Cloud Key Gen2 Plus

A look at Ubiquiti's new Cloud Key Gen2 Plus.
Amazon affiliate links:
Anker Quick Charge 3.0 USB Wall Charger: geni.us/zB4AZGf
Seagate BarraCuda 5TB 2.5" SATA drive: geni.us/xL3Iy
Ubiquiti Cloud Key Gen2 Plus @ Ubiquiti store: store.ubnt.com...
Crosstalk Store on Amazon - RECOMMENDED PRODUCTS: www.amazon.com...
Crosstalk Discord: / discord
Amazon Wish List: a.co/7dRXc67
Crosstalk Solutions offers best practice phone systems, network design and deployment, and UniFi Video camera systems. Visit CrosstalkSolut... for details.
Crosstalk Solutions is an authorized Sangoma partner and reseller.
Connect with Chris:
Twitter: @CrosstalkSol
LinkedIn: goo.gl/j2Ucgg
KZbin: goo.gl/g4G58M

[@prevarication]

This channel is hands down the best place for unifi information. Thank you!

[@russellford9016]

I'm sure Willie Howe may argue that :) 2 of the best Unifi KZbin Channels for sure

[@AvocadoAtrocity]

I bought into UniFi, because of your videos. I am now eagerly waiting for your Protect video. I want to see how to enable notifications for movement and more of the advanced features. Also, tips and tricks with the video feed and quality-- where's the point of diminishing returns (storage to quality etc.)?

[@StuartPlumbley]

To eject the hard drive without a screwdriver, first push on the front panel (the front of where the hard drive is situated), this will take a bit of tension off the slider on the base, then the slider can be moved with your finger.

[@CrosstalkSolutions]

I'll try that!

[@davematakas357]

It kills me to see you kill that beautiful device with a screwdriver, just sqweeze gently and toggle switch....

[@rudyyap899]

it's been running perfectly fine for me for the past 2 years. loved this the plus version and the camera works great.

[@tedherman38]

I've been running the Cloudkey Gen2 Plus since they first became available in the early access store. I'm LOVING it. I have had no crashes, and everything swapped over from my old unifi controller seamlessly. Protect is leaps and bounds better than it was when it first came out, and it will only get better. Looking forward to seeing where they go with Protect.

[@hillie47]

How does that move from an old cloudkey work? Just plug the new one into the network, basic setup and then there's some migrate option? I have a small Unifi setup at home, but I'm not too well versed in the more advanced Ubiquiti stuff.

[@poppyvestal2740]

@@hillie47 You will need to export your old configuration and import it into the new cloud key. But, you should make sure that your current Unifi controller is on the latest version before exporting.

[@hillie47]

Ok, thank you. That sounds pretty straightforward.

[@markrichter7504]

I purchased one a few weeks back and really like it. Setting up a small NVR system with 8 G3 Flex cameras for my liquor store. Really like running the cloud key and the cameras with poe as well. Thanks for all your videos!

[@levimluke]

Man! You are doing a wonderful job with your videos! Keep Killing it! Just a note about the POE vs USB-C thing I think you would like... The Quick Charge "Capable" adapter you have has an automatic switcher built in. It will provide a basic charge current at first and then switch to the "Quick Charge" if it detects a higher draw of power than its currently providing. I'm guessing that the Cloud Key is detecting the lower power source before the wall adapter has a chance to increase the amperage... causing the Cloud Key to shut down. I imagine that the power source the device starts on is "Primary" and the other is a "Fail Over" that becomes the new Primary. So power will be drawn from the Primary until it's unavailable, and at that point, it will try to get power from the other. This would mean that plugging the USB-C in first made the wall adapter change into the higher Amp setting, so when unplugging the RJ-45, it was already on the higher Amp mode. A better USB-C wall adapter for this application would be a USB-C charger meant to power a laptop, that type of charger will always be providing a power source capable of the high Amperage the Cloud Key needs. (The phone adapter is designed in a way that it won't waste power, saving you money in the long run.)

[@wrybread]

Great video, thanks. I laughed out loud when you said "I'll be right back after I import my sites". Then you return and say "it's been a few days because I had some trouble..." Been there!

