Uber - Rating Your Passengers, and Cancelling on Them + Uber Corp. Calls Me!

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Күн бұрын

$300 sign on bonus: partners.uber....

Пікірлер: 600
@gregboonie1557
@gregboonie1557 8 жыл бұрын
I'm an UBER driver and I endorse this Man. He is RIGHT . RIDER WRONG . UBER WRONG.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
Thank you.
@robhammersmith2984
@robhammersmith2984 9 жыл бұрын
I agree 100% with you on this video! I had a ping on Friday where the pin took me to the back alley of a warehouse. I hit arrive and within seconds get a call from the passenger. She says I can see where you are on the Uber app but you are too far away for me to walk to. I asked where are you at? She said do you know where "such and such" is? I said sorry, I don't. I asked what's the address of it? She said I don't know. I said "Well I don't know where to go to find you". She responds "well I'm not walking to where you are. You are too far away." .... CANCEL! collected $5. Went offline for a couple minutes to avoid getting pinged by her again. I'm not going to waste my time on wild goose chases.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 9 жыл бұрын
Robert Hammersmith Perfect!!
@2121cuervo
@2121cuervo 9 жыл бұрын
Can the customer rate you after you cancel ?
@AutoAuctionRebuilds
@AutoAuctionRebuilds 9 жыл бұрын
Eli zurita No, they can not. Only on completed trips can you be rated.
@chriskelly509
@chriskelly509 9 жыл бұрын
Robert Hammersmith customers don't know how to place the pin..... im the same way, I try to be nice but you just cant fix stupid....
@moonshot80
@moonshot80 9 жыл бұрын
Agreed 110%. I can have been making the mistake of giving each and every ride a 5-star rating, but not anymore. Points well taken!
@AutoAuctionRebuilds
@AutoAuctionRebuilds 9 жыл бұрын
David Keller Thanks :)
@IconProduction01
@IconProduction01 9 жыл бұрын
I've been getting set up all week to drive fares for the first time this weekend and I'm psyched. Thank you Uber Man for teaching me through your super helpful Uber vids. My car is fresh, brand new cell phone with bigger screen, cell phone support mount for the window, phone charging cable in the back seat, and f*ck giving riders drinks or candy lol! Wish me luck this weekend guys, I'll report back with how I do as an Uber noob.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 9 жыл бұрын
IconProduction01 I'm excited for you!! Please update us as soon as you can!! Good luck out there!
@IconProduction01
@IconProduction01 9 жыл бұрын
Uber Man I just finished up for the night (sat). So my first weekend driving in a semi slow market that's fairly new for Uber, I made about $190 total for the 2 nights (this is my cut + tips). I worked about 13 hours total which includes idle time and driving 30-40 mins both to and back home from the hot spots. This averages out to about $13 per hour after subtracting gas. I make much more than that at my 9-5, but hell for the weekend where I usually sit on my ass and do nothing this was pretty sweet altogether especially for my first trial run. Had an issue with a customer pinning their pickup location miles away from where they actually were, but you are a good teacher so I knew to cancel the trip after dropping them off then just waybill and need help email to support. They adjusted the fare within 40 mins and all is right. Thanks Uber man I will certainly be doing this as my side gig for a while and I'll continue to support your channel. Uber on people!
@divinelez02
@divinelez02 8 жыл бұрын
I think you have an excellent point about rider-ratings! If we don't respect ourselves enough to be honest about being treated poorly, neither will anyone else. THANKS, UM!
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+divinelez02 You're going to be great at this!! Thanks for the comment, and for watching!
@davidcurtis7426
@davidcurtis7426 8 жыл бұрын
Uber Man ... I'm a new driver less than 2 weeks into it ... I plan on driving 3h/day 5 days/wk to at least make enough to offset some of my gas and other car expenses as I drive to and from my other two jobs ... I've watched a number of your videos as well as a number of videos put out by two or three other guys like yourself who are full time professional Uber drivers ... this is by far the best video of yours that I have watched to date ... I have already got a small chip on my shoulder as I bite my lip after tolerating some of the bullshit that I've experienced from riders and I've only done 25 trips ! I live in a very wealthy area where everyone feels entitled and acts like their shit doesn't stink ... when I have work in my given profession, I make between $75. and $250./ hr in my given profession in which I hold PhD ... I make $150k/yr. --- used to make $250k/yr. --- problem is there isn't always work and so I have downtime ... so I sucked it up and jumped through the hoops to become an Uber driver ... I'll say this ... it does allow me the flexibility I need in my schedule ... anyway thanks Uber Man... I've been giving 2 Star assholes 5 stars ... I've been waiting 6...7...8... minutes for people ... I've had people enter 10 Main Street instead of 85 Main Street and then act like it was my fault that they had to wait --- when my GPS says "I've arrived" and "Rider has been notified" and they're not fucking there because they're a 100 yards down the street with 100 people between me and them and I'm supposed to recognize them because they're holding a fucking cell phone ... I'll go watch a KZbin video now on how to cancel ... Thanks again !
