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@kimc7376
@kimc7376 14 сағат бұрын
Depends on the look you're going for at any given moment .. the classic is definitely more natural looking on you vs the XL is more dramatic for a glamorous night out on the town 😊
@Yea.No90
@Yea.No90 4 күн бұрын
You’re absolutely adorable and sweet ❤ love your vibe
@thedallydiaries
@thedallydiaries 3 күн бұрын
@Yea.No90 that's so kind! Thankyou for watching lovely xo
@Pipingshreik
@Pipingshreik 8 күн бұрын
I also loved your dance class, you are a great dancer!
@thedallydiaries
@thedallydiaries 8 күн бұрын
Aw, thankyou, that class was such a joy! x
@Pipingshreik
@Pipingshreik 8 күн бұрын
Wow, wow, wow, you girls have packed so much into this trip, and experienced so many different things. I love all the vibrant colours in Europe and the scenery is fabulous. The cruise looks amazing and all those gorgeous stop overs and history just mind blowing. Thanks for sharing your holiday with us!😊
@thedallydiaries
@thedallydiaries 8 күн бұрын
It was such an amazing trip with so much contrast! I feel very lucky to have seen so many incredible places and met such wonderful people! Thankyou for watching x
@bronk2078
@bronk2078 11 күн бұрын
My niece & nephew stayed at the wombat youth hostel in London in August, it's popular with the Aussies. Isn't Singapore airport amazing! Did you find your lounge chairs? Did you know you can go on free tours if you're in transit for at least 5.5 hours till your connecting flight? Did you see any Aussie comedians in Edinburgh? I know Josh Thomas was performing there. Loved watching vlog 1 of your trip, takes me back to when I went to London 5 years ago. Excited to see your next video. Thank you ❤❤❤
@thedallydiaries
@thedallydiaries 10 күн бұрын
Yeah, all of the staff at the Wombat were aussie too! It was a nice place for sure 🙂We found a transit lounge where we had a glorious shower and freshened up, amazing how much difference it made! I never get tired of visiting London, it's just so vibrant! Where else did you go on your trip? xo
@Pipingshreik
@Pipingshreik 11 күн бұрын
Wow, I went on this journey with you, what a wonderful experience, thank you so much for sharing. Can't wait to see the next one!😊
@thedallydiaries
@thedallydiaries 11 күн бұрын
@Pipingshreik i am so happy you enjoyed watching! The next when is going to be up for you very shortly! Xx
@AR-xi2wy
@AR-xi2wy 13 күн бұрын
You are so funny! I love your constant sing talking! I so needed this holiday today ❤ I shall spread out watching your sprinkles of joy
@thedallydiaries
@thedallydiaries 13 күн бұрын
@@AR-xi2wy Aw! Thankyou! I'm so happy if it brings you some happiness too, that's awesome 🤗 Have a great day xo
@smolderingartemis
@smolderingartemis 13 күн бұрын
This looks amazing on you!
@thedallydiaries
@thedallydiaries 13 күн бұрын
@smolderingartemis thankyou so much! It's fun for a change definitely xo
@bronk2078
@bronk2078 16 күн бұрын
Would love to see a video on the makeup you took away. Did you take tinted mineral sunscreen away with you? & did it prevent sunburn & stinging near your eyes?. Im having great trouble finding one that works for me. Recently went away on hols. I ended up using powder on top of my mineral sunscreen to make my face less shiny but my face ended up dry , sore & itchy lol. My heart is breaking for you after hearing you have depression. Such huge life decisions you need to make. I hope you can find a counsellor that can help. I can't understand why you're single, you're gorgeous, funny & talented with such a kind heart. So good to hear you had a great holiday apart from having your phone stolen on the last day which would have been very stressful. ❤❤
@thedallydiaries
@thedallydiaries 15 күн бұрын
@bronk2078 oh Bron, you poor thing! Allergy eyes are so awful, they make you feel miserable! I took a tinted sunscreen by apivita with me which is a Greek brand you can order online outside of Europe. I also don't mind the moo good tinted zinc cream, which is good for sensitive skin. As far as sunscreen goes, I'm enjoying the sunscreen by the quick flick which is just called quick screen. I also quite like the airy day sunscreens, they don't tend to upset my skin. I used to wear the bare minerals complexion rescue tinted gel too and I liked that a lot! I hope some of this is helpful. And thankyou so much for your kind words and support. You are such a beautiful soul! Much love x
@bronk2078
@bronk2078 11 күн бұрын
Thanks Kristel for the suggestions. I'm getting some samples sent to me from Airyday to try. If that doesn't work I'll have a look at bare minerals one. I took the Maybelline lasting fixing powder & that made my skin so itchy & dry, I've now thrown that powder away. I should have instead taken my Nude by Nature Mineral powder which doesn't make me itch. Silly me.