[@exploringoutdoors]

unifi protect questions: notifications on movement to phone, text message, email. cloud access to footage. offloading footage to a glacier backup (automated) love the videos. keep it up!

[@CrosstalkSolutions]

Good suggestions - thanks!

[@raydzek]

Just installed mine last week. This is a HUGE improvement in performance and stability already for both the cloud key network management and video.

[@troysnell]

I had similar issues upgrading my first gen keys. However I uploaded the file manually instead of SSH. I have 8 Gen 2 keys waiting for me at the office. Can't wait to deploy them tomorrow!

[@lannyvilensky3545]

Hi Chris, Screwdriver not needed to open HD tray. Just push in HD tray while sliding the lock release. Your videos are great

[@mijohnst]

Pretty stoked that you put this out. I bought mine earlier this week and sold off my NVR and Cloud Key Gen1 within hours and made enough to buy it. My only splurge was buying the 19" rack kit for $120 with shipping. I'm excited to see this thing put to work. Thanks for the demo! I'm looking forward to more from you about it.

[@matthewnuzzaco2849]

My first ever experience with Ubiquiti gear (last week) was trying to adopt their 8port 150w switch and I ran into a similar automatic firmware upgrade problem. It took me a few hours to figure it all out since I was still new to their systems/concepts. Basically I could not adopt the switch because the firmware was out of date and I could not update the firmware from the controller. Therefore I went down a rabbit hole of figuring out how to ssh into the switch (after googling for default creds) and forcing a command line firmware upgrade. After that adoption happened smoothly. Pretty rough first customer experience but ever since it’s pretty slick.

[@yippy3000]

As of you posting this video, the rack mount is available in the regular store. It is not Early Access anymore.

[@CrosstalkSolutions]

Thanks for the info!

[@sab0175]

It’s just a bit pricy

[@jbossnack]

Rack mount is nice option

[@bwp85]

Just ordered one. Was looking for a simple solution to use unifi cameras and didn't look to hard into these. Thanks for the info.

[@bren.r]

Once you go Ubiquiti you never go back to consumer-grade stuff again.

[@EdiUtomoPutra]

😂 Agree, even though previously i only use 2x AC Lite for my home , when i deploy wifi at my store i prefer to use ubiquiti even though it is so expensive compared to another access point 😅

[@onlycodered]

@@EdiUtomoPutra Ubiquiti is not expensive when comparing to other comparative alternatives in the same space.

[@cheekybastard99]

Ubiquiti is consumer grade

[@EverythingEvo]

@@cheekybastard99 I wouldn't say consume. I'd say prosumer? If that's a word. Above consumer but below enterprise.

[@HugDeeznueces]

EverythingEvo what exactly makes ubiquit not enterprise

[@EdoDijkgraaf]

I got it running for one month now. It is a great unit.

[@TheProductCritiques]

Hey there! Thanks for sharing your experience with the Cloud Key Gen2 Plus. It's great to hear that you're excited about it and that it's working well for you. I'm considering getting one myself, so it's good to know that it performs well with UniFi Protect. Do you have any specific features or aspects of it that you really love, or any tips for setting it up effectively? Looking forward to hearing more about your experience with it. Cheers!

[@brandtjr]

I just updated from 0.8.6 to 0.8.10 using the auto update and it works just fine. I'll be watching for your Unifi Protect video.

[@fademan77]

Hi Chris, A follow up video would be great - I'd love to learn the best practice in terms of configuring this device, particularly with PoE AP's and cameras - run on separate VLAN's?

[@beerdiaryshootinmcdaniel8063]

It is done. Bought 24 port poe switch, usg, 2 AP pros, waiting on the cloud key for now as they were out of stock when i bought a bit ago will also be buying several cameras once it is back in stock reasonbly $$. Will be using software for this in the meantime. Been running general cable cat 6 plenum all weekend. Hope you dont mind a question or 2 if the need arises. Thanks again for the great videos.

[@KalemAngel]

i have been using one for about 3 months now and i put a 5tb hdd inside it....... LOVE it

[@Cooper3312000]

Ubiquiti equipment is great when it works. Other times it’s a headache best to sometimes just reset everything to factory defaults and start over which sucks in production.

[@AlexJustesen]

Looking forward to the unifi protect video, moving from an apartment to a house soon and cameras are a must.

