XPS 17 (2021) Review

[@Dave2D]

Much better performance this year. but the terrible QC on the trackpad needs to end

[@shahsoftinc.2459]

Please review alienware x15 and x17

[@arnavkejriwal3139]

What are your views on the Lenovo Thinkpad X1 Carbon?

[@Gurnoorsingh2007]

I just hope they fix the track pad

[@arjunkg9944]

Macky bok

[@Gurnoorsingh2007]

And track was the reason why bought XPS 13 it is awsome

[@chepulis]

“There was a dongle but i lost it” the first ever accurate dongle review.

[@morten1]

😅 dongle reviews simply cannot happen. It's always lost

[@cameronbosch1213]

( ͡° ͜ʖ ͡°)

[@thenubianspeaks4329]

It is good they inlucde a dongle, I don't mind actually, because I use the full size sd reader more. You are not a child if you can't keep up with your stuff then that is something you need to fix.

[@henrylee2540]

Dave is like the father who's disappointed by his favorite kid, Dell.

[@KaranSharma-ew7io]

perfect asian plot

[@AxxLAfriku]

WARNING I am the unprettiest human YTer worldwide. Take the hint, dear del

[@pumbi69]

@@AxxLAfriku hey you are the person with two girlfriends. hi

[@tybera1114]

A flawed trackpad at 3K is unacceptable, those kinds of problems have been solved by 600 dollar chrome books.

[@traceyclaver6076]

LMAO

[@milkloverenterprises3367]

6:32 ah yes, the high quality camera shots we all love from Dave.

[@YourLocalCafe]

Lol i commented the same thing!

[@YourLocalCafe]

Lets see who wins our mini competish..

[@milkloverenterprises3367]

@@YourLocalCafe lol best of luck

[@YourLocalCafe]

@@milkloverenterprises3367 you won lol, i am happy for you tho.

[@YourLocalCafe]

@Pepper nothing much, i had commented something very similar to the OP and i sorta challenged them to a mini competition of who gets more likes, they won.

[@johnmiller2905]

No one does reviews like Dave. Always on-point, always balanced and fair. Truly appreciate you brother.

[@Nizzon.]

Yep he's awesome!

[@pamilyadance3550]

Agree totally!

[@aspeartrevis6306]

Consistent perfomance: aida 64 and 3.0 - 3.1 Ghz for 11800H. "Always on-point, always balanced and fair." Nice

[@Fluxtrance]

Upgraded my old 2018 model XPS to the latest despite trackpad QC issues. Received my Dell XPS 15 9510 today and low and behold, I lost the QC lottery. Initially it was weirdly “sticking” below the click threshold causing missed clicks, then it just flat out stopped registering clicks altogether before I could even finish installing Windows. Honestly, really disappointing from such an expensive machine. One click with this trackpad would have immediately made it obvious that something was wrong, yet this one got the green light from Dell. Dell wants to send a technician to my house to replace the unit. In the long run it seems they’ll make it right, but it’s not the kind of experience you’d hope to have out of the box with a $2k+ laptop..

[@wlee9888]

Rip. Hopefully the replacement has better QC.

[@Squidward1314]

Be careful! In most countries (AFAIK) you have a short (few weeks) free return period. I have read a lot of stories where the technicians were not able to repair the trackpad or even made it worse. Dont risk not being able to return the unit. You can always just return it and order a new one as long as you are still in the return period. It‘s beyond belief that Dell doesn‘t test this before shipping. 5 seconds would be enough to determine if the trackpad has the error. And for a company that wants the device to look an feel premium (and for this price) this is not acceptable.

[@ssideshowbob]

Had a technician over twice in the past for the 2018 model (9570). That didn't work out. I know dealing with Dell Support is a pain, but try to get a new unit.

[@Al-jw5kf]

Dell laptops has so much problems and seems like Dell does not handle them well. I have Dell xps 9560 with 4k, i7 and 32Gb of RAM and I'm dissaponinted, for such an expensive laptop I had to solve so much issues. I will never buy Dell again.

[@Blaze-qk8lx]

Its every laptop. they cannot fix this issue.. it comes all the way from the way the laptop is designed and they cannot shift things internally to fix this model.. we all fucked.. I got 2 replacements already and they are all identical

[@ericwright8592]

Can’t forget that time Intel executives literally admitted Dell is the best partner money could buy

[@arslansohail2491]

Why?

[@arslansohail2491]

@@ericwright8592 thanks for the information.

[@kytzu2608]

This needs to be pinned

[@obidean3964]

@@ericwright8592 Not just Dell, I mean all laptop manufacturers seems to be resistant to make proper AMD machines especially in the Ultrabook segments. As of late, thing's had improved with Razer came out with first ever Ryzen laptop and more gaming laptops powered by Ryzen but it still pales in comparison to saturated amount of Intel powered machines ...

