eBay needs to change their policy of Guilty until proven innocent. Such BS… Sorry it happened to you my friend.
@melanietrujillo1709 Жыл бұрын
Right? The prison system gives you more than EBay does.
@sandrabentley8111 Жыл бұрын
Rubbish. Harley is a Vero, don't put it in the title!!!! Even for a patch. All 'Harley' have to be authenticated. Really a rookie mistake.
@sandrabentley8111 Жыл бұрын
@@ShawnMcLeod7of7 well if you know it why talk about changing policy? Name calling is childish, no?
@greatlakespicker9970 Жыл бұрын
So tired of ebay protecting the buyer and not us sellers who make them all the money .
@deplorableangel6317 Жыл бұрын
You have it twisted. It's the buyers BUYING the stuff that makes them the money. So you're ok that if you buy something and it is a dud, you as a buyer have no recourse?
@stevenrhodes3836 Жыл бұрын
@@deplorableangel6317the buyer pays ZERO FEES. All the fees are paid by the sellers.
@sandylynn1912 Жыл бұрын
@@deplorableangel6317that’s bs sellers PAY all the fees so you have it twisted….
@deplorableangel6317 Жыл бұрын
According to Kevin that is all added into the sale price. You actually want me to think that any seller doesn't already have that figured into the price of the item? No one is forcing you to sell on ebay. you have free will. If buyers can't trust ebay then you are kaput.@@stevenhaffley9852
@deplorableangel6317 Жыл бұрын
So this is a post of yours from 3 years ago: what has changed may I ask of your opinion of buyers getting ripped off back then but now the buyer is at fault and sellers are always right eBay is making millions of Corona Virus fraud and price gouging while telling the public they aren't @@stevenhaffley9852
@shellyrob570 Жыл бұрын
Your son is being raised properly. Extremely well mannered. He’s not rude at all like some kids nowadays. Great job on raising him.
@TheJoshGalt Жыл бұрын
This is extremely concerning and the lack of communication from eBay is disheartening. I really hope that things get sorted out and your site visibility resumes.
@dana44ism Жыл бұрын
They sure know how to communicate when it's time to pay our store fees huh! Ebay is satanic and controlling now!
@dougfredricks2017 Жыл бұрын
Miscommunication or lack thereof on part of EBay can be disconcerting
@biffboffo Жыл бұрын
Kevin, I’m not happy that you have been suspended, but I wish you would do more videos like this one, where you really focus on just one single issue. You have expertise in teaching and speaking that really shines through on videos like these.
@brandymoyer9400 Жыл бұрын
Yes happened to me about 3 weeks ago with a antique radio- received a message from another radio seller saying it was refinished and I told him it was not the next day I received a message from eBay saying that my account had selling limitation because of a listing and they took down my listing which was the radio .
@dizcret Жыл бұрын
Well, now you know your & everyone you knows mission! Get that A.hole complained on/report his sh*t as 'fake' or whatever!! Why be polite...just do it... ~
@linross246 Жыл бұрын
It's funny how Amazon can dump tons of counterfeit merchandise every day through their platform and nothing gets done about it. I stopped shopping at the Amazon return bin stores because I got a VERO on like four different products I bought from those stores. LG water filters, Cobra cb accessories, otc medicine (that one is especially concerning), Rodan & Fields, things I had no idea would be counterfeit. Other than that, I avoid selling things like Coach, Nike, Chanel, etc., even if I 100% know they are legit just because I know they'll VERO you even if legit. This is where I love being able to sell local. Even then, I'll never knowingly sell counterfeit items.
@patriciacrowley1102 Жыл бұрын
Man I'm sorry this happened to you and your family. To mess with your livelihood is no joke to me. It's definitely not right,I'm a new reseller and have learned a lot from you and other youtubers, the good and the bad parts of reselling. Thank you for all you do.
@greggromero8205 Жыл бұрын
I was a major seller on eBay for a number of years....I quit completely due to this kind of nonsense, lack of protection for the seller, fraud and ever increasing fees! What started as a great thing, has been perverted into a hell hole.
@billargueta5458 Жыл бұрын
Do you still sell? If so and not on ebay where?
@ASMRKlotz Жыл бұрын
@@billargueta5458 I have just as much luck selling stuff on facebook marketplace and the fees are only 5%
@bennystratton7734 Жыл бұрын
@@billargueta5458where have been for the last 25 years! Ebay and Amazon is not the end all be all sorry do some actual research I've been reselling for 25 years full time Google is your friend use it I'm sorry but new sellers a just to darn lazy back in the day we didn't have youtube to watch and have what exactly to source handed on a silver platter we actually had to do our own home work and trial and error new resellers want huge rewards for very little effort sorry it Does not work like that in the real world you onmy get out what you put into your business sorry but I don't sugar coat things There are at least 10 plus places online you can sell on now your homework is to Google them and find out
@pauljohnson936 Жыл бұрын
Yeah EBay absolutely sucks, I’m starting to regret paying to get reinstated
@jamesramirez5276 Жыл бұрын
ME Too! SORRY Support from EBay to its Sellers! I had a 100% positive for 4 years….
