5 Car Dealership Lies To Watch For (Biggest Car Dealer Scams And Rip Offs)

[@jasonsolomon9059]

Thanks for the information Shari. Thanks for being on the side of consumers. These videos take time to publish. Much appreciated.

[@carhelpcorner]

Happy to do it :)

[@Dakiraun]

Excellent points! The way you sum it up in the end is something _everyone_ really needs to understand; a buyer's needs and the seller's needs are two worlds apart.

[@carhelpcorner]

Thanks!

[@mrzombier]

My favorite line from Mr. Finance Manager at dealerships is "I added this extended warranty on my mother's car also". I say this from my experience of visiting dealerships about a dozen times with friends and family.

[@waterheaterservices]

My favorite is when they say 'we can get financing for anyone, even YOU!"

[@gmb63]

Another one is Mr Lienace manager is driving the same make and model as the one your interested in now. All she has done is changed oil and tires......... liar.

[@pmm4177]

Rule of thumb: A salesman is NOT your friend, they're not there to make friends or give anyone a deal, they're there to sell you a car and make money, period

[@EricJaegerMusic]

As a salesman, yes I am there to sell and make money. That really is my only goal. Thankfully my dealership is very transparent and does not add on and really is just there to help people find cars. I like it because it I can stick with my morals. That being said I’ve made a lot of friends selling cars, many people I’ve sold cars too I’ve shared common interests and have met up with outside of work.

[@bruceleeroy8302]

And the finance manager is your enemy. They are even worse that the salesperson

[@mjsboda777]

Shari thank you for your hard work and knowledge of the car market and games that Dealers play it is getting very hard to buy a car in modern times.

[@karenkittel8343]

Just want to thank you for your time and education on buying a car, will be careful on my next trip to the dealer for an car. Thanks Again

[@carhelpcorner]

Glad to help!

[@juanestopinan3250]

There should exist a service where you hire an expert to go with you to the dealership and act as your advocate.

[@robbyrob8349]

I have a 1988 Lincoln Town car as my daily driver. I'm not going to spend big money on a brand new item that's going to depreciate anyway.

[@ECOENERGI1]

I liked this video very much. It covered a lot of (you don't know what your don't know) points. Thanks for sharing

[@carhelpcorner]

Thank you!

[@MikeyBadabingBadaboom]

How could we push dealerships out of business and get manufacturers to sell directly to the customers?

[@dkrawk8309]

Walk

[@MikeyBadabingBadaboom]

This is a great source of information CGC.

[@moemotors2570]

Keep this up Please Shari! I absolutely love every video!

[@mrzombier]

Shari, worth calling out some manufacturers for absurdly inflated MSRP than providing 20-25-30% "discount ". Looking at you Jeep, Ram, Chrysler.

[@carhelpcorner]

I agree what they do is very misleading. And their incentive programs seem to last all year round as a result

[@delijs]

Wow, thank you for sharing such valuable insights! Have recently subscribed to your channel and learning great advice especially for someone in the Canadian market for a first vehicle. Looking forward to more vids! 🙂

[@carhelpcorner]

Thank you very much!

[@zeezee804]

I’m so grateful that I subscribed and referenced to this channel first

[@velazqueable]

I wonder why some people give the thumbs down to this type of informative video (unless these people are the dealers themselves!). Thanks for sharing this information.

[@cod4r]

I purchased a new car from a local dealership 2 days later they called me and asked me come to the dealership to make a new contract because the original purchase price was too low.

[@sadiqfazli4269]

Thank you for your advice about cars. It is very useful to know before going there and buying.you are doing a very good deligent presentation.

[@ericfitzpatrick785]

I can't believe dealerships are still trying to scam people into filling their tires with nitrogen. Unless your car is a super car with 1200 horsepower or more, you don't need nitrogen filled tires. Plus the air consists of 78% of nitrogen, I don't think not putting in the remaining 12%, will hurt your tires. Pure rip off

[@carhelpcorner]

Nitrogen fees are a total rip off. Sadly many dealers will sell it as long as they are able to get away with it

[@colt4667]

Why do you need Nitrogen even if you do have 1200 horsepower?

[@ValueAudio]

Costco will fill your tires with N for free if you bought their tires.

[@gailenrique2804]

Where can I buy a nitrogen air pump??? If it exists I'll do it myself.

