Brother SE-400 thread getting stuck on pickup.

[@Sunergone]

Wowzer, heard my wife make that sound while sewing that meant only one thing, I'm going to buy a new sewing machine. In the last three months two of her sewing machines died on one day, then a third one gave up the following day. She was down to one sewing machine. When she showed me the problem, I started looking at Google responses. I had looked at four or five when I came to yours. My wife was ready to throw this machine out the door. When she watched your video, she hurried back into her sewing room, turned the machine off and back on. Sure enough the little arm retracted back into place. Problem fixed, money saved. Your video was fantastic. From all the other reviews, there are many of us who thank for posting this fix. Your Awesome.

[@StevieJDesigns]

THANK YOU! THANK YOU! THANK YOU Amanda!! I’m 1,000 miles away from home at my daughters sewing things for my daughter’s first baby. This is a borrowed machine and I thought I killed it! I’m not used to a drop in bobbin and I couldn’t get inside the bobbin case. Your video popped up, I unplugged the machine, plugged it back in and voila!! Fixed!!! You’re a genius my dear. Crisis averted. Whew!!

[@russellx6]

Thank you so much for posting. I was pulling my hair out trying to figure out the problem. I was in the middle of sewing dresses for my daughter's wedding and I thought I was going to need to take it in. Your video helped and I'm back to work. Ty so much.

[@bmeredithe1333]

I have been yelling at my machine for HOURS trying to figure out why it kept getting stuck on that little arm. Thank you!!!

[@stephaniehuebner6070]

Woooow. I spent way too much time taking my machine apart, looking at it, cleaning it out, putting it back together, trying to sew only to end up where I started..when all I had to do was turn it off and turn it back on again. Thank you for this video! Same problem, same solution.

[@joannedifrancesco4555]

Amanda THANK YOU!!! I have been trying to figure this out for hours, watching videos and pouring over my handbook. I turned on my machine (Baby Lock Sophia 2), hit the scissors button and voila! You saved me repair costs and are they only video that helped. Seriously, thanks so very very much.

[@moonsyndra]

I am so happy that this is helping people! I'm so glad that I could help end a frustrating issue that can make you ugly cry and want to throw your machine across the room 😆

[@orlandocoiradas3258]

Thank you so much I could not figure why it was not pulling up after it caught on the bobbin thread. I have been sewing forever but this is a new machine to me and you are right there was no trouble shooting for this problem!. I didn't know it fixed itself after I turned off the machine and came here looking for answers. Thanks again Amanda.

[@margueritefields9844]

Thank you, I wasted over an hour with my bobbin area open and in pieces trying to figure out why that arm kept grabbing my thread! Your video instantly fixed my problem!! Thanks!

[@barbarakern4773]

YOU ARE MY HERO!! This and my machine stuck sewing backward have been cursing my mask making life. Turning it off and then on helps with the backward thing, but I had NO idea what that little arm thing was for, as I am also new to brother machines and a novice sewer. Thank you so very much for posting this.

[@cindycarlile9974]

Thank you!!! My thread kept getting jammed & I couldn't figure out why until I watched your video. Did not know that arm wasn't suppose to be out there. Yay!! You are a life saver.

[@93agTV]

Mine got stuck. I’m new to this too!!! My arm was extended even when powering off. The spring was out of place for me too! Thank you so much for confirming! I noticed it moved when I pushed it. After watching someone else’s video. I said hey, this arm isn’t in.

[@rebeccahempe6699]

Thank thank thank you. I knew where the problem was or thread was catching but unsure what to do about it! You are a life saver, something new for me to learn about my machine.

[@kellychatman5795]

Thank you so much. In the middle of making 2 small quilts for twin boys for a baby shower TOMORROW! My machine was doing this after my bobbin thread got jammed. It was stressing me out so bad I got fed up and finally went to bed. Laying here I thought I'd Google it and found your video. I remember seeing that slim arm sticking out when I took it apart. Now I know what it is. In the morning I'll hopefully get it corrected.😁

[@PrairiePlantgirl]

Oh my goodness! I have been fighting with my Singer for hours. That cutter was exactly the issue. Thank you so much!

[@brynpolly6447]

I was so frustrated!! I couldn’t figure out what was going on. I have a singer quantum and had the same problem. This worked well perfectly!! Thank you

[@preciousjennie7]

Thank you! I had the same exact issue happen to me last night. I could not figure out how to get that cutting arm back in or if it was supposed to be extended. Or even what it is. I fiddled with it for so long and was so frustrated. Finally I found your video and turned my machine off and on, and voila! Now I’m scared to use the cutting button anymore. Lol!

[@MiMiLfE]

Omgosh I love you !! I was a day away from sending the machine back ! The techs on the phone told me it was the cutter and I could remove it ??? This is the only video out here on this !!!! I wish I could hug you !! Took me two days of trouble shooting to find you !!!

