Cardo FREECOM4+: Complete Tutorial

[@CardoSystemsGlobal]

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[@happytrails5342]

Timestamps through the video would be great

[@brunofontenele688]

Hi, could you confirm if the cardo freecom 4+ can keep a good quality for communication between 2 to riders when over 120 km/h - 75 mph?

[@Kenkalsi]

Bluetooth 5.1?

[@mjpt57]

Sorry but the talking to the Cardo feature is an epic fail. I cannot get it to work when on the bike and moving. At home where it’s quiet it works fine. As a basic helmet comms unit it does the job. Sound is OK but no better than my Sena 10S. In fact the Sena works better when receiving a phone call. Just have to yell or blow hard into the mic for it to answer. The Cardo doesn’t respond to any voice commands. Presumably it works when pressing the button but I can never remember which one to press. That bit is on me, though. FM radio is next to useless. But so to is the Sena’s radio. So it’s not used. Rather, I stream from my iPhone. Should have bought the mesh unit. Needed it on the weekend. But mine was the only one which didn’t have it so I couldn’t communicate with other riders.

[@bxb00t90]

The problem with the product is you have to watch a 30 minute video just to figure out how to pair with your buddy

[@yoeri4804]

Or you can skip to 9.30 as is suggested in the subscription

[@sheadreamz]

😂 I paid $200 just to get frustrated because it won’t pair… 🤦‍♂️

[@efrainsanchez1999]

Do you have to disconnect the bluetooth decive from your phone to conenct to your friends? Im confused

[@jan18]

I think that voice command should be more tolerant of a bad accent or pronunciation. I'm not native speaker and i have problem with commands. But still thank you for the tutorial, its great.

[@karkolomek]

U mnie to samo :D

[@marcinsmaga3441]

U mnie dziala dobrze.

[@AlexisDevios]

Please consider reducing the quantity of Jingles. It's really annoying , especially when you have one every 30 seconds.

[@CardoSystemsGlobal]

Hi, When decreasing the main volume it will reduce the volume of the system as well.

[@AlexisDevios]

@@CardoSystemsGlobal Hi, I feel like you're thinking i'm takling about one of your products , but i'm not. I'm talking about this video. I'm just saying they are way to much Musical Transitions , which makes the video uncomfortable to watch.

[@cermi1]

I came here to say this as well. Why is there a commercial for your product every 30 seconds? We've already bought it. We know what product video we're watching

[@bocfat]

anyone else finding it not "so easy thats it?"if you want to have a meaningful conversation with 4 or more buy what device he pulls out of back pocket and mumbles? I thought this was called freedom 4 +. we are not finding it easy, the directions that come with it are horrible and brief, this video glosses over stuff

[@hmsribas]

Hello. Good Tutorial. Whats the difference between GPS channel and mobile one pairing? Whats channel best for my motorbike pairing, GPS or mobile channel?

[@damon323]

Yeah, this is ridiculously complicated to pair 3 riders. I did it, but I can’t even remember how, and it wasn’t by these instructions in the video

[@PaulFraser4]

This is wayyyyyy more complicated than what you are seeing in this video

[@trevorrichter5111]

It's so difficult and we have such problems .......

[@patti.lifestyle]

Very helpful, much easier to install, thank you!

[@dennisvankoll9254]

Yoo man, if you say one time more, “thats easy” i will dislike and onscirbute, eikel

[@DGH19]

got mine last night, installation was fairly easy into my Scorpion EXO R1, looking forward to road testing it :) cheers

[@gunarslodzins]

My experience, and maybe it is useful for someone else. I have two Freecom4+ devices and each of them had phone paired. One with iPhone, other with Android phone, when using wee had a lot of crackling when connected to each other. When just single unit and listening to music - no problem. Played around with settings, latest firmware, installation etc. but to no avail. Fought with this problem for one full season. Did a factory reset and did not pair phones - crackling disappeared. Now everything is ok. So it seems that "connect everything" is not a good idea with Freecom 4+ devices.

