Award-Winning Clothes Doctor Ticks All BUT One Box | Dragons' Den

Seamstress Lulu O'Connor from Cornwall is the owner of Clothes Doctor. She gave up a busy life in London to run her business. Lulu is seeking an investment of £70,000 for 3% of her company. What will the Dragons' think of the equity stake on offer?
An international sensation, Dragon's Den features entrepreneurs pitching for investment in the Den from our Dragons, five venture capitalists willing to invest their own money in exchange for equity.
Season 17, Episode 4
#DragonsDen #Seamstress #BusinessPitch

[@Thepopcornator]

$70,000 for 3 percent of a business that's lost $350,000 over the last two years and expects to lose another $250,000 this year before potentially breaking even next year. What a bargain.

[@andipandi5641]

yes if there was any deal to be had - dragons would be wanting at least twenty times that..

[@Technicallyimright]

£3 for 70,000% would be a more realistic deal.

[@jechtx7368]

Adding the £70,000 to this business would be like dropping a drop of water on a hot frying pan

[@malbarlow4991]

i think money doesnt mean much to her ! she will probably go back to finance

[@re7416]

Wish u'd talk in £. B/c 💵 70,000 and 💷 70,000...(which is what she asked for 😉)...are VERY different.

[@catman2484]

I think the only chance of saving her business is to take the clothes that require her service, and attach a Flow Signal to them

[@replicas10]

😂😂😂 That's the funniest thing I've heard for a long time

[@mullenio4200]

Nice one. 😂

[@Lara-tm5nz]

🤣🤣🤣🤣🤣

[@adammarshall1011]

You win

[@aartadventure]

A deep burn that only Dragon's Den fans understand. Nice one mate!

[@BatmanDream]

Theo was spot on when he said to the other dragons at the end: "she never heard One. Single. Word."

[@johnchapmonkey8933]

Deborah was spot on clothing repairs is very easy to find, many dry cleaning shops do it besides stand alone.

[@sneha-ps1hc]

I mean groceries are easy to find too... But we still order them online

[@johnchapmonkey8933]

@@sneha-ps1hc fair comment however the prices this lady charges are a lot more than you pay for delivery of groceries

[@sko1beer]

parents worse nightmare losing all that for that

[@Voicist]

@@sneha-ps1hc Difference is, you don't send your groceries across the country to then have them sent back to you. Consumers want convenience _and_ immediacy, which means if it's a choice between taking your clothes to the post office and sending them away, or taking them to the dry cleaner's literally next door, then the latter wins every time

[@jumble-1238]

First of all I thought she was just looking for website views by showing it on tv but the fact that she’s already lost £600,000 is crazy.

[@peterd788]

In my part of Manchester there's a clothing repair shop that's teamed up with Uber to collect and return clothes needing adjustment or repair. Shops like that are everywhere.

[@sexyhomeowner9345]

I've seen the same with cobbling services / shoe-repair.

[@thedappercook]

This is an old episode don't forget

[@spxrz2892]

@@thedappercook cant be older than the fact that these shops and tailors are everywhere. £150 to repair some trousers… just buy new ones

[@thedappercook]

@@spxrz2892 they've always been everywhere hence her business didn't do well. This is a 2019 episode. So a few years ago. Tailors have been around for decades

[@spxrz2892]

@@thedappercook exactly. Not sure what she was thinking setting up this business. She over complicated a simpler way of doing something just because nobody else was doing it!

[@readmycomment3157]

You can buy a small local dry cleaners business for £25k doing more revenue that shes making here. Her ego is ridiculous.

[@IAmTheJayster]

Don't know why she thought such a mundane idea would go from 6 figure losses into decent profit. This screams cottage industry

[@jeremy5939]

Yeah this "cottage industry" now has partnerships with Ocado, Harrods, Net-A-Porter, Hush, Whistles, Gant, Johnstons of Elgin, John Smedley, Karen Millen, grew 270% in 2022, and their second raise attracted £1m investment.

[@MADMAX7330]

£150 to repair a pant 🤭 Woman, my pants cost $13 and I run them to the ground in a year.. Let me know when a repair is done in $5

[@jimmorrison8203]

Should be the top comment

[@edgovan1]

@@jimmorrison8203 You aren't her target market. Her target market are people with more money than sense.

