You give parking a bad name! 🎶🎵

I find this quite a ridiculous reason to be threatening someone with a parking charge notice!
The poll on "Bailiffs": • Post
Free £50 when you switch energy suppliers:
share.octopus.energy/happy-hu...
Exclusive content: www.blackbeltbarrister.com
)
IMPORTANT DISCLAIMER:
I'm a Barrister of England and Wales.
Videos for educational guidance only, Always seek advice before taking action. Videos on my channel are not legal advice and should not be taken as such. I accept no liability for any reliance placed upon the content of these videos or references, therein.

[@Unanimous42069]

They need to bring back the code of conduct that capped parking charges at £50 and banned bogus debt collection charges

[@DrRusty5]

Frankly, the first "charge" should be option to pay the charge that would have applied, plus say a nominal £10. If the car park is free then no charge should be enforceable.

[@ShaunieDale]

I would certainly fight this on the grounds that the machine was defective in that the keyboard was not working correctly.

[@233kosta]

Repeat after me: "Organised crime begins at Westminster."

[@simonrook5743]

When did that ‘code of conduct’ ever exist?

[@ollie7777]

@@simonrook5743they have their own code of conduct, but the Gov took that and made some alterations then released it but then paused use of it. What it did was halve the penalties that could apply. Why it was removed from use is surely a brown paper envelope deal. No other reason.

[@karelester]

These letters are deliberately worded in such a way to invoke fear in people. All they want is your money!

[@stevencurtis-rich4178]

This is exactly what it is, worded in such a way as it is misleading and I am sure is a breach of regulations. If you arenot aware of procedures this is written to prompt payment. I am sure there is an Ombudsmen which overseas and can direct the company to amend the wording to be a lot less misleading. Also, if you were to appeal and they rejected and it went to court and the evidence presented the judge may likely take a dim view on the case being brought in front of them.

[@robdee9341]

I recently fought one of these scare mongering letters signed by the same woman. After 5 threatening letters from these horrible people who esculated the fee from £60 to £200 + I. Made a phone call to the manager of the motoraway service station explaining my overstay of one and a half hours was due to a breakdown and waiting for the RAC she got the ticket cancelled. I had no idea they had the authority to do this. Hope this might help anyone in a similar situation.

[@trickygoose2]

​​@@robdee9341 it's the MSA's car park and they have a contract with the parking company to deal with overstayers etc.

[@robdee9341]

@trickygoose2 Yes I know that now after spending 5 stressful months and 5 threats with baliffs and court actions unless I paid £200 straight away. I had a solid case for not paying and I would have gone to court to prove it...

[@rugbynut-ar]

Just been to County Court on a very similar thing. I paid for parking and could prove it, yet got the exact same letter from a parking company. Didn’t reply as I knew I had paid them 3 months later got a letter from the CC. I decided to fight this. Turned up at court after sending in my defence. Sat 3 hrs for them not to turn up just sent paperwork in. The judge took one look at my defence and threw the case out. My point is how many would have paid due to their threatening letters. Along with TV licensing this is the most corrupt section in our country.

[@Wolfy11188]

I believe if they don't turn up to the court date then they should be heavily fined for their actions. Enough to put 99% of these pathetic companies out of business, sounds fair to me.

[@barrieshepherd7694]

Did this occur in your local County Court of the 'Special' motoring Court in Northampton.

[@nonegiven9579]

I went to court,I had two witnesses who confirmed that the parking company signs had not yet been installed at the time/date of my parking (but the cameras were).The parking company submitted predated photos as evidence. The judge decided that it was more likely we were mistaken than the parking company lying. £200, in fact the PC claimed £175 but their solicitor asked for £200 which was granted.

[@DrFod]

I hope you claimed costs.

[@rugbynut-ar]

@@barrieshepherd7694 Northampton

[@ifell3]

I feel they should add bailiffs to this list. It will stop companies like this writing intimidating letters to individuals.

[@simonrook5743]

Most aren’t bailiffs, they are debt collector companies that are completely unregulated.

[@willdixon2349]

I was going to comment the exact same thing. It should be a reserved word.

[@peterturner8766]

I agree.

