Bernina Jeff upper thread display no thread how to fix check spring 770 790 DIY no top thread error

[@paulettefile2820]

Thank you so much for this video! This "no thread error" has been driving me for crazy for a long time. My Bernina manual has no information on why this happens or how to fix it. I am so grateful for your straightforward, easy to understand explanation and fix.

[@sharonpalmer1358]

Jeff,you are amazing. Thanks for helping us older folks fix this instead of hauling the heavy machine for this easy fix. Our fix it guy always says bring it in! It’s too dang heavy! Ha. Keep up your great help!

[@70acres]

I absolutely LOVE that you show us how to do simple system checks/repairs/adjustments. I was at a Bernina Mastery class and the teacher and the mechanic were there. I stopped to clean my machine and found a lint ball behind where the bobbin housing is. You had shown us that handy dandy thin tool to get in there to remove the visible lint. I pulled it out and the teacher looked mortally wounded when I stuck it in there. "You CAN'T do that!" I said I could and that a top notch Bernina mechanic named "Bernina Jeff" showed me how. The mechanic rolled his eyes at her. I got a huge lint ball out of there and then went to oil the machine with your oil bottle. The mechanic's eyes lit up! He really wanted one so I gave him your website. The teacher was also upset that I could buy/use oil that wasn't from Bernina. I showed her the video where you tell us what kind of oil that magic liquid is! I am very mechanically minded, grew up in my dad's auto repair shop. I love machines. I also have a brain and would never attempt to fiddle with any of the electronics. Thanks for all the tips and tricks!

[@pamclose2638]

I have watched all his video but missed the tool for removing the lint behind bobbin. Which video/ tool was that? (I have almost everything from his shopify store already)

[@Elainemorriscvg]

You are so correct. My local shop takes 6 to 8 weeks to even look at your machine and starts at minimum $110 and it isn't enen fixed and something else will be broken! It is ridiculous and another 6 weeks to fix the error message they created! Sad

[@pamziemann4925]

I live in Montana 2 hrs from my Bernina dealer and I have been fighting the upper thread sensor for a couple months. The first time I disabled and then took to dealer for repair. They said it was full of lint and showed me how to blow canned air in the front slot. That was never the problem, it stopped working almost as soon as I got home! Today I found your video and had my machine fixed in about 10 minutes! Thank you for your detailed tutorials!

[@melissaterhune3439]

Thanks Jeff. This video helped me fix my check spring. I'm disabled and getting my machine in the car and a 2 hour round trip to the shop is a huge undertaking. I also helped another lady online by directing her to this video. I appreciate you giving us hints that help our machines run properly!

[@berninajeff]

Thanks

[@capedoryus]

"here's something you might not know" is an understatement of you most fantastic series. Love it.

[@angelroost]

I appreciate this level of help and I did all the steps...everything was in place. I've had a Kaffe 770QE Plus for 2 day and got the empty thread message repeatedly. I have had a 1230 and 1530 for over 30 years and never had to open either one up so this makes me a little nervous about my ability to just sit down and sew all day. There's an old saying, you can''t own 1 Jaguar, you have to have 2 so you have one to drive while the other is in the shop. So I drive a 2010 Rav4 that never breaks down. I hope I don't have to wag 2 machines to retreats so my sewing won't be interrupted. :)

[@s.s.2875]

Jeff - you’re the best - ! Keeping us up ‘n running’ out here - ! I very much appreciate you sharing your knowledge!! 🤗

[@berninajeff]

Thanks

[@irenemoreaux4446]

You just saved me from driving two and one-half hours to the repair shop. I SOOOOO appreciate your classes. I try to watch every single one of them. I need to call and place an order for a few things from your store.

[@mybestofutube]

I just bought a Bernina 790 crystal edition. I have been getting that error ever since I got that machine and had no idea. I just X out of it and keep sewing. It keeps coming back on. Sometimes I turn the machine off and back on and it stops for a while. Thank you so much for posting this video!! Now I know what is the problem. I was beginning to think I got a bad model (and you know how much they cost)!! I'm going to turn my sensor off until my next trip to the shop. Your teaching is wonderful!

[@audreyderby7638]

I cannot imagine ME fixing that inside….not even taking the end off. You are amazing…and so much help. Thank you!

[@suesweeney5952]

Jeff, we can always count on you to give us good information.

[@wendybain4300]

Thank you Jeff! This happened to me the other evening just before I left on vacation. I was going to phone you when I get home, but now I will just turn the sensor off. I was baffled because I had a full thread spool and great stitch quality!

[@conqueringmountscrapmorewi2509]

Hello! I have had two busy days with sewing and grandkids and now I get to sit with my hand quilting and watch! You are such a wonderful treat to listen too and so knowledgeable. I hope you have a beautiful and creative week ahead! Thank you for posting this video!

