How Starbucks Beat The Odds In Italy

In 2018, Starbucks opened its first store in Italy, a 25,000-square-foot roastery in Milan. Despite being inspired by Italian coffeehouse culture, the American chain faced resistance when entering the country. Since then, the company has opened a total of 20 stores in northern and central Italy and plans to open five more before the end of 2022. A few other American brands like Domino’s, Ben & Jerry’s and Häagen-Dazs have failed to expand successfully in Italy, but will the country that invented espresso embrace the world’s largest coffee chain?
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How Starbucks Beat The Odds In Italy

[@gregorio5543]

Lived in Milan for a bit and can confirm no Italians really went there. A majority were from tourists. This is how they survived in Italy. You put Starbucks in an area with not as many tourists, it wouldn't do as well

[@augustmarshall2961]

"no Italians really went there", this isn't accurate anymore, Gregorio. When were you last here? It's definitely changed.

[@nicoladc89]

La caffetteria Starbucks a Milano fa solo debiti.

[@Rollinjoint]

when i went to Milan, there were many tourists, but also A LOT of Italians.

[@LeekyKale]

Yeah I live in Turin and I see a lot of Italians(mainly women) going to Starbucks.

[@3ingredientrecipe]

I live in Milan right beside an Starbucks store, what I see there is teenagers, local people doesn't go there, they rather small tradicional bars.

[@truthteller4442]

Let’s be honest, Italy is like the tourist capital of the world. Starbucks doesn’t even need to rely on actual Italian people to have good business. They know the tourists will go.

[@tiwanniehinds1972]

Italy isn’t the tourist capital of the world.

[@j.j7380]

@@tiwanniehinds1972 that’s why he said “like”

[@bascal133]

Great point, however I would push back somewhat by saying that as the videos points out this didn’t work for other American brands like Dominios and I think McDonald’s KFC etc have failed there are well so Starbucks has done something unique if they are making it work.

[@bascal133]

@@tiwanniehinds1972 yeah it’s a tourist capitol of that world, you know what they meant

[@Lamiishere]

Cringe af

[@Daughterofminerva]

As an Italian who knows Starbucks because of travels in other countries of the world , I can say that an Italian goes to Starbucks more for the atmosphere and the fancy drinks than for coffee. If an Italian wants a good espresso ,he doesn't go to Starbucks. I do not say this to belittle Starbucks .It has its strong points and advantages. I like it as a fancy place where I can stay for one hour with my laptop, and I appreciate the effort they made to adapt their interior design to Italian taste . In addition, it doesn't need locals to flourish . Tourists and teenagers are more than enough.

[@AlejandroRamirez-le2vv]

Their espressos are the worst in the US. Anyone that like decent coffee knows that Starbucks isn't the place to go

[@phamtrung8507]

Let's be honest here, most part of the world don't go to starbuck for coffee. Most that go to SB is just for the experience, then they'll just go to their local coffee house which is much cheaper, tastier and definitely more relaxing. Went to SB afew time to try the coffee but they're all just watered down or have fuckload of milk.

[@hugoaraujo5973]

The Starbucks store in Milan is more like an tourist attraction than a coffe shop, and that’s the deal. People don’t go there just for the coffee itself, but for the whole experience that the store offers, and that makes they succeed there.

[@olfrygt]

Right? I was surprised about how much focus was placed on that one flagship location. I doubt its very representative.

[@drewfoster4607]

As an Australian I find it hilarious that they made it in Italy but failed in Australia. Most likely it’s the tourists keeping them afloat. I wouldn’t drink Starbucks coffee at all, it’s so watered down compared to my local cafe.

[@gatekeeping8528]

Where y'all got the watered down thing from?

[@daniby9894]

@Drew Foster So far hey only have stores in Milan and one in Rome, so yeah... italians like it so much that it only survives on tourist routs

[@omgcrisbreezy]

Thanks for your opinion, I needed it.

[@larrybuchannan186]

Not a single Australian chain ever succeeded in USA As far exporting your food across the world is concerned, Australia is nomatch to USA.

[@unknownzzz5115]

They didnt really made it in Italy, their stores are only in the most touristy sides of something like 3 cities and it is mainly foreigners that go there, especially Americans or British people.

[@opalyankaBG]

I'm happy for Starbucks. However, visiting Italy I would never consider anything other than espresso from a small cafe. So delicious and cheap!

