Controllers teach pilots how to use radio at New York Kennedy Airport. Real ATC

[@YouCanSeeATC]

Hello, friends. What do you think about this format of the video? Would you like to watch such videos in future? I will continue to post emergencies as well.

[@msjdb723]

I like both 👍🏼

[@giggleigloos]

Really enjoyed this one!

[@KuostA]

yes this was great!

[@hellblast911]

Recommend listening to enroute controllers, zero ICAO verbiage in the USA. "Ooooohhhhhh" is not a number, "ZERO" is. Twelve point five is not an altitude. I'd love to see a segment on proper radio phraseology, everybody has forgotten. Good luck finding anybody who does it right.

[@uy_spotter]

at busy airports like LHR you only say the callsing when you check in, and in the States apparently you are expected to say the runway also. I understand both parts here, however the ATC only saying “hello”, knowing what she was doing, is just dumb. making an issue where there is none.

[@ColorNerdChris]

This was intentionally aggravating on ATC's part and is not particularly helpful. This makes it sound like Speedbird popped up unexpectedly on the D-BRITE and the local controller doesn't have a strip in front of them telling them exactly what is going on. This from the tower that cleared four airplanes to cross an active runway with a takeoff clearance. Don't act like your $#!+ don't stink KJFK - we ain't buying it.

[@stevebeal73]

Agree. "Hello" is so unhelpful. Many approach controllers will say "when established call Tower on 1xx.xx, callsign only." In this case, we don't know what the approach controller said.

[@ternilapilli]

@@ColorNerdChris Must be NY... "teach pilots a lesson" by choosing responses that are guaranteed to waste time on frequency, instead of just "Speedbird 15K, I need your intentions" or, you know, anything. But nah, let the aircraft think it has a radio failure and cause an unnecessary distraction on the flight deck on approach as well as a whole stack of unnecessary calls.

[@ArunLal-d6s]

Yeah, ATC here - no reason for attitude.

[@kevinfairclough4619]

“Hello” is most definitely unhelpful. What do the other aircraft make of that transmission?

[@agault]

Interesting. LHR often specifically tells pilots to check in with "call sign only' on approach as it cuts down on unnecessary communications during busy arrivals.

[@leohorstmeier]

I believe that is London Director, which seems to then handoff to approach controller.

[@36thstreethero]

Is JFK LHR?

[@agault]

@@36thstreethero no more than LHR is JFK, but they act a bit more professional.

[@stevebalt5234]

⁠@@36thstreethero”is JFK LHR?” Pretty much, just minus the silly accents.

[@happycanayjian1582]

@@stevebalt5234Wait a minute, who are you claiming has the silly accents?

[@FlightWatch]

The controller is only working a single runway and it's solely for arrivals. Where else is the aircraft calling going to be other than on approach to that runway? It will also already be on their strips and the radar screen. Unless I'm missing something it just seems like a silly ego play.

[@DiogoOliveira-u1j]

At the time you're reading this, Nippon Cargo 159 is still figuring out where to taxi

[@msjdb723]

😂

[@castletown999]

I didn't hear it that way. What I heard was the captain of a very wide jet trying to work out what the route will be to parking. It sounded to me that he didn't want to accept taxi instructions until he understood that he would not wind up stuck somewhere.

[@Randomequestrian-pm4hl]

but he'll be doing it with impeccable manners throughout.

[@mschiavoni]

instructions unclear, stuck on top of the tower

[@Ampax-ju9wh]

@@castletown999 Yep... I feel like the Japanese pilots were always the ones who had no choice but to compromise with ATC in the US. They often have a language barrier with their accent; hopefully, more US ATCs can understand that and be nicer.

[@davidsp5936]

Has me missing Kennedy Steve! "Tower?" "Plane?"

[@GWNorth-db8vn]

I miss his longstanding feud with the supertugs.

