2022 GMC Sierra & Chevrolet Silverado, SUBSCRIPTION SERVICES - Explained.

There has been much talk, and confusion recently, in regards to subscription services apparently NEEDED in order to enjoy/use features of your new 2022 GMC Sierra and Chevrolet Silverado trucks…. I am here to CLARIFY some of that confusion today!
Thanks to GMC/Chevrolet/OnStar for some of the footage used.
Copyright/licensing issues, please email: [e-mail]

[@GeneralMotorsJeff]

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[@mjareacts2731]

I don't see what the big deal is. I already pay for OnStar, data, Sirius XM radio, and navigation. Also my Silverado ZR2 will be here at the beginning of July 😃👏🎉

[@JoeSmith-nu8oo]

Time to find a 50 year old truck and restore it and never have to deal with apps or any of these other modern headaches!

[@simon701]

Thank you for this video! This has been on my mind lately and couldn't find the answers. You definitely cleared it up. Makes me feel more comfortable knowing I wouldn't have to pay for things I can totally live without...

[@GQ-wz5it]

Thanks for the info Jeff, it clarified quite a bit for me. I actually got complimented by my wife today on my knowledge and research into my new truck purchase. I got almost all the info from you and Brian Mello😂

[@pilotleader]

Jeff, well done. I am a 2015 Sierra Denali owner and you clarified a lot. Essentially, very little change other than Onstar Remote services. (Yes, I had this free for five years). As for charge for phone services, even in 2015, they had give the truck a phone number (which I never used) Some Car manufacturers are looking for ways to milk the system, that is why there is a lot of concern. I believe it is Audi/Porsche that is charging owners with a subscription to use APPLE CARPLAY/ANDROID - which is total bull because in that case, your in car display is simply an extension of your phone.

[@larrycampbell4190]

Just bought a new refreshed Chevy Silverado and appreciate the details in this KZbin video. The price I am being quoted for unlimited data access only (no Onstar services) plan is $25 a month which keeps the my google maps and assistant running and gives a wifi hotspot, etc. Jeff’s posting notes that I could use apply car play to run maps and apps on CarPlay but not sure if this works seamlessly. I hate having dead buttons on a new vehicle that I pay top dollar for, so i may get the $25 a month unlimited data plan.

[@chrisnewby5713]

Love the oilers memorabilia! Great to see a guy in Ontario cheering for a great hockey team

[@larryfronce4270]

I just traded in my 2018 Silverado and bought a 2023 with the new infotainment system. I would like to use my wireless android auto with my phone for my maps but can seem to figure it out, also I loved the speed sensitive volume control on my old truck and cant seem to find it on my new one, I am constantly reaching over to turn radio up and down. Any help would be appreciated

[@guymoulton207]

Awesome video Jeff

[@edwardroe1268]

if I use my android phone for navigation will it show on my 2022 gmc sierra refresh screen

[@jweidn01]

The one thing I'd like to add is, and I'm going half off brand, but, in comparison, I have heard that, with Fords, I don't even know if there's a subscription base at all, since it's all linked via Bluetooth from your phone only, which, in my opinion is much better, as the vehicle still detects any devices paired, and having the automatic crash response directly to 911 to me is priceless for anyone in the family, not just the kids. The antenna up top also boosts your phones signal strength, so even out in very remote areas, I'd see a much better response, other than satellite which would be about as good as you could get. While I like the thought behind the apps, I don't think it's fair to charge customers from one brand, while others don't. I am pretty sure a family member of mine doesn't have to pay a subscription to remote start his f250 from his phone app on that or his older dodge ram either, so why should I pay for that on my Sierra? The app is not limited to close proximity from what I've heard, unlike the physical key fob. Thank you for the great video Jeff.

[@jeffk5142]

So, for clarification, I can still connect my phone wirelessly via Bluetooth to the car and project my phone to the car’s navigation screen to use Apple CarPlay or Android Auto features? I think it would have been great if you had demonstrated this in your car or truck.

