Xbox One HDMI port Repair

Had this Xbox One in for repair recently which had suffered damage to it's HDMI port, these repairs are pretty straight forward, BUT ONLY for those with experience in SMD soldering techniques. Such fine soldering on PCB's with large copper ground planes can be difficult as they will try and pull all the heat away from the soldering iron tip, making rework tricky.
The heat-sink thermal compound was also replaced at the same time.
*MY TEST GEAR ETC*
Solder :- Multicore & Warton Metals 60/40, 63/37 -- Diameters - 0.25mm / 0.4mm / 0.5mm / 0.7mm
Solder Pastes :- Amtech VS-213-A-TF & NC-559-V2-TF
Bench Multimeters :- Keysight 34465A / Keithley DMM6500
H/Held Multimeters :- Keysight U1253B / U1252B / Fluke 289 / Fluke 28II
Power Supplies :- TTi QL355T / Keithley 2230G-30-1 / EA-PS5040-40A
Multi function Tester :- Fluke 1653B
Electronic Load :- ARRAY 3723A
Oscilloscope :- Rigol-DS2200
Spectrum Analyser :- Rigol-DSA805-TG
Signal Generator :- Rigol-DSG4162 & DG1012
Frequency Counter :- Racal-Dana 1998
Variac :- Carroll & Meynell 8A
Microscope :- GT Vision Research Grade GXM-XTL3TV1
Solder Station :- Pace ST100
Rework Tweezers :- Pace MT-100 MiniTweez
Hot Air :- Metcal HCT-900-21 - 320W Hot Air Station
Hot Air :- Metcal HCT2-200-21 - Hot Air Pencil
Screwdrivers :- Wera & Knipex
Pliers & Cutters :- Knipex -Various Models
Tweezers :- Lindstrom & Ideal-Tek
Scissors :- Fiskars Non Stick Micro - amzn.to/2LByYNZ
Ultrasonic bath :- GT Sonic (6 Litre)
Torch :- Olight S1A
High Temperature PCB Jig/Fixture
Switch Cleaner :- Servisol Super10
Freeze Spray :- Servisol Freeze It
*CAMERA GEAR*
Cameras :-- 2x Panasonic HC-X920
Sound Mixer :-- Sound Devices MixPre-D
Sound Recorder :-- Tascam DR-100 MKII
2x Manfrotto 244RC Variable Friction Arms - amzn.to/2qxzl4W
2x Manfrotto Super Clamps - amzn.to/2PolGpn
Video Capture Card:- Elgato Game Capture HD60 Pro - amzn.to/343Ayif
*EDITING SOFTWARE*
Davinci Resolve Studio 16
iZotope RX7
Youlean Loudness Meter
Handbrake
Adobe Photoshop CC
Adobe Audition CC

[@romellobundick3493]

Who else thought this was gonna be easy and broke there xbox😭😂

[@OrbiterElectronics]

romello bundick .. Sorry to hear this Romello 🙁.. There is a warning in the description though, as this repair is certainly not one for those without the appropriate tooling and experience.

[@romellobundick3493]

Its good i gotta p4 😂

[@OrbiterElectronics]

romello bundick 👍

[@scuffednerd5532]

That's why I'm watching the video before I do it.. bro fuck this I'm taking it to a guy. If he charges me alot I'll just go to a pawn shop

[@daniyala5170]

Send it to this guy

[@interestingspagetti]

Excellent video. I usually do phones, but i managed this a breeze. Many thanks

[@OrbiterElectronics]

Thanks buddy.. Glad your repair went well 👍

[@michaelgoedeker9697]

You are right! Desoldering the pins in the old HDMI port is unbelievable. I have my soldering station turned up all the way and cannot get those hdmi pins out.

[@TRXLab]

great job John! Thanks for sharing

[@OrbiterElectronics]

Appreciate your comments as always Peter. Thank you. Kind Regards John

[@davidlegault9745]

Beautiful repair John. It is nice to watch someone who cares about doing a good job for the client. Keep up the great work and videos. Regards, Dave PS I worked on Lada and Niva cars years ago and the only resource was a service manual in Russian. LOL

[@OrbiterElectronics]

Thanks David.. I appreciate the comments my friend. Heheee A single manual in Russian aye, I hope it had pictures :) I worked on Lada's too Dave, in fact the initially the place I worked at was a Polski Fiat main dealer, which if I remember correctly was just like a Lada. They were pretty basic machines but both Lada and Polski etc where built quite tough (apart from the rusty ones) and parts were always available. Cheers friend John

[@DoomSayerSantos]

Nice video. Your way of explaining is very helpful.

[@OrbiterElectronics]

+DoomSayerSantos.. Hi, I appreciate your kind comments. Thank you. Regards John

[@roystonevans2223]

Not only a great job, but looking at your replies to people's comments you come across a genuinely nice guy. I too want to start repairing the odd bit of electrical items but I'm buying my soldering kit and microscope first. Keep up the good work John , you've got a sub from me buddy 👍🏻.

[@OrbiterElectronics]

Royston Evans.. Thanks for the kind comments Royston, much appreciated. I've subbed ya right back & hope to see you posting stuff once you get your new gear 👍 Cheers mate John

[@pattyt7893]

Fantastic repair video. The way you explained each step was genuinely really helpful! Thanks for the walkthrough

[@OrbiterElectronics]

Thanks for the kind comments Patrick 👍🏻

[@williamr1306]

Very informative video I'm so mad that my xbox hdmi port broke and wouldn't show a thing on my TV

[@fixfymobile]

do you still have it i can fix it for you?

[@anishsharma4361]

@@fixfymobile how much do you charge?

[@fixfymobile]

@@anishsharma4361 50 you pay the shippings

[@mr.flippy_flop3771]

ROBIN MEGAFAILS where do u live?

[@fixfymobile]

[e-mail] email me

[@emptiber7253]

Awesome. My memory is horrible and I couldn’t remember how to put it back together. So I watched the video I took in reverse slowly. I’m good now

[@OrbiterElectronics]

Happy to hear you got it sorted out 👍

[@heatherconklin9138]

It worked for me. My dad and I fixed my Xbox last year and it’s still working great

[@OrbiterElectronics]

Good job you guys 👍

[@Omnia911]

Great guy, thank you for the instruction :-)

[@OrbiterElectronics]

Hi Michael.. Thanks for the kind comments. Cheers, John

[@jam1135]

Michael Lepcio did it work

[@sahaschintakayala4995]

Hey John this video was super informative and awesome, thanks a bunch! I was watching it and then as i looked at my HDMI socket i realized that it wasnt warped in anyway, but rather it was just pushed up and back. Instead of any soldering or opening up the xbox, is there a way i could just use a screwdriver to push it down a bit or is that too risky?? Thanks, Sahas

[@OrbiterElectronics]

Hi Sahas, Thank you for your comments.. If the Xbox still works ok I would leave the port alone, and just be very careful when using inserting the HDMI cable. If you try to bend the port back down there's a chance you could tear the tiny soldered joints from the back of the HDMI port, and unless you have specialist soldering equipment this is not something that can be done easily. I hope that helps explain it. Kind Regards, John

[@turboegg818]

Awesome video thank you

[@OrbiterElectronics]

Thanks 👍

[@DuckQu]

I really want to be an electrical engineer, this looks so cool but the process is so long just for one, I can’t imagine Microsoft building one

[@OrbiterElectronics]

+RealGamerJ.. As far as electronics go these things are towards the rather awkward end of the scale with regards to repairing them. They wouldn't be so difficult if say you were doing them all the time. Design is another matter though so I guess only a fully skilled electronics design engineer would know the ins and outs of how something like this is created. Thank you for commenting, and good luck with whatever you choose to do.