[@alex-internetlubber]

@@GWNorth-db8vn "I don't want to talk to you" "I don't want to talk to you either" "Ok you count as a plane with people on it"

[@andrewdutton3831]

That was ridiculous and unprofessional on the part of the controller in the British Airways situation. She was playing games like an immature middle-schooler. She could have simply said, "confirm intentions" and they would have said ILS 4L.

[@bruceerwin5430]

I thought the same thing. Rubbing someone’s nose in their mistake never achieves anything positive.

[@untitled6981]

I was thinking hey were going to think they had radio issues. Immature controller

[@MsFLYBOY05]

Typical AmeriMut behavior.

[@PetrolHeadBrasil]

@@MsFLYBOY05 typical new yorker behaviour....

[@fredfred2363]

ATC SHOULD already have ALL the aircraft data on screen. Just being lazy.

[@GigglesClifton9]

Just saying 'Hello' as a response is, in itself, not very helpful. How is the BA crew supposed to know that's directed at them? Really childish and petulant on the part of ATC. How to make an issue out of absolutely nothing.

[@gregorythompson5826]

How many years has BA operated in and out of JFK? 47 years maybe? BA pilots and operations know the US TERPS procedures inside out, no excuses, the pilot should have known better. Yes the controllers were snarky and rude but what do you expect? It's New York, ALL NYers are rude to foreigners.

[@robt2724]

100%. If I was that controllers supervisor, she’d be immediately relieved of her duties for some ‘retraining’. But knowing JFK, the irony is her peers probably praised her attitude instead of questioning it. Her petulance was completely unnecessary, and unprofessional.

[@jonathanbeattie3410]

Standard JFK unprofessional controllers who think the world revolves around them.

[@pk7549]

Nippon Cargo is a great example of proper threat and error management.

[@ianm408]

It's interesting to note that in the UK at the London control centre the biggest problem that controllers have with language issues is with American pilots. Who apparently speak the same language. Thank god for CPDLC. That's computerised messaging for those that don't know and helps reduce voice comms. It gives controllers more thinking time as well.

[@fredfred2363]

Exactly. 100%

[@fgaviator]

I like how, with the first interacation, you can exactly fill in what either side was thinking or saying off frequency... Female 1.FO, checking in: "tower, hello, speedbird 15K heavy" tower: bah, "hello!?". Girl, are you kidding me? Let's teach you some phraseology today. I'll just ignore you for now. Let's see if you learn. 1.FO: "tower, hello, speedbird 15K heavy" tower: "hello? ... hello?". Hehehe, girl, you didn't learn yet. Gotcha! Captain: hmm, do we have a radio or mike fault? Taking over: "tower, 15K, are you receiving me?" ... Tower: "... Speedbird 15K, rwy 4R, cleared to land." Long pause. Meanwhile, off frequency, inside the cockpit: 1.FO: "I don't believe it! She's such an id**t!!!" Captain: "Yep. Just ignore it. Remain professional, we're British..." 1.FO: *click* long long and deep sigh on frequency, "rwy 4R, cleared to land, speedbird 15K heavy" ...

[@FlyingMaxFr]

Definitely!

[@ManualFlying]

That's just the tower being high on their ego. Pilots: Kennedy Tower, hello, Speedbird 15K. ATC: Speedbird 15K, Kennedy Tower, hello. Say intention (or Speedbird 15K, Kennedy Tower, Hello, go ahead")

[@davidpage1028]

In fact every controller in these scenarios is being an idiot and are totally unprofessional. They all know where the planes checking in are and are simply on a power trip. Let’s hope pilots start picking up ATC every time they err - it’s about time these idiots at JFK start respecting their aviation colleagues rather than seeking to belittle them at every opportunity. Sad indictment of JFK.

[@TheFirstConcorde]

Do JFK have an aversion to hiring professional controllers?

[@apple54345]

NY has an aversion to hiring professional anything.

[@TomCook1993]

All these controllers probably got pressure form their SUPs to put an end to non-standard phraseology…. Which they’re often also guilty of.