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
Thank you David. I truly appreciate the comment. Too many passengers assume all drivers are nothing more than "bottom-feeders" who should feel thankful they are paying us $2.30 to get down the street. I'm sick of it. I've been sick of it. Many of us are well paid and educated people. It's really sad to see what Uber has become. It didn't used to be this way.
@mikescarborough9196
@mikescarborough9196 9 жыл бұрын
Good advice Randy, thank you. If I don't demand the respect that I've earned through my professionalism, then I will begin to hate myself, I will soon hate my job, and my professionalism will go down the drain because my attitude will suffer. I refuse to let that happen. The good passengers (and I still firmly believe they are the majority despite the rate cuts) deserve my professional best. I was also encouraged by your conversation with corporate in Pasadena. It's good to know we and the company are on the same page concerning this particular issue. Thanks again for what you do on KZbin. As a new driver I needed to hear what you said about commanding respect.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 9 жыл бұрын
Mike Scarborough I'm always happy to help!!! Thank you for taking your time to watch!
@Jazzoboist
@Jazzoboist 7 жыл бұрын
Thank you! Thank you! Thank you!
@BearRodEmpire
@BearRodEmpire 9 жыл бұрын
I appreciate your videos. It took me forever to get signed on with uber. Not being able to talk with someone on the phone is frustrating. This service is extremely helpful to the rider and not the driver. I've been driving for a week tomorrow. I was told by a few riders, they added a tip. It didn't seem to show up when reviewing your pay stub/check. This past Friday I got my first tip. A guy asking how it works. I was brutally honest. I told him uber gets $1.oo and 20% from what I understand. I said the frustrating thing is they don't encourage tips, and told him in no am I asking for a tip. To go a week paying gas out of your own pocket is how it works. I dropped him off and he handed me a $20 dollar bill. I was low on gas and told him I wasn't asking for a tip,but he helped me so much.I still haven't worked the 2-3 a.m drunk shifts . What do you do for a tip box?And is that the time to work. I notice rate surges don't last long. It seems to be a ploy to get drivers there and magically it goes back to normal rates.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 9 жыл бұрын
+RAR 919 I don't use a tip box, and I don't really talk about tips.
@BearRodEmpire
@BearRodEmpire 9 жыл бұрын
+Uber Man Okay thanks, I don't talk about tips either he just wanted to know how we make money. With rates so low for riders.
@Jazzoboist
@Jazzoboist 7 жыл бұрын
I used have a 4.8 and I used to provide water and candy. Now I have a 5 star rating with NO water and No candy. Ratings have nothing to do with what your provide.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 7 жыл бұрын
Agreed.
@stevedoughja1034
@stevedoughja1034 7 жыл бұрын
I love your videos, I just signed up for uber and will be doing my first trip tomorrow night. I'm a little nervous about it even though I drove limos over a decade ago. Your videos make me feel a lot more at ease, comfortable and knowledgeable about the process. Thank you!
@AutoAuctionRebuilds
@AutoAuctionRebuilds 7 жыл бұрын
Happy to help!! You'll do just fine!
@bernardcline9518
@bernardcline9518 9 жыл бұрын
Yep, you are right! I had one come up last Saturday night and she was rated a 3 star, I declined the ride. At 1:00am that is bullshit I don't want to deal with because you know she is drunk and probably pukes to get that low of a rating in KAnsas City. That was the lowest passenger rating I have ever seen here in Kansas City so I did decline her. Also got a UberXL call from the hood, declined it as well because it was the roughest part of town, cops won't even go there so I am sure as hell not going there with my ride no matter how much they pay. Drivers please be honest, as Randy said you are not helping your fellow drivers out by giving bullshit ratings. If the customers rate you bad you don't typically see them again so make the system work for you as well as them that is why it is there. This is a business and as the owner of your business you have the legal right to refuse service without fear of reprimand provided you are not doing something illegal, immoral or unethical.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 9 жыл бұрын
VERY well said! Thank you!
@luciusbrown5308
@luciusbrown5308 9 жыл бұрын
I agree with most of what you're saying. Why on earth would you knock off a star if they ask for an aux?
@AutoAuctionRebuilds
@AutoAuctionRebuilds 9 жыл бұрын
lucius brown Ok, ok. I may have been a little extreme there. I was pissed.
@bdpjumbi
@bdpjumbi 9 жыл бұрын
Uber Man Was gonna write the same thing. I've been watching your vids because you seem level headed and I'm glad to see you admit when you make a mistake. Keep up the good work! Not sure if I am going to drive yet, need a car, but am learning a lot.