[@chriscasseday7707]

Engineers didn't make this junk. Satan did! ;)

[@slavisatosanovic4595]

Im an electrical engineer and soldering is the only thing fun about working with electronics. Just decided to go into the power distribution industry instead, but this is what initially sparked my interest in the field.

[@MattJenkins1979]

This would be automated when built at Microsoft. They do not solder all of these by hand. In the factory they would apply solder paste and a machine would place all the parts before sending through a reflow oven. Also, electrical engineers are not in the factory soldering stuff.

[@nickmccoll8111]

Taking it apart seems pretty doable. Putting it all back together, another story.

[@geonnie100]

Yeah wtf

[@davejohnson6032]

Thx Orbiter Electronics for showing this video. Do you happen to have a source or part# for the SMD HDMI connector? It seems to be a higher profile connector and looking for one to match properly. Thanks again. I found a good way to remove the connector is cut away the metal housing first, desolder the remainder of the metal housing, then desolder the rest. Not too difficult.

[@OrbiterElectronics]

Hi Dave. I don't have a part number as I stopped buying these ports from the likes of Farnell etc a good while ago now. I actually pick them up from eBay etc as the quality seems identical and the prices much cheaper. Yes carefully chopping the port off is an option, you just have to be careful not to stress the joints anywhere though as pulling off solder pads or damaging the through-hole via's would turn this relatively simple job into a right pain. Cheers John

[@JAY1BLAZE]

Hello John, Thank you for the detailed video. I had to send my XBOX ONE Elite in for this same repair a week before Christmas, good thing it was still under warranty. It was interesting seeing what's inside of the console. I didn't know they were using Samsung HDD. Also is this XBOX ONE that you are working an Elite model?

[@OrbiterElectronics]

Hi Jay.. Thanks for the comments. Good to hear you got your Xbox fixed. This Xbox was just a standard Xbox One.. The standard one uses a normal mechanical hard drive, the Elite has it's own special controller & uses a hybrid SSD. Cheers John

[@jacobab411]

To anyone struggling try holding the cable at different angles till you get a connection, not perfect but might work

[@andrewwolfe5147]

I have this exact problem but don’t have the proper tools to fix it. Is there any way or price you would fix it for

[@IMDYT420]

Rn I’m just working on learning rn but good video and you can use q tips and isopropyl alcohol to clean the thermal paste off to but good video

[@TheSav1our]

Hey,Just a quick question, with taking off and putting a new HDMI port on,what is the best way of approaching this as myself and my Dad are a bit confused as it wasn't too clear, any help would be appreciated as we dont really want to pay for a pro to do it as it is very expensive in our area, thank you

[@OrbiterElectronics]

Hi, I can well understand you wanting to save some money on the repair, but I wouldn't really recommend you try this as destroying the PCB is certainly possible. However If you or your Dad have experience in micro soldering & hot air rework that's great, just be aware that both are required at some point during this repair. This is due to the main locating pins & 19 tiny contact pins on the back of the port being a pain to release & access, especially should you end up with a bridged solder joint or two, which is very common during this repair Even for those that have done this before it's not exactly a pleasant task as the Xbox PCB is basically a giant heat-sink. Getting the port off is rather difficult as the heat your putting into the board to melt the solder is immediately being wicked away by the copper ground planes within the PCB. So a rather powerful soldering iron, with tiny tips along with a hot air station are really necessary here. Both of these will be required in the refitting of the port due to the heat wicking effect of the PCB etc. Sorry for not being more positive here but I would hate to advise you to just go ahead & do this and then damage your Xbox's mainboard. Regards John

[@headhunter9413]

Hi John, Just wondered if you do this often and would take an order?

[@OrbiterElectronics]

Hi there.. I apologise but even though I do get a lot of request for external jobs. I am only able to carry out repairs for family etc at present I'm afraid. Sorry.

[@bashier9439]

That is not easy at all, thanks man

[@OrbiterElectronics]

+Bashier.. Hi..Thanks for commenting.

[@FlintWestMetal21]

that thermal paste comes off way safer and quicker with some iso-propyl alcohol

[@javiermorales1852]

Yea thought I could do this myself. Nvm!!

[@victor-arnovisagie9356]

ahhahahaahaha

[@jimmywilliams24]

Lmfao

[@hiabst]

@@victor-arnovisagie9356 didnt i see you on another video

[@iron1975]

Fuck you all

[@brycehawks2366]

Me too but Na not worth it, sell mine for cheap buy a new one

[@fernandocastillo7624]

Thanks

[@ytblackgokusrose4256]

Hey was wondering if you can fix mine same console same problem and how much would it be???????

[@fernandocastillo7624]

Good job on the repair I wish I could fix my Xbox like that it has the same exact problem but, I just don't know where to get it fixed and I don't know of any stores that will fix it for me

[@OrbiterElectronics]

Scarlet Speedster Hi & thank you for your comments. Do you have a mobile phone repair business etc near you? They are normally able to carry out such repairs. I don't know where you are but here in the UK there are online services that will undertake this job for about £70. Cheers John

[@scottphillips4350]

I wish I could add pics. I did this step by step. The part I cannot figure out is where you use the solder paste. The lines or trenches where the prongs attach to the board; some seem to be missing.

[@OrbiterElectronics]

Scott Phillips .. Hi.. The solder paste can just be added along the traces, preferably before you put the HDMI port down against the pcb but its not imperative, you can still use the paste over the pins once the HDMI port is in position as it should still flow ok. It is not imperative that you get paste perfectly on the pins as the solder will flow to them automatically once molten. Don't use too much paste s it will just ball up on the pins and create unwanted solder bridges between pins. If there are traces that have been ripped from the pcb, you'll need to run micro wires (very narrow wire) between each HDMI pin and where you can pick up the broken trace again at the erliest point to complete the connection. Quite a task but with a microscope it can be done without too much difficulty.

[@brucebuell7528]

You skipped the most important part how did you do solder all of the tiny connections?

