Aladdin Connect (version 4.0 2020) Smartphone Enabled Garage Door Controller: Complete Setup

[@TheBliz22]

Easy to follow instructions! I just set mine up and it took me about 40 mins from opening the box to testing the functionality. *TIP* If you are installing the garage door controller near the garage door opener unit on the garage ceiling, you will connect the 2 wires coming from the garage door controller directly into the same slots where the existing wall controller wires are plugged into. This enables you to still use your existing wall controller just as you did before having the Aladdin Connect. This wasn't clear in the instructions and saved me a lot of headache knowing that before hand.

[@gsxr600rafii]

Yea, I just always put them on top of the operator, and wire them with the wall controller wires.

[@briansnyder5524]

I'm about to install this after work. I plan on mounting it above, near the unit (powerhead) on the ceiling. It told me to wire it to the unit (powehead) and then wire it to the button that originally operates it. Is this correct? Also, how do I know which slots on the powerhead to put the wires in since I have 2 doors and I don't know which is which? The video shows him putting it in 3 and 4, not 1 and 2. TIME STAMP 15:29

[@TheBliz22]

@@briansnyder5524 I'm not 100% sure with the 2 door scenario. I've only got 1 door so I just inserted the wires from the Aladdin device into the same slots that the existing wires were plugged into.

[@briansnyder5524]

@@TheBliz22 Thanks. I gave customer service a few calls and they were probably the most helpful company I've worked with. I just wired it from the control hub to both overheads on the ceiling.

[@martyhowley]

Thanks for this tip. I was about to call Genie for help/advice. Wish I knew this before I put away all ther tools and stuff. Will finish in the morning. Really helphul tip!

[@sharedpollard4407]

I followed this and it was easy for me. It’s only hard if you don’t have a good WiFi signal in your garage.

[@jimbatten1927]

The app works just fine, but my primary reason for installing this was to be able to use Google Home to operate the door. When I first installed it they would wisely allow you to disable the PIN. however they seemed to remove that feature sometime this year. Now if I want to use it I have to announce my PIN to my house guests and/or every one in my car. This is a huge security flaw.

[@qbtc]

I replaced my current wall consoles with the Aladdin Connect and only lost the ability to turn on/off the garage light in the garage door openers. Wished they had buttons for those too.

[@rachelrogge4598]

Does Alddadin connect allow you to open and close the garage door from anywhere?

[@blakstar64]

Loving this upgrade to my home automation. Only thing that I can think of to make it even better is to add a radius rule to the app. This means the door will open automatically when your smartphone crosses a desired radius of the house. Then it would be KING!

[@GenieCompany]

Hi Rich - Thanks for the feedback. If you download the Yonomi Smart Home App, you can set up geofencing rules for the Genie Aladdin Connect :)

[@brooks5895]

@@GenieCompany Is the Yonomi service free and do I need geotags to do this?

[@GenieCompany]

@@brooks5895 Yonomi service is free, and you will need to set up your geo location for geofencing through the yonomi app here are further details: store.geniecompany.com/blogs/genie-blog/genie-aladdin-connect-integration-with-yonomi-geofencing-for-your-garage-door

[@boricua369fl]

What options/additional features will I lose if I replace the current wall control unit? I have an early 2000s Genie Intellicode Series II. Wall controller has separate light button & vacation lock button.

[@leonbrg]

When I go for extended vacation I turn off opener on the wall console using off switch. When this switch is off does it disable operating via Alladin Connect ? Or I have to unplug retrofit kit ?

[@esfwr17]

I have 3 roll up doors each using the Genie 6070H. Will this work for my application, or will i need that additional module?

[@GenieCompany]

Yes, this would work. You would need one of the Aladdin Connect RetroFit kits, and then two additional Door Position Sensors. This would allow you to operate all three doors from the Aladdin Connect app.

[@playlist55]

Kinda weird... I installed a new Opener, replaced an old genie with a 3053 in early 2024. I was pleasantly surprised that all my old controls worked with the New Opener. The outside keypad and every control I had no matter the age, programmed and worked with the new one. Cool that I could download the app and use my smartfone too. Until last month. My smartfone wanted to update the app (or the app told the phone it needed to be updated). So, of course I did the update. Over the next 3 weeks, I would get locked out of my garage and nothing worked. I would unplug the opener and it would reset and it was OK for a couple days. Then it would shut down again. I could always get it to work from the button inside, but would not reconnect with my phone unless I unplugged it and plugged it back in. I came to the conclusion it started because of the update. I soon found out that anytime I used an old control (4 cars), that was when it messed up. Keypad and some other controls were 20 years old, those were the culprits. I bought a new outside keypad and put the older controls away, and have not had a failure in 2 weeks. I looked on-line for any similar instances and found none. Hope this helps someone.

[@jasoncooperpcola]

I dont think yall mentioned the Genie Alladin Customer Support Line enough times......

[@-Tac0caT-]

but not once did they mention the email address. And it isn't in the description either.

[@Prestige21-j1l]

Started easy then got complicated at the end. How do you connect wires to your motor unit? What if you don’t have electrical outlet on the ceiling next to it? Would’ve bought it for my homes if they offered professional installation

[@garagedoorgenius]

Great tutorial! 💯. Thanks Genie🙏

[@GenieCompany]

You're welcome!