[@mini9503]

​@@obidean3964 It's hardly a coincidence. Today, OEMs hide it under the banner of "R&D Co-development" or "Elite partnership benefits" which is all the same thing. Their anti-competitive shady maneuvers favoring Intel and Nvidia has been going on for decades. And it's also part of the reason why AMD took so long to catch up.

[@jeffsaffron5647]

There are definitely corporate reasons why there is no AMD option.

[@phantom1100]

It’s mostly because the XPS laptops use thunderbolt, and it’s way easier to do that with Intel.

[@dominicbeltz9057]

wasnt it intel who said dell was the best friend money could buy

[@moby1kanob]

intel better anyway and the next gen intel are going to take a large leap in front of AMD even more

[@syth-1]

moby1kanob better? I dunno much bout laptop chips (mobile chips isn't something i'm interested in much) so maybe you wonna specify for mobile skews, but as you didn't specify Ima take that as a general statement. What world are you living in?

[@huskers1278]

@@moby1kanob No way shape or form is Intel above AMD anymore wtf lol

[@john_hunter]

I recommended an xps 9500 to my dad because of the good reviews and the amazing design. He had to get it replaced twice because of weird quirks, and of the 3 machines he had all of them had the trackpad issue. He had to get the palmrest assembly replaced on the 3rd unit to fix it because the replacement process was taking too long and he couldn't return it. So many reviewers brushed over the trackpad or didn't even mention it, and it turned out to be a major problem that year. If you get a defective product from dell, return it, dont replace it. When you replace it the 30 day return window is still based on that original machine so if you get lemon after lemon and eventually decide enough is enough, you're stuck with it. Returning it and buying it again ensures you have 30 days to find any quirks on each new replacement.

[@ilkoallexandroff]

I have the last year model, been using it more that year already, all I can say, I love it! The trackpad, I stopped caring since I feel much more comfortable with the MX Master 3 mouse!

[@kaskovic1993]

Maybe for u its good enough but not for me, if I am on the move and I forgot my mouse I have to use the trackpad and for the price that Dell is going for its a big dissapointment! No I wait for the Bezel less Samsung Oled Laptop that looks more sleek to me which is the main reason why I wanted the Dell XPS

[@SStarlight9614]

my tecra has a wobbly trackpad as well but you eventually learn to love the weirdness of your machine

[@john_hunter]

@@SStarlight9614 You shouldn't have to learn to love a manufacturing defect on your 2000 dollar laptop.

[@kimberly_lippington]

@@john_hunter this is true..

[@User-cb4jm]

Cool but that’s no excuse for the trackpad being screwed in loosely on a $2000 laptop. I personally hate using a mouse and care about trackpads, and a 2016 15in MacBook Pro trackpad from 5 years ago will run circles around this thing even when it IS screwed in correctly.

[@muditahlawat]

It's really cool to see how Dave's background keeps evolving in every video!

[@ddc171]

It's having it's own character development

[@DoctorNemmo]

And so does the table

[@mehranshowkat09]

Fishhhh

[@SmokedHam444]

Dell needs to introduce QHD screens, they're the perfect resolution for laptops imo. It's a great balance between high pixel density and battery life

[@zeppelin0110]

Agreed, I would have considered that option, for sure. But I think that going with 1080p for such a huge display is a questionable choice. That said, I haven't seen the 1080p screen in person, so maybe it looks magical.

[@UnknownStuff0417]

I think the xps have 4k equivalent option. Maybe its 2.5k but I know the have a denser than 1080 resolution on "16:10" option. At 00:57

[@daniel_960_]

@@UnknownStuff0417 the oled one is 2160p but 16:10, so kinda a cut off 16:9 panel.

[@zeppelin0110]

@@UnknownStuff0417 yes it's a bit vertically longer than 4k and has a 16:10 aspect ratio. Really great.

[@Noproblem396]

For the folks who have tried the 2K option on a laptop sized screen is there any discernable diff in video consumption from 1080p!? I personally don't notice much of a diff b/w 720p and 1080p res videos as is on my current laptop so just curious!

[@namcicle2309]

Dave: Explaining the device in detail Me looking at the background: Ah yes, fisch

[@muditahlawat]

Me too 😅

[@radsimp5710]

le fishe

[@nchan602]

same lol

[@yakaiRon]

Those fish are dave blue!

[@namcicle2309]

@@yakaiRon Dave2D teal should be a colour

[@MikeOBrienMedia]

The absolute master of video thumbnails

[@Ben.N]

seriously

[@WitchRegen]

I have to say, the XPS line is definitely one of the weirdest. I own an XPS 17 9700 from last year, I bought it after the whole charging issue thing was fixed and was lucky enough to win the QC lottery with the trackpad, so it's been one of the best devices I've ever used - and I've used a lot. It's a damn shame that they can't seem to get the QC right so that everyone can have the same experience, though.

[@brettb2516]

Dell really needs attend to this track pad issue. Especially on this tier of product. The trackpad on my Dell G5 5500 was the worst track pad I have ever experienced period! I bought my wife a mid tier Acer Laptop and the track pad is amazing!