[@razvansql]

In the tutorial for adding the 4th rider he is actually using the 2nd rider (Freecom4+) as an intermediary, not the 3rd rider (Freecom2+) as he is saying. It is important, because Freecom 2+ cannot connect to more than one rider as it only has 1 communication channel. Please correct me if I'm wrong.

[@markmather9223]

My older Goldwing had the wire connected from helmets to the bike. With that I could talk to passenger and also listed to music. When speaking the music would automatically lower then return to normal volume when chatting ended. Easy. This Cardo freecom 4+ will do one or the other I can chat with the passenger only or we can hear music only. That sucks. What I would like to do is hear my passenger as we have shared music. Forget about the useless instructions sheet that was included No one could read the small print. If anyone can help me that would be greatly appreciated. Spent hours unsuccessfully attempting to link the intercom rider A to B with shared music. Not at all user friendly. Save your money keep the old school wire.

[@cconwayott]

Agreed, Instructions, usability and performance is horrible. Customer support is disappointing... send and email and hope for an answer...

[@Andrea.Gandalf]

because both the freccom 4 plus that the pack talk bold continues to repeat "hei Siri” can you answer me, i'm desperate, he seems possessed, can you help me ??

[@krispremereur6646]

I've been using this freecom 4+ for 6 months now and I'm super happy with it, the phone quality is top notch. People sometimes don't believe me that I'm driving on the highway because the wind noise has been filtered out.

[@CardoSystemsGlobal]

Such great feedback, thank you, Kris!

[@fastballfilms4214]

what about the music quality? mine is shit and sounds distorted with any bass in a song.

[@krispremereur6646]

@@fastballfilms4214 Nice bass with JBL

[@fastballfilms4214]

@@krispremereur6646 than would you say mine is blown out? it started the 1st day i used them.....always has been distorted all the way up so i have to lower the bass in my eq page on spotify....

[@krispremereur6646]

@@fastballfilms4214 check whether the connection pin is properly plugged in and that the position of the earphones is nice against your ears and if you still do not have good sound I would ask a cardo dealer for advice and possibly have the warranty repaired

[@paininass07]

I think the voice command is either completely sh*te or something is very wrong. English and south so very clear speech but it doesn’t pick up any commands for Cardo! Siri commands work but Cardo commands haven’t worked once. Checked the app settings and which are correct, unit is up to date and still it doesn’t work. 🤷🏼‍♂️ not a great impression for my first Cardo purchase.

[@CardoSystemsGlobal]

Hi, this sounds like a tech issue. Please visit our support page cardosystems.com/support Choose your unit, scroll to 'Still got a question?' choose your country and fill in your details.

[@alfs3]

It’s now been 4-5 years and Cardo has STILL yet to release firmware allowing you to have your directions running live while talking to other riders! This is a MUCH NEEDED safety feature that has been ignored but why??? Where is this update and why wasn’t it a feature from day 1?

[@chriscaliente5033]

This is how my Cardo sounds at highway speeds kzbin.info/www/bejne/eYW6onmiqsR3o7s

[@stevegaines3590]

a BILLUION times TOO much hassle..... i just want to know how to operate it....i don't want you smamming me....

[@drrules42]

Nice informative video but all the interstitial ads for the product/company I'm ALREADY WATCHING gave me such a headache. The flashing lights hurt my eyes. I'm watching your video already, slamming that "Waaah aaaahhh ahhhhh" in between every action is torture. And it actually turned me off of buying this product.

[@michaeldecaires8078]

I ride two different bikes. One has a built-in Bluetooth system (Goldwing) the other does not and I just use my phone for that one. The issue is that I have to "forget" My Bluetooth connection with the Freecom 4 on my phone when I ride the Goldwing...otherwise, it won't connect and vice versa when I ride the Yamaha I have to re-add the unit to my cell phone. This is annoying and I wonder if there is a plan to allow multiple profiles on the Freecom 4 and Freecom 2 as my wife has that one? Cheers!! Michael

[@rapaent]

How well does voice commands work with open face helmets? Thanks.