@brianriggs8872
@brianriggs8872 8 жыл бұрын
I am pleasantly surprised to see you say that. I have felt the same for some time now. one of my pet peeves is when customers slam my doors or even worse walk away and leave the door open. needless to say they lose stars for that shit.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
Time can jade us man lol. We just get tired of the shit.
@DavidCoffill
@DavidCoffill 9 жыл бұрын
I think we do these bad-mannered pax a service by cancelling! If no one else taught them manners, maybe waiting an hour and paying 3 times as much in a cab may help.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 9 жыл бұрын
***** LOL nice
@Williamkurk
@Williamkurk 9 жыл бұрын
Dead on my man! Well said. So many drivers just rate 5 stars to get back online, and it was either highly disrespectful or inconvenient. You do a great deed in sharing your perspectives.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 9 жыл бұрын
Williamkurk Thank you for this, I really appreciate your comment.
@YoGRIND
@YoGRIND 9 жыл бұрын
Like 10:12 My experience exactly
@arthurrimbaud3561
@arthurrimbaud3561 9 жыл бұрын
Thank you very much for this video. I've only been an Uber and Lyft driver for less than a month. I had a recent epiphany concerning exactly the things you said in your video. The rating system is two-sided. Just as we're expected to be the best driver we can be, our passengers are expected to be decent passengers. Just tonight I had someone treat me disdainfully. I gave him a '1' with a written explanation. If I'm expected to treat them with respect, then they need to do the same. Again, thank you!
@AutoAuctionRebuilds
@AutoAuctionRebuilds 9 жыл бұрын
Arthur Rimbaud Thank you Arthur for the comment. I'm always thrilled to know I helped someone with these videos. Rate fairly, and hope to be rated fairly as well. Good luck out there!
@janrome4159
@janrome4159 9 жыл бұрын
You absolutely right
@AutoAuctionRebuilds
@AutoAuctionRebuilds 9 жыл бұрын
Bobo Bebe Thank you. :)
@scrubtechmt
@scrubtechmt 8 жыл бұрын
Thanks , for all of your help &advice !
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
I'm always happy to help! Thanks for watching.
@markharley3611
@markharley3611 8 жыл бұрын
i agree with you 100% bro. i thought as a uber driver i was the only one who felt like that. one lady told me to unplug my charger from my phone so she could charge hers. i was so pissed
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
I'd have told her to get out! HELL NO!! We are fed up with this entitlement BS from passengers.
@the1ramirez337
@the1ramirez337 8 жыл бұрын
don't know., haves to be thru the app.,
@Gargraves100
@Gargraves100 8 жыл бұрын
Here in Toronto, morning and evening rush hours pay surge rates almost as much as late-night drives, and almost everybody is sober. The only downside is the traffic. I've had a few drunks, but the worst passenger I ever had was someone who was late for a meeting and thought I wasn't driving fast enough. Guess I've been lucky so far.
@mariobarrera9052
@mariobarrera9052 8 жыл бұрын
Well said! I just started driving and I get everything you say. Some people just don't understand that 5$ dose not entitle them to treat you bad 👌🏼
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
Thank you.
@susanratkovcic2515
@susanratkovcic2515 8 жыл бұрын
thanks Uber man...I have learned alot just started 3 weeks ago and hopefully you keep these videos going for us. Video is awesome way to explain Uber and how to better our business. When I get it..and will definitely pay it forward to you.Thanks.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
Thank you. I appreciate that!
@bradleygreen537
@bradleygreen537 8 жыл бұрын
Thanks for the link,Randy.You are a first class human being.UBER-On my friend.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
Thank you.
@MARKINAU8
@MARKINAU8 9 жыл бұрын
I respect and totally agree with you. I've been down to the rock bottom like you and bounced back with hard working.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 9 жыл бұрын
MARKINAU8 Thanks, we work hard but it's worth it
@barrio737
@barrio737 7 жыл бұрын
Hey man!! I'm with you 100% on this issues. I'm doing mostly airport runs and the #1 issue I have with passengers is that they wanna come in my car with their luggage and backpacks and not use the trunk. I politely declined my service follow by a cancellation on my part. Passenger always reply back saying that the previous driver did not have an issue with it. I have a brand new 2017 car with black leather interior. I do UberSelect and some UberX and most of my issues if not all are in UberX platform and never any issues with UberSelect.
@williambishop8690
@williambishop8690 8 жыл бұрын
Thank you sir. You offer some really helpful advice. I Uber in Athens,Georgia. It's basically all about UGA. Typically all the trips are short equalling out to $3.00 a run. Considering switching to Atlanta now.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
Thanks for watching, and commenting. I appreciate it. I hope ATL does better for you than Athens.