[@BenjaminGoose]

The tiniest bit of research would have told her that what she's offering already exists *everywhere*.

[@jeremy5939]

The tiniest bit of research will also tell you that NONE of those businesses operating "everywhere" are big enough to do what the Clothes Doctor is doing now - forming partnerships for these services with Ocado, Harrods, Net-A-Porter, Hush, Whistles, Gant, Johnstons of Elgin, John Smedley, Karen Millen and more. Probably why they grew 270% last year alone and attracted £1m in their second raise last year. The company is hugely successful now.

[@rumourhats]

The Car Doctor sequel we all needed

[@MuslimChocolatier]

😂

[@MrSimonwitney7]

She made so much money in her financial trading job that she just doesn't appreciate money anymore. I imagine that she has always been good at making money at her financial job, so good in fact that she never had to learn to manage it well when she was the one actually in charge of a business.

[@malbarlow4991]

well put

[@t60njw]

I will second that. Well put

[@dac8939]

What was her networth

[@david9180]

Nobody loses 600 thousand without a bruising unless they are deluded

[@lizclegg7556]

@@david9180 And she is deluded .....

[@edgovan1]

Clothes Doctor and Kardoctor should team up.

[@Shrooms-up6sv]

i have a funny knocking sound coming from the trunk of my car and i've ripped my trousers.

[@giorgosgoulandris116]

@@Shrooms-up6sv lmao 😂

[@kuribae]

​@@Shrooms-up6sv take it to the garage

[@stevesalt9005]

Deborah was spot on. Too much money too soon. If you've only got £1 and you need to turn it into £2 or else you'll starve then your dam sure gonna watch every penny of that pound.

[@adedaremayowa1347]

Sometimes too much money is a problem- Debra Meaden 2022

[@georgiaolivia91]

Debra I’ll give you my sort code and account number then

[@seanjosephhayes]

She’s right. Keep putting more money in to try and chase the losses, like an addicted gambler, but with no sign that it will come good.

[@lizclegg7556]

Yes, that's a very true and shrewd comment by Debra.

[@Deadhammer218]

*Deborah, not Debra

[@adedaremayowa1347]

@@Deadhammer218 haha 😄

[@dominich2263]

SEAMS like a poor investment

[@Ken-P]

Lulu's business "London Apprentice Ltd" which trades under the name of "Clothes Doctor" is still active but judging by the last accounts showing on Companies House (March 2021) it doesn't appear to be doing very well.

[@dac8939]

Can not tell by accounts alone on companies house. They could have taken large payment in salaries and it does not show so much information to determine

[@littleboots9800]

Apparently it's just the eco friendly detergent now.

[@jessbarnes8521]

If the figures are correct, she should go back to the city.

[@johnhewett9483]

I feel quite sad for this woman who clearly has her head in the clouds. She needs protection from herself.

[@andipandi5641]

her head in the clouds and our chins on the floor..

[@michaelwallden7261]

she is tough and have been in business before, dont feel sorry for her

[@gerardford9706]

@@michaelwallden7261 not really. Many entrepreneurs become delusional over one success and think they can make it happen again and go into a downward spiral of debt because they think they're gonna make it

[@alanw4589]

Yes, she urgently needs help. Hope she's ok.

[@redblade8160]

John Hewett. She's stitched herself up!

[@redacted7634]

These prices are insane!! You can take your suit trousers to a tailor and get them repaired for less than £180 🤣

[@967mviews2]

This business will be flushed down the Lu-Lu.

[@snowingonmtfuji]

The company's website is still up and running but it seems they moved away from mending clothes to focusing on eco-friendly detergents

[@brendanfarthing]

They still do the repairs. It’s on their website with prices.

[@DEDEBC4L]

Why are you such a liar brad?

[@TJ-jw1wm]

@@DEDEBC4L goodness me

[@jeremy5939]

@@DEDEBC4L Aw Brad's not a liar, he just has feeble reading comprehension skills.

[@longq5198]

There we go, add green friendly to products and services for the crazies to eat it up.

[@supertramp6011]

Who would spend £150 to repair a pair of trousers? If you have the money to buy £1500 suits, there is no way you would get into this, no matter how eco friendly you want to be seen to be seen…..how did she ever have this amount of money to play with? It’s baffling really…

[@lizclegg7556]

How did she manage to get third party investors to put £464,000 in? By smiling prettily at them? She seems totally delusional and the whole thing seems to be a vanity project, so that she can go to dinner parties and say, "Hey, I'm Lulu and I'm a disruptor". Traders in banks don't know anything about business and they don't know how the money which they trade is made.

