Calling Disney+ About Their WOKE Content

[@pintswithaquinas]

See Locals' exclusive calls from James only at mattfradd.locals.com/support

[@eddiejames9827]

Define "woke?" I wanna hear this. 😂

[@ashleymiles3373]

I'm appreciating the customer service skills of this guy on the other end for the first call. Very professional.

[@CatholicWisdom]

What he did was pretending to lose the connection while taking the time to download the appropriate canned script.

[@ashleymiles3373]

@@CatholicWisdom true, but still well-trained. He stayed calm and respectful. Didn't matter whether or not he agreed with the caller; just doing a job.

[@OrionOodama]

Based from the customer service guy's voice and the way he speaks, I thought (or assume, mind you, with clean and honest intentions) the guy is a Filipino. And yes, he did a good job, calmly acknowledging James McCann's (hope I spelled it right) points.

[@EasyModeFishing]

Those call centers in India don’t care about your concerns and children.

[@alphacause]

I feel sorry for some of those individuals who work at Disney, who are involved in customer service and support. They probably receive legitimate criticisms like this, but even if they concur with the caller about how Disney is going in the wrong moral direction, they are powerless to stop it. Additionally, because they are being recorded, they dare not vocalize sympathy for traditional values.

[@CatholicWisdom]

No need to feel sorry at all. This is a show that is making a point, and a very important point to be made in our culture - especially in the very respectful style and tone that James adopted here.

[@paulringopedrera7848]

You know, I’m confident that this representafive is from the Philippines. The accent and the usage of “sir”, “notate”, “I do..” speaks volume to me. 6 years ago, I worked as a Call Center Representative, stayed in the job for a year and 3 months and pre-pandemic, we all worked on-site. I resigned from the job already but still kept in touch with my call center colleagues. According to them, some of their reps worked from home, which could explain the dog barking. One of my friends who worked from home had a chicken. The chicken suddenly clucked while on call. Customer said “Are you working in a farm?” Hahaha 😂

[@justforrfunnn]

I kinda felt bad 😅 so obvious he’s working from home, and maybe from the Philippines - and most likely maybe even holds the same Judeo-Christian values too knowing the culture in the Philippines lol (but yeah we can’t assume).

[@kristoffermaronondes9859]

Definitely a Pinoy, that customer representative. Hahaha

[@MattKyleBullerthemattkylefiles]

James is so extremely talented and also never fails. Speak the truth. Love you man.

[@rebelalliance77]

We’ll see real change at Disney when people stop buying their content, merchandise, and attending their theme parks.

[@JullianRoman]

Thanx James! Keep trying till you get to top executives

[@alphacause]

Complaining to a low level Disney customer support representative about the moral decline of Disney is going to be about as effective as complaining to a McDonald's cashier about why they don't include a foie gras burger on their menu. It maybe a fun stunt to show on KZbin, but the only way to effect real change is by hitting Disney in their pocket book. If *even half* of all people who profess to be Christians stop watching their content, the decline in revenue would be so tremendous they would change.

[@jaketerry3287]

Bro this guys is just a comedian, he is just trying to be silly.

[@therese_paula]

Amen!

[@MikePasqqsaPekiM]

Nail on the head. Christians are paying for this drivel. “I’m so mad at Disney! The last five movies I saw, and every season of that new show I binge-watched last week, are very offensive! I will continue to denounce the evil while consuming all of their content!”

[@AnthonyF1227]

Have you see how awful their recent movies and shows have been doing? It's been happening.

[@alphacause]

@@AnthonyF1227 That is the one saving grace. There recent movies have been declining in quality and in box office revenue. Additionally, there Disney + shows have not been doing so well either.

[@garrettrobinson1447]

"It's not the sex and violence... I LOVE sex and violence!" What a great line. Had me cracking up hard!

[@olivertheboi8075]

Dude, this has become my favorite video series ever now 😳

[@jasonthayer762]

"I love sex and violence" I was pretty sure FBI agents were going to haul James off the screen, haha!

[@Emily-me]

That’s not productive or fair. This guy’s just an employee and a low level one at that. There’s no one you can talk to that he could point you towards because management hasn’t provided him with that resource. You’re just tormenting the little guy for entertainment. If you don’t like their products, and don’t get me wrong: I am not a fan, then don’t use them. The reduced income will make a difference, the call will not.