[@nickmccoll8111]

My HDMI port has a couple of dmaged pins at the end. Tried to move them back into place but with no luck. Just get static xbox display or no signal. How much would someone charge to do this job you think? Or will warranty cover?

[@OrbiterElectronics]

I doubt warranty would cover it but its worth asking. A tv or phone repair place will normally undertake the port replacement job for you. Expect to pay around £60 or so.

[@raynullis4956]

hey John thanks for a very informative video I've got a xbox one here where the port is pretty badly damaged, I'm usually pretty good at this kind of stuff but just asking if it's likely I will be doing more damage than good if I try to fit a new one myself. Ive bought it cheap anyway so I'm not really fussed about warranties and all that but obviously don't want to break it beyond repair either. Thanks Ray

[@OrbiterElectronics]

Hi Ray. Thank you for your comments my friend, they're much appreciated. Regarding your query.. I don't want to dishearten you but I can only advise that you don't start this task thinking that it will be just like changing any other small port, as unfortunately it's not :( The reason I say this is because to get this port off and re-attach it... Not only are you fighting a mass of copper ground planes within the PCB that are trying to pull all the heat away from your iron thus trying to prevent you from removing the ports main fixing tabs. But the 19 pins on the rear of the HDMI port are rather small with a narrow pitch, so a small iron tip is required for that area, and solder paste is a must really as soldering manually in such a tight spot is almost impossible unless you have the right tools. If you are happy to attempt the repair you will need a decent powered soldering iron, along with a couple of tips, a larger one for the main fixing tabs and a smaller one for the electrical pins. You'll also need either good clear magnification or preferably a microscope, as the 19 tiny pins on the back of the port will may need attention once the port is in place. A desolder gun or pump will help and solder paste & wick will too. Don't say I didn't warn you, hehe :) Kind Regards John

[@raynullis4956]

Thanks for replying John, I'm still tempted to try this myself but appreciate the advice and the warnings too. I've bought a second hand console anyway so I have no warranty with it and got it pretty cheap. On the other side of this coin however, I know pricing stuff like this can sometimes be a stab in the dark until you open them up but if I were to send this for repair any idea what kind of cost I'm looking at? Thanks again John for your time

[@OrbiterElectronics]

Hi Ray, you're welcome. If you already have some experience with electronics and are happy attempting your own repairs etc I guess you can't really loose much by trying this yourself. I'd definitely advise anybody to think twice before doing this type of repair themselves though if it was a new Xbox or it had cost them quite a lot. The prices to have these HDMI ports replaced not so long ago when I looked ranged between about £60 to £80. And now having done a couple myself I understand why. Cheers Ray John

[@raynullis4956]

Wow ok all the more reason to try it myself, study your video a couple more times and I'm sure I'll be fine 👍 Thanks.

[@JakeMadz]

Hi John, looking to do a few little bits myself, is there any books or literature that you would recommend? Thanks, Jake.

[@OrbiterElectronics]

Hi Jake.. Some of the books worth taking a look at are as follows. I have all of them but you don't actually need them all, as most cover very similar things perhaps just in a different manner. There is also a book that is known as 'the Bible' with regards to electronics.. called.. 'The Art of Electronics', the latest of which is the third edition which was updated a couple of years ago (after many years) to include more digital electronics, however the second edition book of the same name is also an amazing book of information. How to Test Almost Anything Electronic Make: Electronics: Learning Through Discovery A Practical Introduction to Electronic Circuits Digital Electronics - simpleNeasyBook All New Electronics Self Teaching Guide Electronics Demystified Digital electronics Demystified Electrical and Electronic Principles and Technology Also 'The Illustrated Dictionary of Electronics' is great for electronics terms. Hope this helps a bit

[@JakeMadz]

You’re a legend! Thankyou very much 🙏

[@OrbiterElectronics]

@@JakeMadz You're Welcome 👍

[@trikooCreates]

Hey john ! I'm having a problem with my xbox one i had the hmdi port broken then i've changed it to a new one but i lost the 5 Volt that goes into it and when i tried to back it up with an external power supply , the power supply goes off causing a short circuit , do you have an explanation or a solution for that ? Thank you

[@OrbiterElectronics]

If you've only changed the HDMI port and nothing else was. Blown before the port failed. I would just double check with your multimeter (set to continuity).. that you don't have any shorts between pins on the HDMI port, if there is a short it may be pulling the 5v rail down. The soldered pins may look ok but solder can seep under the port pins and join up again creating a problem. You can possibly see shorts with a microscope but a meter check is always a good confirmation.

[@trikooCreates]

That was very helpful thank you so much

[@Mark19960]

Nice repair. Pro job! I wonder why they used all of those polymer caps then and handful of plain aluminum electrolytics....

[@OrbiterElectronics]

Mark19960 Hi Mark, thanks for the kind comments mate. I would guess the different cap choices are purely down to cost. Unless they're in parts of the circuit that are put under higher load etc. Cheers friend John

[@zx8401ztv]

Smashing job john :-D. You made that look easy, but you allways do :-), that hdmi port looked a bit of a pig. Perhaps a poker type weller 150 watt iron would frighten the big groundplane connections on the underside lol :-D. I used to make bus charge harnesses many years ago, the plug at the alternator and control box end had finger thick wires soldered into metal tubes (back end of the pins). The weller 150 watt poker iron just made tinning the wire a doddle, then the wire was put in the tubes and heated + solder fed in around the outside. Worked loverly, the weller 150w just had oodles of heat in that poker tip :-D

[@OrbiterElectronics]

Thanks Harvey, I appreciate the comments as always my friend. Yes perhaps a huge iron tip would have assisted in better getting the solder left in the holes up to temp. I thought afterwards of a trick I used to employ for this type of thing but it didn't come to mind when fixing it. Once the port was removed.. I'd heat the solder up then blow the trapped stuff out of the holes with an air duster. The only downside was that it splattered everywhere :) So you were a HGV electrician/mechanic? I can imagine bus alternator cable lugs being BIG.. I know some car alternator and starter wires are on the large side nowadays. The demand for power aye. I wonder what sort of cabling one of these modern electric vehicle charge systems uses.. I can imagine those being quite substantial too. Cheers mate John

[@zx8401ztv]

i was in a factory repairing/making harnesses, and repairing the electronic modules for busses and other large vehicles. You know, camis door controllers, lighting units, engine protection units, flasher units, starter controllers, alternator regulators, switch repair, master switch repair, speedo clocks and rotational signal generators, diode rectifier packs, basically anything they threw at me LOL. I was the electronic section of the factory. it would have been easyer if they had bought the schematics, but they didnt!!, tight arsed companys for you. Unfortunatly the stress got to me and i became ill, i could not cope, i didnt have any help :-(.