[@robredz]

DCBL are the Channel 5 Can' Pay We'll Take It Away bailiffs here they are acting as Debt Collectors only. That particular Parking Firm is rapacious and well known to some judges, they have lost many cases in court. One of the ones they lost involved someone getting a Parking Charge Notice for stopping at a pedestrian crossing on an airport road. it was Bristol airport "The keeper received a Notice to Keeper (NTK) from VCS for "Stopping to pick up/drop off in a restricted zone". The still images show the keeper's vehicle stopped at a zebra crossing, with pedestrians quite literally on the crossing, on the road directly in front of the car. A passenger can be seen either entering or exiting the vehicle while pedestrians are on the crossing. "

[@stu2418]

It won't stop then writing at all. Adding it to the list doesn't stop it from being used! It wouldn't stop it from being used in this context seeing as the company actually is a bailiff company and has the word bailiff in their name.

[@chrisblay]

If the payment machine was faulty, that is down to the parking company. They should not be enforcing a fine. Sounds like a scam that has probably been used by them many times.

[@Bigrignohio]

Look at their google reviews. A LOT of people seem to have this "issue" and get fined.

[@lumpyfishgravy]

Isn't all parking a scam? You pay £1.60 for an hour but 100x that if they find a way to scare you? Huge fines are never fair. What's fair is thorough and honest enforcement.

[@BarneyLeith]

It certainly looks like bailiffs have been instructed. That's how I would read that letter. And "bailiff" or "bailiffs" should certainly be a restricted word for company names.

[@archstanton5603]

This firm is a disgrace and the claim that the parking charge was unpaid is a falsehood. The parking machine did not allow the motorist to enter their full number plate details so presumably the parking company chose not allow the motorist to comply with the terms and conditions of parking? The letter is entirely misleading.

[@Freakyman403]

yeah its clearly either faulty or done on purpose as the machines can be programmed to not accept payment unless a full reg has been entered. i would counter claim an intent to scam people with deliberate faulty machines.

[@Laser2120]

Have they named a company Bailiffs ltd to make it seem like actual bailiffs are coming round to take your assets ? This kind of crap needs to stop !!

[@pup6728]

Well, they actually bailiffs. Doing debt chasing and getting CCJs are other services they offer.

[@Tossphate]

To me, a layman, that would sound like the bailiffs are on their way round.

[@Banthah]

Yep. Which is why they use that word. Tossers

[@Raj-ul9my]

Exactly they use scare tactics………they are allowed to do this…in a country like this it’s unacceptable and unbelievable that the government has not banned this and sent them all to jail. Even in poor countries they don’t do this….this would be classed as fraud as it’s a money making scheme

[@Camrocok]

DVLA are complicit in allowing the cowboy IPC to act as an approved regulator. They actually give cowboy operators a bad name

[@Revup1]

My wife did a similar thing a few yars back, new digital parking system, didn't take the whole registration. She paid. Then we got the letters demanding payment. My wife appealed with proof of payment at that time in that carpark. Then we got letters threatening to take us to court. We ignored them. Let them take us to court was our attitude. At the same time there was lots of local press coverage about the new digital system of parking not working. We never heard another thing about it. No denial of appeal, no apology for the fault, no court summons, nothing. They knew the system was at fault and the parking company were merely trying to extort money. These parking companies are supposed to be regulated now, yet there seems to be no consequences for them when they get it wrong, or when they proceed with vexatious legal proceedings without merit. Time they suffered penalties too for crap service.

[@DrRusty5]

Since the letter says they have not paid and they can prove they have, that should be the end of it. There is no loss to the parking firm.

[@BishBashBoshBull]

This is impacting high street retail. Parking is a nightmare at the best of times and then this happens. I got a ticket for a tyre on a white line in the marked bay. I avoid shopping on the high street now where I can.

[@drgunsmith4099]

They act like gangsters think like gangsters and behave like gangsters.

[@mdturnerinoz]

Very intimidating wording, IMHO.

[@pjcnet]

It's designed to frighten people into paying, how many people who would easily win in court or wouldn't even be taken to court end up paying it out of fear? It's utterly disgraceful and more should be done to regulate these unscrupulous companies.

[@PiotrKula1]

Excel parking are the worst of the worst. The „bailiff” company is just a daughter company they also run and you are right the name is to scare you. I’ve dealt with them years ago in the Stockport Peel centre affair. Disgusting behaviour all these management companies. I can’t believe it’s lawful.