[@sayamaria]

Exactly. I find this approach ineffective and distasteful, even if done for the sake of comedy. There is nothing funny about this. The customer service rep was an easy target. This was one of the civilized calls, but in reality, Disney’s outsourced customer service reps are subjected daily to a lot of verbal abuse from ‘uncivilized’ callers. I doubt if Disney will even pay for their therapy sessions when it can’t even provide them with decent call conferencing equipment.

[@mazikode]

So true...thank you for calling them. What a disgrace though that they actually offer no way of actually speaking to them.

[@joannspellman3372]

Thank you so much that was spectacular 😂

[@johnnythewalrus2532]

The poor guy on the receiving end of this call....

[@VersoLaltoProductions]

"Ahright, have a good one." And with that, I went on with my day.

[@mistyviolet3825]

😊

[@erock5b]

This needs a sequel.

[@williammerriman4138]

“An asymmetrical haircut” 😂

[@aberolwes]

hahaha good stuff I love James Donald Forbes McCann

[@westockfarmsltd6339]

I love these. Makes my day every time

[@brandi8040]

I'm actually surprised that he got to talk to a real person, unlike the time he tried to contact Mega Pastors. Tells you a lot about the world we live in.. 😅

[@roberttoney3929]

Oh boy this is amazing I wish you could have actually talked to someone at Disney I would love to hear what they say about the garbage there feeding to our youth

[@sayamaria]

He was able to talk to an outsource customer service worker, not the actual customer service representative based in Disney headquarters, which, in my opinion, should have been his focus in the first place. Apparently, no one at Disney headquarters can’t even be bothered to pick up the phone. Shameful.

[@katiebeeman6835]

its the silence that speaks volumes

[@faitha6155]

This is very interesting. I just know that the agent is based in the Philippines. 😂The poor man probably doesn't know how to handle this kind of concern. I feel for him.

[@spyroluver0951]

😂😂😂😂 bwhahaha so funny. Laughed out loud at the idea of contacting disney +. I love it, fantastic way of doing something.

[@luvGod4lyf]

FYI: Its futile calling the customer service. You’ll be answered by a call center agent somewhere in Asia most probably the Philippines in this one. And has no idea on what you’re complaining about because they don’t have a Disney Plus themselves.

[@petergagliardi9177]

James is the best. Please what ever it takes make more content!

[@nicholassmith3899]

Please cancel your Disney+ account.

[@Talos_The_King]

No

[@AquinasUltra]

@@Talos_The_King "Having a television in your home is like having a jew in your living room" - Fr. Leonard Feeney

[@CatholicWisdom]

Oh, this is so perfect. Their latest “Peter and Wendy” is not a movie, it’s literally an act of war. Let’s keep pounding them.

[@RacingSnails64]

"Literally an act of war." Calm down for just a moment lol

[@CatholicWisdom]

@@RacingSnails64 It’s a cultural war, obviously. No mortars and cannons, if that’s what you understood.

[@SirHargreeves]

@@RacingSnails64It is a declaration of war against Great Britain, and we are a nuclear-armed power. We did not like your American movie and will be responding to your aggression.

[@femaleKCRoyalsFan]

​@@SirHargreeveshow about the animated movie walt made?

[@chileanyways196]

How so?

[@seekwhatisabove]

This video series is awesome!!

[@EpoRose1]

But I’m a little disappointed Bluey wasn’t given a shout out. Especially by an Aussie!

[@nicholassmith3899]

Is Bluey actually good or is there something nefarious there as well?

[@jaredlowry3547]

@@nicholassmith3899 Bluey’s a delightful innocent kid’s show about a healthy nuclear family (of dogs), and it routinely gets criticized by the woke types because it doesn’t push propaganda like every other modern Disney show. Plus, it’s witty writing and has a great soundtrack. I really like it.

[@lenk8374]

The phone rep is definitely in the Philippines lol

[@Jerome616]

“I love sex and violence..” 😂

[@HimekoIzayoi]

In the most charitable way I can put this, I think this accomplishes nothing. The guy who recieved the call, Mark, is very likely someone on a very low level at Disney, who can do nothing about your concerns even if he agrees with them. He doesn't represent the Disney higher-ups that are pulling the strings, so I have to agree with another comment here that this is pretty unfair to the fella who answered you, who probably just wants to get paid and go home. Also, if you want a modern disney film that's about family, I reccomend Encanto.