@MrMaxRebos
@MrMaxRebos 9 жыл бұрын
Dude... awesome video. I kid you not. I have been in the service industry, restaurants, for 14 years. Customers are nit4always right even though they think so and treat us like crap. I give 1 star to riders that make me wait more than 2 minutes.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 9 жыл бұрын
Max Rebos LOL
@yulduzusmonova1191
@yulduzusmonova1191 9 жыл бұрын
yes you right no 5 stars until u have good experience with passengers
@AutoAuctionRebuilds
@AutoAuctionRebuilds 9 жыл бұрын
yulduz usmonova Correct!
@lonepetersen9528
@lonepetersen9528 7 жыл бұрын
I haven't even started driving yet, and I love the hell out of you. you will be my go-to-video-dude to get my driving done as great as it can possibly get
@AutoAuctionRebuilds
@AutoAuctionRebuilds 7 жыл бұрын
Thank you. Let me know if there's anything I can help with.
@lonepetersen9528
@lonepetersen9528 7 жыл бұрын
Thank you. I sure will. I'm just trying to get a lil been t of training in and research first before I throw myself in the pod
@Leticianieto40
@Leticianieto40 8 жыл бұрын
Amen
@jeff91199
@jeff91199 8 жыл бұрын
Uber RUSH messenger here. Two word response: damn straight! +100
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
Thank you.
@youknowme2252
@youknowme2252 8 жыл бұрын
I work in London and week ago I got two girls in my car and they just got their food from the cebab shop.I ask them very polite not to eat in the car.And one of them turn to her friend and have asked her " since when we are not aloud to eat in UBER " 😂😂😂 Guys respect your cars and don't let your passengers do what ever they want.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
Amen!
@obleveon
@obleveon 8 жыл бұрын
I thought it was just me! This guy pings me to a location and he tells me to go the gas station across the street and wait until he is ready. No! You call us when you're ready.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
LOL!! These passengers right?!?!?!
@scrubtechmt
@scrubtechmt 8 жыл бұрын
5 minutes ? Here in Miami is 2 minutes
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
It varies by market. Like most things Uber related.
@sneakerjacks
@sneakerjacks 9 жыл бұрын
Amen brother!
@joshuaturner5509
@joshuaturner5509 8 жыл бұрын
I completely agree!!! I dealt with this, this weekend. During a concert and during the 49ers game. I don't pick up less than 4.75 unless it's Uber x and the surge is 3.5 or higher and I no longer except pool rides since we can no longer be deactivated for low acceptance ratings.
@pcprodoc
@pcprodoc 8 жыл бұрын
I have been considering changing my rating aspect this week and I think you are right on the money. I am tired of passengers demanding we offer or do something for them when we already are! Just because they are paying for services doesn't mean they have to crap on us. I am going to start honesty rating passengers. There isn't any point in rating them 5 🌟 when they do not rate or leave few stars for the driver. It is time to set the record straight once and for all and let Uber know what kind of people the rider's really are! #UberOn
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+Philip “Doc” Jordan Amen brother!!
@TravelinBoneSC
@TravelinBoneSC 8 жыл бұрын
Great advice, I wish I had seen this one earlier. After only roughly 300 rides part timing in a college town, my rating is the same as yours as of this video and there have been about 30 each less than 5 star ratings from these riders of mine. I have rated everyone 5 stars even though I've waited longer than 5 minutes at the majority of those type of rides, taken BS and disrespectful comments, overloading issues and door slammers, you name it. Even "valley" type girls who can't hold a conversation such has hello and how is your day going. Only twice I have rated below 5 stars. It's time to take a look at how I operate my own car and life when I'm dealing with less than illustrious passengers. Keep up the good work!
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+David Asbill Thank you David. Rate appropriately
@LarkLoganYourRockinRealtor
@LarkLoganYourRockinRealtor 8 жыл бұрын
Manners have gone the way of the pay phone and that's ridiculous. I agree - no manners, bad attitude - they can wait for another ride.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
You're 100% correct!
@NicholsonBacay
@NicholsonBacay 8 жыл бұрын
Thank you Sir for this video. I am an Uber driver here in Manila, Philippines. I totally agree with you in all what you said. Especially, about respect. Now, I will also rate the passenger wisely. Thanks again, man. UberOn.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
I really appreciate you watching. I hope I was able to help you out. Have a great day and Uber on!
@mr.t-dizm1567
@mr.t-dizm1567 7 жыл бұрын
You are soo right!!!! and I agree with you!!!! And I'm going to start doing exactly what you say!!!