[@ConstanceGartner]

GOD BLESS you, Bernina, Jeff!

[@LinThompson-p8t]

I really appreciate your videos! They are so helpful to me! Thank you for your time!

[@janehawks6807]

This just happened to me yesterday, exact same message and I had no idea what was going on. Thank you so much for this information.

[@pamclose2638]

By Annie stiletto is a game changer. Love the screwkeydoo too. And the scissor holder is wonderful. I love all the gadgets BJ sells in his shopify store. Oh and the little 2$ clip is priceless in the value/utility it adds

[@saraazain2406]

Once again you help me fix a problem. Thank you so much for all the videos you do.

[@helenmitchell]

Thank you so much for explaining why I keep getting the error message indicating no upper thread. I didn’t repair it but shut the code off as you suggested and it should get me through my Christmas project.

[@MOLI90]

Thank you Jeff for your generosity in educating us all on our Berninas. Please notice that the description box for your shopify address is misspelled. It reads Bernna-Jeff

[@paulettemorris1571]

Thank you so much for all your great tutorials, they are so helpful. My machine keeps telling me there is no thread and without your tutorial I would have been lost. I can turn it off with the settings but I don’t know about fixing the flag but I’m gonna see if my son can come over and watch the tutorial and help me fix it. Thanks again, your the best!

[@berninajeff]

You are so welcome!

[@lindastevens8392]

Thanks, Bernina Jeff. Great video. I struggle every time I have to take that dammed head cover off. I'll be referring to this video the next time I have to do it. So far my spring continues to perform well (knock on wood). No, I didn't know I could change to zigzag on the fly (if I have the correct stitch plate for zigzag in place, smiling broadly). You DO have some very cool tools! BTW, I bought an LED light bulb from you for my 830 Record and WOW! Let there be LIGHT!!!

[@spat7378]

I had this very problem just yesterday. I turned the machine off for about 15 seconds, then back on (reboot), and then removed the thread and rethreaded it. That fixed the problem. After watching your video I took the head cover off just to check the spring and all is fine. I suspect in my case my thread just jumped out of the spring. But at least I know what to look for in the future. Thanks!

[@Quiltycat-dq3ys]

Woot! This just saved me a trip to the dealer! Easy fix, if you know what to look for. Thanks, Jeff!!! :)

[@anngillett3022]

Thank you for taking the time to make these videos. Very very helpful. Your the best.

[@melissalavey]

You are amazing. Thanks for showing me what was wrong and how to fix it!

[@gillianwhaites5974]

I learn something every time I watch.

[@agnescarr9226]

Thank you for all your information, Bernina Jeff! You are always informative and helpful. Your sewing classes must be amazing. You always keep us informed! Thanks, again! 😊

[@lucilledaub5991]

Thanks Jeff for your helpful video.

[@anniebodos]

Thank you so much for sharing your knowledge with us. You are so awesome 👏 with how you care about the problems we as sewers might have with our routine sewing. ♥️

[@janetimberlake3302]

Bernina Jeff “Thank You “ for your tutorials! I will be needing to buy these new tools that will be very useful for all of my sewing machines. Thank You 😊

[@jeandeuel1073]

Jeff, your videos are very helpful and very clear. I appreciate the time you take out of your day to provide this information even when many who view are not your customers. That’s excellent service and greatly appreciated by me. I do have a question regarding problems with the winding the bobbin on the 790. I’ve found that although it is easy to wind, it can cause problems with bird nests on the underside. Can you provide a video that offers the correct way to wind the bobbin for consistent sewing quality? I’ll be most appreciative. Bless you!

[@berninajeff]

You might be winding the bobbins fine. Little nest on the bottom side are from the tails of threads at start. Pull the top thread to the left under the presser foot every time you start to sew even hold on to it

[@paulaisaac8082]

Thank you for this. My machine has been driving me nuts doing this.

[@Stella7d]

Amazing video! Thank you so much for sharing this info.

[@debcarry1217]

Thank you so much for the helpful videos, they have saved me quite a few times. I am at least 70 miles from my technician to fix my machine. I do have another question, since I have the 770QE with the embroidery module, how often should I take that top cover to off to vacuum inside there, if any? I use your oil and make sure the bobbin area and the case are oiled at least once a day. I want to make sure I can keep my machine as clean and free of problems since I wait once a year to have the maintenance on it.

[@tracyfrost]

Thank you Jeff now I understand why it does that.

[@tiffanibishop9687]

Thank you for the helpful information! Question for you…I have a Bernina 640. It was skipping stitches and the upper thread was shredding. My dealer serviced it and said it was fine until about 35 min into an embroidery sample when they said the check spring broke. They are telling me because of this I have to pay for a new the top tension unit to be replaced. Can the check spring not be replaced individually?