[@MrHumlebaek]

Excellent informative video. Will absolutely buy one because of that. As a newbie riding bike it's is a djungle of different brands. This absolutely helpt me a lot.

[@hdvidclips]

How do you pair 2 Cardo 4X Duo + 2 non-Cardo units? This paring is SO complicated and not well explained.

[@loosingparts6159]

Ugh. The voice command is awful. Have to say each one 10 times. I have tried different language and all different settings. I’m not new to voice command software

[@Tom.aS-D]

I struggle to turn off the unit almost every time. I had to check this video to see if I do something wrong. Doesn't seem like it's me. It's so annoying 🙄. Voice operation almost never work...

[@border_collie7991]

So far it seems like I just bought shittier AirPods without noise cancellation

[@anthonycrook-rumsey6189]

voice command does not work except battery status also difficult to connect to other cardo head set

[@diegohernandezguerra6571]

How can I use the voice command to call to the different phone numbers that I saved into my cardo? When I use the speed dial voice command it always calls to the 1st number I saved

[@SuperArty02]

i buy that 4+ today, and first of all that bigger micropfone just doesnt work, fine just first reclamation

[@shawoo]

Just installed mine. Testing the Hey Cardo feature living room. Doesn’t always work on the first try...this the norm? My mic is positioned according to the manual in my full face helmet

[@CardoSystemsGlobal]

Hi, Our systems are calibrated to work in a noisy environment, so when checking them inside a room, you'll have to speak much more softly. You can also adjust the microphone sensitivity levels in the Cardo Connect app. We hope this helps, Cardo team

[@thomaspuma434]

Can I use pandora music when i ride my motorcycle a 2015 Victory Magnum

[@octaviodiokno4667]

this is a great, tutorial, very imformative

[@abhiguha4314]

Why no one uses walkie talkie technology for bikers? Miles of millage and infinite people to broadcast.

[@thieu714]

Why in the other cardo video you have with the other guy. He only presses the button once instead of twice to pair rider B? So which one is it. Single tap or double?

[@nglenn70]

Does the voice command for music playing work with Spotify on my phone?

[@cablepirate9106]

I accidentally set mine to alexa and want to go back to hey google but I cannot find the setting to do this. Anybody know how to fix this maybe? Please?

[@chrislmcnair]

I wish the volume nob was on the top, my jacket always turns the wheel all the way up.

[@CardoSystemsGlobal]

Hi, Thank you for reaching out, and thank you for your feedback. If the cradle position is too low for you, you can use the adhesive plate to move the unit further up your helmet. Cardo team

[@Daniel_pc70]

The big problem with that is we Can't do the software update with a Chromebook? A lot of people now days have Chromebook. Just food for thoughts

[@CardoSystemsGlobal]

Hi, Thank you for reaching out. the Minimum supported operating systems: Windows 7 Or Mac OS X 10.11

[@edtrumble7336]

You have black devices on a black background. It makes it hard to see what you are doing!

[@Saibe21]

Menteur ! Siri ne fonctionne pas avec le Cardo 4 ! Et en plus vous rembourser pas. VOLEUR

[@user-pd2bu8zy5f]

Ughhh how do i get the the clamp of the cradle... you dont really show what to do and mine doesnt seem to come off when i push that button in

[@FlyInG_Niklas69]

If I (Rider A) start a Connection with Rider B and Rider C, does Rider B hear Rider C or do they need to start a own connection?

[@roberthodges6401]

What unit comes with 45mm JBL speaker?

[@diegocristiano5762]

É possivel fazer uma conferencia com um freecom 4+ e dois Spirits HD?

