Bizarre Rules That Chick-Fil-A Workers Are Forced to Follow

[@MashedFood]

Have you ever had to follow any strange rules at places you've worked at?

[@jakeburns6566]

Yes...DO NOT MAKE THE BOSS'S SON look bad. I stayed home a lot, any warm body would out preform him...probably a few, cold stiff ones also.

[@gwyn9846]

I worked at a bank as a teller and was promoted to Customer Services and Loans 8 months after being hired. It would take all day for me to list the rules (strange, stranger, and strangest you've probably ever heard) we HAD TO FOLLOW from the moment we walked in the door to the time we left and to the time we cleared bank property. We even had unbending rules we had to observe on our time away from the bank.

[@emmarastic]

I don’t work yet-

[@gregzeigler3850]

Walmart had the same rules about tattoos, but eventually had to go away from that rule as the number of "human beings" without such appliances were getting really low.....

[@stevewixom9311]

If you haven't, then you've never worked anywhere

[@nucorguy]

Wow, Chick-Fil-A encourages it's employees to be courteous, and that's considered 'bizarre'? Heaven help us...

[@1969chgoodwin]

@YoMoma no one is forced . It's common sense to behave like that and that's why they do so well.

[@meloncloud]

It’s to the point it’s creepy, though. Sometimes it feels oddly rude, like the way they kicked us out without telling us to leave.. was weird. I’d rather have been told to leave bc of such and such reason, rather than them attempting to throw away our food every 5min. And the constant smiling with emotionless or unhappy eyes is also rlly weird vibes for me. Idk, maybe my experience was just cursed lmao.

[@Asidebar]

@YoMoma - WRONG! employees are not treated like shit.

[@memyselfeyetallent7149]

@@meloncloudliar!

[@randomentertainingvideos3545]

@@meloncloud Yup, it was cursed by your arrogance.

[@txsweetheart9660]

As a former CFA employee (team leader) at first saying my pleasure was just what we were told to do but after a while helping people out in any kind of way during work and even outside of work it really was my pleasure. It's like a mentality shift.

[@cati896]

Same, I say my pleasure everywhere without even thinking abt it. It's almost robotic 💀

[@samaralily9542]

I said it to my science teacher the other day 😭

[@iannalam5920]

THIS!!

[@jjcat4086]

Took me 6 months to finally drop it

[@MichaelSpears-ds8rk]

Me too, it happens to all us Chick-fil-A employees

[@WHATISUTUBE]

"politeness and positivity is a "weird rule" they follow" Its pathetic that this has to even be a rule.

[@Kelle0284]

Yeah. It's better to just be realistic.

[@hikerhobby1204]

@YoMoma Being polite is being treated poorly?

[@aburningcow2702]

That's why they're so polite.

[@wadebradley7388]

So true.

[@yourself9874]

@YoMoma whats bazar is that good costumers Have to suffer because of one sh*tty costumer Cough cough mc donalds

[@gallopegos95]

These are not "Bizarre rules", but professional guidelines for their team members. I love the food and customer service there.

[@FeedingFrenzy91]

Perhaps these rules might be considered "bizarre" because we have a low expectation of what's required in many fast food places. God bless you.

[@larrywilliams6413]

As a Chick-fil-A employee myself, it's our pleasure to serve you, Mr. Gallegos. :)

[@texan2u]

Wouldn't it be wonderful if "The entire World" adopted the policies of being polite, clean looking, and acting professional ?

[@pollypockets508]

@@texan2u Depends on the job.

[@texan2u]

@@pollypockets508 Shouldn't ! You should be able to be polite and professional WHERE EVER you're working.

[@joshwasriracha423]

Voluntarily signing up and agreeing to company policy when you’re going through the hiring process is not being forced.

[@mrpsu2000]

Absolutely! Great comment

[@blackineese]

This is too much common sense for them you might melt their brains 🤣

[@lmd499]

We found the conservative capitalist

[@timer4164]

@@lmd499 lmao ok tankie

[@NYOBmusic]

@@lmd499 your laziness is now something you’re proud of?

[@loreengregory1726]

The line could be 2 miles long and your wait time is 8 minutes at the most. I love chic fil a so much

[@327DD]

Who ever organized the drive through line Is a genius.

[@collincollin8275]

@DcyphR Culture man. All about culture. The other restaurants could design the same drive throughs and not do it as well. They'd have to fire and rehire everyone and create an entirely new culture. Employees have to WANT to give excellent and fast service. The avg fast food worker is simply working where they work bc that's the place that hired them, not because they really wanted to work at that specific place.

[@SMCTPG]

We try and make the wait at most 5 minutes.

[@scottcoleman7304]

@@StephenKershaw1 You just commented 4 times about how much you hate fast food. You life must be absolutely miserable. A fast food video got you this upset? Poor little thing.

[@gfy2979]

Stephen has the right idea, fast food is a drug for fat losers who can't properly cook their own food

[@jnl8389]

Whatever they’re doing it’s working like a charm. There efficiency especially in the drive-through is unmatched. Food is hard to beat also.