[@MuslimChocolatier]

Exactly!

[@carolineb7796]

Spot on!

[@CCPlaetean]

bingo

[@patheally]

Frankly, I'm sick of these industry disrupters. Stop disrupting industries!

[@CuddleSeason]

Some industries need to change for the sake of Mother Earth

[@amshuchitrakar4424]

they didn't even talk about her 2.3 million dollar valuation

[@Technicallyimright]

£3 for 70,000% would be a more realistic deal for this utterly failing business.

[@jxcxbshxnkz445]

What is this woman thinking?? Easy to replicate concept and the amount of money she has lost is absolutely ridiculous, I don’t know why she thought she would get investment. Waste of the dragons time

[@paulstannard7985]

For someone that worked in financial trading she understands nothing about profit and loss and balance sheet. Totally unphased by the fact that her business is bleeding money at a terminal rate. Disrupting the market place - she read that in a marketing website. She is disrupting nothing except her investors bank balances.

[@friendlypiranha774]

Yes Paul, typical millennial. Absolutely clueless but thinks they are ruling the world. There are at least a dozen if these types of shops within a 15 minute drive from where I live. Choose a direction... Yes, there's one. Peter's face at 8:40 said it all... "Just get out of here". Theo's words right at the end... Spot on the mark.

[@redblade8160]

She has become obsessed like a losing gambler on a "fruit machine" by thinking that the next spin is going to be the big one.

[@ifwecouldvote]

I don't understand. Every city, every neighbourhood has at least one, possibly dozens of places to get your clothes repaired. Why would anyone go online to do it? It's introducing a new level of complexity to something that is very simple. It's like saying I need a bottle of milk, and going online instead of to the local shop or garage.

[@adedaremayowa1347]

That smile from Sara Davies

[@JazzyMarineVet]

Isn't she just a marvelous a marvelously beautiful lady.. I'd I'd love to get a cup of tea and get my nails done chatting with her she seems like a really cool chick

[@jbiz6626]

I'd take her to lego land Windsor and have a lovely lamb lunch together.. and then back to my place

[@carriebizz]

I'm with Debra I just don't see this working. This is insanity! You need to try stuff on too to make sure of the length for starters. She needs to stop putting money into this, she's insane.

[@BenjaminGoose]

Who is Debra?

[@pinhead1990]

Woman in red suit

[@eddiemglass]

Lulu's business is sew sew.

[@sdftyuiouytrew]

>entrepreneur makes eco-friendly claim >camera cuts to deborah nodding every time

[@essie-mac]

Deborah is a fine example of growing old gracefully 😊

[@zachaphina3140]

She looks like an old granny

[@TheEsotericProgrammer]

It's all the infant blood she drinks

[@Poohtle]

£150 for suit trousers? You can get a nice new suit for that with change to add a shirt and tie!!

[@lostinlife647866]

I think Lulu went a little cuckoo !!!! We planned to lose 600,000 pounds this was part of the big plan !!!

[@ianoliver7271]

Well, it's what we'd call NOT a rags to riches business!

[@Technicallyimright]

How can anyone say they are on track to do £200k *revenue* this year and then the next sentence ask for £70k for 3%? And then to be losing £250,000 each year….her whole business isn’t worth £70k. Deluded. These people obviously have no concept of the value of money; easy come, easy go,

[@justanotherviewer4821]

"Award Winning"... that is where all the money has been going. She calls it marketing, but it was buying awards. £62k T/O? She has done well to have this lifestyle business that others fund

[@iranicus3393]

Award winning in charity events probably

[@joewas2225]

You cannot buy awards like you can reviews.

[@littleboots9800]

@@joewas2225 you can. I saw a programme about it once, food and wine particularly.

[@myeyesarespiders]

'I've got a rip in my pants' ClothesDoctor: 'Take it to a tailor, mate'

[@seancharlie8476]

Poor Lulu, she can't see the business is destined to fail

[@redblade8160]

Sean Charlie84 She can't see that she does "not" have a business and her idea failed a long time ago.