[@jennifersand6787]

You are life saver!! I spent forever trying find a solution, unsure of what to even type into Google! Back to sewing...!

[@delilahcarbajal6734]

Gosh your an angel! I had this problem tonight couldn’t figure it out. Now after your video, it worked. I had plates of cleaning it, after that thread catching on it, same bar was extended. Thread wrapping on it. To think simple fix is turn it on and off. lol 😂 thank you again!! Babylock, But similar to brother machines. So your video helped me out. Thankful tonight! Back to sewing 🧵 lol

[@bunnystoutes837]

Thank you so much for this video! I was so frustrated with my machine last night I had to walk away. Found your video today - so now I know what to look for next time this happens! TY TY TY!

[@gaynormueller8407]

I wish I could buy you a dozen roses! I spent 2 hours trying to "fix" this very same issue. My machine jammed again and again, but (I know not safe), even after taking everything apart multiple times, and still with it jamming, I hadn't thought to turn it off! Aaaaaahhhhh! Thank you so much for this video!

[@timtheoc528]

Thank you so much for this video. I was frustrated couldn’t figure out the problem until I watch your video. Thanks

[@danamybrown3386]

Geez what a hero! I was that close to being done with a HUGE project and had this problem. I took out the bobbin casing - brushed everything out - no luck - took other parts off to see if I could find anything stuck in there - all clean - put it all back together - nothing! (and yes before anyone comes at me I did all this without turning the machine off - dumb I know). Watched your video - turned off the machine and turned it back on and BAM - back in business. Thanks so much.

[@morganpack7311]

I AM IN TEARS! Thank you so so so much! You have saved me so much heartache!

[@ambleon]

Thank you so much! I had exactly the same issue on my Brother PC-420 and spent hours attempting to fix it. I followed all of the instructions on the Brother site including re-threading, new bobbin, new needle, different thread, and nothing worked. If it were my PC, power-cycling it would have been the first thing I tried. But computers are a lot less intimidating than sewing machines now days! Please accept the gratitude of a 50 year old father attempting to create Christmas gifts with his daughter on a tight schedule.

[@JassicaK]

Legit life saver I had no idea what that part was even called to research it

[@janesmith242]

Thank you. This helped me tonight. I didn't even think of turning it off and on.

[@kathyreilly686]

Thanks so much! Saved me an expensive trip to the repair shop!

[@susangoldmann2262]

Wow, thank you so much! I had my machine open, and when you got to the part about the cutting arm, I looked - and there it was, extended out.

[@moonsyndra]

you are welcome!

[@TheHeckHouse]

Thank you! I've been at it for hours trying to figure out what was going on... and you hit it right on.

[@JL-sh3ze]

Thank you so much for this video! I could not figure out what that little arm was. So glad I found this. You saved me so much time & money! Thank you

[@average_gh0st639]

Oh my goodness you are a GODSEND! This video was incredibly helpful. Same as new!

[@HeyItsSarah-1]

Words cannot express how grateful I am to you! I'm pretty sure I speak on behalf of my husband and kids, who were not enjoying mama yelling at the machine. ;-)

[@moethompson57]

Alleluia!! I have just spent the past hour trying to fix this issue myself. THANK YOU!! This is exactly the fix I needed! It's working perfectly now.

[@christinahollis0418]

woowoo you are my super hero!!! I knew that was where is was getting stuck, i didn't know that that was the cutting thing! thank you!!!

[@JasonGillman]

Thank you. I could not figure out that auto thing was getting in the way! Saved us a service call.

[@nadinejohnson3438]

That fixed my issue!! Thank you so much! I was slightly panicking already because I just couldn’t figure it out!

[@Icembroidery]

Omg I have been having this problem and have been searching for what it could be. Thank you so much. I would have never known.

[@andreaf5765]

Just saved me so much aggravation!!! Thank you 💞

[@brynnfranklin1490]

You’re a genius!!! Thank you so much for the video. I hate when my machine is smarter than me 😊

[@deniseosborne62]

This is the exact video I needed. Thank you so much for sharing.

[@sewqueen7283]

I cleaned and rethreaded my machine so many times! I knew that arm looked strange but I’ve had this machine for so many years it’s never done that. I was ready to throw my machine across the room 😂

[@letsdoulathis2279]

Omg I was getting sooooo frustrated. Thank you for this!!! Instant fix.

[@AshantiAgyemang-yu5od]

Thank God you made this video This video helped me so much appreciate your help!!

[@vegasscotts]

Omygosh thank you for posting this!! So grateful bc I had the same problem and was getting really frustrated! Thank you!