[@killertruth186]

Some HP's trackpads are amazing as well.

[@May16Joe]

Try Thinkpad's glass trackpads that come with the higher end models, you'll love it.

[@lolcatpl]

@@killertruth186 yea my HP laptop i bought for 399$ have much much better trackpad than the Asus laptop i bought for 459$

[@killertruth186]

@@lolcatpl My HP Pavilion Gaming Laptop has really good track pad.

[@nachiketakulkarni8809]

i have a dell inspiron 7560 (about 5 years old) it has a really good trackpad(qc wise). really unfortunate that they had to go downhill about thier qc.

[@simplerocketscience6222]

I just revieved my Xps17 from last year. It dropped in price significantly after the new one was released and the changes were only internal. I'm in love with this device and I had no quality issues at all.

[@thomasheimberger9501]

Got an XPS, partially on reference from this channel. On the whole, great machine, but absolutely +1 on the trackpad issue. It's something you work with so much that it can ruin the user experience. To the point that if I don't have a mouse on hand, I do not like using the computer. As someone coming from a MacBook, the difference is truly night and day.

[@benjaminromero5572]

Did you get the 17 inch version?

[@zeppelin0110]

But consider the fact that this laptop is dramatically bigger than something like the M1 Macbook Air and carrying around a mouse starts to make a lot of sense. That's what I always do with this laptop. Meanwhile, for my M1A, I don't connect a mouse most of the time - not just because the trackpad is so good, but also because it's a more casual device for me (very lightweight and has a smaller screen).

[@The_MEMEphis]

I hate all trackpad, I can't do anything for a long time on a trackpad I need a mouse, I just use a wireless razer mouse doesn't really take any room in my laptop bag

[@thomasheimberger9501]

@@benjaminromero5572 Yep, I did.

[@thomasheimberger9501]

@@zeppelin0110 Yeah, I agree. I rarely lug my XPS around, but it would still be nice to be able to do so without a mouse. For what it's worth, it's not that much bigger than the 16'' MBP and I certainly appreciate not needing a mouse with that.

[@venusinwhite3932]

I have an XPS 13 bought in 2018 and it's been amazing, no issues with anything at all, including trackpad. Just bought the XPS 17 9710 and waiting on the edge of my seat for delivery. Thanks for the really great review Dave, all the detail I needed to make my decision, just hope I'm lucky with the trackpad.

[@shan_singh]

dave 2020 : 'thums if u like it, subs if u..." dave 2021 : 'faulty laptop? Send that sh*# back'

[@s1dak]

Hey Dave, just letting you know there are really a very less number of genuine reviewers, and you're one of them, so we love you and trust you.

[@bizmonkey007]

For how pricy this is, it should be flawless. The fact that the trackpad issue keeps popping up on the XPS line is baffling. Dell either doesn’t care or doesn’t know what they’re doing.

[@badger657]

Both.

[@blackhatson13]

just buy a MacBook

[@Evan_Rodgers]

Why not both?

[@markhd3059]

@@blackhatson13 Buying a 200$ laptop is better then macos

[@gibonada]

QC is bad, my 2020 model was delivered dead and was send for replacement

[@mulciberus]

"Send that sh*t back." But how do you _really_ feel?

[@shawangtherss8356]

"Dell is the best friend money can buy" Actual quote from Intel

[@ryancasey4807]

I bought a top spec unit of the 17-in, and it showed up with trackpad issues, they sent a technician out to replace the trackpad seven times, and then replace the entire laptop two more times, and then sent out another technician another three times, and every single one of the replacement track pads they installed had the same issue. As much as I love the laptop and for how good it was, I ended up going with something else as the trackpad left clicks never really seemed to register, and the palm rejection because of the wobble was terrible. Glad to see a reputable KZbinr finally covering this issue.

[@dannyadams2211]

Haven't bought a Dell since 2011 when I got burned by their awful QC. Some things never change!

[@sushimshah2896]

I too remember their Inspiron & to some extent their XPS lineup literally falling apart within 2-4 years since many students had those in college

[@hypemanD]

I had to RMA an XPS 15 four times a few years ago. Gave up and bought a Mac and never looked back.

[@Nersius]

Have had my refurbed insprion 7567 for 3.5 years now w/ the only issue thus far being an occasionally floaty ''6'' key. Sorry to hear about your experiences.

[@RinoAP]

I will never get Dell again after the GPU gate on their Alienware

[@alexj9620]

@@RinoAP didn’t they release a statement on that and say you can fix it with a new update?

[@FinancialShinanigan]

At this point, the rattle is a feature.

[@maxview99]

It really is, I had the 15 inch model a few years back. It had the 7700HQ and GTX 1050. Same track pad issue, its been years!