[@skapskippy]

Putting an end to non standard phraseology by using non standard phraseology is wild. All these airports in the world with international traffic, and yet the problem always seems to be at JFK. Hmm... I fly there and hate it. They're both great and terrible at their job at the same time.

[@bradskis81]

No, the problem is ATC at JFK. They think they're God's gift to aviation and only the way they do things, is how it should be. When, in fact, in pretty much everywhere else in the world is not how they do things. Like checking on with tower with a call sign. Everywhere else, it's actually standard when checking on, to just call up with a call sign. They know exactly where you are, and what you're doing.

[@bradskis81]

Who would have more experience?? A controller who only ever has seen JFK? Or an international heavy pilot, flying all over the world, to hundreds of different airports.

[@777doove]

Between JFK/LGA/EWR these guys move traffic like no where else. And pushing for standard phraseology should be no brainer, checking in with a ‘Hello’ this isn’t LHR.

[@mstyne]

Welcome to New York, folks

[@chaitanyak4455]

It's the ICAO vs FAA difference, outside the states it's normal to check in with the call sign only however it's not worth making a big deal out of nothing with those 2 guys who probably have been flying for maybe the last 11 hours crossing multiple time zones. Afa, Nippon cargo, they did the right thing. 748 and 380 are severely restricted on many taxiways and probably if in doubt it's better to ask than to assume and end up in soup. Good job Nippon cargo crew.

[@JD_SoarZ]

I checked the charts for JFK and at this moment, there’s nothing restricting those taxiways for B748 aircraft but a NOTAM could have changed that. ATC is usually aware of those restrictions however and he did state that he had a plan but culture and language barriers make that difficult to convey

[@chaitanyak4455]

@JD_SoarZ Indeed, but companies have additional restrictions at a certain airports and are usually more restrictive than notams, I fly for a ME Major and we see it all the time.

[@floydbergner2204]

I call bullshit that “they don’t know” or are not expecting the aircraft. Very specific flight data is exchanged between the tower and control center. They are 100% expecting these aircraft for a specific runway at specific times. This is just petty.

[@r8drvr819]

NON-STANDARD ATC instructions is a problem that will not end well.

[@miguelr1784]

1) The answer is not Hello, is Go Ahead. That's what the BA was waiting to hear. In Europe in busy airports normally you say your callsign only to keep the frequency available and let the controller organise the queue. Anyways, very unprofessional way to handle the radios by ATC

[@AkilanNarayanaswamy]

JFK controllers and their famous charm 😂

[@marcinkowalczyk647]

this is fun would watch more of this from time to time

[@stevebalt5234]

Hello?

[@davidsp5936]

The text format is much better. Especially when you zoom for widescreen.

[@YouCanSeeATC]

Thank you 👍

[@WhiskeyGulf71]

What you are not hearing is director or approach control are handing off the aircraft to change frequency to tower & check in with call sign only.

[@jude_the_apostle]

Speedbird 15K is obviously trying to talk to you. How about rather than playing games with them, help them out and lighten their workload.

[@paulnod]

The controller is just used to being a rude prick . Also he's a smart arse .

[@_TonyZ]

Good format 👍🏼👍🏼

[@aMegaMaxProductions]

Main thing wrong here is the FAA is behind the rest of the ICAO world where checking in on tower frequency is usually dictated as callsign only. It’s not 1950s anymore, most towers have a RADAR and know exactly where the arrival is, so the position information is superfluous.

[@Omaritheaviator]

Well, while that may be true, the need to state your type of approach and distance sometimes comes down to airport layout. If you have an aircraft executing an ILS approach, then anyone needing to depart from the same runway (taking distance into consideration) will have to hold outside of of the scope of the glideslope beam, and needs to be instructed accordingly.

[@aMegaMaxProductions]

@ that’s on the SMC/TWR to implement not pilots unless it was a CTAF

[@ErikN1]

Ah yes. New York. The friendliest airspace known to man

[@fredfred2363]

SFO?

