BMW Motorrad Connectivity - How To - Pairing .

[@pauloantoniorocha]

Excellent video, great quality and clear instructions. I would ask, if you can, to provide video and written instructions (step by step) on how to pair: the TFT PANEL BMW R1250 GS + Navigator VI + iPhone X + Sena 20S Evo + APP BMW Motorrad Connected. I didn't get any video and step-by-step instructions. Thank you for your attention. Big Hugs to All, Cheers!!!

[@andyclift3833]

With 20s as already posted. Connect Nav to SENA with GPS pairing (see SENA instructions) and pair SENA to TFT using smartphone pairing. Pair phone to TFT. DO NOT DO ANY OTHER PAIRINGS. Always turn on SENA before bike and it all works. My bike software was updated this week which lost all settings. It took about 30 seconds to do the above before leaving dealer and everything works as it should every time. I can listen to media and instructions from Nav and BMW app interrupt as they should. Phone calls work as does bike to bike.

[@bmwmotorrad]

+Armando R. You don't need a BMW headset or helmet and normally it should function as long as you can connect via Bluetooth. Now, it's possible that something was installed incorrectly in setting up your connectivity. I strongly suggest visiting your local dealer so he can have a look. Cheers, Elizabeth of the BMW Motorrad Team

[@jeremiahnilsson7373]

Well, My AGV Helmets "Inside" system begs to differ. Feels not so funny with Avery expensive bike and a helmet with comms for around 800EURO....

[@FlyKoyot]

After restart of my motorbike f850gs BMW Connectivity foregot my phone. It's normal situation? For example I rode to a shop, stopped. Went to the shop. Back and start my motorbike and motorbike foregot my phone Samsung Note 10.

[@quytran-dt6yv]

The video sound is pretty good, beyond my imagination

[@Rapha1250GS]

Hello Motorrad! The EJEAS V6+ doesn't pair to my 1250GS. It shows on the list, but not connect.

[@alvarojoseborreror.6588]

Hello friends. I have a 2020 R 1250 GS. The TFT screen is correctly connected to my iPhone and my SENA 10S Intercom. However, in the Telephone Menu: The Phone Book and Call List appear correctly but FAVORITES do not appear. This makes making a call very cumbersome because the contact list is very large.

[@DavePickens]

Need to make one showing pairing with both the TFT and the GPS from start to finish.

[@CloudbaseParaglidingAustralia]

Amen. Did they ever do this? That process is like Chinese mathematics.

[@DavePickens]

@@CloudbaseParaglidingAustralia Not that I saw :(

[@alvarojoseborreror.6588]

I was in the BMW workshop and they updated the software of the bike. Also, I updated the software of the Bluetooth SENA (New 10S) and I updated the software of my new iPhone 11 Pro. None of this has helped. The Favorites option still does not appear in the Telephone Menu.

[@NULUSIOS]

You need to clear out how to connect a smartphone, a helmet (or two), nav6 and GS connectivity module. I am mean to say... If you pair your helmet to smartphone but not GS connectivity, what do you lose? Why pair connectivity module with helmets instead of just the phones? You can still hear the voice prompts and answer calls etc. Do we need to delete helmets from the smartphones and just connect the helmets to connectivity module? How about the communication between helmets? If we pair both with connectivity module, does the module handle the connection between the helmets INSTEAD of the helmets themselves? These are things to clear out.

[@hkn16youtube]

Hello, did you get any answer or find any soluton on it? I could not make communication with my passenger on my bike due to the connection to bmw connection system.

[@vtmegrad98]

i was hoping this would cover what you do when the "connections" option is grayed out, and unselectable.

