Cloud Key Gen2 Plus

[@prevarication]

This channel is hands down the best place for unifi information. Thank you!

[@russellford9016]

I'm sure Willie Howe may argue that :) 2 of the best Unifi KZbin Channels for sure

[@AvocadoAtrocity]

I bought into UniFi, because of your videos. I am now eagerly waiting for your Protect video. I want to see how to enable notifications for movement and more of the advanced features. Also, tips and tricks with the video feed and quality-- where's the point of diminishing returns (storage to quality etc.)?

[@StuartPlumbley]

To eject the hard drive without a screwdriver, first push on the front panel (the front of where the hard drive is situated), this will take a bit of tension off the slider on the base, then the slider can be moved with your finger.

[@CrosstalkSolutions]

I'll try that!

[@davematakas357]

It kills me to see you kill that beautiful device with a screwdriver, just sqweeze gently and toggle switch....

[@rudyyap899]

it's been running perfectly fine for me for the past 2 years. loved this the plus version and the camera works great.

[@markrichter7504]

I purchased one a few weeks back and really like it. Setting up a small NVR system with 8 G3 Flex cameras for my liquor store. Really like running the cloud key and the cameras with poe as well. Thanks for all your videos!

[@levimluke]

Man! You are doing a wonderful job with your videos! Keep Killing it! Just a note about the POE vs USB-C thing I think you would like... The Quick Charge "Capable" adapter you have has an automatic switcher built in. It will provide a basic charge current at first and then switch to the "Quick Charge" if it detects a higher draw of power than its currently providing. I'm guessing that the Cloud Key is detecting the lower power source before the wall adapter has a chance to increase the amperage... causing the Cloud Key to shut down. I imagine that the power source the device starts on is "Primary" and the other is a "Fail Over" that becomes the new Primary. So power will be drawn from the Primary until it's unavailable, and at that point, it will try to get power from the other. This would mean that plugging the USB-C in first made the wall adapter change into the higher Amp setting, so when unplugging the RJ-45, it was already on the higher Amp mode. A better USB-C wall adapter for this application would be a USB-C charger meant to power a laptop, that type of charger will always be providing a power source capable of the high Amperage the Cloud Key needs. (The phone adapter is designed in a way that it won't waste power, saving you money in the long run.)

[@tedherman38]

I've been running the Cloudkey Gen2 Plus since they first became available in the early access store. I'm LOVING it. I have had no crashes, and everything swapped over from my old unifi controller seamlessly. Protect is leaps and bounds better than it was when it first came out, and it will only get better. Looking forward to seeing where they go with Protect.

[@hillie47]

How does that move from an old cloudkey work? Just plug the new one into the network, basic setup and then there's some migrate option? I have a small Unifi setup at home, but I'm not too well versed in the more advanced Ubiquiti stuff.

[@poppyvestal2740]

@@hillie47 You will need to export your old configuration and import it into the new cloud key. But, you should make sure that your current Unifi controller is on the latest version before exporting.

[@hillie47]

Ok, thank you. That sounds pretty straightforward.

[@raydzek]

Just installed mine last week. This is a HUGE improvement in performance and stability already for both the cloud key network management and video.

[@wrybread]

Great video, thanks. I laughed out loud when you said "I'll be right back after I import my sites". Then you return and say "it's been a few days because I had some trouble..." Been there!

[@exploringoutdoors]

unifi protect questions: notifications on movement to phone, text message, email. cloud access to footage. offloading footage to a glacier backup (automated) love the videos. keep it up!

[@CrosstalkSolutions]

Good suggestions - thanks!

[@troysnell]

I had similar issues upgrading my first gen keys. However I uploaded the file manually instead of SSH. I have 8 Gen 2 keys waiting for me at the office. Can't wait to deploy them tomorrow!

[@mijohnst]

Pretty stoked that you put this out. I bought mine earlier this week and sold off my NVR and Cloud Key Gen1 within hours and made enough to buy it. My only splurge was buying the 19" rack kit for $120 with shipping. I'm excited to see this thing put to work. Thanks for the demo! I'm looking forward to more from you about it.