@lisaf1595 Жыл бұрын
Your store is up now. I can see your items. Glad you got it resolved. Sorry it happened.
@subedei1 Жыл бұрын
This happened to me just a couple weeks ago. Three day suspension for a 'counterfeit' item I knew was genuine, but eBay didn't care. I said fine and moved the item to Mercari, and I'll be moving more items there as well. I have a good friend that got hit with a 10 day Vero suspension just last week. He called to get a proper explaination and question the policy, then the next day they hit him with a 30 day Vero suspension and deleted over 2200 of his listings. The funny thing is that one of the Vero products they hit him with is a brand he and I started ourselves, we own the rights to it, yet eBay says it was conterfeit and wouldn't lift the suspension. Rediculous! If eBay keeps messing around with it's customers (us sellers) they are going to find out the hard way what indifference will get them. There's a reason eBay is the only platform with declining growth percentages. I can't wait for eBay to be replaced by a company that will actually service it's customers properly.
@jehuspirit8375 Жыл бұрын
Just a thought. I have worked for several companies that for one reason or another, they go bought out, or they were in some powerful political crossfire, they got taken down. The way it was done was from the inside. There would be increasingly stupid policies until employee and customer alike were gone. Maybe that's what is happening here.
@Gary_Daytona Жыл бұрын
Reminds me of an old saying we used to have: “just because you’re paranoid doesn’t mean people aren’t really out to get you” lol. The lesson here is that I think it IS possible that someone with sour grapes or a bad experience (in their opinion) is reporting your items. Hopefully not, but I see these kind of items for sale all the time and they aren’t taken down until they’re sold.
@nataliesauntie Жыл бұрын
I think this is a definite possibility, unfortunately.
@danc9440 Жыл бұрын
The 60 Minutes story/episode about eBay told me all I needed to know about their corporate culture. It is clear to me that some other company will find a way to fill the void that eBay is creating. Sad the things have gone down this path......
@theloyalorderofclassictv5435 Жыл бұрын
The only country where someone did it better than eBay is Yahoo Auctions in Japan - they tried here and failed.
@jamesmurphy3385 Жыл бұрын
Thanks for pointing this out. I will be closing my store today.
@linross246 Жыл бұрын
To be fair, as far as patches, there are sophisticated embroidery machines that can easily make high quality patches that you would never know they were fake.
@findsforallminds Жыл бұрын
The same thing happened to me a few months ago. When I did some research I found several of the exact same items listed, so I’m pretty sure it was a “buyer complaint.” It’s SO frustrating!!
@b.g.3786 Жыл бұрын
Thats a mean move
@findsforallminds Жыл бұрын
@@b.g.3786 it’s awful…I cannot imagine doing it.
@deplorableangel6317 Жыл бұрын
Not if the item is not authentic. Buyers need that guarantee. Would you buy a picasso for a million dollars only to find out it was a fake?
@findsforallminds Жыл бұрын
@@deplorableangel6317 I wouldn't, but I also wouldn't go through sellers who sell similar items as I do and report their listings. That's an integrity issue.
@dianem6951 Жыл бұрын
@@deplorableangel6317 I don’t think they’re talking about an item that’s not authentic. I think they’re talking about other sellers complaining about another seller’s truly authentic product in order to minimize competition. If it isn’t authentic, of course it should be taken down. Nobody is saying that an item that’s not authentic should not be taken down.
@exhibitdesign901 Жыл бұрын
I wish all of the major sellers on EBAY would band together and start a new platform where the traditional business models would apply. Things like high communication on both the seller and buyer side, instead of relying completely on algorithm and not offering a phone number or a path of communication. I have had some of the same happen on Facebook Marketplace as well and no mode of communication offered. Ebay just withheld funds, because I am not a major reseller and don't post on a regular basis. This is infuriating. To your last comment "EBAY is still king" well the king needs to be de-throned.
@OriginalNethead Жыл бұрын
The King needs to be a constitutional monarch.
@kgb4187 Жыл бұрын
What do you think they were trying to do with Whatnot?
@sendthis9480 Жыл бұрын
@@kgb4187 Whatnot is not even remotely close to a “traditional business model”. I think she’s saying we need old eBay back. Not a redesigned one.
@meticulouselectronics Жыл бұрын
Ebay will withhold funds for many reasons. I just got my second store out of payment holds. Then Ebay decided to put me back in there. Back to waiting a month for money, even with confirmed delivery and positive feedback on the item.
@BloomByCC Жыл бұрын
1) file class action against eBay 2) user proceeds to create a new platform
@robinluvsbobby Жыл бұрын
What you said about the Coach bags is exactly spot on! I just got the EXACT same message as you did this last week, only it was strike 2 over a Coach bag that is 100% authentic, with proof of authenticity. I was warned that next time I will get a 3 day suspension. I know it is competition saying my items are not real. I have been on eBay since 1999 and live near several Coach retail stores along with being an avid collector. I am not risking it, though, and pulled all my Coach items off of eBay. I will just sell them elsewhere I guess. It makes me mad though, because I would never sell anything that isn't authentic, and take my business very seriously and have for all these years. Dear Coach competitor: I hope KARMA comes for you!!!!!!