[@extrastout1741]

I personally don't like espresso, so if I get a coffee I do get these type of Starbucks drinks

[@Wandertheworldwithme]

Yes! And authentic ☕️

[@edoardoaprea8186]

It took 7 years for domino's to file for bankruptcy in Italy. Let's see how long for Starbucks

[@Viv8ldi]

Baby, dont compare a walmart bag with Gucci

[@NathanBaessi]

Going to Starbucks in Italy of all places should be a crime.

[@FinancialShinanigan]

"we know Starbucks, we know the quality" He has high standards lol

[@thomassavage737]

Out of the 6 people you interviewed who gave positive reviews of Starbucks, only 3 were Italian!

[@kennywong544]

And the text were what

[@larrybuchannan186]

SO that is 50%. 50% is no small matter.

[@D_Marrenalv]

@@larrybuchannan186 lol

[@larrybuchannan186]

@@D_Marrenalv Italy is ajoke dude There is not a single coffee chain from Italy that is remotely popular as Starbucks across the wolrd Italy is a culltural, technological and economic bakwate compared to usa

[@D_Marrenalv]

@@larrybuchannan186 Italian coffeehouses don't need to create a countrywide chain of their shops to dominate all over Italy...each Italian town, city and region has its own variety of coffee shops/houses that makes great coffee for their own local residents and for any foreign tourist who visit. They also don't have that American need to create a giant coffeehouse chain-name and spread it to the rest of the world.

[@mackpines]

Nothing beats authentic Italian coffee. Tastes better and cheaper than Charbucks which charges over $5 for coffee that tastes burnt.

[@thevannmann]

Italian coffee is overrated lol. It’s so incredibly boring compared to Turkish or Vietnamese coffees.

[@rodrigomeza282]

I love CNBC and all but this video’s title is really inaccurate. Starbucks has no real presence in Italy except for parts of Milan, paper cups and all. Even there its just a curiosity. Italy is not Milan. Clickbait is ok for beginners, but please CNBC be serious before posting something like this.

[@branc2658]

They had to make Starbucks in Italy looking like an Italian Caffè. And their coffe to taste so much better, just like Italian coffe. So , I would say it's Italy that's winning, here.

[@AlexDiabMusic]

From what I’m understanding after watching a series of these videos is that Starbucks was able to adapt their store experience to go in line with people’s habits and ways of consuming instead of trying to open a carbon copy of their tried and true system they have in the USA. A lot of franchises have failed to expand worldwide because they do it cheap and fast.

[@fearless6947]

I think the coffee beans would be better and fresher as well. We get the cheap, burnt roasted coffee bean's. In Uk we have bad coffee as well, there isn't that many good, coffee shops around lol. Starbucks is like everywhere and we know, what we are going to get. The taste of coffee in Italy has to be much better, so a lot of planning has went into this. Cookie cutter US coffee shops won't work.

[@albertodecaro38]

Starbucks won't probably properly function outside of high touristic areas. Italians develop a relationship with their coffee place, like the one you develop with your barber or butcher. It's something beyond the consumption of a good, it's a ritual and a social moment. This social aspect is engrained in our culture, coffee is usually consumed as an excuse to be together and have a chat. Same logic is applied in homes, where coffee is prepared when you welcome guests and friends. Maybe this logic will change with newer generations, who knows..

[@MindMaelstrom]

As Italian I agree, only in big city centers right next to main train station, aside from there noone wants Starbucks coffee

[@extrastout1741]

As an introvert I prefer a more "corporate" experience, I like to drink my coffee in peace without people asking about my life, family. I know it sounds mean but it is what it is

[@larrybuchannan186]

They said the same bs about other American food chains And look what happened. American restaurant chains like McD's, KFC are a massive success in Italy While Italy failed to create a single restaurantchain that is remotely as famous in the world.

[@larrybuchannan186]

@@MindMaelstrom They said the same bs about other American food chains And look what happened. American restaurant chains like McD's, KFC are a massive success in Italy While Italy failed to create a single restaurantchain that is remotely as famous in the world.

[@nicolomodica2704]

@@extrastout1741 if you don't want to be bothered just tell them you're busy, they'll usually just leave you alone also they generally approach when you are in a group, by being alone you'll mostly be left to yourself

[@psp785]

I would never touch Starbucks when I was in Italy outside the airport.