[@hammer-r]

Tks for the video. Clears up some of the stuff, but still confused a bit. I just bought a Silverado and was inundated with apps and subscriptions all while trying to learn the truck while,the salesman was talking. My question to you is, is the my Chevy app tied to the onstar service? Those features of the my Chevy app used to be on the onstar in my older avalanche (vehicle locate, start, stop and lock) I’m just trying to figure out in the near future, when this stuff stops working and requires a paid plan, what do I need and can expect from onstar. I understand the my Chevy app will allow me to do those items on that app for three years. But the onstar is only good for either 1 or 3 months, still not clear. So when onstar stops what of the my Chevy app will work. Another question, if I chose to not use onstar, I will have no data correct? But I can link my apple phone to the vehicle (which it already is) and use the phones data. And have relatively the same data performance on the vehicle. I guess I also need to to talk to onstar and see what the packages are in the future. I used to be able to negotiate a better rate for my avalanche, but I fear those days with the new truck are over. Tks again for the video and the help.

[@OgleBilly]

Thanks for clearing that up Jeff! Apparently KZbin is getting like Facebook on untruths….

[@randy5020]

Just bought a 2022 refreshed Sierra 1500 AT4. Mine came with all app features, unlimited data, navigation and XM radio free for 36 months. I called to confirm this with GM. I was told some trucks come with 36 months and some don't.... apparently the AT4 gets everything

[@abboum1984ify]

Awesome, hopefully my ZR2 will get it as well

[@4961Studebaker]

Double check your on star and XM. Dealer set mine up as 2 months on star and only 3 months XM Sirius And yes. 36 months on the data/wifi hotspot plan (works very well)

[@roadgliderocketss8368]

Gets everything except reliability. Lol lol

[@elboymusica]

Shoot I need to check on this feature I would hope a high country cokes with the 36 month free

[@SylentONE]

It's not free, the cost is already included in your build sheet. Check Google

[@michaelpanacheese604]

Thanks very good review 👏 😀.

[@kentrobbins7419]

My Google account will not connect to my gmc sierra, the subscription for onstar went out if that has anything to do with it I don't know. What can I do?

[@tomjesmer4836]

How do you use google maps off your phone/android auto without the GM data subsciption.

[@michaelfrias3305]

Jeff Can i open my doors with my cell phone without a connect paid service . I have had my Tahoe now over 1 year and not sure If this is something I have to pay for. Example I locked my key FOB in my car while the engine was running how can I open the doors without retrieving my additional key fob. without a paid service?

[@justinr9482]

Previously you mentioned GM giving a year subscription for an I'm sorry with the refreshed silverado. Is this still the case? Thanks again for the info

[@4961Studebaker]

3 year

[@mathewphillips4185]

It's sad to hear this from you now because last year I was ready to buy a New GMC 2500 diesel and I was told they can't retrofit anything. Either heated seats heated steering wheel for the high def cameras for trailering.

[@DGFJR123]

They do still offer a Hands Free Calling subscription service when you register for OnStar that to which people may be referring?

[@scottdavis_34]

Onstar ended Hands Free Calling in the US back at the end of February. Not sure in other regions if it has ended yet.

[@mikekubiak5593]

On the new trucks, is there a navigation, other than a Google Maps? Does super cruise cost you a monthly monthly fee ?

[@4961Studebaker]

Good question. Is super cruise a subscription afterwards Something Jeff didn’t say, a new owner of a new vehicle gets the Google data plan for 3 years. After those three years it becomes an option subscription.

