What To Do When A Top Performer Unexpectedly Quits (And How To Keep It From Happening Again)

Ever had a top performer on your team unexpectedly quit?
It sucks.
Recently I had someone move on from SPS to start their own thing.
I didn’t see it coming…and of course it was right before Thanksgiving / Christmas. 🤦
Luckily, I’d already recorded this video! lol ...so I went back and watched it to come up with a plan of attack.
Fast forward to today, and I’ve refilled the position with someone amazing and the company is in a much better spot.
Check out this video to find out what to do when you have a top employee quit unexpectedly!
Watch my video "How to Create Great Culture on a Virtual Team" HERE: • 3 Ways To Build GREAT ...
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[@ChandlerBoltOfficial]

Ever had a top employee quit? How did you handle it? Share your story in the comments below! P.S. Watch my video "How to Create Great Culture on a Virtual Team" HERE: kzbin.info/www/bejne/hGiXqXl6hZuSh6c

[@sebastianfernandez5827]

To employers reading this, as a top performer who has suddenly quit various times for better pecuniary advantages : don't ever make your top performers feel like you're treating them "just like everyone else" out of "fairness" or refuse them the raise and bonus they ask ; otherwise, whatever happens next, you had it coming to you.

[@TacoMexxx]

I was the top performer and my best tip is, good luck finding a great guy like me.

[@ChandlerBoltOfficial]

Lol

[@sarahmaddack]

Love how SPECIFIC your business advice is and how every section has clear, actionable steps!

[@ChandlerBoltOfficial]

:) thank you! We try to design SPS the same way (A.D.D. friendly lol)

[@BriceGump]

Great video man. Love your insight on how you lead your company. These are the knowledge bombs we need 🙌

[@ChandlerBoltOfficial]

Thanks Brice! Glad they're helpful. Really appreciate all your feedback on these videos

[@TheAntony1984]

Definitely applicable in my life this week! Thanks for sharing the concept!

[@ChandlerBoltOfficial]

Great to hear!

[@mba2ceo]

BS !!! Exploiter do NOT care !!! and NEVER take a cunter offer !!!

[@selfpublishingcom]

Very thankful for all of the amazing people that work at Self Publishing School! #dreamteam #SPSfamily

[@ramyvance6309]

Great advice as always!!!

[@ChandlerBoltOfficial]

Thanks, Ramy!

[@Rokblokz]

Where is the video you mention "how to retain top talent"? Btw, I love your videos, they've been very helpful in our business. Thanks!

[@ChandlerBoltOfficial]

Appreciate it! Good catch. It's coming out on Feb 25th

[@ChandlerBoltOfficial]

Just released the video here: kzbin.info/www/bejne/g3rdmIiafZWcrc0 Let me know what you think!

[@johnrainsman6650]

I don't think it will get to that point for me, but who knows? My boss is my one and only mine trap at work. My boss was upset I had signed up for a one-person shift. I'll admit I'm kind of a slow learner and do much better with a helping hand and guide, but come on, that's no excuse for being insensitive. One of our student leader's responsibilities is organizing who works which shifts on the schedule, and my boss scolded him for not noticing I had signed up for a one-person shift. When she asked him if she thought I could do the shift, I answered for him with a firm "yes," because I felt belittled by her. She said she didn't think so, was all _"I've told you not to sign up for shifts by yourself, I've been very clear about that, I don't know how much clearer I can get for you to listen"_ (something like that, so I'm not perfectly quoting her), and she told me I need someone there to give me instructions and guide me. I regretfully didn't stand up for myself, because I was intimidated. Well, now I harbor a huge amount of resentment toward her, and I pretty much don't care about her anymore. Of course, I can't quit just because of her, because the job itself is actually beneficial. I just wish she didn't work there anymore.

[@tamjeanell]

Learn to do your job better...and build your own confidence

[@romuloromero2268]

Why would anyone go back on their word????? What would you think of someone that has accepted an offer from YOU, and then they go back on their word? Good advice on cross -training: for more reasons than people quitting: people go on vacation,. get sick, etc.

[@lasttwhisper]

Im thinking of leaving, hate doing everything while the suck ups do the bare minimal and think they are carrying. I dont feel like doing more no more, getting disrespected while im carrying the load. aaaawww hell nawww good luck doing all the work with your bare minimal lazies.

[@Guccibear100]

I can confidendetly say in every entry level job, I've been a "star" employee, even now in my current job, which is entry level, I'm already doing "star employee things" Only job I've had, and honestly my only "real" job. I had to scratch and claw for being in the position I had, and even then, being an African American in the position I was in was just not heard of, but once I realized I wasn't gonna move up, combined with personal life, it was time to go. Now I think I may be pushing too hard because I really want to be the best, and, I know I am... confidendetly: However; I don't want to pressure the younger staff or managers. Shod I just chill and pull back a bit, or keep going at it hard? It's a simple job and I do more than asked, but I like it. Thoughts?

[@ChandlerBoltOfficial]

Keep going at it hard and bloom where you’re planted!

[@omerredden]

2 biggest takeaways: 1) pause and seriously evaluate if you actually to re-hire that position; 2) always be building the talent bench

[@ChandlerBoltOfficial]

YES!! Great to hear these. Thanks for sharing, Omer

[@tamjeanell]

Systems=procedures