing process.

[@dualactionwisewater3256]

Hi Glene it's good seeing you post ! Darren Aldspinboy. ✋ I hope your well and friends and family.☮️

[@mastariale]

Thank you for this video … i jus got this washer and thought it was a piece of crap …. It doesnnt clean all the clothes all the way vut i did like the glass on top option and the big drum but all in all im goin back to my front loader …. But I appreciated your video!!!

[@girlcalledheaven]

I just want to be able to fill the basin and let stuff soak. Is that even an option? I have washable pee pads for my dogs and I really want to be able to let them soak with oxi clean but the water with the faucet option just drains out. Why can't they just include an actual instruction manual that explains how to use the different cycles?

[@davidwarnock5803]

Must place clothes towards the outer portion of drum evenly not placing any on top the agitator attachment ( hand place the clothes)

[@wxrayreview]

That's good advice. I just threw things in hoping the pre-spin would balance out. But yeah, hand place them to give it a chance.

[@michellekillinger9324]

Using the impeller feature is for lightweight clothes, the agitator is for heavy clothes like JEANS, towels, etc. The agitator is much more aggressive. This model give you the choice of actually having two machines in one.

[@rhyta5042]

This agitator is not a full size one so it is less active than the old school ones. Still better than the impeller but not by much. I don't understand why it doesn't fill up at the beginning and then begin agitating instead of agitate, fill water, agitate, fill water for more than a half hour. Driving me nuts.

[@jesss.5808]

I’ve had this washer for over a year now and I’m starting not to like it. How do you deep clean it? Mine has developed a smell. The instructions state to add in “affresh” cleaner to it and that’s all. Did that twice…still smells. I took the agitator out and noticed it was all full of gunk on the bottom. What tips does everyone have to give this washer a good deep clean?

[@gabrieldunn7384]

Looks like the agitator should go clockwise more often than counter-clockwise to get the clothes to rotate through the tub. If it just goes left-right equally, clothes don't move top to bottom.

[@karenneloms2060]

I have this same washer and can’t find compartment to put fabric softer. Help

[@jenniferkempkowski2725]

thanks for showing this review on this machine I just bought one and was really confused I've had top-loaders in the past and felt like they didn't wash good enough without the agitator but then I have items that are more bulky that the agitators in the way so I thought this concept was a good idea

[@dannydanny8510]

same! this is my first time with a washing machine with a removeable agitator...and i feel like it doesnt wash my clothes well....not sure how the ones with no removeable agitators wash their clothes..lol i feel like its not clean. and even watching it i feel it isnt doing anything to the clothes lol

[@brandonjoseph1489]

@@dannydanny8510did you figure it out ?

[@dannydanny8510]

@@brandonjoseph1489 i use heavy duty and use deep water....and before i start the wash i use the faucet feature to soak the clothes so its a little heavy when the washer senses the load and it really. fills it up which makes the clothes actually move around better.. lol thats the best i could do.

[@petermaz701]

Thank you very much for the review after seeing this Washer I can now cross it off the list. I really don’t get how whirlpool puts out such weak agitation washers. I guess coming from vintage washers that have powerful agitation it takes a bit to get used to seeing this wash action. The added agitator to the wash plate is really just a gimmick I don’t see it doing very much.

[@wxrayreview]

Glad I could help! Although I'm having pretty good luck (using deep water), I thought showing ya'll my exact experience would be useful so you can make up your own minds. Our previous Korean brand "he" washer had its own issues, but I think it did better in top load "he" style washing without worrying about agitators or deep water.

[@scottrichards3246]

Is it accurate to put the soap in the bottom before adding clothes?

[@coryboca9056]

Does anyone else have issues with the washer leaving your clothes soaked when the wash completes? I thought the washer would automatically drain and spin the clothes during the wash cycle, but do I have to go back downstairs just to hit drain and spin every time before putting the clothes in the dryer?

[@jnewtonjen]

Me too

[@improbus767]

How to bypass the piece of garbage lid lock?

[@0Willis]

After a few washes in, Ive noticed its just the drain hose bouncing, I put a piece of foam around it and it is so quiet so far!!! :) Im about to try a blanket without the agitator. This should be interesting!!