[@jnl8389]

@@weaseltown Yes… The Chick-fil-A here in my area is wrapped up also. However for that volume of traffic the wait times are lightning fast.… The same scenario at Burger King will take an hour..... all of the Chick-fil-A‘s in my area have double drive-through lanes.

[@1999tenorio]

@@weaseltown that is like a min per car! that is amazing

[@stevewixom9311]

@@weaseltown man you should take two things away from that. 1. the food is so good people consider the wait time worth it. 2. with the lines "wrapped around the building 2-3 times" what do you expect, a 5-10 wait??

[@weaseltown]

@@stevewixom9311 nah I know, I'm just saying it gets annoying sometimes

[@juliaweber212]

@@weaseltown so true

[@selmalee1327]

I just visited my first ever Chick-fil-A last week. Me and my hubby were like let's see if it lives up to the hype. Instantly pulling in we were both shocked they had 4 ppl outside the drive thru taking orders. Staff was super nice had plenty of workers. Food came out fast and hot. The chicken didn't taste like grease and they had a gentleman in the dining area who was on it asking what we needed. We left him a tip. Was very satisfied.

[@PathIsntReal]

9.9 times out of 10 it will be like that. That’s why CFA is the shit.

[@connorfleming4483]

@@PathIsntReal excuse me?

[@PathIsntReal]

@@connorfleming4483 I’ve said nothing complex here.

[@maximus6844]

CFA Employee here. Yes sir, we have 2-4 teammates outside at any given time. Placing your order to with human being is far more pleasant than speaking to a talking menu board, especially when that darn speaker just doesn’t cut it. We’ll know when you’re asking for a Hi-C and not an Iced Tea :) We’re always looking to have an adequate amount of bodies both in the front and back of house, and at no point should the front counter or drive thru be left unattended during store hours. Each supervisor is given extensive training at proper team member rotation to ensure everyone gets an equal opportunity to learn and experience each position while also taking into account worker burnout on repetitive posts. The politeness of the team members you experienced speaks for itself. As someone who has worked at McDonald’s, Wendy’s, (almost Jack-In-The-Box too!), I’ve got quite the kitchen horror stories to tell for the two, but not for CFA. The back of the house prepares food in a timely fashion while ensuring proper sanitation. RAW dishes are washed completely separately and with separate tools from RTE (Ready To Eat) dishes to prevent cross-contamination, dishes are air dried to prevent bacterial growth, each team member is required to perform a thorough hand-wash at every hour, and in the case we are serving food to a guest with any type of allergy, all team members are required to swap out a new pair of gloves and dispose of any potential contact with the specific ingredient. Yes, that includes the gentleman on dishes in the back. The team member on dining room service is responsible for your satisfaction and ensuring that your visit is as pleasant an experience as can be. Whatever you need, just let us know if we haven’t asked you already :)

[@PathIsntReal]

@@maximus6844 you better be getting paid to type all that! 🤣

[@george_MF_washington]

Legend says if an employee says anything but “my pleasure” as a response to thank you, they go missing the next day

[@fabianavalos1386]

Into the fryer

[@taunokilpi]

@B r u h back of house never really does anything concerning customers tho

[@WafflezMCdoodle]

It was nice knowing yall

[@mapletree8086]

That’s not true

[@GavinPlayz123]

as a worker there, I can back that up RIP Chris 1994 - 2021

[@Malagent]

Perhaps other establishments should require their employees to be civilized humans as well. That this is considered "bizarre" says more about society than it does about CFA.

[@aidanschaefer4846]

Ikr, I think Chick-fil-As conservative values are good because it provides good role models for people that eat there

[@kiyoshi3414]

Yeah, lets make our 10 dollar an hour over-worked employees also have to give away a little more of there soul.

[@Malagent]

@@kiyoshi3414 How is being a decent human giving away part of your soul?

[@Auto209]

@@kiyoshi3414 there are millions of minimum wage jobs. People who have a problem with it need to apply elsewhere. Go work in the ghetto ass mcDonald’s or Taco Bell if you have a problem with rules

[@wh3elson]

Lol having tattoo(s) is being uncivilized? Saying anything aside from “my pleasure” to a thank you is uncivilized? Get your head out your ass. I agree the thing in this video aren’t bizarre, but they’re also not prime examples of being “civilized”

[@karlabrewster8605]

Don't like the rules? Don't work there

[@mikewrasman5103]

Obviously, you flunked second grade spelling.

[@BigDaddy-dr8gf]

@@mikewrasman5103 Her spelling is correct. She needs to work on her syntax and punctuation.

[@broncoguy4862]

@@mikewrasman5103 And yet there are no misspelled words....who flunked what again? LOLOL!!!

[@AYouTubeChannelwithNoName]

@@mikewrasman5103 🤡🤡

[@alexcerny5881]

Thank you, Karla. If someone like that ever crosses a CFA location, the leaders and I will not be impressed.

[@ericadaniel3710]

I love the rule about no long fingernails. I love the professionalism

[@abookwormsplaylists1577]

Not only could fake fingernails potentially fall off into food, but if your nails are too long, it's very hard to press the buttons and select menu items on the registers.

[@northyland1157]

Its heath code in most states.