@kavram7
@kavram7 16 күн бұрын
Nice to see you back.. enjoyed your video.. looking to see your travel video.. The itenary sounded quite interesting
@thedallydiaries
@thedallydiaries 16 күн бұрын
@kavram7 it was a very diverse trip for sure. I'll have that video up asap! Xx
@Pipingshreik
@Pipingshreik 17 күн бұрын
Wow what a haul, can't wait to see more of them on you. Actually I was admiring your makeup today, certainly doesn't look worn at all, in fact you have a beautiful glow about you.
@thedallydiaries
@thedallydiaries 16 күн бұрын
@Pipingshreik that's very kind, thankyou! Must be the post-europe glow 😉 xo
@michellemakeuptutorials
@michellemakeuptutorials 17 күн бұрын
yes! a big YES! I would love to see what makeup and brushes you took with you and the bag too! glad you are back and feeling better
@thedallydiaries
@thedallydiaries 17 күн бұрын
Hey gorgeous, ok awesome, I will definitely do that then, I'll get onto it! 🙂Thankyou so much for being here xo
@Pipingshreik
@Pipingshreik 23 күн бұрын
So glad you are back and safe but so sorry you had your phone stolen, that must have been very frightening, frustrating and really annoying. I can only imagine the chaos that has caused. Good luck sorting everything now you are home and we shall look forward to a video soon.
@thedallydiaries
@thedallydiaries 21 күн бұрын
Thankyou! It was definitely not ideal but I think I;m just about organised again now thank goodness. The trip was fabulous though, I'm so lucky I got to do some amazing things! xo
@australiasuh9750
@australiasuh9750 26 күн бұрын
Yep, just checked. The British Home Office released a statement in September this year, pledging to address the phone "snatch-thefts", which have increased by 150% in frequency compared to last year
@thedallydiaries
@thedallydiaries 26 күн бұрын
@@australiasuh9750 ps. It's soooo good to be back with BBG! I missed him so much while I was gone 🩷 x
@australiasuh9750
@australiasuh9750 26 күн бұрын
So sorry to learn about the phone theft at the end of your trip. Apparently it is a crime that's rapidly on the rise there. Lovely to see you reunited with Billy Bowie Grohl 🫶🏻 Welcome back lovely❤️
@thedallydiaries
@thedallydiaries 26 күн бұрын
@australiasuh9750 thankyou lovely! It was frustrating because I had been so careful and then it happened literally on the way to the airport. Then I had to get on a plane for 14 hours to Singapore before I could even start to do anything about it. Then another 7 hour flight home. All good though now, I think I've got everything sorted. And I still adore London of course haha x
@EdenBaynes
@EdenBaynes 27 күн бұрын
I hope you had the best time
@thedallydiaries
@thedallydiaries 27 күн бұрын
Thankyou lovely! It flew by but I had so many wonderful experiences 🙂I hope you've been well x
@stephieshappymadness
@stephieshappymadness 27 күн бұрын
Happy to see you back😊
@thedallydiaries
@thedallydiaries 27 күн бұрын
Thankyou beautiful! It's nice to be home with my baby boy 🙂Back into the makeup soon for sure xoxo
@wendyd1229
@wendyd1229 Ай бұрын
The XL is the first and only tubing mascara I’ve used. I wear contacts and it’s been a game changer. No flakes or smudging. I really like it but it doesn’t come in brown like the original. It looks really pretty as well. I too have heard the XL washes off easier. I think I’ll check out the Hourglass one you mentioned next 🩷
@thedallydiaries
@thedallydiaries 29 күн бұрын
I keep crossing my fingers that the XL will come out in brown, I don't hold high hopes though! The hourglass mascara is really nice too. I think the XL gives me slightly longer lashes but the Hourglass gives slightly more volume. I love them both 🙂x
@neamaali3135
@neamaali3135 Ай бұрын
@Pipingshreik
@Pipingshreik Ай бұрын
Love it all, hope you have a great trip. xoxo
@bethraymond777
@bethraymond777 Ай бұрын
I think the X L looks clumpy. For application I blink with every stroke to really coat the lashes as per Abbey Yung videos. Then I add Elf Lash Xtndr and it looks great!