[@oraliabowen1426]

I just bought mine 4 days ago. I do not like the keypad you have to press the buttons down harder than I think you should hav too. I can see this wearing out over time. I do not like the noise and I bought because of the agitator feature. My clothes are not moving around as I think they should and I’m washing small loads. I don’t like that it doesn’t have a fabric softener dispenser or detergent so I definitely will be using pods. I still can’t figure out when I can actually add in my fabric softener because the instructions are not helpful. I still have my old LG washer waiting for someone to pickup. I may just bring them back in and have my washer repaired. I had high hopes of getting the top loader and going with the front loader. My only complaint was the mildew smell after washing a few loads but that doesn’t seem so bad after washing 6 loads of laundry in this machine.

[@jillianstevenson4264]

I’m also trying to figure out about how to add detergent and fabric softener 🤦‍♀️

[@TerriVanKeuren]

where do I put the fabric softener and when do I put it in?

[@dmcgee001]

Hey I think it's in the port on the top under the lid. I'm looking around to see if I can put the detergent in the same port or does the detergent go directly into the washing machine?

[@rolynwiebe5010]

I’m checking in you tube if there’s something wrong with my washing machine exactly this brand and model cause even I used deep water it didn’t cover all the clothes in the machine.I bought a week ago it was different from my Inglis. When I saw a video, that’s normal.

[@elsyveronicajuarezaraujo9339]

Como sele pone el suavizante de telas?

[@Mike-jd]

Just bought this a week ago and my wife hates it. It’s noisy and water never covers the clothes. Perhaps this is getting used to a high efficiency machine. Clothes on top, stay on top and never hit the useless agitator. My wife used to keep the lid open while filling and leave it soaking the whole day on our old machine. I read you can do this with the faucet feature but it automatically drains after 3 hours. Also, I read you can pause to unlock the lid, but after trying this hitting play doesn’t start it so I need to hold start for 3 seconds again. Maybe it is starting where it left off, still studying this.I imagine I could live with this machine by using the deep water setting all the time but why have a machine if you have to do this!

[@MarkThesuperMariofan-xv4oe]

How do you add fabric softener to this washer

[@piecesoftheheart9231]

I’m here to find out the same.

[@ykg4297]

Same 😒

[@chalinosanchez6549]

Before loading clothes inside bottom of drum

[@MarkThesuperMariofan-xv4oe]

@@chalinosanchez6549 ok thx

[@DylBuilder1]

@@MarkThesuperMariofan-xv4oe Incorrect. You wait till the Rinse Cycle, pause the Machine, Pour it in, and then re-start the machine. Putting it in before you start the cycle will stain clothes/make detergent useless.

[@richard2co]

I wish I had my 22 yo Maytag back.

[@ModestNeophyte]

We've had this exact washer for a year and I just found the agitator and the cabinet above and I'm wondering if I should be using it or not we have always used this washer without the agitator and it seems to do just fine

[@tomdow2834]

I just bought this washer and it’s only two weeks old and when it’s done washing my clothes, I noticed that you can literally ring out my clothes and it is still got water in them and then after it’s done working you can hear the machine making a loud humming noise for hours. It does not stop until I push the off button. It sounds like it’s draining something but there’s nothing being drained. I plan on going back to Menards tomorrow to find out if there’s a reset to this machine and if not, I plan on exchanging it for a new one.

[@wxrayreview]

So, I've lived with it for a while. I'm finding I pretty much have to use "deep water" all the time to get a decent clean for my garden and work clothes. You need the deeper water to help the agitator work. It is probably 3 stars, not 4. Also, as others point out, don't layer clothes. Clump them. My wife finds the regular settings without agitator are OK for less soiled clothing, i.e. your typical indoor clothes. We all have different opinions and that's cool. People who complain that the agitator is nothing like the old-style machines are correct too. This machine is not nearly as aggressive as any older machine would be. Still, I find with deep water it helps. It isn't useless, but that's my opinion.

[@ethelryan257]

I really appreciate this. We're sticking with our 1970's washers. I like my clothes clean. I have the impression that the manufacturers are doing their level best to use modern logic and motor design to try to compensate for an impossible to solve problem: Too little water. As to the nonsense about 'clump' don't 'layer' - if you have to be that picky in how you load it, it's a lousy machine.

[@dmcgee001]

I guess that's why it's called a High Efficient machine. It takes longer and moves slower than the older model machines.