[@jennifercovarrubias8139]

THIS SERIOUSLY SAVED MY LIFE lol brother embroidery machine PE535 I was seriously on the verge of tears

[@TheMatthewsMommy]

Thank you!!!! You saved the day with trying to get a Halloween costume done quickly!

[@jackiewarnick-piatt8008]

Thank you so much!!! As our IT guys always says when I have an IT/computer prob...reboot!

[@JessicaRabbytt]

THANK YOUUU IVE BEEN UP ALL NIGHT 😩😩😩 should have gone to KZbin university hours ago 🤎

[@delilahcarbajal6734]

Now I know why the guys panic when tools are not working. I was nearly there! 😂😂👍🏻

[@DianeGoff99]

Thank you so mush for this video! You saved my sanity tonight 👍

[@lisapence6731]

GIRL! This was amazing. Thank you so much.

[@clarazolud4835]

Thank you so much, I couldn't figure it out either! You are a life saver!

[@scottgordon2529]

Thank you! I was going nuts trying to figure that out.

[@erins5474]

You just saved my sanity!!!! Thank you for this video!!! Back to mask making we go! Thanks again!!!

[@elvishangel]

I love you, I love you, I love you!!! You fixed my issue!

[@treeguyable]

Little problems can be frustrating, thanks.

[@cathy4924]

Thank you! Mine got stuck today and I wasn’t sure what was going on.

[@darladear27]

Omg thank you! So glad I found this video.

[@biancacharles4651]

Omg...I was going crazy!!...thanks for this!!❤

[@Lologirl03230]

THANK YOU! So needed this video!

[@paularussell4618]

Thanks, Amanda. Like everyone else, this solved my problem.

[@amberbales6556]

This literally saved my day!! Thank you so much!!

[@heatherhostetter9211]

You are a lifesaver!!!!! Thanks.

[@kellynepierre6311]

Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! 🙏

[@kbecker6572]

Thank you so much! Exactly the issue that I was having!!!

[@zanield6195]

Thank you so much! You're a life saver ❤️

[@markieclements8798]

Yay! Thank you!! So frustrating.

[@bianceoptom1570]

Genius! Thank you ... you helped me a lot!!!!

[@funwithmanoandsisters293]

I have the same issue after watching your video .I open my machine but could not find that extended arm that catches upper thread...my machine is GS3700....can u help me to adjust the bobbin case and its arm

[@rimshazeshan498]

❤❤❤ its helped me alot , Thankyou sooo much

[@liverenders]

Good to know that's what's happening when it makes that sound at the end of a project

[@JudeThompson224]

You are awesome!!! Thank you so very much!

[@samngai07]

Thank you so much. You‘ve saved my day.

[@alisonlarson-pearse4653]

Omg you are a genius. Thank you

[@michellerenee612]

Thank you, thank you, thank you 🙏🏽

[@HoneyBee-bi8fy]

My top thred gets stuck around the top of the bobin

[@frankkenstein4327]

•Honey Bee• same thing with mine, i don’t have that cutter so now I don’t know why thread gets stuck in that little notch

[@HoneyBee-bi8fy]

@@frankkenstein4327 yeah its really annoying but i don't know much about the cutter

[@openarms33]

You are a genius!!!! Thanks

[@maryendris9411]

Thank you that is so good to know!

[@treeguyable]

Does this machine have a free arm for small sleeves and pant legs?

[@moonsyndra]

Mike Sokolow it does but it's not very narrow.

[@treeguyable]

Amanda Thanks!

[@moonsyndra]

Unfortunately I don't know much about other issues. The only other thing that I have had to deal with was if I don't make sure to get the bobbin thread tucked under/secured in the little metal part on the bobbin threader as you loop it around the Bobbin cutter.

[@alyceemonae]

I’m having a similar issue. My blade actually came out and I have no idea where it goes back! Please help. I have the same machine

[@josiethornton7049]

southernbellewifey Did you sort you machine out? I am having the exact same problem with my Brother innov-vis 79e. I have been at it for half the day and just noticed the little blade has com out and the arm won't go back in. I would be very grateful if you could help.

[@terrimiller2107]

Omg thank you so much for this video

[@meghanmillar9077]

OMG Thank you this video just saved my sanity lol

[@hcandelar]

THANK YOU!!! Such an easy solution! haha

[@angelalin1873]

Thank you thank you thank you.

[@grisols]

👍👏👏👏👏🤩 Thanks a ton!

[@sahar8910]

This is my problem, but it is still for now .. I don’t know why 😢😭

[@annamcnamara2433]

Thank you thank you thank you!!

[@novafuture5555]

Ty ty ty 🥰👍

[@lifeoflolei4886]

Thank you - that is what happened to me!

[@moonsyndra]

you are welcome ! Im glad its helping people!

[@carmenapplin5247]

thank you!!

[@dlmj47]

Ty ty ty.......