[@righteousone1]

Why would anyone unless it's out of ignorance.

[@excalibro8365]

Wouldn't the starbucks in the airport be even more expensive?

[@suryanshbisen3414]

Getting more business from the tourists rather than the locals. Starbucks has indeed done quite an effective SWOT analysis....

[@MrGordoGekko]

I live in Milan and happy to have a new alternative to the Italian coffe but as of today the Company already closed almost every coffe bars opened in the last couple of years. So, winning what?

[@peanutcoco9683]

Let’s be honest the Starbucks in Milan is better than any other Starbucks

[@MauroRincon]

Coffee was good, better than other Starbucks overseas. But overpriced compared to the local Cafes, I don't think you'd go there regularly unless you're a tourist or a middle to high income person working around.

[@francescos7361]

Grazie mille il caffè e l innovazione tecnologica e dei nostre istituzioni devono e dovrebbero essere le prime al mondo sopra la Cina e America

[@larrybuchannan186]

@@francescos7361 Italy couldn't even create a single tech company on the Internet while US created loads of companies In the top 10 tech companies of the world, USA has 5 while Italy has zero The score is 5-0 in favor of USA Italy is nomatch to USA at technological innovations Italy is nomatch to USA at cultural influence or economic influence either Italy is ajoke dude.

[@xtasy6807]

"Having a Starbucks Cub in your Hand in Milan gives you a certain status" Yeah I don't think so.

[@deggho5877]

outside the main touristic areas it really hard to find any, in southern italy there is NO starbucks

[@samuelcoeli5937]

actuall outside of Milan there is almost no Starbucks, except Turin and Rome(where the Starbucks are not even located in the city centre). Recently it opened in Verona, but apart from that Venice, Bologna, Padova, Brescia, Bergamo, Genova, Perugia, which are big and touristic cities don’t have it.

[@novalux4452]

@@samuelcoeli5937 if you look at the map 2:58 it seems there is a Starbucks in Genoa and another in Florence. Also, among the cities you listed: Padova, Perugia and Bergamo receive mostly Italian tourists, meaning that Starbucks won't break it. Brescia it's not even a tourist city, while I predict that Venice and Bologna will have soon a Starbucks for international students.

[@daniby9894]

🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣 Almost all of the Italian Starbucks are in Milan! And Now they're opening in Rome and Florence... Italians love Starbucks so much that it only can survive in tourist towns!

[@paulblichmann2791]

When traveling internationally, the green and white Starbux Lady is the international symbol for "Free Restroom". Her cascading hair like a waterfall represents...you know.

[@xaza8uhitra4]

😂

[@lokiwhacker]

Wasn't in NYC

[@Rollinjoint]

so true

[@francy3643]

im italian and i never seen starbucks here lmao

[@louisbourbon8973]

I find it strange that so many American brands, including Starbucks, are willing to alter their product and experience in order to cater to foreign markets, yet their average American locations offer a lackluster experience and subpar products.

[@777rogerf]

Starbucks is not lackluster or subpar in American, like most chains. It higher in both quality and cost.

[@lg206]

Because Americans tolerate it. Imagine if Lavazza cafe in Milan served stale, chewy pastries that were made in a factory 10 days ago. The Italians would burn the place down lol

[@Churros1616]

Because American brands want to make money. If they have to do it to succeed they will do it. If they don’t they won’t.

[@fearless6947]

Honestly, it's the same with Mcdonnals. In taiwan Mcdonnals, the sitting experience and lay out, is so different to Uk. Taiwan Mcd's is super clean. Uk Mcd's is super dirty and have to clean your own table. The layout has much larger tables and way larger than Uk. Uk Mcd's is cramped and Taiwan is spacious. People bring there laptops, to work in Mcd's. I find myself ordering either British tea or Americano, and using my laptop their at times. In Uk this never happens

[@jessbellis9510]

@@777rogerf Hahaha it's a massive corporation that does anything for profit. It's not higher in quality because it's in the USA. In fact, due to your lax food safety and quality laws, it's often worse than anywhere else.

[@cezinfante4928]

Fun fact: in Japan, Starbucks baristas dont write names on the cups, they will draw a heart, smiley face or something like “have a great day”.