[@yippy3000]

As of you posting this video, the rack mount is available in the regular store. It is not Early Access anymore.

[@CrosstalkSolutions]

Thanks for the info!

[@sab0175]

It’s just a bit pricy

[@jbossnack]

Rack mount is nice option

[@matthewnuzzaco2849]

My first ever experience with Ubiquiti gear (last week) was trying to adopt their 8port 150w switch and I ran into a similar automatic firmware upgrade problem. It took me a few hours to figure it all out since I was still new to their systems/concepts. Basically I could not adopt the switch because the firmware was out of date and I could not update the firmware from the controller. Therefore I went down a rabbit hole of figuring out how to ssh into the switch (after googling for default creds) and forcing a command line firmware upgrade. After that adoption happened smoothly. Pretty rough first customer experience but ever since it’s pretty slick.

[@lannyvilensky3545]

Hi Chris, Screwdriver not needed to open HD tray. Just push in HD tray while sliding the lock release. Your videos are great

[@fademan77]

Hi Chris, A follow up video would be great - I'd love to learn the best practice in terms of configuring this device, particularly with PoE AP's and cameras - run on separate VLAN's?

[@EdoDijkgraaf]

I got it running for one month now. It is a great unit.

[@bwp85]

Just ordered one. Was looking for a simple solution to use unifi cameras and didn't look to hard into these. Thanks for the info.

[@TheProductCritiques]

Hey there! Thanks for sharing your experience with the Cloud Key Gen2 Plus. It's great to hear that you're excited about it and that it's working well for you. I'm considering getting one myself, so it's good to know that it performs well with UniFi Protect. Do you have any specific features or aspects of it that you really love, or any tips for setting it up effectively? Looking forward to hearing more about your experience with it. Cheers!

[@brandtjr]

I just updated from 0.8.6 to 0.8.10 using the auto update and it works just fine. I'll be watching for your Unifi Protect video.

[@bren.r]

Once you go Ubiquiti you never go back to consumer-grade stuff again.

[@EdiUtomoPutra]

😂 Agree, even though previously i only use 2x AC Lite for my home , when i deploy wifi at my store i prefer to use ubiquiti even though it is so expensive compared to another access point 😅

[@onlycodered]

@@EdiUtomoPutra Ubiquiti is not expensive when comparing to other comparative alternatives in the same space.

[@cheekybastard99]

Ubiquiti is consumer grade

[@EverythingEvo]

@@cheekybastard99 I wouldn't say consume. I'd say prosumer? If that's a word. Above consumer but below enterprise.

[@HugDeeznueces]

EverythingEvo what exactly makes ubiquit not enterprise

[@KalemAngel]

i have been using one for about 3 months now and i put a 5tb hdd inside it....... LOVE it

[@JoshVigil5280]

When using UniFi protect can you link outside storage like a nas

[@jeff8207]

My Cloud Key G2 Plus upgraded to 0.8.10 with no issues at all. I did the upgrade from the maintenance tab in the controller software.

[@car29238]

You make the information very simple to understand. I love this channel. Keep up the great work!

[@beerdiaryshootinmcdaniel8063]

It is done. Bought 24 port poe switch, usg, 2 AP pros, waiting on the cloud key for now as they were out of stock when i bought a bit ago will also be buying several cameras once it is back in stock reasonbly $$. Will be using software for this in the meantime. Been running general cable cat 6 plenum all weekend. Hope you dont mind a question or 2 if the need arises. Thanks again for the great videos.

[@alid856]

Is it possible to backup the recordings from the hdd to like a NAS so you can have more recordings saved?

[@AlexJustesen]

Looking forward to the unifi protect video, moving from an apartment to a house soon and cameras are a must.

[@lucroy]

Have done around 10 of these now and just in the last 2 months the changes to the software UI have been great. I just did an upgrade to change out the HD and the instructions are not up to date. Replacing HD - upgrade to latest software - export the SDN config (you do not need the protect but I made a backup) - power down - replace HD - boot up - protect will work but SDN requires an import of the config Moving from an old Cloud Key and old NVR is a little more complicated - Backup both devices - unplug both devices - plug in new Gen 2 - login and configure the CKG2 - upgrade CKG2 - Setup the Protect and SDN using the backups - you will need to do all the zone and notifications settings again in the new Protect software. Make sure you verify all the settings because only the cameras will be imported but almost no settings and no recordings

[@CrosstalkSolutions]

Great feedback - thanks Luc!