[@spikyone79]

The debt collector's name is damn near fraudulent in this context and I absolutely agree it should not be permitted. Where a company with "bailiff" in their name is acting as a debt collector and not as a bailiff, this should be clearly stated to prevent misleading people. And there's the usual "could", "may", and all sorts of other nonsense going on in the letter with regard to court action and CCJs. The behaviour of these parking companies is utterly odious, pretending to be far more important and authority-like than they actually are. To make threats of CCJs and enforcement that are many steps down the path ought to be flat out illegal. They're nothing but playground bullies trying to intimidate people out of their lunch money.

[@MichaelGeorge161]

Wait for a Court Claim for Money to come through, and then dispute that. Never speak to them.

[@stu2418]

Er no. Much easier and less hassle to respond to the the initial PCN in the first instance and hopefully get the parking company to cancel before you have the extra hassle of defending an official court claim.

[@MichaelGeorge161]

@@stu2418 If you try to appeal the PCN, they will just refuse so what's the point

[@iammikebuckley]

Ridiculous and I agree that using bailiff in the name of a company should not be allowed, it will definitely scare people who won't be able to tell it's a company name rather than actual bailiffs. The whole letter is set up to make people pay the amount, they won't take them to court over this.

[@Khumry]

courts are just signing the ccj with out even looking at the evidence they have so meany to look at they don't look at them. money money money tax payers fund the courts that helps cheat them

[@stu2418]

So how do they inform them of the company they've engaged to try and collect the debt when 'bailiff' is in the name. Just state 'some company'! Usually the letters contain wording along the lines of this case is not subject to bailiff action'

[@iammikebuckley]

Did you watch the video all the way through?

[@stu2418]

@@iammikebuckley Lol. Bailiff is literally part of the company name. How can it not be allowed when it's what they do/are, among other things. It clearly states a 'ltd' company has been instructed not just 'bailiffs'. The problem is that the general publics ability to read and fully understand things these days is sadly lacking.

[@davidbaker6875]

In Staines Town centre, the car park has a barrier, you press the button to take a ticket and it lets you in. Then when you leave you put the ticket in the machine and pay, it has read your number plate as you enter. This is how it should be, works perfectly.

[@barrieshepherd7694]

You hit the nail on the head "...works perfectly.) That is why it's not often adopted because it removes the opportunity for the odd bit of PCN extortion.

[@reptongeek]

In my opinion this is the best and only option for car parking. Even better if you get rid of the ticket entirely. I went to Haddon Hall with my parents yesterday. The barrier reads your number plate when you go in, it reads it on your way out. A machine calculates your parking charge which you pay by contactless. Also perfect and stress free

[@Shyted]

I hate the landowners as much as the parking companies.

[@russbrooker5571]

Excel Parking do seem to have a reputation for this type of behaviour.

[@angryparsnip9363]

I think it's crap that they're non transferable since the space has been paid for for the allotted time.

[@YourLocalGP]

Agree! Why should the landowner be able to earn twice for the same space?

[@muckrakingmouse3146]

Every driver needs to stop using these private parking firms car parks. They are NOT in the business of allowing you to pay for parking, this is incidental to their main business of extracting money from drivers by threatening to take them to court.

[@martyndawson7484]

You really mean that all these companies that use these lying parasites should stop using them, surely? They are not forced to use them, but elect to do so, so don't deserve anybody's business.

[@MegaThelegoshow]

I think we need to shut all of these parking companies down

[@jaygrist165]

Hi, I think having contact details on the machine would avoid any silliness,the parking meters should be serviced more often if being found faulty, just a thought, thankyou for uploading this, respect, J. G

[@TOX1STUBE]

I received this letter and the one after. I tried to pay for parking via telephone. They took 0.01p out of my account but then didn’t take the actual parking payment. I told them to take me to court but they wouldn’t discuss it with me. So I’m now at the stage after this letter. The wording is just as threatening and misleading. I was given exactly the same reason of contravention by the same company (dcbl). I’ll see them in court (if they take me).

[@chrishamilton2527]

I had a similar situation, where my vehicle was alleged to have been parked in a place I’ve never been, and was verbally told that a mass / bulk court action had already taken place and judgement issued against me. I had not been advised of any court action and therefore called their bluff. On a regular basis I was advised the bailiffs were minutes away. Literally minutes. I still called their bluff. No-one ever turned up. After a year the whole sordid affair ceased.