[@griffinina]

It’s bcz of the kanji, I think. It would be awkward to ask the customer what kanji they use for their names. Unlike countries whose language use alphabet, if your name is Alex then it will be written exactly with letters A-L-E-X, a slight variation probably Alec. But Japanese kanji have several pronounciation variations for each character.

[@andrewpalmer840]

Actually they could use phonetic characters such as hiragana or katakana. It is more of an issue of hearing the name right as there are officially 291,000 surnames in Japan (in contrast S.Korea only has 288) many which sound quite similar due to the polysyllabic nature of the language. Also people don’t like to be called by their first names by strangers (too familiar) Not a problem anyway, as most Japanese don’t customize their orders as much as Americans, many just order right off the menu w/o mods, decaf, etc.

[@Chengmaster]

The biggest difference is that other chains rely on food and starbucks generally on drinks. The profit margins on drinks are always higher than food.

[@Mak095]

I didn't know Starbucks was inspired by Milan's cafes... it came full circle now!

[@terhgasabeha9552]

He had a good coffee in Milan. Outside of America. We Ethiopians we've been making coffee for thousands of years.

[@bbalila]

Last month I was in Milan. The coffee Price in Italy is not cheep as the coffee cup size is very small. If you count by ml then not much difference in price. North Italy was lovely.

[@TestingTesting-tl7pz]

No wonder they beat the odds! They made them 1000% nicer than the ones in the US! Looks like a luxury cafe that happens to have Starbucks logo on it.

[@lucad3869]

Bro I'm italian. My mum makes like the best tranditional italian coffee. Compared to Starbucks it's 💩. Niente può vincere sopra il caffè italiano!! 🇮🇹

[@vanesslifeygo]

The existing locations will be there to stay. But they won't grow the number of locations by very much.

[@fredjackson3264]

I'm from Italy and I can assure you that the only people who go to Starbucks are "alternative" kids who like to take selfies with the cups because "it's cool"... I'd rather drink sewer water instead of that.

[@larrybuchannan186]

US is culturally the most influential nation in the world by far. Italy doesn't even come remotely close to USA at cultural influence American culture is ubiquitous - From movies to tv series to restaurant chains to music to comicbooks to jeans to brands etc Italy is ajoke compared to usa

[@lukedalton]

@@larrybuchannan186 yeah, yeah, yeah we have understand, the USA is magnificent, superstrong, invincible, etc. etc. etc. and we are all nothing compared to them; now can you stop copy paste your post everywhere here and maybe, i say just maybe try to had something real at this conversation or if you can't simply stay silent?

[@larrybuchannan186]

@@lukedalton Whose movies do you think are watched more across the world? Italian or American? Whose Tv series are watched more across the world? Whose music is listened to more across the world? Italian or american? Whose clothing is worn more across the world? Italian or American? The answer to all of these questions is American USA is a cultural superpower while Italy is a culturally irrelvan nation in the world

[@larrybuchannan186]

@@lukedalton Italy failed to create a single coffee chain while the US created the world's most famous coffee chain That is the reality whether you likeit or not

[@lukedalton]

@@larrybuchannan186 sure buddy sure, whatever you say and whatever make you feel good.

[@jecko980]

They put it behind Piazza del Duomo, no wonder it hasn't failed

[@younghan3573]

Making Italy's Starbucks uniquely Italian is the key to their success. It's like Nobu in America. Not traditional Japanese, but upscale American!

[@francescos7361]

I hate them honestly It s not a respect

[@Serenity27]

2:23 I can't believe I didn't know the reason why those palm trees were planted there. I used to think they wanted to just decorate the duomo a little more

[@DemisG.]

Starbucks beat the odds because tourists go to their shops. Italians might go sometimes just to experience something different, but I am pretty sure they don't want to pay 4 times the price. In fact, if you go to any of the Starbucks, especially the one in Milan, you will see no Italians there.

[@indigoinarritu6096]

As an American living in Italy I understand both sides of the discussion. Having come from San Francisco with a robust coffee culture I am used to hanging out in Coffee Shops and chatting or working--not to mention when I am traveling and have down time Starbucks are a great place to just drink coffee, chill and people watch. I missed that "culture" when I moved to Italy. I think it is always a good idea to have options for a wide variety of people. Not everyone living in Italy is Italian and has the same coffee culture so something like a Starbucks could appeal to those people. The world is a big place with all kinds of variety. Why not have varieties of coffee drinking experiences in Italy? It doesn't hurt anybody and may even lead to newer traditions.