[@landrymark6427]

A trick: you can watch movies on kaldrostream. Been using them for watching all kinds of movies these days.

[@braylenjefferson608]

@Landry Mark yup, have been watching on KaldroStream for years myself :)

[@frankperez5217]

Tried everything and spent hours and my garage door still will not connect to my wifi, finally removed it and returned to the store.

[@cptfluke]

same here, it will connect to home wifi but not to cloud

[@-Tac0caT-]

This video shows pairing the sensor early on in the process. The written directions show it at the end. My issue is that the blue dot on the controller does not light up. And after I try to pair it, it says spot 1 is already taken.

[@GenieCompany]

call our aladdin connect line at 1-866-599-4995 so we can assist you with this

[@phat_gunpla_etc]

does this have proximity sensor ie. auto open/close the door when your car is close to the garage?

[@GenieCompany]

The Aladdin Connect does not directly have this function. Some of our smart partners that the Aladdin Connect pairs with does offer Geo-Fencing that would allow it to work this way.

[@thegloriousryius]

I'm sorry, I didn't catch that. What do I do if I need help? What number was customer service and what times are they open?

[@GenieCompany]

Please reach out to us at 1-866-599-4995 for assistance with Aladdin Connect. M-F 8 am - 7 pm CT, Sat 9-5 CT

[@tirovitli]

Mine 7155L model I able to open but can't close from my mobile phone sensor perfectly lined up

[@davidhchau]

is Aladdin Connect compatible with Genesis system? Thanks

[@GenieCompany]

We would need some more details about the Genesis system. Please contact Aladdin Connect support at 1-866-599-4995.

[@juanrsosa]

Does Aladdin support adding surveillance cameras?

[@-Tac0caT-]

The video did not address which wire goes where. Here, they show the wires going into 3 and 4, which is fine, but which wire goes in 3 and which in 4? The instructions say that the wires are polarity sensitive, but maybe not. My isn't working and I switched them and still not working. I hope there wasn't a mini fuse or something that I need to reset. Also, the guy in the video definitely didn't strip 1/4 inch of wire - more like 3/4. Maybe I need to strip more as the wire isn't reaching where it is supposed to go.

[@GenieCompany]

Call us at 1-866-599-4995 so we can help you further

[@rajarameezahmed4283]

In old lift master its inly 1 2 and 3 available no 4 is not available

[@mikefisher9731]

Great helps

[@davidcrawford6505]

POS does not accurately report garage door status. I know I opened it within the hour. However, it says closed for 10 hours. Unreliable if you need this feature.

[@vijayamrit3508]

How do i connect my Aladdin connect account to Samsung Smartthings?

[@GenieCompany]

Follow these instructions from Samsung on adding a device in SmartThings: support.smartthings.com/hc/en-us/articles/360052390111-Devices-in-SmartThings

[@lsu205]

How do you replace the door sensor battery

[@floridasignalguy9423]

Will this be compatible to a genie screw drive pro from 1995ish?

[@Wamly13]

You could inform the viewer to check the FAQs just once at the end of the video. Telling us over and over and over and over and over again and again is really annoying.

[@briansnyder5524]

I'm about to install this after work. I plan on mounting it above, near the unit (powerhead) on the ceiling. It told me to wire it to the unit (powehead) and then wire it to the button that originally operates it. Is this correct? Also, how do I know which slots on the powerhead to put the wires in since I have 2 doors and I don't know which is which? The video shows him putting it in 3 and 4, not 1 and 2. TIME STAMP 15:29

[@bossladie24]

Everything connected correctly but it does not open the door when you press the button. I'm frustrated now

[@DrAjax0014]

My phone can’t connect to the gdocntl network. Restarted my phone and the Aladdin device, turned off cellular data, forgot the network and tried to rejoin - it still says every time “unable to join the network”. Anyone know what to do?

[@GenieCompany]

Make sure you are trying to connect with the 2.4GHZ on your wifi, if you are trying to connect with a 5GHZ connection it will not work.

[@tanktexas]

So easy to connect.

[@-Tac0caT-]

The written directions should be more clear on where the wireless button is. My eyes missed it over and over.

[@RAMEEZRAJA9]

I am trying to connect its stuck second last step

[@galenrodriguez8365]

Look at video installation on you tube, easy install

[@nicholasmcgarvey1378]

Wayyy too slow initially

[@garainman]

Oh dear GOD! This is tedious!

[@GodOfWrath7]

Can this be programed to a 2009 honda accord

[@Juss_words]

Easy

[@livefootagetube]

Is there a customer support? Jk

[@GenieCompany]

1-866-599-4995

[@MrJoey539714]

This is harder than chinese arithmetic. I ordered this on amazon tonight. Im canceling it.

[@GenieCompany]

it's pretty easy, each screen will walk you through each step.

[@24realm]

This is the most ridiculous video for install. Strip the wire, plug them in!! WHERE THE FUCK DO THEY GO? Not all garage door openers are the same!

[@heinzbeck2656]

Absolutely absurd process that I have worked more than 5 hours to get to work. Does not work per instructions or online videos. Dont buy this. Use universal commercial unit, not this.

[@GenieCompany]

Very sorry to hear this, we would love to walk you through the set-up please call us at 1-866-599-4995