How To: Whirlpool/KitchenAid/Maytag Washer Gearcase W11393685

How To Replace: Whirlpool/KitchenAid/Maytag Washer Gearcase W11393685 www.appliancepartspros.com/wh...
Symptoms: the washer won't agitate or spin, loud noise when the washer runs.
Tools: a socket wrench, a short extension, Torx 30 head, 10 mm head, 7 mm head, a long extension, 7/16" head, flathead screwdriver, 1/4" nut driver, putty knife, awl, a pair of hooks, a strap with hooks, spanner wrench, metal mallet, plastic mallet.
This Whirlpool/KitchenAid/Maytag made Washer Gearcase replaces the following older part numbers on Whirlpool, Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, Sears, Kenmore Washers: W10811956, W11455453, W11134159, W10447976, W10868473.
Buy the new Washer Gearcase W11393685 here: www.appliancepartspros.com/wh...
Most orders are delivered in 2 business days or less.
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[@Electrichead64]

I love the way you just edit out the parts where most people struggle, curse, throw things. This operation is a royal pain in the rear.

[@appliancepartspros]

If there is anything we can help you with please let us know. Good luck with your repair and let us know how it goes!

[@Electrichead64]

@@appliancepartspros It was a long drawn out war, and blood was shed. But the good guys won. Cabrio about 7 years old 5.3 cu foot so it was a $750 washer new 7 years ago, and the least expensive 5.3 I could find now was about $850, on sale .. and there there was the whole $50 haul away and $150 for the 5 year service contract (which I recommend), and in short over $1000 to replace and I cant afford that. So I figured the local appliance shop would probably try to get at least $600 from me for parts and labor and if I was going to put $600 into a $750 washer, I wouldn't do that and just buy a new washer instead -- which I cant afford. So, obviously, the logical thing to do, from a guys point of view is to buy whatever necessary parts and tools you need to do the job yourself, even if you have to spend $300 on tools -- you get to keep the tools. And if the total spent is less than what the repair shop would have cost you, YOU WIN. In short, the 7/16 bolt was frozen hard. Maybe I should have started with the impact wrench and the bolt extractor, but lesson learned and next time. Now I have to the tools. Ended up rounding the bolt. Completely. It was a PERFECT circle. Even the bolt extractor I did use, rounded it off even more. Had to use the Dremel Mototool, the Dewalt keyhole saw, a pry bar, bolt cutters, fire .. acid ... nuclear bombs .. to destroy the agitator plate and then chisel all the plastic remaining off the metal sleeve inset in the agitator plate before I could drive the gear box out through the bottom of the washer -- which fortunately, that part went well. End result: Quiet washer and new tools. Thanks for the video, it was a big help but -- no, its not as easy as it looks with a brand new washer. Be prepared for rust and corrosion and this job being a general nightmare if your washer is already a few years old.

[@appliancepartspros]

Glad you were able to fix your issue! If there is anything we can help you with in the future please let us know.

[@stephenmcgervey7304]

Thank you. My wife said "lets just get a new machine". Thanks to you, my old machine is good as new!

[@GlacierPilotGst]

Thanks for the video! Got my whirlpool fixed today with your help.

[@dereksmith8708]

Thanks for the great guide for this repair. I was able to get my Cabrio back in working order and without the noisy spin cycle anymore. You guys are the best!

[@appliancepartspros]

Glad you were able to complete the repair! If you have any questions just let us know.

[@the415giant]

Thanks, I fixed my problem, our washer is now functioning properly. 👍🏼

[@ryanjordan1357]

Literally, the best DIY video I’ve ever watched. Thank you for doing such a great job!!!!

[@appliancepartspros]

You are very welcome!

[@addneed122]

For for those of you that don't know there is a two-step process to putting the tub onto the shaft splines.People are having problems with the tub not seating all the way down. First you get the tub hole onto the splines and it'll sit but the threads for the nut will not pop out. You have to line up the second set of splines and shimmy it in. Took me a couple hours to figure it out messing with my old one and the tub. Hope this helps.

[@addneed122]

I also had to use a strong 1/2 torque driver to remove the center bolt wash plate bolt. Make sure to use something like WD-40 before you try to pound out the gearcase. Let it sit for about 20 mins. You can thank me later.