[@jeff8207]

My Cloud Key G2 Plus upgraded to 0.8.10 with no issues at all. I did the upgrade from the maintenance tab in the controller software.

[@literallyawesome7611]

Can't wait for the UniFi Protect video. Thanks Chris for all the amazing videos.

[@tassmolnar8748]

Great video. I have this product, had to wait so long to get it, because of shipping to EU was messed up. I managed to migrate everything from the old cloud key to this one without any problem. Except when i removed the SD card from the old CK, and plugged it in to the new one, for some ODD reason the DPI feature got bugged and the database got corrupted, so I will have to do a repair on the DB when I have the time for it. The unifi protect is the reason I bought the device. It is amazing for this price point that features / storage / hardware / software combo they are giving. Ubiquiti is doing an amazing job with disrupting the market with their gear. I love them.

[@CrosstalkSolutions]

Great feedback - thanks!

[@tassmolnar8748]

@@CrosstalkSolutions Btw You are one of the reasons I bought Ubiquiti products. You are an awesome teacher and an overall humble guy. I hope your channel grows big, you deserve it!

[@car29238]

You make the information very simple to understand. I love this channel. Keep up the great work!

[@lucroy]

Have done around 10 of these now and just in the last 2 months the changes to the software UI have been great. I just did an upgrade to change out the HD and the instructions are not up to date. Replacing HD - upgrade to latest software - export the SDN config (you do not need the protect but I made a backup) - power down - replace HD - boot up - protect will work but SDN requires an import of the config Moving from an old Cloud Key and old NVR is a little more complicated - Backup both devices - unplug both devices - plug in new Gen 2 - login and configure the CKG2 - upgrade CKG2 - Setup the Protect and SDN using the backups - you will need to do all the zone and notifications settings again in the new Protect software. Make sure you verify all the settings because only the cameras will be imported but almost no settings and no recordings

[@CrosstalkSolutions]

Great feedback - thanks Luc!

[@akraftcheese]

If you push in the hard drive carriage it allows you to slide the lock slide easily.

[@ko4mz]

Chris, another great video. If you push in slightly on the HD from the front, then you can easily unlock the HD latch. Worked for me. Thanks.

[@Modern-Nerds]

I feel like putting those camera stickers on the outside of your house would warrant even more temptation for someone to burglarize your home considering how damn expensive their camera setup is😂

[@jmanhattan8028]

Thumbs up for the butterfly knife!

[@thegreatgazoo]

Thank you - just what I was waiting for - your unboxing and review of this one. I think I am going to upgrade from the Gen 1 and also get the rack mount. Will look nice in my little DIY home server rack. I'll upgrade that hard drive to a 5TB though - looks like only Seagate makes those although I am a WD fanboy. This will be nice because my NVR is on my media server right now so I can lessen it's load. POE is nice to keep cable clutter down too. Looks like a winner for Ubiquiti!

[@joeguzman8396]

Got this in today. Set up was a breeze. I updated the cloud key and installed SDN. I am waiting for some cameras to set up Unifi Protect. BTW, I installed a Seagate 5TB hard drive that I bought from Costco on sale for $100. It's a USB drive but you can take it out of the case and put it in the cloud key.

[@MikeSouzaProjects]

I installed a UniFi system in my 3,200 square foot home after watching many of your videos (yes, I used your affiliate links). I agree with the others, the WiFi performance is outstanding and I'll never go back to consumer grade WiFi again. My system consists of an USG, 2 AC-Pros, a CloudKey (Gen1) and a Cisco 26 port PoE switch (had this before the UniFi). As much as I love the UniFi access points, I completely loath the Gen 1 CloudKey. It is constantly locking up and in need of reboot because it thinks the SD card has been removed when it hasn't. I'm guessing this is part of why that battery was added. It's nice to see that they've made that improvement. I'll wait to see how the new generation cloud keys work. If they have in fact solved that problem, I will likely upgrade.

[@Grrrrrene]

How about Onvif-capable PoE-cameras from other brands? I don't want to limit my choices to one brand as I already have IP-cameras from other brands that I don't intend to replace.