[@danielboyd9380]

Excellent information and I admit to be taken advantage of unfortunately and can relate to many points

[@danielboyd9380]

Bought a jeep once. I wasnt chomping at the bit and told them I was going home to the local dealership. The sales manager came out. Asked. What can I do to sell it? I said lower the price? He took a 1000 off and fired a paper in front of me to sign. I signed it thinking I did alright. Then, in the accountants office they added all these charges, nitrogen in the tires? Washing the car when it came off the ship to get the salt off. I can't remember the others? I had signed and thought at the time I had no way out and I am still not sure I did... Learned lesson. Don't sign until everything is up front and if it's not to your liking walk.. The salesman comes in as your best friend and then you never see him again after the deal. One just needs to be careful. Anyhow very valuable information, easy to understand and follow.

[@dianafelice4339]

I just paid $1500 for windshield coating, theft app and some other bogus crap! I should have read my bill of sale instead of have him read what he claimed it said!

[@gailenrique2804]

What kind of windshield coating did they put on???

[@Thankyou_3]

Hi Shari, great video on how to save money. In the past 3 decades, I always bought pre-owned or demo vehicles which I was able to save enormous amount of money BUT the most amount of money I saved was by buying the right brand either earlier Hondas and most recent Toyotas. The key is to buy a car that will hold great value even after 5-8 years of ownership. Between my wife and I we keep cars close to a decade but when we purchased them these vehicles were few years old to begin with but we buy well maintained/dealer replacement parts on cars which we know we going to reap the benefits in long term. I am finding these dealer incentives and manufacture incentives are mostly on vehicles that don’t hold good resale value. It is unfortunate that auto industry have poor reputation of taking advantage of people BUT I truly believe that real estate agent are at the bottom of the barrel when it comes to taking advantage of people. There are far more honest car dealers and honest car sales person than crooked real estate agents. Real estate agents a pure crooks maybe not at all but many of them.

[@carhelpcorner]

Totally agree with going with reliable car brands. Brands like Toyota rarely have strong incentives because of their high demand which is a result of their reputation and quality. Hopefully with enough educating and advocating one day we can argue which industry is best instead of which one is worst!

[@Thankyou_3]

@@carhelpcorner good point you make about which industry is best compare to which is worst. Yes agreed.

[@lesterparker1594]

I usually do the same. I had a 99 escort, drove it for 11 years, a 2011 focus, drove it over 10 years. And a few months ago I was in the market for a used truck. The used prices were so insane it pushed me to a brand new 2021 ranger. I finally got to see what a new vehicle was like, got the warranty, and a very low interest rate. Don’t buy a used car right now.

[@ytpremium7649]

A car salesman is your best friend and you need to be THEIR best friend too 😉

[@spock9035]

Recently I bought a used car and the dealer charged me $995 for predelivery service charge, $199 for electronic registration filing fee, $100 for license and/or registration fees. I need help

[@MrAfrica1963]

Great information. For a future video: when to lease and when to buy a vehicle.

[@lesterparker1594]

If you want a new car every 3 years, lease. If you keep a car or truck forever like I do, buy. Personally, I could afford a big fancy car or truck, but I like to buy one and drive it til it falls apart. I could’ve bought a big fancy truck, but I just bought a brand new midsize ranger a few months ago. I plan on driving it until it doesn’t drive anymore. I don’t understand leasing. In 5 years I’ll have absolutely no payment. And I’ll have no payment for years and years. To me leasing seems to explain why so many people don’t have $400 in their bank accounts

[@webguy943]

Beware dealerships lie lie lie. Same goes for their service department. Lie lie lie.

[@jerrybarnette5148]

I cant even get the dealership to sell me a car, they are all out

[@canaus2016]

Alberta has all in price too.. doesn't seem to mean anything though cause they still try to add a bunch of stuff..

[@davidfigueroa3694]

Thank you.

[@daveycody]

I'm pretty sure there is a 72 hour 'cooling off' period in Washington state.

[@nellsb]

Knew you looked familiar, from CBC marketplace. I made an appointment to take a car for a buyer inspection the next day. Sometime later, emailed me that car sold. What do you make of that? Should i have put it on hold? Didnt even say how much it would cost, said it depends how long it would take.