[@RobTheSquire]

In Stoke on Trent there's a business not far from me where they do repairs and alterations near me....I even got my motorcycle jacket repaired there too..

[@Darksword-786]

Her business isn’t unique and so easily to replicate, she thinks she’s disrupting the system but has she though. The answer is no.

[@nobbystyles4807]

companies house says this company was dissolved in 2017. she had a fast track career making good money and spunked the lot on a vanity project. shame.

[@Kysen10]

Traders = professional gamblers. So it's no surprise that she is losing money hand over fist and still going full speed. Utter delusion.

[@hennievanderglas3961]

My gosh, I have a seamstress who mends and repairs clothing for me. She even does a bit of tailoring and it all costs me but a few euro’s! When something is a bit more difficult to do she only charges about 15 euro’s! She is very meticulous and I am very happy with her. I don’t understand this woman one bit….

[@thedappercook]

Love these older episodes, I have watched every single episode there is of this wonderful show.

[@techtitanuk5609]

It's not old

[@dansanders2002]

I think this is only a year or 2 old. Sara is pretty new

[@thedappercook]

@@dansanders2002 correct. That still makes it an older episode and Theo returned in September 2019 and it's mention Theo has "returned" in this episode and he only returned for 4 episodes of this season. Sara replaced Jenny Campbell in early 2019

[@ellenkarlsson9490]

@@thedappercook How is an episode from 2019 old when the show started in 2005???

[@thedappercook]

@@ellenkarlsson9490 jesus you lot are pedantic. It's an "older" episode. These aren't new 2022 episodes meaning they're "older" episodes. Hope that helps

[@rf159a]

According to Google she is still in business!!

[@redblade8160]

Lulu does not seem to realise that she's throwing good money after bad and she’s really flogging a dead horse!

[@janfransdevries8032]

Alteration and Restoration treatments? Man I feel like I'm playing Skyrim again.

[@Midnight_Freefall]

"I think that's some form of glue" -Theo

[@MikeStarKaraokeUK]

They should do a special episode with 17 Dragons to pitch to🐉. 1. Nick Jenkins 2. Sara Davies 3. Peter Jones 4. Piers Linney 5. Richard Farleigh 6. Rachel Elnaugh 7. Simon Woodroffe 8. Kelly Hoppen 9. Tej Lalvani 10. Touker Suleyman 11. Deborah Meaden 12. Theo Paphitis 13. Duncan Bannatyne 14. Steven Bartlett 15. Jenny Campbell 16. Richard Branson 17. Alan Sugar.

[@carriebizz]

Totally agree with the dragons

[@Marsalien100]

Girl: "I have a fresh new business. I hope the Dragons like it." Dragons: "Are you making any money?" Girl: "I'm on track to lose $1,000,000 of other investors' money" Dragons: "I'm gonna listen to you until I hear something good before I say I'm out".

[@BabylonCentral]

OMFG. This is nutty. All the right words. And not a single buck of profit.

[@redblade8160]

When I need my clothes washed or mended I just take them to the local Oxfam shop and then buy them back for a few shillings!

[@shaldana]

That's such a weird market to think you own it. There's a zillion people who do repair work like this from their basement, do it themselves, have a friend do it, or take it to one of quite a few shops around that do it. There's a mall 7 minutes from my home that does lovely work for a fraction of what she's charging. And to top it off, I don't have to mail my clothes somewhere, which is just weird. I can't imagine taking a £400,000 loss in 2 years for seamstress work. That's insanity. The comment of her having too much money too fast is spot on.

[@jarednil69]

Many people work their entire lives and not earn $600000 pounds.🙄🙄🙄

[@alwynbth1]

I have a Dsquared2 leather jacket which cost me £2000. I went to many places in London including Harrods but no one can fix one of many zips on my leather jacket. They want to replace all of my zips with their available stock but it will ruin the jacket. I will give her company a try & see if they are unique.

[@aconcernedcitizen6056]

Some people really do have more money than sense ☝️

[@kau54r]

@@aconcernedcitizen6056 money is relative. If he wants to spend £2k on a jacket so be it.

[@janlassen6101]

@@kau54r No jacket on earth is worth 2k.... It's just a status-symbol ''I can throw way 2k, like it's nothing on a jacket, i am more important than you''

[@catman2484]

@@janlassen6101 grow up, petal

[@janlassen6101]

@Shelly Sayers Spending 2k on a jacket, THAT is silly.