@brucezelasko4612 Жыл бұрын
I got suspended by ebay before. I went to Mercari and Etsy and never looked back. Things are going a lot better for me now. So screw Ebay.
@GabrielAlcala956 Жыл бұрын
LMAO sure buddy!
@comet3nb Жыл бұрын
Do you have the same sales? Are they better?
@brucezelasko4612 Жыл бұрын
Actually better on Etsy than on ebay. Also Mercari has lower fees, shipping costs and taxes were lower as well.
@Thestorageking8 ай бұрын
@GabrielAlcala956 Mercari has zero seller fees. If you sell $100 item you make the whole $100. The buyer pays the fees:)
@wampuscatenterprises3188 Жыл бұрын
Sounds like another reason to form a Reseller's Legal Network and file a class action suite against eBay on seller's behalf. Not for the money, but for a policy change.
@thedeafgenius Жыл бұрын
Also for charging fees on taxes. Isnt that illegal tho?
@nge400 Жыл бұрын
If you could get together more $ than eBay has for lawyers, it might work. At that point, why bother?
@WellnessWizdom Жыл бұрын
@@thedeafgenius Do you really think eBay's legal team didn't research that before eBay implemented the policy?
@redpiano1 Жыл бұрын
@@WellnessWizdom I'm sure you've heard of the term, "act first, apologize later"?
@josh_graff Жыл бұрын
This seems to be happening more and more. I’m thinking much more about crosslisting because of the danger of losing my main source of income.
@Kelly-nd3cz Жыл бұрын
Exactly; it makes me afraid to start back up. This is ludicrous that we cannot get anyone on the phone-That’s insane that they are doing this I’ve sold for over 14 yrs. And I’m just not sure if I even want to go back anymore
@bairfreedom Жыл бұрын
I was saved by having a 2nd account in a family members name. My worst nightmare happened after 10 years.......but I'm still selling strong.
@eternylbliss2151 Жыл бұрын
I have had things removed for various reasons. Like directv boxes if they show the cards advertising branded channels (HBO/MTV etc) which was odd.. like they zoomed in to see it. Had some skin care items removed saying they were counterfeit just because the box came in 2 different colors. Odd the jars inside were exactl the same so I threw out the boxes and relisted the item. They will take down medical devices like cpap machines nebulizers etc. Yet you will see 20 of them sold within the last month. They won't let me list breast pumps (don't laugh they were free at garage sales) because its used yet go to the sold items you will lots of them sold. I got a really nasty email from a hair product company because I was selling their product and was told to take it down immediately. It didn't come from eBay so I didn't - sold them anyway. If they just had someone (from America) to talk to to deal with one offs or situations like this it would be nice. One time asking for manager helped get a situation resolved and get answers I needed.
@YvettePeterson-nw6vt Жыл бұрын
GOD, please step in with your miraculous & Divine Mercy for Mr. Kevin. AMEN!!💫✨🌟
@sendthis9480 Жыл бұрын
About 98% of my conversations with eBay end with: “So you’re saying even though it’s wrong, there’s nothing you can do? You’re just a salve to the system”?
@relentlesshaggler909 Жыл бұрын
I remember in 2020 when something happened to your account you were able to contact someone at eBay on the phone. Now you have a better chance getting ahold of the Ghostbusters 😂
@GeremySimpson4 ай бұрын
Shady.
@SeastheDayThrifting Жыл бұрын
We just recently got hit with a "counterfeit" item when the item wasn't. We contacted eBay, even provided a receipt proving we purchased the item from a store. They supposedly lifted the ping on our account but we were still not allowed to list the item because they stated it was flagged by someone as counterfeit. Note there are others of this exact item still listed on eBay so we think someone reported us for some reason which is why ours was not allowed. And per eBay style they provided NO explanations or details VERY aggravating! :( Thanks for sharing your situation, so sorry it is happening to others. Hope you are able to get more answers on your end.
@nickrepinski7416 Жыл бұрын
I've had 2 items in the last month pulled for being "counterfeit". Things I literally have receipts from the store on. When I contacted eBay they couldn't give me a reason as to why it was flagged. All they told me is to not list the items again. Very sad with the lack of communication lately from eBay.
@dennisferguson9129 Жыл бұрын
They don't give a reason for anything because there IS no reason
@malikghulamrasool1027 Жыл бұрын
They did same thing with my store 17 years ago I was making 20K per month and suddenly they shut my store down with all listings gone. They never listened to me
@felixsfunkyfinds1606 Жыл бұрын
So scary....folks going to ebay live or other ebay events really need to demand that ebay fix this. Been seeing this more & more.
@GabrielAlcala956 Жыл бұрын
I work at eBay and hopefully you learned your lesson. Treat people with respect!
@commonwealthflipper Жыл бұрын
You comment confuses me. Did I not treat someone with respect?
@all_kaps Жыл бұрын
Yeah, the communication issue definitely needs to be addressed by eBay. (or lack of). I've had items removed too and could not even figure out what the item was so that I could get rid of it, so it's probably still in one of my bins. Like you said, they just don't want to spend the money to assign a team to deal with seller issues like that. I'm glad I don't deal in beauty supplies, clothing, or shoes because that seems to be where a lot of the issues are, either from companies who don't want their stuff being sold on the secondary market, or from other sellers who know they can get your competing listing removed and possibly even take down a competing seller in the process. There needs to be a better way.
