Zoho CRM: How to send automated initial and Follow-up Emails & Track email responses.

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In this video, I'll show how we can create automation/workflows in ZOHO CRM to send initial emails to new leads and follow-up emails if a customer/lead is not responding to our emails.
and if they do respond to our email how to track the response and stop sending scheduled follow-up emails.
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[@BuddyQuaid]

This is actually a great video. I learned something I didn't know about what I could do with Zoho! Thank you!

[@azadme100]

Glad you found it helpful

[@LukaszS1]

This is great! a video that I was looking for as any emails sent through Zoho Campaigns are not syncing with CRM. Thank you!

[@60Finance]

Hey Mohsan. I followed your steps but the "Customer Response Received" does not get checkmarked with the last condition

[@arsalanrashid3476]

Hello, I am not using enterprise Edition for ZOHO and thus i am unable to create an Email Module. In this scenario, how should I stop email notifications stopped?

[@Pra12Pathak]

Hi

[@Glutenanddairyfreelife]

What version of Zoho CRM are you showing?