@K3r0411
@K3r0411 Ай бұрын
This product needs a light touch that begins with always handling the tube with care. Just open the tube carefully and without applying ANY pressure swipe a little product off the top. No mess, no loss of product. Then close the tube again right away. I divide the small amount of product between my two middle fingers, dab it onto the eyelids starting in the middle, and then working quickly (tapering off) towards the corners. A little product goes a long way, and until you gain a bit of a feel for how to work it it’s best to use as little as possible. You can always layer more on top. If you want to correct an area after the product is dry use a moist sponge eyeshadow applicator.
@australiasuh9750
@australiasuh9750 Ай бұрын
Hi Kristel! Glad to hear you're having heaps of fun❤️ Stay safe and keep having a great time. Sidenote: The wallpaper in your room looks sumptuous.
@thedallydiaries
@thedallydiaries Ай бұрын
@australiasuh9750 thankyou lovely! There is a serious floral theme in our hotel, and it's pretty cool! Xx
@sweethomealamanda
@sweethomealamanda Ай бұрын
Hellloooo! Enjoy your trip! 💚
@thedallydiaries
@thedallydiaries Ай бұрын
@sweethomealamanda thankyou so much! 💓
@Pipingshreik
@Pipingshreik 2 ай бұрын
Gosh these are gorgeous, going out to get some right away, thankyou!
@thedallydiaries
@thedallydiaries 2 ай бұрын
@@Pipingshreik ooh, I hope you love them! ❤️
@ALLIENYC
@ALLIENYC 2 ай бұрын
I think your makeup looks great but I feel you I have had days like this. I had not heard of this brand and AGREED it makes you lips look very moisturized but not too shiny like a gloss. They are super nice I have to say. And don't migrate to your teeth does it get any better! Thanks for the introduction to this brand and lip products. 👍. So sticking around here girlie, keep up the good work! 🥰😍☺
@thedallydiaries
@thedallydiaries 2 ай бұрын
@ALLIENYC my absolute pleasure! I really love them so hopefully you enjoy them too! 🤞 Thankyou so much for watching and I'm so excited you're sticking around 🤗 x
@briannagrimm2781
@briannagrimm2781 2 ай бұрын
Beautiful lipsticks!
@thedallydiaries
@thedallydiaries 2 ай бұрын
@briannagrimm2781 they feel so lovely and I love that I know they have good for me ingredients! X
@rebeccabenz7518
@rebeccabenz7518 2 ай бұрын
XL looks clumpy in my opinion
@thedallydiaries
@thedallydiaries 2 ай бұрын
@rebeccabenz7518 it's definitely more dramatic, I love it though, the length it gives me makes a clump or two worth it!
@stephieshappymadness
@stephieshappymadness 2 ай бұрын
Thanks for the shout out 😊 I already bought another of the rare beauty brow gel.😁
@thedallydiaries
@thedallydiaries 2 ай бұрын
It's on my list for sure lovely, once I get through the two I have open haha x
@bellaapple2166
@bellaapple2166 2 ай бұрын
Idc what anyone says there is no eyeshadow like PM! As soon as I saw your lid I knew it was PM the look is stunning 🎉
@thedallydiaries
@thedallydiaries 2 ай бұрын
Thankyou lovely! Yep, I do love the Mothership palettes I have and luckily for me, I'm a fan of rosy shades 😀x
@jossalyn5632
@jossalyn5632 2 ай бұрын
Hilarious to spell out words because I have to do the same thing with my girl. If I say outside, she runs to the door and immediately goes to the car 😂 because she knows it's time for a ride😂😂😂😂😂😂😂
@thedallydiaries
@thedallydiaries 2 ай бұрын
@jossalyn5632 haha right?! I swear Billy is a mind reader too! Haha. He seems to know when I'm even just thinking about taking him for a walk! 🤣 Thankyou so much for being here beautiful x
@kateaye3506
@kateaye3506 2 ай бұрын
I bought all the lipsticks. I hope they keep them. A beautiful product indeed.