[@bobbyzorbo5611]

I am at that step now of putting the inner tub onto the spline, but I don't understand what you are saying. What do you mean by "You have to line up the second set of splines and shimmy it in." What second set of splines and what does shimmy it in mean? Thanks.

[@HeydaCarreras]

@@bobbyzorbo5611 It happened to me. You need to use another person, try once, then two, then three and so on until it gets all the way down, so you can put the spinner nut.

[@ytvancedailey]

I used the flat end of my 6 foot post hole digging bar to pound the shaft of the transmission through the bottom of the tub. Worked like magic!

[@quantumleap359]

Excellent video, clear, concise, well edited. Thank you.

[@jasonrigsby6190]

This video was exactly what I needed! Thank you!!

[@ricknixon6107]

Thank you so much for such a helpful video. You did a good job of explain yourself, made this a super easy job.

[@1954eubanksja]

Excellent video. An old machine may be a little bit more difficult to remove things, but this was extremely helpful.

[@appliancepartspros]

You're welcome!

[@BigFritz2]

Yup, your videos have made me a customer. Good work as usual.

[@appliancepartspros]

Thank you. Glad we were able to help you.

[@bigsmitty]

So very helpful! Was exactly what I needed and made this job so much easier! Thank you!

[@appliancepartspros]

You are very welcome! If there is anything we can help you with in the future please let us know.

[@mij12568]

Great video. I order and got the part next day using regular shipping. I am going to install this weekend. My washing machine sounds like a freight train.

[@appliancepartspros]

Thank you. If we can help you in the future let us know!

[@kelvinmurray9968]

Fantastic video! You saved me with this one . My wash plate Bolt didn’t come off so easily. I spent 2 days trying to get the plate and bolt off. The wash plate would spin every time I tr y and remove the bolt. I had to go and purchase an impact wrench and was able to get the bolt off in 5 minutes. Thank you so much

[@appliancepartspros]

You are welcome!

[@zachbarnhouse3085]

Just finished the job moments ago. Had my 8-year old stand on the plate to help hold it still! Worked like a charm😂

[@marcgrandmaison5767]

WD-40 was my friend for removing the bolt. First cleaned out all the gunk around the bolt and sprayed WD-40. let it set while i put wood shims between edge of plate and drum to keep plate from spinning. A couple taps on the ratchet handle with a rubber mallet and the bolt came loose,

[@usafbulldog3029]

Great Video my issue came when the Agitator nut was stuck. We need to use two people plus an oil filter wrench to hold the agitator while breaking the nut loose.

[@staceymcgraw317]

OMG!!! This video saved us a ton of money! We followed it along beautifully changing our gearcase in our Maytag Bravo XL! Thank you, thank you, thank you!!!!

[@appliancepartspros]

You're welcome

[@tevy24]

How was your experience? Was easy than the video??😊

[@staceymcgraw317]

We followed the video perfectly. We have a tv in the garage and was able to pause and play the video as needed and I believe we were able to do the whole task from start to finish in about 2 hours.

[@AncientCityStrategic]

I have the drive case mounted and appears to be fully seated - bolted all the way in.. My drivecase isn’t coming all the way through the tub so the threads are not coming through to seat the spanner nut. Is there a trick to getting this to come through?

[@markv.333]

I have the same problem. Did you ever find out?

[@josephb.2016]

Hello. Does the drum basket sits all the way down the transmission or does it hang? My drive hub kit won’t sits all the way to the basket. Not sure if I’m doing it right?

[@AncientCityStrategic]

I think I’m having the same issue. Drive case doesn’t come through far enough for the spanner nut to thread over the drive case shaft on the inside of the tub. Was this your experience? How did you end up solving?

[@josephb.2016]

@@AncientCityStrategic it only made sense when the new gearbox came. It should hang. There’s a tiny plates that separate the gearbox and the drum. It works great so far.

[@Gameshark28Gs38-ni3ml]

@@AncientCityStrategic me too old gearbox has no washer installed on it and new gearbox has one therefore will not seat properly to get spanner nut on?

[@BigFritz2]

Same problem here. Do I saw off the new one, or try to pry out the old one??