[@PInk77W1]

ATC “I didn’t know.” Um, it’s on the screen

[@johndonald3566]

Controllers at JFK need to come down to earth(literally) and remember why they are there.

[@fred1296]

Again with this controller? Who is supervising this guy??

[@94graff]

I don’t see what the BA crew did wrong here. It’s common practice to check in on a new frequency along the lines of JFK Tower Speedbird 15K Heavy. The response from tower should have been “Speedbird 15K Heavy, pass your message” after which they would have said “Speedbird 15K Heavy established on the ILS for 04R”

[@767kevin]

The Quality813's radio call was anything but quality, is how the controller shoulda responded

[@Tommmmas]

Isn't the approach the plane is doing on the radar data tag?

[@eltors0]

Thats extremely petty. I would have a hard time keeping my trap shut if I heard a coworker chewing someone out over that. There are bigger things to get irritated over.

[@KasraKasra-wu3ol]

Some NY controller don’t deserve to work in an international environment, it feels like you are at DMV queue

[@markaboyce]

These controllers need to be fired. I understand their frustration, but that doesn't give license to be an Asshole. This is not cool.

[@markaboyce]

2 wrongs don't make a Right.

[@mennoydema5222]

Well not the last one, he asked how he could help

[@PeterMasella]

This is great!

[@BenjyCohen]

Love your Channel!

[@BenjyCohen]

Love your Channel!

[@PeterMasella]

@@BenjyCohen Thanks!

[@alonko2874]

Again, the wonderful services providers at JFK going at it.

[@belmarmom]

I feel sorry for the Japanese pilots; their thick accents and the controllers' petulance weren't a good combination. I wish the controllers had more patience and cut the foreign pilots a little slack. Sometimes it's a pilots first time at an airport and they've got no clue where to go. Impatient controllers add more tension to an already tense situation.

[@zj725]

Doesn’t matter. They have no business flying then. You listen to the controller and repeat back. They can’t even understand that part. Either brush up your English or leave the flight deck

[@HDCanadianTrainVideos]

I don't feel sorry for them. His English was obviously good enough to repeat the instructions 4 times. He just didn't know what he was doing.

[@haroldlipschitz9301]

@@zj725 They understood just fine - they were trying to make sure their huge wingspan was in the clear. What's wrong with that?

[@zj725]

@ no they were confused as hell on where to go. It’s called listening

[@PetrolHeadBrasil]

The first video already made me mad... the arrogance of most of the controllers at JFK is unbearable... I really HATE flying there...

[@mrelpa]

Coordination is THE most basic thing a controller - especially at an airport this large and this important - has to master, what do you expect the traffic calling you to do? Don't you know what the incoming traffic will be doing or don't you see it on your radar screen? I seriously don't understand how American aviation regulations can be this bad, they say the phrase "cleared to land" without any meaning, no coordination whatsoever, unnecessarily huge ego, trading "efficiency" over safety...

[@kevinbrady144]

On the first entry with JFK and BA, everyone new needs to be taught, but why do it in such a, "See You Next Tuesday" -y manner? Maybe she wants to be the new, "Kennedy Steve". LOL

[@WT-Sherman]

The tower controller is being an ass. He knows exactly what these inbound aircraft are doing before they call him. Nippon Cargo on the ground is a Saturday Night Live skit.

[@Spyke-lz2hl]

Yeah, that controller was a batch on the first one for sure. Both the jfk tower controllers were rude. My bet is that there was something going on policy wise in the tower during that time, or their policy is to be super specific about this. Possibly to make sure controllers have full situational awareness as they clear people to land. 🤷‍♂️

[@SR-bh5jd]

For common curtsey I give the approach and distance from FAF.

[@dreamer6508]

FAA needs to have a rule as to how many words ATC can say in five seconds

[@TheFlyingZulu]

What the actual f*ck? I would have called that tower and given the supervisor an ear full for how this controller was talking at 1:33.