[@annonomous2158]

A comedian riffed on something similar. He had parked in carpark ABCD but accidentally entered ABCC in his app. He complained in person as the car parks were 100 miles apart and they refused to accept that it was a genuine mistake. He then said, something to the effect of "well, let me get a gun and kill you now and the police will never catch me and your own records will prove I was 100 miles away at the time." Complete lack of common sense by the parking company.

[@TheDarkSnaffle]

One of your best videos. We don't have that problem here in Queensland (Australia!) - with the exception of major shopping centres, most shopping carparks are free. Some put time limits on parking (usually 2-3 hours). We also don't have PCNs, and any pay-for-parking "fines" can't be upheld in court, as private companies cannot issue "fines". What a mess the UK is (I moved here from there 40 years ago, so glad I did).

[@roaduser4487]

Firstly thanks again Daniel for highlighting this shady industry I help people everyday with private parking invoices and yes 90% believe baliffs are after them when DCBL involved. The reg entry is a MASSIVE cash cow and discriminatory to elderly, dyslexics, people who struggle with technology, those tiny metal keyboards also stick and miss characters. VRNs should only be used with ANPR where you can pick YOUR vehicle from a screen

[@salamander5703]

Thank you for highlighting this. The part that most people would not know is that the bailiffs can only enforce a county court judgement, not the parking charge notice. The letter is very misleading, possibly deliberately so to frighten the recipient into paying up. It's time there was a standard wording for letters like this which fairly spells out the law and the rights and responsibilities of the car owner in dealing with the notice.

[@peterdcary]

In cases like this, the parking company will admit it could be an error of their equipment and reduce the penalty BUT Still charge you a £20 miskeying fee to cover THEIR costs to the DVLA to issue the fine to you.. When it was not a customers mistake and most people pay up to get the constant threats off their backs if they don’t for the next SIX YEARS..

[@shabanatasleem3532]

Agree, I’ve been in a similar predicament in the past, whereby I paid and displayed for parking which BTW is free for the first hour in my local High Street, IG6. The machine didn’t accurately print my VRN, just the first few letters and numbers of the reg. I then got a PCN from LBR stating “I failed to Pay and Display adequately” or something to this effect!I had to waste my time disputing this unjustified PCN!?!? I think the Leader of this particular authority is really on my case - monitoring me!!! 🙄

[@earachewoofwoof123]

I believe that they use these words e.g. bailiff as they know or at least assume that such terms will fill people's minds with fear and thus make them pay before being taken to court in my humble non legal opinion. Thanks Daniel for your help in bringing such examples to our attention. 😉👍

[@alanmorrison163]

Is the “bailiff” company owned and operated by the same people as the parking company? I think some of these parking companies have another entity that they can pass these “debts” to in order to inflate the costs and try to scare the public.

[@andrewmurrell4962]

My daughter had one very similar, out of the blue she recieved a parking charge notice charging her £100 for failing to pay for the time parked. When she checked the NCP app and her bank account it clearly showed on both she had paid. When she contacted them to investigate the charge they told her it was because she pulled in the car park at 1108hrs but didn't purchase a ticket until 1113hrs. She explained to them that the machine wouldn't accept card payment so she had to log on the app to pay but they still insisted she owed the money. She refused to pay and told them this was unreasonable and she wouldn't pay and she would be seeking legal advice. 3 days later she recieved an email saying "As a gesture of good will" they cancelled the charge. How can they expect you to be faster than 5 minutes and if you are why don't they take the payment from the recorded time of entry.

[@iangraham871]

Well that is just plain horse manure! You are specifically given a period of time (i don't recall if it is 10 or 15 minutes) between entering and paying, to find time to park, read and review the parking conditions that you will be bound by, and to make the payment. If you don't want to be bound by the conditions, you can leave without paying, which will take some time, especially in large multi-storeys, for example.

[@andrewmurrell4962]

@iangraham871 luckily I had seen the same video Daniel has about this and explained it to her, she was frightened but stood her ground and told them exactly that. Just annoys me they called it "a gesture of good will". Cheeky gits.