[@ShienChannel]

You go there once in a year if you are italian or once in a travel if you are a tourist. Milan is one of the biggest cities in italy, know for luxury brands and fashion. They open a big store in an historical site, its like spending in adv. Its 2+2+2...

[@juanvsreviews]

I did not see any Starbucks anywhere. They haven’t won anything. This is hilarious

[@akashgarg9776]

As an American, I get a very weird sense of culture shock when American culture is described as "hip." Really can't explain it

[@gatekeeping8528]

what culture?

[@larrybuchannan186]

US is culturally the most influential nation in the world by far. Italy doesn't even come remotely close to USA at cultural influence American culture is ubiquitous - From movies to tv series to restaurant chains to music to comicbooks to jeans to brands etc Italy is ajoke compared to usa

[@larrybuchannan186]

@@gatekeeping8528 US is culturally the most influential nation in the world by far. Italy doesn't even come remotely close to USA at cultural influence American culture is ubiquitous - From movies to tv series to restaurant chains to music to comicbooks to jeans to brands etc Italy is ajoke compared to usa

[@unknownzzz5115]

@@larrybuchannan186 Don't be so sure about that, keep in mind that almost everything that was made popular by the US was brought in there by other nations, damn even jeans came from the city of Genoa in Italy lol, and yes you had influence with modern music, but the Italians invented how to actually write it and lots of instruments... you can't compare a hundreds years old country with a millenias old civilization...

[@larrybuchannan186]

@@unknownzzz5115 USis a technological, cultural and economic superpower Italy is nomatch to usa

[@EmilioBove]

Starbucks dind’t make it in italy 😂 stores are closing and there are just a few of them

[@Sai-re6ld]

Plant based food in Starbucks is really amazing.once I got to know that plant based protein powder which garnished on it is very very expensive.

[@Ramshor_sampang]

I am a barista from middle east (kuwait) and i wanna say thank you all around the world who loves starbucks✌️✌️

[@EllDavis]

Overpriced Coffee. Regular Customers there must be idiots.

[@francescos7361]

Yes I agree they are idiots I hate them for this reason over out scientist and universities web should deal only with Finland that are the best to me not Russia but Finland and Norwegians Who are the greatest to me , for them only distance for them only hate and distance cause they ruined out food values , tech and schools Who shoukd be improved to become the best in the world

[@olly1oo6]

It pains me to say this but Starbucks makes better espresso than a lot of "local Italian cafes". And that says a lot. In Australia espresso is quite expensive (3-4AUD) because it's made with high quality beans by a trained barista. The stuff that they pass for espresso in Italy is usually from much lower quality beans, and brewed without appropriate training. At least it's "only 1 Euro", but I'd happily pay more for a bit of care, love and attention. I've had great espresso in Italy but it's exceptionally rare.

[@walter_the_danger]

nice trolling, but you need to try much harder

[@ItsCosmea]

Da italiana che vive in Italia, sono stata contenta di veder arrivare Starbucks. È bello vedere cose nuove arrivare ed inserirsi nella nostra quotidianità, non credo che sia per forza da considerare la minaccia della tradizione 😅 I baretti tradizionali con i nonnini che bevono bianchetto alle 8 del mattino non esisteranno comunque per sempre, indipendentemente dalle multinazionali. E poi a volte è bello rilassarsi in un ambiente diverso, senza le solite facce losche intorno. Gli stranieri tendono a romanticizzare il nostro paese fin troppo 😅 Milano non è ľItalia intera.

[@robertofernandez7773]

Italians. God bless them!!! Lol

[@lisam.4686]

It's not fair that Starbucks makes a lot of money in the US and yet the Starbuck stores in the US looks like sh.t while the Starbucks in Milan looks so beautiful. From the customer standpoint, I feel insulted. Starbucks must think that the customers in the US don't know how to appreciate beauty.

[@jessbellis9510]

US Starbucks customers definitely don't know what good coffee is.

[@travelvideos]

Visited SR in Shanghai and Tokyo soon after they were opened. Then paid 55 + 20 (flight + airport train) euros to visit in Milan. Huge fan.