[@Klikklikboom0911]

I snapped the bolt off that holds the agitator plate down 😢 tried to get the broken bolt out with no luck. I ordered new gear case assembly 😶 can I take the tub out before I replace the assembly from the bottom?

[@appliancepartspros]

If you have room and want to have it removed before the gear case gets there then you should be able to remove that tub out if you wanted to.

[@flynbw01]

Great video, but you're going to run into problems with old machines. My machine is 9 years old, I needed an impact driver to get the wash plate screw out, and ended up have to cut/chip out the wash plate, as after 9 years of heavy use, the metal connection between the gear case and the wash plate had corroded together. (I cracked the wash plate plastic from pulling up on it with metal hooks.) But new wash plate and new gearbox have gotten it back up and running and it is super quiet once again.

[@appliancepartspros]

Glad you were able to fix your issue! If there is anything we can help you with in the future please let us know.

[@sw71427]

In case you need notes to take with you to the washer repair, here are mine taken from the video presentation. Washer Gear Box Replacement. Tools: Torx 30 10 MM socket 7/16” socket Ratchet, Dewalt driver and extensions ¼” nut driver Flat blade screw driver Putty knife awl and hook tools Strap with 2 hooks Spanner wrench Rubber mallet small sledge hammer Disassembly: 1. Lay unit forward on it’s face on a box or stool. 2. Remove foam insulation. 3. Remove center screw with Torx 30 and mallet. 4. Remove rotor. 5. Unplug wire connectors. 6. Remove plug bracket with 10 MM socket. 7. Remove 6 stator bolts with 7 MM socket. 8. Remove ground and plastic bracket with ¼” nut driver. 9. Remove retaining ring with awl. 10. Remove retaining spring and slider unit. 11. Remove remaining 3 bolts at the corners with a 10 MM socket. 12. Place washer upright. 13. Remove metal bracket at back top left with ¼” nut driver. 14. Remove bolts holding top with ¼” nut driver. 15. Push top towards front of machine then lift top from front onto hinge tabs. Secure with strap. 16. Remove tub ring with putty knife (tabs). 17. Remove washer plate cap with flat screw driver. 18. Remove nut under washer plate cap with 7/16” socket. 19. Lift out washer plate. 20. Remove spanner nut with spanner wrench and small sledge. 21. Drive out gear box shaft with a 2x4 and small sledge. 22. Lift out basket. 23. Close top and lock. Reinstall two ¼” screws in upper back. 24. Lay unit forward on it’s face on a box or stool. 25. Pull out gear box. Assembly: 1. Add liquid soap onto gear box shaft seal and install gear box with hands and mallet. 2. Install 3 bolts at bottom (2) and upper right (1) with 10 MM socket. 3. Install slider. 4. Install retainer spring with plastic down. 5. Install retainer ring with awl. 6. Install plastic bracket and bolt in upper left with 10 MM socket. 7. Install ground wire and bolt with 10 MM socket. 8. Install starter and clutch with 6 bolts using 7 MM socket. 9. Attach wire bracket at top left using 10 MM socket. Tab in bottom hole. 10. Attach the two plugs. 11. Install rotor and bolt using Torx 30 and mallet. 12. Install foam insulation. 13. Place washer upright. 14. Remove bolts holding top with ¼” nut driver. 15. Push top towards front of machine then lift top from front onto hinge tabs. Secure with strap. 16. Install inner basket. 17. Install spanner nut with spanner wrench and sledge. 18. Install washer plate and bolt with 7/16” socket and replace washer plate cap. 19. Install top ring. Align tabs and engage. 20. Close top and lock. Reinstall two ¼” screws in upper back. 21. Install metal bracket and nut at back top left with ¼” nut driver.

[@user-zu8kx5ws4e]

Does the Gasket on the transmission sit below the plastic bin or do you have to push the gasket partially through the hole? I see he uses soap on the Gasket but does not show how it should be when properly installed. Help!

[@appliancepartspros]

The seal will slide into the opening on the tub.

[@davidsaldana7174]

Great video what is the part number to the spinner wrench you used.

[@appliancepartspros]

What is the model number of your washer and we can look into that for you.

[@robertnoyes6156]

What is the part number for the tool to remove the spanner nut

[@soulawakeningllc8242]

This would help greatly.