@thedallydiaries
@thedallydiaries 2 ай бұрын
@@kateaye3506 agreed! I'd love to see more shades come out 😀 x
@Pipingshreik
@Pipingshreik 2 ай бұрын
Well done, regardless of not putting as many as you hoped in the out pile, some is better than none. All very pretty colours. Your Mum is lucky! I really love bronzers myself but there are so many beautiful products as you have certainly shown us, thankyou for sharing!
@australiasuh9750
@australiasuh9750 2 ай бұрын
Goes to show you've been a glowy cheek person before it became a trend❤. Have you considered making notes on your favourite blush colours and preferred texture/s when you're editing? I'm curious about what your essential blush characteristics are. Putty blushes' tendency towards stiff formulation that needs warming/ working into the brush, just isn't my first choice for blush. Dual use liquid or serum-type blush suits my application preference better, e.g. Glaminatrix's cheek flush
@thedallydiaries
@thedallydiaries 2 ай бұрын
Haha I've always loved shiny, glowy things! 🙂 I love a cream blush. I think creams are my favourite formula. I have learnt that I don't like metallic formulas on my cheek. Especially if they have opacity to them. I don't mind some liquid cheek products but overall, i'm definitely a cream girl. Having said that, one of my favourite blushes of all time is the MAC GloPlay blush in So Natural which is more of a putty formula but always looks incredible on. I'm getting back into powder blushes lately too, as long as they aren't dry or gritty! x
@AR-xi2wy
@AR-xi2wy 2 ай бұрын
I love watching people sort!!!!! 😂
@thedallydiaries
@thedallydiaries 2 ай бұрын
@@AR-xi2wy it's more fun to do than I thought! Haha ❤️ x
@stephieshappymadness
@stephieshappymadness 2 ай бұрын
My liners from adept went bad in 2 months
@thedallydiaries
@thedallydiaries 2 ай бұрын
That's so disappointing! I got a decent amount of time out of most of mine. Hopefully my Lethal Avatar ones last - they are so pretty x
@stephieshappymadness
@stephieshappymadness 2 ай бұрын
I just tried the rear beauty brow gel and it's incredible ❤
@stephieshappymadness
@stephieshappymadness 2 ай бұрын
Somehow it's soft on the brows yet holds stubborn brows. It's sorcery...lol
@thedallydiaries
@thedallydiaries 2 ай бұрын
Oh cool! I haven't tried it so I'll definitely keep that in mind, thankyou lovely Steph x
@krisushi1
@krisushi1 2 ай бұрын
Kris, have you seen those shows on telly where they'll get someone to sort out the home of a hoarder? This is what you need in regards to your make-up. It's a disaster! I have never witnessed so many odds and sods, endless brands that I have never heard of and what's going on with Temu? Don't EVER put anything on your face bought from them! Goodness knows what dangerous ingredients are included. Truly, you shouldn't be buying so many single eye-shadows, yet well curated palettes instead. You just can't keep track of them all. Why are the Glaminatrix shadows still in the cardboard used for transportation? They should be safely encased within a palette upon arrival. Never, have I seen anyone use an eye-shadow directly from the cardboard envelope - until now. Sweety, you need to sort yourself out. Whenever you tossed another product away, I wasn't thinking 'congratulations', but why did you even buy such ridiculous products, why didn't you return when they never performed and most importantly - all of that wasted money. You seriously need to get onto eBay and pick up some Pat McGrath or Natasha Denona. There are plenty to chose from that are brand new and even many who don't charge shipping! Just make sure it's set to Australia Only and you're set. Those poor items being disrespected in this manner almost broke my heart.💔 Why buy from so many brands that are not known at all or for their lack of quality. I was actually thrilled when you had advanced to MAC, a brand that I've never purchased from myself. I've always believed that quality comes first. The Sephora Sale has started today if requiring anything. By the way, it's common for Sephora to request photos, as they know that they cannot package anything to arrive to a customer in one piece. Most items will be damaged. I had two Viseart palettes in a row that turned up broken and sent them photos. Both times, they told me to keep them. I've never had any issues on the rare occasions I've needed to return an item and only once sent it back because it wasn't damaged, the labelling was screwed up and the wrong shade of blush was sent that definitely wasn't to my liking. You need to be more forceful when returning. They can probably sense your trepidation and think they can wiggle out. Stand up for yourself and never bow down to anyone, no