[@1RealHeel]

Thanks for the video. I was hoping it would answer a question for me but it did not. I just bought a new Silverado LTZ late last year. I have an active OnStar subscription but did not opt for a data plan because I have unlimited data on my phone. I assume my trial data plan is expired. However, my speed sign display no longer displays the speed limit on roads. Is this because it requires a data subscription? If not, any idea why it would stop working? If so, since I see that the truck can also connect to an external Wi-Fi, can we connect to our phone's hotspot and use subscription services over that data? And if we cannot do that, what really is the purpose/advantage of being able to connect the truck to an external Wi-Fi connection? I have not been able to get straight answers to my questions. I called OnStar but after being passed around to 3 different people, I hung up. I have posted in online forums and get as many people tell me I don't need a subscription as tell me I do need one. I had one person tell me they don't have a data plan but they do connect to their phone hotspot and their speed sign display works fine. Very confusing. I connected my truck to my phone and went on a short drive but I am still not seeing any speed limits display.

[@jacksmith3541]

I've got 2022 Sierra and from what I've figured out I have to have active subscription for that neat speed limit sign on main dash to work. However, having subscription alone doesn't make it work as I turned unlimited data on for a trip from TX to FL and it didn't work most of the time... which I think means it's also tied to offline maps that apparently for me weren't constantly updating on my trip as once I was 100 miles or so from home mysteriously started working again. Apple maps and Waze both show speed limit through phone so there's a work around but I really wish it always worked without a monthly fee because it is super useful.

[@1RealHeel]

@@jacksmith3541 Update since I posted my comment - I found that I can connect my truck to my iPhone hotspot and the speed limit sign now always works. I do not have an active data plan but I do have an active OnStar plan.

[@ericfriedle456]

To me personally it’s nickel and dime me for the app. Yes as you said it’s in included in the comps purchase price. I see as we go EV that revenue will drop is my guess so they need to generate more revenue, but this too me is a poor decision and as I was considering a new truck that extra cost I will use too discount the sale price because it’s something I will want for how ever long I own my truck and will not want to be paying additional for it. Long term imo it will be a bigger issue to them if the company still offers it for free. Probably not a deal breaker but a bad small business decision.

[@rogercrawford4041]

My question is on the APPs side of things. I’m very underwhelmed by the amount of apps available on the new google integrated system. Maybe I’m missing something but the apps are all podcast/music based. As of right now my wife’s Pacifica blows the new infotainment system out of the water. The only plus is the huge screen.

[@Johnny_Bee]

To me it's not the fact that they charge for these "premium" services after a period of time, but it's the amount they are charging that's ridiculous, c'mon $135 a month?......now that's BS.

[@earljurgeluks3387]

What is upsetting to me is they could have been upfront about the eventual cost of the my Chevy app. But by all the talk on the internet it’s obvious they were withholding information hoping you would just go with it. They have lost a lot of customer loyalty including mine. Just be up front and let us decide.

[@archer1959ify]

Can I use my phone as a wifi hotspot for the Google Maps data?

[@PriceC]

I wish this would be the case or even be able to connect to home wifi and download offline maps for your area, but surely they will want to force you to their OnStar connected services plan to get their hands in your pocket every month. Hopefully can get a real answer there soon, but I'm not that confident we will be that lucky.

[@davvila2244]

Can't believe people actually ask about being charge for the A/c and heater.Some people.My 2023 Colorado does not have a tether feature,So when your subscription to on star runs out no more google maps.But if you run apple play you get it all back,App for phone to remote start or get info stops,That you have to buy a onstar subscription.14.00 a month.

[@howardmiller4241]

I have a 2017 that I bought new and I use that app to lock the doors, open the doors , remote start , locate my truck etc… I’ve to date have never had to pay anything to use the app.

[@bobslater4126]

I do not have a cell phone. I was told you need a wi-fi and data plan to use navigation at approx. $65/ month otherwise no navigation! I traded in a 2020 Denali and I did not pay a monthly subscription fee! Not happy at all with GM!

[@Starkswildfire1]

Available? Required in the GMC at a cost of $1500.00. Was just at the North America Auto Show and they have moved the 3 yr Onstar from the option list and added to the base price. Also, key word he used "as for right now" That will change! Trust me.

[@GeneralMotorsJeff]

This video was made before that change

[@watchmanexpert]

@@GeneralMotorsJeff question for GM update over the air I need unlimited data ?

