Breaking Down MY SCRIPT for Final Expense Telesales

[@GPiza91]

I wrote a policy on a B-lead after asking him would he prefer for his wife to have to sell his house to pay for expenses? He told himself “no” and we moved forward in getting him coverage which was especially meaningful because he was really going through it. Next, I wrote 5 policies today after striking out for what feels like forever. Listened to this video literally all day and couldn’t be more grateful. Thank you, Dana! 🙏🏽

[@finalexpensetelesales]

Literal chills 💥 This is so awesome and I’m so grateful you came back and told me!! Congratulations. 5 policies in one day is HUGE!

[@clemedicaredotcom7446]

Ya broke through ... not to step on Dana's "thang ..." but now you see it? Telesales is all psychology. Like Dana has stated ... it's all about patience, not running to the quote ... it's not about talking or telling, it's about getting them to vent, and talk ... these are not uber sophisticated consumers ... as said, it's about helping them to get out of their way ... paint a picture for them, let them see in their minds their beneficiary holding the policy and cards in their hand ... and yes, trigger their emotions because that's what motivates them. Pardon my interruption.

[@louisacovino195]

do you work with Dana? Dana your team is only west coast?

[@jwashn1040]

I am a new agent. This by far, is one of the best training videos I have watched so far.

[@finalexpensetelesales]

So glad you enjoyed it!

[@Geronim0j0nes]

I've been a life insurance agent for seven years. I technically should of failed out twice😂. This video is a gamechanger it breaks down the questions you should ask and why your asking them. Even the tonality and pace of the conversation. Dana nesen you are a beast and I appreciate the knowledge you've just given me.

[@finalexpensetelesales]

You’re so welcome! Thanks for being here and leaving me this comment :)

[@finalexpensetelesales]

LOL Watching this back and didn't do the best job on editing out some of pauses and fixing my hair 🤣

[@its_me_braulio]

😅 Never noticed the hair and the pauses… in fact, the info you shared was so good, the pauses kept me super attentive! Thank you so much for the breakdown for helping a client 💪🏼🥊💥🔥🥇

[@finalexpensetelesales]

@@its_me_braulio That is really good to know! We are our own worse critics afterall!!

[@peterjames7324]

It's all good! Thank you for this. I need to work with you, but I'm in PA. I sent you a short email this morning with two questions in regard to working with LH. I know you're busy :-)

[@finalexpensetelesales]

@@peterjames7324 I just checked my email and I don't see anything from you. [e-mail]

[@peterjames7324]

I re-sent it from a different (gmail) account 🙂

[@Maria-ci7px]

New Broker here specializing in FX - I've been in the industry for 30 days now and your videos are a part of my daily routine! I get my tea and start my work day with you!! Your points are spot on and you break them down in a simple way. Definitely helping that light switch! thank you very much keep up the great work

[@finalexpensetelesales]

Welcome to the best business ever!! Thank you for being here and I’m humbled to be part of your learning journey.

[@onionpowd3r]

I truly enjoyed the tagline “Class is now in session” It reminds me of Ron Burgundy “You stay classy San Diego”

[@clydeb7713]

Very well presented. I also subscribed. I am a new Life independent producer and I like your approach. I have watched many on KZbin.

[@its_me_braulio]

Totally saved this video for further study 📚 Sensational 🔥🔥🔥

[@daniellemorgan458]

I'm finally getting a good understanding 😊 thank you!🤗🎉

[@davidbussell7799]

This is a great video. I am going to listen to it several more times and take notes.

[@malloywest8766]

Very, helpful. Enjoyed all the insights and information. Great content. Thank you.

[@annalyncastro7557]

This is gold. Love it! Thank you for this. Bless your heart for sharing this. Subscribed!

[@finalexpensetelesales]

Welcome! I hope I continue to bring you even more value

[@enriqueibanez5529]

I listen to this video once again and I am always so happy to do so because it is very powerful. Thanks so much Dana❤

[@finalexpensetelesales]

It’s a good lesson just like we can’t expect our customers to retain all the information we share with them the first time we explain it!

[@tidi66]

Best video ive seen so far dana thanks alot, did you change anything since the video is 1 year old? would love to see an updated vesrion if so ❤

[@finalexpensetelesales]

Most everything is the same from 1 year ago

[@BearsNCigars]

Listened to this on the road before one of my lead visits used some of the gems in here and got a sale 4k 8 add thank you

[@finalexpensetelesales]

That's awesome, great job!!

[@BearsNCigars]

Thank you 🙏🏼

[@lilronnie8017]

I wish my fiancé new about you before she joined LH. Even I as someone not in final expense learn much from all your videos.