[@MarkkuS]

There are people that are employed solely to collect these bogus charges. Congrats, you got selected for the scam!

[@DrRusty5]

5mins to read and accept T&C plus purchase a ticket is absurd.

[@andrewmurrell4962]

@DrRusty5 that's exactly what I said, good job I had watched Daniels video because she was just going to pay it. How many people have they done this to and got away with it.

[@Wolfy11188]

Realistically this letter has one purpose, to scare you into paying them money that they are not owed. The only difference between them and a mugger on the street is that they send you a letter before they attempt to steal from you. How many of these letters do you suppose they sent out the same day and all with just 1 letter put into the registration line?

[@davidspear9790]

The letter implies that the due legal process has already been done, but further down the paragraph it says they have only given the debt collectors permission to COMMENCE legal proceedings.

[@johnlester9936]

My wife who is 78, this week she paid £200.00 for trying to pay a £2.50 over the allotted 3hrs free parking. She tried to pay on 3 different machine's,all faulty Tried to phone to pay , would not except over the phone. We were going to court , having the date to attend, to fight it.But the company sent one of those threatening letters. She was crying and sleepless nights ,so we paid .Not my choice but she was so stressed with the threat of extra costs and charges.She had proof of the phone calls ,trying to pay .This has been going on sonce April 23. They are a major parking company based in Sheffield. All those threats worked with the legal jargon.They won ,again. It's about time things were sorted out with these theives like the clampers. John.

[@Zyras82]

My sympathies, one of these companies did the same to my mum for the same thing. I'd also like to know how the companies can justify access to the anpr database legally for private monetary gains.

[@g.p616]

If a parking company takes you to court and looses (ie. You win) can you make a counter claim against them for your distress and time lost dealing with the court claim?

[@233kosta]

You'd hope so

[@ef7480]

You can make a claim about anything you want. The crucial part is whether the claim is upheld by the court.

[@joedomican]

I read that as "have been instructed" because that is what it says, nor will be instructed subject to etc

[@nicklovell5872]

Currently in a row with a parking company. This has been very useful.

[@angelofmalice0]

It’s a scam, irrespective of weather it came from a parking company

[@barrieshepherd7694]

Further research indicates that Excel Parking pay £80,000 pa to lease the Newcastle Avenue site from a company called BS Squared. So there is an incentive to go for as many PCNs as possible as, I see when I pass the car park, it is not exactly full to capacity!

[@BreakingTheLore]

I got a £170 fine from an NCP in Manchester because my license plate wasn’t coming up when I tried to pay through their website later in the day. Absolute scam.

[@susanmartin6834]

These machines are not easy to use, in the sunshine you often cannot read the screens.

[@shabanatasleem3532]

Agree! Most of the time the public pay and display machines are out of order!!!

[@dazuk1969]

I am going through this exact thing right now. I am disabled so rely on my car for mobility. I purchased a ticket from the machine using coins because the phone thing wasn't working. It is of the type you have to input your registration and placed the ticket on my dashboard. Then I got a whole bunch of letters accusing me of not paying and they are going to take me to court. I don't keep parking old parking tickets in my car so can't prove it. I sent a defence to the court with a counterclaim of going to court costs. They emailed me and said if I withdrew my counterclaim they would withdraw theirs. So I did. Now I have another letter saying they are proceeding with their claim. I honestly don't know what to do but I will go to court and tell the truth and hope it goes ok. These people cause many people a lot of stress and worry, and if you are very ill like me it is despicable...but they don't care.

[@trickygoose2]

This is very heavy-handed. A few years ago I had a situation where I couldn't put on my registration number (very user unfriendly machine). It was pay and display so I made sure I kept the ticket in case I got a notice. I did get a notice, which was cancelled after I appealed with a scan of the ticket attached.

[@2lynnw]

The same thing happened to me within 24 hrs of seeing this video. Fore warned by this video I checked the reg number on the parking ticket at a local park and it was missing a digit. Getting rather stressed at the situation I decided to pay another £2 for another parking ticket timed 7 mins after the first.

[@declanmcardle]

Here's an example of a situation where sense prevailed: My Dad paid for parking but put the credit card receipt on the dashboard instead of the parking ticket. Parking ticket was left in the dispensing part of the machine. He came back to a fine notice. Eventually we retrieved the actual parking ticket and sent both pieces of evidence to company. Fine was cancelled.

