19. ServiceNow Workflow - Live Demo and Testing

[@neeraj79]

Wonderful video. Could you pls post some videos on Configuring the Security Incident Response Module especially the Security Workflows & Triggers ?

[@NowbyMohit]

Thank you for feedback, we will work in future on these .

[@gauravgaikwad4472]

May I know what is reference data in serviceNow ?

[@janmejayrout6021]

Thank you so much for sharing this videos.

[@birdseyeview5431]

Sir what to do when workflow is failing at the same runscript approval step?

[@SoorajSinghBaghel]

Thank you for the video, why we are using "set value" activity after problem task creation to set the state to close/complete ?

[@SoorajSinghBaghel]

updating work note through "set value" is fine

[@kaminiaggarwal6551]

Hello sir ...can you pls post a video or share link for creating workflows in case of switch and if condition

[@naushiali2651]

Thanks for the videos 👍

[@yuvarajtarapuram6680]

How to export and import workflows

[@yaseenm4200]

Thanks... Please provide video on ACL

[@shivanimalhan5281]

Very useful video. Thanku for sharing it.

[@NowbyMohit]

Your welcome

[@sidb2023]

my workflow is not starting at all. what to do. how to debug it.

[@NowbyMohit]

Check the trigger conditions in workflow properties and if you design it for catalog item then make sure workflow is attached to catalog item

[@jasleenkaur4271]

Thanks for the video. Please make a video on Scratchpad variables

[@NowbyMohit]

Sure it would be coming in near future.

[@rashmikumari4258]

Simple and easy explanation.. thank you so much.. but please explain where is scripting required in the creation of workflows ???

[@NowbyMohit]

In workflow you can write the server side scripting. You can user scripting to update the child record or query RITM task to make some decision to proceed further in workflow.

[@rashmikumari4258]

SNow Knowledge .. please make some videos regarding it.

[@kishanb7940]

Thanks. I understand very clearly

[@NowbyMohit]

kishan B Thanks for your positive feedback

[@naushiali2651]

Please make a video on catalog client script

[@NowbyMohit]

Naushi Ali sure

[@TheKrish420]

hi i am beginner for service desk and want make carrier in service now from where and how can i start .....

[@NowbyMohit]

You can take training in servicenow and learn from servicenow docs

[@nasmnasm6366]

Thanks Sir!

[@dharamrajgarad4932]

Please add server side script

[@NowbyMohit]

sure