[@OrbiterElectronics]

Ah ok.. Interesting. It's terrible that you were treated like that as an employee. You certainly learn over time what the terms overworked & underpaid mean aye.. It sounds about right for a modern day skimping company though who can't see further than their noses. I was in exactly the same position as a mechanic.. I was a service technician initially along with three other technicians, but as jobs were cut and not replaced I ended up being the service manager, parts manager and MOT tester too. Had to leave eventually with the same problems as you. That was before they found the bone tumour I have, which I'm sure was caused by physical & mental stress :( Take care mate John

[@zx8401ztv]

Hell you were in a worse state than me john, too many hats to wear and too much stress. Im really not supprised it made you ill, im glad you got away from that destructive place, bloody shame it created that bone tumor, i hope it goes dormant, at least untill you are 150 years old :-D Just a small joke.

[@OrbiterElectronics]

LOL.. I actually feel 150 years old already some days mate :) The Tramadol and Morphine help though (a bit.) The tumour is dormant my friend which is awesome.. I had major surgery to try and remove it years ago but they couldn't get it all out so 20% of it is still in my hip/pelvis. And along with my damaged spinal discs etc I'm a mobile medicine cabinet now :) Anyway I'll quit moanin' :) Take care mate John

[@101blog]

Nice easy repair conspired against by a stonking groundplane. Always the same for connectors. That said I think you couldof got away with a piston grip solder sucker and a extra Iron to supply extra heat to those large mechanical though hole joints assuming you had one ... I love mine best £50 from CPC ;-). Good one John more of these please!

[@OrbiterElectronics]

Hi 101.. Thank you for the comments. Yes the repair itself was easy peasy, had it been on a smaller pcb it would have taken no time. I did actually try my 100W solder pump but it still wouldn't pull the solder out of the rather deep holes, even adding plenty more solder too. I also tried low temp solder but the GND planes were even cooling that off too quick down in the holes. I ended up sticking the thicker legs of old components in the holes, and heated them the iron, this along with solder wick close by helped draw the majority of the solder out. Cheers mate John

[@101blog]

I'd be interested to see how effective a board pre-heater would be... The only thing is how much use would you get with it vs the cost and the impact on desk space!

[@tylerbrown4339]

What are you running your hot air station at what degrees to melt the solder

[@OrbiterElectronics]

Every hot air station is different, for example my Metcal station is on number 7 which equates to about 420°c. However once experienced you tend to control the heat with how far away the nozzle is from the workpiece. You could set it to 500°c as long as you monitored the workpiece closely and watched the solder for its melting point. Also modern pcbs use unleaded solder so this takes a bit more heat to melt than with leaded solder.

[@jasonjaeger4042]

Is the solder paste you use to connect the pins to the board non conductive? It seems it would create a short if it is. I apologise for my lack of knowledge of solder paste, I've never used it before.

[@OrbiterElectronics]

Hi.. No need to apologise. All solder paste is conductive. Normally when using paste, you'd just lay down a very light bead along the full row of pins/pads to be connected. Once heat is applied the solder wicks up towards the metal parts and PCB pads creating the joints. It is easy to get solder bridges and create shorts with paste, however you would always visually check for shorts between pins, and if necessary check for continuity with a multimeter to be sure there are none. Cheers, John

[@jasonjaeger4042]

@@OrbiterElectronics Thanks alot man, gotta fix my son's Xbox and wasn't sure. Can't believe you replied so fast! 👍👍

[@OrbiterElectronics]

@@jasonjaeger4042 Please don't take this the wrong my friend, as its purely meant as a heads-up for you. It may seems simple but If its the HDMI port that's faulty on your son's Xbox, you may like to consider getting say a phone repair store or other SMD soldering specialist to do it for you. As doing the HDMI port is a relatively easy job, BUT only if you have the correct tools etc. I have heard of a few folk who have literally destroyed their own PCBs by having a go with the wrong gear or methods. If on the other hand you are used to doing stuff like this, then I'll shut up & just wish you a speedy repair 👍👍 Cheers, John.

[@jasonjaeger4042]

@@OrbiterElectronics I fix RC cars, cell phones, my son's many broken controllers and basically whatever breaks. And I'm an MX Tech so I have pretty much every tool I'll need. Thanks for looking out though

[@OrbiterElectronics]

@@jasonjaeger4042 Ah ok, cool 👍👍

[@sergebertetdarkside]

Please what is the HDMI socket reference, and where it is available, mine is broken. Thx.

[@OrbiterElectronics]

Serge Bertet .. Hi..Sorry but I don't have a reference number for the part as it was a long time ago. I normally use 'Farnell' and search the site for a suitable HDMI via its pin count and dimensions. You will likely spot one on ebay just search.. 'xbox 1 hdmi port' and check the picture and description. Cheers, John

[@JackStevensonstevo]

I have the same issue however with my Ethernet port. Due to no wifi where my xbox is I need to get it repaired. I am ok with tech and I have repaired my pc a bit. I have got it down to motherboard. May I ask how I replace the port. Also, do you think I could give it to a local tech repair shop and see if they can fix it instead?

[@JackStevensonstevo]

Also thank you very much in terms of the video best tutorial on the internet.

[@OrbiterElectronics]

Hi Jack.. Thanks for the comments.. Yes the ethernet port should be able to be replaced just like any other port.. if you're good with a soldering iron you may be able to do it yourself as the ethernet port has less pins on it than the port I did in the video, and they're not in as close proximity to each other too. The only issue you will likely run into is that these Xbox PCB's have rather large ground planes, which means any heat you apply to the ethernet ports pins will be wicked away by the large copper ground places, this makes it difficult to get enough heat into the area you need it to melt the solder securing the ports main tabs. If you can do this then all well and good. But please do note that you can destroy the PCB if your not sure what you're doing here.. it's not so much the electronics side of things, but more the hardware itself, namely the port. People often use sooo much heat (due to it being wicked away by the copper ground planes that they cook the PCB and lift the copper pads where the solder attaches to the ports small metal pins. Many mobile phone repair stores will do these port repairs too. Kind Regards, John

[@JackStevensonstevo]

John - Orbiter I have to come to the conclusion I dont have the skills to do it so I know someone who can do it. The main issue I have is that I can't find anywhere to buy a new Ethernet port. The only ways I can find one would be to either buy a faulty/banned xbox and take out the part (then I would sell the xbox off again). Or I could buy just the motherboard on its own. Do you know anywhere thats sells just the port on its own?. Thank you very much.

[@OrbiterElectronics]

Hello Jack.. Normally the place that does the job will supply the port for you. If you go to eBay etc and type in 'rj45 pcb mount socket' they'll show up. However do note that the fittings for these conenctors can be different and I'm not sure of the top of my head and not having one here which one the Xbox uses. So to be on the safe side I would allow the store to get it in for you.. They're only a few £'s each. Cheers, John

[@psychojustinbennett861]

what is you address so i can tell my buddy to send his xbox one s to get the hmdi out port repaired and how much whould it cost

[@Ebzah]

The little white box connected to the sound I wiggled as you did and it snapped what do I do?