matter how powerful the corporation is or the wealth they have. They can easily afford to refund your money. If you had returned that product online in the first place, it would have been settled well and truly by now. You simply fill out the form, explain why it failed and then they tell you to either keep the product or throw it away. What I wouldn't give to sort out your collection. Take you shopping and show you what real quality is. I don't purchase rubbish from unknown brands, which is why I love my make-up collection! Everything is of the best quality, the palettes are beautifully curated, lids fit, magnetic closures, stunningly beautiful palettes etc. My best advice to you would be eBay. You've discovered Lethal now, so why not delve into their products or build up a palette. The one constant throughout what you showed, apart from cheap and crappy, was the amount of shimmery shadows you own. Where are the matte shadows to use inconjuction with these? I actually was aware of the Easter bundle from Glaminatrix, yet have never purchased anything from the brand. You really need to concentrate on organising the products and display them in a way that you can see them so they can be used. First, get those shadows out of the cardboard as that's down right embarrassing!😯 Please, for the sake of your eye sight and face in general, NEVER buy make-up from Temu again! Try buying from the one brand, even if that's Maybelline or Revlon that are better suited to what you're more comfortable spending. The shadows that you've thrown away can be mixed with many products available today to use them in a different manner. If too pale, use as highlighter, mix with product and create lip gloss or lipstick. It's just pigment that can be used in a variety of ways. After decluttering and when you return from your trip, get this bundle of products into order so that you remember what you have and don't needlessly buy even more rubbish. Be aware of the Sales. That's where you can pick up the best quality for little money. I once bought my first PML Mothership from Sephora for 50% Off. PML send anything to Australia free shipping! They have magnificent sales. I'd be wary of some Indie Brands who are very expensive and overcharge on shipping. Your best bets are Lethal, although they can be purchased from QLD, and Oden's Eye. The EOFY Sales are the best time to purchase from Sephora, unfortunately it has now ended. Have a look at the Natasha Denona Midi-Palettes. Wait for them to be reduced, (like now), and chose one that best suits you. She has the best quality shadows in my opinion and her palettes are exceptionally put together. Anything, to stop you buying all of those cheap oddments. Okay, that's enough advice for now. You'll probably block me from saying anything else after your next decluttering videos. Just remember, I grew up prior to the internet. I'm self taught when it comes to make-up and fashion in general. Plus, I have a few more decades on you worth of experience. I never grew up with money either, hence how adaptable I can be. I made some of my own clothes and am a self-taught knitwear creator and designer. I've worked in many aspects of fashion too. From what I've seen from your personality, this is a disastrous way in which to purchase cosmetics. You'll never remember all of those endless single shadows you've accumulated. I never had much in the way of make-up when in my twenties, although I dabbled with a few luxury brands. I was having too much fun with my life to be spending so much of something I didn't require much of at that time. We didn't have online purchasing either, which helped with temptation. It wasn't until I began to settle in my forties that I got back into make-up. When I went to Europe for a few months, I took an ivory and mid-brown eye-shadow and that's it. Natasha Denona shadows would do well for you due to how easily you can blend out one shadow across the entire eye. I really don't like seeing waste, even if not my own money spent. I can't tell you how many think I'm absolutely loaded with 💰. It's only due to being wise with how I spend the little I have. Hope this advice can help you one day. Take care, Kris.🇦🇺💖👩🏼‍🎨
@thedallydiaries
@thedallydiaries 2 ай бұрын
One of the things I love to do most is try new products from new makeup brands, you never know when you might find a hidden gem. Each to their own right? 🙂 I have been polite and assertive dealing with Sephora which is how I would have liked to have been treated working in retail and hospitality for so many years, we'll see what happens. There are definitely bigger issues in the world though so I'm not going to get too hung up on the whole thing! Have a great day!