[@susanmeredith4957]

What are your thoughts on extended warranty? And how much can I expect to take off the listed price? Thanks for your informative videos. I wish I saw this info on the 0% interest and not using longest term when I bought my last car in 2008. Now I’m doing much more research and way better informed for my upcoming sale, when ever the vehicle gets in. Long wait. But thinking it should be soon!

[@susanmeredith4957]

Never mind! I just realized I already asked you about extended warranty and you answered in another blog lol! Oops

[@TheShadeManGuitar]

My experience with car dealers is shady but motorcycle dealers seem alot better

[@sergten]

One would think there should be regulations against such sleazy tactics.

[@9iteRider]

Hi Shari great and informative video as always, in your opinion when purchasing a new car (honda) do you think its worth it to purchase extended warranty/rust proofing from the dealer? As you know the all new cars now days are all over equiped with so many fancy gadgets that are just meant to fail in a few years. I also wanted to know your opinion on hondas oil dillusion problem with the 1.5L turbo engines.

[@carhelpcorner]

I do think there is value in extended warranty plans when purchased for the right price and if you do enough driving to justify the expense. Cars normally develop problems as a result of mileage, so if you drive over 20,000km per year, the extended warranty is good peace of mind. Honda normally prices their warranty plans very aggressively too. I made a video covering all this which you might find helpful: kzbin.info/www/bejne/pGW4l2mJZZutn5I As for rust protection, I don't recommend dealer products as they are often overpriced and they rarely stand behind the products. I recommend third party companies that use oil spray applications such as Krown Rust Control. Video on rustproofing coming up!

[@9iteRider]

@@carhelpcorner would you be able to make a informative video of honda oil dillusion problem? As most of us are Honda/Toyota enthusiast?

[@carhelpcorner]

@@9iteRider Yes I touched on this in the CR-V video but I think it is worth going into greater depth. The problem seems to have vastly improved for the 2019+ models which came with many updates. I feel comfortable recommending one of these.

[@9iteRider]

@@carhelpcorner Thanks I will be looking forward to all the info you have gathered, on a side note I did email Honda Canada asking them about the civic oil dillusion issue and has it been fixed for the 2019-2020 models or even an update involve transmission and engine software changes. The answer was "NO" its the same engine as the 2018-19 which doesnt make sense to me as in the States they have updates for most Civics affected by this but it seems like no one is talking about this in Canada as much. If you like I can forward you the email Honda Canada has sent me regarding this. Many Honda dealers in my area said there has been no issues with oil dillusion or they even heard of from customer complaints.

[@samkitty5894]

There is no such thing as good or honest dealership. Every one of them is crooked. They need to be regulated.

[@williamsmiley16]

Why dont you do a show over how much Walmart marks up products?? Do you go into Walmart and try to negotiate the price?? Probably so

[@dethsyl907]

Is there a reliable source for people to be aware of those manufacturer rebates?

[@carhelpcorner]

Great question. Unfortunately, not all in one place. You just have to scan the car manufacturer websites on a regular basis to see the latest programs. The beginning of the month is a good time to do so

[@monishpawar3381]

Nice one Shari! Does the terminology called OUT THE DOOR price common in Canada or it's only un U.S. ?

[@carhelpcorner]

Thanks! That term is definitely used in Canada too

[@monishpawar3381]

@@carhelpcorner Thanks. So what is the best strategy? To get pre-approved from your bank first and then somehow convince the dealership to reveal the BUY rate and then compare and negotiate? OR if dealer is hesitant, then can you simply work with your own bank for financing?

[@monishpawar3381]

@@carhelpcorner Sorry, I meant to also ask if BUY RATE is also a common term in Canada when it comes to financing?

[@gl5960]

Are the fright and PDI fees suppose to be included in the sticker price of the car or is that added on after?