[@OrbiterElectronics]

Hi... You can either try and get a replacement connector, or solder the speaker wires back directly to the PCB terminals.

[@bellagomez3018]

How did u take out the port like what tools did u use and to put a new one in

[@OrbiterElectronics]

Hi.. I might have to cover this type of job again in a future video if I can, as so many have asked a similar question 🙂 .. So for this job a good precision soldering iron is required, along with either a hot air station or pcb pre-heater as the pcb on this Xbox is basically a huge ground plane and heat sink, this means it wicks heat away faster than one can apply it, especially with a poor iron etc. This makes components very difficult to desolder and resolder back in place. just an FYI.. this is not a job to be undertaken by any folks without previous hot air rework and micro soldering experience etc. As its a very fiddly and tedious repair if your not sure about doing it. Other tools etc include various precision tweezers and screwdrivers, pliers, various sizes of solder iron tips, solder and flux. Regards John

[@lennonh1575]

Yo this look hard is there not an adapter out there to buy reply so I don’t have to repair

[@KENDRAx1714]

hi i am having the same problem right now with my original xbox one. i was wondering if you know if i could take an hdmi port off and xbox one s and if it would work to put on my orginal xbox one

[@OrbiterElectronics]

Sorry but I don't know for sure.. But only If the ports have the same pcb footprint and pinouts will they be interchangeable.

[@trinitite4617]

Would a cheap power brick cause surges or have an affect on the usb port mine aren't working

[@OrbiterElectronics]

Hi.. If the mains brick had gone faulty or overloaded the Xbox then it's likely that the Xbox would not work at all. Voltage regulators and controllers for the USB ports will be on a controller chip inside the Xbox. I'm not actaully an Xbox user myself but you could check for things like any settings in the menu's that would turn off USBs or external devices. Or try resetting the Xbox by holding the X front panel button for a few seconds until the Xbox goes off.. Leave it for a minute, then turn it back on again to see if the ports are active.

[@t3hb0ss]

im having trouble unsoldering the joints to remove the original..... any tips?

[@OrbiterElectronics]

I guess you're talking about the main port locating legs here.. Ok your best bet if you have the equipment is to use a hot air station and a large tipped electric vacuum desoldering pump, this should make lighter work of the job.. You just need plenty of heat/flux flowing into the joint to make the solder flow into your solder wick. DON'T burn the PCB though If you've not got the above then this job can be very difficult.. You'll need a large tipped soldering iron (I would say about 80W minimum.) Because with these port removals what's happening is that as your adding heat.. the solder in the centre of the joint is not becoming molten due to the large ground planes inside the PCB itself which is wicking away the heat your trying to get into the joint. This means the joint never really gets hot enough with weaker soldering equipment Use a lot of heat with fresh flux to help heat each joint.. Use more flux with solder wick underneath the hot iron tip to try and absorb all the solder from the joint/hole in one go. If you find yourself struggling here please do ask your local mobile phone/electronics repair centre to do this for you.. Many will undertake jobs like this as they have the equipment to do it.. As it is easy to damage the PCB with the wrong tools etc. Kind Regards John

[@stephenbird9748]

hi John, was wondering if you offer a service to do the HDMI replacement on the X Box One, i have a 15 year old son in melt down at moment :( have took it to a place but they wont do it, thanks.

[@OrbiterElectronics]

Hi Stephen..I'm really sorry but I can't take on external repairs at present. There are places that can take on this sort of repair though.. Just search for.. xbox hdmi port repair uk Regards John

[@stephenbird9748]

ok Thanks John,

[@neerajarora6701]

Hey man I wanna ask you that is it common problem for the Xbox one matte black?

[@OrbiterElectronics]

+Neeraj Arora.. Hi.. They all use the same port configuration. But don't worry, failure of the port is normally associated with rough treatment or a strained HDMI cable. If you look after it and there's no real stress on the port.. It will be fine.

[@joegrosso9664]

So I think it's my HDMI port . My tv registers that there is a source in the HDMI port but there's no signal.

[@chickenman417]

Where do you purchase the replacement port from?

[@OrbiterElectronics]

You can get them from the likes of Ebay, Farnell, RS Components etc

[@buildforfun8479]

you dont even need to use lever action to remove those heat sync clips just stick the screw driver in like you did and turn.

[@Jackaljr02]

Same exact problem I got

[@victorherediafigueroa6613]

Hey man about how much does it cost to repair because idk how to do this but im gonna take it to best buy so they can fix it, so how much will it cost, great video by the way.

[@OrbiterElectronics]

I believe in the UK stores charge about £50 - £70 for this, so I think you'd be looking at approx $70 - $90.

[@victorherediafigueroa6613]

@@OrbiterElectronics thanks a lot man i will be going to get a it Fixed in a few days, u earned my sub:)

[@OrbiterElectronics]

@@victorherediafigueroa6613 No problem buddy, hope the repair gets you up and running again 👍

[@elmencho2963]

@@victorherediafigueroa6613 how much did it cost

[@dezacevedo6760]

What screw driver did you use to remove the black small screws?

[@OrbiterElectronics]

I can't remember the actual size but if it's the screws around the 9 minute mark it's a TORX type screwdriver. You can buy sets of them in most hardware stores, or off ebay quite cheaply.

[@dezacevedo6760]

@@OrbiterElectronics thank you!

[@OrbiterElectronics]

@@dezacevedo6760 You're Welcome 👍

[@nova1925]

My hdmi broke on my Xbox one s, I have the first conic one that I don’t use no more if I replace it with that will it work?

[@OrbiterElectronics]

Nova.. I'm not sure about the way the HDMI port legs actually solder to the pcb on the Ons S. If the ports footprint and attachment legs are exactly the same original then it should fit. Really though you'd be far better buying a new port, as trying to do this job is hard enough without having to cater for a previously fitted & used connector.

[@thafriendzone4923]

Hey John, On August 14 the area I live in had a power outage, It flickered off just as soon as I started up a game and on back again (I had my Xbox plugged into the the wall) Well when the power came back on I found that my Xbox (when turned on) wasn't coming up on my TV and that when it started up it wasn't making the loud noise its suppose to make when it powers up. I have had multiple power outages and my Xbox has NEVER had problems like this before. My controller wont even connect to the it at all even when connected through the USB slot. At that point I just figured it was the HDMI that wasn't working until I tried using (multiple) HDMI cords in my house and none of them seemed to work for it. So then I tried using a different TV to see if that would work and unfortunately none of the TVs in my house worked either. At that point I was extremely desperate to try anything, I've literally tried every single fix suggested on the internet from trying to put my Xbox is low res mode, and holding the bind-eject button trick, I've tried doing an offline system update/recovery tool. I HAVE TRIED EVERY SINGLE THING TO TRY TO FIX MY XBOX AND NOTHING WORKS. Do you have any clue as to what could be wrong?

