Hi that is a very valid question! Conversation history is saved to the customer's unique row in the airtable database. Before the call is picked up, your server looks at the history for that caller (identifies them by phone number), and gives that to the agent. As long as each caller has a unique phone number (and it would of course be very strange if two people had the exact same phone number), each customer will build uo their owm history. So no worries about mixing up details! Thanks for the feedback! 🙌

Thanks Matilda, that's great to hear. Good luck!

Thanks, that's very motivating! 🙌

Can you give me a timestamp?

Great question. Would love to be sponsored by make.com, but that's not currently the case. I find make.com the most beginner friendly platform, which makes it more attractive to my viewers. I have not taken on any sponsors thusfar. N8n is a great platform, but when things like cost and scalability become an issue, we tend to switch to supabase instead (going full code).

Thanks for the feedback, and thanks for watching! 🙌

You mean to sell or to buy? Should probably be tested on the market, prices fluctuate in this market.

No problem, thanks for watching! 😁

Thanks! 😃

Thanks for watching! 🙌 Do you want to use KRISP for generating summaries of calls? If so you can make a workflow for that using the end-of-call-report server message. I always turn on smart endpointing, works great!

@@JesperRietbergen bro KRISP is for noise cancellation. you can have the user speak with crowd noise in background and AI will still be able to talk properly if you use KRISP, thats how good it is

Was not familiar with thay, thanks for pointing it out! I do know that vapi has a built-in noise cancellation feature, but not sure if this is utilizing the KRISP api in their orchestration model or wether it is something else.

@@JesperRietbergen i think vapi is not using KRISP. KRISP is reallly good

Many different alternatives, the key to unlocking them is in studying how to leverage sip domains in Twilio.

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Thanks for watching! You could filter them by assistant id.

Thanks for the valuable insights, many people struggled with this part. 💯

Have not used it yet, our primary choices (and hierarchy) are google sheet > airtable > aitable > supabase

You could maybe check your twilio balance?

Join the discord! 😁

Great to hear, on it 100% 🙌

Use the format date function in make.com with the {{now}} variable as context.

Glad you enjoyed it! Good luck building 🙌

Yes, my mistake. It's a guided blog in the descriptiom and on flireo.com

Did you check your account balance?

Thanks for the comment and watching. I'll check it out! 🙌

Much more comming in 2025! 🙌

@@RonanTOC Awesome, great to hear!! 🙌

@ 👍👊

@user-pv6dy6fn6p do you mean for posting a promotional demo on youtube?

@@JesperRietbergen ya,

That's a great idea. Building a client portal in softr is a must for agencies that want to scale.

@@Justmexx this is great, thanks for the comment!! 🙌🔥

Thanks! 😁

Thanks for watching!! 💯 That's probably an issue with twilio. You will have to send an empty reply back to the twilio webhook in multiform format. That's because if you don't send a webhook respons to twilio, it will just give that 'accepted' which means the message was accepted bij your scenario webhook. Also the voice that you are hearing might be the "twilio voice". It's a strange thing because I have not heard of that happening before. Where vapi voices and Twilio voices mix in a single call.

Yes it's more of an inbound caller. You can watch the omni sales agent video for an in depth on outbound callers :)

It might be misreferenced. Perhaps you could try pasting the airtable script into ChatGPT. I noticed that this tens to help people solve that problem.

@JesperRietbergen I have tried that as well , even checked the script code as well. And even add the column for that in the data section. Please help for that .

Thanks, will certainly do that for future video's! 🙌

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Perhaps in the future I'll drop a course. We did launch our 2025 AI advantage kit campaign, which will contain content on how to implement it.

Thanks Eduardo! 😁

Great! 🙌

@@JesperRietbergen Inspirational 💯

@@cotekris Sure can, you can setup a server url scenario for it. Probably will do a video about that expansion in the future 😁

@@JesperRietbergen Thank you!

Thanks! 😁

Would have to look into that, perhaps you can try sending some screenshots in the discord community? In any case, thanks for watching! 🙌

Both a good.platforms, I like Vapi's api better though.

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Thanks, not planning on stopping for sure! 😁

Thank for the feedback, really appreciate it! 🙌

🙌💯 Thanks!