[@HYPERxSONICxFANx2012]

That's not professionalism

[@hikerhobby1204]

@@HYPERxSONICxFANx2012 Yes it is. It’s called hygiene. All part of being professional.

[@HYPERxSONICxFANx2012]

@@hikerhobby1204 only in terms of working with food

[@oogaboogashooga880]

At Waffle House it’s a requirement that u know how to fight......so....there’s that

[@brianjlevine]

😆

[@GarudaLegends]

ROTF

[@sheltonray3266]

Damn shit real at the W house

[@darnpan]

😂🤣

[@debrahubbard763]

Yes, it is true!!! Waffle House has this reputation.

[@sirbruce5978]

I have NO problem with these rules. Makes for a very stable work environment for young employees just entering into the workforce. Thank you, Chick-fil-A

[@westakahashi5487]

It actually teaches work behavior. Something schools lack.

[@HYPERxSONICxFANx2012]

I have big problem with the no colored hair rule

[@sirbruce5978]

@@HYPERxSONICxFANx2012 I don't have a problem with that either. Their business model calls for no employee to have pink or blue hair. That is great.

[@HYPERxSONICxFANx2012]

@@sirbruce5978 that's not great. It's just color

[@virginiatorres228]

@@HYPERxSONICxFANx2012 If you want to go all punk, work at Spencer's in the mall, most actual jobs are business mannered places, there is a time and place for such things.

[@misstlc7136]

Whatever.. this place has the best customer service EVER!!

[@madturtle8826]

100% Thats why they always have a line 10 deep inside and out

[@glitchhernandez5059]

Yet they don’t treat their employees the same way they treat their customers.

[@colterleasure6646]

@@glitchhernandez5059 The employees are the ones treating you so well. Why do you think the employees aren't treated well? Starting pay is $10 an hour. To own a Chick-fil-A you have to go through an insanely rigorous process so you can be sure the owner of your location will care how it is run. Employees also get a free meal every day, and opportunities for scholarships.

[@glitchhernandez5059]

@@colterleasure6646 I use to work for them so I know how it is . Its extremely unbelievable how they treat employees and shouldn’t be happening . Too many favoritism .

[@colterleasure6646]

@@glitchhernandez5059 I am currently employed at Chick-fil-A. It is a franchise, so how you are treated depends on your location's owner and managers, not Chick-fil-A. What do you mean favoritism? You mean the managers praise the best employees and criticize the worst? That's what they should be doing. Their job is to discriminate and dispose of the employees with the least efficiency and character. Give me an example.

[@nosoupforyou425]

So being polite, having a non-attention seeking, and hygienic employee is now bizarre.... What a screwed up perspective in this video.

[@lenholt7419]

Yes. Personally I expect a perfectly prepared and correctly served meal. After all the career employees needing $15/hour had better be on their A game. BTW career personnel in Restaurant's don't make minimum wage.

[@kekelaward]

Mashed prefers the Popeyes business model.

[@carlcopas8540]

Amen. Sounds like the way all businesses should be.

[@thomaswilliams1525]

What intrested me into watching this video was they used the words bizarre rules, ofcourse I thought bizarre rules, what could they be doing thats so bizarre, what a disappointment, just normal rules. I think the person who made this video is the one who is bizarre.

[@bethshadid2087]

Ikr 🤦

[@Paul-hg3hm]

So in other words, Chik-fil-A wants the very best employees they can get and have higher standards than usual. I have absolutely no problem with this.

[@Johnpvb]

Every customer service business should follow their example and would realize the benefits of success. Old school is still the right school here, and self absorbed, style obsessed weenies need not apply. It’s not about you, it’s about serving your customer. If you want to cover your body with tats and piercings, dye your hair blue, and wear hear down to your butt, join the circus 🤡

[@rukus9585]

From the stories of former employees I've heard, this is exactly the case.

[@Paul-hg3hm]

@@Johnpvb Preach it brother! Preach it! What are these people thinking when they go into a business to apply for a job covered in tattoos, blue hair and a bone in their nose. Do they really expect to get ahead in life like that?

[@ravenestrella2310]

Then they need to pay accordingly, too! Demanding more without giving more in return is simply just taking from your employees without really caring about them. It also makes for higher employee turnover. Why stick around there putting in all of that effort, when you can work somewhere that will pay you what you’re worth?

[@markratliff995]

@@ravenestrella2310 The cfa where I live starts out at $14-15 an hour. Also, is it really "putting in all that effort" when the only TRUE requirement is that you have to be nice and say "my pleasure"? Not having tattoos isn't effort. Having traiditional hair isn't effort.

[@blakethomas8897]

I used to work for Chick-fil-A and it is a Wonderful company with high standards! Very high standard of teamwork. Great place to work.

[@laylar3952]

I’m actually getting Interviewed For a Chick-fil-A on Saturday do you have any tips

[@dukegrapewin9440]

@@laylar3952 Did you get the job?

[@monicawilson896]

That’s nice to hear!

[@roniosborn4803]

Why did you quit?

[@blakethomas8897]

@@roniosborn4803 I graduated from college and got another job.

[@Vickette11]

These are not abnormal in any way if you’ve worked in any professional environments. These “rules” or policies have been common at all the places I have worked. It’s nice to see a company hold their employees to a higher and respectable standard.