[@happytrails5342]

We have tried 6 units, yes 2 each among the 3 of us of the Cardo freecom + and are extremely disappointed, between terrible voice commands, to ridiculous specific voice command requests, to bad intercon call quality even though we were all 3 within 300m of eachother. The volume on max is no where near as loud as it should be, they should be expecting people to wear earplugs. Will say wind noise cancelation is good. The usability of the interface is also pathetic for a $225 unit.

[@CardoSystemsGlobal]

Hi HappyTrails 1, Thank you for contacting us, and we apologize for the inconvenience. We would like to hear more details of your experience so we can help you troubleshoot the issue better. Please send the details here: ecs.page.link/BJZoN Cardo team

[@charleslewis4423]

I am having trouble hearing people talk to me on my Freecom 4 plus. The volume is low and I can’t seem to increase it so I can hear better. How can I fix this? I hear everything else well on my unit.

[@CardoSystemsGlobal]

For Technical assistance, go to our support page, choose your device in the link below and contact our support via the "Still got a question?" section at the bottom of the page. You will need to select your country so your local support could assist you. www.cardosystems.com/support/

[@andremoller3639]

Assume that I can opt to utilize earbuds instead of speakers since the it utilizes a 3.5mm connecting jack. Correct ? Please confirm.

[@CardoSystemsGlobal]

Hi, Yes, you can connect any speakers or earbuds that has a 3.5mm jack instead of our speakers.

[@stuartdivebum]

Need to solve mounting issue where unit simply falls out of mount while riding

[@van0000]

How much is the real range between two devices

[@MrWhothefoxthat]

biggest load of overrated rubbish i have ever bought, more trouble than its worth.

[@user-ll5is5sd7e]

I’m really wondering on this... can i install this freecom 4plus on a FLIP UP HELMET also? Can i?

[@CardoSystemsGlobal]

Hi, Yes, you can FREECOM4+ on a flip-up helmet Cardo Team

[@mad_driver_90]

Can you talk to other pilots with a "solo" intercom without buying a "duo" model? Tanks you

[@CardoSystemsGlobal]

Hi Mad_ Driver_90, Thank you for reaching out. The Duo sets are two sets of single in one box. Every single unit has the same capabilities and can connect according to its specifications. For more information, please contact support:ecs.page.link/mzDzm Cardo team

[@royevans4581]

Great video. I just need 3 mates I can talk to now. 😢😢

[@MadaraUchiha-pv5ze]

What is the difference between the 4+ and the x4? Which one is better?

[@EfrainFZR]

Just bought the dual pack Freecom 4x. Very disappointed to find out there is no charger block provided!!! only cable. Paid 500 US dollars after taxes. At that price point I would expect a charger block. Using the wrong voltage to charge the units can and will damage the units. Not every charger block or usb port has the same voltage output.

[@CardoSystemsGlobal]

Hi, Thank you for reaching out. Each of our products has a "what in the box" section on our website. Furthermore, You can connect any standard charger to the Cardo units or any USB port as our units are designed for it. Cardo, as a company, tries to minimize environmental pollution and keep our products with only the necessary items in the box. Thank you, Cardo Team.

[@stevengoldstein9146]

Such Bull This guy makes it seem voice comand works This device only command it understands is battery level IT DOSE NOT WORK

[@CardoSystemsGlobal]

Hi Steven, For technical assistance, please contact our customer support by choosing your device in the link below: ecs.page.link/mzDzm Contact your local distributor via the "Still got a question?" section, at the bottom of the page, by choosing your country. Thank you for your cooperation, Cardo team.

[@diegoluna9211]

hey guys ! Is there a way to share my spotify music with my passenger?