[@BangaloreAviation]

In all three instances they were foreign airlines. Is it common practice in their home airports not to indicate they are on localiser?

[@gregorythompson5826]

Using ICAO rules in the US never ends well.

[@N1120A]

​@gregorythompson5826 that isnt ICAO standard. You should be, at least, saying the runway assigned.

[@enzino237]

​@@N1120Atower knows that, they've got the sequence.

[@carlosalvarez6035]

@@enzino237in Mexico we do it like in LHR in the first contact we only communicate our call sign and who we are talking ex: mexico tower XB-AAA, then they told you go ahead and then you communicate your position and intentions. In areas where there’s too much traffic in the sequence we say it directly but some controllers get mad about that and tell you to do the first contact first. What the controller did is a very unprofessional way to communicate even when the BA plane was on final ( most dangerous part of the flight)

[@tuhinsengupta3496]

In India and Middle East both we need to say runway and approach type with callsign

[@davidpage1028]

Absolutely apalling from JFK ATC on the first one. They knew where the BA was and created a situation that wasn’t needed. JFK ATC generally is an utter disgrace these days. Entitled and rude.

[@PaulB-u6d]

That’s why JFK is known as Lagos West by many European crews. You wouldnt employ these fools in McDonald’s. Been in the Flightdeck many times into JFK in my past life. Dangerous, appallingly unaware in regard to our aircraft types operate and as said entitled. Not the brightest bunch.

[@FireLordJohn3191]

Welcome to New York City.

[@marspp]

They should have replied with, “Kennedy Tower, HELLO . Speedbird, which is the callsign for British Airways, wun fife keeelo heavy, two tousand feet on QNH - or altimeter as you call it - 1332, showing 10 nautical miles to run to the threshold of zero fower right. We are anticipating landing on that runway, fully expect you know that too. What would you like us to do next ma’am or sir?”

[@lucas_k23]

It's funny because a lot of times people defend the JFK ATC for being an extremely busy and demanding airspace, yet the controllers often seem to have quite a lot of time for these stupid games. Also, ATC in the US complaining about phraseology and procedures is ironic when they themselves use a lot of non-standard expressions that are explicitly taught to be avoided, like "to" 🙃.

[@TheRalf9999]

Standard operating procedures❤

[@fredfred2363]

Flight plans are all fully submitted for routing. So when an AC checks in, they're already squawking data, ADS-B data also available along with the flight plan- and all this info SHOULD be on screen with the controller. Technically, all they need to say is "hello" with a call sign so the ATC knows that they are on their frequency. Unless it's a grass field controller with just a radio and perhaps flight tracker 24!? If ATC don't know who that blip is on screen they should call the national guard and launch an intercept. ATC being lazy. Come on guys.

[@reltney20]

The NYC ATC female should be fired immediately……. Speedbird did correct but just reverted to British approach controller standards.. If ATC wanted more she could not escalated the situation and waste important communication . You can check in with altitude . In fact you’re told to check in with call sign with British, German, French, Irish controllers many times. To punish Speedbird by the lady controller was totally unprofessional. She has been like that more than not.. Remember, pilots get paid by the hour. I’ll take all the delay turns ATC…I just will get paid more.

[@jeluna]

The Nippon Cargo really struggled 😢

[@Someguy21341]

Are JFK Tower controllers on specific instructions to be as annoying as possible? Yeah, the pilots weren't saying everything they're supposed to, but why just "hello?" Do they really think that pilots, on regularly expected schedules, are just checking in to say hi? Come on people.

[@mikemicksun6469]

Sorry but if you’re a approach controller and a plane is turned over to your frequency you know they want to land and their intentions. I understand its New York and its they way people are. Vistited my aunt in New York City may times they are all rough around the edges. The idea should not be adversary but to help one and other. The passengers are more important then playing games.

[@dominicdahlheimer6861]

sometimes everyone apparently gets "under everyone's skin" and things go south quickly and with some terseness also.....