[@NealPatel1]

I asked a tech from Ubiquiti on their 24/7 chat and they said that it does not support ONVIF

[@JeanPierreWhite]

With the manual firmware update, you don't have to use the URL or SSH methods. You can (first) download the firmware to your local computer and then upgrade using the local image via the interface.

[@AlbertChen777]

The Nintendo Switch uses Power Delivery 2.0 while the cloud key uses Qualcomm's Quick Charge 2.0. While they are both USB-C type plugs, they are two different standards and therefore the Nintendo Switch adapter does not provide enough power for the cloud key. The Anker charger you bought support Quick Charge 2.0 standard hence it provides enough power.

[@xking18]

Hey Chris, Protect 1.5.0 is out (just enable auto updates for Protect and it will grab it), that version fixed a bunch of issues with the live view. I have Protect deployed at 1 site with 5 cameras and 5Tb HDD, it used about 2.5Tb in 1 month time frame. I do like Protect so far. Things I did not like: compared to Hikvision system it lacks line crossing detection and Protect has to use Ubnt's e-mail server to send motion notifications. With Hikvision I send e-mail to my local server that grabs image out of e-mail and runs it thru Amazon Rekognition to see if there are people or vehicles on the photo and only then send an e-mail. P.S. 0.8.10 update worked fine for me, I had to click the upgrade 2 times though, first time it said something about failure to download. P.P.S. Did you try a micro SD slot on Cloud Key yet?

[@CrosstalkSolutions]

Already upgraded after I edited that video.

[@CJICreations]

So you can use the Hikvision IP cameras with this? maybe not all the features but they so work?

[@JonnyJE]

Always love your videos! Thanks for the review!

[@wiebowesterhof]

I bought on UBNT store. Had some issues with site move from my gen1 CK, even though on same version I basically had issues that required a reset of everything and then restoring from backup. I did add new POE and 48 port switches. It came up great after that and stabilized over a few more days. Gen2 is useful due to the battery backup. The plus was the only available one at the time, I just wish they had the rackmount available as I'm not in the US that much these days. 5TB upgrade would be good. Thanks for the video!

[@CrosstalkSolutions]

I have heard that the rack mount accessory is now readily available.

[@wiebowesterhof]

@@CrosstalkSolutions Thanks Chris, let me check that out.

[@david_s1]

Thanks for the video Chris, I had been hoping you were going to review this product. I would have liked to have seen how you imported your existing site.

[@alid856]

Is it possible to backup the recordings from the hdd to like a NAS so you can have more recordings saved?

[@BrandonMillsMPCS]

Please post this update fix on Ui.com because I didn't find this update process in the community forum that worked except for this one. I'm glad you included this issue, which btw is still an issue because I had talked me customer in finally upgrading her security on her wifi so I suggested the more monitoring of any potention problems of outages.

[@CaseyHerman]

Great Info! I am going to put this in one of my offices as a test platform. If it works well I will replace the rest of the offices with this system.

[@TheHartsa]

I had issues too with automatic update of Unifi Cloud Key G2 (not the Plus-model) from 0.7.4 to 0.8.10. It started downloading the update but froze to "Downloading file 100%" state. I logged in to the cloud key using SSH and killed the wget-process (while Downloading 100% was on screen) and then the automatic upgrade continued properly to actually install the downloaded upgrade.

[@daviddjerf2856]

I know this is an old video, but I wanted to share that I have had tons of problems with Quick Charge (on my phone) when using cheap USB-C Cables. I have switched to cables that are marked "5A cable", and after that I don't have strange QC problems anymore. I suspect this can be the case with the cloud key as well.

[@Exploited89]

Thanks a LOT for the video, especially for the detailed power "options" test... really cool!

[@securityvlogger6825]

Top quality work Chris. Super job, thank you. I will be purchasing with your links.

[@JoshVigil5280]

When using UniFi protect can you link outside storage like a nas

[@schneiderdkgmailcom]

Very cool . . Take a look at the rackmount as well

[@AvocadoAtrocity]

$100 to rack mount it... no thanks.

[@beerdiaryshootinmcdaniel8063]

Very informative video yet again. Cant wait for the next one.

[@smartaerials]

Great videos! You have helped me many times now. Keep up the good work.