[@IamSnowbird]

I like that some Italians think SB is watered down, while in the U S many people think it is too strong.

[@GalaxyFur]

That's because in Italy a cup of coffee consists of nothing but coffee grounds in a cup. 😂

[@xaza8uhitra4]

literally nobody says it’s too strong . the main complaints are that it’s too bitter and burnt to absolute s*** .

[@matthewmckenney2247]

Yeah i wouldnt say SB is too strong but just over roasted to hell. The coffee has lost all complexity and is just bitter.

[@IamSnowbird]

@@xaza8uhitra4 I have heard people say it's too bitter, it's burnt tasting and I've had people say to me it's too strong.

[@GalaxyFur]

@@matthewmckenney2247 Starbucks uses dark roast coffee. (Actually French Roast) It's supposed to have a bit of a over roasted taste since that is exactly what French roast coffee is. It's the darkest roast of coffee there is. You need to request either a medium, or a light roast to taste the way you expect it too.

[@terminatorfluffywooo]

Tbh Starbucks in Italy is probably a lot better than it is in the US. American brands that are successful internationally do typically step up to local standards in order to compete.

[@francescos7361]

No they ruined out country we dob t like them only Norwegian and Finland , they destroyed out culture cause so much distance from them I don t support

[@larrybuchannan186]

No Starbucks in US is far bette I have had both and Italian versions sucs I don't know how it became a success in Italy.

[@susiecrawfish5363]

They have not “won over “ anyone here. We have the best coffee in the world at 1/3 the price.

[@revtane9]

tried a lot of coffee shops, starbucks coffee is not the best, but their market is more on the experience and the ambiance. Other coffees are way better imo

[@yusanurigungor6139]

I been to flagship Milan roastery and another one near Duomo. All i saw were tourists. Every tumblers/mugs weee on discount.

[@SevenDeMagnus]

Cool and Italy is coffee. God bless coffee.

[@righteousone1]

I can't even get starbucks to give me a cold bottled water. I literally live a walking distance to a starbucks and avoid going to it because they keep failing at making my drink right.

[@ChickensAndGardening]

I posted my sob story above, of waiting for a drink for 15 minutes because the baristas were too lazy to call my name or...something...never figured that one out. I won't ever go to a Starbucks. A few of the other chains are okay but the Starbucks woke politics turned me off so much. Their CEO told me and millions of other customers that we're racists. Fine, I'll take my money elsewhere.

[@panginu8800]

@@ChickensAndGardening Dawg is it that hard to check the drinks for yours

[@ChickensAndGardening]

@@panginu8800 I mean sure maybe it's the customer's responsibility to magically know when their drink is ready but can't the employees let you know when your order is ready, just like millions of other take-out places would do? But it wasn't even so much that, as the lackadaisical attitude of the employees "it's been sitting there a while" as though they thought that was funny.

[@genxx2724]

I live near two of them. On the rare occasion I go, I regret it. They took away the outdoor tables where homeless people sat for years, for “safety” reasons.. I guess wokeness finally bit them in the rear.

[@Ouchthathurt843]

@@ChickensAndGardening As a previous Starbucks employee, we called out your name, you probably didn’t hear us, or weren’t paying attention. Maybe the employees there were lazy I don’t know, but it was probably an honest mistake because often times people aren’t paying attention or didn’t hear us, once we set your drink down we’re too busy making drinks and taking orders to check every 5 minutes. Most customers hover near where the pick up area is and check if there name is there, because that’s common sense anyway. If your drink is melted or cold we always remake it before making a new drink, your remake would take priority to get you on your way. I worked with great people, who did their job the best we can, so maybe your Starbucks has a bunch of teens or something.

[@ahmedashraf1485]

This reminds me not to drink in Starbucks when I go to Italy … I would rather live the local experience, but still nice to visit that Milan branch

[@sugarkane2]

Big overstatement. There are 11 Starbucks in Italy (in total!), and 6 of them are in Milano.

[@OrangeGummyMoon]

Starbucks taste like candy and 7 eleven coffee

[@Willy.Tanner]

Being Italian myself, I get that outsiders do not appreciate our way of making coffee, that's just "a sip". But my fellow Italians are easily influenced by "la moda" unfortunately, especially when coming from the US.