[@EdOeuna]

Ironic coming from the US where the quality of radio calls has to be the worst in the world.

[@utuv7879]

The non-standardized aviation English used in major cities representing the United States influences air traffic control English in many other countries. This contradicts the FAA’s aviation manuals, and I believe the FAA, which is responsible for overseeing aviation safety, also bears responsibility for this. If each country fails to adhere to standardized aviation English phraseology, English-speaking pilots will also face difficulties due to locally non-standardized English. This will make flight safety even more challenging. If someone uses non-standard aviation English just because they are busy or want to showcase their proficiency, I would suggest they visit London Heathrow Airport. In my experience, even a decade ago, it was an extremely busy airport, often operating near minimums when granting landing clearances. I would also recommend visiting Sydney Airport in Australia. Despite most arriving flights coming from non-English-speaking countries in Asia, Sydney’s air traffic controllers handle operations with ample respect and patience. While I do not entirely dismiss the harsh working conditions in cities like New York, ultimately, your purpose is safety-to collaborate with pilots to protect the lives of passengers. I hope you recognize this responsibility with greater accountability.

[@RochMn]

Are you on bsky yet?

[@robav8or]

Didn’t realize JFK tower controllers were a bunch of unprofessional passive aggressive Karens!

[@jaboozie9685]

Controllers at fault 100%. While here in the states we say the approach it isn’t standard everywhere cut the games and be productive.

[@AbdullahNajib-b9z]

daily mail:boeings fault

[@YouCanSeeATC]

🤣🤣🤣👍

[@paulcantrell01451]

Snarky ATC should get a little red mark in their folder for crap like this...

[@pagophilus]

The tower was a bit rude, but I'd expect better from British Airways. A DEI hire? She should have responded earlier, shouldn't have taken so much prompting.

[@donsland1610]

Pretty typical for New York ATC in my experience. Often rude and unhelpful. They should send their people over to LHR to see how it can be done better.

[@ShariqArif-i9d]

Weird ATC 😂

[@skapskippy]

Oh, i didn't know which approach you were on so I just ignored you but I do know you're exactly 4 miles in trail of a heavy caution wake turbulence. Get real. Some of the controllers there need to seriously work on their professionalism

[@josbren8943]

There is no need to check in with just your call sign. It just wastes time. A lot of countries do and it is not necessary to have this extra step of saying hello. The controller is sitting there ready just tell them what you want or where you are. It’s not necessary to check in with zero information first.

[@kmccamis]

Bingo

[@fernandonavarro1070]

why is it always JFK??

[@trolleydollystustu28]

Why are they so rude?

[@jcl410]

How many times has a plane been cleared to 4R, then tried landing on 4L? The has to have been some instructions from the ATC supervisors to require complete info...

[@mstewie9718]

JFK can drop the attitude anytime they like now. It was Funny with Kennedy Steve 10 years ago, and now its just unprofessional. The FAA needs to get a grip. Flight Safety comes first. Don't like the response by an arriving aircraft from another country, file a report, give them a number, but over the radio? It reeks of unprofessional conduct.

[@twobins2060]

JFK controllers are experts in rudeness.

[@thomasg4324]

*Some of, if not THE, best ATC in the world!* I absolutely love flying in to JFK.

[@phil_nicholls]

Hah! Tell me you don’t fly outside the US without telling me you don’t fly outside the US!😂

[@thomasg4324]

@@phil_nicholls *You don't have to agree. It's ok.* I stand by my observations.

[@TyphoonXV]

Some of the most unprofessional ATC in the World. You must be proud!

[@thomasg4324]

@@TyphoonXV We love NY Controllers professionalism.