[@nischalofchrist]

I have a cheap 400$ inspiron and the rattle is there too. Guess it's a universal feature in dell laptoos

[@JimKanaris]

I wonder if Dave would still endorse the FHD over the QHD/OLED in XPS's. I just ordered the 9530 (2023) with the FHD screen and was delighted to revisit this review with its high endorsement.

[@williamalexander4546]

Love you Dave. He's so matter-of-fact and straight to the point. You tell me exactly what I need to know. Thanks

[@Piketom1]

I still remember back in 2010 when I got my first REALLY nice computer. After saving for a couple of years before going to college, I got myself a 15" MacBook pro with a top of the line for the time dual core processor. It's still bonkers to me that modern, high performance notebooks have up to 8 cores while getting good battery life. It's amazing.

[@McMaxW]

The lack of an AMD option was a totally missed opportunity...

[@makisekurisu4674]

Like Dave said dell has loyalty to Intel, Dell wouldn't put AMD in there ever!

[@badger657]

Yeah man looks like they totally missed out on putting inferior chips in there.

[@mini9503]

If you wanna see AMD, show support by buying an all-AMD laptop. Complaining to Dell isn't going to change a thing, they get paid by Intel not to use AMD.

[@torpedospurs]

Go with the Thinkbook 16p which is AMD-only.

[@torpedospurs]

Go with the Thinkbook 16p which is AMD+Nvidia.

[@MrJagsterS]

Steve was an unexpected surprise :)

[@GeraldY.]

hi checkmark

[@poultrypants]

What the heck are you doing on a laptop video @Jagster ?

[@otter3193]

It's like 3 vids old

[@DoctorNemmo]

An unexpected surprise to be sure, but a welcome one.

[@sunburst8810]

@@GeraldY. checkmarks annoy the crap out of me. they never say anything interesting but get top comment every time. just come in with some bland cold take

[@carlsouthern]

Dave, that perfectly-timed snare hit to censor your curse was fantastic

[@alenavass2]

What convinced me to never go Dell again was my XPS back in 2016, after a year it got unusable from a glitchy trackpad, broken keys, swollen battery, and once-per-day blue screen. I can’t believe after 5 years Dell’s QC hasn’t changed much.

[@colevano]

My brother’s brand new XPS 15 has a horrible trackpad. Trying to convince him to send it back 🤦‍♂️

[@sahilbaori9052]

But do they really exchange/return systems just because it has a rattling trackpad? I too have one from dell with the same trackpad issue. I just bought it a month ago. But never really cared to tell them cause you know it works fine and is doing a pretty good job, (atleast till now) except that annoying trackpad.

[@mavonsthiefs4514]

I do too but not sure about the procedure though :/

[@SoftCrunch917]

I recommend you guys send it back, I also have a new 15" 9510, and like the trackpad (had no issues), so sounds worth it. I am happy I didn't because I can't do without my laptop.

[@hi.4416]

Dell laptops used to be great, I had used dell laptop for 8 years, now I prefer acer

[@tzdkb]

Own a 2020 XPS 15, had a wobbly trackpad and I went back the store I got it from, they then proceeded to say it’s a design issue and brought me around to about 5 or 6 different XPS 15s and 17s they had in their warehouse and out for display and literally every single one had a wobbly trackpad. I continued insisting so they did replace my unit but the new one still has a the same issue -.-

[@scientia-potentia]

I adore you videos, sir! Please consider adding chapters to your videos. This is just a kind suggestion from one of the individuals that watches all your videos.

[@remigoldbach9608]

So happy you talk about the XPS ! Your reviews are always ahead and well thought !

[@mehradhajati9057]

I got my XPS 15 9500 5 months ago. I changed from macbook to XPS and dont regret it. Beautiful design and screen. I get consistent FPS when playing League, but league does not require much in terms of system. Also my trackpad does not wobble, thank god.

[@c.e.s5045]

Love the mic drop on the end of this video. It’s why I keep coming back to these videos long after I bought my laptop.

[@cole0059]

I just got my Dell XPS 9710 with the exact same configuration in this video last week. My trackpad is perfectly fine and everything seems to work great so maybe I just got lucky

[@longrobosa-kfpawacs]

Still no AMD options this year, disappointing indeed

[@mrmister3507]

Thanks for addressing the trackpad issue. I can't believe Dell still hasn't fixed this!

Well done. Dell shows the market what a screen and bezels should be look like. No God damn notch and rounded corners.

[@adityakrishna6016]

Awesome review… love the way you simply cut the clutter and jump straight to the point without being offensive… I bought the fully specced out last year model and am generally happy with it.. it gets hot in regular applications and works better when placed on a laptop pad. Bad webcam period for the thousands of dollars I paid.. battery life could be better.. like you said AMD option would just knockout all laptops in this segment out of the park.. i hope the touch screen has full atylus support and a 180 degree or 360 degree hinge

[@oef207]

Amazing that Dell hasn't fixed this a year after the original released. Got mine sept last year. No trackpad issues thankfully.