[@CatholicWisdom]

In the most charitable way I can put this, this is a show that is making a point. And this is a very important point to be made in our culture - especially in the very respectful way that James adopted here.

[@HimekoIzayoi]

​@@CatholicWisdom Yes, and I agree with his message. I just don't see it making a big impact, unless it encourages more people to call Disney to voice their dissapointment in their current products.

[@Winnie-Kay]

​@@HimekoIzayoi he didn't scroll the phone book looking for the number for the low level rep. He called the number provided for customer service. And, yes, everyone should call and voice their complaints and comments. To stay silent is acceptance.

[@CatholicWisdom]

@@HimekoIzayoi That’s true, from the practical standpoint. The way I see it, from the cultural and spiritual point of view, every little thing counts and makes an impact. A quick chat with a teller, a dialogue online, a brief video, or even a “thank you” at the right time - that’s at least how I interpret my daily “spiritual combat”. God bless you.

[@dlantomaz9390]

@Lk23:43 I appreciate your sentiments towards a guy who has nothing to do with these decisions at this company. However, imagine if 1 million Christians/Catholics followed his lead and left similar messages threatening to cancel? At some point, the volume of calls would shake the tree hard enough to get some of these Disney higher-ups to start paying attention.

[@VictorianChinese1860]

The poor Indian guys who had to represent this stuff.

[@danielcooney1840]

Why torture a customer service rep with this?

[@CatholicWisdom]

Torture ???

[@PaulDo22]

Why torture us with your comment?

[@MathAdam]

I started laughing out loud before I even clidked on the thumbnail.

[@EagleRiderStudios]

Love this guy

[@OrionOodama]

FOX ESPN MCU Star Wars The Muppets And to my surprise, ABC is also part of the entire Disney conglomerate. I've been suspicious of Disney's maneuverings since the early 90s when learning "subtle scenes" in Aladdin (Ali's "whisper" to Jasmin) and The Lion King (flying leaves/petals after Simba fell). I thought Captain America is prude like in the comics. He's not since "Avengers: Age of Ultron." Is this the hidden, untold mission-vision of Walt Disney? I hope not. (I'm happy to settle with Looney Tunes.)

[@jimluebke3869]

So the "quality and training purposes" bit is absolutely hilarious framing device - is there something more to it?

[@LionBaller15]

This is amazing. Is there a series of this guy calling people? Hilarious!

[@laurants]

These call receptionists suck hard. The dude from the Philippines could have said, “Thank you for enjoying Disney content, I understand what you are saying and apologize for your experience with Disney stories changing as of late. I have your comments down and will relay them to my superiors, is there anything you would like to add?”

[@TempleHolyFathercm]

Disney is not even age appropriate anymore because they are adding gay characters and gay couples in their films now. Not appropriate for a g or pg rated film. 🤦‍♂️🤦‍♂️

[@pinoyastronaut]

The agent sounds like he’s from the Philippines working remotely. He probably agrees with the phone call but cannot express it professionally when he’s trying to earn a living.

[@spirulinagirl4307]

He's unmistakably Filipino. The call was being recorded, so he wasn't allowed to agree with the caller. He'd get fired if he did.

[@CAMtrooper]

“It’s more GENERAL” 😂

[@windsongshf]

Message gets passed along, they hear "Satan", gets written off as religious nut! 😆

[@jamesh1984]

As an expat, it’s a delight to see some coopers pale being poured

[@KyleVaughan1996]

Hahaha. “It’s more general”

[@collegepennsylvania837]