[@philippeconte1535]

bonjour dans quel ordre doivent etre connectés les appareils et comment? j'ai un GSA avec ecran tft, un iphone, un casque system 7, un navigator 6 et un bike to bike. comment doivent etre connecté tous les appareils car j'ai plein de conflits entre eux. merci pour votre reponse

[@tonyvirili3414]

Please advise how I can trouble shoot the following issues with my BMW Helmet System 7 and TFT screen on my GS. 1) The TFT screen will not remember my helmet pairing and I need to pair every time I start my bike. 2) even though the TFT displays that my iPhone is connected, I am unable to receive sound for both incoming and outgoing calls. It is very annoying considering the cost of the new BMW helmet and Comms System. I bought them because I could not pair my new Sena system with the TFT screen. Having said that, the Navigation system works well and I look forward to the announced App upgrade just around the corner, according to online reports.

[@Tufty760]

My Sena will not connect to the TFT either

[@plamenyovchev]

Do you have any idea why I can't establish connection to the helmet ? It finds the device and there is a message "Establishing connection..." and the bluetooth icon is blinking but 30 seconds later there is a message that connection can not be established.

[@JPDFMototurismo]

Hello, How do I pair my SC1 Advanced with the TFT panel of the BMW 1250 motorcycle? The configuration of the bike i can do, but intercom i can not do. Are they compatible? Help me, please

[@andreapela]

Hello, I have the same matter my friend. Have you understand how to fix it? Please let me know

[@pauloantoniorocha]

Excelente vídeo, ótima qualidade e instruções claras. Gostaria de pedir, se puder, para fornecer instruções de vídeo e escritas (passo a passo) sobre como emparelhar: o painel TFT BMW R1250 GS + Navegador VI + iPhone X + Sena 20S Evo + APP BMW Motorrad Connected. Não recebi nenhum vídeo e instruções passo a passo. Obrigado por sua atenção. Grandes Abraços a Todos, Aplausos!!!

[@tburkel]

Hallo BMW; danke für das Video. Hat bei mir auch gut geklappt. Wie ist die empfohlene Vorgehensweise, wenn ein Navigator 6 angeschlossen ist? Sollte man Handy und Helm dann an den Navigator oder an Connectivity koppeln und nutzen?

[@bmwmotorrad]

Hallo Thorsten, in diesem Fall musst du dich entscheiden, ob du Musik vom Handy oder die Ansagen des Navis hören möchtest. Du kannst sowohl dein Handy, wie auch deinen Helm entweder mit dem Connectivity Display verbinden, dann kannst du eben Musik vom Handy zu hören, oder beide Geräte mit dem Navi koppeln, dann hörst du die Navi-Ansagen. Übrigens kann auch dein Navi als MP-3 Player fungieren. Liebe Grüße, Tina vom BMW Motorrad Team

[@leonjehae2522]

Shame that original (v3) BMW bleutooth cannot pair simultaneously as above AND the NAV6 (also original BMW) and third party gear can.

[@pierrebkn]

Is it possible to pair the BMW intercom with the Tft & Nav 6 ? I can't make it work it's the nav or the tft .From the Nav no streaming possible from the sdcard and no GPS notification. Do you have a solution ?

[@bmwmotorrad]

+Pierre Baeken, Please don't quote me on this, but I believe it will be one or the other and not all three at once. I highly recommend having a chat with your local dealer, so he can give you the most up-to-date info on Connectivity. You can also check-out the FAQ page on Connectivity bmw-motorrad.com/connectivity Have a wonderful day! - Elizabeth, BMW Motorrad Team

[@SuperSnallygaster]

My phone never pairs - the "connections" setting is either greyed-out or, if not, it never detects a phone to pair with. Dealer can't seem to figure out the problem. Any ideas?

[@gzfoto]

I connected the ihone successfully, it works, I can listen spotfy (premium) music on the audio system, but it stops playing after each track. Does anybody has this experience / solution? It did not do this earlier with thre previous bike.

[@negstarytb3244]

can i pairing the AirPods as a rider's helmet ?

[@luisalfonsodl1364]

Yes, I did ti, Also like riders helmet, but AirPods batery drains very faster

[@ja31472]

Pairing the 2022 S1000RR (US version) doesn't work with any of my mobile devices (two android phones, one iphone, and one android tablet), all of which I have successfully paired to other devices and non-BMW vehicles. It never gets past "Searching for devices...".