[@literallyawesome7611]

Can't wait for the UniFi Protect video. Thanks Chris for all the amazing videos.

[@taylorrobertson7629]

I installed a Cloud Key Gen2 Plus at my church 4+ years ago to monitor and record activity on a few cameras. It was, overall, a good experience. The equipment installed cleanly and has done exactly what we needed. It has chewed through HDDs -- not too surprising since I have it configured to record activity 24/7. I just installed my second replacement (3rd drive, including the original) a couple of months ago, so I am averaging about two years on a disk. Replacing the disks has been remarkably easy -- just take the old one out and pop the new one in and away we go. But I do have a complaint -- the Cloud Key system uses 2.5" drives. There are lots of solid and affordable drive options for 3.5" disks designed for NVR applications, but in the 2.5" form factor there are pretty much only laptop drives. I suspect that running a generic 2.5" drive in my NVR application is a large part of the reason my disks are living short lives. If I ever need to upgrade this system (or install a new one) I will still use Ubiquiti -- I love their gear. But I will spend a bit more money and get a larger NVR station with drive bays appropriate for my application.

[@TheHartsa]

I had issues too with automatic update of Unifi Cloud Key G2 (not the Plus-model) from 0.7.4 to 0.8.10. It started downloading the update but froze to "Downloading file 100%" state. I logged in to the cloud key using SSH and killed the wget-process (while Downloading 100% was on screen) and then the automatic upgrade continued properly to actually install the downloaded upgrade.

[@xking18]

Hey Chris, Protect 1.5.0 is out (just enable auto updates for Protect and it will grab it), that version fixed a bunch of issues with the live view. I have Protect deployed at 1 site with 5 cameras and 5Tb HDD, it used about 2.5Tb in 1 month time frame. I do like Protect so far. Things I did not like: compared to Hikvision system it lacks line crossing detection and Protect has to use Ubnt's e-mail server to send motion notifications. With Hikvision I send e-mail to my local server that grabs image out of e-mail and runs it thru Amazon Rekognition to see if there are people or vehicles on the photo and only then send an e-mail. P.S. 0.8.10 update worked fine for me, I had to click the upgrade 2 times though, first time it said something about failure to download. P.P.S. Did you try a micro SD slot on Cloud Key yet?

[@CrosstalkSolutions]

Already upgraded after I edited that video.

[@CJICreations]

So you can use the Hikvision IP cameras with this? maybe not all the features but they so work?

[@xephael3485]

17:33 (Edit: Ubiquiti is using QC with USB-C instead of PD ☹️) USB-C power is PD or Power Delivery. Quick Charge 3.0 is not power delivery. I've been able to get QC3 to rapid charge PD devices, but it's very flakey. QC4.0 is supposed to be PD compatibile when it comes out. PD also requires compatible USB-C cables, which many are not. QC is basically dead, Google told all phone vendors they need to use open Power Delivery standard on USB-C.

[@CrosstalkSolutions]

I tried the PD USB-C plug that powers my Nintendo Switch, and the Gen2 Cloud Key didn’t like it. Only the QC 3.0 wall charger worked for me.

[@xephael3485]

@@CrosstalkSolutions I checked out the datasheet. It says Quick Charge 2.0 or 3.0...stupid they used that with USB-C. Guess I don't have an explanation for the errors you saw.

[@davematakas357]

Agree qc2pd is required.

[@JeanPierreWhite]

With the manual firmware update, you don't have to use the URL or SSH methods. You can (first) download the firmware to your local computer and then upgrade using the local image via the interface.

[@tassmolnar8748]

Great video. I have this product, had to wait so long to get it, because of shipping to EU was messed up. I managed to migrate everything from the old cloud key to this one without any problem. Except when i removed the SD card from the old CK, and plugged it in to the new one, for some ODD reason the DPI feature got bugged and the database got corrupted, so I will have to do a repair on the DB when I have the time for it. The unifi protect is the reason I bought the device. It is amazing for this price point that features / storage / hardware / software combo they are giving. Ubiquiti is doing an amazing job with disrupting the market with their gear. I love them.

