Projecting Confidence When You Walk Into a Small Business

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James covers a strategy that will help you to gain and project the confidence you need to walk into a small business and make the sale. Visit www.ccsalespro.com for more free sales training resources. James Shepherd offers advice on how to sell merchant services on this channel. Our training as well as www.instantquotetool.com are used by thousands of sales professionals in the credit card processing industry. We also brand our training and technology solutions for ISO's, processors and other sales teams in the payment processing industry. James Shepherd is a thought leader in the payments industry and provides consulting and sales management and technology design implementation. If you sell merchant services, recruit credit card processing sales people or run an organization providing these services, visit us online and connect with James.
James Shepherd is the CEO and Founder of CCSalesPro, the leader in merchant sales training and technology.
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[@elliotcole8340]

Really helpful. You always cover things that are so relevant and specific that you think you face alone! :)

[@tvworkshoptravelandeventsasia]

Cold sales works and is fun:) I love it!

[@CCSalesPro]

+TVWorkshop Asia Corporate Team Building Singapore thanks!

[@tvworkshoptravelandeventsasia]

Thanks, James! Greetings from a Dutchie in Singapore!

[@robrydberg2080]

Great highlight of the cold caller traits needed to stay in front of the decisionmaker. Thoroughly enjoyed your message!

[@CCSalesPro]

Thanks Rob!

[@danielbrain7393]

Best video for small business. Merchant Stronghold also suggests for small business. Thanks all of both. #merchantstronghold

[@CCSalesPro]

+Daniel Brain thx

[@manifestingbeautifullife2187]

James, Thank you sooo much for your laid back style. Looking into a company called "Spot On"...have you heard of it? Or better yet, what company would you suggest to offer merchant services to businesses? I just subscribed. I really love your honest & real approach. Regards, Diane

[@CCSalesPro]

Thanks Diane, very familiar with spot on, good company. I have a few thoughts, email me [e-mail] and I will have my assistant set up a call.

[@patricklancaster8684]

Daddy likes 😂

[@ChadsVersatile]

Hey this video was golden, if i could just get all that down to a reaction mechanism I would crush it, what would you say to that just deliberately practice?

[@CCSalesPro]

Absolutely! Practice makes perfect. Use your voice notes on your phone so you can hear yourself, that will really help.

[@timkeith7201]

Hello, I’m looking for advice and if I should contract with a company. The company is VMS Direct/ Reverse POS, where they pay the merchant to accept credit cards and a 4% fee is added to the final cost of the sale when the customer uses a card, the merchant gets a payback of 1% the rest goes to the bank, but the merchant makes money to take cards and only pays like 600 a month for the POS system and actually makes $8,000 a year with processing around $20,000 a month in cards. My question is have you heard of this and is it real. If so how to I approach the owner when I walk in the door to earn his business??

[@CCSalesPro]

I don’t recommend it. Surcharge regulations state that the service fee can not be greater than the cost of processing or 4% and if the merchant is getting money back, then the service fee is higher than the cost of processing by definition because it is generating a profit.

[@LATOHOUSTON]

What is your pitch when you walk into industrial big box businesses? Secretary is there and your target is the CFO, Controller, President etc.

[@CCSalesPro]

Hey, I am a local vendor and I am looking to put in a bid for the payment processing, who handles that?” They usually have a process for “bids from vendors” and because these are not as competitive they usually let you through

[@LATOHOUSTON]

Perfect, sounds good. Thanks James!

[@Juiceb0xable]

I did door to door for 5 years and managed a 100 person team. Somehow I can't be confident in small business lmfao.

[@lindagabriel5182]

Hi James, I am not "the business owner" so I can't use that phrase to introduce myself. My how about this: "I'm your friendly neighborhood credit card lady"? 😁

[@CCSalesPro]

Sounds good to me!

[@AJ-wp3pw]

Oh wow everything you're saying to do makes me nervous as fuck. I can't do all this shit. If I have to protect confidence I don't have and think of a million questions and cool guy things to say and ask people, which I can never think of in the moment, I guess I just have to give up right now. Fuck.

[@CCSalesPro]

#selfawareness

[@tomchildreythecreditcardgu5582]

Well done and very helpful. #SheperdsFlock #ResultsThatAddUp #10ashusTom