[@leeelvin4962]

I expect the reason that "bailiff" isn't a restricted term is because, as far as I'm aware (and please do correct me if I'm wrong), in England and Wales the word has no special legal meaning, and is only used colloquially to refer to High Court Enforcement Officers/Agencies. I suspect that using the "full, correct" term would be restricted without the appropriate accreditation

[@patajj9340]

Bailiff should certainly be a restricted word on company names. Dealing with debt collectors is bad enough without them being allowed to use that name. I hasten to add that I only dealt with debt collectors because British Gas kindly supplied all of my personal details to a debt collection company for a debt that wasn't mine.

[@jonfesmith7993]

These companies need to be better regulated, they are kept going by the extra charges they push on people.

[@igorGriffiths]

Definitely agree the word Bailiff should be restricted as Bailiffs have their own set of legal processes. Clever for the parking company to use the word Bailiff in their opening shot as this will most likely get most to just pay due to the fear of the bailiffs which as was pointed out are a long way from coming at this point. I had a similar issue with a waste ground parking place in Paisley, tried several times to get the car number into the machine and failed each time, thankfully I had the Ringo app so paid via that instead. They definitely set the machines to fail as a cash generation scheme.

[@lesjones471]

I wonder if the machine was rigged to get more income?

[@michaeltaylor3473]

I’m being taken to court for parking in my own space.

[@alison155]

I am a woman on her own and that letter would scare me very very much..

[@jimg492]

This is completely ridiculous. They have paid for their parking and that is that! RE: transferring tickets to a different vehicle... why should you not be free to do that? If I have paid (effectively a rental charge) for a parking space for four hours and return after two, the remaining two hours are still valid no matter what car is parked there. Furthermore that parking space should also be left vacant for the allocated time in case I wished to return before it expires.

[@pinksax]

Is it possible to sue a parking company, if it can be proven they committed fraud to obtain money?

[@barrieshepherd7694]

If you are wealthy enough!

[@paulbeddows6014]

That would get my back up, many years ago I would of took that as bailiffs involved now I would of read that many times over and still not be sure. ITS THE MIGHT TAKE ACTION THATS THE PROBLEM THAT THROWS DOUBT INTO THE MINDS OF THE ACCUSED AND CAN THEN CLOUD YOUR JUDGEMENT. THESE PRIVATE COMPANIES ARE ALLOWED TO TAKE LIBERTIES THEIR PRICING IS UNFARE.

[@glennmcgurrin8397]

What do you want to bet great care has been taken to ensure bailiffs is the first word on the second line to draw the eye and further frightened the recipient.

[@MatthewAdlard]

Yes, would feel they are sending Bailiffs and have a court order from that wording.

[@nickharrop3123]

Yes, I would think bailiffs have been enpowered to collect monies from me! If I read this letter!

[@Woodn509]

Poor and no doubt chosen for a reason wording, it is fairly intimidating. Bailiffs leads me to think people are coming round to remove goods to the value of…

[@peterteagleteagle9958]

Councils do the same kind of thing, if they try and fine over something, say littering, in the letter, you get the chance to plead innocent or guilty, but then they want all your outgoings, wage details etc ,by them sending it to you ,their inferring that your guilty, if you fill it in ,your inferring that your guilty ,so don't tell them feck all

[@-Muslims]

Yes that does beyond reasonable doubt give a clear indication bailiff will attend the individuals address without legal due process

[@jerry2357]

Yes, "Bailiff" should be a restricted word. But in West Yorkshire there's a place called "Bailiff Bridge", and it would be a bit unfair if any local company based there couldn't use the name of the village where they were located.

[@zswilliamson]

What gets to me is that I have NEVER received the initial notice for any parking charge, only ever the later one with the increased amount and no opportunity to contest without going to court. If I were very cynical I might suspect that the initial notification never got sent.

[@BrianSmith-ow9gy]

Organisations should only be able to claim to be bailiffs when acting as bailiffs (officers of the court effectively) and not just as general debt collectors (who aren't registered bailiffs). Anyone can set themselves up as a debt collector - if they have the stomach for it - but bailiffs are a very specific type of entity described and proscribed by law.

[@johnsharples1830]

Yes the letter implies that bailiffs have been instructed, and I would tell them where they can shove it!