“He was despised and rejected- a man of sorrows, acquainted with deepest grief. We turned our backs on him and looked the other way. He was despised, and we did not care. Yet it was our weaknesses he carried; it was our sorrows that weighed him down. And we thought his troubles were a punishment from God, a punishment for his own sins! But he was pierced for our rebellion, crushed for our sins. He was beaten so we could be whole. He was whipped so we could be healed. All of us, like sheep, have strayed away. We have left God’s paths to follow our own. Yet the Lord laid on him the sins of us all. He was oppressed and treated harshly, yet he never said a word. He was led like a lamb to the slaughter. And as a sheep is silent before the shearers, he did not open his mouth. Unjustly condemned, he was led away. No one cared that he died without descendants, that his life was cut short in midstream. But he was struck down for the rebellion of my people. He had done no wrong and had never deceived anyone. But he was buried like a criminal; he was put in a rich man’s grave. But it was the Lord’s good plan to crush him and cause him grief. Yet when his life is made an offering for sin, he will have many descendants. He will enjoy a long life, and the Lord’s good plan will prosper in his hands. When he sees all that is accomplished by his anguish, he will be satisfied. And because of his experience, my righteous servant will make it possible for many to be counted righteous, for he will bear all their sins. I will give him the honors of a victorious soldier, because he exposed himself to death. He was counted among the rebels. He bore the sins of many and interceded for rebels.” ‭‭Isaiah‬ ‭53:3-12‬ ‭NLT‬‬ This was written around 700 years before Jesus came into the earth, yet it describes His life perfectly. "For God so loved the world, that He gave His only Son, that whoever believes in Him should not perish but have eternal life." John 3:16 God loves you so much and showed that by sending His Son to die for us so that we may inherit eternal life. We deserve judgement but He gave us heaven through faith in Jesus. He took the punishment we deserved, and by putting our faith in Him we can be saved. The Key To Eternal Life: kzbin.info/www/bejne/q4vHp2CKqc6Aock For evidence for Christianity and answered questions, check out kzbin.info and kzbin.info because if Jesus really rose from the dead it is the most important fact ever!

[@macp5992]

😂This was GREAT!!! MORE Catholic Christians should do these calls and leave these type of messages to express our concerns so it can be up to the hundreds or maybe thousands to the millions. Being a Catholic Christian bystander doesn’t cut it when it comes to promoting God’s glory!!!✝️

[@Mish844]

yea, whinging to a low level customer service employee is defintely not new standard of obsession combined with Karen energy. You know this was done for comedy sake, right?

[@1947lindalou]

I canceled my subscription..

[@discipulusdomini4816]

Hello. God's providence brought me here because I've been thinking about it for some time. I'm a big star wars fan, and I watch new productions with great pleasure, I'm also waiting for the new indiane jones etc etc with a smile on my face. what you mentioned, we love disney because we grew up on it, but i love Jesus more, and because of disney's worldliness my conscience starts to reproach me for supporting this company. I don't want to get paranoid and refuse a child a Cinderella or Ariel doll in the store because the money goes to Disney.... You know what I mean. This Saturday I am going to confession and I will ask the young priest whom I have chosen as my permanent confessor what he thinks about it.

[@VicktorMoberg1]

dude totally went on mute to tell other ppl about this call

[@mistyviolet3825]

Don’t stop until you get to the top executive!!!!!! Was the call cut off??!? Were you able to give him your email address for the follow up?????

[@ncontois1916]

Matt- Checked your site for a T-shirt with REJECT SECULAR DOGMA and found none so I'm having one printed. Norma

[@benedictchinweuba5820]

I love your content, Matt Fradd. But if you don't like the content Disney is putting out (which is woke, for sure), you could always cancel your subscription. Don't expect them to produce content that promotes Judeo-Christian values, even if we prefer it.

[@juliushavsten]

It's enough to say Christian. Judeo-Christian is cringe.

[@joane24]

No it isn't. Perfectly legitimate way of saying.

[@juliushavsten]

@@joane24 Can you explain to me why you think that?

[@AquinasUltra]

​@@joane24 "[...] God hates the jews, and on Judgment Day He will say to those who sympathize with them, 'Depart from Me, for you have intercourse with My murderers!' Flee, then, from their assemblies, fly from their houses, and far from venerating the synagogue, hold it in hatred and aversion." - St. John Chrysostom

[@SuperKripke]

Any examples of Disney pivoting from Christian company to woke satanism.

[@skippysmom]

dude said judeo-christian unironically

[@maurac44]

Usually I like PWA content, but this is unnecessary and unproductive harassing of a random employee that certainly isn’t responsible for the ideology changes. Not a very charitable thing to do. I look forward to future videos oriented in a more positive and productive direction.

[@therese_paula]

Something tells me the agent is Asian

[@rafecolii]

Stop using the false and heretical term "judeo-christian."