[@phil_nicholls]

Stupid first controller. While the initial call from the BA aircraft wasn’t correct RT, the controller was an absolute dunce in the way she acted - totally unprofessional. A simple ‘pass your message’ would have got her point across that the BA aircraft needed to clarify their situation, and she would have been the bigger person for it. Instead, she decided to play games. Something that you simply cannot do when controlling 100s of tons of metal, with 100s of people’s lives at stake. I would also take issue with a greeting of ‘Hello’ too - very ‘Nancy boy like’ - it’s ’Good Morning’, ‘Good afternoon’, or ‘Good Evening’! At a push ‘Gudday’ if you’re not sure what time it is! ‘Hello’ is the verbal equivalent of a limp wrist handshake that leaves the recipient wondering what the hell they’ve just touched! So yes, BA, poor RT - controller, even worse RT AND behaviour. But then it’s New York, where the controllers think they’re the best in the world, when they’re really just the best in New York! Which isn’t saying much! Their Egos outstretch their capabilities.

[@koketsu]

JFK again 🙄 Its always SFO and JFK

[@Gomendio]

Pass your message is the proper response from any station involved. Saying hello’ it’s just low end middle class suburban us piss poor chatter. Period.

[@FireLordJohn3191]

DEI at a guess.

[@robt2724]

What an absolutely pathetic and puerile response by JFK tower. Since when did they think they are the arbiters on aviation RT standards.

[@thenowhere4882]

The real american pastime is annoying the british. Bravo

[@ClarkyAv]

It is very common for aircraft to be told to call tower "callsign only" when they are established on the approach. ATC acting like morons in a way that only Americans can.

[@mobius7089]

That's not standard. If you're making a call like that ATC will be expecting an abnormal situation. Callsign, approach, runway. A cold call is a waste of time.

[@efoxxok7478]

@ClarkyAv that’s pretty arrogant. Quite frankly I don’t care if in any other country you only say call sign, here in the US it is required to… While flying IFR 1. Enroute give call sign and altitude when initiating a call to new freq. 2. Give call sign, position, and clearance when calling the tower on approach. 3. On the ground give call sign, location and request to ground control. This is not etiquette, the controller is busy, and may be working multiple positions, runways, freq.s etc When flying VFR on initial call to any facility remain clear of the airspace until establishing communications. Call facility with call sign, the fact you are VFR, then say your request (N123 8 south of the airport inbound for landing) This is all basic and should be covered in the AIM.

[@TyphoonXV]

That doesn't excuse the unprofessional behaviour of the tower controller! She has 2 choices. Provide a helpful service to the BA crew by clearing them to land or replying 'go ahead, or, pass your message'. Or be completely unhelpful, unprofessional and give a petulant 'hello' just to waste more time on the frequency. The level of arrogance is disgusting and has no place in aviation! Sure the BA crew may not have used the standard checkin procedure for JFK but that's par for the course for many crews around the World but fortunately those ATC controllers remain professional!

[@efoxxok7478]

@@TyphoonXV I would argue not checking on with appropriate information is arrogant and unprofessional as well. That won’t justify what she did in your eyes, but I would also argue that the pilot will be less likely to do that again. It’s easy to see this from a pilot point of view, for obvious reasons pilots out number controllers so their point of view is more common. When flying pilots only have to deal with one controller on the freq. at a time whereas controllers are dealing with many pilots at a time. Many calls come when the controller is not expecting a specific aircraft to call, and since now they only have a call sign their attention has to turn to “who is this guy, where is this guy, and why is he calling me”. This is instantly answered when a pilot calls on correctly.

[@smh988]

unprofessional controller. Also, the level of background noise and the potential for distraction. Both are relatively new and worrying atc phenomena.

[@richardgray1431]

V stupid On behalf of the ATC …. Could have caused a major problem …

[@vincentkorpel8695]

If you are teacher, you can react like that. Otherwise use common sense and respond normal.

[@SunSkipper360]

Childish behavior once again from JFK. Cringe worthy watching it to be honest.

[@jimmynieto2365]

If anyone in customer service Spoke like some of these controllers they would be fired. There is a Nicer way to speak without compromising safety. My wife was raised in NYC and one reason she left was because some residents find this way of verbal interaction as normal.