@jossalyn5632
@jossalyn5632 2 ай бұрын
This is very judgemental imo. Yikes, people can buy what they want and how they store it shouldn't matter to you. Nothing she displayed was "embarrassing" 🤦🏽‍♀️
@jossalyn5632
@jossalyn5632 2 ай бұрын
​@@thedallydiariesyou are wonderful and such a joy to watch 😊
@thedallydiaries
@thedallydiaries 2 ай бұрын
@jossalyn5632 thankyou lovely. That's so kind! Xx
@Pipingshreik
@Pipingshreik 2 ай бұрын
Awesome job de-cluttering! I need to do the same. It can be interesting when you go back and discover things you haven't used in a while. You found some treasures to use again.😊
@thedallydiaries
@thedallydiaries 2 ай бұрын
Definitely! I'm excited to use some of these gems again 🙂x
@australiasuh9750
@australiasuh9750 2 ай бұрын
I'm not really a nail polish wearer, but your shattered Glaminatrix singles can be mixed into top coat and turned into sparkly nail polish. Other shades can be mixed into lip gloss, if the colour is lip safe. I often add mixing drops to make shimmery liners.
@thedallydiaries
@thedallydiaries 2 ай бұрын
Oooh, that's a really cool tip! Thankyou for that lovely 😀x
@krisushi1
@krisushi1 2 ай бұрын
Kris, you have the right to a refund under Australian Law. A product 'needs to be fit for the purpose for which it is intended for', clearly this is not. You cannot be forced to keep a faulty product! You should be calling Consumer Affairs in SA. If you fail to speak up, it will then make it harder for everyone else to return faulty items. Did you speak to the manager of the store or just a sales assistant? No-one enjoys having to return things but sometimes there is a need to. If no-one speaaks up, Sephora get away with doing this to countless others. Either call the store or visit, but speak to the manager! If you get no satisfaction, contact Consumer Affairs in your State straightaway. They cannot be allowed to break our laws! 🇦🇺💖👩🏼‍🎨
@thedallydiaries
@thedallydiaries 2 ай бұрын
We've been emailing back and forth and I've been passed from one staff member to another. Of course I've been very polite the whole time. The whole thing seems ridiculous over a product they could have just written off as a tester, but yeah, it does feel like a principle thing now. Especially for those who live remotely! x
@tok314
@tok314 2 ай бұрын
Thanks so much for the heads up!! I will steer clear of products I cannot test from there from now on!
@thedallydiaries
@thedallydiaries 2 ай бұрын
My pleasure, I figure I wouldn't be the only one who wasn't aware they'd changed their policy. Yeah, I'd definitely recommend only buying things you 100% already know will work as advertised! x
@krisushi1
@krisushi1 2 ай бұрын
What about those of us who are no-where near a Sephora store and have to order online? Everything I require is purchased online. I can't test any product at all. If no-one stands up to these bullies who are breaking the law in Australia, it will only be harder to return faulty products and this will affect everyone. No matter how we feel about returning products, they need to be sent back to prevent endless others from the same fate. I wouldn't want that on my shoulders to not do anything, woukd you?💖
@tok314
@tok314 2 ай бұрын
@@krisushi1 I absolutely agree with you. If I need to return to them I will certainly not go down quietly if the product is not fit for purpose.
