Canon "Check Ink" Error code 1401 / 1687 / 1485 Troubleshooting

Canon 'two cartridge' printers will occasionally show an error code, informing you that there is an issue with one or more of your cartridges. This can happen with original Canon cartridges, as seen in this video and remanufactured cartridges alike.
This is nearly always an issue with the gold contact strip on the front end of one of the cartridges. Even if your printer is showing that both cartridges are at fault, it is more than likely that just one is causing the issue - as shown in this video.
From time to time the gold contact strip on the front of these cartridges may have spots of ink, dirt of debris over the contacts that will prevent the printer from reading the cartridge correctly, thus giving you an error message.
This is simply resolved by gently wiping the contact strip with a clean, dry piece of kitchen towel or tissue. Reinserting the cartridge, checking to see if this resolves the issue. If this has not resolved the problem, the other cartridge is likely to be at fault, so repeat the process with the other cartridge.
If after following this troubleshooting method your printer still gives you an error code, it is possible that the contact strip on one of your cartridges has perished, making it impossible for the printer to read. This cartridge will have to be replaced.

[@huichuincheah9649]

Thank you! It works perfectly for my Error 1401!!!! (Model : Canon Pixma E480)

[@lesliebesenyodi5971]

yes but what if its not a cleaning issue, after you clean both cartridges and the error still persists. What other problems could there be?

[@Catgoddess1401]

Based on my current issues, it might be that the printer is straight up broken

[@alyssapumbaya2509]

Big help. Thank you so much!

[@luizh.zenzucco6313]

Worked here in Brazil. Thanks!

[@salem200able]

Wow amazing have had code 1485 on my mg4250 for one week with no hope, but with you advise the error code cleared instantly. Thank you, thank you, you're a star.

[@wusgoodtay]

Helped so much! Thanks!

[@amychironnataylor]

Thank you! This worked on my Canon Pixma MG2522 printer

[@smokeychatz]

What if youve actually torn off that black cartridge thing?:( Are there any solutions

[@renatasedlacek4553]

Thanks so much! It worked for mine as well. MG20

[@molodou_tip9350]

THX SOOOO MUCH, VERY VEY GOOD VIDEO!

[@leeenjel2181]

Thank you so much.

[@alfredomartinez9292]

Excellent information, it was very useful for me to solve a persistent error code 1485 for more than 2 weeks. Follow everything that they point out in the step-by-step tutorial. In the end I realized that although the error occurred with the 241XL color cartridge and it continued to occur despite having replaced it with an original canon cartridge. I decided also replace the black one, that is, the cartridge that was not giving an error on the printer screen and everything was solved. That is, the black cartridge was also damaged. I recommend this tutorial if you have a Canon printer, no matter the model, and whether it has 2 cartridges (black and color) that give some of these errors.

[@adivzaa]

thank you so much! it works on my printer (Canon iP2770)

[@eddieke1960]

hallo,heb een black cardridge vervangen maar heb helaas geen color hoe moet ik dat probleem oplossen

[@arturzzzz]

Thank you so much, muchas gracias me salvaste la vida.

[@naquamgilbert9084]

the error message still continues...any further assistance?

[@lukas______]

I think its because mine was and isn't genuine Canon ink - aka I didn't pay them $50 more than it cost them (a few cents). What worked was: going to device manager on my PC and uninstalled the printer/scanner, uninstalled all Canon programs on my computer, downloaded/installed the oldest possible driver (NOT the full driver & software package and definitely not the optional security patch; I'm quite sure those will auto update drivers so you cannot use aftermarket inks) for my printer on the Canon website, then did what was in this video (using my shirt).

[@kamalrajapakshe2585]

Can you please link to the software you used. I couldnt find one

[@user-nn7fu4ut7x]

Спасибо, было полезно!!!!