[@tweeeder]

You say that gm isn't charging for the subscriptions the price of the vehicle to give you the option. They're charging you monthly now so they will make more in the long run with a repetitive fee vs a one time charge. This will generate a stable revenue for them, no thanks!

[@arlynmartin91]

I like the idea that google maps are right on the screen even if I need to pay for it. Before you tell me how dumb I am let me explain I am a furniture delivery guy I spend anywhere from 5-10 hours in my truck 4 days a week so for me it makes sense. But I understand if your just driving back and forth from the office to home it doesn’t make sense.

[@mjohnson8447]

Buy a Garmin with free lifetime map updates and tell google and GM to kiss off. Once they feel it in their pocket book, they will see the light!

[@georgerobinson6559]

There is 1,500 added into MSRP , for google sevices and you have to pay for it.

[@scottymoondogjakubin4766]

Was the price for the apps set in stone ? Looks like some other manufactures are doing the same ! What i heard its $135 a month ! all gm has to do is a price drop ! gm still wouldnt loose anything !

[@charlesludwig9173]

I’ll tell you for what: when you are on the road and in an area where there is no cell phone coverage, On Star still works.

[@charlesborrenpohl5024]

Could you cover WiFi (data) and Siri’s subscriptions?

[@stevedemarest276]

This has been coming for years and now it's here. The good thing is that there's a good chance that you can extend your vehicle's life since everyone is incented to keep the apps and data current and there's no reason they can't add new app features over time. GM's biggest problem is that they have no culture for direct to consumer service and so they will probably fail to meet expectations. The communication with GM on my ordering process is mystifying as they inform me of status changes that mean nothing and completely ignore what I want to know. If they don't improve in this area then their new services business will fail. That's the real risk for everyone including us consumers investing in their platform.

[@jameshangley862]

How about super cruise

[@shawnperkins1159]

Us the consumer have the power. Sadly, we don’t use it and people think these new features are so “cool” they’re ok paying these fees. These manufacturers are starting small, but if consumers tolerate and it catches on it will be other things like heated seats, safety features, etc.

[@edwardstiglitz1708]

Not quite true for me. When my subscr0iption ran out after 30 days a lot of the truck systems crashed. maps gone Bluetooth still works if i use my phone but all the steering wheel Bluetooth controls stopped working. maps stopped working. the phone operators told me to see dealer as it should work. The Dealer told me that on the new trucks that have a lot of extras you must have data to make them work including steering wheel Bluetooth controls, after hours on the phone they gave me a $10.00 (discount from fourteen dollars) data plan... 20 minutes later everything works again. It sucks to pay 80 thousand dollars on a truck then have to pay 10.00 a mouth to use it. Also android auto sucks, once i started it i had to turn it off to use the radio. had to delete app from my phone to use the radio. Other than that i love the truck.

[@haroldmoran7222]

Google, satellite radio and on Star. Should have used Garmin and called it good.

[@michaelbaillif2092]

It is my understanding that I will be forced to pay for 3 years of OnStar, want it or not. Why didn’t you speak on this subject? Is this correct or not- a lot of $ if a person isn’t interested in the product.

[@ssmellis5799]

That is true.

[@blackhawkvenom5724]

In 5-10 years auto makers are going to be charging monthly for AC and to unlock your gas tank to fill up.

[@speederz1]

destination charge is up to 1950.00?? wow talking about boning the customer

[@vincentbeale1316]

Nothing about the new colorado still waiting

[@TheSaintberzerker]

The thought of being able to start my truck from the "internet" is discouraging. Regardless if I use it or not, the ability for people to control my vehicle REMOTELY from the internet does not sit well with me at all.

[@nickholt4832]

I need that soo bad

[@Chicken10das]

Manscaped strikes again… ads are more annoying than Crypto or betting sites lol.

[@ES44AC-2]

When the Google maps runs out I won't continue that. I'm glad GM hasn't taken the remote start off the key fob yet.