[@lindasue8275]

Hello Sir, Can you let me know or direct me to a help guide for bypassing the lid lock? My machine won't lock so I'm unable to do laundry at home. I have this same washer model WTW5057LW0 . Any help will be appreciated.

[@icxcnika555]

i just received this exact washer a couple days, i did noticed its doesn't fill water all the way to the top or even middle like my old washer. I guess that's part of the whole HE thing ? so the only way is to select deep water but that should only be used for washing jeans and blankets ? heavy stuff

[@wxrayreview]

Yes. This machine is not officially "he", but acts a lot like one. Our last "he" top loader barely used any water. You can use deep water to help, if you want. You don't have to only use that on blankets. Some cycles actually default to deep water ("delicates" for example). Download the cycle guide to get more information on which settings are activated by the knob.

[@lauriehudson9493]

My deep water wasn't deep. Like quick wash. Not paying 728.00. For something I don't like. Home depot picking it up tomorrow. I think the sence panel can't sence.

[@michaelrimbey5622]

Even the deep water don't fill up all the way stays about the same

[@dogmom7698]

Great review! We are looking at purchasing so this was VERY helpful, thank you so much.

[@heidirodgers9937]

Don't do it.. keep looking 👍

[@heffptbo]

Why is there no water in the system. Does a washer not need water to work?

[@nscaledesign]

(Comment updated after a few weeks of usage) --The spin cycle will do this with only a few clothes - wobble and be awful. I found out and confirmed after a few weeks of usage, the washer needs to be at least 1/2 full to 2/3 full of clothing. That is what is expected design-wise. Then the spin cycle is much better. Still not totally quiet and still, but very acceptable - I don't have a problem with it at all. Make sure the machine is very well balanced (front / side method like in the machine instruction). Quality of wash very good - (I've been using the agitator).

[@glennlazenby6137]

there are only three top load machines (GE/Hotpoint, Speed Queen, and Maytag Commercial for the home (Whirlpool) that fill to the top and agitate like old school washers that we all grew up with and remember. I have the Maytag Commercial (available at Loew's) . Wash cycle takes 29 minutes and clothes are fresh and clean and agitator does not tear up or wear out clothes at all...uses more water but that is what I want and willing to pay the slight difference it makes in my water bill. Had this machine for 3 years and matching dryer never an issue, slightly noisy but so what it's in the laundry room. Why people don.t research and care about these small but important things is beyond me

[@SexyMsFirefly]

I do and we still researched our purchase. We need a place that have machine to test ourselves.

[@moorpinklillies2152]

I will look into these brands thx I have 12 y/o GE kitchen set that still runs great

[@VinDcator]

Very useful. I couldn't figure this thing out before the video. TY

[@katel1126]

Is there a way to turn off “sense”??? Also, when my laundry is done the machine just makes noise and never unlocks the lid. I cant tell if its done or not. Wth is going on😢

[@JAYCRAM1982]

Just received mine yesterday and I don't like it. Clothes came with dry spots on them i never seen that before until now. this washer sucks!

[@af631GFY]

You night need to adjust the water coming in from the water hoses? Just a thought.

[@DuroSamples]

Im about to return this trash... It does not wash properly and hardly any water comes out. You have to have deep water on all the time. We are returning this thing asap.

[@mattjones6147]

Tell me you didn’t read the instructions without saying you didn’t read the instructions

[@lalae2206]

Read the instruction I got the same thing and even Best Buy showed me. It’s garbage mines is being returned tomorrow

[@RoyKulp]

Your not being reasonable, lot of positive reviews!

[@Joemil271]

I had a whirlpool cabrio, lasted about 5 years. Garbage . I have a speed queen now for about 7 years. Built like a tank. Sorry I didn’t get it instead of the whirlpool

[@alib180]

When do you add fabric softener?

[@jeremywatts710]

Not a single answer for this… my previous washer had a spot in top of the agitator to add softener. I guess with these machines you have to use a Downey ball.

[@jasonharper7252]

I bought this washer, and it lasted for 6 washes. Called Whirpool. Took days to get through to them. They sent out a technician. He said the control panel was shot. Since it broke mid-wash, there was still a good bit of water left inside even after we emptied it with a cup and bucket. The technician needed another technician to move it because it was so heavy, This was going to cost an additional $99. Whirlpool denied the request to pay the extra $99. I sent both the washer and dryer back to Lowe's after only two weeks. Whirlpool is a terrible company. Never again.

