Thank you for the review. The reason I watched is that I was given this exact laptop as a gift, and have had it for about 7 months, but I have been disappointed for several reasons. The first thing you notice when you start using the laptop to watch anything is the volume is so low, you have to have it at least in the 70s or 80s just to listen while sitting at the dining room table. I went through settings that were suggested online, but there was no improvement. This is the same when using earbuds, no difference in the volume at all. Another thing I ran into early on was with the power settings when closing and re-opening the lid of the laptop. I have never been able to get the laptop to stay with any particular settings as far as having it shut down or go into sleep / standby mode. I have put the laptop to sleep from the menu settings, only to have the internet disconnected and everything I had open was now closed when I re-opened the lid. Then I tried just closing the lid without putting the laptop to sleep, but had the same results, everything disconnected and the wi-fi off when I re-opened the lid. This is just a basic watch some shows, read email, watch KZbin, take webinars type of computer for me at home. Unfortunately, this doesn't even work satisfactorily enough for these simple functions. I will not be looking at Acer for my next laptop for these reasons, as well as I have never had anyone from Acer answer any of my questions about the operational problems I've had with the laptop. No support, no future purchases, pretty simple decision.