@rafaelnunez4725
@rafaelnunez4725 8 жыл бұрын
It is funny the way that you talk about respect and the amount of cursing you use to express you disappointment. I do really admired the commitment to inform us about uber, but honestly you have to stop the use of profanities you just do not need that. Good luck and keep the good work without cursing cause you are a 5 star man
@andrelopeznoble7907
@andrelopeznoble7907 8 жыл бұрын
Do you keep your tip jar in view for the pax to see and get the hint? I should do that. PS: Kicked three rides out of my car in less than a week. A touchy feely gay drunk guy (though If you are a woman, OK to touch me), a 20 something lady who wanted me to speed on slick pavement near a children's park, and a party of three in Malibu who got in my car and immediately started to belittle me . Today I picked up some guy in multi million dollar home from Beverly Hills and all way to LAX he's telling me how to drive, Finally, I told him I did not appreciate all this back seat driving and that I am the one who is absorbing risk of any unsafe driving. Finally I told him he was in my car, and not a taxi. HE seemed amenable to all that. Gave him 3 stars anyways.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
I do not use a tip jar, no. I keep some cash in the center console where they can see it. That usually gets the point across. Sorry for the 3 crappy trips, but thanks for sharing them with me! We've all been there!
@andrelopeznoble7907
@andrelopeznoble7907 8 жыл бұрын
Uber Man I was wondering why all of sudden I was receiving tips recently. Now that you say it, I had left some of my own fives and ones in my center console and voila I get a tip on three consecutive days! Before then, almost none.
@everss02
@everss02 9 жыл бұрын
Drive to the location on the app, hit arrived. College kids seem to be the worst, I refuse to play hide and seek, after 5 min cancel and collect 5 bucks. If they call you, you can judge if a douche or not pretty fast, if they don't sound super nice I'll sit 5 min and cancel, not even try to find them. The video quality is FINE man. What needs to happen is when we rate them we should be able to add notes also, I can't stand when ppl enter an address and not a bar/restaurant name. It make it loads easier if you have the name. P.s. don't beat the system, game the system
@AutoAuctionRebuilds
@AutoAuctionRebuilds 9 жыл бұрын
everss02 Thanks man. I have been "gaming" it for awhile now. This week, I'm seeing what I can do putting a little effort in. (Little because I'm still staying home, and only accepting pings from here, instead of going out looking for them). Just another experiment. :)
@rantsinpatwa
@rantsinpatwa 9 жыл бұрын
I am learning to use their tone to judge if they will be a problem or not. It's I'm about to start my second week and I have be polite, curious and patient with all my passengers, yet I don't get 5stars on every ride. SMH. I will start canceling on impolite ppl. I love the work but this rating system is stressful, when I open doors for ppl and treat them well, have water, coconut water for them, then I don't get a 5 star rating because someone wants to be an asshole. I'll say goodnight and some act like they don't hear me. I won't be generous with passenger ratings anymore.
@ETUDEinC
@ETUDEinC 9 жыл бұрын
you have mentioned very good points in this video. spot on!
@the1ramirez337
@the1ramirez337 8 жыл бұрын
we can't take tips in cash in houston., sucks
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+Ivo Omar Quinonez Why not?
@idezignable
@idezignable 9 жыл бұрын
Thanx man
@AutoAuctionRebuilds
@AutoAuctionRebuilds 9 жыл бұрын
+Karim Nader You're more than welcome
@letsride6849
@letsride6849 7 жыл бұрын
U r totally right. I feel the same way. u r awesome
@AutoAuctionRebuilds
@AutoAuctionRebuilds 7 жыл бұрын
Thank you.
@bunbury555
@bunbury555 9 жыл бұрын
I'm with you there 100%! great vid, thanks for putting this message out there! im sure many drivers like me feel the same way
@AutoAuctionRebuilds
@AutoAuctionRebuilds 9 жыл бұрын
Juan Carlos Happy to put it out there!!
@BillionExpert
@BillionExpert 8 жыл бұрын
Bro, you just keeping it 100% and I agree with everything you're saying right now!
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+BillionExpert Thank you.
@ho9784
@ho9784 8 жыл бұрын
his rant at 6:06 had me really laughing out loud. that was funny.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+ho Thank you. I just watched it again and laughed my ass off.. WOW I was on one.
@fijianvenoms5605
@fijianvenoms5605 8 жыл бұрын
Amen!
@OldLCAndersonHigh
@OldLCAndersonHigh 9 жыл бұрын
Sometimes when driving college students I feel like a baby sitter. Our moral compass as a species is out of balance. Born in 1953 and growing up in an era when kids did not curse out their teachers or parents; when most people had general respect for each other and when young teen males "did not" consider it cool to wear their pants down around their knees while showing off their briefs - that is the background in which my moral compass is rooted. Common sense should dictate that you respect those who are assigned to provide you with services, waiters - drivers - maids, etc. But then common sense is not that common anymore - it seems. Keep trucking Randy and keep the faith.