@hustysemporium6359 Жыл бұрын
This is due to you documenting this process I think in my opinion, your telling the truth and calling them out in a professional manner yet they don't want everyone to know just how bad all this is, but yet everyone is well aware of the problems on the site
@loucrutchersmith7972 Жыл бұрын
We sellers have been begging ebay to protect us more against fraudulent buyers to no avail.
@mis7089 Жыл бұрын
I wish they would listen to sellers as much as they listen to the buyers. This last year has really changed. So very sorry. I pray it gets better soon.
@just_cath_5789 Жыл бұрын
I don’t think they listen to buyers so much, it’s just easier to deal with them because they refund them the sellers money, it doesn’t come out of their pockets
@5797029 Жыл бұрын
This was not a complaint from Harley Davidson. It would been a VeRO. Whoever it was, knew the HD warning information. HD states that no modifications can be made to their trademarked items. This includes placement on any other merchandise including custom made items. Like a plaque, picture, helmet, shirt, etc. Adding a non Harley Davidson patch to an official Harley Davidson item appears to be a gray area.
@dianapearce6642 Жыл бұрын
then why do they make patches? Crazy
@Tiffany-vj1tv Жыл бұрын
Honestly EBAY SUCKS! Wish they could be sued!!! Very frustrating and unfair.
@ediek813 Жыл бұрын
I think a class action suit is a great idea. Lots of bad faith actions taken by eBay toward a lot of sellers.
@GeremySimpson4 ай бұрын
Who said you can't!?
@annp7132 Жыл бұрын
The most frustrating thing about what happened to you is how vague they are with what you did...it's not fair to not even at least know exactly what you did, what rule you broke and which listing is affected. That should all be included in the email. And not being able to speak to customer service is ridiculous.
@bennystratton7734 Жыл бұрын
Umm you think this is bad just understand Amazon handles this way worse btw just because your a 20 plus year seller does not give you loyalty points I. The eyes of ebay or Amazon if they feel you are or are a potential liability they will kick you to the curb faster then your head can spin this is real world reality people just need to open there eyes
@brianhenry2385 Жыл бұрын
@@bethmcmullan7686 They were for the second issue (the vest with harley patches), but not the first the week before. And I've got a few of those e-mails in the last 19 years and they are too vague to be of much use. Often you just get a list of "possible" reasons and never any real specifics or course of action. Just a threat and a warning not to re-list.
@maryt8184 Жыл бұрын
Lately when I bring up youtube I see an ad from ebay that says "Everybody deserves real". I think they are pushing for sellers to pay them for authentication on branded items.
@jkhoover Жыл бұрын
Thank you for the info. I'm sorry this happened to you and glad it's back up. It makes no sense that you can't list a vest or jacket with a Harley patch, as long as you're transparent in the listing as you were.
@JackHauer Жыл бұрын
I'm a relatively new part-time seller. I built up to about $200 profit per week. Then suddenly my sales stopped. When I called I was told I should sell better stuff at better prices. They would not listen to the fact that nothing changed in my store from one week to another. That evening I jumped on List Perfectly and began cross posting. I also reopened my Amazon seller account and started selling there again. eBay is obviously not interested in small sellers and seems to be getting very obvious about it. Very disappointing but I won't put all my eggs in the eBay basket.
@TheDebbiesDooDads Жыл бұрын
I use list perfectly but I don’t have all my listings catalogued there. I list first in eBay because you have to put the most detail there and then crosslist to other platforms using list perfectly. I need to see how to get all listings over to list perfectly to protect myself. Last month 40% of sales were on other platforms. Fewer and fewer are coming through eBay.
@kelleyhughes2677 Жыл бұрын
Happened to my daughter but she was banned completely from buying or selling. EBay would not discuss reinstating her account. She listed a love sac bean bag. This was the only item she ever listed, no warning of violating eBay policy, nothing. 🤷♀️
@OriginalNethead Жыл бұрын
If she ever logged in from a dorm room, restaurant, internet cafe etc, bingo. All it takes is using the same open wifi or living in the same dorm/apartment building as someone who got banned. You get banned too with no recourse.
@daisyblooms4813 Жыл бұрын
@@OriginalNethead WHOA
@MountainTopHigh Жыл бұрын
@@OriginalNetheadSeriously? I don’t logout of my eBay account & I’m sure I’ve connected to wifi at my doctors office. What’s the scoop on wifi?
@TheWiscoStore Жыл бұрын
I got dinged for the authentic issue on a 35 year old Budweiser racing hat I got at a garage sale. I listed it as unbranded and theres others exactly the same still listed. To be honest not sure how much Nascar stuff was even licensed in 1989. Frustrating because I try to do ebay 100% the right way (package well, ship fast, dont cheat media mail, don't list anything that could be fake, etc). I am considering crosslisting to multiple listings before too much longer.
@NashTV8 Жыл бұрын
I just subscribed to show my support for you, -even though I'm subscribed to way too many ebay KZbinrs already.