[@kenobi4582]

This is just funny cause the customer service guy can’t really fix this lol

[@LectioDivina33]

1) The customer service rep was working from home in the Philippines if your wondering why the dog in the background. 2) This skit is pointless talking to a low ranked customer service rep. 3) Write a complaint in writing/via email directly to Disney. 4) I appreciate your effort but it's just misguided.

[@sayamaria]

If your goal is actually to influence content being shown, you and your program should have done your utmost and used your connections to get your message across to Disney headquarters instead of lecturing an outsourced employee from a third world country who is powerless to help you and is probably earning less than your country’s minimum wage standard for his best efforts. Shame on Disney+ for not even providing workers like him with a decent office space (no, he did not bring his dog to the office, he was working from home that’s why you heard his dog barking in the background) nor call conferencing equipment (he was probably issued the cheapest microphone and headset as is often the case with outsourced workers)-this exposes Disney’s unethical labor practices-but also makes the poor hapless worker such an easy target for calls like this one. You may be one of the very rare civilized callers, but in reality, these outsourced workers have to endure persistent verbal abuse on the same subject from many irate callers out there, who, in my view, should be directing the brunt of their ire on Disney itself in more effective ways. I find it incredibly ironic that the outsourced customer service worker did a better job handling your call than the actual Disney headquarters hotline in your country where apparently no one can even be bothered to pick up the phone. Think on that. I am one of your channel’s numerous supporters, and though this topic is indeed very relevant in our day and age and we applaud you for raising the alarm bells, your approach is neither impactful nor imaginative, and reeks of a convenient publicity stunt. I expected better than this on your channel.

[@Mary-vt7wo]

Muh morning

[@rudybakin5070]

Hearing someone praise Disney for being Christian feels a bit like praising Chretien de Troyes or Thomas Mallory for creating a Christian narrative. It has some Christian trappings, but it definitely wasn't Christian at its core. Also, it's a bit funny hearing an Aussie say "our" cultural values and heritage while talking to a representative for a multinational corporation founded in the US.

[@davethesid8960]

Why Frozen, though? It's a classic.

[@CarlosGarin-zg7ez]

If you think any of the programs on Disney+ are too "woke", whatever that means, don't watch them.

[@_the__void_]

Oh, thank that Disney have finally moved away from the propaganda of a single worldview and become more inclusive and relevant to so many more people. And praise that they will no longer pander to those that would like to suppress all other worldviews but their own. Hallelujah.

[@michaelwilliams949]

Okay calling the snow in Frozen "pagan" might be taking it a step too far 😂😂you don't even need to call the previous Disney content Christ-like, in all honestly the problem is they are just telling the same narrative over and over again in different animation characters. They need to get better story writers.

[@austinapologetics2023]

The Devil's probably pretty happy to see that while he's trying to take over the hearts and minds of the world that Christians are mad about a fictional mermaid being black

[@dennistennis2225]

Nobody important cares about the amount of melanin of fictional characters. We generally, genuinely don't regard that.

[@JustinEdwords]

nice speakers behind you. classics. i wonder why you find this particularly funny. I always considered Catholics to be more liberal and oriented towards the works of christ. Not harassing some poor schmo who works a call center

[@Goncalo.]

calm down

[@ellebrew719]

These call centers in India often have scam centers in their basements. They scam elderly US citizens out of hundreds of thousands of dollars and sometimes they end up dead by suicide. I would never feel bad for a single Indian customer service representative because of that.

[@jaredlowry3547]

He wasn’t rude. He didn’t harass him. Actually, knowing how call centers work, this was probably one of the most cordial calls he dealt with all day. I really don’t see the problem.

[@erock5b]

He's not harassing anyone. He's sincerely expressing concerns he actually has, and good on him for doing so.

[@JustinEdwords]

Perhaps "rude" and "harassing" are harsh but i do feel for the poor working class service industry call center guy - he really cant answer any of those questions without getting in trouble either for "poor customer service" or "giving the wrong corporate line" i would imagine. . which is to say his hands are pretty much tied about saying anything. . which is to say, what kind of answer are you looking for from a low level call center employee? have you ever worked at a call center? THEY SUCK!

[@SirKingswillStJohns]

🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