[@SuperSnallygaster]

I have the same problem. It simply doesn't work.

[@ja31472]

@@SuperSnallygaster Is the bike new? Someone on s1000rrforum told me about the relevance of lemon laws. You need to find what they are for your state. In my state, after three repair attempts, you can write BMW (not email, it must be a mailed letter) and they are obligated by law to fix it by whatever means necessary in under a month. That is probably what I will end up doing. Assuming defective hardware and not a design flaw, what needs to be replaced is the entire dash/display.

[@luisbalduino6811]

Can you also pair the TFT display to the Navigator VI?

[@bmwmotorrad]

Hi Luis, Yes you can. Follow the below link for some further info and FAQs. - Matthew, BMW Motorrad Team www.bmw-motorrad.com/com/en/index.html?content=www.bmw-motorrad.com/com/en/technology_detail/navigation_communication/item_connectivity.html&notrack=1

[@joebogger4776]

@@bmwmotorrad you didn't answer his question and the link is no help as it describes the APP to TFT connection. You can not connect the TFT display to the Navigator VI. This would be very useful to get the Navigator VI sound to the Helmet via the TFT. Very simple setup: everything is connected to the TFT only. This way the TFT would pass along the audio from the Navigator VI and the phone to the helmet. So you hear music AND navigation. The TFT is the center of connectivity! furthermore the Navigator VI could pass useful information to the TFT besides audio, like speed limits, direction arrows and further more.

[@porvenirlopez]

I was able to pair my phone and my helmet blueetooth,, I was able to make few calls and receive... But I can not reproduce music... when I open the menu only shows track unknow 00:00 I can not reproduce, or change to another track.... I tried openning my google play music app on my phone but got the same results... Somebody knows if this app is compatible with BMW connectivity... Or which app you using on android moviles ? Thanks,

[@luisalfonsodl1364]

A mi me pasaba lo mismo, tuve que borrar todas las conexiones en la pantalla TFT, también borrar todo en el Inter comunicador. Después empezar de cero. No se debe conectar el Inter comunicador del casco al teléfono, únicamente se debe conectar el teléfono al TFT, después el casco se conecta al TFT, la forma correcta de conectar el casco al TFT es con “Phone pairing” como si fueras a conectar el casco a un teléfono pero ese teléfono es el TFT, si conectas el casco al teléfono y también lo conectas al TFT pasan problemas.

[@alvarojoseborreror.6588]

Hello! I’m having trouble with my TFT Screen. On the telephone option, the Favourite menu doesn’t appear at all. Anyone has the same issue? How can I fix this?

[@NexusKhan]

Would it work with other helmet comms?

[@bmwmotorrad]

Hi there, we can only speak about BMW helmets and have no information about compatibility with other systems. We would suggest a test at your local BMW Motorrad dealer with your current system. Best regards, Joerg of the BMW Motorrad Team

[@bmwmotorrad]

Hi Mosey, as I wrote Nexus previously we can only speak about BMW helmets and have no information about compatibility with other systems. We would suggest a test at your local BMW Motorrad dealer with your current system. Best regards, Joerg of the BMW Motorrad Team

[@NexusKhan]

BMW Motorrad thanks for the prompt response... Will check it out once it's out in Malaysia... 😀

[@tburkel]

I can tell you, that it's no Problem with a Schuberth C4 Helmet with the SC1 Module; which is a Sena System.

[@tburkel]

Yes; i have connected it to both of them. But i am not sure; how to use it in the right way.

[@pkarandreas]

Is it compatible with Interphone F-5MC ???