[@arturomunoz367]

I just bought the dryer that goes with this exact model washer and hooked it up had it running for 5 hours and kept blowing cold air on the high temp setting . Defective out of the box

[@TrueReviewz-b3c]

I just got mine and I have only done one load my second load is not cleaning it ran all night I may end up sending it back as well the weekend will determine my decision

[@781luis]

@@TrueReviewz-b3c how it turn out?

[@TrueReviewz-b3c]

It's actually working very well . It was just a setting I actually love the machine

[@jennel802009]

@@TrueReviewz-b3c I just bought one and waiting for it to come this week from Lowe's. I SOOOO hope it meets my expectations

[@Dooby.k]

I just got this washer and for some reason when I hold the start it will do the lod locking sound like yours did, but then after a few minutes the the sensing and lock button just sit there and blink. I waited 30 minutes for it to do something and it didn't

[@pencraftsmanship]

How do you resume after pausing to add a item without restarting the whole cycle over again. Thanks

[@sandiereed1754]

Have maybe washed 10 loads in mine now it won’t lock makes the noise then clicks again then the soak wash done and lid lock lights flash! What am I doing wrong?

[@jenngarza1991]

Where does the detergent go???

[@minivanventuring]

Well for starters you did not load the machine properly and I don't mean that in a rude way but you're actually supposed to load the machine as if there was a post agitator in there putting things around the edges and that way that when it's washing it will Bloom as it's supposed to rolling the clothes over

[@glaydisallen929]

Well what is the proper way to load it

[@BluebonnetblueTexan637]

Good to know mine came in today. Thanks

[@minivanventuring]

@@BluebonnetblueTexan637 your welcome hope you enjoy it!

[@glacierlaw]

What were they thinking when they designed this crap

[@bethdavis7812]

I can not get the agitator back in---what is the trick????????????????????????

[@bradmorgan7404]

Just bought but it doesn’t go to spin on its own, help

[@catc9040]

It looks like the clothes barely turn or unclump, even with the agitator. I wonder why it rattles so loudly on spin? Not level or the drum is unbalanced? Anyway, THANK YOU so much for posting !!!!! Got a LG and don’t like it. Debated this one but not after seeing the video lol

[@rellonpowers5133]

I purchased a new machine in May and it was great until November. Now it starts and does a balance and spin then drains water that it never put in. Then stops. We have had a repairman twice but it is no better.

[@solidwade2]

Need a diagnostic mode with fault code readings. Can't find anything anywhere

[@glacierlaw]

On back of machine there is a tech spec sheet if installer didn't remove it. Basically they assign a value to each of the top lights and when you get into diagnostic mode you add up the blinks and there is a chart to tell you what is wrong. Very frustrating

[@glaydisallen929]

Why does it stop after you put your clothes in and the water goes in and it just sits there

[@gregarioussolitudinist5695]

The Quick Instruction sheet shows that clothes are not supposed to be placed in the machine in overlapping layers. They are supposed to be added in clumps around basin/agitator. Maybe that makes the difference?

[@wxrayreview]

Yes. I don't recall reading that, maybe they changed the instructions based on feedback. I'm not saying I'm an expert, just showing how it worked for me coming from what I know. I also find that deep water helps with the turn-over. But that uses more water. Thanks for mention this, I hope it helps someone else!

[@kevinbraley5172]

Is there a way to turn on buzzer to tell you it's done

[@margaretstark9547]

Great demo! Thank you so much 'some guy on the internet'! Question: If you change the temperature to cold and turn off the machine (or run a full cycle and it turns off on its own) when you turn the machine on does it retain the previously selected temperature or does it reset to a default? I rarely use anything but cold water and really want a machine that you can set and forget but all the fancy new ones seem to have their own defaults...

[@vannesavasquez2475]

We just bought this washer a few days ago and we are already going to exchange it for a different one. Never again buying a Whirlpool. It bangs louder than our 10 years old washer. Lid doesn't stay open when loading/unloading. Although the fabric softener light turns on, lid doesn't unlock. It also doesn't notify you when it's time to add fabric softener. I absolutely hate it.