@Ridesharedan
@Ridesharedan 8 жыл бұрын
I slightly disagree with you on the "only rate 5 stars unless it is an amazing experience" idea. If riders did that to us, then we would all be taken off the road for having low ratings. To me a 5 star rating should be "nothing was wrong with the trip" 4 should be a very minor issue. 3 generally rude but otherwise ok. 2 overly rude 1 mess made
@Ridesharedan
@Ridesharedan 8 жыл бұрын
I am considering the "no tip = max 4 stars" idea for riders. But I would make an exception for surges I believe. I havn't totally come down on a "yes" or "no" on that though.
@zsedcz
@zsedcz 7 жыл бұрын
thank you very much for your input, you are so right
@BangStickky
@BangStickky 7 жыл бұрын
Amazing how many riders don't know where they are yet expect you to magically appear before them upon command regardless of conditions.
@ccharlie350
@ccharlie350 7 жыл бұрын
have been giving riders that don't tip a MAX of four stars. If everyone would do this then it would become obvious who the cheap non tipping people are and don't pick them up
@HansWienhold
@HansWienhold 8 жыл бұрын
As someone who has been in the "ridesharing" (nudge, nudge, wink, wink!) business for over 30 years, I find your videos highly entertaining. I have one question for you. Did you really expect that driving for Uber would be any different, any different at all.... from driving a licensed cab using "outdated" technology?
@paliluv05
@paliluv05 7 жыл бұрын
best uber video ever. as a fellow uber driver? this is what i keep thinking
@AutoAuctionRebuilds
@AutoAuctionRebuilds 7 жыл бұрын
Thank you.
@luisbohorquez7096
@luisbohorquez7096 9 жыл бұрын
You go Uber Man ....Very well said .As a fellow Uber driver I really appreciate that. And as a fellow driver myself I really want to have my riders happy and content.But on occasion unfortunatly you do get those riders that you're mentioning.,Thank you, thank you, thank you Uberman .You're the best
@AutoAuctionRebuilds
@AutoAuctionRebuilds 9 жыл бұрын
Luis Bohorquez You're very welcome :)
@redseaguille2166
@redseaguille2166 9 жыл бұрын
Good video! I wish we could read why passengers rate us 4 stars or 3 stars etc. If we know why they rated us we could fix the experience better right? I don't do water or open doors. Just mints in the back seat. I average 4.8 rating 2015 Chrysler 200 here. 3 week driver in Tampa fl. Love this part time job. Love UBER!
@AutoAuctionRebuilds
@AutoAuctionRebuilds 9 жыл бұрын
redseaguille Thanks for commenting! I'd like more insight into why they rate low as well. Oh well I guess. :) Uber on!
@garyjustice4965
@garyjustice4965 8 жыл бұрын
Gary J: I find 90% of my passengers are pleasant and enjoy the trip....The problem arises when you get riders that treat you based on the fact that their only paying 1/3 of a local taxi..
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
You got that right!! And it happens too often.
@PetePuebla
@PetePuebla 8 жыл бұрын
Amen to this brother! Well said!
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
Thank you.
@robertramage9331
@robertramage9331 8 жыл бұрын
What really sucks is when you only have 1 charger and the customer "EXPECTS" you to unplug your phone so they can charge theirs. When you have both Uber and Lyft running and it KILLS I repeat KILLLLSSSSS your battery. Then you're like well... Sorry bruh. My phone > yours.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+Robert Ramage I agree with you 100%!!!! Hate that!!
@ruger2275
@ruger2275 8 жыл бұрын
As a new driver this is a great video sir.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+ruger2275 Thanks a lot. Welcome to Uber, and stay safe.
@jayhiper
@jayhiper 9 жыл бұрын
WOW..Nice video..I just started driving with Uber and am going to take your advice..Thanks
@AutoAuctionRebuilds
@AutoAuctionRebuilds 9 жыл бұрын
jayhiper Thank you.
@mdr817
@mdr817 7 жыл бұрын
Right!
@songchan8295
@songchan8295 7 жыл бұрын
Thanks for the advice on rating. I had experienced where passenger use my auxiliary cord and blasting the sound so loud that I can't concentrate driving. So I just tell every passenger that I don't have one, to save me the problem. How do you handle the passenger that is rude, asking you to wait at his destinationation to take him elsewhere, having the interior light on the whole trip and to tell you to speed up to his destination?
@AutoAuctionRebuilds
@AutoAuctionRebuilds 7 жыл бұрын
It's YOUR car. You make the rules. If a passenger does not like it end the trip and toss them out.
@davdez2704
@davdez2704 9 жыл бұрын
Epic rant !!! Tips make my freakin day, last week I got 50$, that's 2 tanks of gas !!! I have well over 1,000+ trips under my belt and only 3 people have asked for water and 2 people have asked for a iPhone 6 charger... Yeah just let me go to Best Buy tomorrow and buy a charger for your phone and some water so you can take a sip and litter... What program do you use to edit your videos ?