[@Check_the_watch]

They should need to release some update that give as option to get the sound profiles with the 45 mm jbl speakers on the cardo unit freecom 4+ That come with 40 mm jbl speakers and give one option for the standard jbl profile , and you can’t change it even if you buy the 45 mm jbl speakers you can’t active then and get the all the jbl profiles Cardo please help it’s not real that we can not active all the jbl profiles with 45 mm speakers just because we buy the freecom4+ unit if you buy the freecom 1 that half the price of the freecom4+ You can active the jbl 45 speakers and open all the sound profile How that can be true ??

[@CardoSystemsGlobal]

Hi Daniel, Thank you for reaching out. The sound profiles are just one aspect of the JBL speakers, and you still get the audio quality they provide. With that said, we've forwarded your feedback to the corresponding department. Cardo team

[@MrSomeDude]

ok sorry Cardo but my freecom 4+ does not work with my accents, can't activate any Cardo commands "ok Google" does not work, voice over bt works fine.. but still I was counting on voice commands. big let down!!

[@CardoSystemsGlobal]

Hi, Thank you for reaching out and, we are sorry for the inconvenience. Please try adjusting the microphone sensitivity slider in the Cardo Connect app. If the problem persists, please contact support: ecs.page.link/mzDzm Cardo team

[@michaelbretzke2207]

Except that the “hey Cardo” doesn’t work for ANYONE that I have met or anyone I’m my family. Useless.

[@CardoSystemsGlobal]

Hi MICHAEL BRETZKE, Thank you for reaching out. Regarding the voice commands, Can you adjust the microphone sensitivity and voice recognition sliders in the Cardo Connect app? Can you recheck the installation and confirm that the mic is directed to your mouth? Can you check the language settings in the Cardo Connect app (English UK/English US)? If the problem persists, please contact support: ecs.page.link/mzDzm Cardo team

[@TheNashville2]

i here it works with google and siri but will it work with alexa??

[@southeastevan]

i think i listened to the same hum with the cardo logo at least 15 times

[@grom2509]

Just bought this Freedom 4 + and sounds great but voice command doesn’t work for nothing been trying to get it to work for 30 mins and gave up…going to return it to cycle gear what a price of crap product this is and yes I did the firmware update to see if that was the problem and still nothing don’t waste your $ on this junk

[@CardoSystemsGlobal]

Hi, Thank you for reaching out. Regarding the voice commands, Can you adjust the microphone sensitivity slider in the Cardo Connect app? Can you recheck the installation and confirm that the mic is directed to your mouth? Can you check the language settings in the Cardo Connect app (English UK/English US)? If the problem persists, please contact support: ecs.page.link/mzDzm Cardo team

[@darrylhoupt3763]

So far I hate/don't care for my bold talk cardo. My wife and I ride s x s in West Virginia . It doesn't work there. Between the noise of the machine and constant beeping and finally the battery going dead. Total waste of money.

[@CardoSystemsGlobal]

Hi Darryl, Don't hesitate to get in touch with our support for further assistance. For technical assistance, choose your product in the link below. It has all the information you need with FAQs, pocket guides, user manuals, helpful tips, and videos. You can contact our support via the "Still got a question?" section at the bottom of your product page. You will need to select your country so your local support could assist you. www.cardosystems.com/support/ Thank you, Cardo Team.

[@emmanuelwalger1331]

I buy a freecom 4+ and try to change langage. It speaks in english, certainly a beautiful langage but not mine. How can I change to french langage ?

[@CardoSystemsGlobal]

Hi Emmanuel, please use the Cardo Connect app to change the language: onelink.to/mgmgp3 Enjoy the ride, Eli.

[@medstarmobilehealthcare8601]

This is our 3rd upgrade using the Cardo products. We just upgraded to the Freecom4+ because our granddaughter will start riding with Grandpa this weekend. Installation was pretty easy, and pairing all 3 devices (Grandma has to be connected too, and rides her own bike!) was relatively simple. Strongly recommend!!