[@lewisfalwell9101]

GM keep your subscription stuff. Too many gadgets already. Try to make dependable vehicles, something you are not doing very well.at this time. Phones do navigation better, Heated seats do not last long in anybody auto, those who reside below the Mason Dixon line do not need them. Have other vehicles with beeper, etc for various safety devices. More worrisome than effective, most people turn them.off

[@craigr7262]

Somebody showed a video that they had to pay for the projected screen on their wind shield.

[@alexandermalone]

That’s such bs that ford includes their app price in the price on their trucks. All of these trucks are expensive enough they should include basic features in the app with the price of the car at the current price. Our Tesla has this and the only thing we pay for is data to the car which is expected. All legacy auto has been behind on tech for years. The fact that they’re just adding Google maps within the last two years is mine boggling. Side note: I’m not just a Tesla owner. I also own a refreshed 2022 GMC Sierra 1500 AT4.

[@rant1200]

Great topic,just needs to talk a bit slower.

[@GeneralMotorsJeff]

Sorry .. I def get excited/carried away lol 🤦🏼‍♂️

[@kansascityshuffle8526]

The only true answer to all these questions is not yet.

[@FlyingToilet627]

If you go on the GMC build & price page, you cannot un-select the 3 year OnStar Subscription ($1,500). This was not the case when I placed my order back in early April. Hopefully the dealership doesn’t try to shove this service down my throat.

[@KliqDon1983]

Hands-free calling only works if you have Android auto or Apple carplay which I think is BS

[@mike-wz3dn]

Bought a Sierra AT4X full MSRP in August 2022. Asked enough questions to understand t what I would be getting before I signed the check but I like the truck parts of this truck so I bought it. That said however, this mish mash of free/not free/free for awhile honestly makes me dislike this truck every single time I get in it. The idea of a subscription for basic onboard navigation in a $100k truck is infuriating. Especially when you know that there is constant dataflow between gm and the truck for their benefits. Yes I can afford the subscription but I would never subscribe for any reason regardless of features just on the principal of having paid enough already. Love the ridiculous comment in the video that somehow there is a, “discount” in the price of the vehicle to not have this feature that I can choose to buy through subscription. Yeah okay. Apple Maps is good but like someone else here has said it only uses part of the screen. Even old Jeff here seems to lack conviction. You can kind of tell that he feels like it’s a bit of a rip off but is trying his best to say hey guys it’s not that bad but doesn’t really buy it himself. Anyway, it’s not like I’ll ever buy a ford or a dodge (I’m not insane) but I really wish my vehicle didn’t have this disappointment machine built into it. It really takes away from how I feel about the truck - I just want to own all of it and not have to continue to feed gm money to use everything I feel like I have paid for. Cheers dudes

[@BSAND6690]

BMW is charging for use of the heated seats. $18 a month. It's coming....

[@dougmace8524]

Your video is mostly incomplete. With no service, many of the features don’t work (such as current speed limit, and voice services). Apple car play does work, but the screen size is reduced to prior infotainment screen size - 8”. Rip off!

[@user-ev4bv1dh4s]

What a crock by Chevy/GMC. Paying 60k for a truck and then having to pay additional charges for using the installed maps.

[@user-ev4bv1dh4s]

Also, the lane keep assist is nearly worthless in my truck. Another safety feature I paid extra for, and it can't even hold a slight curve. Great job GMC. They've hosed their customers long enough, and it now looks like "carma" is starting to hit. By the way, my wife's Hyundai has lane assist, it works amazingly well. No cost for their navigation either.

[@MrNaty25]

stupid to not build the subscription into the price or at least give the customer a free year of it since the other brands just build into price.