[@xephael3485]

17:33 (Edit: Ubiquiti is using QC with USB-C instead of PD ☹️) USB-C power is PD or Power Delivery. Quick Charge 3.0 is not power delivery. I've been able to get QC3 to rapid charge PD devices, but it's very flakey. QC4.0 is supposed to be PD compatibile when it comes out. PD also requires compatible USB-C cables, which many are not. QC is basically dead, Google told all phone vendors they need to use open Power Delivery standard on USB-C.

[@CrosstalkSolutions]

I tried the PD USB-C plug that powers my Nintendo Switch, and the Gen2 Cloud Key didn’t like it. Only the QC 3.0 wall charger worked for me.

[@xephael3485]

@@CrosstalkSolutions I checked out the datasheet. It says Quick Charge 2.0 or 3.0...stupid they used that with USB-C. Guess I don't have an explanation for the errors you saw.

[@davematakas357]

Agree qc2pd is required.

[@ALWResearchTeam]

Thanks Chris. This has been really helpful

[@84swoodworth]

Can you make a video on how to set up the micro cameras with the gen 2 cloud key

[@user-mj6fq6gp2o]

hi, tell me, there is a separate equipment from Ubiquiti - it had modules such as Uhifi PROTECTION, ACCESS TO THE DOOR. Without a security gateway.

[@2QRh6g1I]

After viewing your video I was convinced to buy one. Now, looking at the UniFi community forums there are a number of posts showing that the internal battery backup has become swollen and ready to burst. This is a potential fire hazard, and there has been no response from UI.

[@timwells15]

I ordered the Cloud Key Gen2 Plus as soon as it was available in the Early Access Store and have been very happy with performance so far. I’ve already deployed 2 of these to customers (13 & 4 cameras respectively) mainly for UniFi Protect functionality since I feel it’s more in line with consumer security cameras without having your footage store in the cloud. Being able to scrub through video on a single camera using the iOS app is brilliant. With every update to UniFi Protect it has gotten much better to have near feature parity with UniFi Video. Now that the UVC G4 camera is in the early access store I’m curious if you will have more features available pairing this with UniFi Protect vs. UniFi Video. I know many people have complained that UniFi Protect is only available using the Cloud Key Gen2 Plus but it’s a relatively small price to pay. My customers love it & are already looking to add more cameras due to low cost & quality compared to other vendors. Thanks Chris for making another quality Ubiquiti video, looking forward to watching your video focused on the UniFi Protect platform.

[@reginaldmarselus4742]

The date of this video is Jan. 17, 2019. Is there any new information that would make an updated video worth while?

[@InspectorT]

This is a nice review Chris, and I'm looking forward to the unifi protect movie. I'm curious what the difference is exactly with unifi Video 3. Also keep in mind to not rotate the cloudkey upside-down when it is turned on! The hard drive for the recordings is an old mechanical hard drive, and they don't like rotating while it's running 😉

[@joeguzman8396]

You can buy a 5TB Segate portable USB HDD for around $100 and remove the HDD from the case and use it on this cloud key. Costco has a sale right now for $99.

[@TheBillyvlog]

I have had a CKG2+ since the beta store and it has been great. I think the reason they are only charging $20 more for the plus is because once you add a camera to it you get addicted. I am up to 4 cameras right now with plans to add many more. Which is also bad because I need to buy more ubiquiti switches to handle the extra cameras but that is okay with me. The old unifi video platform device they sold was overpriced I feel like and this is a great new product. Protect isnt perfect but going from the original release it is far more stable and motion alerts are getting better with every update. Just with they had an official apple tv app but using a rtsp streaming app is ok with me.

[@joshcolley8253]

I had the same issue with the update. I was able to update automatically through the Unifi interface though

[@bignblue]

Excellent Chris Keep up the good work 👍

[@janlangley6217]

Great video Chris, I have had one of these running for about 4 weeks with 5 cameras and no problems, It would be nice if you could assign a different ip to the unifi protect so on different vlan from the sdn controller, unifi products are great

[@vk5zz785]

Fantastic video! Very helpful.

[@jmanhattan8028]

Hey Chris, do you have a video going through all of the components that make up your home network?