@genxthings Жыл бұрын
a couple of weeks ago I had a listing taken down. They took it down as counterfeit. Here is the thing, the item they took down was my son's art. Completely drawn from his head. I question them on multiple occasions hoping to get a different answer, but they just send me the link to the counterfeit rules which does not apply to us and say don't relist it. No explanation of what got it flagged or why.
@y2ksurvivor Жыл бұрын
That is completely backwards! Of course they offered no explanation. It's almost like there's only a handful of live customer service agents at ebay. The rest seems to be done by algorithmic responses/decisions these days. One has to wonder why ebay is letting itself go down the drain, like it has been for years.
@joeb5183 Жыл бұрын
I’m having more success now shifting my listings on Facebook marketplace and also picking more items that are more expensive for face to face purchases. Such as furniture, equipment ect. The fees and lack of eBay traffic forced me to cross list.
@noodles4dinner370 Жыл бұрын
Recently was sent similar message am scared they may ban me ! I was working out of storage unit where everything I managed to salvage from being flooded out from hurricane Ian was and it was difficult, I stayed with friends till I finally found my own place and finally able to set up what I called my eBay house (everything's for sale except my bed and dog) lost my top seller rating but now that I'm all set up this! Hoping you'll be ok with eBay ! I've been watching your videos for a long time and I love how you teach the community.
@justingraham9095 Жыл бұрын
The only problem I see with sharing everything you sell on eBay is that there are people that are jealous and trolls that will try to ruin your eBay store. I know one of the first big KZbinrs and the trolls basically ruined his account. Good luck.
@vintagebodymindsoulradley9151 Жыл бұрын
Im sorry for what you’re going through, I know resellers/KZbinrs who left because of harassment from other KZbinRS/Resellers…..sad, I guess what happened on YT was deleted and I never saw it but there’s some little bits of it online. Yikes it sounded like one group feared the other group and went after them. I stopped following the harassers. ❤️🦋
@y2ksurvivor Жыл бұрын
Exactly this. I believe I've seen a KZbin reseller or two that have purposely kept their ebay username/store name a secret for this very reason. But.. I can see how that would affect the content some of them make, so I can see the value in being open about it. It's a shame that ebay's algorithms can be exploited by those with bad intent. Feels like this sort of thing has been a problem in one way or another on ebay for years. And it's almost always people that are indeed jealous, but instead of spending their time improving their business, they spend their time dwelling and obsessing over the success of others. The time it takes to get a listing taken down can almost certainly be spent on putting one of your own up - and probably make money. Sheesh.
@pennyhutchens9169 Жыл бұрын
I had a weeks suspension over a little device you plug in to car that is supposed to save you gas. eBay said it was an item that tried to get around emissions laws. I don’t see how. But my store was still visible in certain areas. I couldn’t list though. But stuff continued to sell daily. 🤷🏻♀️
@kittyloca5gacha112 Жыл бұрын
I believe in" not putting all your eggs in one basket ", I think Etsy is a great idea. Love watching, btw, kids are getting big! 😊
@DS-vd1id Жыл бұрын
Etsy has changed for the worse in the last few years in terms of customer service, fees, and traffic. I would not recommend opening a shop there thinking it will be a better alternative to eBay -- it has its own significant problems.
@TheOldMansPicks Жыл бұрын
I would hope that eBay would recognize an account blanket reporting the same type of item from multiple sellers and penalize them.
@pnwthings5419 Жыл бұрын
As many have already said, the automatic guilty without a simple review of the listing is ridiculous. It would have taken someone seconds to read the listing and see nothing had been in violation. Unfortunately, until E-Bay sees the financial loss they create to themselves, this process will not change.
@Kelly-nd3cz Жыл бұрын
That’s even if they are smart enough
@EdSuggs Жыл бұрын
In the meantime you can get all of your items ready to list and save them as drafts. Then you can list the drafts once restriction is removed, much faster that way.
@redpiano1 Жыл бұрын
If a seller is restricted like that, it's not possible to save a draft because... they're restricted from any selling activity. Unless one is working with a 3rd party app that creates the draft listing offline, and then uploads to eBay later.
@EdSuggs Жыл бұрын
@@redpiano1 Well I did it when I was suspended....
@lkvintagepa Жыл бұрын
So crazy and scary this can happen. It makes sense to me the way you listed it.
@PamelaS.H. Жыл бұрын
What’s unfair is the lack of communication or at least a way to get answers for why you may being punished. I think eBay is losing money by these actions. So they should invest some into a sellers board or outreach because they are doing nothing but scaring people away from wanting to do business with them. Sometimes a seller is wrong and is a case of some education on the matter and should not be so in the dark of what’s happening or shouldn’t happen again. Very frustrating!
@marcyrobinson2152 Жыл бұрын
The lack of communication is the biggest problem. Ebay will not have a platform if they continue. Sorry Kevin very scary ❤
@debbiedominic1639 Жыл бұрын
The sad thing is, ebay has the best customer service out of all the platforms I saw on and they actually communicate with you where the others don't
@parisattic Жыл бұрын
I worked in the quality control department for mortgage companies. When we would put someone on suspense, we would indicate which file it was that was flagged. The files were flagged because of fraud that I located in the file. People that commit fraud, know that they commit fraud. For something like a jacket or vest with a logo on it is ridiculous. He didn't create it, he's not trying to pass it off as a Harley-Davidson vest, and by viewing his store it's easy to see that it is not completely Harley-Davidson products. If it were me, I wouldn't have flagged it at all. My best guess is someone is trying to cause problems. Could be somebody that's jealous, or somebody that is blindly loyal to Harley-Davidson the brand content, on a personal mission to remove all non Harley-Davidson created products.