[@strangebrew1231]

Its unusual for fast food

[@maxazzopardi7446]

Mashed just hates Chick-fil-A and their politics so everything is "bizarre" to Mashed in regards to Chick-fil-A.

[@neilyoung4344]

Forced? Kinda have to follow the rules of any employer when you are hired. Unless you don't want to then you find another job.

[@holden5478]

All I'm going to say is that I've seen employee shortages at a lot of restaurants. Not once did I see it at a cfa

[@mannytiburcio9299]

Haven’t seen mine buddy we are very short handed

[@cati896]

You havent seen mine then lol, I had to do three positions simultaneously

[@joecoolberry911]

Gets brutal in the kitchen

[@erineisenegger7968]

The rules at Chick-fil-A are very good and very other business should follow in there rules and policies.

[@ladennayoung2939]

It make sense that an employee have to keep their hair trimmed or not wear false nails at work. You want to make sure that certain things don't end up in your food.

[@georgegreene9418]

True, but for religious reasons, some men don't shave their beard.

[@Mandalorian_of_Christ]

@@georgegreene9418 Those religions that don't shave PROBABLY wouldn't want to work at a KNOWN "Christian" company anyway. Just saying. That and what are you talkin' about. No one truly in, in the mainstream or at these kind of jobs, care about true religion traditions anyway.

[@Kelle0284]

@@Mandalorian_of_Christ According to the Bible, Christians aren't supposed to shave their beards either.

[@georgegreene9418]

@@Kelle0284 true that, his/her comment is all over the place.

[@falcon2666]

@@Kelle0284 old testament vs new testament law. Shaving is not prohibited in Christianity.....

[@khj8716]

Nothing “bizarre” about these rules. Just good hygiene, politeness (which is sorely lacking nowadays) and a clean, neat appearance. As it should be at a family establishment.

[@joanapthorp1122]

CFA is amazing!! I'm mobility challenged and use a walker. An employee met me at the door, held it open and escorted me to a table where she took my order and quickly delivered it. Before she left the table she asked how she could pray for me. Wow!! Just wow!! She even checked back a couple times to see if I needed anything else. CFA makes all other fast food restaurants look really bad!!

[@lalegende2746]

As a former Chick-fil-A worker myself, I can confirm that after I left, it took me a couple of months to stop saying “My pleasure” after every time someone told me “thank you”.

[@lamf0422]

“Their reserved style required by the rules of the restaurant may dissuade some people from even applying to work there.” One big reason why the whole operation functions extremely well.

[@WideAwake-bl7gw]

Exactly right. Those that have a problem with their very reasonable rules aren't the type of people they'd want there anyway.

[@soulhunter59]

@@WideAwake-bl7gw Their turnover seems higher than most places though.

[@WideAwake-bl7gw]

@@soulhunter59 Turn over rate for Chick Fil A is 5% a year. The average turnover rate for the industry is about 108%, the average turnover rate for Chick Fil A is around 60%.

[@soulhunter59]

@@WideAwake-bl7gw I mean so long as you’re a straight Christian in Lubbock Texas.

[@Endoftown]

Thank you for exposing the reasons I eat there and love it

[@ashleyadams6803]

When you go to McDonalds drive through and you say thank you after they hand you your food they stare at you silently! Chick fil a employees are so polite, Mc Donald’s, just the opposite!

[@supremelotto7114]

I use to say have a nice day or night and my managers told me not to do that.

[@Kelle0284]

Maybe they're mesmerized by your beauty.

[@sabrinastratton1991]

Don’t know what McDonalds you go to but when I say “thank you and have a nice day” they usually respond with “it’s no problem! Have a wonderful day as well!”

[@Kelle0284]

@@sabrinastratton1991 You must go to a very yippy skippy McDonald's.

[@lyricshills7099]

Trueeeeee. I went a few days ago and they were doing pranks on each other at the drive thru.

[@alicedays4389]

I love chic-fil-a. I love how the staff is so nice.. thats why I go there. And of course the food is delish!

[@studlyv486]

It’s all an act, I’m sure the majority of the team members aren’t really polite or friendly off the clock!

[@jimb9369]

@@studlyv486 - You probably would not fit in there.

[@studlyv486]

@@jimb9369 are you replying this to me? or not because if you were you're an idiot and its not relevant to my post! Thanks!

[@jimb9369]

@@studlyv486 - What? Maybe you need to get someone to read what you write before you post it. Wow!

[@studlyv486]

@@jimb9369 Dude what is your deal? have you even read my post here read it once again the original post, ("It’s all an act, I’m sure the majority of the team members aren’t really polite or friendly off the clock!") what part of this you don't

[@gwyn9846]

Our "local" Chik-Fil-A is a whopping 25 minute drive from our home in the largest city in our state. But it is definitely worth the drive! It stays incredibly busy so we aren't the only ones who think it's worth the drive and the wait in the drive-thru. The employees are always smiling, incredibly friendly, and impeccably clean in appearance and personal hygiene. The delicious food really caps off the awesome experience. p.s. My husband and I both worked in fast food as teenagers so we know how difficult it is to smile, be pleasant, and well put together while dealing with the public. For this reason, we always tip, sometimes up to $20. And that REALLY causes the employee to flash a toothy and happy smile! 😃

[@Mandalorian_of_Christ]

That depends on the McD's and locations. I Honestly see the opposite here...but I am somewhat in the South. A Lot of employees actually say "Have a good day" and such...and these locations can be considered in the "hood" where i grew up....I see more "blacks" when they work have more respect for customers than many whites...I know I shouldn't have taking this white and black, but in today's culture war It's decent thing to point out....and I'm white. I've met many that have better manners talking to parents or adults...it's just when they're around their friends.

