Yeehaw! A Wiha Fail at Last Best Tool. Part 1

I thought I'd take a brand new Wiha stubby screwdriver for a spin around the block. Didn't even leave the driveway. Apparently this little driver is missing it's magnet so no bit will stay in place.
Other than being unusable, it looks like a nice tool. Guess I'm now embarking on a customer service journey with Wiha. Stay tuned for part 2.
Tool I used:
Gardenite snips
Stihl Garden Shears
Tools I never got to use here:
Snap On
Klein
Wera
Wiha

[@lastbesttool]

Wiha was lightening fast with their customer service. I expect to have my replacement early next week. Stay tuned...

[@WihaToolsUSA]

We're happy to get you taken care of! We look forward to your thoughts once we make it right with the Wiha No Hassle Guarantee!

[@tomthompson7400]

@@WihaToolsUSA Now thats what I call service , well done Wiha.

[@leealtmansr.3811]

I have 3 of these and they do have magnets. I love them, use for knife repair/maintenance. They make different bits package models. Love Wiha.

[@drengskap]

I bought a Wiha stubby bit driver with Torx bits T4-T10 designed for knife maintenance, and it arrived with two T4 bits and no T6. I contacted Wiha and they sent me a whole new bit driver, which was cool, but it seems that their customer service is better than their quality control.

[@JD20000AD]

I've been using the solid version for almost a year. Very poor that yours only lasted 2 drops, hope the replacement is better quality

[@asmautollc]

Probably a manufacturing defect. I bought a Snap On bit ratchet that was missing the magnet. Warrantied that sucker.

[@lastbesttool]

12 hours later and Wiha is already on it. A new one is in the mail. So far, so good!

[@cwd1232]

Need a new full length bit screwdriver handle, Any suggestions?

[@JD20000AD]

Wera compact kraftform 20 is pretty good

[@lastbesttool]

I'm partial to the Snap Ons. But the Wera is excellent too.

[@jeremydawkins8399]

I use Wiha micro screwdrivers alot and really like them, but that thing is junk.

[@E.IS.M.I.A.]

I was disappointed that the Klein stubby driver was made in Taiwan