[@BigFritz2]

Any TB123a compatible spanner wrench will do, but beware the one at Home Depot that says 2 inches. It isn't! After returning that one I got mine on Amazon.

[@user-qy5hp1im4t]

Can you tell me what Spinner wrench to buy for whirlpool cabrio washer wtw8040dw4

[@appliancepartspros]

It doesn't appear that you would have to use a spanner wrench to get that nut out of your washer.

[@jarod0713]

I'm having trouble getting the agitator plate off. Yours looked alot cleaner than mine

[@mikesarnowski1803]

You may need to try using a car jack to push the agitator out of the tub. I had to do this since I could not hammer out the plate like the video. Check out a video by these guys for the removal / replacement of a drive shaft and bearings for a Ken more washer.

[@robc87561]

It looks like the inner basket seal is on the new pump but not on the old one that came out. (Probably stuck in the basket still) Should the old seal have been removed from the inner basket first?

[@amandajacobs3531]

Does the machine require recalibration after this fix?

[@appliancepartspros]

What is the model number of your washer and we can look into this for you.

[@HeydaCarreras]

No. Nothing. I did mine with Sears part that fit perfectly. Washer works like new, only a little leak on the back and I don't know what is.

[@edgarmonterrubio62]

Hi, I have a Maytag model number: 7MMVW7230LC0, the washing machine have a error F7E4 , I have to reemplace this part? Can I help me?

[@appliancepartspros]

This error code indicates the shifter is not engaging the basket for spin or disengaging it for wash. Check shifter connectors. Check for clothing or another item wedged between the impeller and the basket that could bind them together. Check that the shifter slider moves freely. If all that checks ok, then you will need to locate the tech sheet on the unit and run the diagnostic tests to determine which part has failed.

[@lgh081960]

Is there a bearing and seal kit with installation tool available for these models. The price of this gearcase plus labour exceeds the value of my 6 year old Whirlpool Cabrio.

[@appliancepartspros]

What is the model number of your washer and we can look into this for you.

[@lgh081960]

Thanks for your reply. MOD WTW8500DC2 SER C72171018

[@HeydaCarreras]

@@lgh081960 and never came back. they are liars.

[@joshuacormett7237]

So what's the point in removing the inner tub?? I'm confused.

[@derekp524]

Short arms😂… I wondered the same.

[@jimmync.o]

I think it is so that when you insert the new gear case you aren't trying to align the shaft with the hole in the basket, which will be moving around. With that said, I am going to try it without doing that!

[@brocksnyder5889]

You don’t have too. I didn’t and it worked fine. Maybe just a little easier to get the gearcase in.

[@lvl88661]

you forgot to mention those gearcase leaks by the seal rubber ing

[@appliancepartspros]

Thank you for the information!

[@jimpeters9942]

Do you have to replace the entire gearcase or can you just replace the bearings and seal

[@appliancepartspros]

What is the model number of your washer?

[@jimpeters9942]

@@appliancepartspros mvwb765fc3

[@appliancepartspros]

You would have to change out the whole gearcase. It doesn't appear that you would be able to replace just the bearing and seal.

[@jimpeters9942]

@@appliancepartspros Thanks for the quick reply. I really appreciate it

[@appliancepartspros]

You are welcome. If there is anything we can help you with in the future please let us know.

[@jerm5772]

Do these contain grease or oil inside?

[@appliancepartspros]

Yes they do. If you're experiencing oil leaks, the gearcase is likely going bad.

[@jerm5772]

@@appliancepartspros What type of oil or grease do they contain? Thank you for your response.

[@HeydaCarreras]

@@jerm5772 no, he never or they ever reply. Very weird. they just want to sell

[@baolengoc5120]

What kind glue for sealing?

[@appliancepartspros]

You shouldn't have to use any kind of glue for sealing.

[@jleahaespada2972]

I still can't get my drive motor to come out no matter what. All screws out. It just won't release.

[@appliancepartspros]

What is the model number of your washer?

[@jleahaespada2972]

Mvw7232hw0

[@jleahaespada2972]

Mvw7232hw0

[@appliancepartspros]

You removed the wash plate and the nut as well?