[@CrosstalkSolutions]

Great feedback - thanks!

[@tassmolnar8748]

@@CrosstalkSolutions Btw You are one of the reasons I bought Ubiquiti products. You are an awesome teacher and an overall humble guy. I hope your channel grows big, you deserve it!

[@joeguzman8396]

Got this in today. Set up was a breeze. I updated the cloud key and installed SDN. I am waiting for some cameras to set up Unifi Protect. BTW, I installed a Seagate 5TB hard drive that I bought from Costco on sale for $100. It's a USB drive but you can take it out of the case and put it in the cloud key.

[@timwells15]

I ordered the Cloud Key Gen2 Plus as soon as it was available in the Early Access Store and have been very happy with performance so far. I’ve already deployed 2 of these to customers (13 & 4 cameras respectively) mainly for UniFi Protect functionality since I feel it’s more in line with consumer security cameras without having your footage store in the cloud. Being able to scrub through video on a single camera using the iOS app is brilliant. With every update to UniFi Protect it has gotten much better to have near feature parity with UniFi Video. Now that the UVC G4 camera is in the early access store I’m curious if you will have more features available pairing this with UniFi Protect vs. UniFi Video. I know many people have complained that UniFi Protect is only available using the Cloud Key Gen2 Plus but it’s a relatively small price to pay. My customers love it & are already looking to add more cameras due to low cost & quality compared to other vendors. Thanks Chris for making another quality Ubiquiti video, looking forward to watching your video focused on the UniFi Protect platform.

[@Cooper3312000]

Ubiquiti equipment is great when it works. Other times it’s a headache best to sometimes just reset everything to factory defaults and start over which sucks in production.

[@84swoodworth]

Can you make a video on how to set up the micro cameras with the gen 2 cloud key

[@MikeSouzaProjects]

I installed a UniFi system in my 3,200 square foot home after watching many of your videos (yes, I used your affiliate links). I agree with the others, the WiFi performance is outstanding and I'll never go back to consumer grade WiFi again. My system consists of an USG, 2 AC-Pros, a CloudKey (Gen1) and a Cisco 26 port PoE switch (had this before the UniFi). As much as I love the UniFi access points, I completely loath the Gen 1 CloudKey. It is constantly locking up and in need of reboot because it thinks the SD card has been removed when it hasn't. I'm guessing this is part of why that battery was added. It's nice to see that they've made that improvement. I'll wait to see how the new generation cloud keys work. If they have in fact solved that problem, I will likely upgrade.

[@akraftcheese]

If you push in the hard drive carriage it allows you to slide the lock slide easily.

[@daviddjerf2856]

I know this is an old video, but I wanted to share that I have had tons of problems with Quick Charge (on my phone) when using cheap USB-C Cables. I have switched to cables that are marked "5A cable", and after that I don't have strange QC problems anymore. I suspect this can be the case with the cloud key as well.

[@Grrrrrene]

How about Onvif-capable PoE-cameras from other brands? I don't want to limit my choices to one brand as I already have IP-cameras from other brands that I don't intend to replace.

[@NealPatel1]

I asked a tech from Ubiquiti on their 24/7 chat and they said that it does not support ONVIF

[@BrandonMillsMPCS]

Please post this update fix on Ui.com because I didn't find this update process in the community forum that worked except for this one. I'm glad you included this issue, which btw is still an issue because I had talked me customer in finally upgrading her security on her wifi so I suggested the more monitoring of any potention problems of outages.

[@david_s1]

Thanks for the video Chris, I had been hoping you were going to review this product. I would have liked to have seen how you imported your existing site.

[@AlbertChen777]

The Nintendo Switch uses Power Delivery 2.0 while the cloud key uses Qualcomm's Quick Charge 2.0. While they are both USB-C type plugs, they are two different standards and therefore the Nintendo Switch adapter does not provide enough power for the cloud key. The Anker charger you bought support Quick Charge 2.0 standard hence it provides enough power.