@WellnessWizdom Жыл бұрын
Well, in this case, they did tell him while he was being punished. He listed a counterfeit item. This was a rookie mistake on Kevin's part. That said, the punishment was a little harsh for making a mistake once every 10 years.
@parisattic Жыл бұрын
@@WellnessWizdom They say that it's counterfeit, but how do they know? The patch could have been sewn on by the Sew Girl at the local Harley-Davidson dealer.. For example.
@shadjuice Жыл бұрын
I had my account taken down for 3 days in the Cosmetics category recently. Total bs reasons. Items were up for months. Ebay needs to do something to protect us more! Your welcome for the game brother🤟
@commonwealthflipper Жыл бұрын
Agreed my friend. Thanks again.
@Kelly-nd3cz Жыл бұрын
So sorry this happened to your family again! This is Insane! God Bless and Stay Positive and you have such a great outlook on things. God bless you Kevin.
@blessedbuyknapps Жыл бұрын
Loved this video. Lots of info for me, and I will be checking out List Perfectly even if I just post on eBay if something does happen where they shut me down. You know? Your wife did wonderful just xposting to other sites. 20 years ago, there wasn't too much or anything anyone could do when they froze up everything. Thank you for being here and sharing/teaching us. Even us old ebayers. ❤
@DoubleSpy Жыл бұрын
Was scammed out of a $15 item and it has now ended up costing me nearly $50. It clearly is time for a eBay competitor to be created
@Thestorageking8 ай бұрын
Mercari has zero selling fees or any fees for the seller. You sell a $100 item, and you make $100!!!!!!!!!!! Fees are passed on to the buyer:)
@leet280 Жыл бұрын
That's so frustrating. I'm so sorry that happened to you. Given how many people worldwide have "businesses" through eBay, the platform needs to be designated an essential service and the eBay corporation needs to be designated as an employer (similar to a department store or a consignment shop) and the sellers as employees of that corporation. Then sellers will have protection and rights given to them by law outside of the restrictive guidelines of eBay. Sellers should band together and get a lawyer and take eBay to court once and for all.
@brianklaus2468 Жыл бұрын
You’re very welcome Turner, I’m happy to have had you and your Dad and Uncle up in Philly, it was my pleasure
@lavenderclothesline Жыл бұрын
So then why does Harley even produce patches? to attach only to THEIR Merchandise? Crazy.. Ebay is often ridiculous. I got an item removed because they didn't realize that Missoni is sold at Target ....a collaboration. 324 currently listed active on Ebay My item is new with tags showing this information. I couldn't get anyone at Ebay to even look at the situation. Hope it goes well for you, Keep us updated!
@tommasi7032 Жыл бұрын
I'm a small reseller, I watch you and Mike the Golden State Picker. I also run 3 other businesses in other industries. We've been selling heavier since Covid. So we have been getting some minor notices for stupid things nothing serious. So all of a sudden I go in and try to revise some listings and ebay doesn't let us relist it. So we call and finally get someone who gives us the BS from their algorithym. So we had over 900 listings and they cut half of them in half to 400 and indiscreminately start delisting our items.I thought I was working for my self, I haven't had a boss for 40 years. So we can't do squat but sell 400 or delist some and put back the best. In my other businesses we deal with the Department of health and Department of Higher Education and they watch over you like a hawk, so after over 30 years of dealing with them we have a great status. So now I have to answer to an algoirhym or AI. Good luck trying to explain anything to aplications wiith no soul, no feelings. Of course the person we talked to was just repeating what she was told.
@YouViewHowTo Жыл бұрын
Harley Davidson has people watching ebay listings I was contacted by a girl who is a contractor for HD she makes authorized shirts for them. I had a shirt that a dealer made for his customers that did not have a Harley tag on it. She told me I should take it down. I did. BE CAREFUL with Harley! In the past I had several very nice Nike Lexus logoed polo shirts after they sold ebay sent me a warning. It works this way The Lexus dealer can make shirts with the Lexus logo and GIVE those to his employees, but THESE TYPE OF ITEMS CAN NOT BE RESOLD.
@vintage1900 Жыл бұрын
I'm so sorry about what happened to your store. It seems like anyone can report any item and cause a store to shut down or an item to be removed without any way of defending yourself to an actual person at eBay. Some other company needs to come along and knock eBay off it's throne. Poshmark, Mecari and Etsy need to up thier game or a new company needs to come along and start taking some of eBay's business. I sure do miss the old days of eBay. I would also love to hear the positives and negatives of each platform.
@Nana_Tink Жыл бұрын
eBay is a beast for sure, sorry you have to deal with these issues and I also think someone reported you, sadly. Keep pushing and doing as great as you have been doing. I have sold on both eBay and Amazon but stopped selling on Amazon, it's an altogether different beast. I don't list like you do, I keep a low profile and continue to keep moving into my full retirement, LOL.