[@oc2phish07]

Yes, I would assume that bailiffs have already been instructed. I am currently in a dispute with a local parking management company and so far not getting anywhere. I am quite willing and ready to go to court over this as I have clear evidence that I am in the right. These companies need to be REALLY controlled and not let to run riot, as they are now.

[@brigidsingleton1596]

There are many times (regarding the convenience factor) when I (almost) wish I had been able to learn to drive... However, watching such complexities regarding parking charges etc, I'm instead glad I was not able to learn to drive, (due to my having developed photo-sensitive temporal lobe epilepsy following an accident in my school classroom when I was _6_years old). The complications regarding parking charges etc do not affect me - directly, nor indeed, indirectly these days, as I only travel - to & from my address - via pre-booked Hospital Transport. However, your information, on this, and other subjects, interest me and therefore, I offer you my thanks for your shared expertise to your viewers, followers, and (like myself) your subscribers. Thank-you. 🏴󠁧󠁢󠁥󠁮󠁧󠁿🙂🖖

[@Dacovalu]

I would expect the involvement of Bailiffs to be after the matter had been to court and all other or nearly all other options for payment (in the case of a legitimate charge) had failed. to go to this option so soon is flat out bullying.

[@contessa.adella]

I would argue this needs to be countered further. Since the fee has been shown to be paid, the continued pursuit of this charge is egregious and as such the company should be fined and some or all of which payable to the wronged individual for their effort and anxiety.

[@FC-PeakVersatility]

I would take that to mean that a company called direct collection bailiffs ltd wrote the letter. And I've had that happen to me, contacted the enforcement company, explained my side and the person I spoke to took my side.

[@radiotowers1159]

If they say that they have instructed bailiffs to act on their behalf , I would be expecting two guys at the door with a van to remove the telly. If as you say they can not instruct bailiffs until a judgement is made at court , then they are lying on the letter. Perhaps this should be viewed as illegal threatening and brought as evidence if it did go to court.

[@MrWshaw]

If fees can be added by the parking company can fees be claimed for having to go to court to dispute the claim??

[@algernonblack]

"...may affect future lending" surely that should read "future borrowing".

[@erichill5908]

I notice on the PCN that the location was Newcastle Avenue in Worksop. These PCN's are not new here and a very large percentage of people that parks here gets a PCN for some reason or other. Local social media posts can confirm this. When the car park was first made, a few years ago, i was subjected to one very similar to this, went to court and won.

[@barrieshepherd7694]

I will drive round to the Shopping Centre car park (it's cheaper 😂)rather than use that one in newcastle Avenue as there have been so many complaints about 'broken' machines causing Parking Charge Notices to be issued. Bassetlaw Council Trading Standards should be stepping in and sorting the matter out. The town is dead enough without greedy parking companies discouraging people from visiting further.

[@janegreen9340]

This must constitute a threatening letter surely?

[@derekheeps1244]

Yes , it is demanding money with menaces , which is the legal definition of blackmail .

[@stu2418]

@@derekheeps1244 Get a grip. It's nothing of the sort.

[@chrishanson3964]

DCBL are the ones from the TV show "Cant pay we'll take it away" and they plaster that fact on any correspondence you get from them, despite them only acting as debt collectors not bailiffs. It totally should be a restricted name for companies

[@peckelhaze6934]

To me, that wording would indicate to me that the matter has been transferred to the bailiffs for collection of fine. There are so many unscrupulous parking companies it is scary. They are rather like the Post Office was with their staff in that they cannot accept that the machines can develop faults.

[@kenh3344]

I think the parking carpark people ought to give an unreserved apology to the people concerned and a fifty pounds gift in cash as an apology . Dropping all charges. As a good wil gesture. 😊

[@attaat]

Well, that letter actually say that the 'Bailiffs have been instructed'!

[@MultiChad13]

Yes, I would absolutely think bailiffs had been instructed (t says so) and that I should expect a visit I also think that the word should be on the protected list This (parking and parking charges) is a MASSIVE countrywide CON THANKYOU for ALL your advice x

[@gord1eb]

Yes, it would appear by the company's name that bailiffs had been instructed.