@Alyssa-cv1bd
@Alyssa-cv1bd 2 ай бұрын
Why did they discontinue cognac candy 😭 that was the most beautiful shade
@bronk2078
@bronk2078 3 ай бұрын
Thanks for sharing that info. It's good to get a warning about any product that doesn't live up to what's been advertised. I feel sephora should have definitely refunded you & sent the product back to Fenty. So disappointing & waste of your hard earned money. Consumers in the USA can take their products (makeup) back for refunds, even if it's opened & not suitable , lucky things. ❤❤
@bronk2078
@bronk2078 3 ай бұрын
Ps I hope you get the commercial too, fingers crossed. I've had issues with eye cleansers & a makeup (I have sensitive eyes). I've tried a few & they sting like crazy , so ive contacted the manufacturer, product got sent back but no refund or credit given, I give up lol. I've now found a eye /face cleanser which I love , Evoluderm Rinse Off Cleansing Oil (this doesn't sting if it gets in my eyes) then 2nd cleanse with Evoluderm Eye Makeup Remover both $5.99 chemist warehouse ❤❤
@thedallydiaries
@thedallydiaries 3 ай бұрын
@@bronk2078 I know how you feel with sensitive eyes too! I'm a shocker. Chemist warehouse has some great stuff. I go in there to buy one thing and come out later with a full bag of stuff and a hundred bucks less usually! haha. Those are great prices though, I'm so happy you found something that works x
@thedallydiaries
@thedallydiaries 3 ай бұрын
I have no idea why Australians are being punished with this policy when it seems no other countries are... it's definitely a recent and shonky development. All I wanted was a store credit, I wasn't even asking for a refund. Crazy! xx
@EdenBaynes
@EdenBaynes 3 ай бұрын
Sephora customer service isn't the best, especially online
@thedallydiaries
@thedallydiaries 3 ай бұрын
Yeah, I went instore initially and was told the policy had changed and I couldn't return the item, so when I got home I sent a polite email explaining that I thought it was unfair and have been dealing with online customer service since then... 🙄x
@Pipingshreik
@Pipingshreik 3 ай бұрын
Hi there beautiful lady! thankyou so much for sharing that information, good to know, however as someone has already commented, we, in Australia do have consumer rights even though companies try and say we don't so good luck if you were to push it further. You were very gracious in your handling of this complaint on camera. Good luck with all your endeavours in the future! An Aussie fan!
@thedallydiaries
@thedallydiaries 3 ай бұрын
Thankyou so much! I'm in further touch with customer service so we shall see how it plays out 🙂x
@australiasuh9750
@australiasuh9750 3 ай бұрын
First up, I'm sorry that you had that happen to you. Secondly, you *are correct* in your understanding. Under Australian Consumer Law, a seller's Terms and Conditions *cannot* limit consumers' rights - including the right to buy goods that are fit for purpose. Those new Sephora Australia terms were published on 8th May 2024, according to their own site. Regardless, you can tell them you are asserting your consumer rights and they either need to refund or replace etc. the item for you.
@thedallydiaries
@thedallydiaries 3 ай бұрын
Ah, that's really interesting! I'm in the process of dealing with customer service right now but it really goes against my nature to make a fuss haha. And I know it's not the most expensive product in the world, it's just the principle really! Thankyou for that intel lovely, I appreciate it x
@naturallyingrid
@naturallyingrid 3 ай бұрын
Oh no! What a frustrating experience. I ran over to the Sephora website to see the return policy. It looks like, at least in my country, we can still return for a full refund. I would be so upset if that changed without notice. At least the eyeliner you purchased is beautiful! I hope you get the commercial. 🤞🏻
@thedallydiaries
@thedallydiaries 3 ай бұрын
@naturallyingrid oh wow! That's so interesting. I wonder why it's changed in Australia... I would have assumed it was across the board so that's fascinating to know. Thanks lovely, I hope you're well! X
@mandy22f
@mandy22f 3 ай бұрын
Gorgeous look! Not trying to enable you, but Melt has 50% off! Just FYI 🙃 (I ordered a few lipsticks and blushlights)
@thedallydiaries
@thedallydiaries 3 ай бұрын
Mandy, what are you doing to me?! haha. Guess what I'm about to do now... blushlights here I come 😀Love your work x
@mandy22f
@mandy22f 3 ай бұрын
@@thedallydiaries You're welcome 💁🏼‍♀️😆
@jward37
@jward37 3 ай бұрын
I LOVE that you used all the shadow colors! I hate when a review happens and they show 1.
@thedallydiaries
@thedallydiaries 3 ай бұрын
@@jward37 With colours that gorgeous, how could I not? 😉😍 x