@tomlee7651 Жыл бұрын
If a person reports something as counterfeit they should be required to show proof. Not long ago I had a keychain that was given to me by a Jeep dealer. I listed it was hit by a counterfeit claim from Jeep. They took the listing down. Luckily the item sold first.
@lindajones2558 Жыл бұрын
Wow. Thanks for your candor. I didn’t catch if it was a buyer complaint or random eBay removal of item. This is nerve wracking. I had a buyer return Denizen jeans instead of Carhartt khaki pants and eBay refunded the buyer even though I appealed it. That was that 🤷🏻♀️. We use reselling as supplemental income. We’re “retired” but too young to do nothing 😂. It’s so much fun. We appreciate your informative videos and look forward to the RESOLVE of this situation. Warmest regards.
@hiyall2952 Жыл бұрын
It’s this kind of thing that scares sellers away from EBay and makes them go to other platforms! I had a real coach bag removed and I know it’s real because I bought it at a coach store in Orlando…there was 1 other one listed exactly the same and I wonder if it was the other seller that reported it. 😡
@bat2275 Жыл бұрын
It is only a matter of time before all large sellers get banned. If you sell enough stuff you will get enough strikes against you to eventually get banned for life. Especially if you sell brand name stuff.
@zachhaidek5591 Жыл бұрын
Your point about other sellers being able to report your items to eliminate competition. It absolutely does happen. It happened to a company I worked for. We sold recycled electronics on ebay. We had an item come through that was very uncommon and 1 other seller had one listed. I go through the process to get the item listed. Wishin in a few hours the item was removed and we were restricted just like yourself. So there was absolutely zero doubt about what happened. Our manager called and got the restriction removed but really there wasn’t much that ebay was willing to do. So our manager went and reported the other sellers item and had it removed. Ebay unfortunately does very little to protect or help it’s sellers. There are some very simple changes that could be made and make the seller experience better. Let’s start with negative feedback for bad buyers.
@whitebathroomguy Жыл бұрын
Ebay perhaps forget us sellers are customers as well....we pay sold commissions to Ebay and paying a fee to have a monthly subscription Store...ebay we are customers as well, dont forget it!
@hellohandbags Жыл бұрын
Mmm yessssss! Had an authentic coach bag listed, and someone tagged it as counterfeit and they pulled it down. I reposted it two more times with some different picture angles to see if it maybe would not get the attention. But after my third listing was posted for like 10 minutes someone messaged me asking to see the creed up close. Then I knew someone was tagging my listing as counterfeit. I messaged ebay and said this is not fake, ive sold soooooo many bags and am a high rated seller. They said sorry its fake and dont post it again. Soooo as to not continue to poke the bear and I took the loss and just decided to sell it on poshmark or mercari. But what a downer! And its so true... anyone can tag anything and it literally can be pulled. Boooo
@stephenlynn98 Жыл бұрын
This has happened to me once before. The most frustrating part is eBay’s lack of ability to ever entertain the possibly that they may have gotten it wrong. It’s all canned responses and reading from scripts
@sherrimead6440 Жыл бұрын
Happened to me as well. Couldn’t provide a receipt (which was long gone) to prove it was legit and since I couldn’t provide the receipt they said it was counterfeit. I had sold same product line before and no problem. I think the competition accused me and ebay shut it down. I was so mad!
@michaelcramer4893 Жыл бұрын
I once had my account suspended for 3 days- I had listed a number of new old stock shirts that were still in the package. eBay removed them all and issued the suspension. When I called the only explanation, they could give me was because the words "new," and "vintage," were both in the title...
@stevenrhodes3836 Жыл бұрын
I hate EBay. Just had 4 listings removed for Verro violations. I listed in title as “Lego Compatible”. I’ve also had people report items this getting it delisted because they were selling the same/competing item.
@ericthevintagehunter Жыл бұрын
I felt this video! A very similar thing happened to me with eBay 10 years ago, that’s when I decided to open my storefront. Was in the same boat where 90% of revenue came from eBay…I said never again! You’re a hustler, you got this👌🏾
@trishaprice3563 Жыл бұрын
I had a person ask a question about one of my listing and it was listed wrongly so I told them I had others that were what they were asking for. His response was he was reporting me to eBay for trying to get them to buy from me off eBay. What the fool didn’t know was they were listed on eBay. The bad thing was is he had it were you couldn’t reply after he made the statement. Some people are just jerks and want to cause trouble. I even thank the guy for pointing the mistake out to me before he blocked me.
@davep5647 Жыл бұрын
eBay has a sick,dysfunctional culture at the executive level.Didnt you see the 60 Minutes episode where top executives went after some nobody who made a critical review of eBay?They sent goon squads after this person,threatened her in person,had people follow them around.The CEO even got involved and greenlighted the campaign. The software,user interface is glitchy and randomly bizarre at best.Its never improved over the last 20 yrs. It is run like a cult.