[@profphilbell2075]

I don’t know about civil administration law in England, but in Australia, the win by the parker in the Civil Administration Tribunal would be a forgone conclusion. The results would then include costs awarded against the parking company - add wages, time, travel etc. Evidence that the matter taken to the tribunal is frivolous, is the fact that the parking company did get paid, and it’s unlikely that someone paid for parking without actually parking. The defendant would also be able to subpoena their records to determine if indeed they received the correct amount of money for the day. If they had, they would be hard pressed to show the tribunal that they suffered loss. In Australia the entire fee would be equivalent to around £15 for the defendant. No doubt the parking company would pay a lawyer at least £1,000 for half a day at the tribunal plus his ancillary charges and finally the £15 tribunal fee. If I was the parking company, I would write to the defendant, apologise and hope they don’t hand the details to a popular, astute barrister who makes KZbin content. In all seriousness, it’s probably an empty threat, hoping to scare the customer into paying. PS. I enjoy your content!

[@caparn100]

It's a letter designed to instil fear in the receiver. There should be a law against sending letters like that with big fines attached.

[@peterbricknell8709]

On Companies house "DIRECT COLLECTION BAILIFFS LTD" marks its nature of business as "69109 - Activities of patent and copyright agents; other legal activities not elsewhere classified". That is not acting as a bailiff, nor as debt collection. Are their misrepresenting the purpose of their business to Companies house?

[@tonymcfeisty2478]

The sooner people accept that the business model of many parking management companies relies solely on issuing 'penalty charges' for income, you can make the logical conclusion that they are not parking management companies as they claim, they are parking charge notice issuing companies with next to zero interest in actually managing parking.

[@oz25]

Ultermetly, they have taken a payment from the customer for a service. If the detail taken at the time of purchase was insufficient then they should not have taken a payment or issued the ticket.

[@LeighPankhurst]

I'd agree that the letter says that bailffs are coming for the money.

[@jonathanvince8173]

Yes Bailiff should be a restricted word. Just another thought if a payment is justified in court and the person loses but can't pay surly the Judge must state how the person pays the costs and if Bailiffs are needed the court should be the ones Choosing a bailiff company.

[@Cyberbobxxxx]

Bailiff should be on the list!

[@deannagoldston4276]

I must be the luckiest driver in the UK by all accounts! I had a ticket at a major shopping cark for parking in a disabled space without a badge. I couldn't understand where the badge was as it wasn't on the dashboard as left. When I opened the door I could immediately see the badge on the floor. What happened was the wind that day was so strong we all had problems opening the doors as they nearly got blown of their hinges, the wind had blown it off the dash board and no one noticed! The company were totally understanding even going as far to wish 'all the best' in closing.

[@user-nj7ct5sm3u]

I would think that they had been appointed

[@awild10]

I had a PCN last year from a P&D in Preston where they’d recently given their parking attendant a well earned rest and replaced them with cameras. The machine had not been updated and allowed me to buy a ticket without entering my reg and in my tired state upon arrival I failed to notice this. Despite having proof of purchase, however, the appeal was denied but it turns out that the parking firms have an agreement with the ombudsman whereby they have to cancel the fine if you make one mistake when entering your registration but if you make two or more they are allowed to charge you £20, which in my case they duly did. (Along with the £25 admin fee I also had to pay to the lease company that owns my car!) In the case in this video, therefore, they should be asking for a £20 fee based on more than 1 digit missing from the registration details inputted. Totally unjustified but this is the agreement they have with the BPA - just another way that modern life is rubbish.

[@craigpears2818]

One thought that comes to mind is given small claims are supposed to not have legal costs recoverable, why are they able to sneak in such punitive charges or their own costs if you can't do the same in kind?

[@jennigee51]

I think it's tantamount to criminal to use the name bailiff in a company name, until now (I'm 73) I'd be in a panic if I received that letter! It would be interesting to know what would happen if I had a heart attack following a letter like that.

[@gx8fif]

It certainly looks like baliffs have been instructed, based on the name. Interestingly (for you), there appear to be no restrictions on names involving words like "legal" and (for me) on using "engineer" which would be the case in some other countries. I had a look on Companies House to see if the two companies (parking and debt collection) were owned by the same people and it doesn't appear that they are. There have been instances of this, especially in the area of building management companies, where invoices are handed over to another company in the group for debt collection after practically no time and extortionate fees being added by the secondary company.