[@jordanabendroth6458]

Imagine believing Starbucks coffee actually tastes good

[@abc-cl3rb]

everybody knows that its good lol. i only buy starbucks when i want the same mediocre quality over and over and dont want to gamble it with a local shop i dont know if i will like it.

[@felipe591]

La mayor leccion de este video es que Starbucks hizo lo que benjamin franklin hizo para conquistar a los europeos. 1. Se adapto a su cultura (hizo su tienda con materiales locales, el menu lo asesoro un local, igual que el cafe) buscaron la excelencia como pilar fundamental. 2. sintio un profundo respeto por ellos (evitando usar el ego de soy americano y mejor que ustedes, aceptando la inpiracion del pueblo italiano tras la creacion de la marca)

[@Asad-mf1iz]

As a foreighner living in Italy can say that I do not need Starbucks at all!

[@firojmnalam6121]

दार्जिलिंग से चायपत्ती इंग्लैंड जाता है 👍👍👍👍👍

[@Guerrilla727]

Why don't you cover Starbuck's union busting tactics?

[@GuRReN1495]

As an Indonesian it surprises me that people will spend $3 at Starbucks for a cup of watered down americano while a 1kg bag of local grind cost less than $6

[@baronvonjo1929]

I don't drink coffee much but I don't understand the hate towards Starbucks. If the coffee is good or not can really very justnlike any coffee shop. If you know a specific location well enough you can keep going. I have a Starbucks on my store and all the workers left. They worked for the store not Starbucks. And the coffee took a nose dive when their replacements came in So many variables that I wouldn't say it's the company's coffee that is the issue.

[@lifeisbeautiful7452]

Subpar coffee and adding tons of waste to the world in cups, packaging, etc. Quick coffee unlike sit down cafes has changed coffee culture.

[@jessbellis9510]

You clearly didn't grow up in a country with a decent coffee/cafe culture. It's not like any other coffee shop in Australia because we have thousands of locally owned cafes which serve high quality coffee and food, for less than what Starbucks charges. As a society we also prefer to support local and small businesses over any chain. Each cafe has a fully trained barista who actually knows what they're doing and generally knows the locals. They failed here because they have over-priced, sugary dishwater instead of actual decent coffee.

[@Gabriel-pt6tq]

Italians don't drink what Americans consider coffee, they mostly drink what Americans call espresso and in 3 seconds that one little sip is gone. I don't understand, can an Italian explain to me how consuming a tiny little 1 oz beverage is enjoyable?

[@efeddwdw9782]

Italians don't like to enjoy anything besides a cig and lung cancer.

[@genxx2724]

Maybe they just want the caffeine buzz. I can’t imagine alternately buzzing and crashing all day like many people do from caffeine, sugar, or both.

[@dirk2655]

Not sure what's going on with the coffee industry and Starbucks. Americans drink Arabica because that's how the coffee industry started. In fact, the whole western hemisphere. Now in addition to there's colombian and all the geographical novelty coffee.

[@leemo2000]

Starbucks should not be allowed to call the brown, watery crap they serve, coffee

[@astupiditalian8442]

Starbucks' coffee is decent at best, they stay afloat in Italy thanks to tourists. They make some fire pastries though.

[@bonjovi7120]

Not sure where you get your “facts” but it is hilarious😂😂😂

[@stang8913]

I would prefer the local coffee store if I happen to visit Italy

[@Pidgey95]

But you should mention that Starbucks is located in just a bunch of famous cities so it's the foreigners who keep it afloat. McDonald's, for example, has a capillary distribution and is extremely successful

[@Jonteponte71]

Starbucks basically failed in another huge coffee-country, Sweden. They got here too late, and when they finally got here, the local coffee-chain "Espresso House" had already taken most of the market. And they are at least as good but cheaper than Starbucks. Now, the only place Starbucks seem to thrive is at a chain of gas stations (!) where it definitely is the best coffee you can get out of a machine. I usually stop there when I am traveling by car :)

[@ktcalle1740]

And we also have a lot of small places that are not part of any chain.

[@Jonteponte71]

@@ktcalle1740 Yep. Which we had before the big chains as well. Still relatively thriving though. Which is interesting....

[@larrybuchannan186]

@@Jonteponte71 Italy couldn't even create a single tech company on the Internet while US created loads of companies In the top 10 tech companies of the world, USA has 5 while Italy has zero The score is 5-0 in favor of USA Italy is nomatch to USA at technological innovations Italy is nomatch to USA at cultural influence or economic influence either

[@TheMolabola]

@@larrybuchannan186 What are you on about?