[@ThatsJustEric]

Think about what you're asking

[@BN99239]

Doesn't matter how much of a smart ass you sound when negotiating, it all depends on the car you're negotiating on. Do you expect that if you run a business that you NEED to take money out of your own pocket and give it to customers to make it "fair"? I'm a millennial and I hate how everything is an instant scam or rip off just because it doesn't satisfy the individual. A dealership will not give you dealer discounts unless they have to move that specific car quickly or they are very close to their bonus number. I wouldn't call it a scam or a rip off if a dealership won't give me dealership discounts. I'll just tell them to take down my number and call me back when they have better discounts while I shop at other dealerships. Bottom line is, as the buyer, you should know your budget and have a targeted price. If your price is met, then you should be happy with taking that car, whether or not it was a manufacturer's discount or dealership discount. I got a $49k Chevy Bolt for $21k after manufacturer discount and other incentives and rebates, such as Costco membership. I'm pretty certain the dealer did not discount anything from their wallet, but I'm happy with that price. It's not wise to ignore manufacturers and other discounts just because the dealers themselves won't provide a discount, since their discount may be a lot less than what the manufacturer is willing to discount at that moment.

[@kathrineculver696]

I was with him until he said “if you can’t afford the car payment for 48 months it’s too expensive” like yeah I call bullshit. I’m not rich but I on a monthly average make $700 more than other’s in my area my car is one of the cheapest I could find that was good and reputable (Toyota Corolla) I make $434 monthly payments $60 on insurance (bare minimum required by state law) and spend about $70 on gas in a month which means I’m tipping close to $600 in just basic car costs not including maintenance. I love very frugal own a house in which my house only costs me $682 in mortgage and my case note is at 72 months I think you’ve been dealing with some very privileged individuals to be able to make that statement because I guarantee you 70% off my local population would laugh you out of existence

[@vinayrajdev]

How reliable is Car Cost Canada to see how much dealers paid for their vehicles? Is this website a good starting point to negotiate with a salesperson?

[@carhelpcorner]

It is a good starting point if you just want to know what the dealer pays for the vehicle, but all the negotiating is on you. Car Help Canada offers more hands-on approach and we can tell you what the bottom price will be in certain areas such as the Greater Toronto Area.

[@Jaysa11]

Car Cost Canada nor others will tell you the cost of any vehicles. why would they? why would a dealership tell you the TRUE cost, incentives, rebates, and weaken its negotiation power over buyers. MSRP- dealership price as mentioned in video 30k-28k=2k.. 2k is not the profit of a dealership at all, cant be. With that math, dealership should sell 30 cars every month to cover its fixed cost like rent, hydro, payroll, etc. 10% deal is not really a deal for a buyer. Give the dealership what you are willing to pay. It will say " no I can't come to this price the cost is almost that price" bla bla...at the end of month or year they will call you. Depending on the dealership..some dealerships have good sales some dont..find the dealership that doesn't have much sale so you can negotiate more. My friend bought a 55k telluride for 43k..so when people tell me they got a 5% discount I laugh.

[@carhelpcorner]

@@Jaysa11 At Car Help Canada we use a proprietary program which gives us dealer cost on all new vehicles. We share this information with our clients as part of our service

[@Hitman2679]

@@Jaysa11 Only reason he got that deal is because it was last years model and no longer had manufacturer programs. Dealer literally lost money selling that car. They do that sometimes because it costs money to keep it on the lot.

[@sassouusasoo3607]

Should I pay 399$ for dealer fees ?The fine print says for vin etching, cold packaging, theft and I'm getting none of that .

[@kclefthanded427]

There is no such thing as lifetime automatic transmission fluid, lamest excuse ever

[@dkrawk8309]

Uhm everything is stated in this video does not reflect the reality. 1. Any employee of a UCDA registered dealership is not allowed to misrepresent or mislead consumer. 2. For what reason in name of all that is holy You are counting dealerships money. 3. Car dealer has NO WAY TO MISREPRESENT TRUE COST OF THE CAR by telling you the monthly payment. It CLEARLY STATES COST OF BORROWING AND TOTAL LOAN AMOUNT on all paperwork 4. So the dealer is liar, because consumer doesn't read the bill of sale? 5. Nitrogen filled tires are GREAT. Rust protection in Ontario is quite SMART thing to buy. 6. DEALER WILL NEVER TELL YOU THAT YOU CAN BACK OUT OF THE DEAL!. It says RIGHT ON BILL OF SALE RIGHT WHERE YOU SIGN!!!

[@tracycook7418]

Car Help Canada is so overpriced you should only be charging $24 for your service because you have no overhead to pay

[@eshelly4205]

You been doing this for 10 years ?? ROFLOL. I have dealership shirts older than that….please… rookie!! I hope you don’t charge people for your advice