[@mullenio4200]

I have no idea why people throw hundreds of thousands of pounds at something like this. I can only think that the more they throw at it, the more they need it to work until they implode.

[@jamesflames6987]

Pretty and assertive female CEO. See "Theranos".

[@tubester4567]

Yeh Pretty privilege.

[@bazalinco]

This is probably the worst I've seen from all the dens/tanks, considering the ask, the revenue and the losses.

[@anovosedlik]

There HAS to be something more to this...right? She said 'award winning'...what was the award for?

[@Partyanimal1066]

Having lived in Cornwall for years ,it’s very easy to think that your business is doing well because people lose track of what is going on in the rest of the Country. The most commonly used expression is that things will be done ‘dreckly’,.not a bad thing if like lots of people are happy ,but not over the Tamar.

[@hommefataltaemin]

Oh?? What happened to Touker? He’s gone and Theo is back now? They look so much alike I didn’t even notice at first lol

[@paacer]

£150 for an invisible mend on a trousers . You could buy 6 trousers for £25 in M&S for this amount . Plus who is going to go all the trouble of finding a suitable bag to put them in , then walk down to the Post Office, queue up, pay the exorbitant cost of postage these days and wait for them to be delivered back .

[@MasterJTLS]

This just seems like a case of someone who is passionate and has an idea who has thrown everything at it and believes if you throw everything at it and pour a ton of money into it; it will make it. When in reality she's not done her research and has adventured down a very very long path which leads to nowhere and she probably now feels she's at the point of no return. I'm honestly worried for her. I feel she's going to have to find a way to strip this all down, take a ton of loses on the chin and find a spot where it ticks over and is a modest income for her or find a buyer and run a mile. I'd be tempted to see if the current share holders want the rest of the stakes in the business for cheap and reduce some damage limitation.

[@xEvilNeverDiesx]

Most expensive pair of jeans I ever bought were around £90, I bought two pairs and never felt right about it, just felt like a waste of money. I can't imagine spending over £100 to fox a pair of what I wear now, witch is usually cargo trousers that cost just under £50 and they last years. Can't get my head around spending so much money on clothes. Maybe if you buy a really nice expensive suit for special occasions, or if you work in a really high end job then yeah I can see why you would spend the money on a really nice tailored suit, but for the average joe it just isn't worth it.

[@mooseygoosey9720]

Can't wait to see what happens

[@JazzyMarineVet]

We can guess what happens, they go bankrupt

[@Dieterbe]

Sounds like this clothes repair business.... is beyond repair

[@theheadshotstudio9254]

Her facial expression is one of defeat, even if she cant admit it to herself.

[@davidloughlin2238]

I agree, at one point it seems to hit her that this cannot work. I have had moments like this in business, where I realise through discussion that an approach i thought was bullet proof is actually full of holes.

[@sophocles8761]

I get the feeling she doesn't care - too much money and just loves the attention, the photo shoots and the 'start up' image

[@withgoddess1119]

I think its one of delusion...

[@Pickyjonez]

DEAD EYES

[@carolineb7796]

I think it’s one of derision - she can’t fathom why these savvy investors can’t see the huge potential of her (massively failing) business. Theo was spot on when he said he bets she didn’t hear a word of what they told her. Delusion and reckless with other peoples money.

[@EltonJ1981]

Like many of today's young people. They get complimented all their lives and believe their praises. Pretty girl but not too smart leaving her high paying job for this.

[@jamest3336]

Her attitude was good in the end though, just somewhat delirious

[@Henry-cf4oo]

Theo: Lulu, how are you funding this? Have you got a fairy godmother? 🤣🤣🤣

[@carriebizz]

Yeah its Touker with his magical warehouse space 🤣🤣🤣

[@Xwolf15X]

hahaha VERY FUNNY EMOJIS :DDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDDD

[@dac8939]

Husband. Banker

[@katerinapatiniotis5598]

Sugar daddies...

[@nigel3455]

She walked into the den with no business, which makes her a genius getting compliments at the start for how well she pitched.

[@draculastraphouse7863]

Such a genius that she thought this business idea would work

[@BDogs10]

I’m serious. Imagine being married to Lulu. You couldn’t get your point across about anything, no understanding, no acknowledgment. & a Partner could be dragged into some serious financial dilemmas.

