Autonomous Desk Eureka Assembly Guide | Autonomous

[@AutonomousAI]

Shop yours now: bit.ly/3PjopA0

[@elisagonzales-maguina3412]

Much better than the written instructions that come in the box. Thank you for this video.

[@at_10295]

What do you mean by fully extend the support beam? I can’t see any marks inside to get the judgement. The inside rods just come out if I ‘Fully extend the support beam’. Is there any good reference to what extent we need to extend it?

[@erican.7794]

I’m literally trying to figure out the same thing right now. 🤦🏾‍♀️

[@AutonomousAI]

Since we do have the pre-drilled holes the top, can you please help me align with them?

[@at_10295]

@@AutonomousAI There are multiple holes. I finally somehow managed to assemble it, but I still see some holes are not used at all. Those holes don't help. You really need to include a marking for regular top and XL top

[@erican.7794]

@@at_10295 You are so right! I was finally able to finish mine too but there are holes that are not used on mine too. They really do need to do better at making the holes for the different size tops to make it a better assembly experience.

[@yashar1995]

Im stuck in the same place 😂

[@jasonyu72]

at 0:28 the screws you loosened appears to remain that way permanently. is that the case? can we even remove the screws entirely from the standing desk?

[@ishmaelbarre8748]

Literally the first step is confusing how do Ik how far to stretch the beam, no measurements even on the instructions it just says “adjust beam to proper position” like I’ve done this before

[@AutonomousAI]

Hi friend, thanks for your notice! The "proper position" in this case is the pre-drilled holes on the tabletop. Yon can align the holes on the tabletop with the holes on the frame. Let me know whether it works with you or not so I can assist you better.

[@Liza.Elizabeth]

@@AutonomousAI we don’t know which ones and the directions haha love the desk but this sucks

[@JJ1NE]

What should you do when the desk is wobbly? What screws should I screw tighten?

[@AutonomousAI]

Hi there! In case your desk is wobbly then please help check if the rubber pads under the top are missing/misplace and if all the screws have been tightened. For detailed instructions, please feel free to check out this article: www.autonomous.ai/help-center/products-and-troubleshooting/what-if-my-desk-is-wobbly-and-not-stable

[@ronin120]

Just built this desk...it was not too hard though it took me some time as I was doing it myself. As others have mentioned the screwed for the middle of the support mean so not line up even after you screw in the side brackets. I did not bother screwing in the middle screws as i did not want to make more holes on the table top. I think the directions are a one size fits all type of deal. I say this because they do sell other desks that do not have pre-drilled holes and it is up to the buyer to make them. So, for those desks, the buyer would decide how far out the support beam is to go, line up the beam to the desk top and then screw in all the screws. That sounds like a lot of work and a higher chance to mess up.

[@InspireLearnCook]

What do you mean by Fully extend the support beam ? I bought a XL top and not able to figure out how long can i extend.

[@AutonomousAI]

Can you please help me align it with the pre-drilled holes on the table top?

[@socomeonhome]

@@AutonomousAI "Can you please help me align it with the pre-drilled holes on the table top?" What are you talking about? This is not helpful.

[@elledoes9042]

You can skip this step. When you are getting ready to attach the top, you can align the beam with the holes in the back.

[@jsp5162]

For some reason the middle holes to connect to the top don’t line up. The sides too but not sure how to fix that

[@Laic]

If you got the side hole connect. Later just go ahead insert the piece it will adjust once it is in far eneough. Had the same issue. I taught same.

[@AutonomousAI]

It won't affect the stability of the desk so you shouldn't be worry about that

[@michaeldoko9459]

I have the Smart Desk 2 and on Step 6, the beam and leg assembly does NOT line up with the holes on each side and middle. It's close but no matter how you configure it, one side will be slightly off. Any advice?

[@AutonomousAI]

Pls kindly follow two points as below. 1. Pls lay down the desk frame and desk top upside down on the ground with a partner. 2. Loosen all the screws on the beam and match each hole on the beam and each drilling hole on the top. 3. Tighten the screws connecting the top and frame first and then tighten other screws

[@michaeldoko9459]

@@AutonomousAI Unfortunately, after lining up the holes on the beam (middle) with the holes on the top, the other holes will be slightly off (the side brackets.) Alternatively, if you line up the holes on each side (brackets) with the holes on the top, the middle holes will be slightly off from the holes in the middle of the top. The holes drilled in the top are NOT measured well.

[@arjunvasudevan6054]

This is a badly made desk. The holes on the top don't line up.

[@tedjohnson544]

Same here, the middle holes didn't line up for me either. I made a support ticket, but never got a reply. So I put the screws in the side, not all the way, pushed the legs as much as i could towards the center. On one side, i could see the edge of the pilot hole, so i just went it as best I could. The other side, I just screwed into the desk. Seems fine; but question why they were wrong in the first place (for many of us!)

[@maniraj_33]

Same problem, provided holes did not align. Had to make new hole in table. Hope the table withstands.

[@qiqisx1]

The middle 4 holes on the top don’t align with the frame. it’s around 2mm off!

