XREAL Air Beginner's Guide

[@buster5661]

Great, you guys did a hardware guide, but why didn't you do a software guide The lack of a software tutorial will be the reason I will be returning it

[@XREAl_Tech_Support]

Hi, really sorry for the inconvenience that brought to you. And we will try to add more guides for our software. Your suggestion is really appreciated.

[@user-dq9qx9en1l]

Hi, I have an nreal air I can hear the video sound but no visual. What can I do? It worked fine but now I can’t use it

[@zodiacfml]

You should update upgrade this product, the field of view and resolution needs an upgrade.

[@XREAl_Tech_Support]

Yes, we are constantly updating our products to improve performance.

[@AmonRaa001]

Hi, I bought Xreal Air. At this moment don't have supported android phone but tried on some and not possible to install Nebula app because country limitation? I tried with new samsung Z fold. Visible some starting display, and music but not visible youtube video played? I try to connect with my PC but it also not working - I try with usb-c to hdmi and usb-c to usb cable? My pc or laptop don't have usb-c port, so how to connect glasses, please help?

[@XREAl_Tech_Support]

Hi, in order to ensure the performance of the glass, we recommend using compatible Android phones. Also, you can use an HDMI-C adaptor like Ugreen or our Xreal adaptor to get the glass connected to your PC and make it work.

[@bluetee.531]

WHY ARE THERE NO SIDE SHIELDS?!

[@XREAl_Tech_Support]

In future products, we will consider including a wider variety of shades for the eyepiece.

[@technolezginka]

Hi, I bought Xreal Air2 and could not install Nebula despite i have tried many ways but couldn't install it due to notification i saw as Not available in my country. So how can you help me solving that issue? Am in Turkey but glasses i bought from China. Thanks in advance.

[@SerbanTeodorescu]

Hello, I've been using the Air model for more than 5 months at work instead a display and I am very happy with the glasses! I noticed last week some very faint bars appeared on the lower side of the screen (both sides). I think they need a more thorough cleaning but i couldnt find a guide. Are you able to help me? Thank you!

[@andrewfitz_]

hey, i love these glasses they are so cool! i just have one problem, the volume on them are max, and i dont know how to change it. please help