[@rl1890]

Whenever I go to chick filet, the lines at the drive through are literally around the building and out of the parking lot. Yet somehow I still get my food in 8 min. or less. If the line was that long at any other fast food place id be waiting a half hour. I have no clue how they do it but they are doing something right!

[@MangoDragn]

I've seen the drive through line wrap around the building twice and extend down the street. Despite this the service was quick.

[@davespada3285]

Chick Fil A has an amazing drive through system that moves you through with such incredible efficiency. So much so that a Covid vaccine drink up site in Texas was experiencing long bottlenecks. They asked the local Chick Fil A team to help. In 24 hours waits went from 3 hours to 30 minutes. Found Popeyes chicken too stringy not a good balance of meat to crunch.

[@TangledNana]

Yeah, Chikfila has drive thru service down to a science! Sadly, McDonald's used to be this efficient back in the day.

[@Bambisgf77]

Wow that’s incredible! How did that not make the news?! 👏🏻

[@dknigh3230]

All the other restaurants should follow suit!

[@Kelle0284]

They should also require suits.

[@Asidebar]

@@Kelle0284 not suits in restaurants.

[@mikegardner9449]

No wonder their so successful, requiring employees to behave as civilized makes sense. We'll done!

[@nathangursky4628]

Eh I’ll give you a C for effort. They’re. It really isn’t that difficult. Go read a book and try again. I’m not optimistic, though.

[@thomasclifton8158]

@@nathangursky4628 Bruh what's your problem XD

[@a.j.patron9214]

GroSs soggy buns and flarorless chicken!!! YUCK!!

[@dukegrapewin9440]

@@a.j.patron9214 The taxpayers deserve a refund from your school district.

[@chaiboix]

@@nathangursky4628 ...

[@603xxg]

Y’all sent me into full PTSD mode once y’all brought up “my pleasure.”

[@TVoltG]

Our pleasure

[@BonnieChun]

SAME.

[@paulcarmi8130]

My _pleasure_

[@mammadeuces6242]

I hate that phrase

[@paulcarmi8130]

@@mammadeuces6242 _MY PLEASURE_

[@hughwellen3872]

They are not forced to any of these things. They are perfectly free to work somewhere else.

[@hopetogether]

Exactly.

[@uhuhuh1966]

The beard one gets me, I know for a fact that people are comforted by my fuzzy face and run in terror when it’s gone.

[@noahstirrat5549]

If these rules are “bizarre” that’s kinda crazy, I think these rules are just making their employees professional

[@madturtle8826]

They aren’t “forced” to do anything. They choose to follow them because they want to work there.

[@Rainy_senpai]

And cause I need the money lol

[@bleu2680]

That might be the dumbest thing I've ever heard. It's like saying you're not forced to follow laws cos you can always move

[@madturtle8826]

@@bleu2680 Hey dummy, in America we can choose where we want to work. Don’t like chick fil a’s rules, find another job. It’s that easy. You should speak less often. I can only imagine the stuff that comes out of your mouth.

[@robertogomez2932]

@@bleu2680 dumbest comment of the night .

[@bleu2680]

@@madturtle8826 Pardon my hyperbole, but consider a few things. First of all, you can choose where to work in any, country on earth unless you're someone's slave, or you're in extreme poverty. There's nothing unique about America in this, and in fact it's significantly worse than in many places due to the economic inequality. The poorer you are, the fewer options you have. If a company employs over 100k employees at minimum wage, that's a lot of power over people at the poverty level. What I'm saying is, that the stuff in this video is fairly surface level, but consider thinking that everything is a matter of choice when it comes to Amazon for example. They have 1.298m employees right now, and they prevent them from forming unions and create conditions where they have to piss in bottles. Would you tell those 1.298 to magically find another job?

[@xxdrewxx6]

Having high standards, and providing customers with excellent service is lost on today's society. Wal Mart has completely abandoned these standards, as well as most other large companies, it's sad

[@StephFrandsen]

All food industry is strict on nails and ought to be

[@gingerphillips1194]

We love Chick-fil-A, & their way of doing business!

[@shinner65]

Don’t see anything bizarre about these rules. Don’t like it, don’t apply there. There are plenty of fast food chains where rudeness and looking like you’re homeless isn’t a problem.

[@therobotfallsinlove]

having purple hair or tattoos doesn’t make people look homeless, nor does it hinder people’s ability to work.

[@shinner65]

@@therobotfallsinlove if your appearance doesn’t reflect the image the corporation wants to put forward, that’s all that matters. you don’t get to dictate that as an employee.