@AutoAuctionRebuilds
@AutoAuctionRebuilds 9 жыл бұрын
Dav Dez LOL Thanks :) I currently use Cyber Link Power Director 12, and on occasion Adobe After Effects 2014.
@musicfan789
@musicfan789 9 жыл бұрын
Dav Dez I got these awesome chargers on Ebay and the lightning connectors for about $15 total. They love 'em!
@MrMaxRebos
@MrMaxRebos 9 жыл бұрын
Lucky you get tips. I get nothing
@AutoAuctionRebuilds
@AutoAuctionRebuilds 9 жыл бұрын
Max Rebos That sucks man!!
@latroncal
@latroncal 9 жыл бұрын
Good advice thanks man
@AutoAuctionRebuilds
@AutoAuctionRebuilds 9 жыл бұрын
apache latroncal You bet. Thanks for watching.
@raffaela59
@raffaela59 7 жыл бұрын
If they make me wait, they lose a star If they don't tip, they lose a star.. Funny, 80% of my passengers get 3 stars... The ones with attitude get even less.... I'm really getting burned out cow towing to cheap, entitled passengers for really no money...
@kenny8076
@kenny8076 8 жыл бұрын
loved the EX wife plug.... i was screaming
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
LOL. I forgot about this video! Thanks.
@mr.abelsreadinghour4589
@mr.abelsreadinghour4589 9 жыл бұрын
this guy is awesome. said it right.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 9 жыл бұрын
+Abel Segarra Thank you.
@fudgedogbannana
@fudgedogbannana 7 жыл бұрын
Dude, listen to this. I got a uberpool call from the USC area (University of So. Ca. ) as it turns out it was a student that wanted to get from one side of the collage to the other (a pool ride!) I picked up another rider a couple of blocks away, the first pool caller asked if I would drop her off first because she was in a hurry. CAN YOU BELIEVE some people ? the whole ride was less than a mile and she called pool....I gave her 3 stars.
@mohammedmunaf2080
@mohammedmunaf2080 9 жыл бұрын
Hi bro I have seen many of your videos but this one is like you speaking my mind thanks bro...
@AutoAuctionRebuilds
@AutoAuctionRebuilds 9 жыл бұрын
mohammed munaf Thanks for watching my videos. I keep it real man.
@cmeutube11
@cmeutube11 8 жыл бұрын
Thanks for the helpful information and insights This is a good one ;-).. .
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+cmeutube11 You bet. Thanks for watching.
@Bostonblowhard
@Bostonblowhard 7 жыл бұрын
Great message! Stop letting people stomp all over you. I do the same thing man.. they act like an asshole it's a straight up cancel.
@YeeiPlay
@YeeiPlay 9 жыл бұрын
well said Uber Man you show them... You are a professional driver man and fuck this stupid passengers with no respect... passengers need the ride and they need to be respectful... Your words are very true man,
@AutoAuctionRebuilds
@AutoAuctionRebuilds 9 жыл бұрын
+EL Maje Gamer Thank you brother! I appreciate that.
@alfredoprado9671
@alfredoprado9671 9 жыл бұрын
great job, Uber Man, As a new driver, i got a question, how does the driver adjust the fee, for making an extra drop off.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 9 жыл бұрын
+Alfredo Prado You don't. You get paid automatically for all trips until you yourself end the trip.
@kurtswurld
@kurtswurld 9 жыл бұрын
cool jacket
@AutoAuctionRebuilds
@AutoAuctionRebuilds 9 жыл бұрын
+kurtswurld Thank you, I love it.
@dailynarutovids5059
@dailynarutovids5059 8 жыл бұрын
I mean no water no soda no gum no hand sanitizer no lotion no massage from day first......pick up from point A and drop at point B that's it
@iathanks8548
@iathanks8548 6 жыл бұрын
Raja Rathore what about chargers or if they bring their own and just need it plugged in
@sabbymac
@sabbymac 9 жыл бұрын
I like it. It's super flexible and the pay really isn't that bad. Pay attention to what's being said on here. It's good info…
@AutoAuctionRebuilds
@AutoAuctionRebuilds 9 жыл бұрын
Glad you're doing well
@johnrampulla5699
@johnrampulla5699 8 жыл бұрын
Preach brother.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
Thank you.