[@HeliumFreak]

Still haven't fixed the track pad? Such a shame, I have last years model and it's a pain in the ass. I managed to patch it a bit so it's not so obnoxious but it still does it a little.

[@icanmakeeverythingilovedie9861]

Did you do the tape fix underneath the trackpad? Pretty easy fix, if you haven't. kzbin.info/www/bejne/eZ6QmI2CbLaLnas

[@HeliumFreak]

@@icanmakeeverythingilovedie9861 Yeah i did the tape thing, it doesnt "fix" it per se just makes it less annoying. If you tape it too much then u cant click the track pad down anymore. They need to copy a macbooks track pad those things feel great.

[@bentm563]

Should've returned it. It's a provocation that they sell faulty Notebooks at a pricepoint of over 1000$!

[@YourLocalCafe]

6:31 ah yes high quality tech videos.

[@harukaj5745]

Thank Dave so much. Every year I come back to check XPS on your channel. It is impressive every year! I want to buy a new XPS but my XPS 2016 is still working now. LOL

[@TheKrischtopher]

Dave, been watching you from day one. You deserve all your subscribers. Keep up the great work, and remain impartial!

[@andymiller1597]

It bums me out that the majority of flagship PC laptops are made out of such crap materials.These are the same price as Macbook pros, but without any of the hardy aluminium chassis. I work with a lot of PC and Mac parts and I'm always amazed just how flimsy the PC parts are in comparison to the Mac ones.

[@MikhaelAhava]

There’s some Aluminum and Magnesium allow Windows and Linux flagship devices out there. And XPS is metal alloy if I remember correctly.

[@honprarules]

The G14 feels solid.

[@dominicstocker5144]

What’s the problem with the XPS like here?

[@melo3427]

I agree. Why are there no windows laptop with the same/better quality built than a mac? I have been trying to find one worth buying and there is NONE. But my university uses windows and I have to get one. The pain!

[@honprarules]

@@melo3427 as I said earlier, try Asus G14. It definitely feels premium.

[@dynxmit3official920]

Ah yes qc issues and dell. Never gets old

[@hariskhalid2323]

"Dave is the most handsome KZbinr" Change my mind

[@DailyCorvid]

Remove "tech" and you have yourself a handshake!

[@ratuldeoun7228]

@@DailyCorvid lol

[@hariskhalid2323]

@@DailyCorvid you know what... Yes, thanks for pointing that out

[@ddc171]

Yeah (no homo)

[@warriorsfg]

xD

[@OurCatioHome]

Thank you for sharing your experience and knowledge. We have learned a great deal today.

[@yungtarintino3182]

Yeah, I have one from 2018 15” and my trackpad is the same way. Also, it’s pretty slow now looking to upgrade to this one.

[@RyanDunton]

I was close to buying this last year, but Dell's quality control with the trackpad pushed me in the direction of the Macbook Pro 16. It stinks because the XPS lineup is really the complete package

[@phantom1100]

I wish they equipped the 17 with an OLED screen like they did the 15 this year.

[@mini9503]

Sadly Samsung only makes OLED in 13/15 inch screen sizes... 17 inch would also kill the battery life real fast with the absurd 100Wh capacity limit on laptops

[@LYShowtime]

I've always wanted an XPS since ages ago but I can't bear to part with my kidney...

[@MRP-ok6rh]

Dave, you are one of the rarest reviewers who is really trustful and I really like the way you try to support your subscriptions honestly. U R the best (specially since the table came back to videos 😂😁) MoPo from Iran.

[@datpspguy]

Just grabbed the UHD model today. Looking forward to using this for the next few years.

[@jupiterone2045]

I was willing to drop about 1600 on an XPS 13. Decided to go for the 16gb MBA The QA on Dell products have been absolute shite

[@johnaart]

Yeah.. Right now my usb ports in my xps15 have decided to stop working... Last week it was Bluetooth... This laptop is frustrating 😤

[@vikram5491]

I got an XPS 15 when it released last year, and the trackpad was loose. I didn't mind honestly cause I use a mouse most of the time. It somehow fixed itself after about a month, I don't know how or why, but it's not loose anymore and works perfectly. Not defending Dell, but it's my experience and it's been good.

[@rustler08]

All the food and dust that got stuck in there fixed it. lol

[@vikram5491]

@@rustler08 That's probably what Dell were going for 😂

[@ruleofones]

Hey Dave! Just wanted to give you my two cents as I am a 9500 owner. I got my XPS 15 a little less than a year ago and initially ordered the white which has a solid trackpad and then switched it for the black which had a wobbly trackpad. I called them to have it replaced and long story short within my 30 day return, the laptop was replaced three whole times and all of them had wobbly track pads. After a nightmare with customer service spanning 3 weeks and an offer to either get $100 rebate or to, and I quote, deal with it or return it, the only thing close to any explanation I got was one of their customer service representatives told me that the track pads come from one of two different distributors and one of the distributors has the wobbly issue and they can’t pinpoint which one. Clearly this sounds ridiculous. But yeah, as LTT has demonstrated in the past as well, dell has a better chance at good customer service by not having any. I ended up having to file a case with the Better Business Bureau, not that amounted to anything. Maybe I’m over reacting, but it’s really the principle. You probably already know all of this, but I just wanted to share my experience. Anyway, absolutely love your work!