@dennisferguson9129 Жыл бұрын
I saw that too. Ebay is msfia-like. They sent goons clear across the country to harass a husband and wife
@whodidit99 Жыл бұрын
What is absolutely stupid is when Ebay restricts a listing, you cannot even access it so you can't review the listing and if the SKU has an inventory code with the location of the item, you can't even find it. Just stupid.
@lesdelap9503 Жыл бұрын
If the patch has the Trademark on it then you should be protected. You would have to list it as a Harley product to be in Violation.
@richsmith4363 Жыл бұрын
Your experience and that of others is why I am so hesitant to sell on eBay. Best of luck as you seek to resolve this .
@commonwealthflipper Жыл бұрын
don't be.
@deannaclayton6934 Жыл бұрын
We have occasional buyers to our store that offer extremely low for an item and I have often wondered if they are just trying to tie up the item availability on market.
@shawnstrong6018 Жыл бұрын
I've had two items removed in the last 2 years. One just recently where I received the same message as you. It was a gold plated 1oz Standing Liberty Challenge coin that has been colorized. They pulled it. I reworded and changed the catagory of the item and relisted and it is still up as of now. The other item was a brass bowl with round feet made in Iran. They pulled it due to being made in Iran. Which I was unaware of. I never relisted it.
@christinejaysen Жыл бұрын
Ok. I know this happens to my husband too. We agree on eBay represents the sellers and not the buyers. It is so frustrating. BTW there was a guy in the back corner of the shed. He was freaking me out through the whole video!!!!!!😂
@sweettstreasures7623 Жыл бұрын
Me too lol
@hiyall2952 Жыл бұрын
Etsy scares my too…I have heard so many bad things about it…
@toybugengoodman3490 Жыл бұрын
I stopped selling on ebay years ago for these reasons . I have way less problems on marketplace. but nothing is perfect. impossible to get help on that platform either
@kiaduffin8781 Жыл бұрын
You put in the description what it was, and I understand what you mean. Some people just don’t read they just look at the pictures, so sad. It’s all good❤.
@williampeterson4416 Жыл бұрын
I had a item removed for it supposedly being a counterfeit and saw 6 other listings with the exact same item. I didn’t have a receipt for the item so it was just too much of a hassle to fight it. I didn’t receive a suspension but the email said it would happen with any further counterfeit items.
@ActingAFoolForYou Жыл бұрын
It feels like the algorithm got you with this. One of the first things I ever listed was counterfeit. It was a old lighter I had from when I smoked. I was restricted in a few categories for six months. I was always wary about that afterwards. I do sell a lot of media and you would think eBay could feed the release date for movies into their algorithm because you see gangs of bootleggers selling something that is months away from the legitimate release date having 5,000 copies sold.
@rosenash3179 Жыл бұрын
This happened to me too for a ‘counterfeit’ Levi’s patch that I personally bought in a Levi’s store!
@glenwilliams4735 Жыл бұрын
Just did a quick eBay search for Harley Davison Vest. There are multiple items showing up that honestly state that it IS NOT a Harley vest but has Harley patches and pins.
@nancyfell2391 Жыл бұрын
This just happened to me. I had an item removed for counterfeit. 2 days later I had another one removed and suspended for 3 days. The second one was mouth tape (that sold) for snoring. I have noticed that suspensions come so that it happens over a weekend. They took everything out of my store but some how I made 2 sales. I have now opened a second store to help cover things like this
@garettanderson6772 Жыл бұрын
Ebay is digging their own grave.
@joshuahoops9430 Жыл бұрын
The only time I was suspended was I sold a spin brush cleaner brush thing. It got taken down by the company and I stupidly put it back up and that gave me a 3 day suspension but I was still able to sell stuff I just couldn’t list new items so it seems odd that they hid your items idk if I’ve ever heard of that happenning during a suspension maybe it’s a new measure I don’t know.
@markedfortime Жыл бұрын
I recently had a listing for brake pads that Fleabay took down because I indicated they fit a Jeep JK. Apparently, identifying a brand was not ok to do if they don't make the product. So, if you say a matchbox car is a Jeep, Fleabay can cancel you.
@carriegermain7428 Жыл бұрын
20+ year seller. Went below standard when I had taken my listings down while I had back surgery. Because sales fell off and not making sales - my defects hadn’t fallen off yet. So when I decided to jump back on after 2 months with zero issues I went from no limits to only being able to list 455 - even though I had 1200 items and a 10k store. One freaking time and now I’m throttled and can’t make sales to get back in good graces. Thank goodness for other platforms
@joshuahoops9430 Жыл бұрын
I’m curious what brand you used on your item specifics section like where you put the condition and everything else did you put Harley there?
@SLUGGOLACA Жыл бұрын
This has been going on for years. Harley Davidson is notorious for consistently coming down on sellers for "copyright infringement". I had a jacket taken down about 10 years ago. At that time ANYTHING Harley Davidson was taken down. They just didn't want to see their product on the secondary market. We used to be able to time the selling of items we couldn't sell. A lot of movie studios also didn't want their items sold. If it was a holiday weekend we knew the lawyers for these companies wouldn't be watching so up the items went for a 3 day auction ending on that Monday holiday. Got away with it for years. But they are way too picky now and it's just not worth it so we're good. Just know about H.D.