[@anndc1]

Thanks for this info .. i just took my machine to a.local shop and the said the thread sensor was turned off, but I had no idea how that had happened or how to rectify it... Now I know!

[@berninajeff]

Glad it helped

[@tatyanasurenyan-krech6372]

I had this problem with the spring. I’ll look at this. Thanks

[@tammybenicewicz7538]

I would love to see a video on the tread cutter please and thank you so much for all of this information. I have an 880 plus crystal. I am still very new to this machine and would like to know if there are some tricks/fixes with this machine??

[@berninajeff]

Not many home fixes on the 8 series.

[@tammybenicewicz7538]

@@berninajeff Thank you for getting back to me. I love watching you on here, again Thank you sir.

[@katerynachorna7737]

@@berninajeff may I ask you a question, I have the same problem on my Bernina 880pkus, any suggestions how I can fix this? Also my needle thread stopped working. What’s the best option to fix this? Any suggestions would mean a lot! Thank you

[@berninajeff]

@@katerynachorna7737 The 880 has very little that you can fix you will have to bring it in, they are notorious for broken check springs that may be your upper error the bobbin out message might just be the mirrors on the bobbin are worn or the sensor is full of lint. Jeff

[@kimyarauz9729]

Thank you! I fixed it in my B770 QE plus

[@JC-sf2qm]

Thanks Jeff! Folks .... take pics of your machine for each step before you remove parts ... pics will be helpful when you put it back together😀

[@chrysschock5125]

Fabulous video: so easy to follow. Unfortunately, the spring was where it should be, in the channel as well. Anything else I can try?

[@KathrynGormanLovelady]

That was brilliant!

[@brogers6672]

this is helpful, thank you! However, I would think Bernina would work to fix this chronic problematic sensor spring thingy. I had an 820 for 12 years with the same issue. Then I just bought the 770 plus and it has the same problem, as well! Any idea if they are working on this?

[@TheStagingGuru]

Thank you I’ve been waiting for this one!

[@terrihasstedt5855]

As always Jeff, this was very helpful!⭐

[@beckywilson3425]

Great information. My thread always comes out of the fishing wire, is there a fix for that?

[@davinawilliams9718]

Hi Bernina Jeff. Can you do a video on how a the automatic threader on Bernina 570 looks. I bought one recently and it’s already damaged (I’ve been quilting) and in a the video on how to fit one you suggest l keeping them as they can be repaired. 00

[@wandarohle6022]

Thanks, another great teaching, question- I will sometimes get a loop on the back of my work while strait stitching. It doesn’t happen very often so it is hard to figure out why it is happening. Have you had any other customers that have complained about this. It is so hard to show my dealer because I can sew for a long time without it happening and then it will happen again and again right in a row. Thanks

[@tinadeatherage3067]

Jeff, I am getting that error intermintently; however, one of my thread guides near where the needle inserts came apart. I have the little metal piece, but I can't figure out how to snap it back on.

[@bobriddle1965]

Thank you! Does the You and Your Sewing Machine book include information for the Bernina880 bobbin or anything else for the 880?

[@maryjones2443]

Love this video Do you recommend the magnetic hoops for Bernina for end to end quilting?

[@s.s.2875]

Hey Jeff - I have a follow-up question, if you have time ... If I've gone thru the process that you shared (twice) and found that the little wire has not come unsnapped from the little black plastic part and seems to be in the right position -- but my thread continues to come un-threaded out of the little wire hook/spring and I get the top thread error (and can see it is affecting my stitching) -- what am I to do next? I have threaded and re-threaded, tried other thread ... and I'm only sewing at less than half speed. Is it time for some other repair?

[@audreyderby7638]

Thank you. I would not have the nerve to unscrew that part lol

[@eugena3019]

hi do you have the same video put for an 880?

[@shutterbird27]

Hi Jeff, I have been trying for days to get my B 880 plus feed dogs raised. The feed dog icon on the screen shows they are raised but they are down. I have the 97D foot on and the dual foot is engaged. The service center I trust is a 2 hour drive to Sacramento and they have a 3 month wait to get my machine back. Do you have any idea why this is happening? Thanks, Debora

[@MireillePF]

Thank you very much for these videos which are very helpful. I've had this error message since yesterday. I watched the video and did everything it said. The spring was not unhooked, it was in its place in the groove. I cleaned it up a bit and closed it again. Unfortunately, I have this message again. Is there anything else I can do? Thank you for your help.