[@777-Phil]

Thanks for the plug-in on the non-4k screen. HD should save on the battery ... and the anti-reflective screen of the 4K probably doesn't matter compared to the anti-glare HD with generous nits.

[@BennettBeach]

As a owner of a Dell G7 7790 w/RTX 2060, I have had the power drain while under very heavy load. This hasn't happened since I started using a ThermalTake Masive TM, but I believe this happens when the battery has reached a critical temperature and cannot accept charge.

[@JLCubing]

"if the trackpad is wonky, send that $h!t back to dell" we will sir dave

[@Dranamolous]

I will never buy anything dell ever again. I had to return two xps 15’s because of their bad QC and the support/return process was INFURIATING. Sad because the product itself has potential - potential that is ruined by a shit greedy company.

[@cameronbosch1213]

True, my XPS 15 7590 had sleep wake issues and customer service was such a nightmare I will never buy Dell again.

[@chltmdwp]

They make the best monitors. I wouldn't form judgements based on one product category...

[@jmiquelmb]

According to what I heard, you should never buy directly from Dell. Their support is terrible. Better get it from Amazon and you'll be able to return their shit faster

[@Dranamolous]

@@jmiquelmb yeah if I HAD to buy a dell I would buy it from the Microsoft store in the Mall. But tbh I just wouldn’t bother anymore.

[@sunfire65ph]

Had to send my Xps 15 back in november, can 100% confirm

[@goldenknight]

Dave keeps changing things the background of his video but will never put fish into his FISH tank

[@ianism3]

fish aren't minimalist enough

[@mini9503]

Fish are too high maintenance, and Dave doesn't like needy stuff.

[@henrycwcw]

Love your reviews Dave! Straight to the point and unbiased!

[@rubenrodriguezarvizu4795]

I really enjoy your videos. Very concise and the setting is very eye pleasing. But what I like the most is your diction! I am not a native English speaker and I understand every word you speak. Thank you!

[@turtle_bumblebee6010]

I returned my dell for this exact reason, among other things that popped up while using it. Dell has a lot of good things going for their laptops but the small issues ruin their laptops.

[@melo3427]

What did u buy instead

[@lulzjeffy1337]

I got one of the new XPS 15 9500’s last year as my new work machine and I absolutely love everything about it. Attractive design, great performance, beautiful screen. But the trackpad is absolute garbage. It’s such a shame because it’s something you use so much on a laptop that it really ruins the whole experience. I’ve tried doing the tape trick under the trackpad, and have even sent to Dell for a warranty service on it, and I got it back exactly the same. The wobbly trackpad is such a nuisance and really does stop this from being the top-tier machine it could be. It’s disappointing to see that over a year later they haven’t managed to address this glaring problem.

[@rm-projects]

Those really look clean, can’t wait for the redesigned MacBook.

[@tylerbetthauser7647]

Can't be a bug if it's a feature...

[@alb9022]

@@tylerbetthauser7647 what?

[@nieron]

I ordered one of these on Friday and I'm so excited to see how it works when I receive it 😊

[@Jacob-eq1sh]

I bought an xps 15 9500 a month ago. Had to get a replacement unit because the one I purchased had a bent deck and a wobbly trackpad. The replacement unit also has the wobbly trackpad along with a dead charging LED. Just decided to suck it up and deal with it...dell needs to fix this on the next redesign of the system and better QC right now.

[@terrasai2857]

I prefer Windows over MacOS (I have a high end gaming desktop) so I really want to switch to a Windows laptop since they are more optimized for it. But it looks like I'm staying with Apple because even the highest end Windows laptops like this one are way too expensive but feel so cheap in the hand and have various build quality issues. Not to mention that MacBooks last for so long and you can resell it years later for a decent amount.

[@samuelmanny6231]

Watch Linustechtips review of 16'' macbook pro 2019....m1x macbook pros are coming in months

[@thundermane362]

Being Intel's #1 customer, I'm sure they have that "deal" in place where they get massive discounts as long as they don't purchase (or they purchase the least amount of) AMD CPUs. That would be par for the course for Intel

[@shableep]

In 2010 Dell was found guilty of fraud for excepting massive amounts of money from Intel to not use AMD in their computers. in 2009 until was found guilty of anti-competitive practices and was actually ordered to paid $1.25 billion to AMD in damages. Not only is this likely to be happening now, it’s literally what happened a little over 10 years ago. It almost killed AMD.