[@ko4mz]

Chris, another great video. If you push in slightly on the HD from the front, then you can easily unlock the HD latch. Worked for me. Thanks.

[@PhiMobileSounds]

Can you do a comparison of Gen 1 vs Gen 2?

[@МаксимМаксим-ю2щ]

hi, tell me, there is a separate equipment from Ubiquiti - it had modules such as Uhifi PROTECTION, ACCESS TO THE DOOR. Without a security gateway.

[@smccrode]

Re: UniFi Protect. I’d just like to know what features it’s missing vs UniFi video. It used to not have full time recording capability. Not sure if that’s still true.

[@dangerousmythbuster]

The main issue IMO is that you can't run UniFi Protect on your own hardware.

[@CrosstalkSolutions]

I've already found a few differences - I'll go in depth when I make a Protect video.

[@farik5470]

@@CrosstalkSolutions Awesome, thank you!

[@davematakas357]

Spolier, enough difference between them, but I've ran mine for 4 months with little to no issues, 6 cams all g3 or domes.

[@Story_Teller_Everyone]

dangerousmythbuster I agree, that is the main reason I went with UniFi, I see them slowly turning into Cisco.

[@liutang]

I am deciding between the Unifi Protect system vs Ring camera system. I'm not sure if you have seen Ring cameras. I would like some discussions between the systems. How long does it take to view the cameras? How well does the iOS app work? Does alerting function work well? What is ease of use when remote? Are there options to view on computer (I have a Mac) and/or TV? Are there other IoT integrations (Alexa, IFTTT, Homekit, etc.)?

[@ask4boost]

Awesome video! Question can you configure different IP addresses for the video protect ?

[@EsotericArctos]

Aside from Unifi Protect, what advantage is their for the cloud key Gen 2+ over the standard cloud key gen 2?

[@livinginthefuturespast3631]

when you do the unifi protect may be talk a bit about the difference between the nvr system and the new system via the CK gen2 + hard drive. Will it replace the old system or can they work together

[@thegreatgazoo]

Thank you - just what I was waiting for - your unboxing and review of this one. I think I am going to upgrade from the Gen 1 and also get the rack mount. Will look nice in my little DIY home server rack. I'll upgrade that hard drive to a 5TB though - looks like only Seagate makes those although I am a WD fanboy. This will be nice because my NVR is on my media server right now so I can lessen it's load. POE is nice to keep cable clutter down too. Looks like a winner for Ubiquiti!

[@reginaldmarselus4742]

The date of this video is Jan. 17, 2019. Is there any new information that would make an updated video worth while?

[@joshcolley8253]

I had the same issue with the update. I was able to update automatically through the Unifi interface though

[@AJsWorld]

With the "Enable Cloud Access" function, could you enable it on an ad-hoc basis? So for example have cloud access disabled whilst you are at home but then easily enable it for access whilst you are at work or on holiday perhaps?

[@wiebowesterhof]

I bought on UBNT store. Had some issues with site move from my gen1 CK, even though on same version I basically had issues that required a reset of everything and then restoring from backup. I did add new POE and 48 port switches. It came up great after that and stabilized over a few more days. Gen2 is useful due to the battery backup. The plus was the only available one at the time, I just wish they had the rackmount available as I'm not in the US that much these days. 5TB upgrade would be good. Thanks for the video!

[@CrosstalkSolutions]

I have heard that the rack mount accessory is now readily available.

[@wiebowesterhof]

@@CrosstalkSolutions Thanks Chris, let me check that out.

[@TheBillyvlog]

I have had a CKG2+ since the beta store and it has been great. I think the reason they are only charging $20 more for the plus is because once you add a camera to it you get addicted. I am up to 4 cameras right now with plans to add many more. Which is also bad because I need to buy more ubiquiti switches to handle the extra cameras but that is okay with me. The old unifi video platform device they sold was overpriced I feel like and this is a great new product. Protect isnt perfect but going from the original release it is far more stable and motion alerts are getting better with every update. Just with they had an official apple tv app but using a rtsp streaming app is ok with me.