[@caroldunk.3481]

Hi Jeff. Love your videos. I do not own a Bernina but I have an Issue with my Brother in which when the cutter is pressed it cuts the thread but pulls up the thread at the end puckering the fabric. Do you have a solution for this? Thanks

[@berninajeff]

The cutter needs serviced by a pro

[@rosemaryneill4511]

Hi, can you tell me if these instructions also apply for a Bernina 750 machine please?

[@donnamohan4989]

Help! I think I posted this on the wrong video. This was so helpful but has we struggled to put the part back on , the screw fell into the machine. I have a 790 plus. Is there anyway to open the machine and find it or is it off to the dealer?

[@renepadilla1619]

I love the videos. So helpful. I need some help. My upper thread keeps breaking. I tried all of the recommendations and I noticed that the thread doesn't stay behind the hook. Does anyone have a recommendation on how to fix this? Thanks.

[@renepadilla1619]

I have a Bernina B780.

[@berninajeff]

Call me 970-256-1293

[@tamiroberts9304]

I have a quick question you may be able to answer for me. What kind of error message do you get if your machine will not read a design on a thumb drive. I have a Bernina 770 QE plus. Thank you!

[@berninajeff]

If a design is corrupted it looks like a crooked line of stitching if it cannot read I think you see nothing if there is a problem with the port you get a turn off and restart message

[@pennyarbuckle]

Jeff, why does my thread keep ending up down the needle hole after stitching a row ?

[@sajadbashar-doust8120]

Thanks sir for This video, whats name this spring?

[@pewlady]

Thank you, thank you, thank you!

[@michaeltexeira6185]

Good job

[@cheyennenicasia3178]

Hi Jeff, can you show me how ro fix this on the Bernina B540? The inside of the B540 is different. Thank you in advannce.

[@karonchambers2219]

How do I remove the end cover on the B570 Bernina so I can fix the check spring?

[@gladysperez-almiroty1760]

I am having that problem with my 570qee. Is there any way to fix it? This machine has been a headache!

[@maryrose6302]

Thank you for another great video. Hope I don't have to use this one!

[@patriciadepue5322]

Can’t get tension right on 770QE. Row of stitches are tight and not smooth. Any help on that one?

[@berninajeff]

Did you get these figured out if not call me 970-256-1293 Jeff

[@mharveysk]

What if my check spring has broken and no longer has the "loop" where can I buy a replacement? i am able to work by turning the sensor off but I would like to replace it.

[@kathyshipley9007]

Perfect timing, I was having issues with this problem. Thank you!

[@jacquesenecal7923]

Thank you

[@tydebna7432]

very useful. i had problem with basting stitch and had to bring the mashine to store for service. I wish I could fix that problem myself. can you make video about that? once I select basting stitch or that function which doubles length of regular stitch my maschine moves fabrick but the needle doesnt move at all. even if I switch back to another stitch it doesnt work. I must restart mashine and it works as usual only untill I try again that basting stitch :( thanks

[@tydebna7432]

ah on B790 it happens

[@patriciadepue5322]

My thread won’t stay in the guide above the needle on Bernina 770QE. Every time. Any suggestions?

[@berninajeff]

You need a new guide installed they get bent.

[@karanamgnaneswar4994]

Thankyou sir

[@marycox8875]

Does BERNINA have a presser foot that has a1/4 inch measuring slot on side

[@mybestofutube]

The #57 and #57D feet both have a metal guide on the side. Is that what you mean? It helps you get a perfect 1/4" seam?

[@ninaspalace]

How about a scant quarter inch? I am having trouble finding the best way to achieve that.

[@berninajeff]

The foot is sized at 1/4 inch

[@fennysterken8215]

same solution for qe 570?

[@berninajeff]

Not really the head cover does not come off sorry

[@karanamgnaneswar4994]

Good evening sir iam from India I brought bernina b 700 ten months ago now some problem neddle bar sensor problem please explain how to solve mechine frequently stop we press start botton then mechine start it is stopes one minute once

[@jeane.2722]

thx

[@SewWhittle]

Is it really okay for us “lay people” to take the machine apart and fix this ourselves? Just asking. Also, is it really okay to just turn that off, so it doesn’t come up so often? TIA

[@cathj8568]

Cannot even imagine doing tht

[@jrsnfd]

You just taught everyone how to void their warranty. Taking any of the covers off VOIDS the Bernina Warranty!!!!

[@berninajeff]

Every dealer has their way of doing business and enforcing what they believe why does Bernina give you the tool?

[@ronig81]

This is something that people should not do, you shouldn't be fiddling in those areas of your machine, you could easily damage something in there. There is a reason that BERNINA techs go through so much training.

[@SandyS.787]

shopify is telling me your shop is not available. 🥲🤔 I hope this is a temporary problem.

[@хвхвалвщчщ]

66ustm VUR.LIFE