@NeoS281
@NeoS281 9 жыл бұрын
Love the rant at 5:30. Preach it bro! Good luck with Uber.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 9 жыл бұрын
Neos281 LOL Thanks, I do try
@JessicaWatts
@JessicaWatts 7 жыл бұрын
I drove taxi and livery vehicles for several years so I completely understand how hard it can be and how to treat every uber driver with the Same respect i expect them to treat me with, id never give a bad rating unless the driver was reckless driving or drunk lol, good videos i completely relate
@ambermarie1615
@ambermarie1615 9 жыл бұрын
Thank you, I take that as quite a compliment. I'm 5'7", 116 lbs, and 44 years old. Auburn hair past my waist, blue eyes ans full blooded Sicilian. Long story, but I was bred and supposed to be born in Katania, Sicily. In some adoption scandal I was born here in Phoenix and adopted immediately, it was prearranged. So I'm an American.
@sends2aaron
@sends2aaron 9 жыл бұрын
Amber Marie wants to jump your bones, Uber Man. Get on that!
@ambermarie1615
@ambermarie1615 9 жыл бұрын
You're an idiot!
@prospertech1860
@prospertech1860 9 жыл бұрын
+Amber Marie You makes no sense . Aint nobody got time for that!
@juiceeast2869
@juiceeast2869 8 жыл бұрын
if you rate a rider a 1 will you be matched up with them again?
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
On Uber yes. Lyft, no.
@linnell6103
@linnell6103 8 жыл бұрын
man uber man I feel you. I deliver 5 star rides, be nice to then, engage in a conversation, and get them to their destination in a timely manner. I think I'll get a 5 star, but I turn on my app the next day, my ratings drop .1 point.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+Linnell Hamilton Right!?!?!
@linnell6103
@linnell6103 8 жыл бұрын
Why don't you drive for lyft
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+Linnell Hamilton They denied me.
@linnell6103
@linnell6103 8 жыл бұрын
+Uber Man they denied me too. I had to email them. I waited 8 months and said f it. I want to say he denied me because my 2014 didnt have pop up locks. I emailed them and told them I drove for uber for a long time and they approved me 2 hrs later. I mean uber man if you got approved for uber with their strict requirements you should try to email lyft like I did. been driving lyft for a month.
@linnell6103
@linnell6103 8 жыл бұрын
+Uber Man well you better email them back because they denied me 8 months ago. I told him my situation and the reason I believe I was denied I guess it was due to my car not having pop-up lock s fast forward I have been driving 4 Lyft about a month now. I told them I was driving with Uber has stricter requirements. when I sent that email they approve me an hour later.
@googleuser6117
@googleuser6117 8 жыл бұрын
you have a tip jar? wow that's bold.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+google user No, I've never had one.
@chutneyfarms
@chutneyfarms 7 жыл бұрын
Good info. once again. Thank you. Question: Are drivers penalized in any way that you know of for not accepting ride requests made by those riders who have low ratings?
@AutoAuctionRebuilds
@AutoAuctionRebuilds 7 жыл бұрын
Thank you. No, we are not penalized at all. Cancelling is another story.
@alday96
@alday96 8 жыл бұрын
I agree with you to some extent, however the does Uber use the same scale to remove the passenger that they use to suspend the driver. To me I give them all 5 stars if I feel that were good for me and the next driver that picks them up. However, like you I will rate them less than 5 if it was a bad experience, so the other drivers can decide if they want to pick up this passenger. As always, I enjoy your clips very much. Learning a lot.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+alday96 Thanks for watching, and the comment buddy. Take care.
@Mike5366
@Mike5366 8 жыл бұрын
Bro you keep it real lol definitely agree with you that we all deserve respect.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
+Mike C Thank you.
@Mike5366
@Mike5366 8 жыл бұрын
No problem man, I'm thinking of doing uberx in Miami on weekends, you think it's worth it?
@sunny06515
@sunny06515 9 жыл бұрын
well said bro ,,respect
@AutoAuctionRebuilds
@AutoAuctionRebuilds 9 жыл бұрын
+sunny06515 Thank you.
@deannamaasbach6720
@deannamaasbach6720 8 жыл бұрын
I agree no more refreshments. My score is 4.75 driving since December before Christmas.I am very curitious and yet some have a bad report on me.I am a widow and am getting tired of the rates with gas going up now.Some think you have to kisss there butts.I am now where I call ahead if it is 14-15 min away because they just might need a ride 2 miles away and it`s just not worth it.I report rider cancled after I call.This has happened to me,and it`s a losss for me.Uber navagation has sent me at times way out of the way and loss of time and gas to me it sucks!!
@Cityhandyman
@Cityhandyman 7 жыл бұрын
i love getting cancellation fees.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 7 жыл бұрын
Me too!!!
@OscarT9011
@OscarT9011 8 жыл бұрын
I never get that much tips.
@AutoAuctionRebuilds
@AutoAuctionRebuilds 8 жыл бұрын
Tipping headrest covers help a lot. squareup.com/market/uber-man-store/item/lyft-uber-headrest-combo-pack-comes-with-all-cards
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