[@ryanahrens7416]

@@shinner65 how does dyed hair and tattoos put out a bad image?

[@hellofriend3216]

@@ryanahrens7416 it doesn’t but it just isn’t formal. And you can have tattoos at Chick-fil-A now!

[@Max-wd6og]

@@ryanahrens7416 how doesn’t it?

[@opens11]

And this is what makes chick fila above Wendy's, taco bell, and McDonald's.

[@westakahashi5487]

Burger king hires the people McDonalds fired for theft.

[@shannon2748]

@@westakahashi5487 I heard that the Family Dollar in my hometown gets a thief every time they hire someone.

[@shannon2748]

The Taco Bell in my area has a revolving door because the manager keeps swearing at the employees, and recently, it was closed for a few days due to worker shortages. Maybe you shouldn't treat your workers like trash, perhaps???

[@Kelle0284]

Wendy's was great before Dave Thomas passed away.

[@Kelle0284]

@@shannon2748 Maybe they shouldn't hire a bunch of prudes that can't handle swearing. Maybe they need to recruit a bunch of greasers, beatniks, punk rockers, headbangers, and all kinds of other awesome scumbags and hoodlums.

[@markhuber50]

As a former Chick-fil-A employee of 2 years I would like to disagree with this video and State that it was absolutely "My Pleasure" to work there and to serve the people there. It may start out as something required but I would argue that the majority of people that work at Chick-fil-A very much it is Their Pleasure.

[@darlanewcomb3530]

Being sweet kind and happy Oh no, that's too bad they have to make it a policy

[@miked7212]

I got 2 random drug tests at my work before but I work at a manufacturing plant though. I thought just that it was different and I didn't have to work for a few hours.

[@7466ypb]

At the office we all get random drug test throughout the year, I think we all ended up being tested at least twice a year. It wasn't that big of a deal, you pee in a cup and move on.

[@miked7212]

@@7466ypb yeah breathalyzer too

[@isapenguinagirl]

Hello I'm working at Chick-fil-A this is my last week there, they will fire you if you don't act a certain way or they'll give you a very Stern talking to and then give you shitty hours because of it or at least my place will cuz they're Petty and I have a resting bitch face and like a monotone voice so I always have to put up this fake goody two shoes act when I am a good person I just don't sound like I am

[@susansingh5717]

Today I feel the world could use a big dose of politeness. I work in retail and I've noticed that in the past few years manners have gone out the window. It's refreshing to hear please and thank you and my pleasure. I just had lunch today at our local Chick fil A with the delicious peppermint shake and it was all good 😊. Merry Christmas to all.

[@frankmedina7784]

I worked at CFA for almost 2 years. I never said, "My pleasure". I always said, "Thank you", "You're welcome.", "Have a nice day.", "Enjoy your meal."

[@cpbeck]

Rebel

[@karinamargit9496]

I’m surprised you lasted. I have a friend that would get talked to if he didn’t say my pleasure

[@pigbenis2812]

“What would sir like?”

[@TVoltG]

That's probably why you don't work there anymore.

[@TheKhrissss]

Same here. I’d only say my pleasure if it actually was. Otherwise I’d just say thank you. I didn’t want to be out there lying to folks 💁🏽‍♀️

[@peggyannparkes1863]

I appreciate the rules and conservative attitude. It's a place I feel comfortable taking my grandkids.

[@arianahatcher8243]

As a current CFA worker, I can confirm that most of these are true besides the beard/mustache. In a lot of franchises, men are allowed to have them as longs as they are neat. The length can just not hang from your face.

[@peacethrufire1674]

I’ve worked at 3 and the rule is there but it’s because they don’t want falling hairs into the food

[@arianahatcher8243]

@@peacethrufire1674 Yes, I know! It's not banned at my location, but I think its because of the masks honestly.

[@peacethrufire1674]

@@arianahatcher8243 makes sense

[@johnnyjets2343]

@@peacethrufire1674 that is why most restaurants require the use of a beard guard. That is usually the norm.

[@liamjames5470]

Well we have to think if your rocking a mustache or a beard those hairs can brake and fall into the food. A lot of restaurants actually have those requirements. When I owned and ran my own restaurant i had them wear ether a bread net or shave it off.

[@snailbellonthetrail982]

They're successful due to having policies like this.

[@ULTRAMANNYDJ]

Normal people working in a normal world.

[@tomjones4318]

Normal is bizarre to progressives. They are truely sick and out to make everyone sick.

[@snapjackal]

A correction: The main reason CFA no longer offers to make any food well done isn't because of the time it takes to prepare it. In 2020, the company simply wanted to align its menu with Truett Cathy's original ideas for how each item should be prepared, presented, and taste. The "original recipe" if you will, doesn't allow for anything to be well-done.

[@ethanbiesecker]

Mine still makes well done

[@ethanbiesecker]

Also it does slow us down a lot because we have to get every order out by 2 minutes no matter the size

[@bcsbbq7829]

Most of there rules do reflect health food safety

[@irishkitty7257]

Their behavior and neatness is the reason it’s always packed. Keep up the great work

[@kboyd116]

I think their rules are excellent! I really am not interested in the employees need to express their style... It is a job, not a therapy session!

