Can You Think of 3 Global Service Brands?

  Рет қаралды 2,032

Professor Jochen Wirtz

Professor Jochen Wirtz

Күн бұрын

Пікірлер: 11
@raghuvirr
@raghuvirr 4 жыл бұрын
Thanks Prof! Took me back to 2003... How much I miss your class
@ProfessorJochenWirtz
@ProfessorJochenWirtz 4 жыл бұрын
Time flies! Good to hear from you!
@dspinilih
@dspinilih 4 жыл бұрын
Servus! Super great insights! Full of energy! Danke for sharing! Keep it up Prof 😉
@ProfessorJochenWirtz
@ProfessorJochenWirtz 4 жыл бұрын
Herzlichen Dank :)
@dr.garimasrivastav3736
@dr.garimasrivastav3736 4 жыл бұрын
Loved it sir...the way of deliberation
@storyminers
@storyminers 4 жыл бұрын
Jochen asks (and answers) important questions in this short video. My favorite is why so many global service brands are American. He nails the answer at around 7:30 into the video.
@ProfessorJochenWirtz
@ProfessorJochenWirtz 4 жыл бұрын
Thank you! Yes, it is always fun to discuss these questions with my EMBA students!
@ProfessorJochenWirtz
@ProfessorJochenWirtz 4 жыл бұрын
The research underlying this video is available in Winning in Service Markets - www.amazon.com/Winning-Service-Markets-Technology-Strategy-ebook-dp-B01N441L0O/dp/B01N441L0O/ref=mt_kindle?_encoding=UTF8&me=&qid=
@ProfessorJochenWirtz
@ProfessorJochenWirtz 4 жыл бұрын
Winning in Service Markets - see sample contents - www.researchgate.net/publication/308714749_Winning_in_Service_Markets
@tondani6663
@tondani6663 2 жыл бұрын
Strong in Africa?!?!
@ProfessorJochenWirtz
@ProfessorJochenWirtz 2 жыл бұрын
of course!
Master Class: The Service Revolution & Its Implications for Strategy
1:04:19
Professor Jochen Wirtz
Рет қаралды 1,5 М.
Master Class: Service Robots & AI
25:36
Professor Jochen Wirtz
Рет қаралды 4,5 М.
Players push long pins through a cardboard box attempting to pop the balloon!
00:31
Из какого города смотришь? 😃
00:34
МЯТНАЯ ФАНТА
Рет қаралды 2,2 МЛН
Симбу закрыли дома?! 🔒 #симба #симбочка #арти
00:41
Симбочка Пимпочка
Рет қаралды 2,9 МЛН
ЛУЧШИЙ ФОКУС + секрет! #shorts
00:12
Роман Magic
Рет қаралды 39 МЛН
Master Class: Platform Business Models
21:17
Professor Jochen Wirtz
Рет қаралды 43 М.
Seth Godin - Everything You (probably) DON'T Know about Marketing
46:35
Behind the Brand
Рет қаралды 2,7 МЛН
Master Class: Service Quality - The Gaps Model & Diagnosing Quality Shortfalls
1:01:09
Master Class: Managing Customer Loyalty
51:19
Professor Jochen Wirtz
Рет қаралды 2,4 М.
Branding 101: How To Build A Strategic Brand in 2024
25:05
Brand Master Academy
Рет қаралды 355 М.
Master Class: Intelligent Automation, AI & Service Robots
28:01
Professor Jochen Wirtz
Рет қаралды 2,9 М.
The Future of MBA Education & the "Ivy League" of Asian Business Schools
22:10
Professor Jochen Wirtz
Рет қаралды 1,9 М.
Michael Seibel - How to Plan an MVP
13:50
Y Combinator
Рет қаралды 688 М.
Players push long pins through a cardboard box attempting to pop the balloon!
00:31