[@OrbiterElectronics]

+Tha Friend Zone.. Hi.. If the Xbox's power supply is not powering on check for a blown fuse in the power supply plug if it has one and its accessible. I believe the Xbox power supply is supposed to have an internal fuse fitted although I've not seen this personally.. Unfortunately said power supply fuse is non replaceable so your next option feasible option may be to perhaps try another power supply. If It where me though I would open up the Xbox first before firing up another supply, just to check that theres nothing fried inside it.. Mainly around the area where the input from the mains socket enters the xbox. If you unsure though please get somebody with electrical experience to check that out for you. Kind Regards John

[@thafriendzone4923]

Yeah I forgot to mention I also tried 3 different power bricks from some friends. Unfortunately they all didn't make any difference to the Xbox. So I guess it's just the hdmi port that has gotten fried during the outage or who knows I honestly have no clue. Thank you for the info.

[@OrbiterElectronics]

Tha Friend Zone.. Yes likely the hdmi port has taken a surge from the TV side then. So the only option really is to have the xbox examined.. And measurements taken along with components tested.. If as we are sort of assuming here that the unit has taken a very high voltage spike, then many components may have been affected by overvoltage so a repair may not even be possible. There's no harm in having it checked over though just in case something obvious has occurred so you're nearest TV repairers etc may be able help. Regards John

[@yanglue611]

Please reply!! My cousin's xbox one original doesn't work anymore due to hooking it up to a 4k tv. Lasted for 4 weeks and there was an issue. They had me try to fix their xbox one. I clean every little inch of dust off of it including power brick and thermal pasting (this is after I try everything I could without taking apart the xbox one. Power brick works well). The symptoms to the xbox one shutting down after turn on for 2 seconds. Static noise came from hdmi socket. I am currently waiting for the hdmi socket. My research brought me to an hdmi socket problem. Note: I believe the xbox one has been turn on many times. Knowing this, it might take a very long time to recover. Do I need to purchase any more parts? Any hdd replacement?

[@OrbiterElectronics]

As long as nothing else has failed you shouldn't need any more spare parts. To be honest any internal fault could be causing the power supply to shut down, even the faulty HDMI could if it was shorted. I am not being rude here.. but If your not used to microsoldering or SMD rework please get a technician or phone repair business to replace the port for you, as its not a simple task. The tiny contacts at the rear of the port are very delicate and easily bridged. Cheers, John

[@yanglue611]

@@OrbiterElectronics It's fine if it was rude or not. I have experience with micro soldering not too much. Thanks for replying. I'll let you know how it goes. Wish me luck. And wish you luck as well.

[@OrbiterElectronics]

@@yanglue611 Good luck mate.. Hope all goes well for you 👍

[@yanglue611]

@@OrbiterElectronics it is as you said. It wasn't the xbox but the power supply. It have some little corrosion on it. Clean it a little, it ran for a 7 seconds then turn off. How should I clean it properly?

[@OrbiterElectronics]

@@yanglue611 Be very careful with power supplies, they can contain high voltages even when switched off. To clean light PCB corrosion you can try isopropyl alcohol, however if this is anything other than just surface corrosion you may need to start replacing parts on the PCB or even tracks if they are corroded.

[@AnthGott]

Hi the main 4 soldered points on my Xbox there is one looks bad will this cause any problems?

[@OrbiterElectronics]

You mean HDMI solder points or somewhere else?

[@AnthGott]

Hi yeah I think the 4 big ones on the bottom are just to hold the port to the board and have no communication function?

[@OrbiterElectronics]

@@AnthGott Yes.. Those 4 large pins are fixture points and not data pins 👍️

[@humanperson1197]

how much do you think it would cost to get done at a shop?

[@OrbiterElectronics]

Human Person.. Hi, in the UK I believe its between £40 & £60.

[@acameron7808]

How much should it usually cost to repair because I took it to UBREAKIFIX and they wanted 150$

[@OrbiterElectronics]

Around £70 here in the UK. So about $90. Perhaps try a phone or tv repair business. They can often help with this sort of repair.

[@KingOfNo2000]

hey john, can you give a list of the supplies and a good place to get them

[@OrbiterElectronics]

Hi.. Sorry for late reply.. For new ports I just buy off eBay.. just search for 'Replacement Xbox One HDMI port'. Cheers, John.

[@Fandomsaddict]

@@OrbiterElectronics do you have to have flux do this? I've a soldering iron kit

[@OrbiterElectronics]

@@Fandomsaddict Hi, Yes you sure do, also some experience in micro-soldering along with a hot air station and micro tips for the soldering iron would be good, as replacing the HDMI port is not easy without suitable tools I'm afraid.

[@Fandomsaddict]

@@OrbiterElectronics alright thanks

[@karonjones4977]

what kinda screw driver do u use

[@OrbiterElectronics]

I use 'Wera' screw and Torx drivers etc.

[@Seldomane]

Soldering is one of the most dangerous things to attempt, and it's the one part you cut out of your video. I don't recommend anyone without soldering experience to even attempt this.

[@OrbiterElectronics]

Hello. Folk watching such videos likely already have soldering experience, however if not there are a ton of video's out there on the fundamentals of soldering. Agreed though SMD soldering is another matter and I have appended the video description accordingly. Cheers John

[@seanconnolly7678]

Mate how much to repair this I have the exact same issue with my xbox one. Hope your local in liverpool

[@OrbiterElectronics]

Hi, I'm sorry buddy I don't actually take on external jobs at present. I know you likely saw the 'business enquiry' email address on YT but I left this there as folk often want to email over images of failed devices they'd like advice on, so I just left it active. If your xbox has a broken HDMI port as in the vid, I would suggest to perhaps try your local tv or phone repair store.. As they can often take on this type of repair.

[@Joshchucci]

Idk if you’re still on this account but I was wondering what could possible be wrong if after I did this when I turn my Xbox on is just goes on for a few seconds then shuts off

[@OrbiterElectronics]

JAC .. Hi..I would first make sure you haven't bridged any of the solder connections that shouldn't be bridged on the back of the HDMI port. Also check that the CPU heatsink is seated down properly with a good thermal connection to the heatsink with some compound.

[@Joshchucci]

John - Orbiter what do you mean about the heat sink and a good thermal connection

[@Joshchucci]

John - Orbiter like what kind of compound

[@OrbiterElectronics]

Sometimes especially if the unit has been moved or knocked about a little bit it can crack or break the thermal connection between the CPU and it's heatsink, and this then the CPU heats up very quickly, which can cause the machine to shut down. It's always a good idea when doing this sort of work to remove the CPU heatsink, clean both the CPU top surface and heatsink base, then apply a fresh dab of thermal compound (like Arctic silver) between the surfaces. This helps transfer the heat away from the CPU to it's heatsink, where it should be.