[@lacyhorton890]

I feel you, but I am guessing you haven't had to follow these types of rules. The part that sucks isn't that you have to follow the dress code at work, but that you have to always follow the dress code, whether at work or not at work, because you can't just undye your hair for work, or just take off your acrylic manicure for work shift and then put them back on after work. These are the same rules for most restaurants. These employees are making minimum wage and their job is controlling their hair color, hair cut, tattoo choice, manicures, and nail colors. That is a pretty big ask for 8 bucks an hour, and hopefully 20 hours a week.

[@kboyd116]

@@lacyhorton890 My daughter works there and she makes almost 12 an hour. She has no complaints about the rules. Here again she attended a Christian Academy and followed their rules. Rules are a part of life. Most people of the workers are in high school and this is their part time job. The older ones are managers and make a good bit more. To my knowledge most all of them love working there and they only hire the best. Compare their service to other fast foods and the accuracy of their work. Yesterday her team had NO errors.

[@kboyd116]

Oh and she works over 40 hours a week getting loads of overtime.

[@switchlite44]

@@kboyd116 you're raising your daughter right excellent mother

[@J_Braz_]

Burger King and McDonald's should require their employees act like this. Instead of acting like convicts being forced to work.

[@edwinnieves6134]

Chik fil a pays more than minimum weigh and offers other benefits that Burger King and McDonald’s are too cheap to offer their employees so they will never come close to chik fil a’s customer service

[@J_Braz_]

@@edwinnieves6134 That figures. You get what you pay for. As they say.

[@rosaliewilder1910]

Self expression. Is just that self. I would not consider that wrong for Chic-fil-A to have standards! If you don't like then go to work somewhere else. Kudos to the franchise for make and taking a stand on their high standards.

[@JoesPhenomenal]

I agree.... Don't like it? Well, there are plenty of other places to work.

[@pmaughmer]

Okay nazi

[@amokarts]

Best run fast food chain out there! Whatever they do, keep it up!

[@Asidebar]

Ditto

[@minniebluebell6388]

How are these bazaar most of it is standard food hygiene in England

[@JoesPhenomenal]

I totally agree.

[@Johnpvb]

What’s bizarre is that these common sense standards are seen as unusual in a customer service driven food business. Duh!

[@sfr8645]

I worked there as a teenager. Great place to work, and met amazing folks.

[@waltbullet1287]

Enough of this what ever goes rules ! Be clean and respectful! What the hell is wrong with respect!

[@louderthangod]

Hopefully they’ll respect their employees enough to give them a living wage.

[@richardkujawski9251]

Oh my goodness...a fast food restaurant that sets standards. There's a reason that Chick-fil-A ALWAYS has long drive-thru lines. Polite, respectful employees! Some of these other franchises have employees that make juvenile delinquents seem nice. There are some I actively avoid because of chronically bad employees. And judging from the amount of customers I always see at Chick-fil-A if I pass one, you don't need multiple franchises to make a decent living. Greed is not an encouraged virtue. Cancel culture tried to get rid of Chick-fil-A and look where they are now. There is much to learn from their standards and business practices.

[@mr.maxpax7167]

as someone who works at chick fel a you aren't "forced" to say "my pleasure"

[@mapletree8086]

Uh it’s implied that you should

[@mr.maxpax7167]

@@mapletree8086 but not a rule like they said

[@phoenix_kiana]

It was such a habit of saying, "My pleasure," it was hard to break after not working there. You also say it enough with a smile that it becomes natural and if you like working with people, you mean it. It is a pleasure to take their order for them and to help them.

[@yolandajohnson8685]

Cathy, Chick-fil-a's CEO chose Sundays to give all employees a day to rest and to worship if they choose. My opinion: this is why cfa is the #1 fast food restaurant (especially in malls). CFA's lines be so very long. My favorites at cfa: waffle fries w/cheese sauce, lemonade and peach milkshake.

[@mapletree8086]

CHEESE SAUCE?! Bruh no fair😭

[@AffordBindEquipment]

They aren't forced to do anything. They can just get a job somewhere else. What if your boss required you to actually work instead of be on your phone constantly? Would you say you are being forced to work? My business, my rules. Don't like it? Go work somewhere else. There are plenty of people waiting to take your place, some of whom actually want to work and follow the rules. Enough of them to make this franchise a complete success.

[@firstnamelastname2552]

Maybe we need to talk about what 'bizarre' means. BIZARRE: very strange or unusual, especially so as to cause interest or amusement. Saying "My pleasure" is no more bizarre than any other company that requires employees to use specific terminology. I've worked at plenty of places where we had a very specific thing we had to say for certain situations. The tattoo restriction is also not unusual at all. Lots of restaurants have the same rules. Requiring politeness is not bizarre. It's the standard. It would be bizarre to not require it. Unnatural hair color goes along with tattoos and piercings. Lots of restaurants have the exact same rules. The rule about refrying fries is not bizarre, it makes perfect sense. As for franchisees, this is generally applicable to a franchisee from any other fast food restaurant. You have to comply with their rules if you want to use their name and their products.