[@cey555]

thank you soooooo much

[@olgamamistova555]

Спасибо вам, добрая девушка! Я победила свой принтер😄

[@AinIzzati1910]

thank you its work to me

[@TheHouseOfMasks]

Didn’t work

[@lucianovalerio1079]

obrigado, resolveu o problema

[@marisetoledo]

Thank you! It works!

[@aldandrea]

Thank you , mg4250 it worked.

[@mikegreene9215]

Didn't help mine, any idea where to go from here?

[@limuworld-kidsshowslegoand4382]

thank you your awesome

[@arttheseven5526]

happened to me a while ago after I cleaned the black cartridge in hot water and refilled the ink. the issue was not on the side contacts/ribbon but on the bottom side(around the print head) brown ribbon. there was ink trapped on the ribbon. just dipped again in hot water then quickly tap on paper towels. problem solved.

[@fajar6539]

Thanks bro i got the point here tht the cartridge must be clean from water after clean with hot water

[@erdembulut157]

thank you so much, it's work for me!!!

[@eliabvasquez7176]

gracias

[@marytzahdezlr1007]

Gracias si me funciono después de batallar tanto

[@silviaariandini9287]

Makasih bun❤thank u..thats work

[@faby4999]

I close the window (by clicking Cancel Printing, or even Ending the Task or the Task Tree in Task Manager) and it won t go away..... The window closes and after a few seconds its back again

[@Fatma-vt8bj]

OW MY GODNESSS HOW CAN İ THANK YOU YOU CANT KNOW HOW HAPPY İM

[@dulcerosa57]

thank You 💙💜🤍

[@enesduman4296]

Hey Thank You

[@MAM-fz7ui]

thx

[@Homosapiens812]

its work

[@AsimAli-yw2lp]

Yikes! I accidentally torn down that gold strip 😐 i mean from the bottom of the cartridge 😐 it's all good from the side

[@kamabokogonpachiro6797]

and the error continues...

[@FrancoPolo]

same here. any other solution?

[@leandrahenwood5282]

Me too, it keeps switching between says bla lck isn't recognised, I clean it, then it's the colour I clean it then it's black again unrecognised

[@leonb.4787]

@@leandrahenwood5282 ​ Did you manage to fix it? :(

[@AungAung-jn7mw]

Thank error 1485❤❤

[@arthurgomez1941]

nothing works

[@GuitarMan85]

Nie działa.

[@janethmendez4241]

No me funciono 😔

[@Gabby702]

it isn`t useful for me. it doesn`t work

[@Zlatamasaj]

Ни понема по вашему

[@user-qr4rv9kw6o]

Видос говно, авторка показывает как почистить контакты картриджей.

[@malcolmwatts2487]

Only solution to these cannon printers is to chuck them in the bin, they're nothing but hassle and more hassle, save yourself hours of frustration. Everything tried, no joy.

[@qw8468]

I fcking agree

[@qw8468]

I bought a new cartridge. Previous one had ink but it was not working. New one did it. Worked.

[@malcolmwatts2487]

@@qw8468 My first Canon printer MG2500 worked fine when new for a while and wasn't a case of ran out of ink or a dodgy new cartridge it just wouldn't print properly with tests, alignment, clean roller etc even when info states working fine it wasn't working fine, I know about the print dialog boxes etc so I gave up and dumped it. There is a limit to how much time to waste messing about on a printer when urgent necessary printing needs doing. Perhaps a component failed internally not detected that cannot be fixed. So bought another this time second hand on ebay & that also was a waste of money, supposed to be unused in original box but was a lie, should of sent it back but I dumped that as well, would have resulted in more bad luck. Best solution: Bought a new Epson XP-4200 for around £55 plus a set of spare new inks, set it up & is the best printer I've owned, no problems never lets you down, Ok I don't expect it to last forever but next time you get any trouble with your Canon and need to buy another get a new Epson. You will get a top quality print perfectly aligned.

[@sergeipshenichnikov6718]

1. Remove cartridge, wipe contacts, place cartridge back. Use printer; 2. Блять! 5 минут моей жизни украдены этим видео.