[@johnkoster462]

problem: when trying to com. my wifes cardo 4+ to my cardo 4+ she gets the massage : not available? the other way around my cardo communicates with her and she can hear me but cannot talk back . both are connected with each other

[@CardoSystemsGlobal]

Hi John, Thank you for reaching out, and we apologize for the inconvenience. Please make sure your unit is updated to the latest firmware and perform a factory reset. If the problem persists please contact support here: ecs.page.link/mzDzm Cardo team

[@colingibson1]

The voice commands don't work at all for my Australian accent, but does what you tell it to do on the TV from 2m away. When listening to music via my new garmin zumo xt the music constantly skip. Is there a remady for this. The shop here in Australia refuse to let me send it back for a refund so I'm stuck with a 420 dollar paperweight

[@CardoSystemsGlobal]

Hi That Camping dude from Tasmania, Thank you for reaching out and, we are sorry for the inconvenience. We would like to hear more about your issues so we can help you troubleshoot better, please send the details of your case here: ecs.page.link/BJZoN Cardo team

[@colingibson1]

Thank you. Message sent.

[@dimitris__pap]

Very usefull video! I own FREECOM 4+ only some days but i am very happy with the quality of the sound and how easy is to use it!

[@ramirovarela537]

I have to considerably raise my voice when saying a command after the Hey Siri. I have both the microphone and overall sensitivities set to maximum. Maybe due to this high sensitivity level I am getting random behaviour, with the unit saying the battery is full, or redialing, without actually saying nothing. Any suggestions? Anyone with these problems?

[@CardoSystemsGlobal]

Hi Ramiro, this could be due to a few different issues. Please visit our customer support page and a local representative will get back to you cardosystems.com/support Choose your unit, scroll to 'Still got a question?' choose your country, and fill out the details.

[@thedriver8174]

I have the same problem. And I see that you also got the same "runaround" non answer from Cardo!

[@ΣταμάτηςΡάμναλης-μ5μ]

Hello. I have two Cardo freecom4x and I recently bought a gopro11 black. My question is, is there any wireless microphone compatible with these two devices to connect in order to recording also our voices when we capture when we on the road and of course wear a helmet? Any compatible suggestion will be appreciated! Thank you!

[@trevorrichter5111]

Can you use it with Android and Google ..how do I get it to play my music with You tube music

[@CardoSystemsGlobal]

Hi Trevor, You can tell Google assistant to do whatever you want. Just make sure you turn other voice assistance off. Thank you, Cardo Team.

[@cconwayott]

If someone can help me I'd appreciate it. My opinion is totally different from others. Nothing but problems of not working or unresponsive, unable to connect etc... I am totally frustrated with the unit. The unit is totally inconsistent responding to my voice, sometimes and then not at all. On my latest motorcycle ride, after trying unsuccessfully to connect with my friends, non-Cardo unit, my unit stopped responding to my voice at all. When I stopped later I tried to get the radio to work through my phone, then it worked, then stopped once I started the motorcycle. Never was able to connect with other rider, music did this a couple of times then I gave up. Oh, and then the battery went flat, but I had only used it twice for about 4 hours since charging. The previous time, I was able to connect with another motorcycle friend, but in between talking there was a hiss like a wind noise that went on and off every 5-10 seconds. So much so that I had to turn the unit down, and told my friend if he needed to talk, to raise his hand. As well, "sometimes" when I turn my head to the left, the unit beeps for some unknown reason? Today I brought the unit inside with the helmet, checked the connections and placement. Reinstalled the updated software. Tried the language from British to American, no difference... Still not responding to voice. Then I did a reset, works sometimes, sometimes not...I've spent too much time fiddling with this unit, about ready to throw it in garbage. Im hoping someone might have a suggestion and can help... Sent an email to Cardo support today....