[@bernardtroy33]

How does it work I have one do you have to hit the faucet but before u hold the on button for it to work

[@isb5772]

can you wash a queen size comforter?

[@danieltrilla9283]

How come my clothes are still dirty after a wash? I tried different cycles too.

[@puffdaddy4503]

I have the same model but it won’t pass the sensing stage and makes a clicking noise

[@apinspires78]

Yes, that part is so confusing and wierd. 🤦🏾‍♀️🤷🏾‍♀️

[@puffdaddy4503]

@@apinspires78 turns out my water hose weren’t connected to the right places and my outlet for the washer didn’t have enough voltage to make it completely start

[@donalddanley2291]

I just purchased mine on Aug. 13, 2022 from LOWES have used it 6 times and it stopped working during cycle and won't spin out. i loved the machine up until this point.

[@kellyfonseca8330]

Where do you put your detergent and softner?? I’ve always had a machine that has a tray for each??

[@tianamarie989]

You pour it right into the tub. For the softener(shouldn't use it as it causes build up) I would use that downy ball that you fill up and put in with your load and it pops open during the cycle. If you don't want to do that. Then move over to dryer sheets.

[@samanthaoreilly9196]

where do you put the detergent?

[@ginnyowens5861]

Put detergent in the bottom first prior to putting clothes in the washer.

[@washedbyhisblood6853]

We have this model and the agitator barely moves. We had a repairman come out yesterday and replaced the capacitor and still the same issue. I’ve reset and calibrated it several times, not sure what to do now, any suggestions are welcome?

[@luciarocha4016]

If I forget the softener I do I Rinse n spin only ?

[@brianamackay779]

This is one of the most frustrating things about this washing machine - there is no Rinse and Spin, only "Drain and Spin". I don't even know why you'd need that. So whenever I need to re-rinse a load I have to do a Quick Wash, a whole extra cycle. So wasteful. My landlord chose this washer, and it has a lot of issues, I wish they'd picked something else.

[@amandaulett1157]

There is no option of medium small or large ??

[@davidmiller8967]

Our machine sounds more like an ink-jet plotter than a washing machine. Works good though but you never know when the cycle is gonna be over.

[@Greypuss]

I just bought one of these machines. How do you add Clorox 2? There is no dispenser and I am told not to add it to the regular bleach dispenser. Thank you for any information that might be helpful.

[@Miller_Lite]

Can I use regular powder detergent on this washer?

[@marybethsilano2268]

Does the washer automatically drain and spin or do you have to out it on this cycle after wash cycle??

[@Samantha42787]

Has any one experienced the sensing motor start but not actually move the basket? We have had ours for 6 months, and put a load in to wash and it will not sense, and goes straight to done.. 😢

[@wxrayreview]

Sounds like you have a problem. I'm knocking on wood, so far, so good. We haven't seen that... yet.

[@caitlinal-shawi8687]

This is ours right now. Did they find a fix for it?

[@glacierlaw]

Done after sensing means machine has done broke. clothes are not clean call for service . Good luck .

[@KCKendricks]

We just bought this washer and we took the five-year extended warranty. When the five years are up, this thing is going to the landfill. Honestly, I'll be taking my clothes to the laundromat periodically for a deep washing. Luckily, our clothes rarely need more than a light wash because a light wash is all this piece of junk can do.

[@MatthewJames-st5wv]

Wow. It's absolutely appalling that Whirlpool puts out this crap. You'd probably get a more aggressive wash if you washed your clothes yourself. Sad 🤦‍♂

[@benjaminhatcher6755]

The only good top loader anymore is Speed Queen!! Can’t believe a brand like Whirlpool put this junk out there!

[@marcusmarkus3266]

Great post... good concept with the removable agitator pole but this machine is garbage. The agitator does not pull the clothes down to the bottom or assist with rolling them over, If it was dual action it might work better or if the impeller fins were a little bigger you might see more of a bloom or rollover. for the most part the impeller just rubs the clothes on the bottom and not the ones on top. Your clothes might be wet but not clean. This machine is built for small to medium light loads.

[@suusydesdecasaoficial1908]

Es buena o no????

[@ryankennedy9414]

Where do you put the fabric softener?

[@billparks7368]

You have go buy a Downey softener ball. Don't count on it opening every time. Save yourself and just pour it in at the beginning.

[@barbarakendrick91]

Where is perma press cycle