[@user-zh2cm4ur4n]

I avoid Starbucks like plague when I was in Italy. Their espresso is just burnt.

[@francescos7361]

I don t like this local here honestly I love pur universities and researches over them.I don t likes them

[@larrybuchannan186]

@@francescos7361 US is culturally the most influential nation in the world by far. Italy doesn't even come remotely close to USA at cultural influence American culture is ubiquitous - From movies to tv series to restaurant chains to music to comicbooks to jeans to brands etc Italy is ajoke compared to usa

[@larrybuchannan186]

US is culturally the most influential nation in the world by far. Italy doesn't even come remotely close to USA at cultural influence American culture is ubiquitous - From movies to tv series to restaurant chains to music to comicbooks to jeans to brands etc Italy is ajoke compared to usa

[@francescos7361]

@@larrybuchannan186 Good for them , surely.

[@larrybuchannan186]

@@francescos7361 Cultural influence - We beat you by a mile Technological influence - We beat you by a mile Economic influence - We beat you by a mile Italy is nomatch to us Get over yourself.

[@tanujSE]

For the famous brands comes And takes away what orginal makes Let the small choice of Itlay be alive

[@boeingpameesha9550]

Good to know!

[@davidRios622]

They just needed to nail the culture experience of coffee shop, Italy is not different than Starbucks , they don't grow coffee like Colombia , Mexico , or other coffee growing countries that can offer the complete experience. Starbucks already had good quality supply chain .

[@SolutionsSolved]

Now talk about how they messed up Australia

[@lucaesposito6896]

They already tried in the past and failed, now they tried to rebrend the company to our eyes changing the interiors layout and adapting the menu at the local taste, but how so they're already closing shops opened in the last 2 years? They're probably bound to fail again, at least outside of the massive tourism areas.. ed è quel che spero. Masse di adolescenti imbambolati che venderebbero la nonna per adeguarsi alle mode statunitensi..

[@udaygupta8203]

The video does not do much justice to the title. It's barely addressed how the brand succeeded. Rather than just a few interviews sprinkled in

[@Viv8ldi]

Starbucks in Italy is not necessarily there for Italians, its for all humans who want to have their usual quality third place and products when they r in Italy

[@larrybuchannan186]

Some comments claim only tourists go to Starbucks. That is simply not true as many Italians go to Starbucks too.

[@larrybuchannan186]

is that realy happein I don't think so.

[@calipdis2]

SB is like a cheap bathroom for me, I had no idea people consider that stylish -_-

[@jnoahentertainment]

The thriving trade between Venice and Ottoman Empire brought many goods, including coffee. Coffee was introduced in Europe after the 1683 Battle of Vienna, when coffee was captured from supplies of the defeated Turks.

[@agamigo3988]

even expresso has water yo!!!! some Italian just make no sense, no offense

[@reiniskapins]

When Eva said “expresso”🤦‍♂️

[@sunshineyellow]

Why do American brands work so hard in other countries and do the bare minimum in America? Starbucks in Italy looks amazing.

[@LawrenceMarkFearon]

Quality is the International language of coffee. The beautiful part of Starbucks is how their Barista's will craft a quality cup of coffee to each customers desire. Starting with the highest quality beans, cream and water, when crafted to the customers precise directions- the quality cup of coffee can satisfy. Common knowledge at every Starbuck's around the world.

[@jessbellis9510]

...That's a joke, right?

[@justincase8795]

As today I literally never entered in a Starbucks in my life. I think it's related with a failed appointment I supposed to have with a girl in London who didn't show up. My bad..

[@ClaudioINDASTRIA]

isn't starbucks actually closing stores in Milano? They did even give up opening a store in the city center of roma.

[@jchong416]

Domino's failing in Italy? Who would have guess that?

[@lollipop2748]

I tray Starbucks so many times and I like it ❤

[@esseyjourlney5274]

Death before dishonor

[@mrkenwu1]

Sorry, I don't even patronize Starbuck in the US, let alone in Italy.

[@azmirasultana1482]

Nobody can beat the classic italian coffees... Only for brands people go there. But Italian coffees are greater.