[@kevingramajo818]

i can’t seem to pair with my buddies bluetooth , does anyone have some tips or tricks i can’t maybe try to resolve this issue ? thank you

[@CardoSystemsGlobal]

Hi Kevin, Thank you for reaching out and, we are sorry for the inconvenience. We would like to hear more about your case so we can help you troubleshoot. Please send the details of your case to: ecs.page.link/BJZoN Cardo team

[@lottumeb]

Just installed the duo pack and installed the firmware upgrade. Works to perfect in this video, in reality it doesn't. Voice commands do not work. Also the velcro pad on the long mic is stronger then the glue, it tares of the glued velcro from the mic.

[@thomaslang7634]

I just got the 4x model and can't get the speed dial function to work.

[@CardoSystemsGlobal]

Hi Thomas, For technical assistance, please contact our customer support by choosing your device in the link below: www.cardosystems.com/support/ Contact your local distributor via the "Still got a question?" section, at the bottom of the page, by choosing your country. Thank you for your cooperation, Cardo team.

[@ama55]

What is the main difference between CARDO FREECOM 4X and CARDO SCALA RIDER FREECOM 4+ ?

Hi. I bought freecom 4+ but I think the product is very bad. the audio with my croup is pretty bad, always with a lot of noise. if I activate the voice and music function, it is impossible to hear the voice and music. a bad choice. I would like to know if there is any configuration to improve the system. thanks

[@christopherlam9654]

Just got this unit and with it, the voice control works. People say it doesn't work but you have to say the commands exactly as listed like you can't say Hey, Cardo next song. say Hey cardo, next track. If you want to call people you can set up 4 people for hey cardo but I just use ok google which also works. Also, check your voice control is set to English UK if you aren't from the US. just leaving it here because I went through a lot of trouble to figure this out. Also the volume settings for music and phone, for example, is different so be careful I almost blew out my eardrums when switching from music to my phone.

[@helloworld_23102]

You didn't share the installation for a flip-up microphone.

[@CardoSystemsGlobal]

Hi Foong Kim Seong, Thank you for reaching out. For a flip-up helmet, you should use the Boom microphone supplied with the box, and position it directly in front of your mouth, with the yellow arrow pointing towards your mouth. Cardo team

[@bobjensoddsandends8895]

Pretty bummed. Bought this the other day, installed correctly and Cardo only listens sometimes and only when it's to play music. It doesn't call anyone. I sometimes will hear a beep but it doesn't follow through and call. I do not have an accent and it is updated on firmware. Pretty disappointed. May return.

[@CardoSystemsGlobal]

Hi, Thank you for reaching out. Regarding the voice commands, Can you adjust the microphone sensitivity slider in the Cardo Connect app? Can you check the language settings in the Cardo Connect app (English UK/English US)? If the problem persists, please contact support: ecs.page.link/mzDzm Cardo team

[@bobjensoddsandends8895]

@@CardoSystemsGlobal I already tried. I've also make sure it was up to date on firmware as well

[@bobjensoddsandends8895]

@@CardoSystemsGlobal I emailed customer support several days ago and no response

[@user-pf7sq9iz6f]

if i was in a group with two other riders and they both had the free com 4+ and i just had a third party one, can they still add me into there call

[@CardoSystemsGlobal]

Hi Smash Games, Thank you for contacting us. Yes, you can use the universal pairing option and connect your third-party unit to one of the channels of the Freecom4+. With that said, please check beforehand the range and Bluetooth connectivity of the third-party unit. If you have any more questions, regarding this feature or another, we'll be happy to assist. Please contact our support team here: ecs.page.link/mzDzm Cardo team

[@stephanerodrigues8661]

Thanks for this video ! Very helpful. However, I got a question regarding the last point. Pairing with another device from a different brand. As you said, we must click the intercom key for 5 secs and then the mobile phone button. Does this mean that I won't be able to do a call between 2 or 3 cardo units plus the 4th device as a Sena for example? Thank you for you help

[@CardoSystemsGlobal]

Hi, You can connect a non- CARDO unit and bridge it to an intercom chat you have with other CARDO units, For Technical assistance, go to our support page, it has a lot of information with FAQs, pocket guides, user manuals, helpful tips, and videos. Please choose your device in the link below and contact our support via the "Still got a question?" section at the bottom of the page. You will need to select your country so your local support could assist you. www.cardosystems.com/support/

[@renatofreitas16]

Excelente tutorial !!! TOP !!