[@Joshchucci]

John - Orbiter that’s probably the problem. Do you think e6000 will do the job

[@jordanpaige7329]

Hi im in Liverpool myself- my sons has this problem...do you offer repairs? If so how much are they? Thanks

[@OrbiterElectronics]

Jordan Grisenthwaite ..Hi Jordan..Sorry mate but this is just a hobby for me so its just family repairs I do at present. I can advise though that instead of perhaps chucking your Xbox in the bin and buying a new one.. try your nearest mobile phone repairers, they often take on these repairs. Cheers, John

[@jordanpaige7329]

John - Orbiter thanks john- any idea what price i should be paying?

[@OrbiterElectronics]

Jordan Grisenthwaite .. Hi..the ports themselves are only a few quid. But it depends on what is charged for labour.. The repair is quite awkward so I would say about an hour or so for that, so maybe something like £50 for the repair would be a fair price. Cheers, John

[@sambrinisam]

This has happened to my son's Xbox how much would a repair like this cost and who can I send it too??

[@OrbiterElectronics]

A local tv or mobile phone repair store can normally carry out such repairs. Assuming it's just the HDMI port that needs replacing and there's no main-board PCB trace damage, the repair would likely cost between £50 - £80.

[@d7oom_s523]

What tools should I pick for this problem?

[@OrbiterElectronics]

If you're not already into electronics I wouldn't advise that you attemp this, as it's NOT an easy task.. Firstly you must be good with soldering and be able to use a hot air rework station... A rather high wattage precision soldering iron or station is a good tool for this.. I use a Pace ST100 soldering station, along with an ebay 850D hot air station. You will also obviously require, solder, flux.. And general hand tools.

[@johnsmithen9577]

i am stuck on the clips part it just wont come off someone please help me

[@abarnhart620]

What kind of hdmi does he use for the xbox one when buying one what is it called ?

[@OrbiterElectronics]

I often get them from Ebay, just search 'xbox one HDMI port' 👍

[@SliipzHD]

I need mine doing , how much do you charge ?

[@OrbiterElectronics]

SliipzHD .. Sorry friend but I'm not taking on any jobs other than for family etc. I am not a business you see. Perhaps give your local phone repair business etc a call as they will normally attempt this sort of job. Cheers, John

[@ellagang5034]

Can I have phone number? Because mine is broken

[@jospehstalin8623]

El La Gang look up local ones

[@simonsingh9798]

Where do you get your scree driver from mine never worked thanks

[@OrbiterElectronics]

Which One? The smaller green ones are Wera branded. Theyre good but pretty expensive in sets.

[@simonsingh9798]

@@OrbiterElectronics I need the one for the star I’ve spent £20 trying various ones I’m getting real annoyed I kep buying the wrong ones or the screws have broken in

[@OrbiterElectronics]

@@simonsingh9798 They could be Security Torx screws. Look closely at the head of the screw, if it has a little pin in the head, it's a security screw, in which case you'll need a suitably sized security torx screwdriver. If not it's just a standard type Torx. I can't remember the exact size now.

[@simonsingh9798]

@@OrbiterElectronics alright thanks do know where to get them 100% thanks

[@yfnneal6449]

How hot does it have to be to come off like the watts

[@OrbiterElectronics]

YFN Neal . You mean Iron temperature, hot air? Mine is usually set at 380-400 degrees for this. The Iron I used is a 90 watt iron.

[@yfnneal6449]

John - Orbiter ok thanks i tried with a 45 watt and it was hard im just finishing but ill see the results Tommarow if i need to redo it

[@OrbiterElectronics]

YFN Neal.. Yea a 45W iron is not enough really as this is a rather heavy job, as the Xbox pcb is basically a huge heatsink, so when soldering the heat from the iron is being wicked away really quickly which can result in cold joints..

[@larry2292]

Hi john! I am a 14 year old boy that wants to persue his career in electrical engineering. Any tips or tricks to replace the HDMI port? Any answer helps alot!

[@OrbiterElectronics]

Hi Rigoberto, Firstly I'm not an electronics engineer by trade, im just a hobbyist were electronics is concerned, before I got injured I was actually a motor mechanic. The best advice I can give you though.. for ANY future work.. Is to work hard at at school. If your into electronics.. Read books on electronics (there are lots of them,) test and study low voltage circuits and how they work, build kits etc. Study all the basics. Mathmatics is always important with electronics so if your good at that it will surely help you. If I am wrong I will apologise in advance here, but To replace this port you need the necessary tools and experience for micro soldering, please do not attemp this if your unsure as the PCB will be damaged. Instead please approach perhaps a mobile phone repair businesses who will likely have the tools etc to help you 👍 Regards, John

[@larrythemanic6.0mechanic78]

John - Orbiter Hi john this is my new channel. Thank you for the tips. I would like to ask you some more questions my email is [e-mail]. I look forward to hearing you😊😊

[@fuedal6579]

hey you think u can fix my hdmi prodblem i have to lift it up and now it doesnt work

[@OrbiterElectronics]

Hi, Sorry but I'm not undertaking external work at preset. If you have a mobile phone repair business etc near you, they often carry out these sort of repairs. Kind regards John

[@rmark1083]

Maybe a HDMI drill bit from harbor freight will be easier?

[@OrbiterElectronics]

You could use micro drill bits to very carefully remove stubborn solder remains, however the only issue with that is there is a high risk of damaging the via plating. And if this happens the pcb is then just scrap.

[@ltraltier6009]

Can we still send these in to you to repair them?

[@OrbiterElectronics]

Hi, No sorry, not at present.

[@Garishnebula]

Hey can you use a xbox a hdmi port on the xbox one???

[@OrbiterElectronics]

The ports are often different. Ive not seen the early xbox port design closely but as far I can see from pictures they're different, with the older ports pins being much closer to the ports body.

[@tengkuliy7868]

Dude my xbox one s hdmi was broke last night can i sent to workshop to repair it?

[@OrbiterElectronics]

Hi, Unfortunately I'm not taking on any external repairs at present. You could try your local phone repair business as this is the sort of job they will also undertake.

[@mr.unknownkid1126]

We are still working on it

[@mr.unknownkid1126]

Ok so we are kinda doing bad now but it's working thx for the video it helped

[@aerodylluk2543]

I don't get whats happened at 23:16, you went from doing the back of the board to blowing hot air onto the front, I never saw you solder the hdmi pins to the board at all. The rest of the video was really useful but this one bit kind of glosses over the core part of this procedure.