[@bmwmotorrad]

+pkarandreas I'm not 100% about that. The official standing currently is that BMW Motorrad Connected App is for Apple devices with iOS from version 10.3.1 or Android devices with OS 6.0.1. With these devices for example: iOS: iPhone 6, iPhone 6s, iPhone 7 Android: Samsung Galaxy S6, Samsung Galaxy S7, Sony XPERIA Z5, Motorola Moto G, Motorola Moto X Style, LG G5, Huawei Mate 8, and HTC Perfume. I suggest checking in with your local dealer to see if it works and taking it from there. Cheers, Elizabeth of the BMW Motorrad Team

[@Dr.stefano.fratini]

No, it isn't. I have two f5mcs and it simply doesn't work. No phone audio, no media audio, no navigator audio, no intercom audio.

[@alvarojoseborreror.6588]

Does anyone know how I can make the option PHONE: FAVORITES appear in the menu? Thank you.

[@Andrei_GS]

No, not only one person could help. None in 3 years. Nada😂😂😂

[@rhinomotovlog9301]

My helmet keeps disappearing from the list of paired helmets on my R1250GSA. I have a BMW GS helmet with a BMW communication system installed on the helmet and so far i've had to pair the helmet 4 times (and I only got the bike last month). Does anyone know how to solve this issue?

[@nemanjapetrovic9837]

I have the same issue with my SCHUBERTH C4 Pro, it disappears or helmets stays disabled until I restart the bike.

[@ScragNath]

My TFT will pair with my helmet and phone but not together. Only one device will connect to the TFT at any one time.

[@marcdebaets9966]

here the same problem

[@aaviador]

Hello I would like to know why there are problems connecting to the iphone on TFT. Why is the common headset with bluetooth technology not connected with the TFT? Am I required to buy the BMW headset and its helmet? thank you.

[@andyclift3833]

I had no problem connecting my iPhone but there is an odd issue in that the TFT allows me to select tracks and albums but when I try to select a playlist it just shows "radio" with 0 tracks. There are many playlists on my phone and they all show up correctly on my Mazda car so this seems to be another TFT problem. For connecting to headset and Nav see my reply above. Do not buy BMW headset. even BMW have noted above that you cannot use TFT and Nav together BUT it all works OK with Sena.

[@yogeshprashar2022]

Cardo pactalk and BMW connection

[@petesgee7921]

I'm having an issue with my 2018 r1200gs ralle. Everything works but when I awnser the call it gets dropped 1second in... I use a Samsung s8 and my helmet has a cardo G9x

[@bmwmotorrad]

Hi Petes, please contact your local BMW Motorrad dealer to receive further assistance as it's a little hard to assess from distance. You can locate the nearest dealership here: www.bmw-motorrad.com/com/en/individual/dlo/dlo.html - Anna, BMW Motorrad Team

[@hellocousteau6771]

Yes, but how to pair the Navigator VI? I mean, I can connect the smartphone and headset to Connectivity easily, but I can't seem to have the voice instructions of the Navigator VI on my helmet. Help please

[@bmwmotorrad]

+Youllo Cousteau, In this case, you must decide what you need more: to listen to music from your phone or to hear the Navi’s announcements. You can connect your cell phone, as well as your helmet, either to the Connectivity Display (then the music from your phone is possible), or pair both devices with the Navi, then you can hear the Navi prompts. By the way, the Navi can also function as an MP-3 Player. Cheers, Elizabeth of the BMW Motorrad Team

[@hellocousteau6771]

Hello! I want the Connectivity to take care of all my phone calls but I also want to hear the Navigator VI voice instructions. How can I do this!? I mean, if I must use Navigator VI to control the smartphone calls whats the point of the Connectivity existance in the first place!?

[@oldmanridesomr1645]

+BMW Motorrad So you charge over £500 for a sat nav that you now can't listen to IF you want to make use of the functionality of the TFT. What a mess

[@andyclift3833]

I had the same problem with my Rallye. I bought the BMW Communicator to ensure everything works and found that if I connected the TFT I could not to use the Nav. Dealer confirmed it had to be one or the other. Tried pairing with my 5 year old Sena 20S and can now listen to music, make and take calls on iPhone, use the BMW nav app AND use the Nav VI which correctly overrides other inputs to give Nav instructions. Can also talk to wife on pillion. Everything works exactly as it should every time with the extra benefits that the Sena has radio built in, it works bike to bike over 1 km and I can use any helmet. The only thing I lose is using the bike to adjust volume but as the Sena has a big glove friendly knob it is not an issue. BMW Communicator now returned to dealer for refund.