[@Lemon83166]

Comes packed in a box. Noice dude. Thats a step up. I thought it would be packed in bubble wrap and duck taped.

[@austinallen2751]

Can you listen to music while talking with another rider ?

[@CardoSystemsGlobal]

Hi Austin, Thank you for contacting us. Yes, all of our units allow this feature. Cardo team

[@mingern10]

This is confusing when pair with 3rd users. Did not understand shit

[@CardoSystemsGlobal]

Hi VSO Camp, Thank you for reaching out. We would like to hear more about your issue so we can help you troubleshoot better, please contact support here: ecs.page.link/BJZoN Cardo team

[@thomaspuma434]

How do I get pando music

[@indian8952]

How do you pair 4 rider using app

[@ownTer]

The segway music between every section is a bummer. But very good video showing how to use this. Thanks

[@paulh6101]

Is this loud enough to enjoy with ear plugs and wind noise?

[@CardoSystemsGlobal]

Hi Paul, Thank you for reaching out. The max volume is certainly loud, however different helmets have different wind noise levels. The same is true for different ear plugs, so we can say for sure. If you have any more questions, we'll be happy to assist. Please contact our support team here: ecs.page.link/mzDzm Cardo team

[@smartbikers4550]

I think its Best.....I like packtalk bold but i dont need mesh system......

[@RichardPapabarneybear5001]

It's ok. If you are going to get video & other extras. You have to spend $300.00 or more. For 150.00 you can hear it up to 35 to 40 mph. Full Volume. Take Volume restriction off on your phone & you will be able to hear little bit better. I say if you are going to use them alot & travel with partner ? Spend the $300.00

[@johnkat949]

Really good for phone use but for music is crap…speaker distortion and bad sound through spotify. Last but not least do not expect voice commands working at high speeds. Better buy something cheaper

[@CardoSystemsGlobal]

Hi john kat, Thank you for contacting us, and we apologize for the inconvenience. Please recheck your installation, confirm everything is connected firmly and make sure the speakers are directed to your ear canals. Regarding the voice commands, Please try adjusting the microphone sensitivity and the voice recognition slider in the Cardo Connect app audio settings. If the problem persists please contact support here: ecs.page.link/mzDzm Cardo team

[@johnkat949]

@@CardoSystemsGlobal I have to admit that your support is excellent.but the system is not as good as advertised.I have placed properly the speakers, I have used a different unit (thanks to my seller) and the problem remains.your unit cannot handle Spotify’s level of music and the speakers are not as good as the trademark “jbl” implies. as for the voice command , no,after a certain point of speed-noise level is useless (and I am using a touring helmet and I have a big windscreen) thank you although for your reply

[@CardoSystemsGlobal]

Hi John, Thank you for your feedback. If you're using iPhone, please try and reduce the treble in the settings. If you're using android with an equalizer, please contact our support so they can help you configure it correctly: ecs.page.link/BJZoN Cardo team

[@aneeeesh]

The award for the most stupidly overdone editing where there's no need for nothing goes to....

[@ThePupil]

Great tutorial. How does the upgrading of firmware go if I buy a previously owned unit which already has been registered?

[@DrWagner]

Hello. As in 27:25. I followed the steps to pair a Freecom 4+ with a BT-S3 and altough I hear the words "paired successfully" we can't hear each other trough the speakers. Are we doing something wrong?

[@CardoSystemsGlobal]

Hi, For technical assistance, please contact our customer support by choosing your device in the link below: ecs.page.link/mzDzm Contact your local distributor via the "Still got a question?" section, at the bottom of the page, by choosing your country. Thank you for your cooperation, Cardo team.