[@4961Studebaker]

Breakdown On Star free 2 month trial XM/Sirius believe 3 month free trial There’s a 3 year built in free subscription for the the original owner using the Google maps data plan (which is a built in cellular/wifi hotspot that supports up to 7 devices. (Not sure if that transfers to 2nd owner if you were to trade in.) Then monthly. Data rates plans iiiiiffff you choose to and want the Google map feature and the my gmc app features $14.99 for my gmc/on star another $10 for a grand total of 24.99 month includes my gmc/on star features and the Google data plan. (No at this time you can’t just add a data plan)

[@andress8384]

Subscription service? No thanks.

[@muskyhunter47]

What sucks ford offers free for what gmc is charging for

[@blackhawkvenom5724]

😂😂😂 heated seats are only worth $50 when removed, but worth $1500 when added. They're all con artist.

[@ned8936]

First off, people are just plain stupid. Some of that is so obvious it's pathetic. And we wonder why the US and Canada are in the shape they are in. However, when someone pays $50k for a vehicle and GM says that they aren't automatically adding features that other companies are as a measure to keep costs down, that's a pretty tough pill to swallow. GM had better be keeping up with other companies with add on features, and still be competitive, or they can just as well close up shop. Quick question though... Say your vehicle is stolen, what capabilities do you have through GM to locate it or possibly even have it put into limp mode even if you're not an OnStar subscriber?

[@DGFJR123]

Ned this answer is so obvious that it's pathetic that you asked. If your vehicle is stolen, call Onstar and subscribe then have them do their thing. 🤣

[@Denruter]

@@DGFJR123 🤣

[@jaydoublebusy]

Be glad you dont own a Toyota or Honda.Monthly charge for remote start.🤑🥴

[@DoneByD]

@Jon B - do you mean for remote start on the keyfob Toyota and Honda are charging monthly? for what I will call remote start (IE your phone and app to start vehicle from anywhere you have an internet connection) there is a monthly charge on my 2021 GMC Sierra Denali 3500HD through OnStar. To use the keyfob remote with very limited range (basically vehicle has to be within eye sight) there isn't a charge, although in Canada during the winter months a diesel vehicle doesn't warm up in the time it takes to walk to vehicle when it's in eye sight at the point of hitting the start button on the keyfob remote.

[@B86432]

wont buy another one then what idiot thought people were willing to pay an extra $135 a month the 1% who actually does

[@fenixashes1]

Dumbest one is the speed limit sign display on the new trucks. If you don’t have a data plan on the truck it will not display speed limit in the full LED gauge cluster. You just get a blank speed limit sign and can’t make it go away.

[@4961Studebaker]

Hmmm. There is a setting in the information screen to turn off the white speed limit sign on the new 12” gauge display. There’s a separate setting for HUD equipped trucks to turn off the speed limit sign within the HUD. Mine keeps reappearing after changing that HID setting. Give your 2022 a look again for that setting. It’s in owners Manual too

[@fenixashes1]

@@4961Studebaker thanks that’s good info. At least I can turn it off so I am not reminded how cheap I am to not pay for a data plan :)

[@CGT80]

On my 2020 2500hd the speed limit for the gauge cluster will not stay turned off. When the speed limit on the road changes, it turns back on. The check box in settings is still unchecked. The heads up speed limit turns on amd off properly. I suspect my truck has a glitch.

[@CGT80]

All the talk of chip shortages and paid features makes me very happy i was able to find my truck during the middle of 2020 and pay 6 grand less than the list of $74k. There were only 3 white fully loaded trucks within 500 miles of me.

[@HelloWorld-kp1rn]

Android Auto and Apple Car play drains your phones battery insanely fast and cuts part of the screen... I shouldn't have to pay per month to use a basic feature like maps in my truck specially after spending 58K for it, spotify I get it. Ford has both maps and remote start from phone for free... why couldn't you do that for free as well? OnStar is a disgrace to GM and I'm a supplier for GM and all major US automotive brands

[@roadgliderocketss8368]

Chevy sure is not what it used to be. Tsk tsk. Easy to see why Ford outperforms and outsells them

[@roadgliderocketss8368]

My Ford app is free. Lol. Gm is in financial crisis again. Lol