[@AutonomousAI]

Hi Zhang, thanks for letting me know. Can you please try align the middle holes first, then do it with both side-holes later? Let me know so I can assist you better.

[@yuryd1527]

I pulled the wires of the keypad (control switch). Could anyone help me to know which wire from connector (RJ-50, 5 different color wires) connected to keypad electrical board (5 points: Sleep, GND, TX, RX, 5V)? Just open keypad and take a photo. Please share your knowledge, or photo!

[@symmieify]

Does this connect to the smart desk connect app?

[@GothicDragonX]

I am stuck at the finger snapping, I keep doing it but the table won't go upright 😕

[@AutonomousAI]

Have you tried the hard - reset?

[@GothicDragonX]

@@AutonomousAI It's all good, working now ^-^

[@afeudale]

Great desk, I just got one! In the video, you forgot to tighten the four screws against the support arms in the middle (after you have screwed the tabletop in place).

[@hyperrealhank]

I have an older smart desk and it doesn't have a dual motor, but has a long rod from one of the motors, please help

[@AutonomousAI]

Regarding to your issue please provide me your email so I can directly assist you with your problem. Thank you!

[@lucianneosideko5423]

Much more easier to follow than the included instructions. Thanks.

[@AutonomousAI]

Thank you for choosing Autonomous product. We hope you enjoy it ❤

[@shavkat_bek]

My desk legs are out of sync, one is slightly higher than the other leg. I could not adjust one while disconnecting other. How can I even them?

[@AutonomousAI]

Thank you for your question to Autonomous! Could you please help us to clarify which model of the Autonomous SmartDesk that you're having trouble with? Could you please provide us your email so that we could contact and offer it for free if your desk still under warranty. Or else, please contact us at [e-mail] and our CS agent will promptly support your case 🙌

[@ProfessorSerperior]

Hello I forgot the rubber pieces when drilling into the desk. Is it worth unscrewing everything to put those or any long term consequences? The desk is quite sturdy as is

[@AutonomousAI]

Hm... It's ok if you keep it like that. But if you have time, try disassembling them to make sure the top last longer ;)

[@Gods_Step]

Are the screws on the support beam suppose to be flushed?

[@AutonomousAI]

I believe I read your question on Instagram once. I don't think it supposes to be flushed.

[@haiyangsu9195]

Hey, just ordered mine today. Cant wait to receive it. May I drill some holes to install cable management tray under desk?

[@AutonomousAI]

If it is our Cable Tray then you don't have to since we install it to the frame - not the tabtetop. If it is not ours, I don't recommend you to drill it since it can violate the warranty.

[@MAJORCHANGEGROUP]

This video was sooooooo helpful 💃🏽💃🏽

[@raymondreddington5673]

does it come with the stuff to tidy away cables

[@AutonomousAI]

Yes, we provide some for you in the package :D

[@glenngenoway7990]

Is the price the same no matter which size desktop is selected?

[@AutonomousAI]

The Regular one will be cheaper than the XL one ;)

[@superleggenda]

Why does the Autonomous logo start with a Greek lowercase LAMBDA? That would make it Lutonomous…

[@JaneyLaney]

Would there ever be something in the worlds for a fully assembled shipped desk? I am not physically able to put all this together.

[@chandler_ph.x972]

it's hard to ship it fully assembled - some companies give you that option, not sure these guys do yet. try a friend or family member who can help you.

[@DragonPupEclipse]

The best thing to do is just assemble it yourself. I know it’s a pain at first but once you learn how to do it then later if you plan to assemble another desk then it would be lot easier.

[@GM_stokes]

If I can do it, you can do it !! Took me 4 hours alone. I think it"s impossible without electric screwdriver because holes are not at good places. Good luck

[@AutonomousAI]

Hi Guillaume, thanks for letting me know. May I ask which holes you mentioned in this case so I can assist you better?

[@jhonatanpinzon771]

The holes in the center. When you line up the beam to the holes in the side, then you notice the holes in the center do not line up with the center beam

[@AutonomousAI]

It's alright. Please go ahead and assembly it since it won't affect on the stability of the SmartDesk :D

[@abhimanyusingh9015]

There are no holes in my table top - what holes are we talking about here ?

[@DewTime]

I came here to figure out step 2. It’s not explained well at all in the instruction manual because it doesn’t say how to get around the cord. Also step 1 in the instructions is confusing because it doesn’t say how you know if the support beam is in the “proper position”. It seems that mine is already in the proper position but I think that depends on desk size.

[@adolfoartigas3249]

Thank you! This came in handy.

[@AutonomousAI]

I am glad that you find this is helpful!

[@JustinFisherTv]

Perfect timing my table top should be here tomorrow this video should help out a lot thank you

[@AutonomousAI]

Absolutely!!! My pleasure to help you

[@JustinFisherTv]

@@AutonomousAI After one week of use I have noticed anything you put warm on this desk leaves burn marks I will be in contact with you guys this week for a new table top free of charge or a full refund

[@mouradmarzouk8229]

None of the middle holes align…. This is extremely frustrating.