[@thundermane362]

@@shableep Exactly! That's really the only reason why I supported AMD all these years. Friends asked me to recommend or built systems for them, and I always go with AMD both on CPU and GPU. They didn't need the latest and greatest and as long as it is fast enough, I never had any complaints. Personally I can't afford the latest and greatest either, so I just choose the best that I can afford from AMD. Now I'm glad that AMD is finally coming back from the brink.

[@Kysen10]

LOL Dell QC, they didn't fix the most glaring issues.

[@OllyNewport]

I have owned two top spec XPS laptops. QC has always been an issue. I cannot remember a time when I didn't have to deal with a motherboard, a trackpad, a dodgy MicroSD slot, bad BIOS firmware, thermal throttling. Their devices are fantastic on paper and they look brilliant, but I cannot and will not bother to buy another Dell PC until they sort their QC. I have a 9 and 12 year old MacBook Air and Pro that are still, STILL going strong even after so many years.

[@Sumitssj13]

That chair has always fascinated me please make a review of it Dave!

[@gendredd7113]

The performance spike he told about occurred to my Dell G3 3500 while gaming. It runs at max clock speed of 4.2Ghz and after about 3-5 minutes, the clock speed drops to 1.5Ghz and again back to 4.2Ghz after some time . This cycle repeats throughout the gameplay and the game becomes unplayable during the performance drop. I thought it may have occurred due to thermal throttling but even at not so high temperature these performance cycle occurs.

[@user-io5gw1rk4t]

Turn off turbo boost

[@gendredd7113]

@@user-io5gw1rk4t i have tried disabling turbo boost using ThrottleStop and the clock speed locked at 2.5Ghz but the games got so stuttery due to this low speed.

[@bobbyantalek8526]

Great review, Dave! Can you elaborate on the thermal capabilities of the XPS 17, particularly the use of the i9 processor? How much hotter will the chasis run with the i9, and how much performance is sacrificed if selecting the i7?

[@markhomiak6966]

Exactly my concerns as well. 2 months, and he hasn't replied?!

[@honeypeadigital]

Dave "...for AMD to be inside ..." Intel: Hey, that's our line!

[@allansh828]

AMD’s production volume is too small to be relevant to the OEM market.

[@ethanknight7730]

I just upgraded from the hp envy 13, which had a rattling trackpad, to the xps 15 9510 and I have absolutely no complaints! I love it's feel, the wrist rest is so smooth and feels great, no rattle in the trackpad, which is huge btw, great keyboard, solid speakers, and an awesome screen!

[@player1_fanatic]

It's not just a lack of Numpad, but the general direction that dedicated special keys are missing. Like Home/End/PgUp/PgDn, which all need function key. And in normal typing you already need to combine them with Shift, for selection, forcing you to combine 3 presses to do some stuff.

[@amit-sinha]

Dell got XPS HP got Pavillions Asus got Zenbook Lenovo got ThinkPad And I'm rocking with Sony Vaio from 2011 😂

[@dhruvupreti5120]

Hp got envy and spectre

[@maheshprajapati9441]

@TheRealBandito you know that they also have Elitebooks, right? Right?

[@dhruvupreti5120]

@TheRealBandito in my country xps and spectre are similarly priced Envy is slightly higher than the dells inspirion line

[@machmutdoener]

The game changer with the 1080p versions of the Dell XPS are the bezels for me. I just dont understand why they can be as clean without sticking out like the ones of the models with touch function, i just dont get it.

[@WildfireX]

Does this thing still only come with intel? I just want an AMD version to drive the price down, I'll never buy this laptop at those ridiculous prices not when you can get a G15 way cheaper that will blow it out the water.

[@frostedbutts4340]

G15 is cheaper for a reason. Heavy, made of cheap plastic, worse screens.

[@WildfireX]

@@frostedbutts4340 Better internals, better cooling, miles better processor/GPU, honestly better options all around. Other than pure build quality & screen, the dell has nothing over most competitors it's severely overpriced and underperforming

[@mini9503]

That's never gonna happen. Dell premium line - XPS, Latitude, and Preicision series - are paid for by Intel to be Intel exclusive. If you want to see more AMD presence, show support by getting an all-AMD laptop like the Asus Advantage. Vote with your wallet.

[@WildfireX]

@@mini9503 I already did, I have the G15. But a year or so ago when I was looking around and waiting for the right time to buy, I wanted the Dell because I've had Dell before years ago & the build quality was always great Even looked at Razer but they're another brand that generally go stupid expensive too because of build quality. So in the end I just went for the better internals to get way more for the money

[@mini9503]

@@WildfireX I see. I think Gaming Laptops' build quality in general have seen big improvements in the past 5 years or so. Even in 2015 when the first XPS "Infinity Bezel" redesign was introduced, gaming laptops mostly had bad build quality that were prone to cracking and internals breaking under heat over extended use. Today, a laptop like ASUS G15 (idk whether you have Strix G15, Zephyrus G15, or Strix G15 AE) is made with Anodized Magnesium Alloy and Carbon Reinforced Plastic materials, built to last and be durable. I think people tend to exaggerate Aluminum builds like XPS, Razer and Apple. For one thing, all 3 brands use differing quality of Aluminum that can't be compared directly to each other, or other materials like Plastic, Carbon, and Magnesium. For another? It is usually LESS durable than a well-reinforced plastic or magnesium builds. That's why Rugged and Semi-Rugged laptops (those laptops and tablets with handles) never use Aluminum. If the Dell XPS was made of 100% Carbon Fiber without the Aluminum then I would say its build quality IS durable and worth the premium price.