[@andyclift3833]

Even worse is that BMW push you into purchasing their Communicator headset and note they cannot guarantee the system works with other makes. I have found, as BMW confirm, that their own kit cannot connect to both the TFT and GPS but but my Sena kit has no problem doing this. They should withdraw the claim in the instructions to use BMW kit as the claim is plainly false.

[@andyjohnson9714]

and how to pair it all with Navi 6?

[@carstenhansen5757]

It's way too much to remember, if you only use two - three times a year.

[@tanqilun4174]

How to delete the link number？my number connections how do delete？

[@bmwmotorrad]

+Tan QiLun, we recommend you to contact [e-mail] directly to receive further assistance! - Anna, BMW Motorrad Team

[@robertlee8042]

this is a disgrace. It only works on current models and it requires BMW com equipment apparently. It is only 2 minutes long. you figure it out. There are a hundred videos from users. My bMW dealer says you cannot get a phone, helmet, TFT and NAV6 to work together. period. BMW says they have no corporate technical people. Which is obviously a lie. Like nobody knew what was going on in Dachau (I was there).

[@rfk76]

If only BMW would be advanced enough to use good quality bluetooth unit, that would be great. My f850gs is having continuous issues with forgetting devices. No software updates at BMW service are resolving the problem. Really annoying and lame of BMW :(

[@andrewauseichyk1168]

phone is connected but navigation is not working. why?

[@bmwmotorrad]

Hi Andrew, that's hard to assess from distance. Do you use offline maps? It might be the best to get in touch with your local BMW Motorrad dealer to receive further assistance! - Anna, BMW Motorrad Team

[@andrewauseichyk1168]

To be more precise - app is installed. phone is paired. menu option for navi faded out. Display shows that phone is connected.

[@EtaSoon777]

@@andrewauseichyk1168are you using race pro modes?

[@RandyHartono]

Next will be Wi-Fi connection..

[@lmafo4utube]

i use a bluetooth headset and not a senos communicator so out of luck here

[@ironhorsegladiator5034]

The BMW has a major connectivity problem, even when you setup your connections and come back the next day or some other days, it will no longer work and have to reconnect Sena and TFT all over again, a KNOWN ISSUE with BMW "technology".

[@thetubelesschannel]

Pairing hell. Sorry to say. Expected. Its bluetooth.

[@matthi67]

Marche pas avec IPhone SE ☹️☹️☹️☹️ il se connecte bien à l’écran mais l’application reste déconnectée !!!

[@bmwmotorrad]

Hi Matthieu, hopefully you don't mind an English response. The BMW Motorrad Connected App is for Apple devices with iOS from version 10.3.1. - Anna, BMW Motorrad Team

[@matthi67]

My IOS version is 11.3 !!! the version 10.3.1 is a very old version !!

[@matthi67]

Just for your information doesn't work either on iPhone 7 !

[@bmwmotorrad]

Hello Matthieu, it should definitely work on iOS 11.3. Is the whole app not working or only parts of it? - Janina, BMW Motorrad Team

[@matthi67]

the TFT screen is connecting to my phone, but the application stays in status "disconnected"

[@marcdebaets9966]

Just bougt a new GS1250, can't connect my Schuberth M1 with cardo SC-1... When the bike connects to to my phone ( Samsung A5 ), you can't listen to your music. So a lot of promises and a nice TFT but is doesn't work with other blue tooth devices. You have to buy easy connect of BMW. So, very disappointed in BMW !

[@MARCELLO5659]

TFT, funziona male, tutta apparenza, truffa bmw

[@jeremiahnilsson7373]

"Add helmet" only works with BMW's own helmets. That's a shitty thing.

[@robertlee8042]

worthless. anyone can pair these devices. the issue is functionality. So German.