[@AutonomousAI]

Hi, we are truly sorry and I totally sympathize with your fatigue. Could you please provide me your order number and email? I wish to assist you privately with your issue.

[@jazandriz]

Ugh mine stopped working only one side goes up. so frustrated.

[@AutonomousAI]

I got ya buddy! Please help me follow the instruction in this link and let me know if you desk function well or not so I can assist you better ;) www.autonomous.ai/help-center/product/why-doesnt-my-smartdesk-raise-at-all

[@badvzn7934]

Used yesterday , 500 limit first come R-TAKE90

[@markusponce]

I forgot to put the rubber pieces in between the table and legs is it the end of the world?

[@AutonomousAI]

LOL not yet. It is protect your under-desk surface and avoid noise when the desk is moving up/down.

[@joemilord1155]

Just to add to all the other comments, the instructions on the beam extension are inexcusably bad. What was the point of not* indicating an exact measurement or marker for extension?

[@AidenFord]

I really need the XL version please make it available for Europe especially for France otherwise I'm gonna need to use a package forwarding services and it'll inevitably generates additional costs :(

[@AutonomousAI]

Thank you so much for your interest though at the moment I can afford :( I will try my best to make it happen in the new future. There are several shipping concerns which the team is working on the solution.

[@AutonomousAI]

I'll definitely note this with our carriers :( I am sincerely sorry for your hard time with our packages :(

[@dailydeathofficial]

@@Yaahzy1 I literally thought the same thing when I received my XL today.

[@Tury1799]

great help! thank u

[@AutonomousAI]

Glad it helped! Feel free to comment here if you have any notices that I should know ;) I like your avatar anw lol It's cute!

[@justinz.4069]

Nice logo 入

[@silntwaves]

Anyone else missing part C from their desk?

[@shawnlittle73]

I cant wait to get my Autonomous ‘CLASSIC TOP DESK’…

[@AutonomousAI]

Thank you for shopping with Autonomous! ❤️

[@carmellicadiz]

Your assembly manual wasn’t designed very well. The drawings and holes in the drawing don’t match the actual product, especially when adjusting the width of Item G of the smartdesk2. There’s also a big typo in the front. Please review your manual and fix it asap!!!

[@AutonomousAI]

Hi Carmeli, please accept my apologies on behalf of my team for the mistakes. We are in progressing of making a new manual. Hence, please bare with us and keep in touch for further information :(

[@goldiluckx]

Jesus the “extend the beam” is a nightmare

[@AutonomousAI]

If you need any assistance with it, please kindly reach us through our Help Center www.autonomous.ai/help-center

[@rayreese8924]

I most definitely didn’t get enough m screws...

[@AutonomousAI]

That shouldn't be a problem amigo! Go to our Help Center and ask our CS for 1 replacement package. You will be fine :D

[@basuv76]

You need an electric screw driver for sure without which you can not assemble it. My wife and me took almost 3 hrs to complete assembling.

[@AutonomousAI]

Hi Bhaskara, thank you for your feedback and we're sorry for any inconvenience. Having an electric screwdriver would be a huge help for sure since it's faster and requests less effort actually.

[@basuv76]

@@AutonomousAI electric screw driver is a must as the given holes are not aligned. One definitely need to drill additional holes and we did whatever minimum no:of holes possible.

[@AutonomousAI]

@@basuv76 we noted your valuable feedback and once again thank you for choosing our desks to be a part of your setup. If you need more assistance, we're happy to support you

[@arjunvasudevan6054]

This is a badly made desk. The holes don't line up properly on the Desk Top in Step 6.

[@AutonomousAI]

It happens sometimes I admit. If you have that issue, please reach out to [e-mail] for further assistance.

[@surbab07]

After reading the instructions that came with the table , I have a lot more respect to IKEA. Do a better job guys when you charge top $.

[@BrendanxP]

Using code; "R-9752bb", I was able to get the desk for very cheap!

[@basuv76]

This desk is good. But in case somebody does not like it for whatever reasons and needs to be returned, the desk has to be dis-assembled, packed and returned. This is a huge task and should be simplified. May be Autonomous should take as it is.

[@AutonomousAI]

Thank you for your comment. We have noted this idea.

[@artakmeloyan5774]

Oapo

[@dodgethehell]

step 1 makes no fucking sense. there is no such thing as "fully extend support beam". that fucking piece can be slide off all the way.

[@authormcarthur35]

I read some of the negative comments on here as I was building my SmartDesk 2, and I can understand their frustration, but I ended up building my desk successfully regardless. Sure, it was tedious during some steps and the parts weren’t labeled in my package, but you just have to be a little more patient with the Autonomous desk. Even though the holes aren’t in the exact, perfect-to-the-T places they need to be, it is still very much buildable. Come on, snowflakes! Put some elbow grease into it 🤣🤙🏽

[@AutonomousAI]

Thank you so much for your thorough feedback! We are doing many testing to make everything related to Autonomous more diverse and cooler XD If you need further assistance, comment here!

[@moltov313]

Yeah don’t buy this desk unless you are prepared to do some heavy DIY. Nothing is practical.

[@AutonomousAI]

May I know what kind of problem you are facing with?