[@finalexpensetelesales]

Hopefully I can still help virtually!!

[@2OGsInDa904]

I'm looking forward to joining this team and I'm looking at every helpful video i can!❤❤

[@finalexpensetelesales]

You got this!

[@Its_Nori]

Watching this one again, 🔥🔥🔥 content.

[@joselee8453]

Dana, how do you handle the bank or social objections once you’re in the application? Do you let them know before jumping into the application of what information you will need from them?

[@finalexpensetelesales]

This is too long of a response for here. I might already have a video on it... I know I did something on Instagram for sure.

[@HilarySilva-vl8rs]

GOLD GOLD GOLD!! So happy :)

[@ryanmorgan4423]

You’re too smooth! lol love your content. Great job!

[@finalexpensetelesales]

Thanks so much for taking the time to post this! Appreciate it

[@tranglu1590]

How would you reframe the process for multiple carriers? What if after the history and presentation, we come to find that a different company may cover the client immediately? How would I be able to draw out the deeper emotions if I don’t yet know the carrier I best carrier I can put them with? Love your videos!

[@finalexpensetelesales]

@@tranglu1590 i don’t know what one thing has to do with the other to be honest. Getting someone to change their situation has nothing to do with what carrier is best suited for them

[@tranglu1590]

@@finalexpensetelesales I can now see how my wording may have caused some confusion, I got confused reading it myself. 😂 I meant to ask how can I provide value in place of the FCGS portion of the process when I am an independent agent. Thank you for your reply!

[@URMedicare]

If I do Lincoln Heritage will I be exclusive and do they have systems and works flows in place like CRM -leads follow ups charge back account and so on

[@finalexpensetelesales]

I can't speak for other Lincoln agencies, but with my agency we provide everything you need to be successful.

[@mikepatel2685]

What simple script do you use when calling leads? Do you leave a voicemail? If no voicemail, do you call them back? Also any leads not contacted, do you put them on the drip list? Would you send a simple postcard to any lead? If so, when would you do that?

[@finalexpensetelesales]

We don’t leave voicemails. Our system is programmed to have us continue to contact the leads based on tcpa compliance. No postcards.

[@telormiller2446]

Using some of these gems! Thank you so much Dana !

[@finalexpensetelesales]

Let me know what you use!!

[@EduardoChavez-sj6hs]

Thank you for this break Down Dana.

[@hannahlevi6476]

Such a valuable training! Wish I could work with you out of Massachusetts 😊

[@finalexpensetelesales]

I wish more!

[@hannahlevi6476]

@@finalexpensetelesales Aww! ☺️ Your content inspired me to look again at the opportunity and I’m now waiting on an interview with a Regional Manager 🙌

[@austin2147]

Great video. If you’ve done everything as you’ve laid out. How long does this call typically take from beginning to end?

[@finalexpensetelesales]

I am usually at 22 minutes when I get to health questions. The entire call from start to finish (including underwriting with teleapp) is usually just under an hour.

[@austin2147]

@@finalexpensetelesales that sounds great. I know it takes time to master. But when using your approach what is typically the average chargeback for sales reps using this kind of approach to their calls.

[@finalexpensetelesales]

@@austin2147 20% of the sales will cancel

[@susanchagalian8334]

OMG! I've been following Jeremy Miner and his trainings.

[@JeanieOwen]

Excellent trainer!

[@Nowayjose564]

Thank you so much for laying out a logical path. Btw, you looked great, just saying.

[@finalexpensetelesales]

You're welcome AND Thank you!!!

[@brmillgr]

this is going to change my whole career, thank you

[@finalexpensetelesales]

That's awesome!! Come back and send me an update when it does :)

[@BrothaRich]

The information you share can truly change someone’s life who’s in the insurance business. Thank you for everything.

[@EduardoChavez-sj6hs]

Do you like what were offering and how we can be there to protect your family? Why do you you like it? How do you think this would help your family the most? 🔥🔥🔥🔥🔥🔥🔥🔥

[@finalexpensetelesales]

These are so important to ask!

[@ashleytaylor994]

@2:55 I just want the price. ....act confused....I'm happy to give you a price, but at this point I don't even know if i can help you

[@jasonball5680]

It seems like this is still helpful for inhome ?