[@HugDeeznueces]

So the hard drive is only to be used with the UniFi protect only???? If so, that’s a waste for me bc I do not use their cameras. I’ll be returning the 4tb hdd and just keep it with the 1tb hdd

[@SycsFinest]

I've been waiting for a video on this. 👌🏻

[@thebrethrenchurch1708]

Definitely would love a walk through of users. Currently, it appears that there are only two user permission levels, which is not ideal at all. Looking for solutions to allow someone to view feeds, but not control any administrative options. For instance, receptionist being able to see cam feeds, but not change settings.

[@elsammael]

I think that the problem with this CloudKey Gen 2 Plus issue is the fact that you cannot segregate the Management Network (for the cloud key management network) and the Security/ Video Network. I am not sure I want my camera on the same network as my management network on my network. I think that this need to added as an option to the configuration UI at some point.

[@literallyawesome7611]

The devices or containers need to see each other, so that wouldn't be possible.

[@elsammael]

I think that they could support VLAN in the UI so you can have your network management VLAN and the video VLAN. @@literallyawesome7611

[@devinhedge]

I love this channel. Like others, I bought into UniFi, because of your videos. What I found was something completely unexpected. If you have anything custom, really custom... UniFi isn't the best solution. Because UniFi is SDN (Software Defined Networking)... it relies on the Controller in order to define the controller. The assumptions that the UniFi controller brings totally messed up my network. Also, I couldn't find a way to segment the radios in the latest version of the controller. Example: the 2Ghz network can't have a different SSID than the 5Ghz network. It did formerly. It doesn't now. So, in one version upgrade of the controller, I went from being able to have 4 WLANs to 2 WLANS, effectively destroying segmentation security protocols. There was no warning, nothing that would indicate that would change in the release notes. It just happened and suddenly I have 3/4 of my IoT devices that can't connect to the WLAN (because it didn't exist anymore). That level of poor release management controls is really amateurish and not something I would put in a small office where PCI, PII, or HIPAA certification is mandatory.

[@BKWHISPERER]

Chris, your videos are awesome!! Can you add in this one though that you have to go into your Unifi Switch and change the Cloud to 48 volts and show how that's accomplished?? Thanks

[@EagleMitch]

Great video, thanks for posting! I just picked up the Cloud Key Gen 2 and configured it over the weekend. Pretty cool device. I mis-read somewhere that the 1TB drive was also a Solid State, so I thought for the price it was FANTASTIC, however even with a HDD it is still a very good price. I also agree, at $50 just for the HDD, it is a no-brainier upgrade to the Plus model vs the standard one.

[@liutang]

I am deciding between the Unifi Protect system vs Ring camera system. I'm not sure if you have seen Ring cameras. I would like some discussions between the systems. How long does it take to view the cameras? How well does the iOS app work? Does alerting function work well? What is ease of use when remote? Are there options to view on computer (I have a Mac) and/or TV? Are there other IoT integrations (Alexa, IFTTT, Homekit, etc.)?

[@Benzin0]

Also the plus version has 3GB of ram instead of 2GB on the regular Gen2.

[@EsotericArctos]

Aside from Unifi Protect, what advantage is their for the cloud key Gen 2+ over the standard cloud key gen 2?

[@SirChiefUK]

Nice butterfly knife! 👍

[@donaldfuchs9638]

Thanks for this specific video as well as your previous Unifi 'instructional' videos. In your future Unifi Protect focused production, I respectfully request you perform a comparison of the number of video cameras offered by Unifi as to their intended application(s). As I review these offerings, I can not comprehend which cameras are best used in what locations. Thank you...

[@doalwa]

I hope to get my hands on one ASAP...but they seem to be impossible to get here in Germany at the moment. Anyway, great video and great channel!

[@Jim_Mundy]

Hey Chris. The affiliate link for Cloud Key Gen 2 Plus that goes to Ubiquiti store is giving me a 404 error. I bought a basic Unifi setup including the Colud Key Gen 2 plus using various affiliate links. Hope you got the commissions. Looking forward to using and learning this gear. Great job on the channel.

[@littlebit670]

Maybe they should use the second Type-C port for adding more drives for expansion. (It’s labeled with a hard drive icon)

[@justyp00h]

Hi there. Would you mind doing a video on Let's encypt certs for the UniFi controller on this unit? There are many guides, but are largely outdated (based on previous versions of the controller). I have my own domain and have my CKg2+ behind NAT. Would be greatly appreciated. Love your videos!