[@Kataroku]

Small up and down arrows are awesome. Better than having empty squares of plastic that you continually press by accident. (Also looks better without having empty squares above the side arrow keys).

[@aboutskills]

ur vids are at another level. I Feel lucky to live at this time . thanks bruh

[@SamaJama]

I gotta disagree on the FHD over UHD, as a programmer who stares at text all day, the 4K is so nice on my eyes and I think worth the extra price

[@aminecarmali3356]

When will the review of the MSI Z16 come out?

[@gohopoho3903]

Despite the fact Dell makes one of the best laptops feature wise, their quality through the years has been skyrocketing downwards and for the price they're charging, this is just shameful

[@melo3427]

Yes. They just have to perfect it and they can even beat apple. But maybe the company's organisation is just bad bad bad.

[@philipvalvoschnotalla9634]

I've had my XPS since 2017 and I can say with confidence that I will never buy Dell again. I've had 3 new motherboards until they sent me a refurbished 2019 model which STILL has blue screen issues randomly and makes working on it terrible. And of course warenty is now gone

[@John-S117]

that ending where the censor was lined up with the music cue was so satisfying.

[@_iansimon]

This filming set is so clean

[@kaischmidt730]

Amazing devices. However, having had the pleasure to be on the receiving end of their failure to do any kind of quality control or offer a proper customer service with two laptops already, I am done with Dell.

[@gNader]

Everyone says thunderbolt isn't an issue regarding AMD, yet there are what, zero AMD laptops with thunderbolt support? I will never buy a laptop without TB3 or better.

[@patrickpopp9197]

In therory it istn´t because intel opened up the technologie and apple showed it can be done without an intel chip with the m1 macs but somehow no laptop manufacturer has implementet it yet.

[@patrickpopp9197]

And why exactly do you need thunderbolt? I can only really see a benefit over usb type c 3.2 gen2 if your using an external gpu

[@mini9503]

Because Intel still holds the technology. Just because the Thunderbolt patent is royalty free, doesn't mean other OEMs can do whatever they want with it. They need to pay Intel AND need their permission to use it. We won't see Thunderbolt on AMD for many years.

[@gNader]

@@patrickpopp9197 for high bandwidth peripherals like high resolution monitors, drive arrays, video encoders, docks, and egpus to name a few. The ability to daisy chain is also really nice.

[@patrickpopp9197]

@@gNader Everything exept graphics card and dasi chainning is also possible with usb type c 3.2 gen 2 because of display Port alt Mode and 10 gbit/s is in my oppinion enough for most people in regard to storage and capture cards

[@kelmitchell5467]

Dave, I need to know, what refresh rate does it support for external monitors? My 9700 supports 144hz but the 9710 with the 3060 should support 240hz right? Can't seem to find a 100% confirmation of this one way or the other

[@kelmitchell5467]

Nothing huh?!?

[@VijayKanta]

Old saying goes, *you can copy all you want but you will always be one step behind*

[@OmarDaily]

I owned a 9700, maxed out 10885h, 4K, 2060, etc.. and it was an AWESOME computer! Some trackpad issues like it was said, 100+fps on 1080p Warzone, but it will lose battery as you play because the charger does not provide enough power to keep it topped off.. I ran my 9700 connected to a Alienware 240hz via DisplayPort through a Thunderbolt 3 dongle and G-Sync was awesome!. Great buy, if you can leave with some of its downsides.

[@PixelVogue]

Get a bloody AMD CPU in there and sort the trackpad out = Win!

[@badger657]

Get a worse performing CPU? 🤔

[@9899013543]

@@badger657 nop, get a better performing cpu for the kind of head that thin body can handle, at a lesser price. Win win.

[@mini9503]

That's never gonna happen. Dell premium line - XPS, Latitude, and Preicision series - are paid for by Intel to be Intel exclusive. If you want to see more AMD presence, show support by getting an all-AMD laptop like the Asus Advantage.

[@PixelVogue]

@@mini9503 i wouldn't buy it anyway, not with that price and trackpad issues even after the 2nd gen, fcukin clowns!

[@9899013543]

@@mini9503 I understand. Dell needs to revisit the deals they've been making. With the kind of price XPS series is reaching to, it's hard to justify not going for Apple m1 macbook air even for a person like me who was never an apple fan and was never into that ecosystem whatsoever