[@finalexpensetelesales]

Yes absolutely 💯

[@Jason_Youngblood]

​@finalexpensetelesales Thank you again Dana for all of the value you deliver to agents. There is really a great need for agent development and support in this industry. I believe it's the reason that 94% of agents fail in their first year. I've discovered final expense is a very sink or swim industry but your information is providing the information needed to hone our craft and put in the work to grow into greatness based on an actual process. 🙏🏿

[@dpckcmo]

Very good info!

[@finalexpensetelesales]

Glad you think so!

[@mayalmariomendoza134]

For prospects who have no family they're leaving behind, how is their situation addressed if they want FE? Is it their favorite charity, church, organization that they're protecting? Or is it that they want to take care of the mortgage and other bills because they're responsible citizens?

[@finalexpensetelesales]

This is why we always ask them what expenses they want the insurance to pay for without assuming as well as who will be taking care of everything after they're gone. In the cases where there was no family, we have assigned it to a church, friend, or even a non profit organization. If people are looking to take care of a mortgage, we cannot help them because the policy sizes they are looking for are too large and they are usually term.

[@mayalmariomendoza134]

Thank you!@@finalexpensetelesales

[@ThePolicyDude]

Subscribed! 🎉🎉🎉

[@finalexpensetelesales]

Awesome!

[@josegraxirena6678]

Thank you Dana!

[@gregorywoolbright7099]

Fire and Gold 💯💥💯💥

[@finalexpensetelesales]

Appreciate it!

[@JaridOrgeron]

What’s your reasoning behind presenting multiple price options vs proposing one option that you think is best?

[@finalexpensetelesales]

I think human nature prefers having choices, but then we need help deciding which one is the right one!

[@JoshuaJakee]

This is great info! Thanks

[@finalexpensetelesales]

Glad you enjoyed it!

[@pamrichards4716]

This week is supposed to be my first week in telesales. I'm taking your advice and hoping to benefit from it, fingers crossed thank you.

[@finalexpensetelesales]

How was your first week?

[@collegecoachingnetwork7669]

You are amazing great training.

[@finalexpensetelesales]

Appreciate that! Hope you learned something you can use.

[@miguelgaribay325]

Great content!

[@finalexpensetelesales]

Thanks!

[@Talkemottamusic]

Hot Fire!

[@alexisherbert2448]

Brilliant❤

[@BeaHapi]

Thank you!!!!

[@EddieChavez_]

34:11 I don’t have any money today. Logistic concern ✅

[@EddieChavez_]

2:58 Price Concern

[@edgarcanedo760]

Let’s gooo mentor let’s go

[@finalexpensetelesales]

Boom 💥

[@ashleytaylor994]

How can Lincoln have an immediate payout? Doesn’t the insurance company have to check the contestibility period if within 2 years?

[@finalexpensetelesales]

Yes all insurance companies have a contestibility period. This is referring to the standard timeframe comparing apples to apples.

[@Jason_Youngblood]

Thanks!

[@finalexpensetelesales]

Wow Jason thanks so much 🫶🏼🙏🏻

[@Jason_Youngblood]

@finalexpensetelesales Its my pleasure! Your content is easily worth much more. A course with the same valuable information would be $2500 minimum so its really thank you!

[@thelifeinsuranceman4026]

Rock Star!

[@JaridOrgeron]

Is it me or does Dana look younger as time goes on….🤔

[@finalexpensetelesales]

Ok, you win for best comment EVER!!

[@JaridOrgeron]

@@finalexpensetelesales ❤️

[@jasonball5680]

@@finalexpensetelesalesDana thank you for the training. Remarkable amd generous to post them for free. I’ve been doing this for years (in home) with a flip chart (start with chit chat- show carriers- feel felt found - assumptive questions) this changes everything.

[@finalexpensetelesales]

@@jasonball5680 Keep me posted on your success!

[@JasonFerraroCoaching]

She amazing

[@finalexpensetelesales]

Why, thank you ☺️

[@neferasakhmet9601]

🙏

[@EddieChavez_]

13:17 Recap Template

[@ashleytaylor994]

@8:55 I imagine you don't want your kids to come out of pocket, if they don't have to But why though ? Why is that so important to you that your kids don’t have to pay ?

[@eap1321]

Because there is a lot of low income families that don’t have 15k stacked up to pay these expenses not even the son or daughters that’s why they say this insurance is targeted to certain people

[@michaelwhitman3101]

such a great agent too bad youre working for 30% COMP LMFAO

[@finalexpensetelesales]

I’ll show you my 1099 if you show me yours 😊

[@apeshitification]

🦗 🦗 🦗

[@EduardoChavez-sj6hs]

Do you see how its so much more than just buying a life inusrance policy? 🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥

[@finalexpensetelesales]

BOOM