[@pjotrtje0NL]

The AIP and NOTAM for JFK do not indicate “when contacting JFK TWR, say JFK TWR only” and as such, ATC’s right. However: effing childish as well.

[@MH_1-9-9-6]

Typical New Yorkers

[@AirTCO]

I hope that guys in comments section that criticize TWR are not real pilots. If any ATC sector is "callsign only" by Jeppeson or previous sector instruction - ONLY in this case you can say just "callsign +hello".

[@TyphoonXV]

Doesn't excuse the tower's unprofessional response. Her attitude has no place in civil aviation. And yes. I'm a real pilot.

[@AirTCO]

@@TyphoonXV unprofessional call - proper readback. Crew could call her ths same way being en-route. Just to greet ;) And yes, I'm a real ATC

[@TyphoonXV]

@@AirTCO We both know the lady in the tower was trying to be a smart ass. ;) ;) Was it necessary? I think we both know the answer. ;)

[@AirTCO]

@TyphoonXV can't imagine to be in her shoes. They are very understaffed and have to speak 300 words/min to handle that traffic. So sarcasm to irritating message is legit.

[@nimbuskhannk627]

I’m usually quite critical of U.S. controllers, largely because of their excessive use of informal and colloquial language in radio exchanges. However, in this instance, I must say they are entirely in the right. As I approach retirement, I’ve found that one of the most challenging habits to permanently change in my First Officers’ radio communications is ensuring they always begin a communication with the next ATC unit by including the clearance received from the previous one, including all relevant altitude and speed restrictions (except if explicitly instructed to use call sign only). This practice is what I like to call "expanded CRM" (Crew Resource Management). It’s the recognition that Air Traffic Services (ATS) are an essential part of completing our missions as safely and efficiently as possible in our common aeronautical environment. The reason I critique U.S. controllers in comment sections like this isn’t because I dislike them-it’s because of the same standard I so insistently tried to uphold throughout nearly 20,000 hours of flight time. Imprecise, rushed, or overly informal communication can easily become the first hole in the "Swiss cheese model" of accident causation that we all strive to avoid.

[@kenknowles51]

Love this comment, but let’s all agree that in this instance the controllers response was entirely unprofessional and just plain dumb.

[@oliverbatt3559]

@@kenknowles51 Not just stupid, but incorrect too. The correct response (when ready to receive an aircraft's transmission) to an initial call with callsign only is "Go ahead" or (in the UK) "Pass your message". Had that been done, I think it's safe to say that the ATCO would have got the approach and runway in the subsequent response. And, indeed, had the ATCO not known who BAW15K was or where it was, that's almost certainly what the ATCO would have said. I don't think anyone should take issue with ATCOs wanting to confirm what it is an aircraft is doing / if they're following the previous or expected instructions. But instead of doing that or even teaching a lesson, this ATCO just sowed confusion (including in the minds of BAW15K that they were experiencing a possible radio issue). Instead of saying "BAW15K, Kennedy Tower, go ahead." or even "BAW15K, confirm approach type and runway." she said "Hello." ... "Hello." Who thinks she'd have done that during OJT or in front of an examiner?

[@ghostrider-be9ek]

thats just typical kennedy "I dont give a shit" attitude - this is NOT correct phraseology - tower should know already what the aircraft is doing after they announce themselves

[@justinchung7753]

Here’s my take: JFK only knows JFK, whereas these pilots fly to several airports worldwide, and not all airports do it the same. Many airports have a final approach controller or director. On that frequency, you only check in with your call sign. However, this is the tower frequency, and you’re supposed to state the approach you’ve been cleared for and for which runway. Even on good days, you’re going to get a little bit of attitude from JFK. Par for the course.

[@davidlawrence3230]

ATC need to go find different jobs.. lose the attitude.

[@davidsp5936]

The controllers are right, but they could've been more tactful.

[@ridiculousblue9917]

El Al was a class act.

[@glenn1713]

"Hello" "Go around"