[@jleahaespada2972]

@@appliancepartspros everything was removed

[@HeydaCarreras]

It doesn't worth the pain to replace those parts, buy their parts, and get involve in so many troubles with those people to change the wrong parts they send you. Better buy a new one. I just bought a new washer for $700, brand new with one year warranty from the store, free shipping and installed. ten years warranty from company: Of course, not the same Brand. I tried to repair this Kenmore 600S and I just spend $240 plus all the pain to replace this and now the part is a wrong one, so tried to figure out HOW MUCH TROUBLE FOR WHAT?

[@appliancepartspros]

I do apologize for any issues you are having with your order. If you can provide your order number we will be happy to look into this issue for you.

[@HeydaCarreras]

@@appliancepartspros You only care about order #? is your website, your customer services, the way you guys respond, the stupid form you ask to fill out, etc. I though it will be a good idea to buy there but I'm really disappointed 100%. I just did a mistake. I went to Sears and buy the correct part. keep the money

[@appliancepartspros]

I'm sorry for the problems you have experienced. If you are needing assistance with your order, we will need the order number to look it up so we can help resolve the issue. If you don't have that information we can look it up with the email address you put on the order. Let us know if you still need assistance.

[@Wasupup]

Great video but one wonder why the spline is plastic. Cheap American made garbage. Metal spline on both would be forever.

[@appliancepartspros]

Thank you!

[@HeydaCarreras]

No matter what you hit with the rubber hammer the 4 screws will do the Job, so why hit with the hummer? Their gearcase has a shaft and that came too short for my washer and the basket doesn't allow the spinner nut hold into the tread. Now those people are asking thousand things to replace the part. If the customer tells them the part is bad, why not send a post-paid ticket for return and send a new unit without so many stupid forms, questions, troubles for the customers? I will never buy again for repair. Better buy a new one: trust me.

[@appliancepartspros]

I do apologize for any issues you are having with your order. If you can provide your order number we will be happy to look into this issue for you.

[@HeydaCarreras]

@@appliancepartspros You only care about order #? is your website, your customer services, the way you guys respond, the stupid form you ask to fill out, etc. I though it will be a good idea to buy there but I'm really disappointed 100%. I just did a mistake. I went to Sears and buy the correct part. keep the money

[@appliancepartspros]

I'm sorry for the problems you have experienced. If you are needing assistance with your order, we will need the order number to look it up so we can help resolve the issue. If you don't have that information we can look it up with the email address you put on the order. Let us know if you still need assistance.

[@dragor6527]

You guys need to use heavily used appliances for these videos. This is totally unrealistic

[@soulawakeningllc8242]

Or at least tell us what additional issues we could run into. Like how to remove a stuck impeller.

[@Gameshark28Gs38-ni3ml]

@@soulawakeningllc8242 buy new impeller and hammer /break off old impellar

[@BigFritz2]

Yes. I had to use whote vinegar and a toothbrush to remove the spanner ring, and to clean both it and the inner shaft in order to mount the basket.

[@JohanSalvattore]

It's only meant to show proper disassemble and assemble. We're all going to run into different obstacles which they can't possibly make every video about. That's where your own critical thinking skills apply.

[@wadebrewer7212]

​@@JohanSalvattoresounds like this guy should just hire someone.

[@pamelawest2316]

When I order the Drive Assembly does it have the Trust Washer installed on it? My schematic shows a trust washer just above the drive assembly, on my Kenmore 600s Washer 110.20372711…

[@user-qy5hp1im4t]

Can you tell me what Spinner wrench to buy for whirlpool cabrio washer wtw8040dw4

[@appliancepartspros]

It doesn't appear that you would have to use a spanner wrench to get that nut out of your washer.

[@user-qy5hp1im4t]

My setup looks identical to yours it’s great you don’t think I need the wrench, how would I remove it if not with the Spanner wrench

[@appliancepartspros]

You can use a pipe wrench to remove that nut, but after looking into this further for you it does appear that it would require a spanner wrench if you couldn't use a pipe wrench. The part number for the spanner wrench you would be needing is AP6832671. Below is the link to that part for you to look at it. www.appliancepartspros.com/sea-tub-wrench-tb123b-ap6832671.html