[@OrbiterElectronics]

Understood. Ive had a couple of comments mentioning this. If/when I get another Xbox in, I will endeavour to cover that part of the procedure much better. The best way to do the rear pins is to use a small narrow bead of solder paste along the length of the pin row, it doesn't matter if the paste is layed down between the pads either as once the hot air starts to reflow the solder, the wicking effect of the solder will form the bond/connection between pins and pads. Any bridges can be removed with a very small iron tip and some solder wick if necessary. Cheers John

[@aerodylluk2543]

@@OrbiterElectronics Thanks for that, I have never soldered a thing before but I am gonna have a go at this soon. That is exactly what I needed to know! Cheers

[@OrbiterElectronics]

@@aerodylluk2543 I'm not being horrible in anyway here my Ben, in fact its a heads-up for you. The HDMI job on an XBOX is not an easy job without the correct tools, e.g hot-plate or hot air station etc, along with a suitably sustantial soldering iron/station etc. The XBOX PCB acts basically like a huge heatsink, so when you try to desolder the port the board tries to absorb all the heat your trying to put into it from the iron and hot air. Making the component seem like its welded to the board. If your unsure please just take the board to your nearest phone repair business etc, as they tend to have the suitable tools and experience for this stuff. Cheers John

[@aerodylluk2543]

@@OrbiterElectronics John - Orbiter oh no offence at all. I know it's not gonna be simple and is most likely not gonna work. It's a spare Xbox one I have laying around and I figured it would be fun to have a go at fixing it. I was hopeful until I opened up the case and actually realised how small the pins are. I'm totally expecting this to be a write off but doing it for fun. Also not completely certain it's the hdmi that's the problem so it's more of a fun thing than a serious fix. But thanks for the heads up, very decent of you.

[@OrbiterElectronics]

@@aerodylluk2543 Ah ok.. Well in that case.. Have fun with it 👍

[@ravelbridges1883]

My problem look exactly like that

[@toot4littalive224]

Same

[@wyattkeeping1913]

Where can i get a hdmi port for my xbox 1?

[@yanglue611]

As in repairing, Ebay or amazon. Be very specific on parts. Xbox one S and X have the same hdmi port but the xbox one original is different from the other xbox.

[@anonymoushazle3228]

How much to replace hdmi port mate?

[@OrbiterElectronics]

Sorry mate but I'm not taking on external jobs at present. You could try your local mobile phone repair shore though as they'll likely be able to help with this sort of thing. It costs approx £70 for the job.

[@josephthouvenin9692]

was this sent to you from a ebay purchase

[@OrbiterElectronics]

No... My brother works at a large corporation.. And the folk there just know that I can sometimes help out with repairs etc, so they send me their broken stuff.

[@terrelltoolyhd8635]

How could I get you to fix mine I’m in Michigan my Xbox needs the same treatment smh

[@OrbiterElectronics]

Hi. Unfortunately I'm not doing external work at present. If you take it or ship it to your nearest phone repair store they should be able to help you with this.

[@davejohnson6032]

I'm right next door in Wisconsin. Currently looking for the replacement part#. Willing to repair yours once I find it. I have the xbox one S. Model 1681

[@thatattorney7563]

Is there anyway i could send mine to u so u could fix it for me?

[@OrbiterElectronics]

Sorry but I don't currently take on external repairs. If you try your local phone/tv repair store, they can normally carry out this sort of repair.

[@deletedaccount5045]

Hello from the U.S

[@OrbiterElectronics]

Hi buddy 👍

[@iratedrobbo6445]

hello my Xbox one has a start up error and I don't know what to do can you fix this error and get my Xbox running again please?

[@OrbiterElectronics]

What is the Error number?

[@iratedrobbo6445]

I can't remember but i looked it up and its a start up error

[@OrbiterElectronics]

Have you tried resetting it? If not, when it starts up select > Troubleshoot > Reset this Xbox. Another screen will then open up.. Choose 'Keep Games And Apps.' This will reset the Xbox but keep games, apps etc. You'll need to input your basic info again with your username & password.

[@iratedrobbo6445]

I have done that once I have reset my console it works then it happens again about 2 days later I don't know what to do?

[@OrbiterElectronics]

I could be overheating.. Carefully open it up and make sure it's not full of dust. Especially around the CPU heatsink fins and chassis vent holes. You don't need to take the mainboard completely out as in the video, just use a can of compressed air to remove dust etc from the CPU's heatsink and fan area. Be very careful NOT to knock or bump any of the boards components. Also make sure the power supply is not covered up etc as these can overheat and cause issues too.

[@shakaryt6421]

hey I wonder if I could can I ship u my xboxone s and u fix my hdmi output

[@OrbiterElectronics]

Shakar Handy .. Im sorry but even though I do receive many requests for repairs, I am only able to carry them out for family and friends. I can advise however that many electronics/phone repair stores undertake things like HDMI repair so perhaps try asking at your local repair shop 👍

[@Rxckout_jj]

What is the tool called

[@OrbiterElectronics]

It's called a 'Spudger', there are various types available. All of them are handy so a selection of them is a good idea.

[@thaddeusway230]

how dop i get a disk out when it wont eject

[@OrbiterElectronics]

+thaddeus way.. See the small hole for a paper clip etc in the following image.... goo.gl/images/JmzCq1

[@manueljoseortizmaldonado402]

how much does it cost that repair?

[@OrbiterElectronics]

Manuel José Ortiz Maldonado .. I dont do external repairs these days as Im not insured for that. The repair generally costs around £75 though. Many good TV or phone repair shops as long as they have the equipment will carry out this repair.

[@manueljoseortizmaldonado402]

Thanks

[@TheChipmunk2008]

Odd that companies still rely on stickers, when the sale of goods act clearly says they're meaningless...

[@TheChipmunk2008]

(yes i am a frustrated 'i can fix this crap' person, does it show?)

[@OrbiterElectronics]

TheChipmunk2008 Hello mate 👍 Not only are the stickers meaningless I remember reading somewhere a while ago that it's actually illegal to use them too.. Something to do with locking folk into having warranty repairs etc only available from their own companies etc. It's a bit like the iPhone right to repair bill thingy. Cheers friend John

[@animeshorts1482]

My Xbox one s hdmi port is broken just like ur one there I need to get it fixed

[@OrbiterElectronics]

zaingaming 44.. Hi.. Try your nearest mobile phone repair business. They will usually take on such repairs and should have the appropriate equipment for the job.

[@michaelburtscher1745]

Umm does this work with The Xbox one s?

[@OrbiterElectronics]

Michael Burtscher ..If its not exactly the same, it'll be very similar.

[@gamercraft7205]

I have tried everything and nothing worked. It connects sometimes but that rarely happens.

[@OrbiterElectronics]

Have you replaced the HDMI port? If so make sure there are no solder bridges between any of the connections on the back of the port.

[@gamercraft7205]

+John - Orbiter I am currently checking if there are any bridges. If there are none and it still won't work I feel I will no longer invest any time or money in repairing this console. Thank you for you time.