[@richardlewis1831]

Hi Chris, thanks for all of your great videos. I am new to using Ubiquiti equipment and am creating a home network using all Ubiquiti. I would like to know if purchasing a Cloud Key Gen2 Plus is recommended for a home network ? Thank you.

[@saqibbeg6456]

Hi Chris, I'd like to know the same too, Thanks :)

[@1969Kakashi]

OK....so I'm assuming you need a Ubiquiti network switch to be able to connect to your devices via your Unifi Login, right? Otherwise you're stuck local?

[@justyp00h]

Hi there. Would you mind doing a video on Let's encypt certs for the UniFi controller on this unit? There are many guides, but are largely outdated (based on previous versions of the controller). I have my own domain and have my CKg2+ behind NAT. Would be greatly appreciated. Love your videos!

[@elsammael]

I think that the problem with this CloudKey Gen 2 Plus issue is the fact that you cannot segregate the Management Network (for the cloud key management network) and the Security/ Video Network. I am not sure I want my camera on the same network as my management network on my network. I think that this need to added as an option to the configuration UI at some point.

[@literallyawesome7611]

The devices or containers need to see each other, so that wouldn't be possible.

[@elsammael]

I think that they could support VLAN in the UI so you can have your network management VLAN and the video VLAN. @@literallyawesome7611

[@jmanhattan8028]

Hey Chris, do you have a video going through all of the components that make up your home network?

[@HugDeeznueces]

So the hard drive is only to be used with the UniFi protect only???? If so, that’s a waste for me bc I do not use their cameras. I’ll be returning the 4tb hdd and just keep it with the 1tb hdd

[@ashtingdmn]

Nice Video as always... Can this device be used to record and view unifi cameras?

[@cubic5307]

I'm very late to this comment. You can manage protect cameras using this device

[@PaulLittlefield]

Quick question - have you moved a Unifi site from a Ubuntu based Controller to the CK2? Did you have any issues?

[@_intrepid]

Are those drives actually suitable for surveillance use?

[@CrosstalkSolutions]

I don't think there's an issue with the drive as long as it's a small number of cameras. The bigger issue is drive space - you'll run out quickly if you don't upgrade.

[@dumle29]

Hey Chris. about that HDD release mechanism. It seems the HDD caddy is heavily spring-loaded. Have you tried pushing in on the HDD tray, and then releasing it? Might make it easier to release.

[@CrosstalkSolutions]

I’ll try that...

[@bignblue]

Excellent Chris Keep up the good work 👍

[@lambo_oreo]

Awesome and very detailed videos. I am just planning on getting a PoE switch and 3 APs for my home setup so do I really need the cloud key? Trying to figure out if the cloud key is a requirement or a nice-to-have. Thanks a bunch.

[@mikecochran1759]

ok here is my issue.. I setup a site at a clients house before I purchase and installed the gen 2 cloud key pro. I believe the controller i am using is my laptop ??? I have on the unifi network dashboard all the WAPs and the 2 network switches that i installed and all is working well. The issue is that the cloud key seems to be its own controller that only has the cameras on it and doesn't see any of the other devices on the network from its dashboard. How do i move the devices from the controller i originally setup to the cloud key?

[@Benzin0]

Also the plus version has 3GB of ram instead of 2GB on the regular Gen2.

[@daboogie74]

Great review, does it have UDM features, like blocking apps to users? like dream machine pro or SE?

[@somedude5353]

Can you use that reserved USB port now? External hard drive?

[@CaseyHerman]

Great Info! I am going to put this in one of my offices as a test platform. If it works well I will replace the rest of the offices with this system.

[@nickbruch2856]

Hey Chris. When setting up the Gen2 Plus, did you use the same name and IP address for both the SDN and Protect controllers? Does that affect how other users would login to see camera footage from their phone app? Hopefully that question makes sense... thx!

[@jmanhattan8028]

Thumbs up for the butterfly knife!

[@JonnyJE]

Always love your videos! Thanks for the review!

[@neilaldridge9261]

More than a year on, is there any rumour of a Gen3 any time soon? Considering buying one of theses Gen2 units to replace my flakey home build but if a Gen3 is due, I'll hold off. One concern I have is the use of a 2.5" non-surveillance hard drive. How do they survive 24/7 use?