[@FastRedPonyCar]

The problems you had migrating your site has been a common ubiquiti problem for a while and one reason why we as an MSP don’t deploy their stuff to clients. Just not reliable enough. I run a full unifi network at the house and like it but if anything in the chain fails, I have spare equipment to get me back up and running, but we’ll never deploy their USG at client sites until they can implement proper UTM features like what you get with Fortigate, Sophos, Pfsense, etc. We use Meraki AP’s and Catalyst switches even at small clients. We’ve yet to have any pushback on the price because that stuff is bulletproof and the clients have extra piece of mind. I really want to like the ubiquiti stuff for more than prosumer and small business use but without even a basic SSL VPN capability and proper IPV4 firewall rules, their stuff will stay in the home networks for us :(

[@PhiMobileSounds]

Can you do a comparison of Gen 1 vs Gen 2?

[@mdorf61]

I like Ubiquity products, but they just keep having these tiny issues where functions don't work. very frustrating. great video, you Deserve a BEER!!!

[@dannybourne_]

Cloud Key Gen2 Plus is going to replace my NVR ! Great design, the removable hard drive is the selling point.

[@lostconflict9369]

Doesn't the nvr also have a removable hard drive

[@mikecochran1759]

ok here is my issue.. I setup a site at a clients house before I purchase and installed the gen 2 cloud key pro. I believe the controller i am using is my laptop ??? I have on the unifi network dashboard all the WAPs and the 2 network switches that i installed and all is working well. The issue is that the cloud key seems to be its own controller that only has the cameras on it and doesn't see any of the other devices on the network from its dashboard. How do i move the devices from the controller i originally setup to the cloud key?

[@smccrode]

Re: UniFi Protect. I’d just like to know what features it’s missing vs UniFi video. It used to not have full time recording capability. Not sure if that’s still true.

[@dangerousmythbuster]

The main issue IMO is that you can't run UniFi Protect on your own hardware.

[@CrosstalkSolutions]

I've already found a few differences - I'll go in depth when I make a Protect video.

[@farik5470]

@@CrosstalkSolutions Awesome, thank you!

[@davematakas357]

Spolier, enough difference between them, but I've ran mine for 4 months with little to no issues, 6 cams all g3 or domes.

[@logan594]

dangerousmythbuster I agree, that is the main reason I went with UniFi, I see them slowly turning into Cisco.

[@hendrikwiekenberg]

Absolut fantastisc video. Thanks a lot!

[@kevinfloyd7944]

Might be a stupid question can the cloud key see what’s local plugged in to the switch and show it on the cloud?

[@livinginthefuturespast3631]

when you do the unifi protect may be talk a bit about the difference between the nvr system and the new system via the CK gen2 + hard drive. Will it replace the old system or can they work together

[@JoshuaJayVlogs]

I have an existing network and a ubiquity cloud key that I’m trying to add, the console is on a laptop, I’ve seen online I have to back that up and restore the cloud key using that backup, but when I try to connect the laptop to just the cloud key I can’t get them to connect using the discovery tool…

[@ask4boost]

Awesome video! Question can you configure different IP addresses for the video protect ?

[@AJsWorld]

With the "Enable Cloud Access" function, could you enable it on an ad-hoc basis? So for example have cloud access disabled whilst you are at home but then easily enable it for access whilst you are at work or on holiday perhaps?

[@richardlewis1831]

Hi Chris, thanks for all of your great videos. I am new to using Ubiquiti equipment and am creating a home network using all Ubiquiti. I would like to know if purchasing a Cloud Key Gen2 Plus is recommended for a home network ? Thank you.

[@saqibbeg6456]

Hi Chris, I'd like to know the same too, Thanks :)

[@DodgyBrothersEngineering]

What exactly does a cloud key do / what is its function? I keep looking for videos that will tell me if I need one, but they all seem to gloss over it's functionality like this video.

[@a.j.8926]

A lot. The main thing I use my Gen 1 for is to access my network away from home. I am getting a gen 2 for xmas so I can see my cameras too. the gen 1 doesn't support video.

[@jonathanmatthew5631]

Aj - isnt that just like vpn? Access to your network? So whats the diff?