[@steventwiddy3402]

Chick-fil-A is amazing, the food and service are ALWAYS top notch in any store I have ever been to and they stand behind there values such as being closed on Sunday !

[@MOBMJ]

I am eating Chick-fil-A while watching a video about Chick-fil-A ha 🤣😂

[@alexander2685]

Aren't you special.

[@The_Mad_King]

At Dennys I think you need to know how to deal with drugged out freaks and drunks at 2 a.m.

[@mymoonams]

Wow! I just applied and I had my first interview 👍🏼

[@7466ypb]

Nice! Wishing you the very best!👍

[@marylee7467]

Good luck.

[@mymoonams]

Hopefully I’ll get my second interview next week 🍀👍🏼

[@mymoonams]

I got hired today. I’ll start next Wednesday.

[@marylee7467]

@@mymoonams congratulations 🎉

[@emilymeredith28]

I have worked at CFA for five years and never heard of the well-done fry thing...also, “it takes too long” is a terrible reason to not serve well-done fries in the first place. Do you know how many well-done fries I served just today?!

[@judehernandez8959]

Try working at a $15 million store that consistently has $7,000 hours during lunch and dinner like I do. Lol we don’t got time to dedicate a whole basket just for 1 well done medium fry. Go be picky somewhere else

[@StarFleet_Tech1701]

I need my waffle fries, sweet tea and chicken wrap

[@megantholin8705]

FO' FREE

[@Marchant2]

"My pleasure" in a luxury hotel makes sense. In a fast food restaurant? It sounds weird.

[@sharonpendleton6549]

Great first job,it teaches our younger generation how to get good habits for future jobs.

[@wilhelmtaylor9863]

When someone says, "Thank you", the proper response is, "Think almost nothing of it".

[@dededenver9560]

I think it should be mandatory for all food workers to train at Chick-fil-A before getting a job anywhere else. I'm sick of schlubs trying to serve me when they look and behave like they just rolled out of bed. The training will serve these young people for the rest of their lives. Society is seriously lacking manners and decorum.

[@kathe992ilo6]

I don’t care what the rules are……..these lovely, young workers are kind, thoughtful and courteous. We always get a smile with efficient service.

[@chaimomma9198]

Fast food is a messy job so employees with stellar hygiene protocols are much appreciated!

[@L1...]

These "rules" should be standard wherever you do business.

[@willestes6767]

I mean I wouldn’t call these rules bizarre

[@Asidebar]

unfortunately with the low standards of today too many would call them Bizzarre. Chick-fil-A does it best! No other chain is closed on Sunday. Rules they have a great!

[@dragonwarlock4354]

Your definition of "Bizarre" Rules is puzzling.

[@philvannucci7259]

Leave Chick-fil-a alone. Whatever they are doing, it is the only fast food where the employees don't act like you are bothering them. You guys are mad because the owner is an outspoken Christian.

[@westakahashi5487]

Right on. Have them go to BK and see the whopper just thrown together

[@hydreigotfg1545]

As someone who works at chick fil a I can confirm, this was all in the orientation

[@augustliss7994]

did you get the, "even when calling into work you need to smile, because a smile can be heard over the phone" i still do it and its been 15 years since i have worked there haha

[@hydreigotfg1545]

@@augustliss7994 yeah, when someone calls the store we are supposed to smile

[@Kelle0284]

@@augustliss7994 Do you also have to wear translucent masks, so people can see your smile?

[@stevegonsolin1990]

Honestly, this sounds like a great business model.

[@pt9373]

Bizarre Rules? Every person in America should do these things and it would be a 15x better place to live...

[@craigparedes2612]

FORCED?? Lady you need to look up the definition of FORCED.

[@sladecroxton5418]

As a Chick-fil-A team lead, the rule about the facial hair is not true at all restaurants.

[@chestrockwell6833]

They aren't forced to do anything...its the employees choice to leave or stay

[@davidcaba9916]

When leaving causes you to lose the source of income that literally sustains you and your life...I don’t think it’s much of a Choice

[@DEV3N87]

@@davidcaba9916 thats called a job

[@mikewrasman5103]

Too bad, nitwit!

[@savedbygrace463]

@@davidcaba9916 but it's still a choice none the less. They could put in apps for other businesses. They don't have to work there. If they stay they obviously like it there.

[@ladennayoung2939]

@@davidcaba9916 It's still a choice. Because they can choose to work somewhere else.

[@ike1791]

These are not “bizarre” rules, everyone should follow these regardless

[@katierayborn8449]

as a cfa worker, some of this is so wrong

[@carloscarter2416]

Thank you for teaching them properly customer service

[@gregorycore9489]

Bizarre no, a moral and politeness in life.

[@jddl]

Strange rules? - Most of these rules are what make going to Chick Fil A an amazing experience.

[@lynncole1187]

Their r a lot of fast food restaurants that should follow chick fila!!!

[@JoesPhenomenal]

True Story

[@pmaughmer]

No.

[@Dakidpepe]

Hell no

[@browncookies8048]

True lol

[@mitzithompson6585]

Amen

[@thomaskelly8571]

I find it bizarre that anyone finds these company guidelines bizarre.