[@discusctx]

So basically this is only needed if u have cameras.. Right?

[@atomsbudgetreviews8713]

Love your show! I've recently acquired a cloud key gen 2 plus and a rack mount accessory.. I've been struggling with getting traffic to appear on the LCD. It's always at zero. It is plugged into a US-24 switch, have 1 unifi AC LR access point, no cameras, and still shows 0 traffic moving up or down stream. Do I need to use a unifi gateway ??

[@kidsaudio2280]

you are Awesome Chris, what is the link for 5t hard drive to upgrade my UKC g2 plus?

[@thebrethrenchurch1708]

Definitely would love a walk through of users. Currently, it appears that there are only two user permission levels, which is not ideal at all. Looking for solutions to allow someone to view feeds, but not control any administrative options. For instance, receptionist being able to see cam feeds, but not change settings.

[@InspectorT]

This is a nice review Chris, and I'm looking forward to the unifi protect movie. I'm curious what the difference is exactly with unifi Video 3. Also keep in mind to not rotate the cloudkey upside-down when it is turned on! The hard drive for the recordings is an old mechanical hard drive, and they don't like rotating while it's running 😉

[@joeanderson3423]

Hi Chris - Two Questions: 1 ... Will the Gen 2 Plus function without the hard drive plugged in? I don't have (Ubiquiti) cams, so was thinking of just getting the Gen 2, But like you say, for $20 more (AMZ) .. hey. 2 ... I'm currently running the browser based Unifi Controller on Win 10 (java enabled, etc.) and my Unifi network is all set up (thanks to many of YOUR videos) With the Gen 2 (or 2 Plus, will I be able to Import my existing network into the Cloud Key ? Or will I have to start over. Note: I do NOT have a Ubiquiti Cloud account. Everything is local. Thx.Joe

[@Jim_Mundy]

Hey Chris. The affiliate link for Cloud Key Gen 2 Plus that goes to Ubiquiti store is giving me a 404 error. I bought a basic Unifi setup including the Colud Key Gen 2 plus using various affiliate links. Hope you got the commissions. Looking forward to using and learning this gear. Great job on the channel.

[@sab0175]

I talked to ubnt support and the said only drives that are 9.5mm in depth are supported. Maybe you can try with the drive you suggested? L Can you do a video on all of the things you can do with the key plus?

[@beerdiaryshootinmcdaniel8063]

Very informative video yet again. Cant wait for the next one.

[@briank.1221]

I don't need the Protect features, but as you pointed out, the Plus model is only $20 more. I am wondering if In could put a 5tb hard drive into the Plus and map the drive so that my network could utilize the storage space for other content?

[@lpjerry21]

Hi Chris, It's interesting to see after you updated the FW on the CK the eMMC storage "shrinked" down from 25.49 GB to 18.70 GB. What could be the reason? Thanks.

[@lottiethetravellingcamper446]

Gerhard Tánczos That’s shoeing the available space, the updated firmware must have been a larger file size.

[@LeonardoBaracat]

Hi, let me ask you something... Do you know if the old uvc-dome camera model is compatible with this cloud key? And BTW, great video, as usual. =)

[@grahamstenson8571]

Great video. Is the device fanless? Is it suitable for a loft or attic installation where there could be some moisture in the air? Thanks

[@kevinfloyd7944]

Might be a stupid question can the cloud key see what’s local plugged in to the switch and show it on the cloud?

[@hazemh.1185]

So this cloud key is only for cameras or does it act like a full controller?

[@benpounds9290]

Chris, Which is a better solution for capturing video from your security camera, the NVR or the UCK gen 2+? The UCK appears to be less expensive with the 1TB drive. Does the NVR require a separate cloud key?

[@Dutchlincoln]

Chris, your video made me upgrade my local running controller to a cloudkey gen2+, but i cannot get the external (worldwide) access working. Can you show us the way how to do this? Do you have a video of this?

[@RichMcCabe]

If you are not running cameras is there any reason to purchase the plus version? Any other uses for that storage?