[@MrBradfordchild]

Well, lets not forget the room full of happy seamstresses who made some good coin for a while.

[@RedLukey]

I think the Dragons are wrong. Saying you can just go to the dry cleaners in the 21st century is dumb, why have Deliveroo when i can just walk around to the local takeaway shop?

[@sneha-ps1hc]

I mean we do order groceries online even though we could just go to the market and buy some ourselves, or like order stuff frm amazon which we can get in our nearby shops. This is how it is and i think getting our clothes fixed online is a g8 idea.... Like i get it the numbers are not impressive at all but the idea is not bad

[@2A.Freedom]

Right, but you're ordering from established local companies who have been in business for decades. If you were to take an already established seamstress/alterations business and offer online ordering and local pickup/delivery services, that might work. But to send your clothes to a business in another state and have them send them back, seems like a waste of time and money.

[@BostonPower]

720P ? THEY NEED TO FIRE WHOEVER PUTS THESE VIDEOS UP AND HIRE SOMEONE DECENT

[@enchanted_blue9807]

There is a shop in Ireland called the Clothes Doctor been going for years

[@alexpegler465]

I earn more than she turns over in a year with a giant team of seamstresses. Well done me.

[@ThePrimeMinisterOfTheBlock]

Oh no another "disruptor" 😂

[@ThomasM-xo3ze]

Peter says im here to invest and then delacres himself out

[@rcl8793]

The packaging and gas used to transport, offsets the ecological benefit

[@sanjuansteve]

She should add to her services accepting donated clothes to repair / upgrade them and to sell some items and donate the rest.

[@kinghrath]

Cleeantel. That's a new one.

[@sairacoolification]

The business is practically hemorrhaging money - the only way I could see her business actually working is if she shut down the workshop and focused only on selling products that extend the life of your clothes.

[@olijackson3870]

I can't even be bothered to return faulty products that I spent a lot of money on by mail

[@GayeDenyer]

She's had the last laugh because Clothes Doctor is now a hugely successful company, their eco clothes cleaning products are sold everywhere.

[@supertramp6011]

She seemed absolutely lovely, but slightly deluded. I hope she does make it successful, or something else. I’m sure she will, somehow. 👌

[@jacobthorpe4316]

She hasn't yet.

[@jeremy5939]

@@jacobthorpe4316 Um she absolutely has. Clothes Doctor grew 270% last year alone, trades internationally online, attracted £1m on their second raise last year, and has partnerships with a long list of major retailers and clothing companies. Try doing some research instead of using your imagination.

[@BenjaminGoose]

Nothing you said is true. Troll elsewhere.@@jeremy5939

[@RockyDave]

...So I can get my trousers repaired for £150? ...Cool!

[@yebo-gogo]

Her poor investors were bamboozled by the word "disruption", and they have lost their shirt. I'm gobsmacked.

[@Deadhammer218]

They didn't ask very interesting question that might be the answer to all the fundraisers. The question is: *Do you pay yourself a salary* ?

[@BenjaminGoose]

How do you know they didn't ask? These pitches usually last 2 or 3 hours.

[@Deadhammer218]

@@BenjaminGoose I can go only on what I see. If they did ask her this and didn't broadcast these 10 seconds it's a big shame, cause either she makes a living rising fundraisers for her inefficient company, or is very delusional person.

[@MindSetReset]

A good idea but those prices need to be scaled down...fast

[@michaelbrandt5416]

I would never consider repairing anything in the field of clothing, but that is due to the fact that i buy cheap and never go for any expensive brands. D0n´t see a potential here.

[@Uvray]

"Clearly very clever" I'd have to disagree with that. I'd say not very clever at all. Clothing repairs on a market stall make better money than this young lady.

[@b-dogs1038]

She might be good in a large Company,made some money & therefore thinks She’s got what it takes. nah, it’s different on your own

[@Partyanimal1066]

So does Johnson’s the dry cleaners.

[@CuddleSeason]

Lol 100ks of loss “I want 70k for 3%” 😂

[@jamest3336]

Disrupting a local 5 mins service by making a website

[@2A.Freedom]

My city has probably 30 alterations businesses that'll do just about anything to my clothes...